Consumer Safety Complaints

Incident date: Mar 3, 2026

The contact owns a 2013 Ford Flex. The vehicle was taken to a dealer for a recall repair. The contact stated the dealer declined to perform the recall repair because the vehicle was unable to be started. The contact received notification of NHTSA Campaign Number: 20V072000 (SUSPENSION). The vehicle was currently at the dealer. The vehicle was not repaired. The manufacturer was not made aware of th... Read more

Incident date: Mar 3, 2026

Shifter stuck in drive and blinking yellow D indicator light after stopping for a gate to open. Power cycle of vehicle did not resolve. Leaving vehicle stranded. No service lights engaged. A quick internet search shows this to be a known issue. Self-resolved after letting vehicle off for 30 minutes.

Incident date: Nov 26, 2025

I have air bubbles in my windshield and back window

Incident date: Feb 15, 2026

Torque shudder , involuntary downshifts , gets stuck in 2nd ,

Incident date: Feb 19, 2026

The vehicles frame is rotted and there are multiple rust holes in the frame. 3/4 of the chassis is gone and at risk of buckling at any moment.

Incident date: Feb 19, 2026

The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

Incident date: Mar 3, 2026

The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently distorted. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, t... Read more

Incident date: Mar 3, 2026

The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently distorted. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, t... Read more

Incident date: Jan 1, 2024

There is an investigation currently, but it is when the transmission is going from higher gear and shifting to lower gears/locking the rear wheels unexpectedly. It actually shut my truck off when it happened and I had codes PO706, and PO707 displaying that I had an issues with my transmission range sensor. At the time my truck only had 108,000 miles. I had to replace the entire lead frame in order... Read more

Incident date: Feb 1, 2025

The contact owns a 2013 Ford F-150. The contact stated that while driving at 35 MPH, the transmission independently downshifted from fifth gear to second gear. No warning lights were illuminated. The vehicle was driven to a nearby parking lot and parked. The vehicle was almost rear-ended because of the failure. The vehicle was towed to an independent mechanic, but it was not inspected. The vehicle... Read more

Incident date: Feb 16, 2026

The contact owns a 2014 Ford F-150. The contact stated that while driving approximately 25 MPH, the vehicle lost power, and the power train warning light was illuminated. Additionally, the odometer was inoperable, and the gear shift indicator indicated that the transmission was in 3rd gear. The air bags and other unknown warning lights were illuminated. The vehicle was pulled over to the side of t... Read more

Incident date: Feb 27, 2026

The engine shut off and immediately turned on

Incident date: Jan 26, 2026

as of [1/26/26], Recall 23S65 Is not complete Ford’s repair order states the vehicle is NOT SAFE TO DRIVE and cannot be repaired due to parts unavailability. This is a warrantable, safety‑related defect with no remedy available, rendering the vehicle unusable. Fords inability to repair a known safety defect do to parts shortage. Parts are back ordered for 8-12 months. parts delay ,a safety rec... Read more

Incident date: Feb 20, 2026

The contact owns a 2004 Ford Escape. The contact received notification of NHTSA Campaign Number: 04V602000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where other recall repairs were performed; however, the contact was advised that parts for NHSTA Campaign: 04V602000 (Latches/Locks/Linka... Read more

Incident date: Feb 15, 2024

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident date: Mar 3, 2026

The contact owns a 2011 Ford Edge. The contact stated that while attempting to register the vehicle, the contact was informed that the vehicle could not be registered due to the incomplete recall of NHTSA Campaign Number: 10V659000 (Structure). The vehicle was taken to the dealer, where the contact was informed that the recall repair could not be completed because the part for the repair had been ... Read more

Incident date: Mar 3, 2026

Check engine light came on with a message to the Ford App for "powertrain malfunction". Took vehicle to Paul Miller Ford Dealership for comprehensive diagnosis. Diagnostic report indicated Gear 4 incorrect ratio. Transmission failure of CDF Drum. Transmission needs to be replaced. Dealership quoted $10,140.54. This is a know issue by Ford, as the 2018 F-150 with 10 speed transmissions have a recal... Read more

Incident date: Feb 2, 2026

dragging, grinding, or rubbing noises from the rear of a 2021 Bronco Sport during low-speed turns are a known issue commonly associated with a faulty rear drive unit (RDU), often appearing around 40k-60k miles. This problem, sometimes described as a, shutter or chattering, is often tied to contaminated fluid caused by a defective or improperly designed vent hose that allows debris to enter the sys... Read more

Incident date: Jan 20, 2024

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that the part for the recall repair was not available. The d... Read more

Incident date: Mar 3, 2026

Harsh/Delayed Engagement And/Or Harsh/Delayed Shift Very hard shifting from 3-4 and 7-8 to suggest CDF drum failing

Incident date: Jan 15, 2026

The contact owns a 2020 Ford Explorer. The contact stated that while driving 75 MPH with cruise control activated, the vehicle unintendedly decelerated while the accelerator pedal was depressed. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was not made aware of the failure. The fai... Read more

Incident date: Oct 13, 2025

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the back over prevention camera failed to operate as needed, with a black screen displayed. The failure prevented the driver from seeing obstacles behind the vehicle, creating a safety hazard. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall ... Read more

Incident date: Feb 16, 2026

Transmission suddenly stopped working. Vehicle would not move. Now it’s making a terrible squealing sound and will barely move

Incident date: Mar 3, 2026

The contact owns a 2022 Ford Maverick. The contact stated that while driving at an undisclosed speed, the trailer brakes became inoperable. There was no warning light illuminated. The contact was informed by another driver that the trailer brake lights were not illuminated while the vehicle was stopped. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was n... Read more

Incident date: Feb 5, 2026

the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me over $2000 to fix it. This is manufacturere fault that caused this to happed by using cheap, unreliable... Read more

Incident date: Feb 5, 2026

the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me over $2000 to fix it. This is manufacturere fault that caused this to happed by using cheap, unreliable... Read more

Incident date: Aug 25, 2025

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts w... Read more

Incident date: Aug 25, 2025

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts w... Read more

Incident date: Oct 20, 2025

Low fuel pressure alert came on the truck. It went away and then came on again a few days later. We took the truck to Joe Meyers Ford in Houston, TX. They verified the code/alert and replaced the fuel filter, then re-tested. The alert returned and once they continued their diagnosis, it was determined that the fuel pressure control valve had failed, allowing fuel, DEF, and water into the fuel ... Read more

Incident date: Feb 21, 2026

While driving on a highway the RPMS in my 2018 Ford Escape with 88,600 miles went up high without me touching the gas because I was coasting downhill & then once I pushed the gas pedal to resume normal speed it shifted real hard into gear but would not move, it just kept coasting as cars were speeding up behind me going at least 55 MPH! I was finally able to pull over and once I put the car into p... Read more

Incident date: Feb 21, 2026

While driving on a highway the RPMS in my 2018 Ford Escape with 88,600 miles went up high without me touching the gas because I was coasting downhill & then once I pushed the gas pedal to resume normal speed it shifted real hard into gear but would not move, it just kept coasting as cars were speeding up behind me going at least 55 MPH! I was finally able to pull over and once I put the car into p... Read more

Incident date: Feb 21, 2026

While driving on a highway the RPMS in my 2018 Ford Escape with 88,600 miles went up high without me touching the gas because I was coasting downhill & then once I pushed the gas pedal to resume normal speed it shifted real hard into gear but would not move, it just kept coasting as cars were speeding up behind me going at least 55 MPH! I was finally able to pull over and once I put the car into p... Read more

Incident date: Feb 28, 2026

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was started, and the low brake fluid warning illuminated. The contact observed brake fluid under the rear of the vehicle and became aware that the rear left brake line was leaking. The contact called a local dealer and was informed that parts for the recall repair under NHTSA Campaign Number: 25V544000 (Service Brakes, Hydrauli... Read more

Incident date: Mar 2, 2026

On March 2nd 2026, while operating my 2025 Ford Explorer ST at highway speeds of approximately 78 MPH, the vehicle experienced a sudden, uncommanded shift from Drive into Neutral. This resulted in an immediate and total loss of motive power in live traffic, creating a life-threatening safety hazard as I was unable to maintain speed or accelerate away from surrounding vehicles. Notably, the dashboa... Read more

Incident date: Mar 2, 2026

On March 2nd 2026, while operating my 2025 Ford Explorer ST at highway speeds of approximately 78 MPH, the vehicle experienced a sudden, uncommanded shift from Drive into Neutral. This resulted in an immediate and total loss of motive power in live traffic, creating a life-threatening safety hazard as I was unable to maintain speed or accelerate away from surrounding vehicles. Notably, the dashboa... Read more

Incident date: Jan 3, 2026

Vehicle: 2024 Ford Bronco Outer Banks Mileage: Approx. 15,000 The molded-in-color (MIC) composite hardtop panels have developed significant cracking across all four removable roof sections. Cracks are present on the driver-side front, mid, rear, and passenger-side panels. The cracking appears to originate within the composite material and has progressively worsened over time. The vehicle and affec... Read more

Incident date: Feb 25, 2026

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System), and the vehicle was taken to the dealer, where the interim repair was performed because the final remedy was not yet available. However, upon following up with the dealer, the dealer informed the contact that the recall was marked as completed. The manufacturer was contac... Read more

Incident date: Mar 2, 2026

Driving home last night looking in my rear view mirrors I noticed it looked dark at the back of my F150. Once home I noticed I had no rear running lights, no brake lights, no rear turn signals. Not sure related but 2 days earlier I noticed that about 5 indicator lights on my dashboard were activated all relating to driver assist lane changing, backing up assist, hill parking assist, traction con... Read more

Incident date: Mar 2, 2026

Driving home last night looking in my rear view mirrors I noticed it looked dark at the back of my F150. Once home I noticed I had no rear running lights, no brake lights, no rear turn signals. Not sure related but 2 days earlier I noticed that about 5 indicator lights on my dashboard were activated all relating to driver assist lane changing, backing up assist, hill parking assist, traction con... Read more

Incident date: Nov 10, 2025

The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the vehicle sputtered and nearly stalled. The contact turned off and restarted the vehicle; however, the failure persisted. Additionally, the fuel gaug... Read more

Incident date: Nov 10, 2025

The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the vehicle sputtered and nearly stalled. The contact turned off and restarted the vehicle; however, the failure persisted. Additionally, the fuel gaug... Read more

Incident date: Sep 8, 2025

The contact owns a 2017 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera intermittently failed to display an imag... Read more

Incident date: Jan 27, 2026

Car stalled soon after start up showing many faults in the system. Initially thinking it was the battery with cold weather I took it to the dealership and had them look at it/replace the battery. The next day it stalled again the exact same way. I read the codes that it was showing and it came back with P061a U1011 and U1028. Was able to get it to another dealership to look at it and they performe... Read more

Incident date: Nov 1, 2025

The contact owns a 2016 Ford Transit. The contact stated that while driving at various speeds and accelerating, the vehicle was shaking and vibrating abnormally. The vehicle was slowly driven to the local mechanic to be diagnosed, and it was determined that the driveshaft coupling had failed and needed to be replaced. The driveshaft coupling was replaced, and the vehicle was repaired; however, mon... Read more

Incident date: Feb 16, 2026

While driving at approximately 55 mph, the vehicle intermittently loses throttle response. Pressing the accelerator results in no increase in RPM or vehicle speed, even when the pedal is fully depressed. After 3–5 seconds, power suddenly returns. The issue consistently occurs after the vehicle has been driven for about 20 minutes and is at normal operating temperature. During some events, a “P... Read more

Incident date: Jul 31, 2025

The second row middle seat seatbelt was extended one time and did not retract back. It is in operable and a seat we barely used, there’s no reason it should’ve stopped working. No rough play, heavy use, or use outside of occasional passenger. There’s already a past recall for a different seatbelt so there must be an issue with this one too. Car was only 4 years old, around 60 k miles or less... Read more

Incident date: Sep 18, 2025

My 2021 ford escape was declared to have total Transmission Failure at 69k miles and 4 years old. This is a major safety risk as I was suddenly unable to move my car in in anyway while existing the freeway in the middle of the night with my kids in the car. Cars had to swerve and drive on the shoulder to get around my car. I then had to be pushed by a police officer through construction to a not s... Read more

Incident date: Jan 15, 2026

The entire dashboard/infotainment interface will lose power suddenly. The car will struggle to start, and have an emissions or evap code, and there's a smell from the engine sometimes, that leaks into the cabin, which the cabin has bad thermoregulation, and cold air seeps in QUICK. Also I've driven on the highway and have had all the steering and power stop all at once! The headlights also keep ge... Read more

Incident date: Jan 15, 2026

The entire dashboard/infotainment interface will lose power suddenly. The car will struggle to start, and have an emissions or evap code, and there's a smell from the engine sometimes, that leaks into the cabin, which the cabin has bad thermoregulation, and cold air seeps in QUICK. Also I've driven on the highway and have had all the steering and power stop all at once! The headlights also keep ge... Read more

Incident date: Jan 15, 2026

The entire dashboard/infotainment interface will lose power suddenly. The car will struggle to start, and have an emissions or evap code, and there's a smell from the engine sometimes, that leaks into the cabin, which the cabin has bad thermoregulation, and cold air seeps in QUICK. Also I've driven on the highway and have had all the steering and power stop all at once! The headlights also keep ge... Read more