Consumer Safety Complaints

Incident date: Feb 25, 2026

Both catalytic converters have failed, with one have a catastrophic failure, resulting in pipe becoming disconnect from the exhaust system and dropped to pavement while vehicle was traveling at interstate speed. Pipe was facing forward when it dropped. Posed severe risk to myself and other vehicles. Disabled vehicle was towed to Ford dealership where it was confirmed both converters were cracked... Read more

Incident date: Feb 26, 2026

The contact owns a 2023 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contac... Read more

Incident date: Mar 4, 2026

The fuel injectors are failing, the vehicle smells of gasoline fumes in the cabin if the vehicle and we are now getting check engine lights due to emissions which I contribute to the failing fuel injectors which have been under recall for quite some time now and Ford does not seem to want to fix this issue. They can only tell us they do not have a fix yet at this time. My understanding this is a v... Read more

Incident date: Mar 4, 2026

The fuel injectors are failing, the vehicle smells of gasoline fumes in the cabin if the vehicle and we are now getting check engine lights due to emissions which I contribute to the failing fuel injectors which have been under recall for quite some time now and Ford does not seem to want to fix this issue. They can only tell us they do not have a fix yet at this time. My understanding this is a v... Read more

Incident date: Mar 4, 2026

The fuel injectors are failing, the vehicle smells of gasoline fumes in the cabin if the vehicle and we are now getting check engine lights due to emissions which I contribute to the failing fuel injectors which have been under recall for quite some time now and Ford does not seem to want to fix this issue. They can only tell us they do not have a fix yet at this time. My understanding this is a v... Read more

Incident date: Oct 15, 2024

Rear backup camera intermittently fails or displays blank, dark and distorted image when vehicle is in reverse, creating a safety hazard and increasing risk of collision. Occurs when shifting into reverse and creates safety risk for pedestrians, children, cyclists and property. Similar F-150's are already under recall for this same issue, even 2019 F-150 models.

Incident date: Oct 15, 2025

My 2024 Ford Mustang has been experiencing a serious mechanical issue that the manufacturer has been unable to repair. The vehicle has been at the dealership for an extended period because a defective component cannot be replaced. Ford acknowledged that the required part has not yet been manufactured. The vehicle has remained unresolved for over five months. This creates a potential safety concern... Read more

Incident date: Oct 15, 2025

My 2024 Ford Mustang has been experiencing a serious mechanical issue that the manufacturer has been unable to repair. The vehicle has been at the dealership for an extended period because a defective component cannot be replaced. Ford acknowledged that the required part has not yet been manufactured. The vehicle has remained unresolved for over five months. This creates a potential safety concern... Read more

Incident date: Oct 15, 2025

My 2024 Ford Mustang has been experiencing a serious mechanical issue that the manufacturer has been unable to repair. The vehicle has been at the dealership for an extended period because a defective component cannot be replaced. Ford acknowledged that the required part has not yet been manufactured. The vehicle has remained unresolved for over five months. This creates a potential safety concern... Read more

Incident date: Jan 19, 2024

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) in March of 2024. The contact had taken the vehicle to a dealer to have the A-pillar trim on the passenger’s and driver's side inspected. The dealer informed the contact that the trim on the passenger’s side was loose, and the trim was removed. The dealer was asked if the pa... Read more

Incident date: Mar 4, 2026

My truck is equipped with a 6R 80 transmission and as I was pulling off an offramp onto interstate 295 my transmission shifted into first gear and my truck skidded and came to a stop sideways with oncoming, traffic, barely avoiding me. The rear end of my truck literally locked up.

Incident date: Mar 4, 2019

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted. No warning lights were illuminated. The vehicle was taken to a dealer; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,... Read more

Incident date: Feb 4, 2025

The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V860000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted from drive(D) to reverse(R). The contact stated that before the failure occurred, the message "Hill Assist" was displayed on the screen. The contact clicked "OK," and shortly ... Read more

Incident date: Oct 20, 2025

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact had received the notification 2 years prior. The contact stated that while driving approximately 75 MPH on the highway, the A-pillar trim clip detached on the passenger’s side of the vehicle. The A-... Read more

Incident date: Mar 3, 2026

My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. The dealership confirmed the diagnostic, a Technical Service Bulletin applies to my VIN. This defect can cause engine failure while driving, creating a serious safety risk. I am experiencing coolant loss,... Read more

Incident date: Mar 3, 2026

Filing complaint based on 6 months since 2 recalls filed for this vehicle and no resolution has been offered by Ford as of the time of this filing.

Incident date: Mar 2, 2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu... Read more

Incident date: Feb 20, 2026

Every morning when I back out of my driveway the brakes squeel as if the wear pad indicators have reached end of life. I took this to the dealer and they said this is completely normal

Incident date: Dec 24, 2025

On December 24, 2025, I was traveling from Arizona to California when WITHOUT WARNING I lost all power from my Ford EcoSport while on the 10 freeway. At that moment I was able to navigate to the side of the road. This placed myself and others in an unsafe situation on the freeway. The vehicle was then towed to a dealership in Temecula, CA where upon inspection they stated that I would need a n... Read more

Incident date: Mar 2, 2026

The contact owns a 2016 Ford Escape. The contact stated that while in a drive-through and attempting to shift into drive to move forward, the transmission remained in neutral, causing the vehicle to jerk. The contact was able to roll into a nearby parking space, and the vehicle came to a stop. There were no warning lights illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle ... Read more

Incident date: Mar 3, 2026

Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed

Incident date: Mar 3, 2026

Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed

Incident date: Mar 3, 2026

Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed

Incident date: Nov 4, 2025

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera d... Read more

Incident date: Nov 4, 2025

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera d... Read more

Incident date: Feb 28, 2026

The contact owns a 2023 Ford F-150. The contact stated that while driving approximately 50 MPH and hauling a trailer, the rear brake lights failed to illuminate. There were several messages displayed related to the trailer connection and brake lights. The contact stated that while driving at an undisclosed speed, the trailer was difficult to control, and the display screen inside the vehicle was f... Read more

Incident date: Feb 28, 2026

The contact owns a 2023 Ford F-150. The contact stated that while driving approximately 50 MPH and hauling a trailer, the rear brake lights failed to illuminate. There were several messages displayed related to the trailer connection and brake lights. The contact stated that while driving at an undisclosed speed, the trailer was difficult to control, and the display screen inside the vehicle was f... Read more

Incident date: Mar 5, 2024

The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driv... Read more

Incident date: Aug 13, 2025

The Incident: While traveling at highway speeds on a public freeway, the engine suffered a catastrophic failure and stalled without warning. This caused an immediate loss of propulsion, power steering, and power braking. I was forced to navigate the vehicle across multiple lanes of high-speed traffic with no engine power, nearly resulting in a fatal collision. Background and Safety Risk: This is ... Read more

Incident date: Apr 4, 2025

The contact owns a 2023 Ford Bronco. The contact stated that while driving a motorhome at an undisclosed speed and towing the vehicle in tow mode, the transmission blew up. The contact pulled over to retrieve sunglasses from the vehicle and became aware that there was an odor of transmission fluid coming from the vehicle. The vehicle was towed to the local dealer, who confirmed there was no warran... Read more

Incident date: Feb 10, 2026

While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagno... Read more

Incident date: Feb 10, 2026

While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagno... Read more

Incident date: Mar 3, 2026

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while the vehicle was turned off and being refueled, and the vehicle failed to start as intended. The contact observed a strong gasoline odor inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of th... Read more

Incident date: Jul 15, 2025

Transmission randomly stopped driving at highway speeds rpm spiked and no movement was in fast lane at 75 mph. Transmission is toast now in for 4-6 thousand dollars to replace also ford did the recall on the emissions reprogram a few months before this issue then tells me it needs a catalytic converter another costly repair car is unsafe. I’m thankful I was driving and not a family with kids.

Incident date: Jul 15, 2025

Transmission randomly stopped driving at highway speeds rpm spiked and no movement was in fast lane at 75 mph. Transmission is toast now in for 4-6 thousand dollars to replace also ford did the recall on the emissions reprogram a few months before this issue then tells me it needs a catalytic converter another costly repair car is unsafe. I’m thankful I was driving and not a family with kids.

Incident date: Mar 3, 2026

Two separate times, driving at highway speed, the truck shifted into first gear and I had to pull over. A wrench symbol also popped up where the speed is usually displayed.

Incident date: Mar 3, 2026

Two separate times, driving at highway speed, the truck shifted into first gear and I had to pull over. A wrench symbol also popped up where the speed is usually displayed.

Incident date: Mar 3, 2026

Two separate times, driving at highway speed, the truck shifted into first gear and I had to pull over. A wrench symbol also popped up where the speed is usually displayed.

Incident date: Oct 13, 2025

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention screen failed to display the view in t... Read more

Incident date: Mar 2, 2026

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while stopped at a red light, there was an abnormal popping sound coming from the vehicle while ... Read more

Incident date: Feb 27, 2026

The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the vehicle shut off with the check engine, transmission, battery and several other unknown warning lights illuminated. The contact and her husband shifted into neutral(N) and pushed the vehicle off to the shoulder of the roadway. Due to the failure, the vehicle was towed to the dealer where it was purchased, and a diagn... Read more

Incident date: Mar 1, 2026

Front end collision at 57 mph impact with another vehicle and air bags did not deploy

Crash 1 injured

Incident date: Dec 14, 2025

My 2021 Ford F-150 Lariat has a door latch defect that occurs in freezing or near-freezing temperatures. The failure occurs without warning in cold conditions, causing the door latch to freeze and not fully engage. When this happens, the door is able to freely swing open while the vehicle is in motion and also freely open when the vehicle is parked. This creates a serious safety hazard, including... Read more

Incident date: Feb 20, 2026

There is a problem with the purge valve on the ford fusion. Car will not start after pumping gas. You have to step on the gas pedal several times and then the car will turn on. After doing research there seems to be several people with the same problem. The purge valve on the canister is getting stuck letting the fumes come in making the system run with extra fuel that’s escaping.

Incident date: Mar 3, 2026

The 10 speed transmission is this truck shifts horribly. It will stall in intersections as it works its way thru 3 or 4 gears shifting away while refusing to move faster than a crawl. It has occasionally jerked harshly into 2nd gear at ONE(1) mile per hour. When you are coasting towards a traffic light it will jerk violently downshifting from 4th to 3rd. That downshift feels like the rear brak... Read more

Incident date: Dec 2, 2025

Vehicle has been inspected by dealer and all I’ve gotten it’s a natural sound. Vehicle has been taken three times for same issue and nothing has been done. No accidents have occurred.

Incident date: Mar 1, 2026

Coolant leaking into cylinders on my 2019 Ford Fusion 1.5L EcoBoost—white smoke, rough idle, and wont start now. Ford's 21N12 program expired before I could get it fixed. Tons of owners report the same; it's a safety hazard.

Incident date: Feb 25, 2026

not every time, but several times throughout driving around all day, i notice: the vehicle is in 'eco' driving mode, and while i start to slow down, lightly applying constant pressure to the brake pedal, the vehicle goes from a smooth constant slowing down pace, and all of a sudden, the vehicle seems to surge/lurch/lunge forward at a faster pace, and then a fraction of a second later, the vehicle... Read more

Incident date: Feb 25, 2026

not every time, but several times throughout driving around all day, i notice: the vehicle is in 'eco' driving mode, and while i start to slow down, lightly applying constant pressure to the brake pedal, the vehicle goes from a smooth constant slowing down pace, and all of a sudden, the vehicle seems to surge/lurch/lunge forward at a faster pace, and then a fraction of a second later, the vehicle... Read more

Incident date: Nov 26, 2025

I had a recall performed last year because my car wouldn’t drive no matter what gear I shifted it into, that was the shifter cable recall. This December I was driving and the car started to roll backwards and now no matter what gear I shifted in unless it was in e brake.