Consumer Safety Complaints

Incident date: Jan 5, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the rearview camera was intermittently inoperable or displayed a distorted image while the vehicle was in reverse(R). The contact stated that the vehicle was taken to the dealer for the recall repair; however, while reversing after picking up t... Read more

Incident date: Mar 5, 2026

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The vehicle was taken to the dealer, and the contact was informed that the part was not available and needed to be ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more

Incident date: Dec 1, 2023

The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more

Incident date: Dec 1, 2023

The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more

Incident date: Dec 1, 2023

The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more

Incident date: Jan 23, 2026

See attached document for complaint. I received the safety recall on my 2015 Ford Taurus in October 2025 and as of yet have not received any information related to parts availability. I am writing this letter because I do not wish to be forgotten and wish this recall issue to be resolved. It has been three months, soon to be four. The rearview camera issue started in 2024 with my vehicle. The ca... Read more

Incident date: Apr 20, 2025

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had e... Read more

Incident date: Oct 5, 2025

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon refueling the vehicle at the gas station, the vehicle failed to start immediately on several occasions. The vehicle was able to restart after several attempts. Additionally, ... Read more

Incident date: Feb 15, 2026

The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger’s side B-pillar trim detached. The local dealer was not contacted. The contact retrieved a temporary part at a local junk yard and a... Read more

Incident date: Apr 15, 2025

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the windshield trim was fractured. The contact stated that the trim was flapping. The dealer was made aware of the failure, and the contact was informed that parts were not yet available. The contact used sealant to prevent the fractured windshield trim from detaching and separating from the vehic... Read more

Incident date: Feb 23, 2026

Coolant engine intrusion. Improperly built engine. No mechanic will try to fix it based on history.

Incident date: Mar 3, 2026

There is already a recall on the Ford Fusion for this very same issue, they have identical engines, fuel systems etc, but code is P1450 and at times, randomly the sound of a struggling fuel pump happens, and the solution is to have the Fuel Canister Purge valve replaced, this is a known and recalled issue on the Ford Fusion but apparently not on the 2016 Ford Escape SE that the majority of those v... Read more

Incident date: Mar 5, 2026

2021 f250 with the 7.3v8. 120000 miles and lifter has failed. We believe that we caught it early enough to where we have no more issues other than this. After reading up I have noticed where there has been several other customers with same issue on this engine. I run several f350 pickups with our business and have been very pleased and bought this pickup to run around in and keep from driving the ... Read more

Incident date: Jan 5, 2026

See attached document for complaint.

Incident date: Feb 25, 2026

The contact owns a 2004 Ford Expedition. The contact recently purchased the vehicle and stated that while driving at an undisclosed speed, the transmission hesitated before upshifting with the accelerator pedal depressed. Additionally, while stopped at a traffic light, the vehicle rolled backwards when the accelerator pedal was depressed before responding as needed. There was no warning light illu... Read more

Incident date: Feb 25, 2026

The contact owns a 2004 Ford Expedition. The contact recently purchased the vehicle and stated that while driving at an undisclosed speed, the transmission hesitated before upshifting with the accelerator pedal depressed. Additionally, while stopped at a traffic light, the vehicle rolled backwards when the accelerator pedal was depressed before responding as needed. There was no warning light illu... Read more

Incident date: Apr 15, 2025

I received recall 24V031 in Feb '24, A pillar defect. I took my vehicle to the Ford dealer and had it inspected in Aug of '24. It was satisfactory at that time. Eight months later, it started rattling and flew off my car as I drove on the interstate. I called the dealer and was told that it was repaired in Aug '24. I explained that it was not repaired, only inspected and given the OK to drive... Read more

Incident date: Mar 5, 2025

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trim on the rear driver’s side had started to... Read more

Incident date: Mar 4, 2026

Mechanical. Coolant Intrusion on my 2018 Ford Fusion SE 1.5L ecobuster

Incident date: Feb 28, 2026

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehi... Read more

Incident date: Sep 15, 2025

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trim had detached from the vehicle. The contact purchased a replacement trim, a... Read more

Incident date: Mar 5, 2026

Automatic 6 speed transmission has down shifted to 1st gear 3 times this week while traveling 30 to 40mph locking the rear wheels and red lining the motor in traffic.

Incident date: Mar 5, 2026

The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling). The local dealer was contacted and informed that there was a fee for the repair. The vehicle was not diagno... Read more

Incident date: Mar 5, 2026

The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling). The local dealer was contacted and informed that there was a fee for the repair. The vehicle was not diagno... Read more

Incident date: Mar 5, 2026

The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling). The local dealer was contacted and informed that there was a fee for the repair. The vehicle was not diagno... Read more

Incident date: Mar 5, 2026

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience... Read more

Incident date: Mar 10, 2024

Rear view camera has sometimes screen has inverted view, totally blank, and even blue screen, sometimes works for a few seconds and then goes blank

Incident date: Sep 30, 2025

Transmission issues. Random hard shifting. Random over revving due to improper shifting. Multiple components are being replaced. They are all heavily reported as issues in the transmission. The dealer refuses any remedy. No warnings show prior to the issue

Incident date: Feb 3, 2025

After I bought from personal owner feb. 3rd 2025 I drove 50 miles and overheated before I made it home . The check engine light came on it showed up as a bank 1 bank 3 misfire also camshaft position sensor so I replaced these things and it still was losing coolant oil is just fine. Every time I would drive it it would still overheat I would keep putting more antifreeze in to make it home. It star... Read more

Incident date: Feb 3, 2025

After I bought from personal owner feb. 3rd 2025 I drove 50 miles and overheated before I made it home . The check engine light came on it showed up as a bank 1 bank 3 misfire also camshaft position sensor so I replaced these things and it still was losing coolant oil is just fine. Every time I would drive it it would still overheat I would keep putting more antifreeze in to make it home. It star... Read more

Incident date: Mar 5, 2025

My recall was dated last march 2025. Its almost 1 year and they havents fixed the car yet. It has a recall on fuel injectors.

Incident date: Mar 5, 2025

My recall was dated last march 2025. Its almost 1 year and they havents fixed the car yet. It has a recall on fuel injectors.

Incident date: Mar 2, 2026

My transmission feels as if it is skipping. It feels as if the truck is going to stop while driving. Making it very dangerous and unsafe for my children and myself. The two codes that a scanner gave were P0732:00-6D and P07F7:00-6D. Please help with this. My truck is not even that old nor is high on mileage. Thank you.

Incident date: Aug 13, 2025

I was driving down a 25mph road and my car completely stopped. I shut my car off and it had trouble starting. When it would start it would go a couple hundred feet and stop. Took it to the shop and the transmission line was broken. The entire transmission needed replace because of one thing going bad. 4.5k repair bill

Incident date: Aug 13, 2025

I was driving down a 25mph road and my car completely stopped. I shut my car off and it had trouble starting. When it would start it would go a couple hundred feet and stop. Took it to the shop and the transmission line was broken. The entire transmission needed replace because of one thing going bad. 4.5k repair bill

Incident date: Feb 2, 2026

BACK UP CAMERA SAFETY, PARKING LOT'S AND TRAILER HOOK UP FLORIDA WEATHER 40 50 DEGREES IT WORKS, WARMER 60 90 AND IT'S BLUE SCREEN SHOWED TECH AT FORD DEALER COLD MORNING IT WORKS, MONTHS BEFORE THEN THEY SAID REPLACE CAMERA. WHAT CHANGES IN COLD WEATHER? WONT STAY COLD IN FLORIDA BACKUP SENSORS STILL WORK, WOULD BE NICE HAVING IT WORK.

Incident date: Mar 4, 2026

Check engine light came on last week. Took it into the repair shop and they let me know that there is coolant in the first cylinder. There is not a recall for this but it is a known issue with Ford escapes designs and that Ford has redesigned the engine block and gasket, and in some cases, they are replacing the entire long block.

Incident date: Apr 10, 2025

The contact owns a 2022 Ford Bronco Sport. The contact stated that while operating the vehicle, several unknown warning lights flashed on the instrument panel and then disappeared. Additionally, there was a soft, audible chime coming from the rear of the vehicle, and the Wi-Fi and Bluetooth systems activated the connections despite no known devices being present. The contact was concerned about th... Read more

Incident date: Mar 4, 2026

According to the recall of the a-pilar which can lead to the safety of the road and people on the road. There as yet to be a solution to fix this issue on the ford explorer which leave an open recall. Ford is highly responsible for not finding a remedy to fix this is for the safety of the owner of vehicle and other drivers on the road.

Incident date: Mar 2, 2026

I have had to put a new engine in my 2019 ford ecosport 3 times due to the open recall on the vehicle. It is currently at the ford dealership due to coolant leaking into the head gasket. The problems with the vehicle have been confirmed by the dealers. And no there were ZERO warnings or signs before the vehicle completely failed on us on the highway the first time. Then the same issue happened yet... Read more

Incident date: Mar 2, 2026

I have had to put a new engine in my 2019 ford ecosport 3 times due to the open recall on the vehicle. It is currently at the ford dealership due to coolant leaking into the head gasket. The problems with the vehicle have been confirmed by the dealers. And no there were ZERO warnings or signs before the vehicle completely failed on us on the highway the first time. Then the same issue happened yet... Read more

Incident date: Mar 2, 2026

I have had to put a new engine in my 2019 ford ecosport 3 times due to the open recall on the vehicle. It is currently at the ford dealership due to coolant leaking into the head gasket. The problems with the vehicle have been confirmed by the dealers. And no there were ZERO warnings or signs before the vehicle completely failed on us on the highway the first time. Then the same issue happened yet... Read more

Incident date: Jan 4, 2026

I have a recall, I need to know where I have to fix that

Incident date: Jul 8, 2025

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen intermittently while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from saf... Read more

Incident date: Nov 26, 2024

Although my VIN was not listed on any data base as a risk of the 10-speed transmission issue, my transmission first faltered while driving on the highway on 26 November 2024 and then again on 9 December 2024. While driving, the transmission instantly downshifted to a lower gear and there was a loss of power, which was a huge safety issue while driving on I-44 at 70 mph. Ford was notified of both i... Read more

Incident date: Mar 3, 2026

Giving an error of reverse assist and not available when starting truck and when placing truck in reverse. Have look up to seen if included in the recall that was issued 6 days ago. Have called dealership to confirm that not part of recall. The message just showed up last night. This truck should be included in the recall

Incident date: Mar 3, 2026

Giving an error of reverse assist and not available when starting truck and when placing truck in reverse. Have look up to seen if included in the recall that was issued 6 days ago. Have called dealership to confirm that not part of recall. The message just showed up last night. This truck should be included in the recall

Incident date: Mar 3, 2026

Giving an error of reverse assist and not available when starting truck and when placing truck in reverse. Have look up to seen if included in the recall that was issued 6 days ago. Have called dealership to confirm that not part of recall. The message just showed up last night. This truck should be included in the recall

Incident date: Feb 28, 2026

Rear axle component failed on my 2023 Ford F-150 Lariat. Vehicle completely lost mobility and would not move. We were stranded on a dangerous freeway exit. A recall repair for issue was performed. A second failure of the axle was later discovered during tire service. This is a repeat failure of a major drivetrain component and raises significant safety concerns. Additionally, the first failure was... Read more

Incident date: Feb 28, 2026

Rear axle component failed on my 2023 Ford F-150 Lariat. Vehicle completely lost mobility and would not move. We were stranded on a dangerous freeway exit. A recall repair for issue was performed. A second failure of the axle was later discovered during tire service. This is a repeat failure of a major drivetrain component and raises significant safety concerns. Additionally, the first failure was... Read more