Consumer Safety Complaints

Incident date: Jul 6, 2025

The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the moonroof. No warning lights were illuminated. The failure had occurred on several occasions. The contact was notified of NHTSA Campaign Number: 25V729000 (Visibility). The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that t... Read more

Incident date: Mar 2, 2026

Bought the car used in 2021 from a non Ford dealer, 3 months after purchase the engine failed due to coolant leak in the 3rd cylinder, was told Ford had created a new engine to fix the problem so went $5,000 in the hole for the new engine by Ford and had it replaced by a Ford certified mechanic. Now in March 2026 the car started having issues with skipping limited power. Took it to the mechanic a... Read more

Incident date: Feb 16, 2026

System failures with lights and warnings include: hill start assist, All wheel drive fault, precollision assist, advanctrac. Rear differential and AWD module had to be replaced. Car has 57,000 miles on it and is a 2020. Safety is put at risk with a failing rear differential. There were minor vibrations that could've turned into wheel lock. All of the different drive modes were unavailable, and wit... Read more

Incident date: Feb 16, 2026

System failures with lights and warnings include: hill start assist, All wheel drive fault, precollision assist, advanctrac. Rear differential and AWD module had to be replaced. Car has 57,000 miles on it and is a 2020. Safety is put at risk with a failing rear differential. There were minor vibrations that could've turned into wheel lock. All of the different drive modes were unavailable, and wit... Read more

Incident date: Feb 20, 2026

This is a complaint regarding the handling of safety recall 20S62 (also referenced as 20S32) by Ford Motors and the dealership that performed the recall repairs, Hallada Motors. The vehicle was taken by the previous owner to Hallada 3 separate times to address the same recall related to the rear suspension toe link/ball joint issue. Documentation indicates the most recent repair occurring in 2022.... Read more

Incident date: Aug 22, 2025

The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Driving in traffic during a down shift stop almost caused an accident. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found ma... Read more

Incident date: Mar 4, 2026

Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more

Incident date: Mar 4, 2026

Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more

Incident date: Mar 4, 2026

Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more

Incident date: Jan 17, 2026

On January 15 I took my car to Tasca Ford for the "10,000 check up and NYS Inspection. I was given paperwork confirming that the car was functioning properly . On January 17, 2026 my parked, unoccupied 2024 Ford mach E crashed into my parents garage door. I brought the car back to Tasca on January 19 and again was told nothing was wrong with my brakes. I then took the car to an independent mechani... Read more

Crash

Incident date: Feb 1, 2026

Wiper started going at a regular pace even when the speed was set to max or slow now the wiper won't go up. Looks like the wiper motor has gone bad and this seems to be the same issue with the recall put in place recall number 26s14.

Incident date: Oct 15, 2025

The contact's mother owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V695000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contac... Read more

Incident date: Oct 15, 2025

The contact's mother owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V695000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contac... Read more

Incident date: Oct 1, 2025

The contact owns a 2022 Ford F-250. The contact stated that while driving on several occasions at various speeds, the vehicle was driving sluggishly while accelerating, the RPM fell, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replace... Read more

Incident date: Sep 15, 2025

The contact owns a 2020 Ford F-450. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident date: Dec 10, 2025

Wheels / Tire Pressure Monitoring System The tire pressure monitoring system (TPMS) on my 2020 Ford Explorer intermittently fails to detect the tire pressure in one or more tires. The system will show missing pressure readings or fail to display a reading for a tire. The vehicle may operate without accurate tire pressure information being displayed to the driver. This creates a potential safety ... Read more

Incident date: Jan 12, 2026

Power Train, Automatic Transmission Issue The vehicle is a 2020 Ford Explorer XLT with approximately 71,000 miles. The automatic transmission has developed delayed engagement and harsh shifting during normal driving conditions. The issue occurs most often during low speed driving, rolling stops, and when shifting from Park into Drive or Reverse. The transmission will hesitate or pause before eng... Read more

Incident date: Jun 10, 2025

THE TRANSMISSION LEAD FRAME FAILED AND WAS REPLACED BY A REPAIR FACILITY. ONE MORNING WHILE DRIVING ON THE INTERSTATE, I NOTICED THE INFORMATION DISPLAY WOULD RANDOMLY LOSE THE 1,2,3,4,5,6 GEAR INDICATORS. WITHIN A FEW MILES THE TRANSMISSION SLAMMED DOWN FROM 6TH GEAR TO 3RD. THEN THE DISPLAY WOULD BECOME BLANK AGAIN. AFTER LEAVING WORK THE TRANS WOULDN'T SHIFT ABOVE 4TH AND THEN THE INFO DIPLA... Read more

Incident date: Oct 15, 2025

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the traction control and other unknown warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that a software update was needed. The vehicle was repaired out of pocket. The battery was previously replaced as a temporary repair. The manufactu... Read more

Incident date: Mar 6, 2025

The contact owns a 2023 Ford F-150. The contact stated that while driving from a complete stop on several occasions, the vehicle was sluggish while depressing the accelerator pedal. The failure mostly occurred while driving between 10 and 20 MPH, and the vehicle jerked while driving 20 MPH. The check engine warning light was illuminated. The contact received a message for "Power Train Malfunction... Read more

Incident date: Jan 25, 2026

The contact owns a 2025 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the front passenger's side wiper arm failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with a front passenger's side wiper assembly failure. The contact was informed that the front passenger's side wiper assembly needed to be replaced. The vehicle was not ... Read more

Incident date: Mar 2, 2026

The rack and pinion system needs to be replaced as a result of "normal wear and tear"

Incident date: Mar 6, 2026

The contact owns a 2025 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced... Read more

Incident date: Mar 6, 2026

The recall on the fuel issue was released in July 2025. This is now March 2026. Eight months should be enough time to get the parts needed for this repair. What can you do to see about getting this process accelerated? Thank you.

Incident date: Mar 6, 2026

The recall on the fuel issue was released in July 2025. This is now March 2026. Eight months should be enough time to get the parts needed for this repair. What can you do to see about getting this process accelerated? Thank you.

Incident date: Mar 6, 2026

The recall on the fuel issue was released in July 2025. This is now March 2026. Eight months should be enough time to get the parts needed for this repair. What can you do to see about getting this process accelerated? Thank you.

Incident date: Jan 1, 2025

Rear view camera is inverted left to right and stuck in the trailer hookup mode (magnify +). At night the picture is very grainy to almost unusable.

Incident date: Jan 24, 2026

The first time I drove my Ford Ranger and went to brake, I was startled by my right shoe getting tangled and wedged on something. I was able to get to the brake and come to a stop in plenty of time but it did give my heart a jump. It has happened several times with my husband as well. The clearance between the lower part of the dash and the accelerator and brake pedals needs reconfiguring as your ... Read more

Incident date: Sep 21, 2023

Rear view camera displays upside down. Repairs not available at this time

Incident date: Mar 5, 2026

I recently bought this vehicle, I think about three months ago, used obviously. I will be going down the road, and for no apparent reason the vehicle will lose power steering. Not often but about once a month. Also, the majority of the time I can smell fuel from outside the vehicle. It most definitely has a fuel leak. Today, I got down and looked behind the tire at the fuel intake and it seems to ... Read more

Incident date: Mar 5, 2026

I recently bought this vehicle, I think about three months ago, used obviously. I will be going down the road, and for no apparent reason the vehicle will lose power steering. Not often but about once a month. Also, the majority of the time I can smell fuel from outside the vehicle. It most definitely has a fuel leak. Today, I got down and looked behind the tire at the fuel intake and it seems to ... Read more

Incident date: Mar 5, 2026

My Wife went out to the truck 2025 Ford Maverick XLT FX4 OFF ROAD PACKAGE TOWING PACKAGE LUXURY PACKAGE to back out of our drive way as She ALWAYS Does and instead of reverse she ended up in the garage door. it went forward I have a picture to show it was in reverse tried to engage emergency brake tried to put it in park and nothing worked until she was in the door and crashed. NO COLLISION ALAR... Read more

Crash 1 injured

Incident date: Mar 5, 2026

My Wife went out to the truck 2025 Ford Maverick XLT FX4 OFF ROAD PACKAGE TOWING PACKAGE LUXURY PACKAGE to back out of our drive way as She ALWAYS Does and instead of reverse she ended up in the garage door. it went forward I have a picture to show it was in reverse tried to engage emergency brake tried to put it in park and nothing worked until she was in the door and crashed. NO COLLISION ALAR... Read more

Crash 1 injured

Incident date: Mar 5, 2026

My Wife went out to the truck 2025 Ford Maverick XLT FX4 OFF ROAD PACKAGE TOWING PACKAGE LUXURY PACKAGE to back out of our drive way as She ALWAYS Does and instead of reverse she ended up in the garage door. it went forward I have a picture to show it was in reverse tried to engage emergency brake tried to put it in park and nothing worked until she was in the door and crashed. NO COLLISION ALAR... Read more

Crash 1 injured

Incident date: Mar 2, 2026

The engine continues to have a burning smell or rotten egg smell at high speeds, the car continues to hesitate when taking off from a red light like it is going to shut off and then jumps forward, and the engine continues to lag as does the battery or power when turning on the vehicle most mornings. I have brought the car in several times to the dealership and due to there being no codes showing, ... Read more

Incident date: Mar 2, 2026

The engine continues to have a burning smell or rotten egg smell at high speeds, the car continues to hesitate when taking off from a red light like it is going to shut off and then jumps forward, and the engine continues to lag as does the battery or power when turning on the vehicle most mornings. I have brought the car in several times to the dealership and due to there being no codes showing, ... Read more

Incident date: Mar 2, 2026

The engine continues to have a burning smell or rotten egg smell at high speeds, the car continues to hesitate when taking off from a red light like it is going to shut off and then jumps forward, and the engine continues to lag as does the battery or power when turning on the vehicle most mornings. I have brought the car in several times to the dealership and due to there being no codes showing, ... Read more

Incident date: Mar 5, 2026

2014 Ford Escape 1.6L engine with ECO boost. Alarm on dash for High Engine temperature, Stop Safely. Pulled vehicle to side of road and fire was under hood. Attempted to extinguish with standard fire extinguisher; called 911 and fire department had to extinguisher. Vehicle was towed to local shop.

Fire

Incident date: Jan 22, 2026

Engine failure due to coolant intrusion. Ford has issued a technical bulletin to its technicians regarding this issue. While my wife was driving the vehicle, a warning light first appeared indicating that the engine temperature was high. Shortly afterward, the warning escalated to a red alert stating that the transmission was blocked. My wife immediately turned off the engine to prevent further d... Read more

Incident date: Jan 22, 2026

Engine failure due to coolant intrusion. Ford has issued a technical bulletin to its technicians regarding this issue. While my wife was driving the vehicle, a warning light first appeared indicating that the engine temperature was high. Shortly afterward, the warning escalated to a red alert stating that the transmission was blocked. My wife immediately turned off the engine to prevent further d... Read more

Incident date: Mar 5, 2026

My 2023 Ford Escape acts like it is about to stall out once I hit the gas from a stop. It has happened multiple times. After idling for 10 minutes when I go to take off it will shift so hard that it pushes you forward in your seat. It has not been taken to a dealership yet since no light comes on and it doesn’t happen all the time. It has put my safety at risk since I was turning on the highway... Read more

Incident date: Mar 5, 2026

My 2023 Ford Escape acts like it is about to stall out once I hit the gas from a stop. It has happened multiple times. After idling for 10 minutes when I go to take off it will shift so hard that it pushes you forward in your seat. It has not been taken to a dealership yet since no light comes on and it doesn’t happen all the time. It has put my safety at risk since I was turning on the highway... Read more

Incident date: Mar 4, 2026

Hard, delayed, jump from idle when accelerator is pressed. Hard shift from park to reverse.

Incident date: Feb 4, 2026

Originally when I got my vehicle would sometimes have troubles shifting into 4th gear where it was real clunky. As I came up on 80,000 mi, it has now gotten much more clunky and noisy for a lot of shifting. It will skip second forth gear regularly and at times it will go into 7th gear at less than 25 mph. It has slipped out of that gear as well and then the RPMs will go up to 4-5,000. I've also ha... Read more

Incident date: Sep 3, 2025

The door locking mechanism on the front driver and passenger side door fails to operate. When attempting to lock vehicle the front doors will make a sound attempting to lock but does successfully lock the doors. Safety is put at risk because anyone can enter the vehicle without a key at any time. Problem has not been inspected by manufacturer or independent service advisor. Has not been insp... Read more

Incident date: Mar 4, 2021

The trim on my 2018 Ford explorer is almost completely detached now if this causes an accident and somebody were to possibly die due to this faulty, trim clip coming off on the road then that’s a big problem. It needs to be fixed immediately when you buy a beautiful vehicle like this there’s no reason the trim on the vehicle should be falling apart my guess it’s a very easy part to have manu... Read more

Incident date: Mar 1, 2026

Rear view camera

Incident date: Mar 22, 2025

Found transmission fluid burnt. Found harsh 7-8 downshift and delayed engagement in various gear ranges. Suspect front support is broken causing damage to a/b clutchpacks. Internal fault. Overhaul required. Found transfer case has failed internally also. Recommend replacing transfer case at same time.

Incident date: Feb 28, 2026

The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 65 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road, shifted into neutral(N), and restarted the vehicle. The message "See Owner’s Manual" was displayed, and the transmission warning light illuminated. Additionally, the transmission skipped from fourth gear, slammed into tenth gear... Read more

Incident date: Feb 28, 2026

The contact owns a 2025 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle started shaking violently. The check engine warning light came on, and the vehicle lost motive power and stalled. The contact used a scanner to identify an error code. The contact was able to restart the vehicle and drove to the residence while driving 20 MPH with the vehicle shaking a... Read more