Consumer Safety Complaints

Incident date: Dec 23, 2025

1. Electrical System Failure: While traveling on highway, alternator failed suddenly within 2 minutes of “service soon” and “check electrical system” warnings. Caused complete loss of motive power, electronic parking brake locked up while driving, loss of power steering, all gauges failed, transmission shifted into park while in motion. Battery was damaged (“fried”). Engine continued ... Read more

Incident date: Jan 15, 2021

My backup camera continues to not work sometimes it shows upside down or black screen and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet?

Incident date: Mar 17, 2022

Electric power steering failure. Complete loss of steering. Module in steering column failure. Cost me $4000.00 for repairs

Incident date: Mar 7, 2026

Rear back up camera is inverted. Has been for many years. Ford says no fix. There has been many recalls for this problem on other model years. Why not this year, 2011

Incident date: Mar 1, 2026

Dealer has not replaced. Also my brakes are always squeek8ng when I back up. I have had all new brakes put on car. Still does it

Incident date: Feb 20, 2026

Rear wheel and steering lock up while traveling at 70mph on interstate causing broken controls on steering wheel . Vehicle is unsafe to drive. Truck was taken to Rivertown Ford 1680 Whittlesey Rd Columbus Ga 31904 for recall repair. Truck was released to me with no signals no wipers. The steering is very loose and hard to control

Incident date: Feb 20, 2026

Rear wheel and steering lock up while traveling at 70mph on interstate causing broken controls on steering wheel . Vehicle is unsafe to drive. Truck was taken to Rivertown Ford 1680 Whittlesey Rd Columbus Ga 31904 for recall repair. Truck was released to me with no signals no wipers. The steering is very loose and hard to control

Incident date: Feb 20, 2026

Rear wheel and steering lock up while traveling at 70mph on interstate causing broken controls on steering wheel . Vehicle is unsafe to drive. Truck was taken to Rivertown Ford 1680 Whittlesey Rd Columbus Ga 31904 for recall repair. Truck was released to me with no signals no wipers. The steering is very loose and hard to control

Incident date: Nov 1, 2025

A check engine light came on the vehicle and I decided to get it tested with my device and it said that the was a problem with the crankshaft position sensor and there was a misfire on cylinder 2 and 3. When I did my research it said that it could be many things and I should replace my spark plugs and crankshaft position sensor. I did that and immediately after replacing the spark plugs and the se... Read more

Incident date: Aug 10, 2025

While in Reverse, my Back-up Camera usually does not work. I either get a Blue screen, a message saying Back up camera unavailable, or if it does come on, it is upside down and doesn't stay on but for a few seconds. I have called the dealer, and they will not even look at it unless I pay for this. There are recalls for other years, and I counted over 100 complaints about this issue on the same ... Read more

Incident date: Aug 10, 2025

While in Reverse, my Back-up Camera usually does not work. I either get a Blue screen, a message saying Back up camera unavailable, or if it does come on, it is upside down and doesn't stay on but for a few seconds. I have called the dealer, and they will not even look at it unless I pay for this. There are recalls for other years, and I counted over 100 complaints about this issue on the same ... Read more

Incident date: Aug 10, 2025

While in Reverse, my Back-up Camera usually does not work. I either get a Blue screen, a message saying Back up camera unavailable, or if it does come on, it is upside down and doesn't stay on but for a few seconds. I have called the dealer, and they will not even look at it unless I pay for this. There are recalls for other years, and I counted over 100 complaints about this issue on the same ... Read more

Incident date: Sep 19, 2025

Head lamp warning alerted (refers driver to drivers manual, only to say see a dealer) but no issues, both lamps were working. Took vehicle to Ford service center and they could not find a problem, we figured this could be an electronic issue with the warning, but Head lamp warning became more frequent again no issues. Then while driving in the dark with headlights on the automatic function, head... Read more

Incident date: Feb 25, 2026

A steady Check Engine Light came on after starting the car; brought it to Ford Dealer of Montebello and they stated coolant leak and got into one of the cylinders that caused misfires.

Incident date: Feb 25, 2026

A steady Check Engine Light came on after starting the car; brought it to Ford Dealer of Montebello and they stated coolant leak and got into one of the cylinders that caused misfires.

Incident date: Mar 6, 2026

Windshield washer system failure, recurring problem. Last repaired 18 November 2025. Dealer did not replace the failed components. instead used compressed air to clear the clogged nozzles. As a federal regulated safety system, they should have quarantined the failed components for analysis by Ford engineering. NHTSA complaint number 11700184 was generated. If I can't clear the dirt from my windsh... Read more

Incident date: Oct 5, 2023

1. Component/system that failed/malfunctioned — Braking system (electronic parking brake and brake control modules) combined with electrical/communication defect preventing storage of diagnostic trouble codes (DTCs). Vehicle available for inspection upon request. 2. How safety was put at risk — Repeated "Park Brake Fault – Service Now" and "Brake System Fault" warnings on dash while driving ... Read more

Incident date: Oct 5, 2023

1. Component/system that failed/malfunctioned — Braking system (electronic parking brake and brake control modules) combined with electrical/communication defect preventing storage of diagnostic trouble codes (DTCs). Vehicle available for inspection upon request. 2. How safety was put at risk — Repeated "Park Brake Fault – Service Now" and "Brake System Fault" warnings on dash while driving ... Read more

Incident date: Oct 5, 2023

1. Component/system that failed/malfunctioned — Braking system (electronic parking brake and brake control modules) combined with electrical/communication defect preventing storage of diagnostic trouble codes (DTCs). Vehicle available for inspection upon request. 2. How safety was put at risk — Repeated "Park Brake Fault – Service Now" and "Brake System Fault" warnings on dash while driving ... Read more

Incident date: Feb 25, 2026

My 2018 Ford Edge (2.0L EcoBoost) is suffering from a documented manufacturing defect where coolant leaks into the engine cylinders. I have an official dealer diagnostic report confirming the symptoms match TSB 22-2229 (which supersedes TSB 22-2133 and 19-2346).

Incident date: Dec 31, 1969

The vehicle has ongoing engine and turbocharger problems, including loss of power, knocking, and worsening performance. It also has brake‑booster/vacuum issues that cause reduced braking assist and a hard brake pedal. Electrical and software malfunctions occur intermittently, including warning messages and irregular system behavior. These issues create safety risks and have been observed repeate... Read more

Incident date: Dec 31, 1969

The vehicle has ongoing engine and turbocharger problems, including loss of power, knocking, and worsening performance. It also has brake‑booster/vacuum issues that cause reduced braking assist and a hard brake pedal. Electrical and software malfunctions occur intermittently, including warning messages and irregular system behavior. These issues create safety risks and have been observed repeate... Read more

Incident date: Mar 6, 2026

There was a pot hold hole about 30 ft from a stop light. I was coming to a stop but once I hit the pot hole the breaks malfunctioned. I pumped the breaks 2-3 times. They did not reengage. This fault caused me to rear end the car in front of me at the stop light.

Crash

Incident date: Feb 25, 2025

My 2022 Ford Bronco (2.7L) currently has an open fuel pump module safety recall with no remedy available. Ford has informed us that there is no fix yet and owners must wait until a future repair becomes available. The dealership attempted to replace the fuel pump in hopes of improving the issue, but the repair did not resolve the problem and the vehicle now performs worse than before. The vehicle ... Read more

Incident date: Jan 8, 2025

I am experiencing rearview camera issues - Ford to recall 1.74 million vehicles in US over rearview camera issue, NHTSA but everytime an article or alert is issued I check my vin # & not included in recall; but definitely my rear camera is defective.

Incident date: Jan 23, 2026

Transmission valve body w/solenoid, diagnostic

Incident date: Feb 23, 2026

The panoramic sunroof sunshade in my 2022 Ford Explorer failed and now sags downward. The shade hangs low enough to partially block the rear window and interferes with visibility through the rearview mirror. After researching the issue, I found many other owners reporting the same failure with the sunroof sunshade mechanism or clips. This appears to be a common defect. The reduced rear visibility ... Read more

Incident date: Feb 23, 2026

The panoramic sunroof sunshade in my 2022 Ford Explorer failed and now sags downward. The shade hangs low enough to partially block the rear window and interferes with visibility through the rearview mirror. After researching the issue, I found many other owners reporting the same failure with the sunroof sunshade mechanism or clips. This appears to be a common defect. The reduced rear visibility ... Read more

Incident date: Jul 10, 2024

When driving the transmission acts like it goes into neutral the it down shifts into 4th gear from 6th gear at highway speeds. They did do a reprogramming recall but the problem is still there after replacing the parts they said were bad

Incident date: Mar 6, 2026

My 2018 Ford Explorer continues to have issues with the rear back up camera. It makes it difficult to see while backing, especially at night. I have noticed recalls concerning this very problem on Ford Explorers with a recall on this very issue beginning with 2020 models. My vehicle is experiencing the sale malfunction. We called Ford a couple of times about the issue, and their response was, su... Read more

Incident date: Mar 4, 2026

I have 4 of the Nuna revv car seats. 2 of these seats have malfunctioned and are stuck in the forward facing position and Will not rotate once the release handle is pressed. I contacted the manufacturer and they stated the seat is two years old and not covered under warranty. And I have an option to purchase a new seat for 400$. I feel like this is extremely unsafe. My son still rear faces and I w... Read more

Incident date: Dec 1, 2025

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/asse... Read more

Incident date: Dec 1, 2025

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/asse... Read more

Incident date: Dec 1, 2025

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/asse... Read more

Incident date: Mar 6, 2026

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side exterior A-pillar trim detached and struck another vehicle. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufact... Read more

Incident date: Mar 3, 2025

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact became aware in 2025 that the driver’s and passenger’s sides A-pillar trims were loose. The contact called several dealers to set up a recall appointment, but was informed that the part was not available for the recall repair. The contact stated that the manufac... Read more

Incident date: Mar 4, 2026

As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance toda... Read more

Crash

Incident date: Mar 4, 2026

As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance toda... Read more

Crash

Incident date: Mar 4, 2026

As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance toda... Read more

Crash

Incident date: Mar 6, 2026

The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.

Incident date: Mar 6, 2026

The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.

Incident date: Feb 1, 2021

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaig... Read more

Incident date: Feb 1, 2021

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaig... Read more

Incident date: Apr 9, 2025

I have noticed Ford has recalled the back up camera for many makes and models however, my back up camera will not work when the car is hot. The make and Model is 2014 Ford Explorer Sport. Would this be considered?

Incident date: Mar 1, 2023

Drivers side door does not unlock in cold temperatures (physical key, fob button, keypad, and handle lock do not work).To unlock I have to enter through the passenger side door and use the interior handle. Seems to be an ongoing issue and there are "recalls/TSB" for the same issue happening on 2015-2019, 2021-22 models but not 2020. "The major frozen door latch recalls (such as 17S33) officially c... Read more

Incident date: Mar 1, 2023

Drivers side door does not unlock in cold temperatures (physical key, fob button, keypad, and handle lock do not work).To unlock I have to enter through the passenger side door and use the interior handle. Seems to be an ongoing issue and there are "recalls/TSB" for the same issue happening on 2015-2019, 2021-22 models but not 2020. "The major frozen door latch recalls (such as 17S33) officially c... Read more

Incident date: Mar 4, 2026

The CP4 pump in my truck exploded sending metal fragments through the fuel system. I was going 55 mph, it went into low engine power mode and then turned off leaving me stranded on the side on an interstate. This is a known issue with this model. There were no warning lamps, messages or symptoms prior to this happening. The fuel pump failure is catastrophic.

Incident date: Mar 6, 2026

My backup camera has the same issue as the recall for the 2021-2024 Ford Edge. Why is my year not included in the recall?

Incident date: Mar 6, 2026

My backup camera has the same issue as the recall for the 2021-2024 Ford Edge. Why is my year not included in the recall?

Incident date: Mar 6, 2026

My backup camera has the same issue as the recall for the 2021-2024 Ford Edge. Why is my year not included in the recall?