Consumer Safety Complaints

Incident date: Mar 9, 2026

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diag... Read more

Incident date: Aug 21, 2025

[XXX] Noticed hard shifting while ascending a 13% grade at [XXX] , while ascending for a brief period I lost forward power, throttle was unresponsive. I noted the shift dashboard fluctuating between various gears as though confused as to which gear it should be in. [XXX] Hard shifting between 3rd-4th and 3rd-5th becoming more consistent and noticeable. [XXX] I've been driving this vehicle a lot ... Read more

Incident date: Mar 7, 2026

My Ford EcoSport had safety recall 23S64 performed at Diamond Ford in Lancaster, California. The recall involved the oil pump drive belt system. After the recall repair was completed, the vehicle began displaying a low oil pressure warning and the engine started shaking. These symptoms involve the same oil system addressed in the recall. Because the vehicle is now experiencing low oil pressure a... Read more

Incident date: Mar 7, 2026

My Ford EcoSport had safety recall 23S64 performed at Diamond Ford in Lancaster, California. The recall involved the oil pump drive belt system. After the recall repair was completed, the vehicle began displaying a low oil pressure warning and the engine started shaking. These symptoms involve the same oil system addressed in the recall. Because the vehicle is now experiencing low oil pressure a... Read more

Incident date: Mar 7, 2026

My Ford EcoSport had safety recall 23S64 performed at Diamond Ford in Lancaster, California. The recall involved the oil pump drive belt system. After the recall repair was completed, the vehicle began displaying a low oil pressure warning and the engine started shaking. These symptoms involve the same oil system addressed in the recall. Because the vehicle is now experiencing low oil pressure a... Read more

Incident date: Jan 7, 2026

Complaint Description: This complaint involves a 2014 Ford Focus with VIN [XXX] . The vehicle experiences severe transmission shuddering, slipping, delayed acceleration, and hesitation when attempting to accelerate from a stop. The vehicle sometimes struggles to move forward normally when entering traffic or crossing intersections. These symptoms appear consistent with the widely documented PowerS... Read more

Incident date: Jan 7, 2026

Complaint Description: This complaint involves a 2014 Ford Focus with VIN [XXX] . The vehicle experiences severe transmission shuddering, slipping, delayed acceleration, and hesitation when attempting to accelerate from a stop. The vehicle sometimes struggles to move forward normally when entering traffic or crossing intersections. These symptoms appear consistent with the widely documented PowerS... Read more

Incident date: Jan 7, 2026

Complaint Description: This complaint involves a 2014 Ford Focus with VIN [XXX] . The vehicle experiences severe transmission shuddering, slipping, delayed acceleration, and hesitation when attempting to accelerate from a stop. The vehicle sometimes struggles to move forward normally when entering traffic or crossing intersections. These symptoms appear consistent with the widely documented PowerS... Read more

Incident date: Aug 15, 2025

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while in reverse(R), the rearview camera failed to display a clear image on the center digital screen. The local dealer was contacted. The contact stated that the m... Read more

Incident date: Sep 15, 2025

1. Total transmission failure. Kept up with maintenance, but I changed the transmission fluid and suddenly it just died. Transmission just gave out and it's been a fancy lawn ornament for the last 6 months. 2. God forbid I was anywhere that wasn't inside my neighborhood. If I was anywhere else the car suddenly decelerating and not being able to accelerate would be a death sentence. 3. It's an 6F3... Read more

Incident date: Mar 9, 2026

The contact owns a 2024 Ford Maverick. The contact stated that on several occasions, while driving at an undisclosed speed, the vehicle unexpectedly shifted into neutral(N). There was no warning light illuminated. The contact stopped the vehicle and shifted the vehicle back into drive. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of t... Read more

Incident date: Mar 8, 2026

When I am parking the truck, I press and hold the brake pedal, While the truck shifter in in "Drive", I press the start/stop button to shut truck down, the shifter gets stuck in "drive" and doesn't automatically shift in to park. The truck locks down and will NOT operate as the shifter locks in "drive" and won't shift. This happened to me while travelling and was stuck in middle of no where for ... Read more

Incident date: Mar 8, 2026

When I am parking the truck, I press and hold the brake pedal, While the truck shifter in in "Drive", I press the start/stop button to shut truck down, the shifter gets stuck in "drive" and doesn't automatically shift in to park. The truck locks down and will NOT operate as the shifter locks in "drive" and won't shift. This happened to me while travelling and was stuck in middle of no where for ... Read more

Incident date: Mar 9, 2026

Recall Number 25V512 was issued August 11, 2025. It is now seven months later and my local dealer is still unable to obtain the parts for this recall. My dealer is Newberg Ford in Newberg, OR 97132

Incident date: Feb 10, 2026

The contact owns a 2018 Ford Escape. While the contact's mother was driving at an undisclosed speed, the vehicle unintendedly accelerated to 45 MPH. The vehicle continued to accelerate without the accelerator pedal depressed until the brake pedal was depressed, and the vehicle stopped. On another occasion, while the vehicle was at a stoplight, the brake pedal was depressed, and the vehicle acceler... Read more

Incident date: Jan 15, 2026

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the message “Camera Unavailable” was displayed. The contact stated that the screen was displayed upside down or that there was a blue screen. The vehicle was taken to the dealer, where it was diagnosed and determined with rear-view camera failure. The contact was informed that the rear-view camera display needed to be ... Read more

Incident date: Sep 19, 2025

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V626000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The contact was advised not t... Read more

Incident date: Dec 1, 2025

The vehicle is a 2025 Ford Maverick. The engine experienced a major internal failure that was later diagnosed by the dealership as a gouge in the #4 cylinder wall. This defect caused significant engine malfunction and required major repair/replacement. This issue which triggered a CEL created a serious safety concern because a failure of this type can result in sudden loss of engine power while ... Read more

Incident date: Mar 1, 2026

Windshield wipers are only working on the slowest setting, regardless of the position of the speed. Safety is put at risk as it cannot keep up with the rain. The dealer has reproduced the issue. The vehicle has not been inspected by the manufacturer, police, or insurance. There are no warning lamps.

Incident date: Jan 19, 2025

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim was beginning to detach from the windshield, allowing outside air to ent... Read more

Incident date: Jan 19, 2025

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim was beginning to detach from the windshield, allowing outside air to ent... Read more

Incident date: Mar 7, 2026

I am sending this to anonymously report a critical compliance issue at Stivers Ford in Birmingham, Alabama. They are actively selling brand-new vehicles with active safety recalls. Dealership employees have openly admitted to taking brand-new, never-titled vehicles and delivering them to end consumers. They are doing this even though recall 26S09 is still active and it has absolutely no remedy a... Read more

Incident date: Mar 9, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer and the manufacturer were contacted, and confirmed that the recall remedy was still under engineering review. The contact stated that the manufacturer had exceeded a reasonable amount of time ... Read more

Incident date: Mar 9, 2026

The rear hatch window shattered without reason. Other than the drastic change in weather overnight. There are no signs of vandalism, and the car was not near any hazards overnight. Other owners of the same make years 2021 and below reports the same exact issue.

Incident date: Mar 9, 2026

The rear hatch window shattered without reason. Other than the drastic change in weather overnight. There are no signs of vandalism, and the car was not near any hazards overnight. Other owners of the same make years 2021 and below reports the same exact issue.

Incident date: Dec 27, 2023

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked and started, there was a loud sound coming from the vehicle while reversing. The contact stated the sound started shortly after the vehicle was purchased. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was a... Read more

Incident date: Mar 7, 2026

Driving at highway speeds, transmission shifts into 2nd gear. There is no transmission selection on dash. Shut truck off, now won't start. Truck finally started toke to my local shop and had it repaired.

Incident date: Mar 9, 2026

The Ford dealer where I bought this vehicle denies that there is a safety recall for this vehicle. That is Christina, Service Depart, Auto Nation Ford, Littleton, Colorado This recall states that I should not drive the vehicle until the recall has been serviced. I am unable to get Ford to honor the recall.

Incident date: Oct 1, 2025

The contact owns a 2017 Ford Explorer. The contact stated that while driving at highway speeds, there was air coming from the driver’s side A-pillar. The vehicle was taken to the dealer where an inspection was performed, and the driver’s side A-pillar trim was replaced. The contact stated that almost three years after the A-pillar trim was replaced, the failure returned. The contact then recei... Read more

Incident date: Mar 9, 2026

My 2023 Ford Bronco Sport has an open safety recall (25S76) for a cracked fuel injector that may cause a fire risk. The manufacturer has issued the recall but does not yet have a permanent repair available. I am concerned about the safety risk and lack of remedy

Incident date: Mar 9, 2026

My 2023 Ford Bronco Sport has an open safety recall (25S76) for a cracked fuel injector that may cause a fire risk. The manufacturer has issued the recall but does not yet have a permanent repair available. I am concerned about the safety risk and lack of remedy

Incident date: Mar 9, 2026

My 2023 Ford Bronco Sport has an open safety recall (25S76) for a cracked fuel injector that may cause a fire risk. The manufacturer has issued the recall but does not yet have a permanent repair available. I am concerned about the safety risk and lack of remedy

Incident date: Dec 10, 2025

My car began rattling. I brough it to Ray Price Ford and was told the Flex Plate is cracked and needs replacement. My car only has 50,000 miles on it and the Flex Plate is a covered repair on other models from the same year. I called Ford and referred to the CSP 22n12 but was told my car is not covered under this program. I requested Good Will assistance and was also denied. I am not sure why... Read more

Incident date: Mar 7, 2026

Odometer Fraud. The contact purchased a 2019 Ford Transit. The vehicle was a dealer sale. The vehicle was purchased March 7, 2026. The mileage was recorded at 74,127 at the time of the purchase. The vehicle was taken to an independent mechanic, where the contact was provided a Carfax Report. The Carfax Report last reported the mileage at 200,156 on January 2026. The dealer was made aware of the di... Read more

Incident date: Feb 24, 2026

Ford did a recall on certain vehicles with the 1.5L ECVOBOOST motor, when in fact everyone of these motors are know to have issues, either white smoke out the exhaust, loosing coolant into the engine or in our case the motor now has a cracked head, and cannot be driven. The recalls for motors from the Louisville, KY plant. Our vehicle came from that plant. It seems that Ford knows all of their ... Read more

Incident date: Jan 1, 2025

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera intermittently failed to opera... Read more

Incident date: Mar 9, 2026

The transmission shift cable bushing at the transmission end of the shifter cable has completely degraded and detached, which is a component available for inspection upon request. This failure caused a significant safety risk as the gear shifter inside the cabin moved freely while the transmission remained in its last gear, creating an immediate rollaway risk and preventing the vehicle from being ... Read more

Incident date: Dec 2, 2025

Multiple vehicles of the same year make and model had the shifter cable fail within a short amount of time. car would not change gears properly. problem confirmed and fixed by local mechanic shop. no inspections. no warning lights or messages prior to failure.

Incident date: Mar 6, 2026

Shifter Cable broke in multiple vehicles of the same year make and model in our fleet of vehicles within a short amount of time. Car would not change gears properly. Issue confirmed and fixed by a local mechanic shop. No warning messages or other symptoms prior to failure.

Incident date: Mar 9, 2026

The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to complete the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact... Read more

Incident date: Mar 4, 2026

I slowed down to make a turn, when I accelerated after completing the turn the transmission shifted from 1st gear to 5th gear, skipping 2nd, 3rd, & 4th gear. This caused the truck to stall. I shifted the transmission to neutral and back to drive to try to get it moving again. It moved a little and stalled again. I shifted to park and back to drive, the truck moved a little and stalled again. I ... Read more

Incident date: Mar 9, 2025

The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st... Read more

Incident date: Mar 9, 2025

The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st... Read more

Incident date: Feb 27, 2026

While driving my 2023 Ford F-150 Raptor, the vehicle suddenly lost throttle response. The accelerator pedal produced no response and the engine would not rev even though the vehicle remained powered on. A battery warning light briefly illuminated at the time of the incident. I was able to bring the vehicle to a stop, but during the event the steering wheel became locked or extremely stiff and the... Read more

Incident date: Feb 27, 2026

While driving my 2023 Ford F-150 Raptor, the vehicle suddenly lost throttle response. The accelerator pedal produced no response and the engine would not rev even though the vehicle remained powered on. A battery warning light briefly illuminated at the time of the incident. I was able to bring the vehicle to a stop, but during the event the steering wheel became locked or extremely stiff and the... Read more

Incident date: Feb 27, 2026

While driving my 2023 Ford F-150 Raptor, the vehicle suddenly lost throttle response. The accelerator pedal produced no response and the engine would not rev even though the vehicle remained powered on. A battery warning light briefly illuminated at the time of the incident. I was able to bring the vehicle to a stop, but during the event the steering wheel became locked or extremely stiff and the... Read more

Incident date: Dec 10, 2025

Approximately 3 months ago the transmission started shifting rough and slipping going into 4th gear.It also got stuck in 4th gear when I came to a complete stop.Took it to a ford dealer,they reprogrammed the transmission,drove it home and parked it.The next morning started it up to leave and 1st gear had no power and immediately jumped to 4th.They came and picked it up,reprogrammed the transmissio... Read more

Incident date: Mar 8, 2026

My truck stopped working in November 2025. I was told I needed fuel pump and filter. I replaced those and still didn't crank. I was then told I needed a circuit box. Purchased a circuit box and had it put on. Got my truck back February 2026. March 08,2026, truck went out again. I kept my truck maintenance and don't understand what's going on with it. I was told it is a recall on electrical par... Read more

Incident date: Mar 8, 2026

This car I bought a year ago from the dealership has stalled out numerous times. It has been to the dealership multiple times to be fixed. The battery has been replaced along with the fuel pump twice. The car has been to the dealership several times. They can not seem to figure out the problem. I am not sure what to do. But this is becoming a hazard on the road.

Incident date: Mar 6, 2026

Vehicle: 2018 Ford Escape SE, 1.5L EcoBoost, 130,000 miles Problem: Coolant intrusion into cylinder 2 has caused engine misfires, rough starting, check engine light, and the engine now requires replacement. Circumstances: The failure occurred suddenly. The vehicle was properly maintained and regularly serviced. Safety concern: Coolant intrusion can lead to sudden engine stall and loss of power, cr... Read more