Consumer Safety Complaints

Incident date: Mar 10, 2026

Right side rear passenger seat belt malfunction as it won't retract and when pulling it around your body there is no resistance as it just hangs loose.

Incident date: Mar 5, 2026

The contact owns a 2022 Ford F-450 SD. The contact stated that while driving at 25 MPH and depressing the accelerator pedal, the vehicle failed to respond and shut down unexpectedly. The check engine warning light was illuminated. The vehicle was restarted and operated as intended. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the fuel syst... Read more

Incident date: Sep 18, 2025

Transmission started shuddering then it downshifted to 1st gear while driving 45. Almost blew the motor up and scared the living hell out of me. No accident thankfully. 2 days later transmission went out completely. 5300 dollar repair bill from Coburns in shreveport Louisiana.

Incident date: Mar 12, 2026

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not exp... Read more

Incident date: Mar 12, 2026

The contact owns a 2025 Ford Bronco. The contact was made aware of NHTSA Campaign Number: 26V124000 (BACK OVER PREVENTION) after contacting the manufacturer. The contact had recently purchased the vehicle and was not informed about the recall. The contact became aware afterwards that the part was not yet available. The local dealer was contacted. The manufacturer was not made aware of the issue. T... Read more

Incident date: Mar 8, 2026

The contact owns a 2015 Ford F-350. The contact stated that a certified mechanic had installed a disaster kit on the vehicle to prevent a fuel system failure. The independent mechanic later found metal shavings inside the filter going into the manifold. The independent mechanic recommended that the fuel pump be replaced. The contact was concerned that the replacement of the fuel pump with the same... Read more

Incident date: Jan 29, 2026

See attached document for complaint. On January 6th, I wrote to you expressing my concerns about Ford’s failure to address a known safety recall (Safety Recall Notice #25S82/NHTSA Recall 25V512) for my 2023 Ford F-150. To date, I have received no response to my initial inquiry which prompts me to send this second letter. In fact, I am writing this letter as I sit in my local Ford dealership for... Read more

Incident date: Mar 12, 2026

I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. ... Read more

Fire

Incident date: Mar 12, 2026

I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. ... Read more

Fire

Incident date: Mar 12, 2026

I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. ... Read more

Fire

Incident date: Jan 21, 2026

See attached document for complaint. The safety recall repair has been pending for over five months due to repeated parts unavailability at the authorized Ford dealership. Despite ongoing communication with the dealer and Ford Motor Company, no repair timeline or resolution has been provided. This prolonged delay involves a safety-related defect and creates an ongoing risk. I respectfully reques... Read more

Incident date: Apr 15, 2025

The contact owns a 2013 Ford Fusion. The contact stated that after her daughter had parked and exited the vehicle, she informed her mother that the windshield wipers had failed. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The contact had been using a spray bottle t... Read more

Incident date: Feb 5, 2026

At 70k miles cam phaser is starting to go bad and ford will not honor prior recall or TSB tn2103 and recall 21B10. Ford has issues a 40% repair coverage and does acknowledge the issue but does not think it's their fault now. Would like ford to issue a full recall on this issue.

Incident date: Mar 6, 2026

Driving home from the dealer I would hear a knock coming from the rear seat area, each time I stopped at a light or stop sign. I thought the jack was loose. When I arrived at home I went to check the jack and realized the seat back in the rear seat was not latched. When my kids ride in the rear seat they were saying weeee every time I stopped, as the seat back would move forward. I have tried on s... Read more

Incident date: Dec 12, 2025

My car was just fine, then I noticed white smoke coming from the exahust pipe. It started to smell like antifreeze. Then the next day my antifreeze level got really low fast and over heated. I put antifreeze in it, to get it to a mechanic right away. I was then told it has an internal leak and the head gasket is blown or it may need a whole new engine to fix. Estimated from $6,000 to fix for head ... Read more

Incident date: Feb 11, 2026

While driving my truck hard shifts from 3-4-5 and also at 8-9. It seems it misses shifting from 1-2-3 missing 2nd gear all together. At high speeds the transmission has slipped out of gear. I have called Ford and reported the issue as I was looking to see if this issue was recalled. Ford stated they were aware of the issue but no recalls were issued. I was forced to seek help from a transmission s... Read more

Incident date: Nov 4, 2025

See attached document for complaint.

Incident date: Nov 4, 2025

See attached document for complaint.

Incident date: Dec 20, 2024

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact recently set an appointment with a local dealer for the software update, but was informed by the dealer that the recall had been placed on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf... Read more

Incident date: Mar 12, 2026

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable, and there was no image on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repa... Read more

Incident date: Mar 1, 2020

Rear view camera display is upside down. Display was normal when the vehicle was purchased and then one day it flipped upside down and all overlay information disappeared (lines and distance indicators).

Incident date: Feb 14, 2026

Driver side door limiter welds broke loose. Ford said they had to replace the entire door and it was not covered by warranty. The dealer said that this happened to a bunch of Ford Escapes, but they did not have a recall for the Maverick yet.

Incident date: Mar 2, 2026

The contact owns a 2014 Ford Escape. The contact stated that while driving at 25 MPH, the vehicle started shaking abnormally, and there was white smoke coming from the exhaust system, the engine overheated, and the coolant level was extremely low hours after the coolant reservoir was refilled. The check engine warning light was illuminated while the vehicle was shaking. An independent mechanic det... Read more

Incident date: Feb 23, 2026

Driving and randomly truck gets confused on what gear its in, wrench light goes on and codes read transmission speed range sensor.

Incident date: Mar 12, 2026

While driving vehicle shifts from 6 gear to first gear on 6r80 transmission amd hard shifts..wheels lock upbwhen vehicle downshifts abruptly.....spoke with ford mechanic and this is a known issue with lead shield and or speed sensor.. this item need a recalled and repaired...no codes are thrown but it is a well know issue...recalls are on 10r80 transmissions lead shield but not 6 speed. Please ... Read more

Incident date: Mar 12, 2026

While driving vehicle shifts from 6 gear to first gear on 6r80 transmission amd hard shifts..wheels lock upbwhen vehicle downshifts abruptly.....spoke with ford mechanic and this is a known issue with lead shield and or speed sensor.. this item need a recalled and repaired...no codes are thrown but it is a well know issue...recalls are on 10r80 transmissions lead shield but not 6 speed. Please ... Read more

Incident date: Mar 12, 2026

While driving vehicle shifts from 6 gear to first gear on 6r80 transmission amd hard shifts..wheels lock upbwhen vehicle downshifts abruptly.....spoke with ford mechanic and this is a known issue with lead shield and or speed sensor.. this item need a recalled and repaired...no codes are thrown but it is a well know issue...recalls are on 10r80 transmissions lead shield but not 6 speed. Please ... Read more

Incident date: Feb 1, 2026

The passenger side day time running light is dimmed drastically and almost not visible anymore on the upright section. After doing research , this seems to be a very common issue and not a cheap repair. Some states day time running lights are mandatory to work to pass inspection. Ford has not acknowledged this issue and/or making profit from changing out the whole headlight assembly to fix. It se... Read more

Incident date: Mar 10, 2026

While I was driving, my instrument panel went dark, as if it were turned off. I could no longer see my odometer. Turning the car off and on did not resolve the issue. After the car was off for a half hour or so, the problem was no longer happening. Problem occurred on March 10, 2026. Only happened once so far. Will be taking to dealer for analysis.

Incident date: Mar 3, 2026

2018 eco sport , 1 L engine . Bought this car 2 years ago(April 2024) used (58xxx) miles from Corwin Honda in Fargo nd and test drove and asked about the car . Asked if safe for my family , recalls ,history ..they said no issues ,recalls or crashes . All were untrue we are just finding out . I was driving imin the dark and suddenly,no warning etc my car says low engine oil pressure . I had kids... Read more

Incident date: Mar 3, 2026

2018 eco sport , 1 L engine . Bought this car 2 years ago(April 2024) used (58xxx) miles from Corwin Honda in Fargo nd and test drove and asked about the car . Asked if safe for my family , recalls ,history ..they said no issues ,recalls or crashes . All were untrue we are just finding out . I was driving imin the dark and suddenly,no warning etc my car says low engine oil pressure . I had kids... Read more

Incident date: Mar 3, 2026

2018 eco sport , 1 L engine . Bought this car 2 years ago(April 2024) used (58xxx) miles from Corwin Honda in Fargo nd and test drove and asked about the car . Asked if safe for my family , recalls ,history ..they said no issues ,recalls or crashes . All were untrue we are just finding out . I was driving imin the dark and suddenly,no warning etc my car says low engine oil pressure . I had kids... Read more

Incident date: Mar 26, 2024

Airbags: passenger rear and front side airbags did not deploy after being struck on the passenger side by another vehicle. Seatbelts: were ineffective Vehicle was sold due to system failures and equipment issues. Safety: Head and body trauma due to non deployment. Inspection: Unknown No system messages before collision

Crash 3 injured

Incident date: Mar 26, 2024

Airbags: passenger rear and front side airbags did not deploy after being struck on the passenger side by another vehicle. Seatbelts: were ineffective Vehicle was sold due to system failures and equipment issues. Safety: Head and body trauma due to non deployment. Inspection: Unknown No system messages before collision

Crash 3 injured

Incident date: Mar 5, 2026

When driving to our local store I noticed my down shift to be rough, so I turned into the back roads, I heard lots of noise coming from the back of the vehicle and then I heard a loud pop and it was my rear axe differential bolt that snapped causing me to lose power.

Incident date: Feb 22, 2026

Vehicle fails to start intermittently. After having this happen on several occasions and waiting for 1-2 hours it would start. However, the last time, while traveling it would not start after taking brief stop. Had to leave the vehicle overnight and return the next day to haul it back home 300 hundred miles. That was Feb. 23, 2026 and still will not start. Vehicle has 70,000 miles.

Incident date: Mar 5, 2026

2017 Ford Escape Titanium 2.0 Eco boost, 86,000 miles coolant in engine block [Intrusion] = blown motor. = Me who still owes $9.300 on a loan= me angry, not knowing how to fix. Shame on Ford for not building Ford motors to last over 150,000 miles or the duration of a 5-7 year loan. I had ignition coils and plugs replaced twice over $600,00 cost each time. Then an engine block test confirmed I nee... Read more

Incident date: Mar 7, 2026

Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, and was unable to be stopped by use of the security controls (lock/unlock, alarm key button). Horn "w... Read more

Incident date: Mar 7, 2026

Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, and was unable to be stopped by use of the security controls (lock/unlock, alarm key button). Horn "w... Read more

Incident date: Mar 7, 2026

Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, and was unable to be stopped by use of the security controls (lock/unlock, alarm key button). Horn "w... Read more

Incident date: Dec 31, 1969

EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. REAER TOE LINK REAR TIRES TILTED INWARD due to potential fractures from corrosion or broken welds on TOE LINK.

Incident date: Dec 31, 1969

EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. REAER TOE LINK REAR TIRES TILTED INWARD due to potential fractures from corrosion or broken welds on TOE LINK.

Incident date: Dec 31, 1969

EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. REAER TOE LINK REAR TIRES TILTED INWARD due to potential fractures from corrosion or broken welds on TOE LINK.

Incident date: Jan 26, 2026

SUMMARY OF FACTS FOR LEGAL CONSULTATION Bad Faith Redhibition Claim — Louisiana Civil Code Art. 2545 Prepared for Attorney Consultation 1. Vehicle & Transaction Information Vehicle2020 Ford Explorer ST — AWDPurchase DateMarch 2025Purchase Structure$17,000 trade-in applied + $17,000 remaining loan balanceAdditional Warranty$2,500 paid warranty purchased through dealership at time of saleSellin... Read more

Incident date: Jan 26, 2026

SUMMARY OF FACTS FOR LEGAL CONSULTATION Bad Faith Redhibition Claim — Louisiana Civil Code Art. 2545 Prepared for Attorney Consultation 1. Vehicle & Transaction Information Vehicle2020 Ford Explorer ST — AWDPurchase DateMarch 2025Purchase Structure$17,000 trade-in applied + $17,000 remaining loan balanceAdditional Warranty$2,500 paid warranty purchased through dealership at time of saleSellin... Read more

Incident date: Jan 26, 2026

SUMMARY OF FACTS FOR LEGAL CONSULTATION Bad Faith Redhibition Claim — Louisiana Civil Code Art. 2545 Prepared for Attorney Consultation 1. Vehicle & Transaction Information Vehicle2020 Ford Explorer ST — AWDPurchase DateMarch 2025Purchase Structure$17,000 trade-in applied + $17,000 remaining loan balanceAdditional Warranty$2,500 paid warranty purchased through dealership at time of saleSellin... Read more

Incident date: Mar 1, 2026

2017 Ford fusion with the 1.5 L eco-boost engine with a coolant intrusion. Coolant links into the cylinders due to a flaw engine block design.

Incident date: Oct 28, 2025

October 2025 check engine light came on, took to mechanic showed misfire in cylinder two and three. Replaced all plugs and coil packs, engine light went off. Engine light came back, hard start on November 26,2025 showed misfire in cylinder 2 and 3. Replaced those coil packs again, engine light off. February 2, 2026 engine light back on, hard start with vibration. Took vehicle to Mtn View Ford in C... Read more

Incident date: Mar 5, 2025

Hard shifting

Incident date: Dec 20, 2024

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact h... Read more