Consumer Safety Complaints

Incident date: Mar 13, 2026

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part for the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufactu... Read more

Incident date: Aug 13, 2025

The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a distorted image and squiggly lines. The vehicle was taken to a dealer to be diagnosed. The vehicle was diagnosed with rear-view camera failure. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the recall repair was una... Read more

Incident date: Feb 27, 2026

The vehicle is experiencing "unintended left turn signal activation". When a right hand turn signal is activated, and the steering wheel is corrected after completing the turn, the left turn signal activates spontaneously. This miscommunicates intent to other drivers, causes dangerous assumptions on the road and increases collision risk. Ford has acknowledged this is a known issue and a "great saf... Read more

Incident date: Feb 27, 2026

The vehicle is experiencing "unintended left turn signal activation". When a right hand turn signal is activated, and the steering wheel is corrected after completing the turn, the left turn signal activates spontaneously. This miscommunicates intent to other drivers, causes dangerous assumptions on the road and increases collision risk. Ford has acknowledged this is a known issue and a "great saf... Read more

Incident date: Mar 13, 2026

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly and intermittently failed to display. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was conta... Read more

Incident date: Dec 27, 2023

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the driver's and the passenger's side A-pillar trims were loose. The local dealer was not contacted. The contact stated that the manufacturer had exce... Read more

Incident date: Aug 13, 2025

Both the driver side and passenger side exterior a-pillar applique molding came while driving down the highway and almost caused an accident. This has happened twice because FORD says they can't fix it because they don't have the parts. Anyone can get the parts online that are after market but that does not fix the issue. I did buy the after market ones and those came off on the interstate and al... Read more

Incident date: Aug 13, 2025

Both the driver side and passenger side exterior a-pillar applique molding came while driving down the highway and almost caused an accident. This has happened twice because FORD says they can't fix it because they don't have the parts. Anyone can get the parts online that are after market but that does not fix the issue. I did buy the after market ones and those came off on the interstate and al... Read more

Incident date: Mar 13, 2026

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available, and that there were several other vehicles on the recall repair waiting list. The contact stated that the manufacturer... Read more

Incident date: Sep 15, 2025

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while driving with the RPM at 2,000 RPM, the vehicle sputtered and skipped, with the check engine and power train warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed, and determined that the fuel injectors... Read more

Incident date: Sep 15, 2025

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while driving with the RPM at 2,000 RPM, the vehicle sputtered and skipped, with the check engine and power train warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed, and determined that the fuel injectors... Read more

Incident date: Sep 15, 2025

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while driving with the RPM at 2,000 RPM, the vehicle sputtered and skipped, with the check engine and power train warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed, and determined that the fuel injectors... Read more

Incident date: Feb 2, 2026

My 2015 Ford Edge suddenly turned into a nightmare on what started as a normal drive. I noticed the temperature gauge climbing quickly, the engine started overheating, and then the check engine light came on. Almost at the same time, the engine began feeling like it was slipping—power dropped off, it hesitated and ran rough under acceleration, almost as if the transmission were slipping, but it ... Read more

Incident date: Mar 9, 2026

The contact owns a 2022 Ford Escape. The contact stated that while entering an onramp at 40 MPH, the vehicle in front of her vehicle came to an abrupt stop, and the contact crashed into the vehicle. The contact stated that only the front driver side knee air bags deployed upon impact. The contact was taken to the hospital by ambulance and was treated for pain in her chest as well as an injury to h... Read more

Crash 1 injured

Incident date: Mar 11, 2026

My transmission has failed at 131,000 miles on my vehicle. It roughly shifts into reverse and harshly shifts while in drive and the vehicle is in motion. My truck shakes while the transmission searches for gears and shifts slowly requiring extra power to move in normal operating conditions.

Incident date: Mar 13, 2026

Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the head rest is between my shoulders. Why is there no exemption for giants and airbags and seatbelts? By having these "safety features" in my vehicle, my life is put in more danger t... Read more

Incident date: Mar 13, 2026

Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the head rest is between my shoulders. Why is there no exemption for giants and airbags and seatbelts? By having these "safety features" in my vehicle, my life is put in more danger t... Read more

Incident date: Mar 13, 2026

Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the head rest is between my shoulders. Why is there no exemption for giants and airbags and seatbelts? By having these "safety features" in my vehicle, my life is put in more danger t... Read more

Incident date: Mar 9, 2026

Dealer diagnosed coolant intrusion into cylinder 2, confirmed through a pressure test and borescope inspection. The dealer referenced TSB 19-2346.

Incident date: Oct 17, 2025

Breaks went out on car.started out only when I hit a bump I’d loose them… turn car off and pump them back… now they are just gone! Replaced pads rotors calipers, now changing master cylinder.. from what I’ve read that won’t help but have to try! They should really put a recall out for this!

Incident date: Jan 2, 2026

I am an owner of a 2013 F150 with a 5.0 liter V8 engine my transmission speed sensor malfunction causing my truck to abruptly lose power as I was doing 85mph down the turnpike as to where I had to coast to the shoulder of the road and my dash cluster I had no readings of digital components and I had a wrench symbol on my dash board as I was confused of what just happened I killed the engine and re... Read more

Incident date: Mar 1, 2026

After multiple attempts to fold the third-row power seat in my 2022 Ford Explorer, the seat mechanism failed completely. The seat will no longer lock securely in either the upright or folded position. The seat frame appears to have failed and the seat constantly springs back and will not stay in place. The seat was being operated normally using the factory power folding function when the failure ... Read more

Incident date: Mar 2, 2026

Rear back up camera shows up distorted, upside down and sometimes not at all.

Incident date: Mar 5, 2026

Vehicle was brought to an authorized Ford dealership for coolant leak. The dealer confirmed a coolant leak originating from the internal water pump. The water pump on this engine is chain-driven and located inside the engine behind the timing cover, requiring approximately 12 hours of labor to access and replace. This is a known design defect affecting millions of Ford vehicles with the 3.5L Cyclo... Read more

Incident date: Mar 5, 2026

Vehicle was brought to an authorized Ford dealership for coolant leak. The dealer confirmed a coolant leak originating from the internal water pump. The water pump on this engine is chain-driven and located inside the engine behind the timing cover, requiring approximately 12 hours of labor to access and replace. This is a known design defect affecting millions of Ford vehicles with the 3.5L Cyclo... Read more

Incident date: Feb 28, 2026

Horn stopped working. Airbag indicator will not reset. Took to local dealership but their service department doesn’t seem to find an active recall for this, even though I can see them listed, just not for my particular VIN number

Incident date: Feb 28, 2026

Horn stopped working. Airbag indicator will not reset. Took to local dealership but their service department doesn’t seem to find an active recall for this, even though I can see them listed, just not for my particular VIN number

Incident date: Jun 20, 2025

Three incidents happened with this vehicle. When I put the car on reverse and reversed and stopped, the gear was then put on drive and before the accelerator was stepped on the vehicle propelled itself at a very high speed and I had to emergently step on the brakes before it hit anything. The the front collision warning did not come on and the vehicle did not brake on its own. The same thing happe... Read more

Crash

Incident date: Jun 20, 2025

Three incidents happened with this vehicle. When I put the car on reverse and reversed and stopped, the gear was then put on drive and before the accelerator was stepped on the vehicle propelled itself at a very high speed and I had to emergently step on the brakes before it hit anything. The the front collision warning did not come on and the vehicle did not brake on its own. The same thing happe... Read more

Crash

Incident date: Jun 20, 2025

Three incidents happened with this vehicle. When I put the car on reverse and reversed and stopped, the gear was then put on drive and before the accelerator was stepped on the vehicle propelled itself at a very high speed and I had to emergently step on the brakes before it hit anything. The the front collision warning did not come on and the vehicle did not brake on its own. The same thing happe... Read more

Crash

Incident date: Mar 4, 2026

The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard u... Read more

Incident date: Mar 4, 2026

The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard u... Read more

Incident date: Mar 4, 2026

The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard u... Read more

Incident date: Nov 4, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact h... Read more

Incident date: Aug 12, 2025

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that prior to receiving the recall notification, the camera had been intermittently showing a blank image, or the display screen was blue, or the image was frozen. The contact stated that the camera was no longer operational. The contact had not cont... Read more

Incident date: Feb 3, 2025

Sunroof Shade hangs down and blocks vision. The retractable shade does not roll up onto rod in the roof. Shade slides back and hangs down blocking all vision for driver to look in review mirror. Dealer will not cover any expense for repair under any warranty or extended warranty. I have taken it for service quotes to two different Ford Dealerships. No prior warnings. The retractable shade just ... Read more

Incident date: Aug 4, 2025

The contact owns a 2016 Ford Explorer. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); approximately 2 years ago. The contact stated that the A-pillar trims on the driver's and passenger’s side were loose. The contact used caulk to temporarily hold the trims in place. The contact called a local dealer and the manufacturer several times and was informed that... Read more

Incident date: Mar 5, 2026

Wipers failed to operate normally while driving. Wiper started moving very slow then stopped moving even with wet windshield. Upon research the problem was a seized passenger side pivot in the wiper linkage that required replacement of the Wiper Linkage assembly. No warning or noticeable problems until this occurred and vehicle was difficult to operate in rainy conditions.

Incident date: Dec 2, 2025

My 2016 Ford Fusion SE had a prior safety recall repair in 2020 involving replacement of the steering wheel retaining/attachment bolt with a longer bolt. The bolt now appears to be loosening again. This seems like a recurrence or failure of the prior recall remedy. The dealer told me I had to pay out of pocket and ford corporate said the repair only had a 12-month warranty, but this is a steering ... Read more

Incident date: Feb 4, 2026

See attached document for complaint. In November 2024 I received a letter regarding a transmission recall related to my truck. This came almost 1 year after I had to have my transmission replaced for the reason stated in the recall letter. I have now reached out twice to the Ford Motor Company to try to receive reimbursement for the out-of-pocket expense I incurred to replace the transmission wit... Read more

Incident date: Feb 10, 2026

B-pillar panels (both driver side and passenger, driver side has keyless entry). Panel could be come completely detached if not properly secured and cause a driving hazard in the roadway. No, the dealership stated I would have to pay out pocket to repair (estimate of $1900). Yes, it was inspected while at the dealership for a separate recall. No, the adhesive or clips that keep the panels on the d... Read more

Incident date: Mar 12, 2026

The contact owns a 2014 Ford F-150. The contact stated that on several occasions, while refueling the vehicle, the fuel gauge fluctuated quickly. There was no warning light illuminated. The contact stated that the vehicle needed to be refueled frequently because the failure persisted. The vehicle was taken to an independent mechanic, where the contact was informed that fuel was leaking from the ve... Read more

Incident date: Mar 12, 2026

The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION); however, the parts to do the recall repair were not yet available. The contact stated that while driving 40 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that the recall repairs were ... Read more

Incident date: Mar 12, 2026

The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION); however, the parts to do the recall repair were not yet available. The contact stated that while driving 40 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that the recall repairs were ... Read more

Incident date: Mar 15, 2023

The contact owns a 2018 Ford F-150. The contact stated that while towing a camper at an undisclosed speed, the vehicle occasionally hesitated to upshift in gear while the accelerator pedal was depressed. The check engine warning light was illuminated. The contact stated that while driving at high speeds with cruise control, the vehicle shuddered abnormally. The contact pulled over to the shoulder ... Read more

Incident date: Mar 15, 2023

The contact owns a 2018 Ford F-150. The contact stated that while towing a camper at an undisclosed speed, the vehicle occasionally hesitated to upshift in gear while the accelerator pedal was depressed. The check engine warning light was illuminated. The contact stated that while driving at high speeds with cruise control, the vehicle shuddered abnormally. The contact pulled over to the shoulder ... Read more

Incident date: Jun 20, 2025

Torque converter failed. Started with slipping feeling in the rear end. Then got worse and worse before it was a constant slippage. Local dealer and repair shop both diagnosed as a torque converter and both strongly recommend replacing the torque converter and the transmission. Around $10,000

Incident date: Jan 23, 2026

1. Passenger airbag fails to activate randomly. Passenger airbag light shows "off" with a passenger in the seat. Sometimes it works but often stays off for a whole day. 2. Transmission shifts gears by itself. Drive to neutral, Reverse to park. A software update changed the behavior but did not eliminate the fault. Now goes from Drive to Park. One time the vehicle shut off by itself after shiftin... Read more

Incident date: Jan 23, 2026

1. Passenger airbag fails to activate randomly. Passenger airbag light shows "off" with a passenger in the seat. Sometimes it works but often stays off for a whole day. 2. Transmission shifts gears by itself. Drive to neutral, Reverse to park. A software update changed the behavior but did not eliminate the fault. Now goes from Drive to Park. One time the vehicle shut off by itself after shiftin... Read more

Incident date: Aug 1, 2025

APIM module has failed. very common on these models and should be recalled!