Consumer Safety Complaints

Incident date: Mar 14, 2026

My backup camera is inverted (mirrored), causing safety concerns.( left is right). I am waiting for the 26C11/NHTSA 26V-123 software patch.

Incident date: Feb 1, 2026

coolant intrusion. apparently this is a very well documented and known issue

Incident date: Feb 20, 2026

-The hub bolt in the rear axle broke. Truck had to be towed to dealership. Problem was confirmed by dealership. There was no warning lamp and only found out due to flat tire. -In 12/2022, power train failure left vehicle "dead" in the middle of the highway with family of four stranded 400 miles away from home.

Incident date: Mar 10, 2026

I am aware this year f150 had issues with steering recall. My model did not come up as recall. However, I twice have had steering issues. On 04/26/24 I had the steering assembly repaired, car went into limp mode while driving. It cost $1,505.45 for the parts and it had to be reprogrammed at dealership $225.00. Total was $2,359.14. Now this week 03/10/2026 the steering is hanging up again and it... Read more

Incident date: Mar 13, 2026

My wife reported a strong smell fuel in the passenger compartment of my 2018 F350 6.7L Diesel vehicle while returning home from work. Upon inspection under the hood when power was turned on I discovered a strong stream of fuel from the filter cap.

Incident date: Mar 14, 2026

I was driving and the vehicle stopped like it was in neutral. I started rolling backwards into a vehicle. He honked and I slammed on breaks. I put flashers on. Waited a bit. Turned off and on and it started. I drove home and called service dept

Incident date: Mar 14, 2026

I was driving and the vehicle stopped like it was in neutral. I started rolling backwards into a vehicle. He honked and I slammed on breaks. I put flashers on. Waited a bit. Turned off and on and it started. I drove home and called service dept

Incident date: Mar 14, 2026

I was driving and the vehicle stopped like it was in neutral. I started rolling backwards into a vehicle. He honked and I slammed on breaks. I put flashers on. Waited a bit. Turned off and on and it started. I drove home and called service dept

Incident date: Mar 14, 2026

I received a safety recall notice in September 2025 regarding my vehicle's rear flexible brake hose possibly having a leak. At that time the notice stated parts were not available but the Ford Company was working to provide parts for the repair and would notify me by mail to schedule an appointment to complete the repairs. I have called on several occasions, to several Ford dealerships, since Se... Read more

Incident date: Mar 10, 2026

Coolant intrusion to cylinder #3 deeming the engine bad needing to be replaced.

Incident date: Mar 14, 2026

The car was up on ramps, to replace a sensor, in park and slipped out of gear rolling backwards with force. Someone could have been under or behind the vehicle. Other vehicles could have been behind, property could have been damaged. The cars door caught the building and pulled it all the way back against the front fender.

Crash

Incident date: Mar 14, 2026

The car was up on ramps, to replace a sensor, in park and slipped out of gear rolling backwards with force. Someone could have been under or behind the vehicle. Other vehicles could have been behind, property could have been damaged. The cars door caught the building and pulled it all the way back against the front fender.

Crash

Incident date: Mar 8, 2023

Since owning the vehicle, I have experienced a range of serious transmission issues. These include harsh or delayed gear shifts, inconsistent downshifts, and transmission slipping. The vehicle also frequently jerks or lurches during gear changes. Of particular concern is the vehicle’s behavior during downshifting. At times, the transmission downshifts abruptly and causes the vehicle to lunge for... Read more

Incident date: Mar 14, 2026

Truck shifts from 1st to 3rd, hard shifting in 4th through 10th gears.

Incident date: Mar 14, 2026

Bolt in the hood latch fell out and nearly causing the hood to open on the interstate.

Incident date: Feb 12, 2026

I have owned this car for a year have taken it to multiple mechanics to get the overheating issue fixed. Well the most recent time my car had overheated my whole car had smelt like it was on fire. I've had to fix this issue 5 times in the last year and mechanics are not cheap

Incident date: Mar 8, 2026

Coolant Intrusion caused my engine to be blown.

Incident date: Mar 4, 2026

Vehicle has open unrepaired safety recall 25S82 / NHTSA 25V512 for rear axle hub bolt failure. Contacted [XXX] Ford in Fort Myers FL on two separate occasions. Both times told parts are unavailable and I would be placed on a callback list. No callback has been received. Recall remains unrepaired. VIN [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(... Read more

Incident date: Jan 13, 2026

Thumb was deeply cut using gear shift selector knob due to peeling chrome on the knob.

1 injured

Incident date: May 23, 2025

The driver side B pillar applique is loose and I fear it may become completely dislogdged or blow off during high speed highway travel and cause some sort of accident. This recall has been open since May of 2025 and Ford Motor Company still has no remedy or fix for it yet. In addition -and not included in this recall- the driver side A piller applique on the windshield has also come loose and ma... Read more

Incident date: Mar 2, 2026

The rear speed sensor on my 2021 Ford Escape Hybrid is fused to the differential due to corrosion. The failure disables safety systems (ABS/Traction Control), and the design requires a $800+ partial teardown of the drivetrain to fix a basic sensor. This is a design defect that prevents safety-critical repairs.

Incident date: Oct 13, 2025

The current b-pillar trim issue that Ford hasn't remedied. In October 2025 my b-pillar broke off my car while driving, shatteringagainst the car behindme. When it did that the wiring immediately caused my liftgate to think it was open and I have not been able to access that back of my suv since then. In order to do so a piece in the door had to be removed and I have to crawl thru the vehicle to ma... Read more

Incident date: Oct 13, 2025

The current b-pillar trim issue that Ford hasn't remedied. In October 2025 my b-pillar broke off my car while driving, shatteringagainst the car behindme. When it did that the wiring immediately caused my liftgate to think it was open and I have not been able to access that back of my suv since then. In order to do so a piece in the door had to be removed and I have to crawl thru the vehicle to ma... Read more

Incident date: Feb 16, 2026

The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Stop Safely Now'" was displayed on the screen. The contact was able to pull to the side of the road. However, no cause for the failure was found. The vehicle was not repaired. The contact stated t... Read more

Incident date: Feb 24, 2026

My 2020 Ford Edge Titanium AWD, with approximately 64,000 miles, recently began exhibiting a brief vibration or shudder when accelerating at low speeds, below 40 mph. The vibration lasts approximately one to two seconds and occurs around the time the vehicle shifts gears under acceleration. The vehicle does not exhibit the vibration while maintaining a constant speed. Prior to this issue appearing... Read more

Incident date: Mar 13, 2026

The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked and occupied, the windshield wipers activated independently. Neither an independent mechanic nor the dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,8... Read more

Incident date: Jul 16, 2024

The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioner failed. The air conditioner continued to turn off and on unexpectedly. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer for repair under the origi... Read more

Incident date: Jul 16, 2024

The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioner failed. The air conditioner continued to turn off and on unexpectedly. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer for repair under the origi... Read more

Incident date: Mar 12, 2026

While I the vehicle was on, the seat belt malfunctioned. The issue appears to be the same one described in the recall. During the incident, the belt tightened / locked unexpectedly and caused significant pressure to my chest. Since then I’ve been experiencing chest pain. The air bag light in the car is now on.

1 injured

Incident date: Mar 3, 2025

open recall for paint peeling on the gas tank, could cause a fire. No Ford dealers in my area can take care of the problem.: I am writing to file a formal complaint regarding a Ford dealership’s failure to properly support and address a safety recall on my vehicle. As you know, safety recalls are issued to protect consumers and ensure that potentially dangerous vehicle defects are corrected prom... Read more

Incident date: Mar 1, 2026

The contact had performed service on the 2011 Ford Escape. The contact stated that the owner had experienced unintended loss of power steering functionality, making the steering wheel difficult to turn in either direction. The failure was intermittent. During the failure, the check engine warning light illuminated. Additionally, while the vehicle was idling, the steering wheel was turning from rig... Read more

Incident date: Feb 17, 2026

I was driving the vehicle and the brakes failed. The Ford dealership said that the parts were unavailable for the repair. I took to my local repair shop. There was a brake system leak and it needed an emergency repair. Ford is refusing to reimburse the repair even though their website and dealer say the part is unavailable from them.

Incident date: Mar 13, 2026

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was p... Read more

Incident date: Jan 20, 2025

I am reporting a persistent safety issue involving exhaust fumes entering the passenger cabin of my 2018 Ford F-150. The vehicle was purchased January 20, 2025 and has since experienced repeated mechanical failures and extended repair attempts. Despite extensive work completed under warranty - including a transmission rebuild, full engine replacement, alternator/battery/starter replacement, rear m... Read more

Incident date: Mar 9, 2026

The contact owns a 2023 Ford F-150. The contact stated that while driving at 60 MPH, there was an exploding sound coming from the vehicle. The contact became aware that the front glass panel in the panoramic sunroof had shattered without impact. The contact pulled over and discovered that shattered glass was all over the sunroof liner. The vehicle was initially driven back to the residence, and th... Read more

Incident date: Feb 16, 2026

My 2015 Ford Transit 350 equipped with the 3.2L diesel engine experienced a failure of the high-pressure fuel injection pump at approximately 72,000 miles. The pump generated metallic debris which contaminated the entire fuel system. The vehicle began experiencing drivability problems including loss of power and intermittent stalling. The vehicle was diagnosed by a Ford dealership, where metal co... Read more

Incident date: Mar 7, 2026

Leading coolant due to coolant infusion in the block of engine.

Incident date: Mar 3, 2026

Recall 23s64 was completed and immediately was smelling and losing oil. Took back to dealer twice and second time they said it was fixed. A few thousand miles later I had sudden turbo failure. Lost all power and a huge amount of smoke making it impossible for me and other highway drivers to see. The turbo failed

Incident date: Oct 15, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera displayed an upside-down image. No warning light was illuminated. The local dealer was contacted. The contact stated that the man... Read more

Incident date: Feb 9, 2026

The contact owns a 2020 Ford Explorer. While driving at an undisclosed speed, the vehicle jerked abnormally. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that unknown parts had failed, the battery was low, and an unknown part on the transmission had failed. The vehicle remained at the dealer unrepaired. The failure persisted, and th... Read more

Incident date: Feb 9, 2026

The contact owns a 2020 Ford Explorer. While driving at an undisclosed speed, the vehicle jerked abnormally. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that unknown parts had failed, the battery was low, and an unknown part on the transmission had failed. The vehicle remained at the dealer unrepaired. The failure persisted, and th... Read more

Incident date: Jan 9, 2026

I own a 2017 Ford F‑150 equipped with the 3.5L EcoBoost engine. The vehicle currently has approximately 70,500 miles. The dealer diagnosed a ticking/rattling noise coming from the top left side of the engine near the timing cover. Using a stethoscope, the technician determined the noise was related to the timing system. The dealer recommended replacing the cam phasers, timing chain guides, and ... Read more

Incident date: Aug 3, 2025

The engine oil light came on during late September or early October of 2024 while on the highway. There was a severe loss of power. I was able to get the car back to my residence and changed the oil filter and oil. The error persisted, I then changed the oil pressure switch to see if that was the issue, but it did not resolve. In approximately December of 2024, a friend who is a mechanic and has t... Read more

Incident date: Feb 27, 2026

My 2022 Ford Maverick (EcoBoost AWD) experienced a sudden transmission failure at approximately 73,000 miles. The dealership diagnosed the issue as coolant contamination entering the transmission due to a failed heat exchanger/transmission cooler. The dealer stated that engine coolant mixed with the transmission fluid, which destroyed the transmission and required replacement of the transmission,... Read more

Incident date: Mar 13, 2026

The contact owns a 2020 Ford Escape. The contact received a recall notification, NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part for the recall repair was unavailable. The contact stated that after eight months, parts were still unavailable for the recall repair. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer w... Read more

Incident date: Mar 13, 2026

I took my car into the dealership they had my car for over a month now they sent that I got to pay for a recall of the steering wheel or wait

Incident date: Mar 8, 2026

2016 F150 5.0L 6 speed transmission. Lead Frame failure, Output Shaft Speed Sensor failure/lost communication with PCM. Truck had poor shifting, poor driving, eventually locked in 5th gear and went into limp mode. Only downshifted into 3rd When slowing to a stop. Continued limp mode. Dealer replaced lead frame after diagnosis of the failures.

Incident date: Dec 17, 2025

Transmission had hard downshifts, whining, would.not change gears intermittently and would clunk when going into reverse or drive. Upon inspection at the dealership, the fluid was burnt and there were chunks of gears in the transmission pan.

Incident date: Feb 25, 2026

2020 Ford Explorer with the 10r80 transmission went bad. Shuttering between 2/3 gear, neutraled out of gear. Shop wants $5,800 for a remanufactured transmission.

Incident date: Mar 13, 2026

Was running the rear defrost and the passenger side of the rear window made a loud popping noise and shattered on the inside. Window stayed in one piece but cracked everywhere.