Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 384,293 complaints for FORD
Incident date: Mar 2, 2026
While driving, car displayed a check electrical vehicle system warning light. The 12 volt battery completely died and could not maintain charge resulting in slower and then complete loss of propulsion. Towed to dealer and the following Monday determined it was an ICCU failure. Part is back ordered but verbally told on 2/24/2026 that part would be delivered in two weeks. We'll see!!! If ... Read more
Incident date: Mar 2, 2026
While driving, car displayed a check electrical vehicle system warning light. The 12 volt battery completely died and could not maintain charge resulting in slower and then complete loss of propulsion. Towed to dealer and the following Monday determined it was an ICCU failure. Part is back ordered but verbally told on 2/24/2026 that part would be delivered in two weeks. We'll see!!! If ... Read more
Incident date: Mar 2, 2026
My GM Silverado 2022 with 68k miles was recalled at 60k miles for the P0016 failure code involving the internal components of the L87 6.2L engine. The truck was promptly scheduled for testing and taken into the authorized dealer. The truck passed inspection. A very short time later (approx 8k miles or less) the 6.2L engine had a CRITICAL ENGINE FAILURE WHILE DRIVING DOWN THE HIGHWAY, the truck los... Read more
Incident date: Jan 4, 2026
I have had to put a new engine in my 2019 ford ecosport 3 times due to the open recall on the vehicle. It is currently at the ford dealership due to coolant leaking into the head gasket. The problems with the vehicle have been confirmed by the dealers. And no there were ZERO warnings or signs before the vehicle completely failed on us on the highway the first time. Then the same issue happened yet... Read more
Incident date: Jul 8, 2025
I have had to put a new engine in my 2019 ford ecosport 3 times due to the open recall on the vehicle. It is currently at the ford dealership due to coolant leaking into the head gasket. The problems with the vehicle have been confirmed by the dealers. And no there were ZERO warnings or signs before the vehicle completely failed on us on the highway the first time. Then the same issue happened yet... Read more
Incident date: Nov 26, 2024
I have a recall, I need to know where I have to fix that
Incident date: Mar 3, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed downhill, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that oil had accumulated on the engine bearings; however, the failure was unrelated to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); which was asso... Read more
Incident date: Mar 3, 2026
Hi, I would like to report an issue with my vehicle. The transmmision has been experiencing problems, and the dashboard radio display has been flickering intermittently.
Incident date: Mar 3, 2026
Hi, I would like to report an issue with my vehicle. The transmmision has been experiencing problems, and the dashboard radio display has been flickering intermittently.
Incident date: Feb 28, 2026
The auto high beam is widely known to be so bad it behaves the opposite of how it should. It frequently blinds other drivers when it should not turn high beams on, often blinding them in the last few seconds before passing, causing a dangerous situation, not to mention the possibility of drivers thinking it was done on purpose maliciously. This has led to near road rage experiences. The high beams... Read more
Incident date: Feb 28, 2026
The auto high beam is widely known to be so bad it behaves the opposite of how it should. It frequently blinds other drivers when it should not turn high beams on, often blinding them in the last few seconds before passing, causing a dangerous situation, not to mention the possibility of drivers thinking it was done on purpose maliciously. This has led to near road rage experiences. The high beams... Read more
Incident date: Feb 25, 2026
Driving up a small hill when you hear this knocking noise.The car got to the top of the hill and shuts off no engine no turn over spent 198 to get it towed then comes to find out that it is because the car had no oil from what the mechanic told me. The car had oil but apparently only this model has issues with not having oil and you have to do an oil change every 4 months rather than 10,000 miles ... Read more
FORD
BRONCO SPORT
(2023) - FUEL/PROPULSION SYSTEM
Mar 4, 2026
Incident date: Feb 26, 2026
Check engine light is coming on, indicating reduced engine power. Took vehicle to GMC dealer and they advised that the repair shop was getting assistance from the GMC Tech line to update a module to correct the issues. I was informed today that the high pressure fuel pump will have to be replaced, along with a hose or pipe to correct the issue. The vehicle has 57k miles on it. Upon researching ... Read more
FORD
BRONCO SPORT
(2023) - FUEL SYSTEM, GASOLINE
Mar 4, 2026
Incident date: Mar 4, 2026
The contact owns a 2023 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contac... Read more
FORD
BRONCO SPORT
(2023) - AIR BAGS
Mar 4, 2026
Incident date: Mar 4, 2026
The airbag system failed to deploy during a side-impact collision. The vehicle is a 2013 Chevrolet Camaro LS. The vehicle was declared totaled after the accident and may be available for inspection through the insurance company if requested. Description of the Incident and Safety Risk: While driving down the street and coming around a curve, another vehicle experienced a tire blowout and lost con... Read more
Crash
1 injured
FORD
BRONCO SPORT
(2023) - ENGINE AND ENGINE COOLING
Mar 4, 2026
Incident date: Mar 4, 2026
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at 45 MPH, the vehicle stopped unintendedly. The message “Low Oil Pressure - Shutoff Engine” was displayed. The contact stated that the vehicle was towed to an independent mechanic, where it was determined that the failure was due to rod bearing failure. The local dealer was contacted and confirmed that there was no... Read more
Incident date: Oct 15, 2024
On 3/3/2026, I brought me JEEP 4XE to the Jeep dealership in Paris, Kentucky to have the 68C recall performed. The Jeep dealership used version #7 of the 68C recall instructions to updated all software modules and then to perform a 7 mile test run to engage the electric engine and to stress the vehicle per the instructions documented in the recall instructions. Document is identified as: * High V... Read more
Incident date: Oct 15, 2025
The security system, alarm system and lock were all tampered with.
Incident date: Oct 15, 2025
Electronic throttle body failure. No power engine stopped while operating. Dealership replaced Electronic throttle body and tested electronic . Could have caused crash . Nissan declining recall reimbursement expense and tow . Have extended coverage still declined
Incident date: Oct 15, 2025
The onstar module goes bad I have a 2022 with 60,000miles and they won't replace it and want to charge me $1,000 on a $80,000 truck. I'm not the only one I've seen multiple people with GM vehicles with the same exact issue. The people with super cruise (car drives itself) it will cause it to stop working. Not even the clock will work because onstar controls updating it I can't even connect to WiFi... Read more
Incident date: Jan 19, 2024
While driving approximately 70 mph on I-10 in Louisiana late at night, my 2020 Hyundai Kona EV displayed a “Check EV System” warning while I was on the highway. There were no safe areas or emergency shoulders available to pull over, so I continued driving toward the nearest exit. Approximately 15 minutes after the warning appeared, as I attempted to exit the highway, the vehicle suddenly lost... Read more
Incident date: Mar 4, 2026
What happened? While driving my 2025 Honda Odyssey, the engine failed to restart during an Auto Idle Stop event at a 4-way stop/intersection. When releasing the brake to take my right-of-way, the engine stalled completely. The vehicle became immobilized, the power steering went heavy/stiff, and the brake pedal became difficult to depress. I had to manually cycle the ignition by shifting to "Park" ... Read more
Incident date: Mar 4, 2019
What happened? While driving my 2025 Honda Odyssey, the engine failed to restart during an Auto Idle Stop event at a 4-way stop/intersection. When releasing the brake to take my right-of-way, the engine stalled completely. The vehicle became immobilized, the power steering went heavy/stiff, and the brake pedal became difficult to depress. I had to manually cycle the ignition by shifting to "Park" ... Read more
Incident date: Feb 4, 2025
The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted. No warning lights were illuminated. The vehicle was taken to a dealer; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,... Read more
Incident date: Oct 20, 2025
Electronic Cabin Heater- EV/ Hybrid component that acts as a heating element when driving in electric mode. Common issue since the Chrysler Pacifica eHybrid plug in vehicle was manufactured. Safety: Extreme temperatures we’ve experienced would prevent heat from dispersing in the engine cabin and potential damage to engine/ EV components due to no thermal regulation. Has been reproduced and rep... Read more
Incident date: Mar 3, 2026
I am submitting this complaint regarding Hyundai Safety Recall #290 (NHTSA Recall No. 25V893) as it applies to my vehicle, VIN [XXX] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop ... Read more
Incident date: Mar 3, 2026
Circuit Malfunction- Faulty wiring causing ABS, and EPC damage and defects.
Incident date: Mar 2, 2026
Moisture in the air has corroded the wiring harness and connections to the Rack and Pinion causing the power steering to freak out and jerk the sheen all over the place and then cut out while driving.
FORD
BRONCO SPORT
(2025) - ELECTRICAL SYSTEM
Mar 4, 2026
Incident date: Feb 20, 2026
There are two issues with my 2019 Nissan Rogue - 1. Parasitic drain - Battery dies if the car isn’t operated for 5 days. 2- Door Lock Actuator - Door Lock Actuator on the driver side door has failed and doesn’t work through the remote. A key has to be inserted in the car or manually locked for it to be locked.
Incident date: Dec 24, 2025
Hesitation when accelerating. Has stalled while driving. Has come to a complete stop when put in reverse.
Incident date: Mar 2, 2026
The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving approximately 70 MPH, there was an abnormally strong burning odor inside the cabin of the vehicle. On another occasion, while the vehicle was parked, there was condensation underneath the front of the vehicle. The vehicle was not diagnosed or repaired; however, the contact inspected the vehicle and ob... Read more
Incident date: Mar 3, 2026
The contact owns a 2011 Lincoln MKX. The contact's mother stated that while driving at an undisclosed speed, several unknown warning lights unexpectedly illuminated. The contact's mother noticed a burning odor coming from the vehicle and observed that the power outlets were extremely hot. The contact's mother also experienced additional electrical issues with the alarm sounding unexpectedly, the p... Read more
Incident date: Mar 3, 2026
I brought my 2014 Honda Accord to Honda of Westport (authorized dealer) to complete the active driveshaft safety recall. The dealer informed me the recall COULD NOT be performed unless I first paid $708.31 out of pocket to replace both front ball joints. I was given no choice - pay or leave with the recall unresolved. No vehicle owner should face a financial barrier to completing a federally manda... Read more
Incident date: Mar 3, 2026
I brought my 2014 Honda Accord to Honda of Westport (authorized dealer) to complete the active driveshaft safety recall. The dealer informed me the recall COULD NOT be performed unless I first paid $708.31 out of pocket to replace both front ball joints. I was given no choice - pay or leave with the recall unresolved. No vehicle owner should face a financial barrier to completing a federally manda... Read more
Incident date: Nov 4, 2025
Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed
Incident date: Nov 4, 2025
Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed
FORD
C-MAX HYBRID
(2016) - ELECTRICAL SYSTEM
Mar 4, 2026
Incident date: Mar 5, 2024
The contact owns a 2023 Ford F-150. The contact stated that while driving approximately 50 MPH and hauling a trailer, the rear brake lights failed to illuminate. There were several messages displayed related to the trailer connection and brake lights. The contact stated that while driving at an undisclosed speed, the trailer was difficult to control, and the display screen inside the vehicle was f... Read more
Incident date: Aug 13, 2025
Fault P003A00 (Turbocharger Boost Control Position Sensor). Vehicle suffered a catastrophic power failure (Limp Mode) on Day 2 of ownership. Total loss of acceleration while in traffic. Manufacturer admits it is a 'known software issue' with no current fix, creating an extreme collision risk for the driver." Vehicle is at dealership since Feb 4th, 2026
Incident date: Apr 4, 2025
On March 1, 2026, while driving at normal roadway speed on a double yellow-lined road, my 2024 Genesis GV60 Advance displayed a "Check Electric Vehicle System" warning. With less than one minute of the warning appearing, the vehicle lost propulsion and rolled to a stop. I was able to steer into a parking lot, but I was stranded miles from home. There was minimal advance warning before complete lo... Read more
Incident date: Feb 10, 2026
The I-Activesense camera disables all the time while driving. It disabled cruise control, LKA and LKA warning as well as auto high beams. While driving at highway speeds, when the vehicle drifts slightly over the line it does not get corrected nor do I receive ANY warning. It's almost as if the system knows it's there but doesn't want to turn on. While I was driving one day, it was very windy and ... Read more
Incident date: Feb 10, 2026
The I-Activesense camera disables all the time while driving. It disabled cruise control, LKA and LKA warning as well as auto high beams. While driving at highway speeds, when the vehicle drifts slightly over the line it does not get corrected nor do I receive ANY warning. It's almost as if the system knows it's there but doesn't want to turn on. While I was driving one day, it was very windy and ... Read more
Incident date: Mar 3, 2026
While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagno... Read more
Incident date: Jul 15, 2025
When driving my Honda 2024 Prologue there is a loud, persistent, clunking or popping sound whenever I turn. The dealership says it's related to the axle and/or the ball joint and there is no fix, neither is there a recall, so there is nothing they can, or will, do. This cannot be safe. When I'm driving at freeway speeds and go to turn into another lane to hear this clunking sound is very unnerv... Read more
Incident date: Jul 15, 2025
The contact owns a 2006 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor in the interior of the vehicle. In addition, there was smoke coming from underneath the hood. No warning lights were illuminated. The vehicle was taken to the independent mechanic, where a valve replacement was performed. The vehicle was repaired; however, the... Read more
Incident date: Mar 3, 2026
Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, sl... Read more
Incident date: Mar 3, 2026
Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, sl... Read more
Incident date: Mar 3, 2026
Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, sl... Read more
Incident date: Oct 13, 2025
Two separate times, driving at highway speed, the truck shifted into first gear and I had to pull over. A wrench symbol also popped up where the speed is usually displayed.