Consumer Safety Complaints

Incident date: Mar 6, 2026

I purchased a 2006 Ford Freestyle which currently has an open safety recall for 3rd Row Seat Latch Striker Corrosion Repair. I took the vehicle to a Ford dealership to have the recall repaired. The dealership confirmed the recall but days later informed me that the necessary parts are no longer available and that they are unable to complete the repair. This creates a serious safety concern becaus... Read more

Incident date: May 14, 2025

The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle hesitated. There was no warning light illuminated. The vehicle was taken to the dealer three times, where it was confirmed that the failure was related to an unrepaired reca... Read more

Incident date: Jan 21, 2026

Fuel pump gave of emissions that came through the vents and caused me to loose control and the smell immobilized me. The Dr said it may be carbon monoxide as they did test in hospital for 5 days I was lucky my wife was driving in front of me to get me out

1 injured

Incident date: Mar 16, 2026

Back-up camera shuts off during operation. Works intermittently and never for a full operation. This is a 2016 vehicle. Ford has be unable to remedy the situation. Camera has been replaced as well as software updates installed. No fix in sight.

Incident date: Mar 16, 2026

Back-up camera shuts off during operation. Works intermittently and never for a full operation. This is a 2016 vehicle. Ford has be unable to remedy the situation. Camera has been replaced as well as software updates installed. No fix in sight.

Incident date: Oct 22, 2025

The transmission failed prematurely (my point-of-view) at around 115,000 miles. A Ford dealer diagnosed and determined the transmission needed replaced. The vehicle was a 2019 Ford Ranger XL with a 10-speed automatic transmission. The transmission would get stuck in 2 gear, sometimes upshifting and sometimes downshifting. Driving highway speeds the speed needle would also drop to zero even though... Read more

Incident date: Feb 20, 2026

I am reporting an Ineffective Remedy for Recall 22S21. The vehicle was 'inspected' in 2022, but the original defective part (Date Code 2020) remains and is now leaking oil onto hot engine components, creating the fire risk the recall was intended to prevent. The dealership (Ford [Dealer Name]) is refusing to honor the recall and is demanding $500 to address a safety defect. This is a violation of ... Read more

Incident date: Dec 6, 2025

Ford refuses to respond to emails nor return calls...... Cracked cylinder head caused from a known issue Ford failed to recall. The 2.0L Ecoboost uses an aluminum cylinder head with relatively thin casting areas between the combustion chamber and coolant passages. Coolant passages run very close to the exhaust valve seats. The turbocharged exhaust temperatures are EXTREMELY high. Thin aluminum sec... Read more

Incident date: Mar 6, 2026

My 2018 Ford F-150 had 85,000 miles on it when the transmission began to slip out of gear, delays in shifting, gets stuck in neutral, and or slam back into gear. My wife was barely able to get home from work, and experienced dangerous driving conditions due to the failing transmission. Her attempts to merge onto high speed roadways became dangerous when the vehicle would suddenly lose drive during... Read more

Incident date: Nov 1, 2023

The contact owns a 2015 Ford F-250. The contact stated that while reversing the back over prevention camera malfunctioned and displayed a black or distorted screen, creating a rear visibility hazard for the driver. The contact indicated that the failure was present after the vehicle had been repaired under NHTSA Campaign Number: 19V401000 (EQUIPMENT). The cause of the failure was not yet determine... Read more

Incident date: Aug 20, 2025

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contac... Read more

Incident date: Mar 16, 2026

Put the vehicle in park, exited the vehicle, vehicle rolled away after walking away from the vehicle.

Incident date: Mar 1, 2026

They have a recall for the seatbelt so I got my car inspected and tested and my seatbelts are fine. I use this as a rental car and my business is stopped and I’m losing money every day that I cannot rent this out.

Incident date: Mar 16, 2026

I’m reporting a serious transmission issue with my 2016 F-150. While driving, the 'wrench' light suddenly pops up on my dash and the truck starts shifting erratically. Sometimes it feels like it’s searching for a gear or jerking unexpectedly. I had the codes scanned and found P0706, P0707, and P1921. These are all related to the Transmission Range Sensor (TRS) signal. I know the NHTSA is curr... Read more

Incident date: Mar 16, 2026

I’m reporting a serious transmission issue with my 2016 F-150. While driving, the 'wrench' light suddenly pops up on my dash and the truck starts shifting erratically. Sometimes it feels like it’s searching for a gear or jerking unexpectedly. I had the codes scanned and found P0706, P0707, and P1921. These are all related to the Transmission Range Sensor (TRS) signal. I know the NHTSA is curr... Read more

Incident date: Mar 17, 2026

This recall has been open for 8 months, all the while posing a huge safety risk. A new car can be built in less time. Why is this urgent recall effort taking so long to complete? Jul 08,2025 Manufacturer Recall Number25S75 NHTSA Recall Number25V455 Recall Status Recall Incomplete, remedy not yet available

Incident date: Mar 1, 2024

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue several times and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time ... Read more

Incident date: Mar 16, 2026

Ford Motor Company Has Decided to Cancel/Pause Customer Satisfaction Campaign 22M03 without Reason or Notice Given to Customers at this Time after being Told By Service Advisor Ron Fultz #3689 at Anderson Ford 3601 Stockton Hill Rd Kingman, AZ 86409....That the effected Cameras as well as the Recall for the Rear Tailgate camera 22S51 would be Preformed....To no Avail as was told at the end of the ... Read more

Incident date: Mar 17, 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently distorted or was inoperative. The failure had occurred on several occasions. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 2569V5000 (Back Over Prevention); however, the part to do the recall repair was not ye... Read more

Incident date: Mar 16, 2026

I've received more than one recall notice from Ford (Recall Number: 25S09) but ever time I contact my dealer to schedule service, they say that Ford has not released the parts. I'm very concerned since this is a SAFETY recall. I'm also baffled because the letter says it's a "improperly torqued" fastener. I don't understand why they need parts for that. But what the heck do I know? Please help... Read more

Incident date: Mar 13, 2026

Torch Converter was changed 1 1/2 years ago and now the CDF drum is going out, causing hard shifting and skipping shifts. This dangerous as the primary family driver to transport our children and the pause in shifting attempting to merge on the interstate is very dangerous and could ultimately lead to death if there is oncoming and if shifts hard or pauses with shifting when merging.

Incident date: Mar 17, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact h... Read more

Incident date: Mar 17, 2026

I’m reporting a parts‑availability problem with Ford recall 22S36/22S48 on my 2020 Expedition. My VIN shows the recall in FordPass and my dealer confirmed it, but they cannot get the replacement battery junction box. I was advised to contact larger dealers because parts are not being supplied. This is a fire‑risk recall, and the delay prevents the safety repair. Please document the short... Read more

Incident date: Mar 17, 2026

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Incident date: Mar 17, 2026

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Mar 1, 2024

At about 80K on my truck I noticed severe slipping of the transmission while accelerating. Most noticeable when getting on the freeway, or accelerating to pass someone. I called our local dealership and the service person said there was no recall, but they could take a look at it. I saw online many reports of the same issue. They give possible fixes, fluid levels, reset adaptive tables, software u... Read more

Incident date: Jan 1, 2026

The contact owns a 2020 Ford Escape. The contact stated that while driving 70 MPH, the engine was running rough, and the vehicle unexpectedly decelerated to 25 MPH. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with coolant intrusion into the engine, causing the cylinder head to crack. The contact was informed that the e... Read more

Incident date: Mar 17, 2023

The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera was inoperable approximately 30 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V732000 (Structure). The local dealer was contacted and confirmed that parts were on backorder. Another unknown local dea... Read more

Incident date: Mar 17, 2023

The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera was inoperable approximately 30 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V732000 (Structure). The local dealer was contacted and confirmed that parts were on backorder. Another unknown local dea... Read more

Incident date: Mar 17, 2026

The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image functioned properly and worked intermittently at night. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for th... Read more

Incident date: Mar 17, 2026

The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image functioned properly and worked intermittently at night. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for th... Read more

Incident date: Mar 1, 2024

Backup camera fails to display image. The camera started failing about two years ago in 2024. I reported to Ford and to the dealership. I was informed no recall had been issued for my model year but has been issued for other model years. For the past year the camera has been completely non functional.

Incident date: Mar 1, 2026

The power steering torque sensor went out. It was recalled, the repair was made, but the part is failing again. It is creating a safety issue. Ford won't re-repair. The part they put in is failing again. It has been less than 15 years since they put in the recalled part.

Incident date: Mar 17, 2025

The contact called on behalf of the owner of a 2021 Ford F-250. The owner received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at 45 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The vehicle failed to restart and was towed to Grumpy's D... Read more

Incident date: Jul 31, 2025

When using the turn signal, the blind-spot camera view is blocked by an on-screen steering wheel control popup, which cannot be minimized and only disappears after an extended amount of time. This popup automatically appears after a door has been opened as well as if/when the control button on the steering wheel is engaged intentionally and/or unintentionally. This obstructs my view of the blind-s... Read more

Incident date: Jul 31, 2025

When using the turn signal, the blind-spot camera view is blocked by an on-screen steering wheel control popup, which cannot be minimized and only disappears after an extended amount of time. This popup automatically appears after a door has been opened as well as if/when the control button on the steering wheel is engaged intentionally and/or unintentionally. This obstructs my view of the blind-s... Read more

Incident date: Mar 13, 2026

Windshield wipers won't move and I got caught in the rain on the highway so its definitely unsafe.

Incident date: Mar 13, 2026

Windshield wipers won't move and I got caught in the rain on the highway so its definitely unsafe.

Incident date: Mar 4, 2026

The contact owns a 2025 Ford Bronco. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was not made... Read more

Incident date: Feb 17, 2026

Per the dealership my vehicle is throwing the same codes P1061 and P032F as the recall that is less than a month from when my vehicle was built. My vehicle knocks and then the speed drops to less than 35 miles and it happened to me in traffic. It is very dangerous and again this is the same issue as the recall for my 2023 that is for other 2023 vehicles. I have called Ford to get help and fi... Read more

Incident date: Nov 14, 2025

The electrical power steering stopped working while in motion was real hard to steer and avoid hitting curbs or vehicles close to our vehicle. It was previously replaced by Ford for the same reason but now it happened again and they are telling me it doesn’t have warranty which is fine but if i buy the part which is not cheap by the way it just going to keep failing after a few years.

Incident date: Mar 11, 2026

Vehicle: Ford Fusion 2011 Component: Steering Mileage: 169600 Description: While driving, the steering suddenly became very heavy and difficult to turn. The steering wheel feels stiff, and in some situations the wheels do not respond properly when turning the wheel. The issue appears related to a worn or failing rack and pinion steering system. This creates a dangerous situation where the vehic... Read more

Incident date: Mar 16, 2026

Fuel system 1. I don't know what failed because the dealership didn't do anything to repair it. It is available for inspection upon request 2. Intensely strong fuel odor at the front of the car, inside and out. Strong exhaust odor at the back of the car. It is not safe to operate a car if it smells like fuel. 3. Dealership had it for 3 weeks and said there is nothing wrong. Now they are ig... Read more

Incident date: Mar 16, 2026

Fuel system 1. I don't know what failed because the dealership didn't do anything to repair it. It is available for inspection upon request 2. Intensely strong fuel odor at the front of the car, inside and out. Strong exhaust odor at the back of the car. It is not safe to operate a car if it smells like fuel. 3. Dealership had it for 3 weeks and said there is nothing wrong. Now they are ig... Read more

Incident date: Mar 16, 2026

Fuel system 1. I don't know what failed because the dealership didn't do anything to repair it. It is available for inspection upon request 2. Intensely strong fuel odor at the front of the car, inside and out. Strong exhaust odor at the back of the car. It is not safe to operate a car if it smells like fuel. 3. Dealership had it for 3 weeks and said there is nothing wrong. Now they are ig... Read more

Incident date: Feb 1, 2026

My vehicle is experiencing all of the systems of the current ford recall. "Trailer lighting module fault. " rapid blinker. Etc. for whatever reason it is not listed in the vehicles to be recalled. Thus making it very difficult to get fixed at the dealership. Need this taken care of asap!

Incident date: Jul 14, 2025

I started a Turo business and because of the recall on the Ford 2022 bronco sport I haven’t been able to rent my car out for the last eight months. Turo will not allow you to rent a car that has a recall this recall has been going on for eight months and there is no fix in the near future and it may be until the middle of July until we’ll hear anything else about a remedy to fix this issue wit... Read more

Incident date: Mar 16, 2026

2019 Ford Edge shudders and fails to accelerate making it difficult and unsafe to merge with traffic, execute left turns, and drive safely. There are no warning lights. This appears to be a known problem with the torque converter but no recall has been issued.

Incident date: Dec 9, 2025

The contact owns a 2018 Ford Explorer. The contact stated that while her son was driving over a bridge, the A-pillar trim detached and fell off the vehicle, causing another vehicle to swerve to avoid the trim and sideswipe another vehicle. Additionally, the front windshield started to leak shortly after the A-pillar trim detached and fell off. The contact related the leaking to the missing A-pilla... Read more

Incident date: Jan 2, 2026

The windshield wiper system has malfunctioned and appears to have an electrical issue. The wipers only activate on the highest speed setting and cannot be reduced to lower speeds unless the system is completely turned off. At times, the wipers also fail to activate entirely when the control switch is engaged. This malfunction creates a safety hazard because the windshield wipers may not operate w... Read more