Consumer Safety Complaints

Incident date: Jan 30, 2026

The contact owns a 2014 Ford F-250. The contact stated that while driving at approximately 25 MPH, the vehicle started to shake, and the steering wheel seized, with the DEF warning light illuminated. The contact pulled over, and the vehicle was towed to the dealer, where it was diagnosed and determined that there was coolant leaking from the EGR cooler, causing the EGR cooler to fail. The contact ... Read more

Incident date: Jan 30, 2026

The contact owns a 2014 Ford F-250. The contact stated that while driving at approximately 25 MPH, the vehicle started to shake, and the steering wheel seized, with the DEF warning light illuminated. The contact pulled over, and the vehicle was towed to the dealer, where it was diagnosed and determined that there was coolant leaking from the EGR cooler, causing the EGR cooler to fail. The contact ... Read more

Incident date: Jan 30, 2025

While driving the truck will shift into 1st gear. It will also shift back and forth between gears randomly. When this happens, the wheels may lock up or just skid. The service engine light will come on, the speedometer will drop to zero while still moving and the "miles to empty" will show at zero miles. Sometime the tire indicator will turn on as well. This may/may not reset when the vehicle... Read more

Incident date: Jan 30, 2025

While driving the truck will shift into 1st gear. It will also shift back and forth between gears randomly. When this happens, the wheels may lock up or just skid. The service engine light will come on, the speedometer will drop to zero while still moving and the "miles to empty" will show at zero miles. Sometime the tire indicator will turn on as well. This may/may not reset when the vehicle... Read more

Incident date: Mar 20, 2026

The contact owns a 2022 Ford F-150. The contact discovered a nail in the rear passenger side tire and the vehicle was driven to the local mechanic. While inspecting the tire, the mechanic also discovered that the wheel end hub bolt in the rear axle had fractured. The vehicle was not yet repaired. The local dealer was notified of the failure and confirmed that the VIN was included in NHTSA Campaig... Read more

Incident date: Mar 19, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ... Read more

Incident date: Feb 10, 2026

My vehicle shutters like it’s is going to die/shit off. When will this issue be resolved with the fuel pump system failure? I will be doing some research with the BBB to find out if this will be an actionable lawsuit. Most consumers who own these types of SUVs are mothers! This needs to be resolved asap!

Incident date: Mar 13, 2026

Vehicle has gone into LIMP mode multiple times. Was driving the vehicle and the check engine light went on and the vehicle reduced its speed to 25 mph. This is very dangerous because the traffic was moving at 70 mph and could have rear ended me. The F350 has been at the dealership since March 18. The dealer has diagnosed it but claim they cannot get the part they need to fix it. They insist I... Read more

Incident date: Mar 13, 2026

Vehicle has gone into LIMP mode multiple times. Was driving the vehicle and the check engine light went on and the vehicle reduced its speed to 25 mph. This is very dangerous because the traffic was moving at 70 mph and could have rear ended me. The F350 has been at the dealership since March 18. The dealer has diagnosed it but claim they cannot get the part they need to fix it. They insist I... Read more

Incident date: Jul 9, 2025

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPENSION), 21V316000 (STRUCTURE), 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE). The contact stated that while driving approximately 30–35 MPH, the driver's side B-pillar trim detached from the vehicle. The local dealer was contacted and informed the contact that the part to do the... Read more

Incident date: Jul 9, 2025

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPENSION), 21V316000 (STRUCTURE), 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE). The contact stated that while driving approximately 30–35 MPH, the driver's side B-pillar trim detached from the vehicle. The local dealer was contacted and informed the contact that the part to do the... Read more

Incident date: Aug 1, 2025

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Number: 25V512000 (Power Train) and 25V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasona... Read more

Incident date: Aug 1, 2025

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Number: 25V512000 (Power Train) and 25V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasona... Read more

Incident date: Aug 1, 2025

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Number: 25V512000 (Power Train) and 25V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasona... Read more

Incident date: Sep 13, 2022

The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera display failed to function as intended. The rear-view camera displayed a black screen with lines while in operation. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 ... Read more

Incident date: Mar 20, 2026

I filled up my gas tank and a couple minutes later experienced shuddering while parked so I decided to turn the vehicle off and turn it back on but it struggles to turn back on. I then drove back home and as I was driving the acceleration was going up and down and then to 0. As i stopped on a red light the car completely shut down while the light then turned green and the check engine light, batte... Read more

Incident date: Mar 20, 2026

I filled up my gas tank and a couple minutes later experienced shuddering while parked so I decided to turn the vehicle off and turn it back on but it struggles to turn back on. I then drove back home and as I was driving the acceleration was going up and down and then to 0. As i stopped on a red light the car completely shut down while the light then turned green and the check engine light, batte... Read more

Incident date: Mar 20, 2026

I filled up my gas tank and a couple minutes later experienced shuddering while parked so I decided to turn the vehicle off and turn it back on but it struggles to turn back on. I then drove back home and as I was driving the acceleration was going up and down and then to 0. As i stopped on a red light the car completely shut down while the light then turned green and the check engine light, batte... Read more

Incident date: Mar 18, 2026

While driving, my son's car started to have issues when it was shifting gears (it's an automatic). Then a warning came up on the dash saying something like "Transmission malfunction, service immediately". We were on our way to a mechanic to pick up another vehicle so we left it with them. They confirmed the issue and stated it is related to the clutch system (which I believe is the dry clutch syst... Read more

Incident date: Feb 7, 2020

I have noticed transmission slipping when transitioning from 3rd gear to 4th. It has done this is owning the truck. There is also a noticeable lagging when accelerating.

Incident date: Feb 23, 2026

Transmission Fluid Leak/Fire Risk (Recall 20S49): Certain 2020 Edge models have missing or loose bolts on the start/stop accumulator endcap, which can cause a leak and increase the risk of fire. Rearview Camera Failure (Recall 20V572000): A common issue where the rear camera may display a blank or distorted image, failing to comply with safety standards. Driveshaft Seizure (Recall 21S43): A potent... Read more

Incident date: Feb 23, 2026

Transmission Fluid Leak/Fire Risk (Recall 20S49): Certain 2020 Edge models have missing or loose bolts on the start/stop accumulator endcap, which can cause a leak and increase the risk of fire. Rearview Camera Failure (Recall 20V572000): A common issue where the rear camera may display a blank or distorted image, failing to comply with safety standards. Driveshaft Seizure (Recall 21S43): A potent... Read more

Incident date: Feb 23, 2026

Transmission Fluid Leak/Fire Risk (Recall 20S49): Certain 2020 Edge models have missing or loose bolts on the start/stop accumulator endcap, which can cause a leak and increase the risk of fire. Rearview Camera Failure (Recall 20V572000): A common issue where the rear camera may display a blank or distorted image, failing to comply with safety standards. Driveshaft Seizure (Recall 21S43): A potent... Read more

Incident date: Jan 15, 2025

In mid-2024, I was notified of a recall (23S64 / 23V905) involving the engine oil pump belt. When I attempted to schedule repairs, I was told parts were not available. I was instructed to watch for loss of oil pressure and speed and to pull over immediately if it occurred. In January 2025, my vehicle lost oil pressure and speed while driving. I pulled over and had it towed. Ford directed me to a ... Read more

Incident date: Jan 15, 2025

In mid-2024, I was notified of a recall (23S64 / 23V905) involving the engine oil pump belt. When I attempted to schedule repairs, I was told parts were not available. I was instructed to watch for loss of oil pressure and speed and to pull over immediately if it occurred. In January 2025, my vehicle lost oil pressure and speed while driving. I pulled over and had it towed. Ford directed me to a ... Read more

Incident date: Oct 15, 2025

Panoramic sun roof shade came loose and dropped down. Ford dealer wants $1400 - 1700 to fix it. I purchased Ford premium extended warranty for $3500. Warranty claim denied because they claim it was made of fabric which is not covered. What a scam. I contacted warranty myself and they informed me they can only cover if it was mechanical or electrical failure. I feel it is mechanical in nature. I'v... Read more

Incident date: Jul 16, 2025

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal fuel odor coming from the vehicle. The check e... Read more

Incident date: Jul 16, 2025

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal fuel odor coming from the vehicle. The check e... Read more

Incident date: Feb 1, 2026

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 65 MPH, the front passenger’s side A-pillar trims detached. Several local dealers were contacted on several occasions. The contact stated that the manufacturer... Read more

Incident date: Mar 18, 2026

With only 122,000 miles on the vehicle, the Escape is generating an error associated with a misfire in cylinder 1. New plugs were installed for the entire engine and the coil in cylinder 1 was replaced. A few days later, the error was generated again with an added warning to Server now. The service station that did the previous repair, stated that this was a known issue with this Ford engine an... Read more

Incident date: Oct 23, 2022

The contact owns a 2013 Ford F-150. The contact stated that the transmission failed to shift into gear and the vehicle was pulled over to the side of the road, turned off, and restarted after a while, and the transmission shifted properly. The contact used a scanner to reset the system, and the transmission shifted properly while driving approximately 50 - 60 MPH. The speedometer rose to 100 MPH... Read more

Incident date: Mar 6, 2026

SUNROOF SHADE SAGS WHEN OPENING IT, IMPEEDING REARVIEW VISABILITY

Incident date: Mar 23, 2026

First my Roof rack trim flew away on the freeway, Now my mirror cover flew away on the freeway as well hitting a car begin me ....

Incident date: Mar 19, 2026

The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 40 MPH, the vehicle stalled and failed to restart. The vehicle was towed back to the residence. Upon inspection, the contact discovered a fuel system failure. The exact cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. ... Read more

Incident date: Mar 22, 2026

The secondary fuel filter is leaking and Ford has told me my vehicle was manufactured 1 month too early and doesn’t qualify for a previous recall…They know about the secondary fuel filter housing cracking and being an issue!

Incident date: Mar 22, 2026

The truck has a clunk in the steering when pulling trailers and does not do this when not laden. The vehicle has only 2,480 miles on it. I was told at the dealership that this will not be fixed because they are not able to replicate the issue. There is a TSB on the issue: SSM 53169 2023-2024 F-Super Duty - Popping/Thumping/Clunking/Knocking Noise From The Steering Column - Built On Or Before ... Read more

Incident date: Mar 27, 2023

Repeated failures of the rear axle bolt recall remedy on my 2021 Ford Explorer Hybrid. The vehicle has undergone multiple repairs including replacement of the rear axle bolt, axle seals, and transmission alignment. Despite these repairs the vehicle continues to exhibit driveline instability, seal leakage and symptoms similar to transmission slip.

Incident date: Nov 23, 2024

I have a 2019 Ford Fusion hybrid titanium, and it is exhibiting issues of a recall that Ford has issued for my year making model. But not specifically for my Vin. The recall is for the A.P.I.M. module and is a software glitch that although leave the infotainment system with a black or blank screen or right after using the backup camera, the backup camera will stay on the screen for some time and i... Read more

Incident date: Mar 22, 2026

I have concerns about the safety and proper installation of my child’s car seat. The seat is installed in the rear of the vehicle, however I am unsure if the lower anchors and tether system are functioning properly or securing the seat as intended. I want to ensure my child is fully protected in the event of a sudden stop or crash. Additionally, I am reporting ongoing safety concerns with my veh... Read more

Incident date: Mar 22, 2026

I have concerns about the safety and proper installation of my child’s car seat. The seat is installed in the rear of the vehicle, however I am unsure if the lower anchors and tether system are functioning properly or securing the seat as intended. I want to ensure my child is fully protected in the event of a sudden stop or crash. Additionally, I am reporting ongoing safety concerns with my veh... Read more

Incident date: Mar 20, 2026

My vehicle has multiple active safety recalls that remain unrepaired. I have already contacted the dealership and attempted to have these issues addressed, but I have experienced delays and a lack of response. The front brake hose recall presents a serious safety risk, as it could rupture and cause a brake fluid leak, leading to reduced braking ability and increased stopping distance. Additionally... Read more

Incident date: Mar 20, 2026

My vehicle has multiple active safety recalls that remain unrepaired. I have already contacted the dealership and attempted to have these issues addressed, but I have experienced delays and a lack of response. The front brake hose recall presents a serious safety risk, as it could rupture and cause a brake fluid leak, leading to reduced braking ability and increased stopping distance. Additionally... Read more

Incident date: Mar 20, 2026

My vehicle has multiple active safety recalls that remain unrepaired. I have already contacted the dealership and attempted to have these issues addressed, but I have experienced delays and a lack of response. The front brake hose recall presents a serious safety risk, as it could rupture and cause a brake fluid leak, leading to reduced braking ability and increased stopping distance. Additionally... Read more

Incident date: Jun 14, 2025

In June 2025 vehicle had no coolant in tank, refilled and monitored, July 2025 check engine light appeared and code for cylinder 3 misfire, Aug 2025 vehicle went to local certified automotive repair company who began running diagnostics, replaced spark plug and coil #3. After replacement was asked to drive, less than 10 miles check engine came back on with same code. Mechanic kept working on vehi... Read more

Incident date: Mar 3, 2026

I am reporting a serious safety defect in my 2023 Ford F-150 Platinum SuperCrew (EcoBoost engine. The oil pressure warning light suddenly illuminated, indicating a loss of oil pressure. Immediately after, the engine suffered catastrophic failure (it "blew the engine"). At the same moment, with no input from me, the gear shifter automatically shifted from Drive into Park. This caused the transmissi... Read more

Incident date: Mar 3, 2026

I am reporting a serious safety defect in my 2023 Ford F-150 Platinum SuperCrew (EcoBoost engine. The oil pressure warning light suddenly illuminated, indicating a loss of oil pressure. Immediately after, the engine suffered catastrophic failure (it "blew the engine"). At the same moment, with no input from me, the gear shifter automatically shifted from Drive into Park. This caused the transmissi... Read more

Incident date: Mar 3, 2026

I am reporting a serious safety defect in my 2023 Ford F-150 Platinum SuperCrew (EcoBoost engine. The oil pressure warning light suddenly illuminated, indicating a loss of oil pressure. Immediately after, the engine suffered catastrophic failure (it "blew the engine"). At the same moment, with no input from me, the gear shifter automatically shifted from Drive into Park. This caused the transmissi... Read more

Incident date: Oct 1, 2024

I initially replaced the entire Y coolant hose to the coolant system. Six months later I had to replace a secondary coolant hose separate from the initial one. Initially, it cost me about $600 and then $300 for the second incident. Now March 22 I have to replace a coolant bypass valve because it has been failing and my car is overheating again. The HVAC system is not working properly and the car i... Read more

Incident date: Oct 1, 2024

I initially replaced the entire Y coolant hose to the coolant system. Six months later I had to replace a secondary coolant hose separate from the initial one. Initially, it cost me about $600 and then $300 for the second incident. Now March 22 I have to replace a coolant bypass valve because it has been failing and my car is overheating again. The HVAC system is not working properly and the car i... Read more

Incident date: Oct 1, 2024

I initially replaced the entire Y coolant hose to the coolant system. Six months later I had to replace a secondary coolant hose separate from the initial one. Initially, it cost me about $600 and then $300 for the second incident. Now March 22 I have to replace a coolant bypass valve because it has been failing and my car is overheating again. The HVAC system is not working properly and the car i... Read more