Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Feb 21, 2025
My Transmission failed on me driving on the highway.
Incident date: Oct 10, 2024
Engine has failed and is unrepairable. The car has been maintained well according to the manufacturer’s guidelines with regular oil changes. It has only 94,875 miles. The mechanic said that there is probably a piston gasket failure leading to oil leak into the engine. This appears to have been reported with this year/model vehicles. I would like Volvo to take ownership of poor manufacturing and ... Read more
Incident date: Oct 10, 2024
**Report to NHTSA – 12-Volt Battery Issue in Toyota BZ4X** **Vehicle Information:** - **Make & Model:** Toyota BZ4X - **Issue:** 12-Volt Battery Drain **Description of the Problem:** I have been experiencing repeated issues with the 12-volt battery in my Toyota BZ4X. If the vehicle is not driven for one or two days, the battery depletes, requiring a jump-start to operate. I have t... Read more
Incident date: Oct 10, 2024
It’s giving warning every 5 minutes. It didn’t complete version 2.2 upgrade for recall. Please help to get update version 2.2. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Feb 10, 2025
1. The Transmission 2. -While driving at highway speeds the vehicle slipped into neutral multiple times, other vehicles have swerved to avoid our sudden slow down. -Has lurched forward from stop when foot was removed from brake at intersection with pedestrian present. -Stalled completely when auto stop start engaged and impeded cross traffic at night 3. Yes the problem has been reprodu... Read more
Incident date: Dec 6, 2024
Car was idling louder than usual, engine light came on. Car felt like it wanted to go forward while in park. Dealership diagnosed bad fuel pump and sensor. Had to replace fuel pump, sensor and gaskets with fuel line too.
Incident date: Jan 29, 2025
Tone wheel delaminating while driving. I was passing a vehicle in a passing zone and the truck lost power. Safety was definitely put at risk luckily there was no one in the on coming lane. Problem was confirmed by independent shop. Has an appt with manufacturer March 10th 2025. No prior warning lamps or other symptoms. I know there was recall about this certain issue, but the recall only changed ... Read more
Incident date: Jan 29, 2025
Tone wheel delaminating while driving. I was passing a vehicle in a passing zone and the truck lost power. Safety was definitely put at risk luckily there was no one in the on coming lane. Problem was confirmed by independent shop. Has an appt with manufacturer March 10th 2025. No prior warning lamps or other symptoms. I know there was recall about this certain issue, but the recall only changed ... Read more
Incident date: Jan 29, 2025
fisker ocean gear shift is nt ready to move . gear shift not shifting .gear shift will not shift out of park .
Incident date: Apr 21, 2024
This happened on 2/18/2023. After I charged my car at a local supercharging station, I drove on the local roads for about 2 miles when the car started shutting down. I could barely steer, and the computer monitor stated that the brakes were turning off, and other parts, like cameras, were losing functionality. I pulled over into the local park. I was frightened that my car was no longer functi... Read more
Incident date: Apr 21, 2024
The contact owns a 2003 Toyota Tacoma. The contact stated that while the vehicle was parked, the contact noticed that the rear subframe of the vehicle was corroded and the subframe had detached from the vehicle. The vehicle was towed to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failur... Read more
Incident date: Apr 21, 2024
Recall 24V466000 Door handles do not open cost to me $85+ (to be done 3-6-2025), Recall 24V865000 Regen braking stops working on rough road surfaces ongoing, Recall 24V49900 Defective Water pump replacement labor cost $185 done 1-10-2025, Cost for 2.2 to be paid by me $300.+(to be done 3-6-2025), 4-21-2024 Seat sensor put car into park at intersection nearly causing my car to be rear ended, Blind... Read more
Incident date: Jan 1, 2025
The contact owns a 2012 Chevrolet Malibu. The contact stated that while his son was driving at an undisclosed speed, he became aware that the electronic power steering assist was not functioning properly, requiring an increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the power steerin... Read more
Incident date: Feb 21, 2025
CV joints click loudly when turning left or right. Honda knows about the issue. No warning lights appear.
Incident date: Feb 21, 2025
ABS module is faulty. I was told at the local Pep Boys after running a diagnostic test that the ABS module has an error. There is a recall on the electronic systems with the ABS I am aware of and would like to have that fixed on a recall.
Incident date: Feb 21, 2025
I was driving in a 55 MPH 2 lane road, when all of sudden the power steering went out. I had to man handle the steering wheel back to my house. It has 122000 miles on it but that should never happen, could of been a real bad outcome. I have checked out everything and have narrowed it down to the EPS system.
Incident date: Feb 20, 2025
Premature wear on Bridgestone Ecopia Tires. We have had several instances in our company with these tires wearing prematurely, some as low as 12k miles but usually somewhere in the 20's & 30's thousand-wise, these tires exhibit numerous cracks especially on the inner side that is difficult to see unless you pull the tires off. A lot of WEB chatter indicates that they are especially vulnerable in... Read more
Incident date: Feb 20, 2025
The contact owns a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the contact became aware that the driver's seat was inoperable. The contact stated that the driver's seat latch failed to function properly while attempting to adjust and move the seat forward. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of ... Read more
Incident date: Feb 20, 2025
NHTSA recall campaign numbers are below. Or can be found on this website [XXX] . 24V865000 (Roll away OTA-2.0) 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1) Here is a summary of some of the statistics the FOA has been sharing with owners on the process, you can use these to support your... Read more
Incident date: Feb 20, 2025
While driving my van it will randomly shut off, it starts back up right away after I get to a safe location to do so but this is very dangerous. I've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.
Incident date: May 5, 2024
Child safety locks failed and clicked attempting to engage until turned off.With the locks unable to engage, children able to utilize windows and open doors which put their safety at risk. Replaced under warranty.
Incident date: Feb 17, 2025
My car became inoperable after update was sent to the car without communication or notification. Required purchase and installation of a new battery. Continue to have braking / accusation issues when going over a bump. Car will at times not open from the inside.
Incident date: Nov 10, 2024
Fuel pump malfunction causing my vehicle to stall and suddenly decrease speed. Potential of causing accidents when it occurred. Problem was confirmed and repaired at a mechanic. Engine light came on after the problem started.
Incident date: Nov 10, 2024
UNKNOWN I have had the vehicle act as if it wanted to shut down. Received notice of recall and the safety hazard. Have contacted dealership to inquire about remedy 30 days after the recall with very little information given at this time. I was told no parts. Along with no clue to a potential date to fix the safety issue.
Incident date: Dec 31, 2024
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th... Read more
Incident date: Feb 19, 2025
I received an update to 2.2 1/3 and was driving fine on 2/18. This morning, the car is undrivable with the brakes not working and a plethera of warning lights and back on version 2.0
Incident date: Feb 19, 2025
12v connector for phone charger melted my phone cord. Reported to Centennial Hyundai Las Vegas and High Desert Hyundai Kingman Az. Both service departments said my vehicle cannot detect the problem because I purchased a substandard plug-in. I have worked as an operator of high voltage electrical systems. I understand in some circumstances that a system cannot detect a fault, however the company is... Read more
Crash
Fire
Incident date: Feb 19, 2025
The contact owns a 2020 Ford F-150. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle was consuming 2 quarts of oil each 1,300 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was consuming an excessive amount of oil. The dealer determined that ... Read more
Incident date: Feb 18, 2025
My husband was driving our vehicle on his way to work on [XXX] very early in the morning. He was on the highway going 70 mph. While driving he noticed a tire pressure monitoring system warning come up. Shortly after the vehicle went into reduced power mode. He was able to exit the highway and get the vehicle stopped. Upon stopping the vehicle died. Upon getting out of the vehicle he noticed a lar... Read more
Incident date: Feb 18, 2025
The contact owns a 2025 Honda Pilot. The contact stated that while driving 74 MPH, the vehicle unintendedly decelerated to 50 MPH. The message "Front Driver's Assist System Cannot Operate - Clean Area Some" was displayed. The contact stated while in the process of pulling over to the side of the road, the vehicle accelerated as needed. The contact was able to continue driving. The vehicle was take... Read more
Incident date: Jun 19, 2024
24V865000 (Roll away OTA-2.0) 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1) Water pump recall has not been performed due to lack of service availability Lighting systems have various faults Regenerative braking system randomly releases at times. Lane assist
Incident date: Jun 19, 2024
Transmission range sensor switch and rear ccs axle
Incident date: Jun 19, 2024
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contac... Read more
Incident date: Jul 1, 2024
We were going south on [XXX] about 25 mph intending to make a left turn onto [XXX] My wife said “slow down or you won’t make the turn” to which I replied “I am trying but it won’t slow down” As I applied the brakes to slow down to turn, instead the car started to speed up and I could not make the left turn. I continued down the road trying to slow down enough to attempt a left turn o... Read more
Crash
2 injured
Incident date: Jul 12, 2024
The contact owns a 2019 Ford Escape. The contact stated while driving 65 MPH, the accelerator pedal failed to respond. The vehicle was stalling and jerking. There were no warning lights illuminated. An independent mechanic arrived at the residence to diagnose the vehicle. The vehicle was diagnosed with CVT transmission failure. The contact was informed that the transmission needed to be replaced. ... Read more
Incident date: Jul 12, 2024
There has not been an incident report, however, my brakes failed while driving and I pulled over. This is the fault the SBC System which has an Extended 25 year warranty. I brought it into Mercedes prior to complete failure, but they only replace the Pressure Reservoir. It must be returned to Mercedes for the SBC UNIT replacement.
Incident date: Feb 19, 2025
The contact owns a 2020 Chevrolet Traverse. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the starter. The vehicle was repaired. The manufacturer was not notified of the failure. Th... Read more
Incident date: Feb 19, 2025
Our car has 66,000 miles on it. My wife was driving it we have never hooked a trailer to it. Never done anything but drive our kids around go run errands in it. The motor seized and left my wife stranded. The car has been fully serviced ahead of schedule every time And very well taken care of it still looks new, but the dealership is now telling me the motor and the transmission possibly are bad a... Read more
Incident date: Feb 19, 2025
Car became inoperable after a failed recall software update was attempted.
Incident date: Feb 17, 2025
The contact owns a 2020 Ford Explorer. The contact stated while the vehicle was stationary, another vehicle collided with the passenger side of the vehicle and hit the rim. The wrench, the four-wheel drive, the brake, and the hillside warning lights illuminated after the crash. The vehicle was driven to the dealer. The vehicle was repaired for an axel that needed to be replaced, the module PMI wa... Read more
Crash
Incident date: Feb 13, 2025
Leak error messages that cannot be removed until recall issue with fluid leak is fixed. Leak is corroding engine fuel lines and can cause a fire Will driving. The remedy is taking to long to be deployed. Need assistance with this issue.
Incident date: Jul 1, 2024
We were going south on [XXX] about 25 mph intending to make a left turn onto [XXX] My wife said “slow down or you won’t make the turn” to which I replied “I am trying but it won’t slow down” As I applied the brakes to slow down to turn, instead the car started to speed up and I could not make the left turn. I continued down the road trying to slow down enough to attempt a left turn o... Read more
Crash
2 injured
Incident date: Feb 17, 2025
The contact owns a 2020 Subaru Crosstrek. The contact stated while pulling into a parking spot and depressing the brake pedal to come to a complete stop, the vehicle failed to respond. The contact stated that upon depressing the brake pedal a second time, the vehicle jerked, unintendedly accelerated, drove up the curb, and crashed into the metal plastic pole of Wawa. The pole was fractured. The ai... Read more
Crash
Incident date: Feb 16, 2025
The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a fail... Read more
Incident date: Feb 16, 2025
The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a fail... Read more
Incident date: Feb 18, 2025
The contact owns a 2017 Toyota Tundra. The contact stated while driving 65-70 MPH, the TPMS warning light illuminated. The contact pulled over and became aware that the passenger's side rear tire was losing air. The contact attempted to use the OEM jack; however, the jack was too small. The contact used several rocks to add height to raise the vehicle up with the OEM jack. The flat tire was replac... Read more
Incident date: Feb 16, 2025
The lights on my clutch are not coming on. I’m concerned there are other electrical issues affecting the cluster and the odometer display
Incident date: Feb 16, 2025
The contact owns a 2018 Ford Escape. The contact stated that after refueling the vehicle, the vehicle hesitated and stalled. The contact stated that recently the check engine warning light illuminated, and the vehicle was stalling more frequently. The contact had taken the vehicle to a local Auto Parts Store and was diagnosed and DTC: P0456 (Evap. System); P0451 (Evap. System Switch) and P1450 Ble... Read more
Incident date: Feb 16, 2025
Pedestrian Warning Sounds Gone I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the... Read more
Incident date: Feb 16, 2025
Vehicle sporadically hesitates when accelerating from stop. Cause unknown. Dealer declined to address condition because they could not replicate it.