Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Feb 26, 2025
I bought this 2020 Mazda CX-5 Sport 2.5L all wheel drive from a big dealership on July 31, 2023. I started having issues with EPB (electronic parking brakes) in February 2024. When I put the e-brakes on, the yellow parking brake light and the red brake light would come on. Seems like they would engage and disengage just fine except those 2 lights would stay on no matter how many times I tried turn... Read more
Incident date: Feb 26, 2025
after prolonged driving steering becomes "sticky", steering wheel will jerk when steering, causing over correction on straights and turns
Incident date: Feb 26, 2025
I had to pay out of pocket NHSTA safety recall service for water pump replacement and mandatory vehicle safety software update. This is wrong and I demand investigations and refunds.
Incident date: Feb 12, 2025
Filled fuel tank up until the pump shut off. As I drove onto the road, the engine suddenly died causing me to run off the shoulder as the power steering went out as well. I eventually got it re-started, but it ran rough and stalled out several more times on my way home. After some online research, I determined that it was probably raw gas getting pulled down the EVAP tube. I avoid the problem now ... Read more
Incident date: Feb 12, 2025
Filled fuel tank up until the pump shut off. As I drove onto the road, the engine suddenly died causing me to run off the shoulder as the power steering went out as well. I eventually got it re-started, but it ran rough and stalled out several more times on my way home. After some online research, I determined that it was probably raw gas getting pulled down the EVAP tube. I avoid the problem now ... Read more
Incident date: Feb 18, 2025
Engine failure of the 1.6 liter turbocharged GDI engine at 102,670 miles. Engine light went on while driving back on the Atlantic City Expressway and engine lost power reduced to 45MPH. Had car towed to dealer and was told the engine was no longer usable and had to be replaced. KIA engines are failing at an alarming rate and a recent recall of the same year KIA Soul is in effect. My KIA engin... Read more
Incident date: Feb 18, 2025
While driving approximately 45mph on a smooth dry road, the drivers side front lower ball joint broke in half. This caused the wheel to separate from the lower control arm and get lodged between the fender well and the front subframe. This caused the inner tie rod to bend and the cv joint to separate from the inner connection. The rubber brake line was torn in half and undercarriage damage due to ... Read more
Crash
Incident date: Feb 18, 2025
Unexpectedly was updated from software version 2.1 to 2.2.1 that has since caused my braking to become harder to make complete stops and increased the brakes being stuck during the stopping process. It has also brought on issues with my regen brake's ability and my range has decreased dramatically. Additionally, I now have multiple status error signs on my front display due to front sensor not det... Read more
Incident date: Feb 26, 2025
When turning right from [XXX] onto [XXX] using my blinker, it sounded three beeps and jerked the wheel left towards the pedestrians in the crosswalk and the turning cars coming from [XXX] onto [XXX]. I was allegedly driving manually, but the car decided to override my input autonomously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Feb 26, 2025
The Kia EV9 has a defect in its suspension that causes the rear end to "bump-steer" over imperfections in the road, giving the driver a scary sensation of losing control. For example, driving on the highway in a corner, if you hit an expansion joint or pothole, the vehicle will require a quick steering correction while the vehicle's rear-end enters what feels like an oversteer condition. This redu... Read more
Incident date: Feb 26, 2025
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update... Read more
Incident date: Feb 26, 2025
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update... Read more
Incident date: Oct 25, 2024
There a problem with car stalling and dying because of power being lost to tcm because of tipm. Dealer had my car for 7 weeks and $1900 changing tcm and problems still exist. Didn't even make 10 miles from dealership. Very dangerous
Incident date: Oct 25, 2024
There a problem with car stalling and dying because of power being lost to tcm because of tipm. Dealer had my car for 7 weeks and $1900 changing tcm and problems still exist. Didn't even make 10 miles from dealership. Very dangerous
Incident date: Oct 25, 2024
My vehicle has been undrivable for the past 4-5 months. It started when I was leaving my work's parking lot after removing the car from the chargepoint charging station. The vehicle suddenly started stalling and gaining power when I was accelerating then losing power afterwards. I readily parked in one of the spots, exited the vehicle, locked it and unlocked it after a few minutes in hopes that it... Read more
Incident date: Jan 6, 2025
I had my mechanic come to my house to diagnose what has been going on and it is a recall on the motor. Along with my car throwing codes as well. I purchased the car from car max told them almost a year ago something was wrong with my car and they told me it was nothing it was a transmission issue. My father raised me to learn how to fix vehicles so o knew something was wrong. Now due to their negl... Read more
Incident date: Jan 6, 2025
I had my mechanic come to my house to diagnose what has been going on and it is a recall on the motor. Along with my car throwing codes as well. I purchased the car from car max told them almost a year ago something was wrong with my car and they told me it was nothing it was a transmission issue. My father raised me to learn how to fix vehicles so o knew something was wrong. Now due to their negl... Read more
Incident date: Jan 6, 2025
There were three times that after I had the car in park and tried to get out that I was unable to open the driver door to exit. The driver door out side handle did not automatically pop out to allow me to exit. I tried locking and unlocking the door internally and also tried with the car on and in park. On one occasion the window was stuck closed, probably because of icing. I ended up crawling ... Read more
Incident date: Feb 21, 2025
Oil leak from under vehicle
Incident date: Feb 21, 2025
Oil leak from under vehicle
Incident date: Feb 21, 2025
Lights in vehicle stays on, collision warning disabled it self.
Incident date: Dec 5, 2024
Subject: Urgent Safety Concern – Chrysler Pacifica Hybrid (VIN: [XXX] ) Dear NHTSA, I am writing to report a serious safety issue with my 2022 Chrysler Pacifica Hybrid (VIN: [XXX] ). The vehicle experiences sudden power loss due to the following error codes: P079A-00 (transmission issue), P0A43-00 (hybrid battery issue), and P0A7D-00 (battery voltage issue). These problems have nearly caused a... Read more
Crash
Incident date: Feb 25, 2025
Ford issued recall 15s18 for electrical issue in sterring gear in 2015 Our fords power steering system failed on 01/13/2025 Huntington Ford dealership refused to repair after diagnostic shows a power steering system fail claiming that we are not covered for the recall
Incident date: Aug 1, 2024
on [XXX], we received the Tucson back from dealer from a complete engine replacement due to recall. On [XXX], our college son was returning to school from visiting a friend. He said he thought the car sounded a little different. There were no engine light warnings, so he didn't think much of it. About an hour into the trip, he started to smell gas, a few minutes later he started to smell smoke... Read more
Fire
Incident date: Aug 1, 2024
on [XXX], we received the Tucson back from dealer from a complete engine replacement due to recall. On [XXX], our college son was returning to school from visiting a friend. He said he thought the car sounded a little different. There were no engine light warnings, so he didn't think much of it. About an hour into the trip, he started to smell gas, a few minutes later he started to smell smoke... Read more
Fire
Incident date: Aug 1, 2024
I am still waiting on full OTA 2.2. I have been on 2.2.1 for weeks now with no communication as to when, or if, I will ever receive the mandated update. I drive my Fisker every day and experience the failed breaking when trying to stop on rough terrain, bumps, or holes in the road. This was supposed to be addressed in recall 24V865000. I am still waiting for replacement of my water pump from re... Read more
Incident date: Feb 25, 2025
See attached document for complaint.
Incident date: Feb 24, 2025
The contact owns a 2023 Jeep Grand Wagoneer. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the engine overheated with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the fuel sensor had failed and needed to be replaced. The vehicle was repa... Read more
Incident date: Feb 24, 2025
The contact owns a 2023 Jeep Grand Wagoneer. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the engine overheated with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the fuel sensor had failed and needed to be replaced. The vehicle was repa... Read more
Incident date: Feb 24, 2025
NTSB mandated an OTA to Fisker Oceans. As a result of the poor update my car's ICC went out leaving me with very limited control over vehicle settings including all HVAC which meant I had no defroster (as well as heat this winter). No ability to control the regenerative breaking, charging settings, safety settings, etc. At one point my vehicle would no longer take any charge at all and eventually ... Read more
Incident date: Feb 16, 2025
When I turn my wheel right or left one side make a lot of noise. It’s putting me as risk or driiving and messing up my tires I got a message saying there was recall problem and I can see and hear it needs to be fixed and no haven’t been inspected and it been since last year January and no lights but messing up my tires because I had to get new ones
Incident date: Feb 16, 2025
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribut... Read more
Incident date: Apr 29, 2024
The steering doesn't return to center when making turns on occasion. This issue can cause an overcorrection, this does seem to be a fairly common issue seen in various forums and appears to be a very expensive fix.
Incident date: Apr 29, 2024
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. The local dealer and Round Rock Honda(512-904-6900) were contacted. The vehicle was not diagnosed or repaired. The cont... Read more
Incident date: Apr 21, 2024
Panoramic sunroof shade began sagging over night and now can fall and block view of rear view mirror out of the back of vehicle.
Incident date: Feb 22, 2025
As reported by others, Engine Malfunction light came on. Car running rough. Mazda dealer says corroded wiring harness and $5k to replace. They bypass the conventional repair and splice it in. Within a hour of driving after pick up, same engine malfunction light and rough running returns. This time they said I need a new transmission. Electrical issues and faulty transmission are both dangerous. ... Read more
Incident date: May 12, 2024
Brakes: The brake pedal occasionally oscillates while being depressed. This feels like a tickle and causes uncertainty of control while braking. Speed Control: Loss of speed control experienced during abrupt change in road level (in a construction zone). Loss of speed control engaged regenerative braking causing a sharp decrease in vehicle speed and stopping hazard to vehicles behind mine. Blind... Read more
Incident date: May 12, 2024
My engine through a rod on approximately 9/26/24. I had it towed to Garden Grove Kia. They said they needed to contact Kia Corporate to find out if my car was still under warranty. Corporate acknowledged that there was a recall for the rod bearing that could cause a fire (safety issue). I was also told that there was a class action lawsuit. Corporate informed me that I was notified by mail. Which ... Read more
Incident date: May 12, 2024
My engine through a rod on approximately 9/26/24. I had it towed to Garden Grove Kia. They said they needed to contact Kia Corporate to find out if my car was still under warranty. Corporate acknowledged that there was a recall for the rod bearing that could cause a fire (safety issue). I was also told that there was a class action lawsuit. Corporate informed me that I was notified by mail. Which ... Read more
Incident date: Nov 12, 2024
Prior to a recall-mandated update of the vehicle's operating system, I received numerous (daily) ADAS warning lights and sounds. Regen braking often (2-3 times per week) jerked the car abruptly. Additionally, the ADAS lane-keeping process was jerky. The vehicle was evaluated by an over-the-air (OTA) team and determined to be ready for an OTA update, which occurred from 11/11/ to 11/12/2024. This u... Read more
Incident date: Nov 12, 2024
The transmission has been slipping on multiple occasions between 3rd and 4th gear, changing gears very harshly and sometimes forcing the vehicle to speed up rapidly and unexpectedly. It has also caused the vehicle to slow down rapidly, trying to find a certain gear then shifting back down to 1st gear randomly while driving in traffic. I barely have 70,000 miles on the truck.
Incident date: Nov 12, 2024
Rear spoiler is leaking water into the cab causing the headliner and rear seat to get wet when raining outside
Incident date: Feb 21, 2025
My entire ADAS system is unreliable and I get constant warnings for various features including, but not limited to Adaptive Cruise, Collision warnings, emergency breaking, lane keeping, etc. Additionally, I still have a very common issue when braking on a broken surface where the car lurches forward. I have MANY electrical issues related to interior/exterior lighting, accessibility, etc.
Incident date: Feb 21, 2025
My Transmission failed on me driving on the highway.
Incident date: Feb 13, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker vehicle following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I will have to incur additional expenses to ... Read more
Incident date: Feb 21, 2025
My Transmission failed on me driving on the highway.
Incident date: Feb 22, 2025
As reported by others, Engine Malfunction light came on. Car running rough. Mazda dealer says corroded wiring harness and $5k to replace. They bypass the conventional repair and splice it in. Within a hour of driving after pick up, same engine malfunction light and rough running returns. This time they said I need a new transmission. Electrical issues and faulty transmission are both dangerous. ... Read more
Incident date: Feb 22, 2025
Unannounced OTA update on 2/22/2025 left my vehicle undrivable and no longer operational by draining 12V battery and failed installation caused partial software update making the car no longer operational. The vehicle, now, shows it is stuck in neutral and doesn’t even sift any more. OTA update was supposedly addressing below recall related issues: 24V865000 (Regen Braking OTA-2.2) 24V405000 ... Read more
Incident date: Feb 13, 2025
Car shut off while driving because warning light for the power steering came on p.451stating check power steering fluid level. Vehicle has either a sealed power steering system or its electric. It was raining at the time that this happened. This is a big risk factor that could have led to a wreck but thank god that it did not was able to get out of traffic and stop. It took an hour of waiting bef... Read more
Incident date: Feb 19, 2025
I had someone cut me off on the highway, I went to honk my horn & it didn't work. I then also noticed that my steering wheel control buttons did not work, or light up either. Upon investigation I found out that those are all symptoms of the clockspring not working properly & needing replaced.