Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Mar 20, 2024
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle a knocking noise was present coming from the engine compartment. The vehicle was taken to the local mechanic who discovered metal shavings in the engine oil and determined that the engine rod bearings had failed causing severe damage to the engine. The vehicle was not repaired. The mechanic informed us of a ma... Read more
Incident date: Mar 20, 2024
The truck randomly caught fire. There is 100’s of not 1000’s of reports of the 3.5 eco boost trucks catching fire with no explanation. Now I’m being treated like a criminal and have lost my mint condition truck.
Fire
Incident date: Mar 14, 2024
Engine will RANDOMLY CUT OFF AND IT WOULD DO THAT EVEN WHEN IN DRIVE LIKE IT WASNT GETTING GAS. The dash board would light then continue going WOULD START RIGHT BACK AWAY AND HAS DONE THAT EVER SINCE.i purchased it I ALSO HAD THE O2 CENSOR REPLACED AS WELL. THE TIRES ARE AWFUL THE SUSPENSION. Electrical Problems I have to hit my headlight to come on before I leave when it's dark. Sometimes when I ... Read more
Incident date: Mar 18, 2024
The contact owns a 2013 Hyundai Accent. The contact stated that when the vehicle was started, the ABS warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonabl... Read more
Incident date: Mar 18, 2024
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that p... Read more
Incident date: Oct 5, 2023
The contact owns a 2016 Ford Explorer. The contact stated that rainwater had leaked into the driver's side B-pillar trim panel causing electrical failures to occur which included the battery failure and the keyless entry failure. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The failure mileage was 125,000.
Incident date: Dec 7, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the misfire in cylinder #3 was displayed. Additionally, the vehicle experienced shaking and vibrations while starting the vehicle. The vehicle was taken to the local mechanic who determined that coolant was present inside cylinder #3 and the engine long block cracked and needed to be replaced. The vehicle was... Read more
Incident date: Mar 4, 2024
Within the first week of ownership (delivery on 1/15/24), the car's parking and/or front collision sensors started malfunctioning on a regular basis. The sensors repeatedly gave off false alerts when the car would approach intersections even though no obstacles were in front of, or behind, the car. The false alerts were quite startling and they consisted of loud alarms and warning images in both... Read more
Incident date: Mar 4, 2024
Within the first week of ownership (delivery on 1/15/24), the car's parking and/or front collision sensors started malfunctioning on a regular basis. The sensors repeatedly gave off false alerts when the car would approach intersections even though no obstacles were in front of, or behind, the car. The false alerts were quite startling and they consisted of loud alarms and warning images in both... Read more
Incident date: Feb 12, 2024
The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 80 MPH, the passenger’s side exterior middle trim panel had dislodged from the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure and explained that the failed part was not listed in NHTSA Campaign Number: 24V031000 (Structure). The vehicle was not repair... Read more
Incident date: Feb 15, 2024
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not releas... Read more
Incident date: Feb 15, 2024
Hello, I bought my car used from a dealership called Cody's Classic Cars in wisconsin. I bought it at 26,000 miles. I saw on the carfax report that there was a recall concerning the headgasket that was said to be repaired back in 2014. I have had the car since 2021 and have driven very little, currently I am less than 53,000 miles. There seems to be a coolant leak we cannot find. We replaced the ... Read more
Incident date: Feb 15, 2024
Every time I put vehicle in reverse, the main screen display which shows vehicles and objects behind and surrounding the vehicle turns almost completely white. I reached out to Tesla and booked a service appointment and was told that the issue I was experiencing was a result of a software upgrade. When I challenged the service advisor to explain how this was an upgrade, he said there was a issue w... Read more
Incident date: Jan 1, 2024
The vehicle intermittently experiences brake failure when traversing rough or uneven terrain. The lane keep assist system occasionally causes the vehicle to veer towards the incorrect side of lane markings.
Incident date: Jan 1, 2024
Hyundai Corporate and Bentley Huntsville are refusing to fix faulty engine in vehicle. Bentley Hyundai submitted a fake PA asking for Hyundai Corporation to pay for engine combustion cleaning. Hyundai Corporation and Bentley Hyundai Huntsville Alabama are not honoring extended warranties on known engine failure in their vehicles that are stalling on highways, catching fire and damaging other car p... Read more
Incident date: Jan 1, 2024
There is a squeaky sound from where the seatbelt anchors to the car in the driver’s seat. It mainly sounds like the right side, however, it can be heard when leaning to the left(away from the shift nob). You have to have the seatbelt on while driving, to hear the sound. I’ve taken the vehicle 4 times and thought it was the seat, however, I still hear the sound and only hear it while driving wi... Read more
Incident date: Feb 26, 2024
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacture... Read more
Incident date: Feb 26, 2024
My 2010 Nissan Murano incurred transmission and transfer case failure @ around approximately 95,000 miles despite keeping up with the required maintenance. This was in a form of erratic jerking, overheating, and decreased pick up speeds. However, the vehicle did not have any service lights indicating further issues on the dash. I then went to 2 Nissan service centers to request that Nissan fix the... Read more
Incident date: Jan 22, 2024
The breaking system has failed numerous times nearly causing accidents and I’ve had faulty/false forward collision warnings and emergency breaking engage for no reason to the point where I’ve been thrusted forward and injured.
Incident date: Jan 22, 2024
I had turned right off [XXX] in Greensboro onto [XXX] . It is not a busy road. I was preparing to turn left on [XXX], Greensboro and there were no other cars on the road and no parked cars. The instrument panel flashed a box that said something like ‘pre collision alert’. There were no other vehicles around and no pedestrians and it was around lunchtime. INFORMATION REDACTED PURSUANT TO... Read more
Incident date: Jan 22, 2024
The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m... Read more
Incident date: Feb 24, 2024
We were driving down a parkway and a yellow message flashed "battery malfunction" and the high-voltage battery fault came on and the car lost power while on a public road. I could break & steer but that was all. I was on a public road and had to coast down the hill (luckily was able to maintain speed) and there happened to be a parking lot I could coast into when we got to the bottom. I called... Read more
Incident date: Feb 24, 2024
Engine bearing failure, sudden and without warning. Engine started to use oil between oil changes. Loud knocking started suddenly during starting and then continuous knock while running. Identical with issues related to recall 168, but my VIN does not show that recall effects my vehicle.
Incident date: Feb 24, 2024
A couple of weeks ago, heater would not work and a very cold day. We stopped after a while for gas and then the heat went on. This went on every time we used the car. So we got an appt at local Ford place last week, where we bought car. Took them several days but turns out the coolant is leaking into the engine and we need a new motor to the tune of 7000 bucks. The car never warned us of any malfu... Read more
Incident date: Jan 18, 2024
1.The Internet continues to not work. 2.Key Fobs do not work. 3.Regenerative braking functions failure. Brakes/wheels start to smoke and smell like electric smoke. Brake now squeaks, not sure if it is related. 4.Brakes seemed to temporarily fail on two different occasions while going around a turn on uneven terrain. No response from company, reported twice. 5.Consistent safety system failures. ... Read more
Incident date: Jan 18, 2024
The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that there was windy sound coming from the front passenger's side door while driving. Additionally, the contact stated that there was water accumulated between the front driver's side door and the body of the vehicle, which caused water to pour inside the vehicle while openi... Read more
Incident date: Jan 18, 2024
The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that there was windy sound coming from the front passenger's side door while driving. Additionally, the contact stated that there was water accumulated between the front driver's side door and the body of the vehicle, which caused water to pour inside the vehicle while openi... Read more
Incident date: Feb 3, 2024
Hydraulic lift adjuster failure causing loud engine knocking. Vehicle cannot be driven and costs thousands of dollars in repairs. The engine is only at 42,000 miles.
Incident date: Feb 12, 2024
When backing up the car the cameras don't turn on and often times the collision sensors go off randomly. On the highway the emergency brakes go off randomly when a car passes by on the right-hand side of the vehicle.
Incident date: Dec 22, 2023
ABS and EBS warnings, traction control warnings repeatedly turning in and off. Code - C0020-01. Cruise control inop when lights/chimes are going. This has been going on for nearly 8 months.
Incident date: Feb 12, 2024
The transmission completely loses power at random intervals. It will also shift gears without changing throttle ( from 7th to 1st and back) The vehicle will ‘hunt’ for a gear while turning causes the vehicle to stall This is a life threatening issue.
Incident date: Jan 23, 2024
The catalytic converter is failing on this vehicle. The vehicle had been maintained pre manufacturer specifications. Check engine light came on without warning. Crank shaft and cam shaft sensor both Failed on vehicle and had to be replaced. All bearing had to be replaced. Two of which were fixed before 60,000 miles. Hood rusted completely through. Cross members are rusting through.
Incident date: Feb 9, 2024
The steering is real jerky and hard to drive. The dealer said on 11/13 that it was unsafe to drive. Part is on back order. Now they say it might be April.
Incident date: Feb 9, 2024
The Tesla Model S Plaid with the yoke does not have a functional horn feature in the center of the yoke. Instead, the horn button is a small one to the side. This is dangerous and not intuitive. Similarly, the capacitive turn signal buttons on the left make little sense. It’s particularly challenging to indicate the correct signal when I’m in a roundabout to note when I’m going to exit. Ther... Read more
Incident date: Jan 10, 2024
Since delivery basic safety systems are not working such as emergency braking, blind spot monitoring, the key fob doesn’t open the car, the phone app doesn’t work, the front camera is not working and adas is offline, the car doesn’t start, the left rear passenger light always turns on, and the list goes on. It’s an electric car and was delivered with constant error messages that fisker cou... Read more
Incident date: Jan 10, 2024
Something occurred with the steering, automatic braking, or lane keeping assistance on [XXX] at approximately 6:35am while I was driving my 2022 Tesla Model 3 Long Range North in the carpool lane just south of [XXX] in Sandy Utah. The roads were a little slick so was proceeding cautiously at around 65 MPH when the car turned to the left slightly, then immediately to the right, which caused it to d... Read more
Crash
Incident date: Jan 10, 2024
Something occurred with the steering, automatic braking, or lane keeping assistance on [XXX] at approximately 6:35am while I was driving my 2022 Tesla Model 3 Long Range North in the carpool lane just south of [XXX] in Sandy Utah. The roads were a little slick so was proceeding cautiously at around 65 MPH when the car turned to the left slightly, then immediately to the right, which caused it to d... Read more
Crash
Incident date: Jan 23, 2024
I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.
Crash
Incident date: Jan 23, 2024
I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.
Crash
Incident date: Nov 15, 2023
The contact owns a 2023 Fisker Ocean. The contact stated that upon start of the vehicle, the gear shifter failed to engage and would move out the park(P) position. The contact also noticed that the gear position lights had failed to illuminate on the instrument panel. The vehicle then began to roll backwards at a rapid speed as the brakes failed to operate upon depression of the brake pedal. The c... Read more
Incident date: Nov 15, 2023
On a few occasions, while driving, the forward collision warning came on causing the car to automatically brake when there were no cars in front of or around the car. Brought the car to dealer and was quoted $2057.50. After that, all 4 automatic door locks stopped working. Brought car to dealer again and was quoted $1375.00 to replace the door actuators for a grand total of $3658.78. Nissan con... Read more
Incident date: Nov 15, 2023
On a few occasions, while driving, the forward collision warning came on causing the car to automatically brake when there were no cars in front of or around the car. Brought the car to dealer and was quoted $2057.50. After that, all 4 automatic door locks stopped working. Brought car to dealer again and was quoted $1375.00 to replace the door actuators for a grand total of $3658.78. Nissan con... Read more
Incident date: Jan 8, 2024
Any time I'm driving in wet or slightly slick weather conditions, the regenerative braking on my Fisker causes the brakes to lock up and instantly lose control. Even at very slow speeds. I've additionally had drastic safety issues with the car when driving in cruise control. When traveling around 70-80 mph on cruise control, when I'd hit even a small crack or bump in the road, the CC instantly sh... Read more
Incident date: Jan 8, 2024
engine failure on the freeway no warning, no noise just all of sudden engine failure went to body shop, and they immd found out need to REPLACE engine, and they have the engine in stock. meaning, GM is aware this can has engine problem, thats why they have engine in stock and NO recall or alert notified customers. imagine what happened if i was drivng 80 miles per hour and all of sudden lost c... Read more
Incident date: Jan 8, 2024
UNKNOWN Car accident in 2022 that impacted the front and driver side of the vehicle. Air bags did not deploy as it was a pretty bad accident. The light of the air bag would be on stating that it was not on and then go off completely in different situations. Never once did I receive a letters from the manufacturer stating the recall.
Crash
1 injured
Incident date: Feb 1, 2024
1.- Bolsa de aire. Si me lo solicita, por supuesto puedo llevarlo a inspección. 2.- Se puso en riesgo ya que pudo haber sido otro tipo de accidente y las bolsas de aire no se activaron. Yo usaba el cinturón de seguridad. 3.- No ha sido confirmado por un distribuidor local. 4.- No no ha sido inspeccionado por el fabricante. 5.- No hubo ningún tipo de luces o indicador de la falla de las bolsas d... Read more
Crash
Incident date: Jan 17, 2024
We had issues with the car from the day it arrived ranging from the key fob not working to multiple warning lights that interrupted the regenerative braking. Despite multiple tickets filed, Fisker was unresponsive. After about two weeks of owning the car (less than 250 miles on a brand new vehicle), the car went unresponsive while driving despite having a full charge and no warning/issue alerts. T... Read more
Incident date: Jan 17, 2024
Driving down side road about 35-40 MPH with my son, hit a hole in road. Car made a loud boom with immediate signs of problem. (No airbag deploy or warning signs showing on app or on dash) Pulled over to find no issue with tires, body of car or rims of tire. Upon raising hood, found passenger front strut had pushed through engine casing and was hitting top of hood. Fortunately, I was not on a m... Read more
Incident date: Jan 17, 2024
Driving down the highway, I noticed my steering wheel was loose. As I continued driving the steering wheel became more loose. It was difficult to steer, I had to hold the steering wheel tight to the column in order to keep control. I was 2 miles from home when it became this bad. I slowed downand was able to manuever into the driveway. I had the truck towed to Caskinette Ford in Carthage, NY.... Read more
Incident date: Jan 23, 2024
After remote starting the vehicle, the vehicle timed out. Upon entering and starting the vehicle, a check engine light and overheating notification were received. The vehicle was undrivable and this occurred during single-digit temperatures. The vehicle was left overnight (single-digit cold weather) and upon return the following day, the vehicle was started and still had a check engine light and e... Read more