Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Jan 31, 2024
Today, I had to slam on my breaks on the freeway. Luckily I was able to stop in time. However the Fisker completely shut off, flashed every warning light imaginable and wouldn’t respond. I sat diagonally in the middle of a 6 lane freeway and for 5 straight minutes the car wouldn’t work. I finally got the car to turn on but it wouldn’t switch to drive, it was stuck on park or neutral. I had t... Read more
1 injured
Incident date: Jan 31, 2024
Infotainment system randomly becomes unresponsive and the screens will go black. The dealership stated that my phone was causing the issue. This is not true as the issue has happened when my phone is not in the car, phone is in the car/connected via bluetooth, in the car/connected via apple carplay (wired connection). This could be dangerous during the summer as these screens control the temperatu... Read more
Incident date: Jan 31, 2024
Meticulously maintained 2026 Honda Pilot with less than 90,000 miles experienced a catastrophic engine failure while driving on highway. Dealership diagnostic found code P0305 and commented, "the engine bearing failed resulting in a catastrophic failure. Cut open oil filter and found bearing material inside. Recommending a used or new engine." This same vehicle / year has a NHTSA Recall Numbe... Read more
Incident date: Mar 29, 2024
When accelerating quickly in drive, the vehicle shifts into neutral, brakes, goes into park and shuts down. Technicians have repeated the issue and attempted to fix it but no solution has been found. The dash displays the message, "Brake System malfunction. Service Required." There are a few dash icons that display indicating a "System Fault," "Brake malfunction," and "ADAS fault."
Incident date: Mar 29, 2024
Both the front distronic system,which controls adaptive cruise control and emergency braking, and the blind spot warning have failed. Failure of both systems is usually caused by water getting into the respective control units related to poor sealing allowing water to enter and causing the systems to fail. I believe that these systems are critical to vehicle safety. The pre safe braking is essenti... Read more
Incident date: Mar 29, 2024
Both the front distronic system,which controls adaptive cruise control and emergency braking, and the blind spot warning have failed. Failure of both systems is usually caused by water getting into the respective control units related to poor sealing allowing water to enter and causing the systems to fail. I believe that these systems are critical to vehicle safety. The pre safe braking is essenti... Read more
Incident date: Jan 1, 2024
There have been many issues with my Fisker..Since the first day I got it I have had problems trying to get the car doors to open. I have even been TRAPPED MULTIPLE TIMES IN THE CAR unable to get out because the doors won't unlock to let me OUT. Since the first day I got the car I have been sending messages to fisker. Also, The first day I got the car, The Brakes system malfunction warning comes on... Read more
Incident date: Jan 1, 2024
This incident occured on 4-2-2024, while driving to the doctor with my newborn daughter. Our 2023 Hyundai Palisade Limited did not respond/accelerate/move when pressing on the gas pedal. The engine/transmission seemed to malfunction when trying to pull off from a green traffic light. There was loss of power and the palisade would not move. This vehicle was purchased brand new and it is a serious s... Read more
Incident date: Jan 1, 2024
This incident occured on 4-2-2024, while driving to the doctor with my newborn daughter. Our 2023 Hyundai Palisade Limited did not respond/accelerate/move when pressing on the gas pedal. The engine/transmission seemed to malfunction when trying to pull off from a green traffic light. There was loss of power and the palisade would not move. This vehicle was purchased brand new and it is a serious s... Read more
Incident date: Apr 3, 2024
The contact owns a 2019 Toyota Rav4. The contact stated that upon accelerating from a stop, the vehicle lunged forward. The vehicle was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the con... Read more
Incident date: Apr 3, 2024
Nothing has happened yet, however this recall has been known for almost a year and GM is not working to resolve the issue. They only state that there is no ETA on the remedy. The agent also lied to me about when the recall was issued. He told me February of 2024 and my letter was sent and dated June 2023.
Incident date: Apr 1, 2024
I have created some service tickets thru the Fisker website and got no response, Shawn did a great job taking care of the initial issues I had, I just keep finding more that have not been addressed or stopped working with the OS2.0, the Bluetooth keeps disconnecting or not connecting at all when I enter the vehicle, the “Lane keep assist” never worked, I am still owe the rear flaps, the emerg... Read more
Incident date: Apr 1, 2024
Was driving through the cities, when all of a sudden the brakes in my vehicle were suddenly not working. Being in heavy traffic doing 40mph, I veered off to the side of the road avoiding an accident. I exited the vehicle and inspected underneath for any broken/leaky brake lines. I then checked to see that I still had brake fluid. Everything seemed to be fine. There was no warning or indication wit... Read more
Incident date: Apr 1, 2024
The power steering goes out when making a slight turn, an alarm on the dash sounds
Incident date: Apr 4, 2024
Passenger window moves in opposite direction. Specifically, when the passenger window is partially down, trying to close the window from the driver side switch results in the window traveling in the opposite direction. This is a safety concern. If there are children or dogs in the passenger side, or if there is someone outside trying to get in, the window opening instead of closing is very unexpec... Read more
Incident date: Mar 25, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? Brakes system How was your safety or the safety of others put at risk? When hitting a bump or pothole, the brake would not work properly, and the vehicle keeps moving forward almost accelerating Has the problem been reproduced or confirmed by a dealer or independent service center? No Fisker custom... Read more
Incident date: Dec 8, 2023
While driving the vehicle the power steering failed making the vehicle very hard to steer. This is a major safety issue. With the inability to steer my life and the lives of the passengers in my vehicle and others on the road were put at risk. This is an ongoing problem that needs to be addressed by RAM.
Incident date: Dec 8, 2023
Was driving on the highway I hard a pop sound and I look in my mirror and saw a big white smoke fog and then hard tapping from the hood and pulled over and my car would not start had it towed and had 2 mechanic look at it told me my engine is blown and there is a hole in it that my engine is defective
Incident date: Sep 30, 2023
The sidewall of the camper is cracking at the front, lower corner of the left front slide out. This could be an indication of a major structural issue within the wall of the camper. This crack is located in an area of high stress due to the design of the 5th wheel camper. If the structure fails while the camper is being towed at highway speed, a catastrophic event would occur endangering my life a... Read more
Incident date: Feb 7, 2024
Issue with car locking itself arbitrarily and not allowing occupants to exit the vehicle while using inside lever or outside lever. Safety issue. Also no safety features seems to be activated on the vehicle.
Incident date: Feb 7, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact ha... Read more
Incident date: Feb 7, 2024
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was ... Read more
Incident date: Apr 3, 2024
Seatbelt Malfunctions Warning when driving, break malfunction warning while driving, doors wont open, Vehicle stopped accelerating on the freeway, and vehicle plagued with bugs that prevent charging.
Incident date: Apr 3, 2024
The contact's girlfriend owns a 2010 BMW 328i. The contact's girlfriend received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated after parking the vehicle, the engine made an abnormal sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechani... Read more
Incident date: Apr 3, 2024
On February 17, 2024 I was involved in a hit and run. I was T-boned on the passenger side and the front passenger door wouldn't open and no airbags deployed. Later on in February I received a Toyota Airbag Contol Unit Settlement. I haven't ever received an recall information on any recalls for my vehicle.
Crash
3 injured
Incident date: Sep 3, 2023
The contact owns a 2023 Fisker Ocean One. The contact stated while shifted into reverse(R) the vehicle independently shifted to park(P). There was no warning light illuminated. The contact had to release the accelerator pedal and depress the brake pedal to shift into the desired gear. Additionally, the contact stated that the doors failed to unlock while using the key fob. The contact had to make ... Read more
Incident date: Sep 3, 2023
The problem happens intermittently and not all the time. I will be driving on the highway or in the city and sometimes when I barely touch the gas pedal my car will accelerate at high speeds, and the RPM gauge will go all the way into the seven mark and it Turns red and it starts beeping and the only way to get that off is for me to let off the gas pedal and come to a stop and then shift it from d... Read more
Incident date: Sep 3, 2023
The problem happens intermittently and not all the time. I will be driving on the highway or in the city and sometimes when I barely touch the gas pedal my car will accelerate at high speeds, and the RPM gauge will go all the way into the seven mark and it Turns red and it starts beeping and the only way to get that off is for me to let off the gas pedal and come to a stop and then shift it from d... Read more
Incident date: Jan 8, 2024
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Incident date: Jan 8, 2024
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Incident date: Apr 1, 2024
Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.
Incident date: Dec 26, 2023
Advanced Driver Assistance System (ADAS called Fi-Pilot in Fisker) and Sensor Malfunction: On multiple occasions, I have experienced instances where multiple warnings would come up such as regenerative braking, front collision system unavailable, front cameras not functional, side sensors, lane keep system unavailable, auto emergency braking system unavailable, ADAS fault – features limited or u... Read more
Incident date: Dec 26, 2023
Cvt transmission failure which Honda is known for. I have a small child and this poses a risk to both as we were driving when it first happened. Honda needs to recall the cvt transmission and do right by its faithful customers and not charge $8000 to fix the problem.
Incident date: Dec 26, 2023
Since purchasing our vehicle, we have been beset with several problems. The battery system to the vehicle has been malfunctioning consistently since at least June of 2022. The entire electrical system in the vehicle did not respond. We had to have the vehicle towed to the local Jaguar dealer. In June of 2023, we had another instance where the car was not coming on and we had been receiving notific... Read more
Incident date: Mar 15, 2024
The Check Engine light hasn't worked on our Jaguar F Pace since we bought it despite taking it multiple times to multiple dealerships (due to moving to three different cities). We were told by each dealership that it wasn't a issue unless it was flashing. The final straw was in Feb 2024 we were driving on a busy road (A1A) at 55 miles per hour and the car started jerking, making loud noises and th... Read more
Incident date: Feb 29, 2024
Vehicle loses power/loss of throttle/loss of the accelerator. The first time this happened I was unaware and stuck in the middle of a turning lane when it lost power to the accelerator, after a couple of minutes the vehicle responded and because I was pressing on the pedal it kicked into full power mode sending me over a median into oncoming traffic. This situation not only put me and my child a... Read more
Incident date: Feb 29, 2024
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle w... Read more
Incident date: Feb 29, 2024
The contact owns a 2015 Hyundai Equus. The contact stated that while the vehicle was parked in the garage, there was an unknown liquid leaking from under the hood. The contact received notification of NHTSA Campaign Number: 23V651000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufact... Read more
Incident date: Mar 27, 2024
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was ... Read more
Incident date: Mar 27, 2024
The contact owns a 2015 Ford Explorer. The contact stated when the vehicle was powered on, the Air Bag warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed that wiring under the rear passenger seats needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Incident date: Nov 5, 2023
Anytime the vehicle goes over a bump the vehicle lunges forward even if the operator is pressing the brakes. Collison warning does not work properly and lane departure warning is spotty. Interior lights randomly come on and off without any operator control. Fisker has not done anything since November 5, 2023 when I took delivery of the car.
Incident date: Nov 5, 2023
The contact owns a 2014 Fiat 500L. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The contact also stated that while in reverse(R), a gear shifter message was displayed, and the check engine warning light was illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 17V192000 (Power Train) w... Read more
Incident date: Nov 5, 2023
Loss of power steering
Incident date: Feb 1, 2024
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: ... Read more
Incident date: Feb 1, 2024
The taillamp housing failed, and taillamp fell out of the vehicle. Online research shows that this is a design defect that Porsche learned of early in the "991.1" generation cars, as it is reported by multiple owners at multiple sites online. Well, happened to my early 991.1 also. Porsche recognized the fatigue-failure within a year or so of launch, and instituted a fairly simple fix, by adding... Read more
Incident date: Feb 1, 2024
The exhaust pipe, gaskets and muffler. Yes, at times we do smell the exhaust inside the vehicle and a loud sound coming from the engine when the vehicle is in motion and on standby. Yes they were notified and are still waiting for parts to have it repaired. They advised to continue driving my car and refused to provide a rental to use during the downtime due to my ‘issue’ not covered by my war... Read more
Incident date: Mar 27, 2024
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehic... Read more
Incident date: Mar 27, 2024
Engine started to knock started having power loss and is no longer able to drive
Incident date: Mar 27, 2024
When taking off initially with the truck sometimes within the first 30 seconds of moving there is two yellow lights that come on the dash, while the center text window displays service brake system. The stored MIL code is C0020-01. Also when going over bumps in the road the message will also return. Sometimes it stays on, and I do not have the ability to use cruise control. One time I was driving ... Read more
Incident date: Mar 22, 2024
On [XXX] while traveling at highway speed my Chevrolet volt abruptly lost propulsion and an alert was displayed to pull over and turn car off. I was on [XXX] in California a 4 lane highway forced to cross 3 lanes of traffic at an exceptionally slow speed in heavy traffic. It is a miracle a crash did not occur. Fortunately other drivers were aware and able to stop or quickly change lanes. AAA to... Read more