Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Apr 29, 2024
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact noticed white smoke coming from the tailpipe. Additionally, the check engine warning light was illuminated. The contact drove the vehicle to a safe location and parked the vehicle. The contact checked the oil level and confirmed that the oil level was adequate. The vehicle was taken to t... Read more
Incident date: Apr 29, 2024
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and conf... Read more
Incident date: Apr 29, 2024
The contact owns a 2019 GMC Acadia. The contact stated that while the vehicle was in park with the engine running, the vehicle suddenly rolled away. As a result of the failure, the vehicle crashed into another parked vehicle. The air bags did not deploy. No warning lights were illuminated. A police report was not filed. There were no injuries reported. The vehicle was taken to the dealer, who dete... Read more
Crash
Incident date: Feb 28, 2024
The vehicle is reporting an error on the display. "Supplemental restraint system problem. See your dealer" a quick Google search in Honda Pilots forum confirms numerous vehicles experienced this same issue. Seems like we have multiple failures for tge air bag or restraint systems.
Incident date: Feb 28, 2024
The vehicle is reporting an error on the display. "Supplemental restraint system problem. See your dealer" a quick Google search in Honda Pilots forum confirms numerous vehicles experienced this same issue. Seems like we have multiple failures for tge air bag or restraint systems.
Incident date: Feb 28, 2024
Ignition switch. There is an old recall on this switch but my trucks vin # was not included. I complained awhile back and still it was not added. 11373017. My switch needs to be recalled. I’m having the same exact problems originally reported. On more than one occasion I have almost gotten in an accident because of the keys falling out and getting jammed underneath the gas pedal.
Incident date: Apr 28, 2024
This car is supposed to have lane keep assist and lane departure warning. When it goes off, instead of push the car back towards the center of the lane, it's pulling it towards line. The car is constantly trying to drive "on" the line vs between the lines. Fisker will not acknowledge it as an issue and has told me that 1.11 will fix it (it did not), then they told me that 2.0 will take care of ... Read more
Incident date: Apr 28, 2024
This car is supposed to have lane keep assist and lane departure warning. When it goes off, instead of push the car back towards the center of the lane, it's pulling it towards line. The car is constantly trying to drive "on" the line vs between the lines. Fisker will not acknowledge it as an issue and has told me that 1.11 will fix it (it did not), then they told me that 2.0 will take care of ... Read more
Incident date: Apr 28, 2024
The windshield fogs up in our Seattle weather extremely fast. Faster than any car I've been in. It only clears up if we have the defrost on high but only to the windshield. It won't work if we do windshield and feet. This leaves people in the back seat cold because their air controls won't work. Also, since the 2.0 update, if you turn on the front windshield defogger, the heat turns on all th... Read more
Incident date: Apr 28, 2024
The windshield fogs up in our Seattle weather extremely fast. Faster than any car I've been in. It only clears up if we have the defrost on high but only to the windshield. It won't work if we do windshield and feet. This leaves people in the back seat cold because their air controls won't work. Also, since the 2.0 update, if you turn on the front windshield defogger, the heat turns on all th... Read more
Incident date: Apr 28, 2024
The windshield fogs up in our Seattle weather extremely fast. Faster than any car I've been in. It only clears up if we have the defrost on high but only to the windshield. It won't work if we do windshield and feet. This leaves people in the back seat cold because their air controls won't work. Also, since the 2.0 update, if you turn on the front windshield defogger, the heat turns on all th... Read more
Incident date: Apr 28, 2024
No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have already ran out of fuel and it still showed 200+ miles left and the gauge was still around 1/2. Also w... Read more
Incident date: Apr 28, 2024
No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have already ran out of fuel and it still showed 200+ miles left and the gauge was still around 1/2. Also w... Read more
Incident date: Apr 28, 2024
No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have already ran out of fuel and it still showed 200+ miles left and the gauge was still around 1/2. Also w... Read more
Incident date: Apr 28, 2024
Upon deceleration heavy vibration would occur due to defective tire. These were stock parts that came from the factory. Unstable wobble could cause loss of traction and ability to stop in a timely manner.
Incident date: Mar 16, 2024
Unknown.. it’s currently in the shop and not repairable with 119k miles
Incident date: Mar 16, 2024
I have been driving this car for over a year and have not had any impact, collision or any kind of accident. Last week I noticed a crack around the windshield. I starts from the bottom, up towards the middle and arcs toward the driver side. There is no point of contact or any indication that a small/tiny rock fell on it. At first I thought it was a rain drop that rolled down on the windshield but ... Read more
Incident date: Mar 16, 2024
I purchased the vehicle 1/21. I only took my car to Midland Honda to do all repairs. The last repair I paid them for was a tuneup June 2023. I paid them $1082.90 for the service. October 2023 my car started to do the same thing it did back in June for the tune up. So this time I took the car to AutoZone because the check engine light came on. It showed that it was a misfire. They said the car shou... Read more
Incident date: Apr 25, 2024
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, she observed an excessive amount of smoke coming from the exhaust, after which the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion resulted in engine misfire. The vehicle w... Read more
Incident date: Apr 25, 2024
The contact owns a 2009 Chevrolet Cobalt. The contact stated while attempting to start the vehicle, the vehicle failed to start and was jumpstarted; however, the auto theft warning light illuminated, and the key could not be removed from the ignition. The contact was able to drive the vehicle however, the locks failed to lock the doors, and there was a clicking sound when the windows failed to rol... Read more
Incident date: Apr 16, 2024
When using Auto Pilot/Traffic Aware Adaptive Cruise Control at highway speeds (55 to 75mph), vehicle will on occasion, slam on the brakes and steer to the right for no apparent reason. When this has happened in the past, we would press on accelerator peddle, to quickly recover from the braking to prevent a rear end collision and continue down the road. This last time (April 12, 2024) however, pre... Read more
Incident date: Feb 18, 2024
When using Auto Pilot/Traffic Aware Adaptive Cruise Control at highway speeds (55 to 75mph), vehicle will on occasion, slam on the brakes and steer to the right for no apparent reason. When this has happened in the past, we would press on accelerator peddle, to quickly recover from the braking to prevent a rear end collision and continue down the road. This last time (April 12, 2024) however, pre... Read more
Incident date: Apr 15, 2024
When turning at low speeds the steering locks up, stabilitrack warning lights come on, entire dash and information center starts blinking then vehicle chutes down causing total loss of control.
Incident date: Apr 22, 2024
The contact owns a 2013 Ford Edge. The contact stated while driving 45 MPH, upon acceleration, the vehicle began to shake and shudder. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter, hoses, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure an... Read more
Incident date: Apr 22, 2024
The contact owns a 2019 Ford Edge The contact stated while driving approximately 30 MPH, there was an abnormal shuddering coming from the transmission. There was no warning light illuminated. The vehicle was taken to a dealer where the vehicle was currently being diagnosed. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and was referred... Read more
Incident date: Apr 23, 2024
The vehicle failed PA state inspection for corroded frame where the front fuel tank strap broke free from a slot into the frame. Who knows when it popped free. There is now only one rear strap holding the gas tank in up under the vehicle. This could have resulted in a full gas tank just dropping right out of the vehicle. Contacted ram dealer where i got the truck from. First they said ok, we ... Read more
Incident date: Apr 23, 2024
The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light and other unknown warning lights were illuminated. Additionally, the odometer displayed dashes only, not numbers. The vehicle was driven to the residence. The contact stated that prev... Read more
Incident date: Apr 23, 2024
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 70 MPH, there... Read more
Incident date: Apr 16, 2024
As stated earlier, The GPS does not work properly. Its voice command system does not work. This causes the driver to manually put the information in and causes the driver to take eyes off the road. Second, the charging pad does not work. In both incidences, I am told Honda has no repair. They do not seem to care. Hundreds of other owners, of all Honda vehicles are having the same problem. A rec... Read more
Incident date: Apr 16, 2024
As stated earlier, The GPS does not work properly. Its voice command system does not work. This causes the driver to manually put the information in and causes the driver to take eyes off the road. Second, the charging pad does not work. In both incidences, I am told Honda has no repair. They do not seem to care. Hundreds of other owners, of all Honda vehicles are having the same problem. A rec... Read more
Incident date: Apr 16, 2024
The vehicle was delivered [XXX], its an EV and does probably 70% highway/30% city driving. As an EV is on "one pedal" mode exclusively to use the motor to brake the vehicle and regenerate charge to the battery so we rarely use the actual brakes. at 18k mile we notices when the brakes were applied the vehicle and steering wheel shock, we took the car in for service and the front brake rotors were r... Read more
Incident date: Apr 20, 2024
The contact owned a 2015 Toyota RAV4. The contact stated that while the vehicle was parked in his driveway, he observed black smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was file... Read more
Fire
Incident date: Apr 19, 2024
The contact owns a 2019 Kia Sedona. The contact stated that while operating the vehicle, there was a strong fuel odor inside the cabin of the vehicle. The check engine warning light had remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the high-pressure fuel regulator was faulty and needed to be replaced. The high-pressure fuel regulator ... Read more
Incident date: Apr 19, 2024
The contact owns a 2016 Kia Sorento. The contact stated while attempting to start the vehicle, the vehicle failed to start, prompting her to contact AAA for roadside assistance. Later, the AAA technician made the contact aware that the gear shifter had failed to engage. No warning lights were illuminated. The vehicle was not towed to the dealer or an independent mechanic. The vehicle was not repai... Read more
Incident date: Apr 6, 2024
STEERING WHEEL SHAKES VIOLENTLY WHEN THE CAR IS STARTED. AFTER AWHILE IT GOES OUT COMPLETELY MAKING IT EXTREMEMLY DANGEROUS TO STEER OR TURN WHILE DRIVING. TOOK IT TO A DEALER IN NORFOLK, NE, NORFOLK GM SERVICE CENTER, AND THEY SAID RECALL WAS FIXED BACK IN 2014 AT A SHOP IN HARTINGTON, NE. SAME ISSUE IMMEDIAITLY HAPPENED AGAIN. ISSUE IS NOT FIXED AND CAR REMAINS UNSAFE FOR TRAVEL.
Incident date: Apr 6, 2024
STEERING WHEEL SHAKES VIOLENTLY WHEN THE CAR IS STARTED. AFTER AWHILE IT GOES OUT COMPLETELY MAKING IT EXTREMEMLY DANGEROUS TO STEER OR TURN WHILE DRIVING. TOOK IT TO A DEALER IN NORFOLK, NE, NORFOLK GM SERVICE CENTER, AND THEY SAID RECALL WAS FIXED BACK IN 2014 AT A SHOP IN HARTINGTON, NE. SAME ISSUE IMMEDIAITLY HAPPENED AGAIN. ISSUE IS NOT FIXED AND CAR REMAINS UNSAFE FOR TRAVEL.
Incident date: Apr 6, 2024
1 month after sofware update car lost power while driving, pulled over, restarted and now getting check engine light and u1011, u1028, u1010 error codes.
Incident date: Apr 13, 2024
Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more ti... Read more
Incident date: Apr 13, 2024
Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more ti... Read more
Incident date: Apr 13, 2024
I own a 2019 Ram 1500 Laramie quad cab 4x2. In two different instances while accelerating from a stop or near stop the transmission dropped completely out of gear. The message "Return shifter to park(P) then shift to desired gear" has come up. On one of those occasions I was pulling out onto a main road. Luckily for me there was no traffic at that moment as I made it into the lane before the trans... Read more
Incident date: Apr 8, 2024
I have a 2014 chevy silverado that I purchased brand new from the dealer. The truck just hit 100,000 miles and recently had a clunking noise from the rear undercarriage. After having it inspected, it has come to my attention that the frame is rusted and rear crossmembers are rusted out causing the rear shock mount to break, and I'm not sure if the frame is salvageable. After doing some research, I... Read more
Incident date: Mar 22, 2024
I had to replace my Rack and Pinion and tie rods because my steering wouldn't work and my truck only has 51,744k miles on it. This makes no sense to me. This should be a recall issue.
Incident date: Mar 22, 2024
I had to replace my Rack and Pinion and tie rods because my steering wouldn't work and my truck only has 51,744k miles on it. This makes no sense to me. This should be a recall issue.
Incident date: Apr 13, 2024
The car experienced a red, blinking check engine light. We had the car towed to the local Hyundai dealership. Please see attached document for the work that was done. This was in November 2023, and we just now had to have the car towed to the dealership again (April 2024).
Incident date: Apr 5, 2024
1. The vehicle has steering issues and is no longer drive able. Steering difficulty began in mid to late August 2023. The steering is now impossible to use and vehicle to l is rendered inoperable. 2. Since purchasing the vehicle I have noticed the transmission is having issues shifting gears. The rpm will be high at speeds of 40-60mph, and the vehicle will only shift to a different gear if I tak... Read more
Incident date: Oct 20, 2023
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The conta... Read more
Incident date: Dec 20, 2023
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Incident date: Jan 29, 2024
The contact owns a 2024 Jeep Wrangler. The contact stated while stopped at a toll booth, the vehicle independently accelerated with the brake pedal depressed. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 317.
Incident date: Jan 29, 2024
Forward Collision Mitigation braking randomly activates and slams on the brakes despite no cars/obstacles/items in front of it. I have luckily not been rear-ended, but I've had several close calls when driving in traffic (car noses dipping behind me). The dealership has so far been unable to replicate this issue and stated that unless they can replicate there is nothing they can/will do to fix the... Read more
Incident date: Jan 29, 2024
Today, I had to slam on my breaks on the freeway. Luckily I was able to stop in time. However the Fisker completely shut off, flashed every warning light imaginable and wouldn’t respond. I sat diagonally in the middle of a 6 lane freeway and for 5 straight minutes the car wouldn’t work. I finally got the car to turn on but it wouldn’t switch to drive, it was stuck on park or neutral. I had t... Read more
1 injured