Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Apr 29, 2024
The sensors aren’t reliable. Some days, the sensors work and some days they don’t. While I still utilize the skills from driving without these sensors, there will be a time where the sensor may turn off without me knowing and cause an accident because I can’t safely rely on them
Incident date: Apr 29, 2024
The touch screen dash display has become delaminated and sometimes does not turn on when the vehicle is shifted in reverse. Thus, it's difficult to see if a child or pedestrian is behind the vehicle when placed in reverse on the dash screen. This poses a serious Safety issue and I have read on several forms that this occurs just after 3-4 years of use and is a common problem.
Incident date: Apr 29, 2024
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact noticed white smoke coming from the tailpipe. Additionally, the check engine warning light was illuminated. The contact drove the vehicle to a safe location and parked the vehicle. The contact checked the oil level and confirmed that the oil level was adequate. The vehicle was taken to t... Read more
Incident date: Feb 28, 2024
Several incidents with this car. All available for inspection. 1. Brakes dont work intermittently and then engage or release at random. We could have ran into a car when the brakes "released"randomly while pressing down the pedal. There is a brake malfunction light that comes on with. a loud gong when we start the car up. 2. Mark the Fisker deck said has reproduced and says he feels like there... Read more
Incident date: Feb 28, 2024
Power steering stops working while driving. Feels like steering wheel locks up while driving, extremely dangerous and frightening. It's a intermittent issue and hard to duplicate at the Hyundai dealership. This is a known issue and Hyundai is making it difficult to people to get their cars fixed and safe again because their mechanics cannot duplicate the issue at will at the shop. This excuse is ... Read more
Incident date: Feb 28, 2024
The vehicle is reporting an error on the display. "Supplemental restraint system problem. See your dealer" a quick Google search in Honda Pilots forum confirms numerous vehicles experienced this same issue. Seems like we have multiple failures for tge air bag or restraint systems.
Incident date: Apr 28, 2024
This car is scary to drive. When I go over bumps in the road (man hole cover, railroad tracks, damaged road, etc) and hit my brakes, the car speeds up. When I'm using cruise control and I go over some kind of bump, the cruise will disengage and the regenerative braking kick on instantly. These events only happen over certain bumps and make it hard to expect. I've almost gotten rear ended on... Read more
Incident date: Apr 28, 2024
This car is supposed to have lane keep assist and lane departure warning. When it goes off, instead of push the car back towards the center of the lane, it's pulling it towards line. The car is constantly trying to drive "on" the line vs between the lines. Fisker will not acknowledge it as an issue and has told me that 1.11 will fix it (it did not), then they told me that 2.0 will take care of ... Read more
Incident date: Apr 28, 2024
This car is supposed to have lane keep assist and lane departure warning. When it goes off, instead of push the car back towards the center of the lane, it's pulling it towards line. The car is constantly trying to drive "on" the line vs between the lines. Fisker will not acknowledge it as an issue and has told me that 1.11 will fix it (it did not), then they told me that 2.0 will take care of ... Read more
Incident date: Apr 28, 2024
This car is supposed to have lane keep assist and lane departure warning. When it goes off, instead of push the car back towards the center of the lane, it's pulling it towards line. The car is constantly trying to drive "on" the line vs between the lines. Fisker will not acknowledge it as an issue and has told me that 1.11 will fix it (it did not), then they told me that 2.0 will take care of ... Read more
Incident date: Apr 28, 2024
The windshield fogs up in our Seattle weather extremely fast. Faster than any car I've been in. It only clears up if we have the defrost on high but only to the windshield. It won't work if we do windshield and feet. This leaves people in the back seat cold because their air controls won't work. Also, since the 2.0 update, if you turn on the front windshield defogger, the heat turns on all th... Read more
Incident date: Apr 28, 2024
The windshield fogs up in our Seattle weather extremely fast. Faster than any car I've been in. It only clears up if we have the defrost on high but only to the windshield. It won't work if we do windshield and feet. This leaves people in the back seat cold because their air controls won't work. Also, since the 2.0 update, if you turn on the front windshield defogger, the heat turns on all th... Read more
Incident date: Apr 28, 2024
The windshield fogs up in our Seattle weather extremely fast. Faster than any car I've been in. It only clears up if we have the defrost on high but only to the windshield. It won't work if we do windshield and feet. This leaves people in the back seat cold because their air controls won't work. Also, since the 2.0 update, if you turn on the front windshield defogger, the heat turns on all th... Read more
Incident date: Apr 28, 2024
No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have already ran out of fuel and it still showed 200+ miles left and the gauge was still around 1/2. Also w... Read more
Incident date: Apr 28, 2024
No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have already ran out of fuel and it still showed 200+ miles left and the gauge was still around 1/2. Also w... Read more
Incident date: Mar 16, 2024
Car was purchases [XXX]. The braking became unavailable [XXX] while driving on the freeway. Several alerts and warnings came on to the vehicle regarding collision, lane changing. This has happened twice, second time [XXX]. Other issues have included: Car rolls back when foot taken off pedal even when parked on flat ground. Regenerative breaking issues persistent. Multiple alerts and warnings regar... Read more
Incident date: Mar 16, 2024
The truck is getting constant ABS failure messages, such as (1) “Service electronic braking system”, and (2) “Service antilock brake system “. When either of these rear their ugly heads, there is multiple loud dinging sounds (which startles the driver), and the cruise control gets turned off. Why hasn’t there been a safety recall?!?! If you guys can’t see that a failed braking syst... Read more
Incident date: Mar 16, 2024
Unknown.. it’s currently in the shop and not repairable with 119k miles
Incident date: Apr 25, 2024
The car started to stall and engine lights were flashing in the middle of interstate and it wouldn’t go above 60mph almost was about to get hit from the back
Incident date: Apr 25, 2024
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed air bag sensor. The contact was informed that the air bag sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the failure could be repaired, but it mi... Read more
Incident date: Apr 16, 2024
Airbags went off for no reason causing me to lose control of vehicle putting my life at risk. My insurance adjustor/investigator said they can't retrieve the info from airbag computer. I am being ticketed because the sheriff's department doesn't believe me.
Crash
Incident date: Feb 18, 2024
When using Auto Pilot/Traffic Aware Adaptive Cruise Control at highway speeds (55 to 75mph), vehicle will on occasion, slam on the brakes and steer to the right for no apparent reason. When this has happened in the past, we would press on accelerator peddle, to quickly recover from the braking to prevent a rear end collision and continue down the road. This last time (April 12, 2024) however, pre... Read more
Incident date: Apr 15, 2024
Liftgate sometimes works and sometimes does not, having to "reset" defective liftgate by pulling fuse and disconnecting battery and let set overnight
Incident date: Apr 22, 2024
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Fuel System, Gasoline). The contact stated that the day after having an oil change performed, while driving 35 MPH, the check engine and check oil warning lights illuminated. The contact was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not re... Read more
Incident date: Apr 22, 2024
The contact owns a 2014 Dodge Avenger. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) and the recall repair was performed; however, the failure recurred. The contact stated that a year later when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a different dealer where it was diagnosed with occupant restraint con... Read more
Incident date: Apr 23, 2024
Many grievances that are not addressed by the company: Brakes sometimes cause the car to "jump" forward and glide forward a couple of feet. If someone cuts you off and you have to quickly brake, the car may "jump" forward and get into an accident. The car has evidence of water build up somewhere inside the skeleton/body/frame of the car (evidence by "swishing" noises upon normal uphill accelera... Read more
Incident date: Apr 23, 2024
The vehicle failed PA state inspection for corroded frame where the front fuel tank strap broke free from a slot into the frame. Who knows when it popped free. There is now only one rear strap holding the gas tank in up under the vehicle. This could have resulted in a full gas tank just dropping right out of the vehicle. Contacted ram dealer where i got the truck from. First they said ok, we ... Read more
Incident date: Apr 23, 2024
The vehicle failed PA state inspection for corroded frame where the front fuel tank strap broke free from a slot into the frame. Who knows when it popped free. There is now only one rear strap holding the gas tank in up under the vehicle. This could have resulted in a full gas tank just dropping right out of the vehicle. Contacted ram dealer where i got the truck from. First they said ok, we ... Read more
Incident date: Apr 16, 2024
I began driving home from work with the vehicle at 75% charge. As I pulled onto the main road the vehicle experienced a regenerative braking error, then proceeded to lose power. The vehicle came to a halt and then displayed an error that the battery charge level was 0%. At this time every single error indicator on the dash became illuminated. The vehicle stopped in the travel lanes and was una... Read more
Incident date: Apr 16, 2024
Very strong gas smell inside the car when started and heat or air is turned on. I have done research and it is a common issue with this car. This is a very serious issue that can cause an engine fire with the gas leaking in the engine compartment.
Incident date: Apr 16, 2024
As stated earlier, The GPS does not work properly. Its voice command system does not work. This causes the driver to manually put the information in and causes the driver to take eyes off the road. Second, the charging pad does not work. In both incidences, I am told Honda has no repair. They do not seem to care. Hundreds of other owners, of all Honda vehicles are having the same problem. A rec... Read more
Incident date: Apr 20, 2024
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine oil pressure light ... Read more
Incident date: Apr 19, 2024
Notice something hanging when looking at the vehicle from the front took vehicle into Toyota dealership for inspection. Informed at that time there was an open recall on the vehicle was told by service director no remedy available to bring vehicle back in once remedy available. Explained there was visible damage to the vehicle. Vehicle in their possession since November 2023 no updated informatio... Read more
Incident date: Apr 19, 2024
Accelerator pedal slipped and lodged in trim making vehicle pin the acceleration pedal to the floor.
Incident date: Apr 6, 2024
During high speeds on the highway the car starting making random beeping and booping alerts, every warning showed up on the dash and a notification quickly popped up that said something along the lines of battery failure and need service, then disappeared, then a red battery indicator remained displayed and the car's acceleration and regenerative breaking went dead. We managed to roll the car for... Read more
Incident date: Apr 6, 2024
The rear differential keeps failing has been replaced 5 times in 3 years. When it fails it causes a lot of the safety features to disable, additionally it greatly affects the stability and handling of the vehicle. When this fails it’s an extremely difficult time driving the jeep and it’s quite dangerous due to the car not being stable.
Incident date: Apr 6, 2024
STEERING WHEEL SHAKES VIOLENTLY WHEN THE CAR IS STARTED. AFTER AWHILE IT GOES OUT COMPLETELY MAKING IT EXTREMEMLY DANGEROUS TO STEER OR TURN WHILE DRIVING. TOOK IT TO A DEALER IN NORFOLK, NE, NORFOLK GM SERVICE CENTER, AND THEY SAID RECALL WAS FIXED BACK IN 2014 AT A SHOP IN HARTINGTON, NE. SAME ISSUE IMMEDIAITLY HAPPENED AGAIN. ISSUE IS NOT FIXED AND CAR REMAINS UNSAFE FOR TRAVEL.
Incident date: Apr 13, 2024
All cameras have failed on this Fisker Ocean. That has led to the blind spot indicators being on at all times along with non functioning back-up cameras, lane-keeping system, parking indicators. No response on the ticket submitted (along with other tickets submitted for other issues previously). Headlights now turn off when the car stops no matter which mode (auto, headlights, or daytime running l... Read more
Incident date: Apr 13, 2024
Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more ti... Read more
Incident date: Apr 13, 2024
Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more ti... Read more
Incident date: Apr 8, 2024
April 17, 2024. Feds expands investigation into Honda’s automatic emergency braking system. “BRAKE” flashes on the dash. As shown in your article. Insight slows down for no reason. I’m a very cautious driver and around my surroundings. No accidents Not told to my dealer or manufacturer. What would they do? Keep me in the waiting room for hours. Then tell me there is nothing wrong. ... Read more
Incident date: Mar 22, 2024
Exact same issues as NHTSA Recall No.19V-272 -- Manufacturer Recall No. 3219D. -- Affected P/N: TK52-675XO B
Incident date: Mar 22, 2024
The radio intermittently changes volume, brightness level, turns off/on all by itself. This has caused the volume to get so loud I have to take my eyes off the road. There has been several other complaints online about this. It's dangerous to be driving to have the radio all of a sudden startle everyone and the driver tries to fix it while driving
Incident date: Apr 13, 2024
The steering wheel sticks when traveling straight. In order to maneuver the wheel a bit to stay in the lanes you have to jerk the wheel. It is not smooth but sticks and need to jerk the wheel.
Incident date: Apr 5, 2024
My brakes failed at a stop light. I was waiting at a red light waiting to get on the freeway . Brake was completely pressed, when my car started rolling forward. I kept trying to apply more force to brakes but was unable to stop the vehicle until it rolled into the car in front of me. I then had my car towed to Mazda and was told my accident was a result of human error. Inspection was done and no ... Read more
Crash
Incident date: Oct 20, 2023
See attached document for complaint, Dear Administrator: I am sending this letter in reference to my 2021 Ryker. I received the letter this week about the recall, and I've been trying all week to get it taken care of. I reached out to the deal Big Number 1 located at 505 Cobb St Birmingham AL 35209 about this recall. This is the second recall that I have had since I purchased my bike. The last rec... Read more
Incident date: Dec 20, 2023
The contact owns a 2022 Honda Civic. The contact stated that while driving at various speeds, the steering wheel was sticking and would remain stuck in a turning position without warning. The contact stated that excessive force was needed to regain control of the steering wheel. The vehicle had been taken to a dealer on several occasions where several steering repairs were performed under warranty... Read more
Incident date: Jan 29, 2024
Fisker ocean issues - [ ] Air conditioner/heating vents broken - [ ] Key fob only works occasionally - [ ] Multiple warning lights on - [ ] Software not updated - [ ] Brakes feel faulty catching when applied - [ ] Car pulls to the left hard if stops quickly - [ ] Windshield 2-3 ft crack/no glass to order - [ ] Clicking noise from dash - [ ] No registration/license plates - [ ] Called cus... Read more
Incident date: Jan 29, 2024
At approximately 61,000 miles, car would hesitate and sputter while driving. No warning lights appeared on dashboard to indicate any issues. I took the car Ford for inspection, and was told by Ford that I needed a new torque convertor. I had the dealership complete repairs at a considerable cost.
Incident date: Jan 29, 2024
The contact owns a 2024 Jeep Wrangler. The contact stated while stopped at a toll booth, the vehicle independently accelerated with the brake pedal depressed. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 317.