Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: May 7, 2024
Vibration between 25 & 45mph Confirmed by dealer technician possible transmission issue. First noticed on drive home after purchase. No incidents yet
Incident date: May 9, 2024
Cascading brake failures while driving. ABS unavailable. Regenerative braking unavailable causing the brake pedal to be really heavy and hard to stop. Parking brake warning. Tire pressure monitoring error. Traction control error (esc). Loud pump or motor noise coming from the rear when parked when failure occurs. Have video of this noise. This error is also causing the rear drive motor to not ... Read more
Incident date: May 9, 2024
The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.
Incident date: May 9, 2024
The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.
Incident date: May 11, 2024
We drove to the grocery store 5 minutes away. After being in the store for about 15 minutes we returned to go home. We tried starting the car and it wouldn’t start, message “High coolant temperature” came on with orange engine light. We waited 5 minutes, started again and all the warning lights flashed and the car locked up. Nothing would engage, even the brakes. We had to abandon the car i... Read more
Incident date: May 11, 2024
I was driving and I received a drive motor failure. I lost all ability to accelerate and once under 7 mph the car shuddered to a stop. The dash shut down immediately. After exiting the vehicle and locking it, I rendered and the car seemed operational. I drove again to try to return home with the same issue occurring. I repeated this process with my emergency lights on to get the vehicle the re... Read more
Incident date: May 11, 2024
Greetings I have a concern I bought a Mitsubishi Mirage G-4 when I applied the brake brakes and then the brake finch goes down I already took it to dealer 3 times and I designed it is not a defect and my life. Thanks a lot
Incident date: May 11, 2024
Greetings I have a concern I bought a Mitsubishi Mirage G-4 when I applied the brake brakes and then the brake finch goes down I already took it to dealer 3 times and I designed it is not a defect and my life. Thanks a lot
Incident date: Dec 6, 2023
We have experienced a consistent issue on a local street by our elementary child's school. We have contacted Fisker no fewer than 5-6 times since December 2023 about this issue. Fisker has consistently stated that an upcoming over the air (OTA) software update would fix this issue. We are currently on OS 2.0 and the issue still persists. As the vehicle is going down a low grade hill towards a ... Read more
Incident date: Dec 6, 2023
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The contact stated that when the vehicle was turned on, he observed a series of unknown warning lights being illuminated. The contact stated while driving at approximately 10 MPH, the brake pedal was depressed, and the brake pedal remained on... Read more
Incident date: Dec 6, 2023
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The contact stated that when the vehicle was turned on, he observed a series of unknown warning lights being illuminated. The contact stated while driving at approximately 10 MPH, the brake pedal was depressed, and the brake pedal remained on... Read more
Incident date: May 8, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated that while her daughter was driving at approximately 80 MPH, the brake pedal was depressed but was stiff and difficult to depress. The contact stated that her daughter accelerated to steer the vehicle away from slower traffic. The contact stated that her daughter depressed the accelerator pedal however, the vehicle failed to respond and st... Read more
Incident date: Apr 1, 2024
While driving, paired radio randomly begins dialing phone numbers. Controls randomly do not work or activate wrong control. Significant distraction to driving when trying to halt random uninitiated calls or radio arbitrarily activates and the controls do not function properly.
Incident date: Apr 1, 2024
The rear shock is leaking/bad. My car only has 30K miles. It caused my wheels to wear unevenly, which could have led me and my family to have a car accident if a wheel popped while driving. An independent service center has confirmed this when the vehicle failed inspection. No warning of the issue.
Incident date: Jan 22, 2024
Around three weeks ago, we start listening to a knocking noise in the engine. As soon as we heard this noise, we took it to a mechanic near our home and the mechanic told us that there was an internal problem with the engine and we needed to take it to an official Hyundai dealership to solve this problem. Moreover, they told me this is a common problem in Hyundai's cars and the dealership would do... Read more
Incident date: Jan 22, 2024
Around three weeks ago, we start listening to a knocking noise in the engine. As soon as we heard this noise, we took it to a mechanic near our home and the mechanic told us that there was an internal problem with the engine and we needed to take it to an official Hyundai dealership to solve this problem. Moreover, they told me this is a common problem in Hyundai's cars and the dealership would do... Read more
Incident date: May 9, 2024
The contact owns a 2014 Hyundai Elantra GT. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, causing the brake pedal stopper to fail. The contact referenced NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact also stated that the battery warning light was illuminated. The vehicle was taken to an independent mechanic and was dia... Read more
Incident date: Mar 23, 2024
The contact owns a 2021 Can-Am Ryker. The contact received notification of NHTSA Campaign Number: 23V855000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while trying to start the motorcycle, the ... Read more
Incident date: Mar 23, 2024
Rear liftgate opens, but then beeps as if closing, then does close without us wanting it to, slowly halfway, then slamming down after half-closed as if hydraulics or whatever holds up liftgate is failing. Anyone under door gets caught/slammed on. Yes, dealer rep has seen it happen at our local Toyota service center. The vehicle or component has not been inspected by the manufacturer, police, ins... Read more
Incident date: Mar 29, 2024
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The con... Read more
Incident date: Mar 29, 2024
Following updates To the computer system the radio touch screen develops lines and then blanks out. Can no longer use the vehicle backup camera, control the heat system and other vital systems on the vehicle as the display is unusable. Desler in Colorado Springs says this happens often, Jeep is aware of it but offers no guidance other than replacing the radio at the owners expense..appears in all ... Read more
Incident date: May 5, 2024
The Forward Collison icon is on, on my dash. I get a screen message the service is not working, then another to say the signal is lost. I cannot reprogram/reconnect the service in Uconnect. Makes no difference for icon whether engine is running or not. This started in November 2023. The dealer is saying sensor needs replaced. Which sensor? He indicated locations of several sensors. Dealer also s... Read more
Incident date: Apr 25, 2024
The contact owns a 2015 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when he turned his vehicle on the ABS warning light illuminat... Read more
Incident date: Feb 21, 2024
The Fisker Ocean is an unsafe vehicle. In the two and a half months I have owned the vehicle, I have experienced the following serious safety issues that have put other vehicles and my self at risk: - The vehicle will accelerate unexpectedly, nearly causing me to crash into a vehicle ahead of me on one occasion and almost run into oncoming traffic in another occasion. - Blind spot protection is in... Read more
Incident date: Feb 21, 2024
I have a 2016 KIA Sorento. The paint is pearl white and it is peeling. The peeling is on the hood, roof and A pillars so far.
Incident date: Feb 21, 2024
My Tesla sets off false front collision warnings multiple times a month, resulting in distraction, but more importantly, it increases my auto insurance rate through Tesla Insurance. I am not sure if Tesla is working on this "bug" or if it is intentional to keep driver safety scores below a certain threshold. I have video proof from the car itself indicating that there was no imminent collision th... Read more
Incident date: May 2, 2024
2nd row passenger seat belt, releases randomly, and or takes multiple attempts to get it to connect and hold. The seat belt is available for inspection. Children / Passenger safety at risk if belt detaches in an accident Issue has been reported to dealer multiple times, dealer fails to act. They have not replicated the issue because they will not schedule an appointment to address it and have... Read more
Incident date: May 2, 2024
This is the first of several entries I am making. The DEF headers on 7 of our trucks have had the same failure and if I see more I will report these also. This is an emission system issue. PART NUMBER 04-31354-004 HEADER-SSI,CONC.6BOLY,CMNS
Incident date: Dec 8, 2023
When driving and releasing the accelerator, the regen kicks in to slow the car and provide deceleration and regeneration. During this time, you can feel the brake pedal vibrate. When allowing regen to kick in and suddenly driving over a bump or uneven surface, the regen turns off, and thus, the car gets pushed forward suddenly as the part of deacceleration coming of the regen is not present. This ... Read more
Incident date: Dec 8, 2023
This was December2023Clicking noise when turning. "Rear swaybar bushing replaced (have gap in them when loaded)" also replaced 2 front Axle/CV Boots. Said they were worn. Additionally today, 5/3/2024 got in my car and there is a crack in my windshield that occurred overnight. Crack comes from bottom corning on drivers side up about 12 inches.
Incident date: Dec 8, 2023
This was December2023Clicking noise when turning. "Rear swaybar bushing replaced (have gap in them when loaded)" also replaced 2 front Axle/CV Boots. Said they were worn. Additionally today, 5/3/2024 got in my car and there is a crack in my windshield that occurred overnight. Crack comes from bottom corning on drivers side up about 12 inches.
Incident date: May 1, 2024
I have severe safety concerns about the malfunction of the vehicle’s regenerative braking system. Since I purchased the car, it has unexpectedly lurched forward during stop-and-go traffic on several occasions. This sudden and unpredictable acceleration poses a clear risk of collision and injury to both the vehicle’s occupants and other road users. Despite multiple attempts over the past six mo... Read more
Incident date: May 1, 2024
The contact owns a 2015 Ford Explorer The contact stated that while the vehicle was parked, she noticed the coolant fluid was low and the engine overheating warning light was illuminated, but there were no visible coolant leaks. The contact was able to drive a short distance to the residence. The contact refilled the coolant reservoir, but the coolant level was low the following day. The dealer wa... Read more
Incident date: May 1, 2024
I have a 2021 Chevy Blazer which has had to have two radiators replaced with less than 50,000 miles on the vehicle. The first time was in March of 2023. I took my vehicle in for an oil change and the technician told me the radiator was cracked and all of the coolant was drained from the vehicle. It must have just run out because I regularly check my fluids and the vehicle was not overheating prior... Read more
Incident date: Feb 10, 2024
I don't have any problem in car!
Incident date: Feb 10, 2024
I don't have any problem in car!
Incident date: May 1, 2024
On April 19 of this year I was driving on the freeway and I noticed my car was losing power and my engine light came on and I quickly had to merge over to the emergency lane while my car was jerking back and fourth and making a knocking sound. I’ve only had the car for about 5 years and I took it to the dealership and explained to them that my oil would burn faster now and I think it was messin... Read more
Incident date: May 2, 2024
Recently observed vehicle paint is peeling off and it is putting the vehicle at risk of rust and corrosion. It is above the back window. I have taken the vehicle to my local dealer where vehicle was purchased and inspected. They advised me to contact Honda Customer Service. Upon calling them they advised me there were no recalls at this time. My 2016 Honda should not be peeling when my 2004 Honda ... Read more
Incident date: May 2, 2024
Dear National Highway Traffic Safety Administration, I wish to report critical safety issues with my 2021 Ford Expedition Max. The primary concern involves the vehicle’s electrical system, which has repeatedly malfunctioned, causing complete vehicle shutdown while in motion. 1.Failed Component/System: The electrical system has failed, characterized by flickering lights followed by total loss o... Read more
Incident date: Apr 21, 2024
On [XXX] I opened a service ticket with Fisker for my Fisker Ocean One, Vin# [XXX] . On my drive to work the vehicle suddenly and very unexpectedly shuttered to a halt in the mist of driving. The times of the restarts were, [XXX], [XXX] and [XXX] and [XXX]pm. It was a clear day; everything was normal prior to the first episode at 1:17pm. After the third episode the " driver attention/alerts" came ... Read more
Incident date: Apr 21, 2024
While driving my 2016 GMC Canyon today May 1st, I am experiencing the following... power steering/stabilitrac control lights come on and loose power steering. sometimes it will reset after turning off the truck and restarting but this is happening more and more often which is a major safety issue when considering this occurs randomly at any given point while driving. I have experienced this issue ... Read more
Incident date: Apr 21, 2024
The contact owns a 2022 Chevrolet Suburban. The contact stated that the rear driver’s side seat belt failed to enter the locking mechanism. The vehicle was taken to a local dealer where it was diagnosed but not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Incident date: Mar 27, 2024
[XXX] While driving down [XXX] into Kansas City Kansas all of the sudden there was a loud explosion, sounded like a gun shot. Then we heard the air coming in the sunroof/moonroof. Nothing hit us it just exploded! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Apr 6, 2024
I was driving at 50 mph, midday, on a local road. All of a sudden, got a motor error, the motor light came up in red on the dash, all safety lights turned on on the dashboard - brake, adaptive assist (ADAS), motor fault, no safety features available. The car would not accelerate wit pushing the pedal and the car lost all propulsion. I was able to coast to the side of the road and come to a stop.... Read more
Incident date: Apr 6, 2024
I am reaching out on behalf of my wife who met with accident on 3/24/2024.She was driving Tesla Y model and this accident occurred due to System failure of Vehicle , brakes and Steering wheel get locked and she was not able to do anything and car hit the couple of trees on other side of parking lot . She was not using Autopilot feature and it vehicle didn't stop after applying the brake instead o... Read more
Crash
1 injured
Incident date: Apr 6, 2024
I am reaching out on behalf of my wife who met with accident on 3/24/2024.She was driving Tesla Y model and this accident occurred due to System failure of Vehicle , brakes and Steering wheel get locked and she was not able to do anything and car hit the couple of trees on other side of parking lot . She was not using Autopilot feature and it vehicle didn't stop after applying the brake instead o... Read more
Crash
1 injured
Incident date: Apr 3, 2024
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle lost motive power and failed to accelerate as needed. The contact stated that the check engine and low engine oil pressure warning lights were illuminated. The vehicle was taken to a local dealer who could not find a cause for the failure. The vehicle was not repaired. The manufacturer was ma... Read more
Incident date: Apr 3, 2024
The contact owns a 2010 Kia Sportage. The contact stated while driving at unknown speeds, the vehicle was jerking, and the electronic stability control warning light was illuminated. The failure recurred intermittently. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer ... Read more
Incident date: Apr 19, 2024
My 2016 Ford Fusion with 90,000 miles has a coolant intrusion problem. This has caused my car to shake, smell, run terribly, hesitate while driving in traffic, almost losing power and now not starting. The first time I had trouble starting my car I took it to the Ford dealer that has always worked on my cars and was told I have a coolant intrusion issue. They said coolant leaked into a cylinder du... Read more
Incident date: Apr 19, 2024
The sensors aren’t reliable. Some days, the sensors work and some days they don’t. While I still utilize the skills from driving without these sensors, there will be a time where the sensor may turn off without me knowing and cause an accident because I can’t safely rely on them