Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 1,850 complaints for FISKER

FISKER OCEAN (2023) — POWER TRAIN Jun 12, 2024
Incident date: Jun 7, 2024
The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could ... Read more
FISKER OCEAN (2023) — POWER TRAIN Jun 12, 2024
Incident date: Jun 6, 2024
The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the "Transmission Overheating," message was displayed, after which the vehicle inadvertently lost motive. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle w... Read more
FISKER OCEAN (2023) — VEHICLE SPEED CONTROL Jun 12, 2024
Incident date: Jun 12, 2024
Date is ongoing since November 2023. I am writing to report a safety concern related to the key fob of my Fisker Ocean One. On December 10 & 22, 2023, March 20 & 29, 2024, I have been locked out of the car for prolonged periods of time of more than 30 minutes and up to 5 hours. I have experienced daily failure to properly lock and unlock the vehicle, once I am in the vehicle even when putting the ... Read more
FISKER OCEAN (2023) — UNKNOWN OR OTHER Jun 12, 2024
Incident date: Jun 12, 2024
Any issues having to due with the Fisker Ocean are unresolved because no one answers the phone number that NTHSA and Fisker have provided (844-347-5971). Submitting a request on line does not result in a response and sending a request via email at [email protected] does not yield a response. There are serious issues and safety concerns with the vehicle that are not resolved and no one is helpi... Read more
FISKER OCEAN (2023) — ELECTRICAL SYSTEM Jun 12, 2024
Incident date: Jun 12, 2024
Any issues having to due with the Fisker Ocean are unresolved because no one answers the phone number that NTHSA and Fisker have provided (844-347-5971). Submitting a request on line does not result in a response and sending a request via email at [email protected] does not yield a response. There are serious issues and safety concerns with the vehicle that are not resolved and no one is helpi... Read more
FISKER OCEAN (2023) — FORWARD COLLISION AVOIDANCE: WARNINGS Jun 12, 2024
Incident date: Jan 1, 2024
Lara IPMA Computer Failure. Alert notice appeared on my truck display alon with an audible alarm indicating Front Camera Malfunction, Pre Collision Assist was Not Available. I contacted my Ford dealer(Columbia TN Ford). To schedule repairs. They had to replace the IPMA Computer to fix the system. The cost of repairs ($2107.91) was not covered by the Vehicle Warranty because of date. The truck... Read more
FISKER OCEAN (2023) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jun 12, 2024
Incident date: Jan 1, 2024
Lara IPMA Computer Failure. Alert notice appeared on my truck display alon with an audible alarm indicating Front Camera Malfunction, Pre Collision Assist was Not Available. I contacted my Ford dealer(Columbia TN Ford). To schedule repairs. They had to replace the IPMA Computer to fix the system. The cost of repairs ($2107.91) was not covered by the Vehicle Warranty because of date. The truck... Read more
FISKER OCEAN (2023) — LANE DEPARTURE: ASSIST Jun 12, 2024
Incident date: May 11, 2024
I have sent two service requests to Fisker Inc. for a critical safety failure. The rear drivers side door will not unlock. I have verified it is not in child lock. If I ever have to access my grandkids quickly, it will become a serious situation. I have also sent Fisker a video of the problem. There are other multiple issues with this 6 month old vehicle. Key fob does not work as intended. ... Read more
FISKER OCEAN (2023) — SERVICE BRAKES Jun 12, 2024
Incident date: May 11, 2024
The brake accumulator loosing pressure for the brake booster and abs, the actuator will buzz every few seconds trying to keep pressure in the braking system to a safe operating level of gas pressure. It isn't holding pressure due to this leak in the actuator. This is a very serious issue which endangers the lives of others due this brake failure is not being fully addressed. There is not much sto... Read more
FISKER OCEAN (2023) — STEERING Jun 12, 2024
Incident date: May 11, 2024
When I am driving sometimes I feel the steering wheel “sticks” and I have to apply more pressure to “break” the lock in order to steer it. I have noticed it at highway speeds and even on some curves which I believe makes it easier to accidentally over correct. It has the potential of creating an accident if on a curved road where one has to apply more pressure to break the steering wheel... Read more
FISKER OCEAN (2023) — ELECTRICAL SYSTEM Jun 12, 2024
Incident date: Jun 10, 2024
Dashboard lights are flickering and the headlights are intermittently turning on when the engine is off. This is a commonly reported failure and defect in the the Keyless Access Control Unit with Honda Ridgeline, Odyssey, and Pilot and Acura MDX and RDX models with keyless start. However, Honda would not recall the defect.
FISKER OCEAN (2023) — ENGINE Jun 11, 2024
Incident date: Apr 6, 2024
While driving it shifts into neutral
FISKER OCEAN (2023) — UNKNOWN OR OTHER Jun 11, 2024
Incident date: Apr 6, 2024
While driving it shifts into neutral
FISKER OCEAN (2023) — ENGINE Jun 11, 2024
Incident date: Mar 24, 2024
The engine seized without any warning. There was no sounds no smoke no anything that would indicate a issue with the engine. After engine failure come to find out that there is a little over three quarts of oil missing with no leak and no warning light came up on the dash, which if it had it would have saved me from having this happened where they now want me to replace the engine. There are many ... Read more
FISKER OCEAN (2023) — STRUCTURE Jun 11, 2024
Incident date: Mar 24, 2024
The contact owns a 2015 Mercedes-Benz C300. The contact stated while washing the vehicle, he observed that the roof panel had become detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V197000 (Structure), but the V... Read more
FISKER OCEAN (2023) — LANE DEPARTURE: BLIND SPOT DETECTION Jun 11, 2024
Incident date: Jun 11, 2024
- The key fob does not open the door immediately, and sometimes not for 5-10 minutes. Today, I had cold groceries and I stood outside my car trying to unlock it for 10 minutes. The fob didn’t work and neither did the app on my phone. My mother-in-law often rides with me and she is elderly. She would have had much difficulty in the heat waiting for the car to unlock (luckily not with me today). A... Read more
FISKER OCEAN (2023) — STRUCTURE:BODY Jun 11, 2024
Incident date: Jun 11, 2024
Trailer frame cracked that could lead to attachment failure of trailer body during towing or frame break. Frame failure during towing could lead to loss of vehicle control. Have contacted Airstream Corporation concerning issue and awaiting response. Another Airstream Nest owner has had frame failure. Symptom was found upon frame inspection. Have not had inspection by police or insurance.
FISKER OCEAN (2023) — AIR BAGS Jun 11, 2024
Incident date: Jun 11, 2024
The contact owned a 2016 GMC Terrain. The contact stated that while making a right turn, a Dodge Ram truck ran through a stop sign causing the contact to crash into the truck head-on. The air bags failed to deploy. The contact's daughter arrived at the scene and transported him to the local hospital to be evaluated for brain, neck, left-hand fingers, swollen right leg, and back pain injuries that ... Read more
Crash 1 injured
FISKER OCEAN (2023) — ELECTRICAL SYSTEM Jun 10, 2024
Incident date: Jun 9, 2024
The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn’t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help. 911 was called and emergency ambulance took me to ER. Luckily I am alive, it coul... Read more
Crash 1 injured
FISKER OCEAN (2023) — SERVICE BRAKES Jun 10, 2024
Incident date: Jun 9, 2024
The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn’t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help. 911 was called and emergency ambulance took me to ER. Luckily I am alive, it coul... Read more
Crash 1 injured
FISKER OCEAN (2023) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jun 10, 2024
Incident date: Jun 8, 2024
I just bought/got my Fisker Ocean Extreme, it barely had 500 miles on it. I have already had numerous issues with this car. Ex, emergency braking system, electrical, GPS, sensors, honestly you name it! The company has been of no help, I was on hold for 5 1/2 hours today. Only to hear from a robot telling me my call is important and that an agent (that never came) would be right with me. The cat al... Read more
FISKER OCEAN (2023) — UNKNOWN OR OTHER Jun 10, 2024
Incident date: Jun 8, 2024
The rear tailgate latch malfunctioned. When the doors are locked using the key fob or auto door locks the tailgate pops open. When you get up to speeds over 11mph triggering the door auto-locks, the tailgate pops open and swings out.
FISKER OCEAN (2023) — UNKNOWN OR OTHER Jun 10, 2024
Incident date: Jun 8, 2024
I can not get my rear left passenger door to open from either inside or outside.
FISKER OCEAN (2023) — EXTERIOR LIGHTING Jun 9, 2024
Incident date: Jan 5, 2024
The vehicle accelerates on its own when I try to slow down at traffic lights and turns. Almost hitting pedestrians and cars in front of me. The lights in the back seat turn on while driving indicating to the police that I’m doing more than driving in the car The body parts so low quality the door handles are brittle and breaking. They cut my fingers and my kids fingers when we were opening and... Read more
Crash 2 injured
FISKER OCEAN (2023) — ELECTRICAL SYSTEM Jun 9, 2024
Incident date: Jan 5, 2024
When coming to a complete stop, the auto stop feature kicks on and then stalls the car and won’t restart. Have seen in many online forms that this is a very common problem with these cars
FISKER OCEAN (2023) — UNKNOWN OR OTHER Jun 9, 2024
Incident date: Jan 5, 2024
I am curious as to why my front tires are wearing out on the outside? It was suggested to get a front end alignment & I did. But as the photos shows these tires are wearing uneven. I also have a rumbling vibration that comes from the front tires upon accelerating from a traffic light. Please advise.
FISKER OCEAN (2023) — LANE DEPARTURE: BLIND SPOT DETECTION Jun 7, 2024
Incident date: May 22, 2024
Loss of braking occurs when either slowing down using regen braking or applying brakes if driving over uneven or rough pavement. For example going or railroad tracks. Lane keep assistance pulls car into turn while driving around on ramps. It should not pull you into turn of same direction. Blind spot warnings are intermittent and requires reset of software or pulling over and retarting car. ... Read more
FISKER OCEAN (2023) — SUSPENSION Jun 7, 2024
Incident date: May 22, 2024
Hello, I have a Ram equipped with the Air Ride Suspension. It has been a long on going problem for me. It has been a safety concern as it involves with the Suspension of the vehicle and at random moments the front end of the truck will drop all the way down to the bump stops making it impossible to drive or steer. I have noticed I am not the only one and that plenty of other people have delt with ... Read more
FISKER OCEAN (2023) — SERVICE BRAKES, HYDRAULIC Jun 7, 2024
Incident date: May 22, 2024
The contact owns a 2012 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 35 MPH, there was an abnormal banging and clicking sound coming from underneath the vehicle. The local dealer was contacted several times. The vehicle was not diagnosed... Read more
FISKER OCEAN (2023) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jun 7, 2024
Incident date: May 17, 2024
The vehicle accelerates when foot is off accelerator and vehicle going over a small bump on road that causes the vehicle to lift a little. This lifting causes the vehicle to accelerate without warning. The accelerate is quite sudden and at high speeed. The ADAS system often malfunction. Emergency breaking has engaged on several occasions on low speeds. Lane keep system often malfunctions. C... Read more
FISKER OCEAN (2023) — FUEL/PROPULSION SYSTEM Jun 7, 2024
Incident date: May 17, 2024
"Leaking injectors causing cylinder wall wash, resulting in low compression." Per Nissan of Chattanooga East. Stated they have seen this before and can be a "common" malfunction. Puts others and self at risk of catastrophic engine malfunction and fuel injector malfunction. Car fire, an engine explosion, or simply breaking down in the middle of the interstate, "Repair" occurred and sent home, 2 ti... Read more
FISKER OCEAN (2023) — ENGINE Jun 7, 2024
Incident date: May 17, 2024
"Leaking injectors causing cylinder wall wash, resulting in low compression." Per Nissan of Chattanooga East. Stated they have seen this before and can be a "common" malfunction. Puts others and self at risk of catastrophic engine malfunction and fuel injector malfunction. Car fire, an engine explosion, or simply breaking down in the middle of the interstate, "Repair" occurred and sent home, 2 ti... Read more
FISKER OCEAN (2023) — ENGINE Jun 7, 2024
Incident date: Jun 6, 2024
The contact owns a 2020 Subaru Forester. The contact stated while driving at 60 MPH, a deer jumped in the roadway causing damage to the front driver-side engine compartment. No air bags had deployed. The contact had managed to pull onto the side of the road. The contact stated she and the front passenger exited the vehicle safely when shortly afterward a fire started in the front driver-side engin... Read more
Fire
FISKER OCEAN (2023) — VEHICLE SPEED CONTROL Jun 7, 2024
Incident date: Jun 6, 2024
While operating the motorcycle, it will randomly go into limp mode no matter what speed you’re at the motorcycle will rapidly decelerate extremely quickly and without warning. No brake light to illuminate when this happens. I have contacted INDIAN motorcycles as well as dealerships with absolutely no help whatsoever. This is extremely dangerous and can get me killed!!!!!
FISKER OCEAN (2023) — EXTERIOR LIGHTING Jun 7, 2024
Incident date: May 5, 2024
On May 5, 2024 three passengers were locked in the rear seat of the vehicle. The door lock button in the car would not unlock the rear passenger doors, nor would the remote, nor would trying to open the door with the handle. Approximately 1.5 hours later, the rear doors unlocked. However, the rear passenger overhead lights would not turn off.
FISKER OCEAN (2023) — ENGINE AND ENGINE COOLING Jun 7, 2024
Incident date: May 5, 2024
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manu... Read more
FISKER OCEAN (2023) — ENGINE Jun 7, 2024
Incident date: May 5, 2024
Drove this 15 Kia Optima on the highway when all of a sudden it lost power and died. There was no lights or symptoms prior to this happening. The vehicle ran as it should up until the other day, the Engine had no codes or lights on in the vehicle.. Then without any signs at all the vehicle stalled and almost caused an accident on the highway and the would not start. Barely made it to the breakdown... Read more
FISKER OCEAN (2023) — LANE DEPARTURE: ASSIST Jun 7, 2024
Incident date: May 12, 2024
The ADAS system has constant problems. However, on [XXX] 2024 all ADAS systems failed during a road trip to Jacksonville, Florida. I charged the car to 100% for the first time. All ADAS and the HVAC quit working. The car has had a repeated Ultrasonic Sensor Fault Warning nearly constantly every sense. In addition, the blind spot warning sometimes identifies cars and sometimes it does not. I... Read more
FISKER OCEAN (2023) — FUEL/PROPULSION SYSTEM Jun 7, 2024
Incident date: May 12, 2024
There is an electrical component to this vehicle that is not shutting off. I charged the car to 80%, drove approximately 12 miles, locked the car at approximately 3:45 pm and it sat until 9:45am today. The vehicle has drained to 68%. I have proof of the charge for Electrify America and proof of the mileage.
FISKER OCEAN (2023) — ELECTRICAL SYSTEM Jun 7, 2024
Incident date: May 12, 2024
There is an electrical component to this vehicle that is not shutting off. I charged the car to 80%, drove approximately 12 miles, locked the car at approximately 3:45 pm and it sat until 9:45am today. The vehicle has drained to 68%. I have proof of the charge for Electrify America and proof of the mileage.
FISKER OCEAN (2023) — UNKNOWN OR OTHER Jun 7, 2024
Incident date: Jun 7, 2024
There is an electrical component to this vehicle that is not shutting off. I charged the car to 80%, drove approximately 12 miles, locked the car at approximately 3:45 pm and it sat until 9:45am today. The vehicle has drained to 68%. I have proof of the charge for Electrify America and proof of the mileage.
FISKER OCEAN (2023) — SERVICE BRAKES, HYDRAULIC Jun 7, 2024
Incident date: Jun 7, 2024
The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light il... Read more
FISKER OCEAN (2023) — AIR BAGS Jun 7, 2024
Incident date: Jun 7, 2024
Why is this not resolved with a remedy as yet? It is over six months now. This is unacceptable.
FISKER OCEAN (2023) — VEHICLE SPEED CONTROL Jun 7, 2024
Incident date: May 23, 2024
Vehicle would go into reduced speed mode and abruptly come to 17 mph on highway. I have called. Emailed. And send message on social media with zero responses. Service department has not responded in months to any service requests.
FISKER OCEAN (2023) — SERVICE BRAKES Jun 7, 2024
Incident date: May 23, 2024
The ABS and traction light come in 2022 F53 chassis and 2024 Thor Motor home. No cruise control and breaks seem to not function properly. Cruise control is disabled. Start and stopping the vehicle erases the light until 63mph then again comes on. Looking atvall the threads online I am surprised you have not pushed Ford for a solution. 2 times repairs but not fixed. Brand new and sat in shop sinc... Read more
FISKER OCEAN (2023) — VEHICLE SPEED CONTROL Jun 7, 2024
Incident date: May 23, 2024
The ABS and traction light come in 2022 F53 chassis and 2024 Thor Motor home. No cruise control and breaks seem to not function properly. Cruise control is disabled. Start and stopping the vehicle erases the light until 63mph then again comes on. Looking atvall the threads online I am surprised you have not pushed Ford for a solution. 2 times repairs but not fixed. Brand new and sat in shop sinc... Read more
FISKER OCEAN (2023) — LANE DEPARTURE: WARNING Jun 6, 2024
Incident date: Jun 6, 2024
Multiple system warning lights come on at various times when driving the vehicle. These startle my wife and she is concerned with the safety of the vehicle. When she lifts her foot off the accelerator the brake and accelerator shimmy and move causing alarm that something is wrong. System says charging ports is randomly open while driving, the lane departure or blind spot detection is unavailable... Read more
FISKER OCEAN (2023) — ELECTRICAL SYSTEM Jun 6, 2024
Incident date: Jun 6, 2024
Esc message on dashboard & all wheel drive disabled & lane assist traction control liggt turns on & parking brake light turns on while driving caused for my electric component to act all crazy including my sunroof I’ve been in the dealer over over try to fix it and that is concerning reason for my safety while u are driving and all those lights come on And yes I have took it to the dealer ... Read more
FISKER OCEAN (2023) — LANE DEPARTURE: ASSIST Jun 6, 2024
Incident date: Jun 6, 2024
Esc message on dashboard & all wheel drive disabled & lane assist traction control liggt turns on & parking brake light turns on while driving caused for my electric component to act all crazy including my sunroof I’ve been in the dealer over over try to fix it and that is concerning reason for my safety while u are driving and all those lights come on And yes I have took it to the dealer ... Read more
FISKER OCEAN (2023) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Jun 4, 2024
Incident date: Nov 3, 2023
After reporting multiple times to Fisker about the Brake pedal, which is very loose (lots of gap between the pedal resting position to the braking , no response from them. I have several incidents about stopping the car, either delayed response or sudden stopping which makes it unpredictable. Needs immediate attention to fix the brake pedal.
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