Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Aug 21, 2024
ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out ... Read more
Incident date: Jul 1, 2024
My car is less than 1 year old and the back windshield shattered out of nowhere one day while parked. Honda refuses to reimburse us since we already had it replaced by an outside company.
Incident date: Aug 21, 2024
The instrumental panel suddenly malfunctioned the abs, airbag, and check engine lights illuminated, and the speedometer dropped to zero. The instrumental panel returned to normal, but the mileage range reset to 0. This was while I was traveling on a highway going 70mph. While it did not cause an accident this time, it was very upsetting. Further it is concerning that there was a recall on the 2014... Read more
Incident date: Aug 21, 2024
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the messages that the “Charging Port was Open” and the “Emergency Brake Assis... Read more
Incident date: Aug 21, 2024
I have noticed recently that almost every time when I start the car, it stalls for a second then turns on. There were many times that the car will jerk when I accelerate after being stopped at a red light. The car seems to not have as much power as before. I feel as though I have to step on the gas more to keep up speed especially on the freeway. Fortunately, no accidents have occurred. I have not... Read more
Incident date: Aug 20, 2024
Multimedia screen blacked out, the touchscreen itself works but the screen is black (or blank) we took this to the dealership and they informed us they are not sure how to fix the issue other than replace the whole screen, we had taken the vehicle to the dealership prior stating the screen would cut out or black out. The dealership found nothing wrong. Finally when the screen completely blacked ou... Read more
Incident date: Jul 2, 2024
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when ... Read more
Fire
Incident date: Aug 19, 2024
I entered my 23 F150 Lightning Lariat started the vehicle, was driving into work with my stero on 5 ( fairly low volume ) in surround mode, and all of the speakers suddently popped at an extremely high volume which was very shocking for a safety standpoint. I stopped the truck thinking there was a major electrical issue checked the truck / amp components for any sort of water or other issue, ( tru... Read more
Incident date: Aug 15, 2024
can not see speedometer or RPM at night very dimly lit and the brightness control dose not work on these two instrument and also very hard to see in the rain you have to take your eyes off the road for 10 to 15 seconds to see how fast your going.I went off the road the other night because of this. Subaru said this is normal ???
Incident date: Aug 20, 2024
Transmission issues: Knocking when it shifts. Also, it tries to "leap" forward sometimes when I come to a stop.
Incident date: Jul 2, 2024
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not... Read more
Crash
Incident date: Jul 2, 2024
I have a 2019 CX5 Mazda that consistently leaks oil and smokes. After taking it to a mechanic, I learned that this is a known Mazda issue, but because my car is under warranty, they won't help me. The Cylinder head is pours, and my mechanic said even if he replaces it, it will happen again due to the design. After I have checked online, it seems that MANY people have this issue from 2018-2021. Maz... Read more
Incident date: Aug 20, 2024
My wife has experienced six emergency braking events where there was no other car around. Three of the events have occurred at the exact same place. First event: backing slowly out of a parking space and the car suddenly stopped with no traffic in the area Second event: Backing out of a parking space (no other cars in the parking lot) and the car suddenly stopped Third event: Going forward in ... Read more
Incident date: Aug 20, 2024
This recall has been open since June 2023 without remedy. I have been waiting a remedy to trade the car in on a newer vehicle. However, the dealership will not pay me fair value since the car cannot be resold until the recall is resolved. This is criminal and needs to be resolved immediately.
Incident date: Aug 20, 2024
cam phasers need to be replaced AGAIN, which is only 2.5 years since the last time they were replaced. had them replaced the first time under warranty. and then 2.5 years later was told they need to be replaced again, and it will cost $4,000.
Incident date: Jul 2, 2024
When shifting car into park, I get a shift to park warning when turning off the car even tho car is in park. I have to turn car back on and shift out of park and back into park until message goes away.
Incident date: Aug 5, 2024
We have contacted the chevrolet dealer which was Knippelmier Chevrolet of Blanchard Oklahoma about the air bag recall and they keep telling us the part to repair the recall is unavailable. This started in July of 2023... At the end of July 2023 the service airbag light was coming on and off and blinking. We have tried to call other dealerships but we get the same answer. We have also stopped dr... Read more
Incident date: Aug 5, 2024
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the charging port failed to open and the locks on all the doors failed to lock and ... Read more
Incident date: Aug 5, 2024
The contact owns a 2016 BMW 535I. The contact stated while driving at various speeds, the message that the engine was overheating was displayed. The contact stated that the vehicle was left overnight in a hotel parking lot. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the water pump, plug connect... Read more
Incident date: Jul 2, 2024
Oil consumption increased over time to 1qt per 400 miles causing engine misfire in cyclinder 5 then 2,3. Engine now requires exhaust valve replacement and or complete replacement or overhaul at 140k mileage. Problem started at 90k miles.
Incident date: Aug 20, 2024
The engine stopped while driving with no warning and provided no opportunity to exit the travel lane of the road. No warning lights were illuminated on the dashboard and all gauges appeared normal leading up to the event. This event is extremely frustrating, but I am thankful that it didn't happen on the interstate as there is no telling what the outcome may have been......... Leading up to the... Read more
Incident date: Aug 15, 2024
I was driving home to Aspen, CO from Denver. I was about 44 miles from my home, on the other side of an 11,000 ft mountain pass. As I was passing another vehicle, the car died. The dashboard light said "engine coolant over temperature". The car died as I was pulling back into the right lane. The person behind me swerved around me. I had to have the car towed to a dealer that is 2 1/2 hours from my... Read more
Incident date: Aug 15, 2024
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavai... Read more
Incident date: Aug 15, 2024
Passenger seat headrest exploded and hit my wife in the head/ear/neck and now she is in a lot of pain. This is the most random thing I have ever seen. My wife and daughter were driving through a parking lot going 4mph and the headrest just exploded. The plastic pieces holding the springs back broke and let the headrest fly forward into my wife’s head/ear/neck
1 injured
FISKER
OCEAN
(2023) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Aug 20, 2024
Incident date: Aug 20, 2024
See attached document for complaint
Incident date: Aug 20, 2024
See attached document for complaint.
Incident date: Aug 20, 2024
Car makes "clicking noises" when accelerating or braking that appears coming from engine bay or front wheels. Other users reported similar issue on consumer forum: [XXX] ) Car dealership does not have availability to diagnose the issue until next month. Car currently has 55,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jun 15, 2024
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,482.
Incident date: Aug 20, 2024
There is spontaneous cracking of the windshield without hit by a stone chip or any debri
Incident date: Aug 20, 2024
See attached document for complaint
Incident date: Aug 20, 2024
Misfire codes that indicate a bad fuel injection system, including issues with previous models for the same issue. My car was running very roughly and stuttering at high speeds. An independent garage confirmed that the car had bad fuel injectors at only 80,000 miles and it cost $950 to fix. I had 6 check engine lights appear from this issue. Honda refuses to acknowledge or do anything about it.
Incident date: Jul 4, 2024
I purchased my vehicle from the Mercedes Benz Dealership and received a recall letter in the mail stating that driver side deployment may occur. After receiving notice I brought the car to the dealership to get the recall repaired. I've been driving around with a false sense of security believing that this issue was repaired. However, recently, while I was driving the driver side airbag unexpect... Read more
Incident date: Aug 20, 2024
When driving the car began to shake severely and lost all braking ability. The only reason we stopped was the Anton front end collision slammed us to a stop. My mom and children were in the car at the time, if there was no car infront of us we would not have stopped and would have ended up in an intersection and could have been tboned or if we going faster anti front end collision would not have... Read more
Incident date: Aug 20, 2024
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost ... Read more
Incident date: Aug 20, 2024
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost ... Read more
Incident date: Aug 20, 2024
A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be r... Read more
Incident date: Aug 20, 2024
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to a local independent mechanic to be diagnosed. The contact was informed that the torque converter needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the f... Read more
Incident date: Aug 20, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was a message displayed reading "Low Oil Pressure" prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the contact observed an excessive amount of oil leaking underneath the vehicle. No warning lights were illumin... Read more
Incident date: Aug 20, 2024
Transmission shifts rough in the morning from gears 1-2. I get some rough shifts when warmed up as well. With the about of automatic transmissions failing it’s time Toyota tell us what’s going on. How can we be expected to drive a new truck every day and worry about if the trans mission will fail.
Incident date: Dec 20, 2023
The contact owns a Diono car seat, Model Type: Cambria 2, Model Number: 31242 NA 01, Manufactured Date: January 9, 2024. The car seat was installed in a 2013 Honda Odyssey. The contact stated while driving 60 MPH, the contact noticed an object in the middle of the road. The contact lost control of the vehicle and crashed into a cement wall. The contact stated that the side curtain air bag deployed... Read more
Incident date: Dec 20, 2023
The contact owns a Diono car seat, Model Type: Cambria 2, Model Number: 31242 NA 01, Manufactured Date: January 9, 2024. The car seat was installed in a 2013 Honda Odyssey. The contact stated while driving 60 MPH, the contact noticed an object in the middle of the road. The contact lost control of the vehicle and crashed into a cement wall. The contact stated that the side curtain air bag deployed... Read more
Incident date: Aug 18, 2024
There is a known, (by Toyota), issue with the ABS brake actuator in many Prius generations including the 2nd generation Prius that I own. My mechanic said it would cost @$3000 to fix. This as I said is and has been a known issue with these cars that affects the ABS braking and puts myself, my family and any one on the road near me in danger. Toyota was quietly replacing these under an unadverti... Read more
Incident date: Aug 18, 2024
The contact owns a 2023 Fisker Ocean. The contact stated while driving approximately 40 MPH, occasionally the "Be Careful Driving Sensor Inoperative" message was displayed on the instrument panel. The "Charger Port Open" message was displayed on the instrument panel; however, the charger port was not open. The "Front Camera Fault Service Required" message was displayed on the instrument panel. Add... Read more
Incident date: Aug 18, 2024
My electric water pump failed and my car overheated 3 times (once resulting in thick white smoke coming from the engine) tow trucks were called and fire department notified. Car is now unused on drive way as it just overheats constantly when turned on.
Incident date: Jun 20, 2024
2021 Ford Ranger - 10R80 Transmission Failure while driving. Hard shifting, lurching, slipping gears then abrupt failure. It is available. Currently at Diehl Ford in New Brighton, Pennsylvania. - It went from being 90% drivable to coming to complete stop with no transmission engagement at all. Break down occured while climbing a grade and the complete stop happened over a blind crest with guard ... Read more
Incident date: Aug 19, 2024
The contact owns a 2024 Triumph Speed 400 Motorcycle. The contact stated while driving at various speeds, the vehicle independently turned off. The MIL warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the dealer would be towed to the dealer. The manufacturer was not contacted. The failure mileage was approximately... Read more
Incident date: Aug 7, 2024
The dash board becomes so hot that it is too hot to touch the dash board and when this happens all the safety equipment stops working and shows warning on dash that has to be acknowledged and close message. The warning says that some or all safety equipment may or may not be working properly and shows a picture of all sensors with an X through them. This happens on a daily basses
Incident date: Aug 13, 2024
When I shift the car into reverse, the screen turns blue, rendering the camera completely unusable. This malfunction is extremely concerning as it creates a significant hazard when backing up, particularly in areas with pedestrians or other vehicles. The inability to see what is behind my car puts me and others at serious risk. Without a functioning rearview camera, I am at risk of accidentally h... Read more
Incident date: Jul 2, 2024
I was driving and came to a stop to make a right turn. I put on the turn signal and nothing happened. I drove to where I could pull over and I tried the flashers and they worked so I turned the car off. I then turn on the car and still no turn signals inside and outside. I drove to where I was going and we ate supper. When I came back about 1 1/2 hours, I turned on the car and tried the turn signa... Read more
Incident date: Aug 19, 2024
The contact owns a 2014 Mitsubishi Lancer. The contact stated while driving approximately 45 MPH, there was an abnormally loud thumping sound coming from underneath the vehicle. The contact pulled over the shoulder of the roadway. Upon inspection, the contact became aware that the front driver’s side wheel had caved inward from the top. There was no warning light illuminated. The vehicle was tow... Read more