Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Jan 20, 2024
My ABS and HCU modules are both bad. Leaving me vulnerable to locking my brakes on wet roads. My traction control will not work because of this as well. This is unsafe.
Incident date: Jan 20, 2024
On multiple occasions, while driving on the freeway, the vehicle experienced a clunking noise and complete loss of propulsion. Safety was put at risk as the vehicle had to navigate off to the shoulder of the freeway at a speed significantly slower (due to no acceleration available) than traffic with reduced braking capability. Once on the shoulder the vehicle needs to be turned off then on agai... Read more
Incident date: Jun 23, 2024
Failure of wheel speed sensor in front right wheel. This is the THIRD time I have had a wheel speed sensor fail on this car, which has 35,000 miles on it. Failure caused loss of power steering, airbags, abs, etc.
Incident date: Aug 23, 2024
This car it was in the garage. I almost never use it only sometimes to go in the store and this cannot happen. The car who passed just 46,000. Steering Rack: Power steering rack and electronic power steering fluid - Power steering is very notchy. Upon inspection of vehicle found power steering rack leaking from the passenger side seal. Recommend replacing rack and bleeding power steering system. T... Read more
Incident date: Aug 23, 2024
The contact owns a 2018 Ford F-150 The contact stated while stopped at a traffic signal, the low oil pressure warning illuminated. The contact continued driving approximately 30 MPH and drove the vehicle back to the shop where an oil change had recently been performed. The shop technician informed the contact that the oil pan plug and the gasket had both slipped off the plastic oil pan. The contac... Read more
Incident date: Aug 23, 2024
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was driving at approximately 30 MPH, there... Read more
Incident date: Aug 23, 2024
Oil has been leaking multiple times, with warranty repair for a faulty timing cover and gasket. This is now leaking again after being repaired twice already. This most recent time causing error messages regarding oil while driving. Significant burning smell coming from engine area.
Incident date: Aug 19, 2024
Car has on three occasions unexpectedly shifted into Park and applied parking brake while sitting at stoplight, creating a stalled-vehicle hazard to vehicle occupants and other drivers. Brakes lurch going over bumps and have on two occasions not been able to stop the vehicle before entering intersections because of this problem. Car is currently on software version 2.0 and bricked in garage as it ... Read more
Incident date: Aug 19, 2024
I was sold this car in 7/2023. I have replaced the transmission 2x now, the flex plate has broken, the brakes have needed replaced 2x. I was sold a lemon vehicle and now the car has a negative equity of $11,000 and I'm completely screwed.
Incident date: Aug 19, 2024
I was sold this car in 7/2023. I have replaced the transmission 2x now, the flex plate has broken, the brakes have needed replaced 2x. I was sold a lemon vehicle and now the car has a negative equity of $11,000 and I'm completely screwed.
Incident date: Aug 23, 2024
Stopping without notice can cause an accident and any of the issues can cause safety issues. What I sent them. I am writing to express my concerns regarding a series of issues with my 2017 BMW 740i and to request your assistance in resolving these matters. I have been working with my local BMW dealership to address several problems, but I believe there may be underlying issues that require furth... Read more
Incident date: Nov 1, 2023
Hi I take the liberty of writing that issue in relation to the tires of the vehicle, Audi Q-4 ETron 2023 (Bridgestone Alenza A/S Sport 235/55R19) which the vehicle came with. It has 5,200 runs, the tread is coming loose.
Incident date: Aug 12, 2024
Hi I take the liberty of writing that issue in relation to the tires of the vehicle, Audi Q-4 ETron 2023 (Bridgestone Alenza A/S Sport 235/55R19) which the vehicle came with. It has 5,200 runs, the tread is coming loose.
Incident date: May 31, 2024
The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V623000 (Service Brakes, Electric), 24V499000 (Electrical System), 24V405000 (Electrical System), 24V404000 (Electrical System) and 24V466000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time... Read more
Incident date: May 31, 2024
Hyundai of Meridian has my vehicle due to the Recalls! Hyundai Motor has denied repair! I was almost hit by a 18 wheeler when my engine stalled and shut down on the highway!
Incident date: May 31, 2024
My 2014 Ford F150 was recalled for an intermittent failure of the output speed sensor (OSS) in the transmission. The recall was performed by Crossroads Ford of Apex (North Carolina) on [XXX]. When I made the appointment (which wasn't until 2 weeks from the time I called), I was told it would take approximately 3 hours however it was ready in 30 minutes. Since the recall was performed, twice the "... Read more
Incident date: Aug 22, 2024
Several times while driving on the interstate highway, my gladiator starts shaking violently! It is just at normal highway speeds. It is not like going too fast or anything. It seems like if it hits some rough spot in the road that it begins shaking and won't stop. If I change lanes, it keeps going with the shaking. Not until I slow way down will it stop shaking. This vehicle has less than 50... Read more
Incident date: Aug 23, 2024
Brake pedal falling apart, door handles deteriorating, rfid not working, abs frequently not working, issues with side mirrors being stuck in while driving, contacted Fisker about side mirrors was resolved once with hard reset, still happens, no response from Fisker about brake pedal, door handles, rfid, or abs I’m scared to drive the car no one will get back to me about the issues to be repaired... Read more
Incident date: Jul 6, 2024
Brake pedal falling apart, door handles deteriorating, rfid not working, abs frequently not working, issues with side mirrors being stuck in while driving, contacted Fisker about side mirrors was resolved once with hard reset, still happens, no response from Fisker about brake pedal, door handles, rfid, or abs I’m scared to drive the car no one will get back to me about the issues to be repaired... Read more
Incident date: Jul 6, 2024
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the instrument panel display was inoperable. The contact stated that the failure had occurred three times prior to receiving notification of NHTSA Campaign Number: 24V444000 ... Read more
Incident date: Jul 6, 2024
The contact owns a 2016 Kia Soul. The contact stated that while driving approximately 30 - 35 MPH, the vehicle started to decelerate independently. The contact pulled to the side of the road and the vehicle lost motive power. The contact waited approximately 30-minutes before restarting the vehicle. The vehicle started but lost power immediately thereafter. The vehicle was towed to a certified mec... Read more
Incident date: Aug 23, 2024
I was driving slowly yesterday in a parking lot area and the electrical system on my 2019 CRV Touring sent messages that the brakes, power steering, and engine were shutting down. I lost some power steering capabilities and the brakes were not working normally, but were partially working. I called the dealer who was nearby and they said if I could drive it, to try to get to the dealership. I wa... Read more
Incident date: Apr 25, 2024
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed spee... Read more
Incident date: Jan 1, 2024
Service electronic stability control
Incident date: Jan 1, 2024
I received a recall notice from Fisker (the third one), this time regarding water pumps. It directed me to call a number that is not in service, to reach out to an authorized service provider (there are none in the USA), and to contact you if I was unable to get the water pump replaced. The company is in Bankruptcy and has done nothing to fix any of the recalls so far besides pushing a softwa... Read more
Incident date: Jan 1, 2024
Vehicle warning for “low brake fluid” came on while on freeway. Lost braking power and had to coast to a stop.
Incident date: Jan 1, 2024
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. ... Read more
Incident date: Aug 22, 2024
The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the vehicle failed to respond. The contact was able to use the spare key to open the vehicle. The contact... Read more
Incident date: Aug 22, 2024
Driving on an interstate highway a MIL (Malfunction Indicator Light) illuminated and within less than 5 seconds, the engine went into shutdown mode. I was able to safely clear the highway but on a central lane and heavy traffic it would have been impossible to safely clear the highway and the car would be stranded in the middle of the road. Checking malfunction codes indicated a throttle body malf... Read more
Incident date: Aug 21, 2024
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Aug 21, 2024
The air condition is inadequate for temperatures above 80°. Due to the inadequacy of the coldness and the speed at which the fan blows, all passengers in a fully loaded vehicle complain of excessive heat temperatures Safety is an issue if left in the vehicle for a long period of time without proper temperatures being reached for all in the vehicle. The problem has not been able to be reproduced b... Read more
Incident date: Aug 22, 2024
unknown defects in some vehicles that could cause sudden and unintended acceleration without driver input Yes, our safety was at risk. The vehicle was clearly not in our control. A police report was generated. The car plowed through the garage no control to brake The damages are being inspected by insurance. There were no waring lights that I could see
Crash
Incident date: Feb 5, 2024
water pump recall, vent failure, recall for braking failures, safety features not working, door handles sticking recall, non-responsive customer support, acceleration fails when pedal pressed down causing dangerous collision avoidance maneuver, ADAS features not working, no software updates.
Incident date: Feb 5, 2024
MY AIR BAG LIGHT STAY ON WHILE IM DRIVING
Incident date: Feb 5, 2024
Brakes failed to stop vehicle for over almost ½ of a block. The driver, a young woman, was so terrified that she is refusing to drive the car even after the brakes have been repaired. It is my understanding that Toyota is aware of this problem and has issued directives for its dealers to make the necessary repairs. However, I was told that this was extended to 150,000 miles or 10 years from fir... Read more
Incident date: Jul 2, 2024
When pressing the gas pedal, my Equinox does not accelerate and move forward. It takes approximately 2-3 seconds for the vehicle to react to the pressing of the pedal and that reaction is slow despite applying full pedal movement. This happens intermittently and appears to be most notable during extreme high temperatures. It also has been noticed while trying to accelerate to pass in addition to t... Read more
Incident date: Aug 21, 2024
See attached document for complaint.
Incident date: Aug 20, 2024
Safety Recall Campaign TSB30032401 - Cabin Electric Water Pump NHTSA Campaign Number: 24V499 Tried Contacting Fisker via telephone and number is disconnected. Submitted on-line service request although I have done this multiple times in past months and Fisker does not reply. Recall notice indicates the issue can create hazardous conditions due to not being able to keep pace with traffic or maneu... Read more
Incident date: Aug 20, 2024
Engine failed due to metal shavings and oil consumption issue. CHeck engine light came on and I immediatley took for service. IT has been examined by car dealer who got approval for 90% of engine replacement. Feel it should be 100% and fall under 11006230 and be covered 100%
Incident date: Aug 20, 2024
My vehicle mileage was about 50,000 miles and well maintained by BMW dealership in my area. I was driving to work when suddenly my vehicle alerted me to a fault on display panel showing a power supply fault. The message said i should stop driving and call roadside assistance. The vehicle was towed to BMW dealership. There were no prior warnings or messages or symptoms in relations to this fault. T... Read more
Incident date: Aug 21, 2024
The contact owns a 2021 Entegra Accolade RV. The contact stated while driving 60 MPH, the coach was flexing abnormally. The contact heard abnormal popping sounds from where the coach was attached to the RV cockpit. The contact stated no warning light was illuminated. The contact had taken the RV to a local dealer, where it was diagnosed and determined that the screws used to attach the coach to th... Read more
Incident date: Jun 5, 2024
Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.
Incident date: Aug 21, 2024
See attached document for complaint.
Incident date: Jul 2, 2024
See attached document for complaint.
Incident date: Aug 20, 2024
The low beams on my 2015 Acura RDX are very dim and have gotten progressively worse over the last two years. Visibility at night is extremely poor and dangerous. I do not drive much at night, except locally. I did not think there was an issue with my car since the LED lights on newer cars are so very bright in comparison. I realized it was major issue very recently (August 2024) when I could not s... Read more
Incident date: Aug 20, 2024
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving approximately 65 MPH, the instrument panel displayed the message “Reduce Engine Power” with the check engine warning light illuminated. The vehicle immediately decelerated independently. The contact continued to depress the accelerator pedal; however, the vehicle failed to exceed 35 - 40 MPH before decelerating again. T... Read more
Incident date: Aug 21, 2024
The LT 225/ 75R 16 rear driver and passenger tires started shredding on my 2020 Winnebago Travato at around 12,000 miles. First the rear driver side one and then about 300 miles later the rear passenger. I drove only on well paved roads, mostly highway, and kept it under a RV carport in my garage when not in use
Incident date: Aug 21, 2024
Power steering goes out while driving often.
Incident date: Jul 2, 2024
Brought my car in for a starter recall picked it up next day and drove home then came out to turn my vehicle on again and it wouldn’t start. Burning smell from engine bay as well. Returned the car they inspected it and told me a faulty starter. When I brought the car in it was in perfect working condition I only brought it for the recall. I was then held accountable for 25% of repair costs.
Incident date: Aug 21, 2024
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN t... Read more