Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Nov 13, 2024
This is an update to my claim report #11532893 filed on July 18th, 2023, Regarding the spontaneous deployment of the AHR injuring and startling me, believing I was being attacked from behind. I have undergone an ACDF c4-7 fusion, TBI diagnosis, and speech therapy treatments for cognitive speech impairment, Depression, PTSD and anxiety Chrysler stated to me that, in essence, there is virtually zer... Read more
1 injured
Incident date: Oct 18, 2024
P2138 code causing the car to have reduced engine power causing unsafe driving conditions and danger to other traffic. Vehicle has been to dealer multiple times for issue, ECM replaced costing thousands and still not working.
Incident date: Nov 8, 2024
Transmission failed on the freeway with no signs signaling issue before hand at 109,000 miles. Also lane departure does not work often. And suspension gave out at 60,000 miles.
Incident date: Nov 8, 2024
Transmission failed on the freeway with no signs signaling issue before hand at 109,000 miles. Also lane departure does not work often. And suspension gave out at 60,000 miles.
Incident date: Oct 17, 2024
What happened? While driving my 2014 Honda Accord, both the brake and steering warning lights suddenly illuminated. The steering became difficult, indicating a loss of power steering assist. I pulled over safely and discovered that the ABS light remained on. After towing the vehicle to a service center, the technician confirmed that the ABS pump/module had failed, which triggered both warning lig... Read more
Fire
Incident date: Oct 17, 2024
What happened? While driving my 2014 Honda Accord, both the brake and steering warning lights suddenly illuminated. The steering became difficult, indicating a loss of power steering assist. I pulled over safely and discovered that the ABS light remained on. After towing the vehicle to a service center, the technician confirmed that the ABS pump/module had failed, which triggered both warning lig... Read more
Fire
Incident date: Oct 17, 2024
Ford had a TSB 22-2322 and previous recalls due to coolant intrusion for vehicles equipped with1.5L engine instead of long block replacement ford is requiring short block replacements vehicle has been in service almost 2 months and has had engine replace twice in 1 year span and now needs a cylinder head replacement due to engine overheating and leaking due to those coolant intrusions and I’m ex... Read more
Incident date: Oct 31, 2024
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not exp... Read more
Incident date: Jun 18, 2024
Nothing noted on dashboard. Daily has a hard shift from park to drive. Also has a hard shift occasionally when dropping down a gear after pressing the gas to accelerate.
Incident date: Oct 6, 2024
Both seat belt retractors seem to be failing and something inside the retractor is cutting the seat belt. I had to replace the right seatbelt because it snapped after it was rubbing on the retractor inside the body. Now it seems the left side is having the same issue. The left seatbelt now will not retract and it looks like it's been rubbing also so eventually it will probably break.
Incident date: Oct 6, 2024
The contact owns a 2016 Ford F-50. The contact stated while driving approximately 70-75 MPH, the vehicle unexpectedly downshifted to 3rd gear. The contact pulled over to the side of the road, turned off, and restarted the vehicle, and the vehicle drove normally. The “WRENCH” symbol was briefly illuminated. The vehicle was taken to the dealer and an unknown recall update was performed. The fail... Read more
Incident date: Jul 28, 2024
The vehicle started jerking violently out of nowhere while being driven only 35 MPH. It immediately became unsafe and unable to be driven without any warning whatsoever. No lights on the dash or anything leading up to this issue. After being diagnosed we were told the transmission needs to be completely replaced. Also after doing some research we have discovered that this is a well known issue wit... Read more
Incident date: Jul 28, 2024
Hello, I purchased this prius prime and was given only 1 key. The second key (recall) was given to me incomplete and toyota of america will not make good on a complete key set. I was given an incomplete key at I-5 toyota of Olympia WA. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Oct 28, 2024
Intermittent loss of power steering. Indications from other owners stating a defect in the multi pin electrical connectors
Incident date: Oct 28, 2024
The drivetrain disintegrated. Car started running really rough, and then just stopped completely. Would crank but would not move. Yes, it is available. Car would barely go, and then just stopped in the road. I had to have it towed to a mechanic. No, I had not received a warning of this possible hazard. No, it was not inspected by any of the above, but was inspected by numerous mechanics. Yes, ... Read more
Incident date: Oct 28, 2024
I was driving the vehicle and all of a sudden lost power steering control and had a steering wheel with explanation point on dashboard. Later found that these 2014 Ram 1500 are notorious for losing the electronic power steering. No recall associated with my VIN number. Cannot get it to dealer or mechanic yet.
Incident date: Oct 28, 2024
I am driving around 55K miles in this car, and my check engine light comes up. I head to a local place to get a code check. The guy looks it up and tells me this is pretty much with EVERY Mercedes CLA around that mile point.. So, I look up on reddit and other forums, and it's exactly what he said. Pretty much the PCV valve is faulty and costs around $1800-2500 to fix after 50-60K miles which cause... Read more
Incident date: Oct 15, 2024
Everyday the vehicles struggles to pick up on speed and stalls out. I am often holding up traffic because I’m driving to slow. I have to very very very slowly accelerate so that the car doesn’t stall. When the trying to accelerate it often skips and jerks while driving. I often wonder if this will affect me while driving on the interstate. I fear that a bad accident is on the horizon with thes... Read more
Incident date: Jan 1, 2024
Couple days ago I notice both my tailights weren’t working also my license plates lights and parking lights weren’t working and also my headlights parking light don’t work anymore they all went bad at the same time. At night time nobody can’t barely see me besides my reflectors so nobody can’t see my at night time. The only thing tht works is mine brake light turn signal and brake light.
Incident date: Jan 1, 2024
The contact owns a 2022 Toyota Rav4. The contact heard an abnormal sound coming from the driver's side rear door. The contact stated that the sound was a "sloshing" sound of water. The contact stated that when she had parked the vehicle on a road with an upgrade with the front of the vehicle facing up, she observed that water was leaking out from the bottom of the door. The contact stated that whe... Read more
Incident date: Apr 21, 2024
A sudden loss of drive power. When the car start to drive the engine show a loss of power in a stop light, stop sign or during the day when I press the gasoline pedal.
Incident date: Apr 21, 2024
My wife's Subaru Forester (2017, VIN [XXX] ) at 70,131 miles started to have a loud droning sound from the rear of the vehicle on [XXX]. I took the SUV to a local mechanic, and they diagnosed the problem as two faulty rear wheel bearings. They removed the old bearings on September 4, 2024 (I have the faulty parts if needed) and placed new bearings. The mechanic warned me that the faulty wheel bear... Read more
Incident date: Apr 5, 2024
[XXX] [XXX] [XXX] [XXX] Oct 21 2014 National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue, SE West Building Washington, DC 20590 Subject: Urgent Safety Concern and Financial Loss Related to 2023 Jeep Wrangler Sahara 4xe – VIN: [XXX] ] Dear NHTSA, I am writing to formally report a significant safety concern and financial hardship I have experienced as a result of ... Read more
Fire
Incident date: Apr 5, 2024
I have a 2018 dodge grand caravan whose door lock actuators are failing in the rear sliding doors. This is accompanied by loud buzzing. Sometimes they don’t unlock which causes some problems for backseat passengers. After looking online, I found there is a recall for this same problem in model years 2016-2017. I’m having the same issue but my vehicle is not covered under the recall. I just wa... Read more
Incident date: Apr 5, 2024
Seat belt beeper stoped working. Seat belt gets stuck out. Now cut the seat belt holder thing. Does not protect. Does not lock does not hold back
Incident date: Sep 18, 2024
I see in today's news that the NHTSA is investigating Tesla's FSD due to accidents in poor visibility, but the articles I've read are not discussing another visibility issue that may actually be more widespread. I already reported concerns with Telsa's FSD in incident 11618812, but I forgot to mention another issue I believe is crucial to the success or failure of Tesla's FSD, and I am surprised t... Read more
Incident date: Oct 17, 2024
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the i... Read more
Incident date: Oct 17, 2024
I was driving for work and got into a pretty bad accident and the airbags did not deploy. I am not sure if it was because the airbag recall I got fixed back in 2020 or it was because the damages weren’t enough to deploy the airbags.
Crash
4 injured
Incident date: Oct 17, 2024
The contact owns a 2024 BMW 740i. The contact received a notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aw... Read more
Incident date: Oct 17, 2024
See attached document for complaint.
Incident date: Oct 15, 2024
This vehicle has a Driver Attention Alert System which track driver's eye and head movement to determine driver attention levels. This system can be disabled outside of using Cruise Control through the setup menu. However, when in Cruise Control, this system CANNOT be disabled. Unfortunately, if you're wearing sun glasses the system declares the driver is inattentive and produces a distracting ... Read more
Incident date: Oct 15, 2024
This vehicle has a Driver Attention Alert System which track driver's eye and head movement to determine driver attention levels. This system can be disabled outside of using Cruise Control through the setup menu. However, when in Cruise Control, this system CANNOT be disabled. Unfortunately, if you're wearing sun glasses the system declares the driver is inattentive and produces a distracting ... Read more
Incident date: Jun 1, 2024
The child lock is on the back left door and I can't get the door open from the inside or from the outside of my car it's been this way for two years first the dealer said they would fix it for free because it was a recall on it but they had to order the part then he never called back then a year later they said the part came in but they wanted to charge me alot of money to get my door with the chi... Read more
Incident date: Jun 1, 2024
There is a power steering assist fault. Mine failed. This is a known issue That was recalled for the model year of my car, but my car apparently falls outside of the recall.
Incident date: Jun 1, 2024
Upon exiting my garage I always stop to close the door. My driveway has incline. I begin to roll back, hit the breaks several times with no engagement, begin pumping the brake pedal several times, no response. Continued to roll in reverse going across the street and hit neighbor's park car in their driveway. Police Officer noted that brake pedal was very low upon applying brakes and a hiss so... Read more
Crash
Incident date: Oct 9, 2024
Hight Pressure Steering line failed causing steering failure and oil spraying over the engine and manifold, causing extreme smoke under the hood and possible fire in the engine compartment.
Incident date: Oct 9, 2024
I heard there is a recall on newer Honda Civics and I have noticed with my car a "sticky" feeling with the steering wheel. I thought it was just me and when I read the recall this morning I thought oh my gosh that's what my car does! My car would be available for inspection. My car has not been inspected for this issue. I have not had any warning lamps due to this issue.
Incident date: Oct 9, 2024
I have encountered at least 5 separate incidents where I will receive an error message on my car dash saying 'Stop Safely. Vehicle will shut Off Soon' over the past several months. I have noticed this occurs when the car has been exposed to high heat (80+ degrees) and driving 60+ MPH
Incident date: Sep 11, 2024
In the last two weeks my car has experienced issues with braking a total of 5 times. The issue seems to happen when there may be an uneven road, pothole, or gravel. On 3 of the 5 occurrences, I was at a 4-way intersection with a car full of children. I was going no more than 10-15 mph at most because its a residential street and had ample time to stop. Upon pressing the brakes, my car slowed down ... Read more
Incident date: Sep 11, 2024
Nothing on my personal vehicle has failed yet, but the fact that Stellantis has this recall issue with the Hornets and there is no immediate fix nor will they provide a loaner vehicle is absurd and unacceptable. The safety of many is put at risk by the brakes having the potential to fail. This issue could seriously injure or even kill people.
Incident date: Oct 1, 2024
The contact owns a 2024 GMC Canyon. The contact stated that while driving at an undisclosed speed at night, he observed the headlights flickering. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V673000 (Exterior Lighting... Read more
Incident date: Oct 1, 2024
NISSAN HAS ELECTED TO MANUFACTURE AND DELIVER KICKS AUTOMOBILE WITHOUT A SPARE TIRE. NISSAN DELIVERS THE KICKS WITH A CAN OF FIX A LEAK SPRAY WHICH PLACES MOST DRIVERS IN AN INSANE USAFE PREDICIMENT ON OUR HIGHWAY AND ROADS. ALL VEHICLES SOLD IN AMERICAN MUST INCLUDE A SPARE TIRE WITH JACK AND TOOLS. I DEMAND ACTION BE TAKEN AGAINST NISSAN AND MY COMPLAINT SATISFIED IMMEDIATELY.
Incident date: Feb 8, 2024
ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been una... Read more
Incident date: Jul 1, 2024
Electronic rack and pinion failed with 128,922 miles. From what I have read online that is too low of mileage for electrical rack failure.
Incident date: Jul 1, 2024
The contact owns a 2020 Kia Optima. The contact stated while driving approximately 45 MPH, and depressing the accelerator pedal, the check engine light was flashing. The contact stated that the accelerator pedal was being depressed; however, the vehicle failed to respond as needed. The contact pulled over, turned off the vehicle, and had the vehicle towed to an independent mechanic to be diagnosed... Read more
Incident date: Oct 1, 2024
The contact owns a 2018 Ford Fusion. The contact stated while his wife was driving 60 MPH, the wrench symbol became displayed. The power train fault warning light was illuminated. The vehicle started to shake with the check engine warning light illuminated. The power steering was inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not con... Read more
Incident date: Oct 1, 2024
The contact owns a 2018 Ford Fusion. The contact stated while his wife was driving 60 MPH, the wrench symbol became displayed. The power train fault warning light was illuminated. The vehicle started to shake with the check engine warning light illuminated. The power steering was inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not con... Read more
Incident date: Mar 13, 2024
This vehicle has been re[aired for cooling system problems multiple time by BMW dealer. Now that the vehicle is approximately 90 days outside of warranty a cooling system leak has arisen with the engine oil cooling interface. On-line there is mention of this issue with the B46 Engine which is in this vehicle developing coolant leaks. The repairs are very expensive for this apparently well know ... Read more
Incident date: Mar 13, 2024
The contact owns a 2014 Ford Focus. The contact stated that upon starting the vehicle, there was shuddering in the transmission. The contact who is a mechanic, stated that the failure was due to the transmission module. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was driven for four miles, and the vehicle was aligned with the required specification... Read more
Incident date: Oct 7, 2024
The contact owns a 2009 Saturn Outlook. The contact stated that stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the timing belt had faile... Read more