Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Oct 26, 2024
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Incident date: Oct 26, 2024
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Incident date: Nov 9, 2024
On Oct 2, 2024 while going to school to pick the kids, when my wife was turning right into a parking lot after slowing, my Tesla Model X plaid car acceralated and went into high speed (plaid mode) hitting a tree at top speed even though brakes were applied. Upon research, this looks like sudden unintended accerelation. The car luckily hit the tree on the passenger side and the front right wheel f... Read more
Crash
1 injured
Incident date: Dec 4, 2024
Engine starter was faulty resulting in repeated attempts to start the engine using excessively long starting attempts and warnings from my car of overheating. At a traffic light, my car went into auto-off and then shut down and I was unable to restart the car leaving me stuck at a busy intersection. I received police support and a tow to the BMW Buena Park dealership. The dealership informed me th... Read more
Incident date: Sep 25, 2024
While traveling at approximately 30-35 mph, my vehicle suddenly and abruptly stopped, flashing the word "brake" on my dashboard. I was traveling in the right lane on a four lane road, with no vehicles in front of me or to the left of me. There were no pedestrians near, the road was free from any hazards and the road ahead was clear of any potential hazards that may require an abrupt halt. I was pr... Read more
Incident date: Sep 25, 2024
While traveling at approximately 30-35 mph, my vehicle suddenly and abruptly stopped, flashing the word "brake" on my dashboard. I was traveling in the right lane on a four lane road, with no vehicles in front of me or to the left of me. There were no pedestrians near, the road was free from any hazards and the road ahead was clear of any potential hazards that may require an abrupt halt. I was pr... Read more
Incident date: Nov 24, 2024
Gear selector knob silver plating is flaking off and leaving sharp edges.the edges are sharp enough to cut your fingers
Incident date: Nov 24, 2024
The contact owned a 2017 Chevrolet Equinox. The contact stated while stopped in traffic, he was involved in a rear end crash. The contact stated that the vehicle was pushed forward by the impact into the rear end of another vehicle. The contact stated that the rear end of the vehicle was crushed in to the rear wheel wells, and the front end of the vehicle, the hood, front bumper, and grill were al... Read more
Crash
1 injured
Incident date: Nov 24, 2024
The contact owns a 2010 BMW X5. The contact stated that the vehicle had been parked and unoccupied for almost twelve hours, upon returning to the vehicle the battery was completely drained. The vehicle was jumpstarted and then driven to the residence. The contact stated that while pulling into the driveway at the residence, he smelled something hot coming from the vehicle. The contact exited the v... Read more
Fire
Incident date: Nov 1, 2024
UNKNOWN grinding sound when at idle or in/out of gear ( manual transmission) sounds like transfer case. Other owners of 2021-2023 broncos regardless of trim levels have heard this sound with their broncos as well (manual trans)
Incident date: Nov 1, 2024
Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
Incident date: Nov 1, 2024
Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
Incident date: Nov 20, 2024
I purchased a 2017 Ford Focus from a car dealership called lion cars on 4201 West Colonial Drive in Orlando Florida the car has a major major electrical issue I was at an intersection and the car went completely dead and turned off and it locked me inside the car I couldn't get out of the car the windows would not roll down the doors were not unlocked and the car started smoking finally I got out ... Read more
Fire
Incident date: Nov 20, 2024
I purchased a 2017 Ford Focus from a car dealership called lion cars on 4201 West Colonial Drive in Orlando Florida the car has a major major electrical issue I was at an intersection and the car went completely dead and turned off and it locked me inside the car I couldn't get out of the car the windows would not roll down the doors were not unlocked and the car started smoking finally I got out ... Read more
Fire
Incident date: Nov 20, 2024
On 3 separate occasions, each involving a stop light that changes from red to green as the vehicle has come to nearly a complete stop, I pressed the accelerator and the engine died. The vehicle responds by automatically shifting the transmission into park and setting the emergency brake. Two of these times there has been a car behind me who narrowly avoided rear ending me. The vehicle has restarte... Read more
Incident date: Nov 10, 2023
The contact owns a 2016 Honda Pilot. The contact stated that while his son was driving at an unclosed speed, the lower part of the engine was making an abnormal knocking sound and the vehicle was shuddering. The contact stated that the failure recurred upon starting the vehicle and while driving 20 MPH. The check engine warning light and several other unknown warning lights were illuminated. The v... Read more
Incident date: Nov 10, 2023
The contact owns a 2012 Ford Fusion. The contact stated while the vehicle was parked, the vehicle was started, the gear shifter was shifted into drive and the vehicle rolled forward. In addition, the power steering assist fault warning light illuminated. The contact stated that the steering wheel was difficult to steer. The vehicle was towed to a dealer where it was diagnosed as a failed elect... Read more
Incident date: Sep 1, 2024
Have a 2016 Nissan rogue with about 49,000 miles. About two months ago, started experiencing judder when truck got above 50 miles an hour. Took it to a local mechanic where they performed a diagnostic and let us know there was a transmission problem. They advised to speak to the Nissan head office directly because there was a known transmission issue for that particular year, make and model. On ... Read more
Incident date: Apr 22, 2024
Brakes were bad and squeaky from the first week I received the vehicle, Toyota claims it’s a known issue but for the past 6 months says the parts are on back order. The brakes are getting worse and worse.
Incident date: Apr 22, 2024
INITIAL CHRYSLER CUSTOMER CARE CASE #[XXX] NEW (ESCALATED TO SUPERVIOR) CHRYSLER CUSTOMER CARE #new case #[XXX] high idle new engine at about 50k miles when car was 3 years old new battery $270 recently SVC 4WD - in July dealer told me it wasn't covered under warranty and made no mentioned of goodwill warranty, 2-year grace on warranty, nor any options. several mechanics told me $3K to fix. declin... Read more
Incident date: Apr 22, 2024
INITIAL CHRYSLER CUSTOMER CARE CASE #[XXX] NEW (ESCALATED TO SUPERVIOR) CHRYSLER CUSTOMER CARE #new case #[XXX] high idle new engine at about 50k miles when car was 3 years old new battery $270 recently SVC 4WD - in July dealer told me it wasn't covered under warranty and made no mentioned of goodwill warranty, 2-year grace on warranty, nor any options. several mechanics told me $3K to fix. declin... Read more
Incident date: Nov 27, 2024
I started driving on the freeway for a few miles in the rain and suddenly started to hear a low rumble/rattling sound from the engine area. The car began to cycle through error messages for every one of the electronic safety systems (Brake system, vehicle stability assist system, electric power steering system, adaptive cruise control system, collision mitigation braking, & road departure mitigati... Read more
Incident date: Nov 27, 2024
Electrical components are failing in the tailgate lock/unlock mechanism. The tailgate goes up and down on its own while in park. It will also go up and down on its own after the truck is off and unattended This started happening about a week ago. It is available for inspection upon request and has not been inspected by any agency yet. The tailgate could damage itself or other property randoml... Read more
Incident date: Nov 26, 2024
The latches for the rear passenger doors of a Model S are electric and do not function in the event the vehicle loses electrical power from the 12v system. A mechanical release is provided in the rear of interior passenger compartment. However the release pulls are located under the carpeting and no labelling is provided and no instructions are posted. The emergency door release pulls consistent o... Read more
Incident date: Nov 26, 2024
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The fai... Read more
Incident date: Nov 26, 2024
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The fai... Read more
Incident date: Nov 25, 2024
The contact owned a 2012 Hyundai Veracruz. The contact stated while parked and unoccupied, the vehicle caught fire. The contact stated she was told by one of her neighbors who tried to extinguish the fire but could not stop the fire. The house was damaged due to the fire. No injuries were sustained. No medical attention was needed. The fire department was notified and extinguished the fire and the... Read more
Fire
Incident date: Nov 24, 2024
Cannot get necessary OTA update to address recall. All of these vehicles are supposed to get OTA 2.2 to address recalls, which I cannot receive due to no connectivity. My car died while driving, battery died twice, I have no blind spot monitoring, car doesn’t shift into gear on occasion, I feel completely unsafe driving it and it could easily kill myself and others if I continue to use it. As fa... Read more
Incident date: Nov 24, 2024
Cannot get necessary OTA update to address recall. All of these vehicles are supposed to get OTA 2.2 to address recalls, which I cannot receive due to no connectivity. My car died while driving, battery died twice, I have no blind spot monitoring, car doesn’t shift into gear on occasion, I feel completely unsafe driving it and it could easily kill myself and others if I continue to use it. As fa... Read more
Incident date: Nov 24, 2024
While taking off from a full stop, the vehicle's transmission shifted violently to the point where it felt as if the car was rear-ended. This is an issue for which I've filed numerous complaints before with NHTSA knowing about the problem by now, and having done nothing to initiate a recall. I have also taken the car to the dealer who failed to properly diagnose the issue. Finally, another mech... Read more
Incident date: Nov 24, 2024
The odometer gauge (shows mileage and fuel level) intermittently goes blank. Based on the Honda HRV forum, it seems to be a frequent problem. I took it to the dealer, and they said the part needs to be replaced, at a cost of ~$2000. Started a few months ago and seems worse when weather is cold.
Incident date: Nov 24, 2024
The transmission on my 2020 Chevrolet Traverse has experienced severe shuddering problems when shifting gears. The vehicle is not old and the integrity of the safety of the vehicle puts myself and my family at risk whenever driving it now. The dealer quotes approximately $8,000 for a fix and a similar search online sees other customers with the same issues. Chevrolet should recall the affected veh... Read more
Incident date: Nov 24, 2024
Hi, I would like to address two issues separately for my 2018 Honda Accord 1.5T 6MT; one dealing with the open recall and one dealing with how the vehicle operates dangerously due to poor programming under specific operating conditions. To add, I speak as an engineer working in the automotive space specifically on the design of ADAS and AV systems with ISO26262 and SOTIF in mind. 1) There is an op... Read more
Incident date: Sep 13, 2024
10r80 powertrain transmission slipped. Could not find find gear when accelerating. Both the warning lamp for maintenance required and powertrain lit up.
Incident date: Sep 13, 2024
My husband took my car from the carport and parked it in the driveway near the water hose to wash the car. When he finished, it would not start. The message “Braking Power Low” , “STOP in a Safe Place”, “ See Owner’s Manual”showed up. Of course, we could not find anything in the large owner’s manual concerning that! I checked with my VIN to see if mine was included in the recall... Read more
Incident date: Sep 13, 2024
My husband took my car from the carport and parked it in the driveway near the water hose to wash the car. When he finished, it would not start. The message “Braking Power Low” , “STOP in a Safe Place”, “ See Owner’s Manual”showed up. Of course, we could not find anything in the large owner’s manual concerning that! I checked with my VIN to see if mine was included in the recall... Read more
Incident date: Oct 15, 2024
Started getting an alarm for abs and traction control alarm with 15000 miles, it would come and go every few thousand miles. Truck now has 44000 miles and the alarm has appeared twice in the past 4000 miles. This almost caused an accident as it disables the abs at any given time. The dealer says it is the Hydraulic Control Unit.
Incident date: Oct 1, 2024
This is an EMERGENCY PROBLEM! There are supposed to be three ways of unlocking the vehicle: 1) NFC (included in the remote control) 2) Remote Phone App 3) Battery operated remote control. Two of the three options do not work on my vehicle at all. The third option, the battery operated remote, only works if you continuously install a new battery. I have been locked out of my vehicle three time... Read more
Incident date: Oct 1, 2024
Same issue as others have stated with the power steering just stopping all of a sudden. The car randomly starts yelling about service power steering now and service advancetrac, you put the car in park or turn it off and then the power steering goes out. Had it cleared by a mechanic who said it is a sensor issue. We didn’t get to replace the sensor but power steering came back when he cleared th... Read more
Incident date: Oct 1, 2024
The car does not detect pedestrians or other vehicles in the rear of the vehicle. It does, however, detect cars on the side. I just recently backed into another car in a parking garage because this feature does not work. I am disabled, have had a spinal fusion and a neck fusion and I purchased this car because of it's advanced safety features. The features do not work!
Crash
Incident date: Oct 1, 2024
The car has open recalls on it that are supposed to be corrected with over the air software updates. The update was scheduled for Thursday, November 14, 2024. The update failed. The updated was rescheduled for Thursday, November, 21, 2024. It failed. On Friday, November 22, 2024 at 3:30 PM EST, I tried to access my car but it was updating without any notice or warning.... headlights, taillig... Read more
Incident date: Oct 1, 2024
Last week I had the air dryer filter replaced at Colton Truck Terminal in Colton Ca. Subsequently, I did the complete 7 step air brake system check and discovered that during total loss of air pressure , the emergency brakes would not auto apply. I replaced the dash hand valve and the problem still persists, so I installed the original valve and took the coach back to Colton Truck Terminal to di... Read more
Incident date: Mar 23, 2024
Rear cross traffic alert safety feature does not work as advertised and is poorly implemented on my 2024 BMW X3. It sometimes will give a visual or visual & audio indication but this is a very rare occurrence and is dangerous. By the time an alert is generated an accident will have occurred. It does not detect pedestrians walking behind the vehicle. It cannot be relied on and it's as if the vehicl... Read more
Incident date: Nov 14, 2024
Upon acceleration from a stopped or rolling stop the vehicle hesitates to propel causing a dangerous situation when entering traffic. Dealer claims its not bad and that the manufacturer is only going to suggest fuel injector cleaner. Fuel injector clener was tried with no improvement. Upon research i have found this to be a common problem with this model. This is not the first problem we have had... Read more
Incident date: Mar 18, 2024
Seatbelt driver restraint malfunctioning light came on .
Incident date: Mar 18, 2024
I have been advised that the EVAP PURGE Valve is defective by my Ford Dealer. I was also advised that they have been going through a lot of them. After fueling car, if not fueled slowly the car will not start.
Incident date: Mar 18, 2024
The brakes keep giving out, this is the second Mitsubishi and the brakes gave out [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
Incident date: Nov 20, 2024
The contact owns a 2010 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 96,000.
Incident date: Nov 20, 2024
The contact owns a 2023 Jeep Wrangler. The contact stated while the vehicle was at a red light, the vehicle stalled, the transmission failed, and another vehicle crashed into the rear end of the vehicle. The air bags did not deploy. There was an abnormal sound coming from the inside of the vehicle prior to the crash. The battery warning light was intermittently illuminated. A police report was not... Read more
Crash
Incident date: Nov 18, 2024
The car suddenly stopped accelerating. There were no signs that something was wrong prior. I was driving on the highway when I felt a loss of power, then my check engine light started blinking. The car entered “limp mode” and the engine started knocking. The code it was showing was for a knock sensor, I replaced that and it still would not accelerate. There is something wrong with the rod bear... Read more