Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Feb 4, 2025
The water pump was identified as needing replacement by NHTSA and a recall initiated and notice was sent to me to have the item replaced. I was able to find an authorized shop that had the water pump and provided the parts for free, but since Fisker had declared bankruptcy, the labor was not covered and I had to pay $316.68 for the water pump to be replaced.
Incident date: Feb 4, 2025
Headlight vent failed. Hid control board filled up with moisture. Headlight is flashing like emergency vehicle if it turns on at all.
Incident date: Feb 4, 2025
The contact owns a 2022 Ford Bronco. The contact stated that while driving at approximately 30 MPH the vehicle lost motive power. The vehicle was steered to the side of the road. The vehicle failed to start immediately. The contact stated that after the vehicle was started, the vehicle started shuddering. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump ne... Read more
Incident date: Sep 1, 2024
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving 40 MPH, the "Brake System Failure" message was displayed while depressing the brake pedal. The contact stated that the brake pedal was firm. The contact continued driving to the residence. The contact parked the vehicle, and inspected the calipers but found no cause for the failure. The local dealer was not contacted. The ... Read more
Incident date: Jan 24, 2025
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The power train warning light was illuminated. The contact was able to pull over to the side of the road. The contact was able to restart the vehicle and resume driving. The contact stated that the failure recurred several times while driving and while at a complete stop. The c... Read more
Incident date: Feb 12, 2025
While driving using the VW Travel Assist (lane keeping) system, the vehicle was unable to "see" the lane markings and Travel Assist disconnected. When this happens the display of the lanes changes from green to gray, but there is no warning. In the case where i was traveling about 30 MPH it took less than a second for the vehicle to steer off the road. The Adaptive Cruise Control remained engaged ... Read more
Incident date: Feb 12, 2025
Because of the design/materials on the dash, in sunlight there is a very large amount of glare reflected onto the front windshield. Depending on the situation, it can make it almost impossible to see out of the windshield. I almost changed lanes into a car next to and about half a car length ahead of me because I could not see it because of the glare. During that same drive, I went around the c... Read more
Incident date: Feb 12, 2025
The contact leased a 2025 Honda CR-V. The contact stated that the vehicle was difficult to steer. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where it was test-driven, and the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campa... Read more
Incident date: Feb 11, 2025
Air vents are broken in a month after delivery. Fisker ignored all the service calls, opened tickets for parts replacement and have done nothing to deliver the parts or fix the issue. Multiple alerts comes up, Rear Seat belt not retracting which was notified to fisker via ticket. After the company filed bankruptcy there is no protection or warranty for this vehicle. Safety recalls like Water pump... Read more
Incident date: Feb 11, 2025
Air vents are broken in a month after delivery. Fisker ignored all the service calls, opened tickets for parts replacement and have done nothing to deliver the parts or fix the issue. Multiple alerts comes up, Rear Seat belt not retracting which was notified to fisker via ticket. After the company filed bankruptcy there is no protection or warranty for this vehicle. Safety recalls like Water pump... Read more
Incident date: Feb 11, 2025
The contact owns a 2015 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The ABS warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle failed to accelerate immediately. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed with CVT ... Read more
Incident date: Dec 26, 2024
The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering colu... Read more
Incident date: Dec 26, 2024
On 5 separate occasions the car has shut itself off while driving. After the first 2 times the car was taken to the dealership where they found nothing wrong and told us to replace the battery. The battery was replaced by the dealer and within the next two weeks the car shut itself off while driving 3 more times. The car will always start back up again right away. This is a very dangerous sit... Read more
Incident date: Dec 26, 2024
On 5 separate occasions the car has shut itself off while driving. After the first 2 times the car was taken to the dealership where they found nothing wrong and told us to replace the battery. The battery was replaced by the dealer and within the next two weeks the car shut itself off while driving 3 more times. The car will always start back up again right away. This is a very dangerous sit... Read more
Incident date: Feb 11, 2025
The POWER STEERING has failed. The steering is tight, cumbersome, difficult to manage. The vehicle had a recall for REAR TOW LINK for which it is in service center currently. Ford issued a recall for THE STEERING issue as well. However, allegedly, my car does not qualify for the recall. Please advise. The steering issue is dangerous. I have read that over 600,000 vehicles have been recalled ... Read more
Incident date: Feb 11, 2025
The POWER STEERING has failed. The steering is tight, cumbersome, difficult to manage. The vehicle had a recall for REAR TOW LINK for which it is in service center currently. Ford issued a recall for THE STEERING issue as well. However, allegedly, my car does not qualify for the recall. Please advise. The steering issue is dangerous. I have read that over 600,000 vehicles have been recalled ... Read more
Incident date: Feb 11, 2025
The fog light housing and wiring connector have melted due to high heat created by halogen bulb
Incident date: Dec 12, 2024
I having brakes issues. Brakes does not work sometimes and also it suddenly loses grip during bumpy ride. Below are the recalls which happened last year which Fisker did not fix yet. 1. Water Pump replacement: Fisker did not replace water pump for me and I had to pay out of pocket to get it replaced by third party technician. 2. Software update 2.2 to fix brake issues: I did not receive any updat... Read more
Incident date: Jan 3, 2025
I was driving to college all of a sudden the car went into limp mode. Before I could do anything I called Honda and they didn’t answer so I personally drove it to the Honda dealership 10 minutes away from me. They inspected the vehicle and told me the head gasket has been blown. The car has been garage kept never abused and they are charging me $6,100 for the repairs. It’s been a common issue ... Read more
Incident date: Feb 11, 2025
The contact owned a 2019 Ford F-250. The contact stated while driving at approximately 55 MPH, there was smoke coming from the engine compartment. The contact pulled to the side of the road, exited the vehicle, and discovered that the engine compartment was on fire; the vehicle was unoccupied during the fire. No warning lights were illuminated. Prior to the failure the "Losing Power" message was d... Read more
Fire
Incident date: Feb 11, 2025
Heat and A/C. VCFront_a447 code Can't defrost windshield / can't drive in the cold
Incident date: Feb 12, 2025
Experiencing issues with water pump recall, 9 volt battery needing to be replaced due to recall work, door handle safety issues (the NFC on driver door does not work and vehicle will not open the door if remote is dead), I had to pay out of pocket for recall repairs
Incident date: Feb 12, 2025
Experiencing issues with water pump recall, 9 volt battery needing to be replaced due to recall work, door handle safety issues (the NFC on driver door does not work and vehicle will not open the door if remote is dead), I had to pay out of pocket for recall repairs
Incident date: Feb 12, 2025
While driving on a highway at approximately 70mph, attempted to pass a slower vehicle. I accelerated and the vehicle dropped down in gear, started shuddering, lost power and the MIL light started flashing. I pulled to the side of the road and the vehicle shifted into another gear and seemed to operate normally. Vehicle is currently at the Ford dealership, where they say that I need a new transm... Read more
Incident date: Feb 5, 2025
Urgent Safety Recall Complaint – Lack of Updates & Service Access Dear NHTSA, I am writing to express my serious concerns about the ongoing safety recall process for my vehicle, including NHTSA Recall Campaign Numbers 24V865000 and 24V623000. There are currently six active recalls, and I have not received the 2.2 OTA update to address braking system failures, persistent ADAS warnings, and the ... Read more
Incident date: Feb 5, 2025
Urgent Safety Recall Complaint – Lack of Updates & Service Access Dear NHTSA, I am writing to express my serious concerns about the ongoing safety recall process for my vehicle, including NHTSA Recall Campaign Numbers 24V865000 and 24V623000. There are currently six active recalls, and I have not received the 2.2 OTA update to address braking system failures, persistent ADAS warnings, and the ... Read more
Incident date: Feb 5, 2025
I was driving and my MIL came on. When I parked, I could smell strong exhaust fumes. I went to get an OBD2 scan and it came back with P0420: Catalyst System Efficiency below Threshold (Bank 1) reading. I was told to replace the O2 sensor. After getting it replaced, this did not fix the issue. After some research, I discovered there is a TSB out recommending CATALYTIC CONVERTER inspection and/or re... Read more
Incident date: Nov 15, 2024
I am writing to express concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update. As a responsible driver, I value the safety of not only m... Read more
Incident date: Nov 15, 2024
While driving my 2024 Hyundai Tucson at highway speeds on a clear day with no surrounding traffic, I was startled by an extremely loud bang that sounded like an explosion. Pieces of shattered glass rained down inside the passenger cabin, creating a potentially hazardous situation. This incident was a traumatic experience. The sudden and unexpected event had the potential to cause serious injury to... Read more
Incident date: Nov 15, 2024
While driving my 2024 Hyundai Tucson at highway speeds on a clear day with no surrounding traffic, I was startled by an extremely loud bang that sounded like an explosion. Pieces of shattered glass rained down inside the passenger cabin, creating a potentially hazardous situation. This incident was a traumatic experience. The sudden and unexpected event had the potential to cause serious injury to... Read more
Incident date: Jan 3, 2025
Oil filter housing; sensors; gasket; coolant temp sensor . Wheel sensor set too low and NOT what is recommended for wheel safety.
Incident date: Jan 3, 2025
Oil filter housing; sensors; gasket; coolant temp sensor . Wheel sensor set too low and NOT what is recommended for wheel safety.
Incident date: Jan 3, 2025
Pulled out of our driveway and received a message that "AWD Temporarily Unavailable". This message did not indicate that this fault disables one-pedal driving. Upon reaching the end of my street at the stop sign, I gently let my foot off the accelerator expecting the car to slow down as it should when using one-pedal driving. Instead the car continued to move forward and I almost went through a... Read more
Incident date: Feb 5, 2024
I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the... Read more
Incident date: Feb 12, 2025
I have several recalls on this vehicle that have yet to be preformed due to lack of Fisker helping with the cost of recalled items.
Incident date: Feb 12, 2025
The steering wheel began to shake while parked. The wrench light came on and the steering wheel became stiff while driving. After researching it is apparent it is the torgue sensor as Ford had a recall for previous 2008-2011 Ford & Mercury vehicles torgue sensors. 2008 Ford Escape Hybrid Recall Item Affected: Date Announced: 05/29/2014 Description of Recall: Ford Motor Company (Ford) is recalli... Read more
Incident date: Feb 12, 2025
While driving on a highway at approximately 70mph, attempted to pass a slower vehicle. I accelerated and the vehicle dropped down in gear, started shuddering, lost power and the MIL light started flashing. I pulled to the side of the road and the vehicle shifted into another gear and seemed to operate normally. Vehicle is currently at the Ford dealership, where they say that I need a new transm... Read more
Incident date: Dec 15, 2024
NO RECALL IN PLACE 1. Seat harness airbag light sensor (LEFT SIDE AIRBAG DEPLOYMENT OPEN, Sensors in the front seat make sure that the airbag deploys). NO RECALL IN PLACE 2. Fuel Vapor Purge and PCV diaphragm valve cover
Incident date: Jan 1, 2025
While using the wipers under normal conditions, first the passenger the the driver side several weeks later have stopped working. They are loose and no longer work with the toggle.
Incident date: Jan 1, 2025
The contact’s father owns a 2022 Ford Maverick. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the electrical components in the vehicle were on; however, the engine was off. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that no cause... Read more
Incident date: Jan 1, 2025
The contact’s father owns a 2022 Ford Maverick. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the electrical components in the vehicle were on; however, the engine was off. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that no cause... Read more
Incident date: Jan 22, 2025
NHTSA Campaign Number: 24V499000 Water pump replacement resulted in an out of pocket cost of $420 by an authorized shop NHTSA Campaign Number: 24V865000 OTA updates didn’t complete successfully, and rendered a few modules to stop working. NFC reader to open door stopped working and needs to be reinstalled. Vehicle lost exterior sound at low speed to warn pedestrians.
Incident date: Jan 22, 2025
NHTSA Campaign Number: 24V499000 Water pump replacement resulted in an out of pocket cost of $420 by an authorized shop NHTSA Campaign Number: 24V865000 OTA updates didn’t complete successfully, and rendered a few modules to stop working. NFC reader to open door stopped working and needs to be reinstalled. Vehicle lost exterior sound at low speed to warn pedestrians.
Incident date: Jan 22, 2025
NHTSA Campaign Number: 24V499000 Water pump replacement resulted in an out of pocket cost of $420 by an authorized shop NHTSA Campaign Number: 24V865000 OTA updates didn’t complete successfully, and rendered a few modules to stop working. NFC reader to open door stopped working and needs to be reinstalled. Vehicle lost exterior sound at low speed to warn pedestrians.
Incident date: Dec 26, 2024
Catalytic converter cracked and is a huge problem with these cars
Incident date: Feb 1, 2025
Car stopped in middle of the street and not moved. Totally dead
Incident date: Feb 1, 2025
Car stopped in middle of the street and not moved. Totally dead
Incident date: Feb 1, 2025
Car stopped in middle of the street and not moved. Totally dead
Incident date: Feb 10, 2025
I had received various notifications from NHTSA for recalls for my vehicle. I have not been able to schedule my vehicle for repairs due to various reasons starting with shop availability, additional out of pocket costs for the service. Parts are not made available for DIY because shops want to charge labor. Other repairs where to be remedied with an OTA that has not taken place. Please help