Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Nov 22, 2024
Vehicle is stuck in middle of the software update issued. I can't get assistance to fix without a FAST tool to which American leasing is not releasing to Fisker Owners Association or any other shop. Therefore, the recall update has not been completed. I had to pay $330 to have the recalled water pump replaced to which the DOJ stated customers aren't responsible for. I have left messages too. Ong... Read more
Incident date: Nov 22, 2024
Vehicle is stuck in middle of the software update issued. I can't get assistance to fix without a FAST tool to which American leasing is not releasing to Fisker Owners Association or any other shop. Therefore, the recall update has not been completed. I had to pay $330 to have the recalled water pump replaced to which the DOJ stated customers aren't responsible for. I have left messages too. Ong... Read more
Incident date: Feb 12, 2025
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one ... Read more
Incident date: Feb 12, 2025
The engine on my car has become unusable because antifreeze leaked into my engine. It is available for inspection. Thankfully due to familial support my safety was not put at risk. The problem was confirmed by a mechanic. BJ's Auto Collision and Restoration, 816-279-2886. The check engine light came on when I first started the car for the day. This happened to my car while I was 5 hours aw... Read more
Incident date: Feb 12, 2025
See Attach Document for Complaint
Fire
Incident date: Nov 12, 2024
The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure.... Read more
Incident date: Nov 12, 2024
Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered "turtle mode" which extremely limited the speed of the vehicle. I immediately pressed the button for my hazard lights to come on, but they did not operate correctly. They flashed so rarely that they did ... Read more
Incident date: Nov 12, 2024
Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered "turtle mode" which extremely limited the speed of the vehicle. I immediately pressed the button for my hazard lights to come on, but they did not operate correctly. They flashed so rarely that they did ... Read more
Incident date: Nov 15, 2024
am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I v... Read more
Incident date: Nov 15, 2024
am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I v... Read more
Incident date: Jan 15, 2025
The contact owns 2023 Genesis G70 with a NUNA Car Seat, Model Type: RAVA, Model Number: CS05105BAC, Manufactured Date: [XXX] installed inside the vehicle. The contact stated that while the car seat was occupied, the harness straps failed to function as intended. The contact stated that the harness straps unlocked independently. The contact stated that the car seat was inside the vehicle when the f... Read more
Incident date: Jan 15, 2025
The contact owns 2023 Genesis G70 with a NUNA Car Seat, Model Type: RAVA, Model Number: CS05105BAC, Manufactured Date: [XXX] installed inside the vehicle. The contact stated that while the car seat was occupied, the harness straps failed to function as intended. The contact stated that the harness straps unlocked independently. The contact stated that the car seat was inside the vehicle when the f... Read more
Incident date: Jan 15, 2025
The manufacturer was required by NHTSA to update the vehicle software to address critical safety issues. This effort was implemented through Over The Air (OTA) updates last fall. This software update was a very large and complex file and required the car to be "On" for the duration of the updates. This caused the 12 V battery to drain beyond capacity, and the update was only partial, resulting ... Read more
Incident date: Sep 27, 2024
Front passenger door handle is stuck closed, should be fixed under recall(NHTSA Campaign Number: 24V466 Subject: Safety Recall Campaign TSB55062401 – Outer Door Handles (2023 and 2024 Model Years Fisker Ocean)), but have recieved no correspondence or reply from anyone about it. Passenger door has to be manually opened from inside vehicle since outer handle is not functional. Also, after softw... Read more
Incident date: Sep 27, 2024
Front passenger door handle is stuck closed, should be fixed under recall(NHTSA Campaign Number: 24V466 Subject: Safety Recall Campaign TSB55062401 – Outer Door Handles (2023 and 2024 Model Years Fisker Ocean)), but have recieved no correspondence or reply from anyone about it. Passenger door has to be manually opened from inside vehicle since outer handle is not functional. Also, after softw... Read more
Incident date: Sep 27, 2024
Front passenger door handle is stuck closed, should be fixed under recall(NHTSA Campaign Number: 24V466 Subject: Safety Recall Campaign TSB55062401 – Outer Door Handles (2023 and 2024 Model Years Fisker Ocean)), but have recieved no correspondence or reply from anyone about it. Passenger door has to be manually opened from inside vehicle since outer handle is not functional. Also, after softw... Read more
Incident date: Aug 15, 2024
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had n... Read more
Incident date: Aug 15, 2024
There are NHTSA recalls on this vehicle, and nothing has been repaired yet. The OTA 2.2 was pushed, causing my 12V battery to drain, and I had to pay out of pocket to replace it. I continue to have brake malfunction error messages along with other error messages displayed on the screen. The infotainment screen consistently goes dark at random times, and I have to reboot the system to get it to tur... Read more
Incident date: Aug 15, 2024
There are NHTSA recalls on this vehicle, and nothing has been repaired yet. The OTA 2.2 was pushed, causing my 12V battery to drain, and I had to pay out of pocket to replace it. I continue to have brake malfunction error messages along with other error messages displayed on the screen. The infotainment screen consistently goes dark at random times, and I have to reboot the system to get it to tur... Read more
Incident date: Feb 1, 2024
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine briefly shuddered before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had caused damage to... Read more
Incident date: Feb 1, 2024
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trim had detached from the passenger’s side window and windshield. The trim on the w... Read more
Incident date: Feb 1, 2024
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 65 MPH, the check engine and the traction control warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and infor... Read more
Incident date: Jan 1, 2025
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability... Read more
Incident date: Jan 1, 2025
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability... Read more
Incident date: Jan 1, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver,... Read more
Incident date: Jan 16, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver,... Read more
Incident date: Jan 16, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver,... Read more
Incident date: Jan 16, 2024
The contact owns a 2023 GMC Canyon. The contact stated that while at a car wash, there was an abnormal sound coming from the roof. The contact inspected the vehicle and noticed that there was a dent in the roof panel. The vehicle was taken to a dealer where it was diagnosed and repaired under Customer Service Program: 23-NA-209. After the repair, the vehicle was taken to the car wash and the same ... Read more
Incident date: Jan 1, 2025
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremely unpredictable and the trustee has not been able to complete this recall. Of the cars that were updated, like mine, almost immediately the estimated range has been d... Read more
Incident date: Jan 1, 2025
Fisker had a nhtsa recall for water pump replacement that has now apparently been closed. This part failure will cause our new vehicle to become inoperable, causing a safety issue to the passengers as well as anyone nearby if the vehicle comes to a sudden stop (i.e. highway driving). Fisker has no repair facility in the state of Oklahoma, and has not provided this part to individuals for replace... Read more
Incident date: Jan 1, 2025
Fisker had a nhtsa recall for water pump replacement that has now apparently been closed. This part failure will cause our new vehicle to become inoperable, causing a safety issue to the passengers as well as anyone nearby if the vehicle comes to a sudden stop (i.e. highway driving). Fisker has no repair facility in the state of Oklahoma, and has not provided this part to individuals for replace... Read more
Incident date: Sep 11, 2024
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability... Read more
Incident date: Feb 12, 2025
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability... Read more
Incident date: Feb 12, 2025
My vehicle is not shifting in to a drivable gear. Screen displays error message with no possible solution. Vehiclweis just sitting in my carport collecting dust. FISKER company and its owner Henrik Fisker need to be brought before a court and be held accountable for the gross mismanagement of the company and betraying the trust of thousands of people who bought the vehicles because of the false p... Read more
Incident date: Feb 11, 2025
My vehicle is not shifting in to a drivable gear. Screen displays error message with no possible solution. Vehiclweis just sitting in my carport collecting dust. FISKER company and its owner Henrik Fisker need to be brought before a court and be held accountable for the gross mismanagement of the company and betraying the trust of thousands of people who bought the vehicles because of the false p... Read more
Incident date: Feb 11, 2025
My vehicle is not shifting in to a drivable gear. Screen displays error message with no possible solution. Vehiclweis just sitting in my carport collecting dust. FISKER company and its owner Henrik Fisker need to be brought before a court and be held accountable for the gross mismanagement of the company and betraying the trust of thousands of people who bought the vehicles because of the false p... Read more
Incident date: Feb 11, 2025
Headlights becoming increasingly dim and barely have any light coming out - do not feel safe driving at night - unable to see very far in front of me in road - dangerous for pedestrians, obstacles in road, oncoming drivers Headlights from cars behind me light up the road better than my own headlights often have to use brights to actually see Similar issue reported and recalled for Acura ILX models... Read more
Incident date: Jan 1, 2025
I'm aware of multiple Fisker Ocean recalls, some of them were addressed via Over the Airway (OTA) software updates, but the interior lighting still comes on every night, remains on, and represent a security risk and negatively impacts battery performance. In addition, none of the hardware recalls have been resolved on my vehicle, probably due to the fact I live in a region with no access to Fiske... Read more
Incident date: Jan 1, 2025
I'm aware of multiple Fisker Ocean recalls, some of them were addressed via Over the Airway (OTA) software updates, but the interior lighting still comes on every night, remains on, and represent a security risk and negatively impacts battery performance. In addition, none of the hardware recalls have been resolved on my vehicle, probably due to the fact I live in a region with no access to Fiske... Read more
Incident date: Jan 1, 2025
I have not received the promised w2.2 OTA software updates as previously mandated by nhtsa to Fisker. Brakes are an issue that should be addressed in 2.2. Continuing ADAS warnings continually distract when driving. I purchase new FOB and NFC cards, but they need programing. Again, nothing from the company. NHTSA recall campaign numbers for the recalls are 24V865000 and 24V623000 I have been ... Read more
Incident date: Feb 12, 2025
A recall was issued for a replacement water pump and door handles. I had to PAY for these recalls out of my pocket in the amount of $299.00.
Incident date: Feb 12, 2025
Ford had to rebuild rear differential. The transmission failed, too. Both unacceptable especially at 62k miles and zero utility usage including trailering or 4wd.
Incident date: Dec 25, 2023
The contact owns a 1998 Toyota Tacoma. The contact stated that while the vehicle was at the dealer for routine maintenance, the contact was informed that the subframe was severely corrosion. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Campaign: 10030357-0006 (Frame Corrosion-Preventative Compound); however, the VIN was not included. The manufacturer was m... Read more
Incident date: Dec 25, 2023
My steering wheel electrical components don’t work including the windshield wipers.
Incident date: Dec 26, 2024
On 5 separate occasions the car has shut itself off while driving. After the first 2 times the car was taken to the dealership where they found nothing wrong and told us to replace the battery. The battery was replaced by the dealer and within the next two weeks the car shut itself off while driving 3 more times. The car will always start back up again right away. This is a very dangerous sit... Read more
Incident date: Feb 11, 2025
The POWER STEERING has failed. The steering is tight, cumbersome, difficult to manage. The vehicle had a recall for REAR TOW LINK for which it is in service center currently. Ford issued a recall for THE STEERING issue as well. However, allegedly, my car does not qualify for the recall. Please advise. The steering issue is dangerous. I have read that over 600,000 vehicles have been recalled ... Read more
Incident date: Feb 11, 2025
The POWER STEERING has failed. The steering is tight, cumbersome, difficult to manage. The vehicle had a recall for REAR TOW LINK for which it is in service center currently. Ford issued a recall for THE STEERING issue as well. However, allegedly, my car does not qualify for the recall. Please advise. The steering issue is dangerous. I have read that over 600,000 vehicles have been recalled ... Read more
Incident date: Dec 26, 2024
On 5 separate occasions the car has shut itself off while driving. After the first 2 times the car was taken to the dealership where they found nothing wrong and told us to replace the battery. The battery was replaced by the dealer and within the next two weeks the car shut itself off while driving 3 more times. The car will always start back up again right away. This is a very dangerous sit... Read more
Incident date: Feb 11, 2025
The contact owns a 2015 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The ABS warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle failed to accelerate immediately. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed with CVT ... Read more
Incident date: Feb 11, 2025
Air vents are broken in a month after delivery. Fisker ignored all the service calls, opened tickets for parts replacement and have done nothing to deliver the parts or fix the issue. Multiple alerts comes up, Rear Seat belt not retracting which was notified to fisker via ticket. After the company filed bankruptcy there is no protection or warranty for this vehicle. Safety recalls like Water pump... Read more