Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
FISKER
OCEAN
(2023) - FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Feb 13, 2025
Incident date: Jan 15, 2025
The contact owns a 2018 Chevrolet Volt. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the EVAP pipe was rubbing against the air conditioning hose connector. The dealer informed the contact that the vehicle was previously repaired under GM Campaign Number: N192273600; however, th... Read more
Incident date: Nov 18, 2024
I have a problem with the electrical, and I found that they already have a recall, but the Van Nuys dealer refused to fix it on the car.
Incident date: Nov 18, 2024
I have a problem with the electrical, and I found that they already have a recall, but the Van Nuys dealer refused to fix it on the car.
Incident date: Feb 12, 2025
The vehicle has a fault in the ABS system that is causing the ABS light to stay on, as well as the traction control light and the Brake light. This means the brakes will lock up, causing the vehicle to slide, the vehicle has no assisted traction control, and the cruise control will not engage. In a vehicle like this (a pick-up truck) the back end is notoriously light and will easily loose traction... Read more
Incident date: Feb 12, 2025
The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that during a State Inspection, it was noticed that the steering knuckle was cracked. The contact stated that a local dealer and Land Rover Brooklyn (809 Neptune Ave, Brooklyn, NY 11224)... Read more
Incident date: Feb 12, 2025
The contact owns a 2019 BMW X3. The contact stated that upon starting the vehicle, the message "Driving Assistance Reduced and Pedestrian Warning not Working" was displayed on the instrument panel. The contact stated that while driving 40 MPH in stop and go traffic, the Collision Warning feature failed to function as intended. The contact depressed the brake pedal to stop the vehicle. Additionally... Read more
Incident date: Feb 9, 2025
Loud clicking from left side of the vehicle when making a right hand turn.
Incident date: Feb 9, 2025
Loud clicking from left side of the vehicle when making a right hand turn.
Incident date: Feb 9, 2025
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had ... Read more
Incident date: Nov 15, 2024
The system control display (radio screen) and the digital instrument cluster reboot (screens go black) approximately every 10-minutes while driving. During the screen going black, driver is unaware of speed, condition of vehicle. It is unknown if safety features such are active during these periods. The vehicle has been at dealer since January 2nd, 2025. Today in Feb 13, 2025 Dealer is working wit... Read more
Incident date: Nov 15, 2024
The contact owns a 2013 Ford F-150. The contact stated that while the vehicle was parked, the steering wheel was turned; however, the steering wheel failed to respond as intended. In addition, the power steering failure warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to... Read more
Incident date: Dec 12, 2024
The contact owns a 2025 Ram 1500. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The contact became aware that the RPM had exceeded 5,000 RPM, and the contact pulled over to the shoulder of the roadway and turned the vehicle off. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. The drowsine... Read more
Incident date: Dec 12, 2024
The contact owns a 2020 Mazda CX-5. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost automotive power and failed to exceed 15 MPH. The vehicle failed to return to normal operation. The failure had occurred on several occasions. The contact stated that the infotainment system was inoperative. The contact stated that several unknown warning lights were illumin... Read more
Incident date: Dec 12, 2024
Every time it rains, one of the dual tone horns will fail. I have had the horn replaced 2 times. I am beginning to have a problem with the horn again after this last rain. It is a matter of time before it fails completely after a rain and becomes unusable. I feel this is a significant warning feature that MUST be reliable.
Incident date: Feb 13, 2025
My car was bricked as a result of the OTA 2.2 update on [XXX]. This update was mandatory as it was what Fisker was doing to satisfy a recall. To try to remedy, I replaced the 12 v battery. I also followed online guides to get the High Voltage battery going again, as it was at 0%. I used a 25 amp and also a 40 amp 12 v charger attached to the battery, and this allowed the charge port to go to blue... Read more
Incident date: Feb 13, 2025
PCV system failed causing excess pressure to blow out the rear main seal and crankcase seal resulting in an oil leak. No lights and no codes were on the dashboard. The only symptom was a high pitched squealing sound during very cold weather. The problem has been reproduced by the dealer. The problem first appeared the first winter owning the vehicle.
Incident date: Feb 13, 2025
PCV system failed causing excess pressure to blow out the rear main seal and crankcase seal resulting in an oil leak. No lights and no codes were on the dashboard. The only symptom was a high pitched squealing sound during very cold weather. The problem has been reproduced by the dealer. The problem first appeared the first winter owning the vehicle.
Incident date: Feb 13, 2025
Tire Size: 265 70 16. While driving on a straight and level highway, the right rear tire sidewall completely shredded. Tire lost all air pressure and separated from the rim. I bought four General Grabber tires in July 2021. This is the second tire that the sidewall shredded. The first one shredded on the left rear side in July of 2024. There are a lot of General Grabber tires being recalled for... Read more
Incident date: Feb 13, 2025
SBC braking system stated as covered under 25 year/unlimited miles warranty. SBC system failed on 2/1/25. Vehicle towed to local dealer service facility on 2/3/25. Tow was authorized at no charge by MB Roadside Assistance at no charge plus $100.00 credit toward diagnostic. Was told by phone on 2/3/25 that upon confirmation that SBC did in fact fail, the SBC replacement would be performed at no cha... Read more
Incident date: Feb 13, 2025
I was driving and began hearing knocking sounds from under the hood. The car began dragging, so I was afraid to go at any speed over 25 or 30. I was almost home and it was night, so I resolved to go to the mechanic by my house the next morning. When I set out to go to the repair shop, the car was knocking louder, and I did not go more than a mile before the car stalled at a stoplight. It shuddered... Read more
Incident date: Feb 13, 2025
Can not get the dealership to repair the recall c7b. Stating the parts are not available. Been several months waiting on parts and scared to drive my truck due to the danger?
Incident date: Feb 13, 2025
The contact owns a 2017 Ford Explorer. The contact stated while driving 40 MPH, the vehicle began vibrating abnormally, with the check engine warning light illuminated. The vehicle stalled and the contact was forced to park on the side of the road to attempt to restart the vehicle. The vehicle failed to restart and was towed to an independent mechanic to be diagnosed. The contact was informed that... Read more
Incident date: Apr 8, 2024
I have all the outstanding issues out on this car and probably more. For example, sometimes the car's brakes will fail and the car can roll away. There are times when the car's regenerative braking is not working properly which decreases braking performance and can lead to a crash. Sometimes I notice that my car has a loss of power, which is concerning as it may cause an accident or worse. My ... Read more
Incident date: Apr 8, 2024
I have all the outstanding issues out on this car and probably more. For example, sometimes the car's brakes will fail and the car can roll away. There are times when the car's regenerative braking is not working properly which decreases braking performance and can lead to a crash. Sometimes I notice that my car has a loss of power, which is concerning as it may cause an accident or worse. My ... Read more
Incident date: Apr 16, 2024
I had purchases a 2021 Audi Q8 from Carmax on 10/16/2024. There was a time that I was driving at 35 mph in the left lane which I had my signal on to proceed in the turning lane when the car went into park and the crash indicator was on. I was jerked by the force. I also notice when you turn the car on there was a knocking sound. I had taken the vehicle into Westmont Audi on 11/22/2024. They had c... Read more
Incident date: Apr 8, 2024
I have all the outstanding issues out on this car and probably more. For example, sometimes the car's brakes will fail and the car can roll away. There are times when the car's regenerative braking is not working properly which decreases braking performance and can lead to a crash. Sometimes I notice that my car has a loss of power, which is concerning as it may cause an accident or worse. My ... Read more
Incident date: Feb 9, 2025
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12... Read more
Incident date: Sep 27, 2024
Front passenger door handle is stuck closed, should be fixed under recall(NHTSA Campaign Number: 24V466 Subject: Safety Recall Campaign TSB55062401 – Outer Door Handles (2023 and 2024 Model Years Fisker Ocean)), but have recieved no correspondence or reply from anyone about it. Passenger door has to be manually opened from inside vehicle since outer handle is not functional. Also, after softw... Read more
Incident date: Jan 15, 2025
The manufacturer was required by NHTSA to update the vehicle software to address critical safety issues. This effort was implemented through Over The Air (OTA) updates last fall. This software update was a very large and complex file and required the car to be "On" for the duration of the updates. This caused the 12 V battery to drain beyond capacity, and the update was only partial, resulting ... Read more
Incident date: Jan 15, 2025
The contact owns 2023 Genesis G70 with a NUNA Car Seat, Model Type: RAVA, Model Number: CS05105BAC, Manufactured Date: [XXX] installed inside the vehicle. The contact stated that while the car seat was occupied, the harness straps failed to function as intended. The contact stated that the harness straps unlocked independently. The contact stated that the car seat was inside the vehicle when the f... Read more
Incident date: Jan 15, 2025
The contact owns 2023 Genesis G70 with a NUNA Car Seat, Model Type: RAVA, Model Number: CS05105BAC, Manufactured Date: [XXX] installed inside the vehicle. The contact stated that while the car seat was occupied, the harness straps failed to function as intended. The contact stated that the harness straps unlocked independently. The contact stated that the car seat was inside the vehicle when the f... Read more
Incident date: Nov 15, 2024
am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I v... Read more
Incident date: Nov 15, 2024
am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I v... Read more
Incident date: Nov 12, 2024
Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered "turtle mode" which extremely limited the speed of the vehicle. I immediately pressed the button for my hazard lights to come on, but they did not operate correctly. They flashed so rarely that they did ... Read more
Incident date: Nov 12, 2024
Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered "turtle mode" which extremely limited the speed of the vehicle. I immediately pressed the button for my hazard lights to come on, but they did not operate correctly. They flashed so rarely that they did ... Read more
Incident date: Nov 12, 2024
The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure.... Read more
Incident date: Feb 12, 2025
See Attach Document for Complaint
Fire
Incident date: Feb 12, 2025
The engine on my car has become unusable because antifreeze leaked into my engine. It is available for inspection. Thankfully due to familial support my safety was not put at risk. The problem was confirmed by a mechanic. BJ's Auto Collision and Restoration, 816-279-2886. The check engine light came on when I first started the car for the day. This happened to my car while I was 5 hours aw... Read more
Incident date: Feb 12, 2025
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one ... Read more
Incident date: Nov 22, 2024
Vehicle is stuck in middle of the software update issued. I can't get assistance to fix without a FAST tool to which American leasing is not releasing to Fisker Owners Association or any other shop. Therefore, the recall update has not been completed. I had to pay $330 to have the recalled water pump replaced to which the DOJ stated customers aren't responsible for. I have left messages too. Ong... Read more
Incident date: Nov 22, 2024
Vehicle is stuck in middle of the software update issued. I can't get assistance to fix without a FAST tool to which American leasing is not releasing to Fisker Owners Association or any other shop. Therefore, the recall update has not been completed. I had to pay $330 to have the recalled water pump replaced to which the DOJ stated customers aren't responsible for. I have left messages too. Ong... Read more
Incident date: Jan 2, 2025
MY Ficker Ocean failed an over the air software update on [XXX]. The failure made my vehicle non drivable (could not shift out of Park). The car was parked in my garage for almost two months before a prior Fisker employee was able to look at it. Unfortunately they were not able to fix the software problem and requested I have the vehicle transported to an authorized service center 60 miles away. ... Read more
Incident date: Feb 12, 2025
good afternoon. There are several recall items for this car, 2023 Fisker Ocean. None of the recall items have been addressed by FISKER LIQUIDATOR (THEY ARE IN CHAPTER 7) FOR MY CAR. THERE IS A BRAKING RECALL, A WATERPUMP RECALL, AND I BELIEVE A DOOR HANDLE RECALL. ALL OF WHICH , IF NOT TAKEN CARE OF, WILL CAUSE POTENTIAL HARM TO ME AND TO OTHERS ON THE ROAD. IT SEEMS LIKE THERE IS NO OVERSIGHT OF... Read more
Incident date: Dec 25, 2023
My steering wheel electrical components don’t work including the windshield wipers.
Incident date: Feb 1, 2025
good afternoon. There are several recall items for this car, 2023 Fisker Ocean. None of the recall items have been addressed by FISKER LIQUIDATOR (THEY ARE IN CHAPTER 7) FOR MY CAR. THERE IS A BRAKING RECALL, A WATERPUMP RECALL, AND I BELIEVE A DOOR HANDLE RECALL. ALL OF WHICH , IF NOT TAKEN CARE OF, WILL CAUSE POTENTIAL HARM TO ME AND TO OTHERS ON THE ROAD. IT SEEMS LIKE THERE IS NO OVERSIGHT OF... Read more
Incident date: Feb 1, 2025
Recall 24V865000 24V623000 24V499000 I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasib... Read more
Incident date: Feb 1, 2025
Recall 24V865000 24V623000 24V499000 I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasib... Read more
Incident date: Oct 1, 2024
Recall 24V865000 24V623000 24V499000 I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasib... Read more
Incident date: Oct 1, 2024
The contact owns a 2018 Honda Accord. The contact stated that the message "Supplemental Restraint System Problem - See Dealer" was displayed intermittently upon starting the vehicle, and while driving. The contact stated that while using a scanner to scan the vehicle for a fault code, the contact retrieved DTC: B002013. The dealer and the manufacturer were not notified of the failure. The vehicle ... Read more
Incident date: Feb 12, 2025
My concern relates to the recall campaign for 24V623000 reduction in regenerative braking. The slow roll out of this campaign caused this unrepaired recall to result in a crash of the vehicle resulting in a complete loss. While driving on a highway in subzero temperatures, the driver let off the accelerator to slow the vehicle around a corner. At this point the vehicle lost the expected braking... Read more
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