Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Jan 15, 2025
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 20 MPH, the "Check Brake System" message was displayed on the instrument panel and the brakes failed to engage while the brake pedal was depressed. The contact stated that upon depressing the brake pedal to the floorboard, the vehicle responded as needed. The ABS and traction control warning lights were i... Read more
Incident date: Nov 18, 2024
I have a problem with the paint on the car; it keeps falling off by itself, and I tried to contact the Kia dealer for this issue, but they said to report here to you.
Incident date: Nov 18, 2024
The oil filter housing/oil cooler is made of plastic and every Jeep Wrangler ends up leaking because of it and it should be a recall.
Incident date: Feb 12, 2025
The contact owns a 2019 BMW X3. The contact stated that upon starting the vehicle, the message "Driving Assistance Reduced and Pedestrian Warning not Working" was displayed on the instrument panel. The contact stated that while driving 40 MPH in stop and go traffic, the Collision Warning feature failed to function as intended. The contact depressed the brake pedal to stop the vehicle. Additionally... Read more
Incident date: Feb 12, 2025
The contact owns a 2019 BMW X3. The contact stated that upon starting the vehicle, the message "Driving Assistance Reduced and Pedestrian Warning not Working" was displayed on the instrument panel. The contact stated that while driving 40 MPH in stop and go traffic, the Collision Warning feature failed to function as intended. The contact depressed the brake pedal to stop the vehicle. Additionally... Read more
Incident date: Feb 12, 2025
There is supposed to be an OTA update but the company went bankrupt and the recall has not been corrected. water pump as well. i cannot afford to do it. No idea how. When you hit the brake over a pothole or any metal, it does not stop
Incident date: Feb 9, 2025
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had ... Read more
Incident date: Feb 9, 2025
The E-Torque alternator failed unexpectedly causing me to lose power while driving down a snowy highway. The vehicle shutdown then locked itself in park stranding me on a busy highway in a snowstorm at night time creating a severe safety hazard for myself and other motorists. After taking it to the local Dodge/Chrysler dealership diagnostics said the alternator went bad, however they cannot replac... Read more
Incident date: Feb 9, 2025
$375 for all three (manual 2.2 software update, water pump replacement, and all door handles checked).
Incident date: Nov 15, 2024
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the pulley tensioner was replaced; however, the failure recurred approximately three months later. The contact was informed by the dealer that the engine was previously replaced as an interim repair under NHTSA Campaign... Read more
Incident date: Nov 15, 2024
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 20 MPH, the vehicle crashed into a parked vehicle. During the crash, the front passenger side of the vehicle was severely damaged but the air bag did not deploy. The driver sustained an injured nose, mild concussion, bottom tooth damage, and back and neck pains. No medical treatment was needed. A ... Read more
Crash
1 injured
Incident date: Dec 12, 2024
Every time it rains, one of the dual tone horns will fail. I have had the horn replaced 2 times. I am beginning to have a problem with the horn again after this last rain. It is a matter of time before it fails completely after a rain and becomes unusable. I feel this is a significant warning feature that MUST be reliable.
Incident date: Dec 12, 2024
The transmission failed which stemmed from the faulty (recently recalled valve body). General Motors has been contacted and there is no transmission in sight and is not able to provide an ETA. They are also not willing to cover the catastrophic failure because I am outside of my warranty terms. The dealership has inspected and concluded a whole new transmission is recommended. The vehicle has been... Read more
Incident date: Dec 12, 2024
My car was bricked as a result of the OTA 2.2 update on [XXX]. This update was mandatory as it was what Fisker was doing to satisfy a recall. To try to remedy, I replaced the 12 v battery. I also followed online guides to get the High Voltage battery going again, as it was at 0%. I used a 25 amp and also a 40 amp 12 v charger attached to the battery, and this allowed the charge port to go to blue... Read more
Incident date: Feb 13, 2025
PCV system failed causing excess pressure to blow out the rear main seal and crankcase seal resulting in an oil leak. No lights and no codes were on the dashboard. The only symptom was a high pitched squealing sound during very cold weather. The problem has been reproduced by the dealer. The problem first appeared the first winter owning the vehicle.
Incident date: Feb 13, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experi... Read more
Incident date: Feb 13, 2025
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremly unpredictable and the trustee has not been able to complete this recall. Of the cars that were updated, mine, almost immediately the estimated range has been reduced... Read more
Incident date: Feb 13, 2025
ABS Control Module has failed. The part number is 68228991AD. The dealership informed me the manufacturer no longer makes this part, and they were unable to resolve the issue. While I was advised by the dealership the truck is ok to drive, my additional research indicated a failed ABS module can lead to the wheels locking up while driving, the speedometer to stop working and the transmission lo... Read more
Incident date: Feb 13, 2025
ABS Control Module has failed. The part number is 68228991AD. The dealership informed me the manufacturer no longer makes this part, and they were unable to resolve the issue. While I was advised by the dealership the truck is ok to drive, my additional research indicated a failed ABS module can lead to the wheels locking up while driving, the speedometer to stop working and the transmission lo... Read more
Incident date: Feb 13, 2025
The contact owns a 2017 Ford Explorer. The contact stated while driving 40 MPH, the vehicle began vibrating abnormally, with the check engine warning light illuminated. The vehicle stalled and the contact was forced to park on the side of the road to attempt to restart the vehicle. The vehicle failed to restart and was towed to an independent mechanic to be diagnosed. The contact was informed that... Read more
Incident date: Feb 13, 2025
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving on several occasions, after the vehicle was stopped, the accelerator pedal was depressed; however, the vehicle failed to respond as needed with an abnormal clunking sound while the transmission shifted from 1st to 2nd gear. The check engine warning light was illuminated. The contact stated that on one occasion while s... Read more
Incident date: Feb 13, 2025
I have all the outstanding issues out on this car and probably more. For example, sometimes the car's brakes will fail and the car can roll away. There are times when the car's regenerative braking is not working properly which decreases braking performance and can lead to a crash. Sometimes I notice that my car has a loss of power, which is concerning as it may cause an accident or worse. My ... Read more
Incident date: Apr 8, 2024
I have all the outstanding issues out on this car and probably more. For example, sometimes the car's brakes will fail and the car can roll away. There are times when the car's regenerative braking is not working properly which decreases braking performance and can lead to a crash. Sometimes I notice that my car has a loss of power, which is concerning as it may cause an accident or worse. My ... Read more
Incident date: Apr 8, 2024
Issue with the relay controlling the fuel pump located in the fuel tank(lift pump) When the relay stop working, the engine cannot be started or don't supply fuel to the High pressure fuel pump (HPFP) forcing to stop on the road. Could lead seriously to an unsafe situation like the HPFP can do. This issue can be reproduce easily by the dealer. No DTC or check engine ON for this type of issue. The d... Read more
Incident date: Apr 16, 2024
Radio software glitch (bulletin 23-NA-183) cuts blower fan speed to 50% or below resulting in ineffective defrost during winter months. GM knows of the issue and has a radio software update but will not complete this as warranty and/or recall and will demand you pay for the correction. Due to the uncontrolled and loss of power to fan that cannot be corrected by the owner (ex. turning radio off/on ... Read more
Incident date: Apr 8, 2024
Vehicle needs software update to 2.2 NHTSA (Campaign Number: 24V405000) but there is no contact regarding when this will happen. The ADAS Warning system has had a warning light on since I received the vehicle. I had to disable audible warnings because they were distracting and dangerous. Also, the vehicle needs a replacement water pump (NHTSA Campaign Number: 24V499000) and measurement of do... Read more
Incident date: Feb 9, 2025
Lack of Access to Recall Service I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a... Read more
Incident date: Sep 27, 2024
The manufacturer was required by NHTSA to update the vehicle software to address critical safety issues. This effort was implemented through Over The Air (OTA) updates last fall. This software update was a very large and complex file and required the car to be "On" for the duration of the updates. This caused the 12 V battery to drain beyond capacity, and the update was only partial, resulting ... Read more
Incident date: Jan 15, 2025
The contact owns 2023 Genesis G70 with a NUNA Car Seat, Model Type: RAVA, Model Number: CS05105BAC, Manufactured Date: [XXX] installed inside the vehicle. The contact stated that while the car seat was occupied, the harness straps failed to function as intended. The contact stated that the harness straps unlocked independently. The contact stated that the car seat was inside the vehicle when the f... Read more
Incident date: Jan 15, 2025
The buckle on the seatbelts in both the passenger side and behind the passenger side in the 2nd row doesn't latch. Sometimes it takes 4/5 times to click the seatbelt in before it latches. It also will randomly unlatch. VERY unsafe to be always using seatbelts, only to have them not be trusted due to un latching. It happens multiple times a week, and has been going on since Summer 2024.
Incident date: Jan 15, 2025
am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I v... Read more
Incident date: Nov 15, 2024
am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I v... Read more
Incident date: Nov 15, 2024
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System). The contact stated that on several occasion while turned off and charging, the battery failed to charge above 50%. The contact stated that there was a "battery warning failure" message displayed. The vehicle was taken to a dealer where it was diagnosed and determined th... Read more
Incident date: Nov 12, 2024
The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure.... Read more
Incident date: Nov 12, 2024
The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure.... Read more
Incident date: Nov 12, 2024
There are multiple recall notices on 2023 Fisker Ocean, No response from Fisker customer service. Submitted multiple tickets to the Fisker no responce. While driving the vehical acclarate speed rapidly ,shotdown vehical while driving on highways. The following Recals pending more than 6 months ,No responce from FIsker. Customer service phone number no one answer, no email responce. Recals: Cab... Read more
Incident date: Feb 12, 2025
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one ... Read more
Incident date: Feb 12, 2025
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one ... Read more
Incident date: Feb 12, 2025
Vehicle is stuck in middle of the software update issued. I can't get assistance to fix without a FAST tool to which American leasing is not releasing to Fisker Owners Association or any other shop. Therefore, the recall update has not been completed. I had to pay $330 to have the recalled water pump replaced to which the DOJ stated customers aren't responsible for. I have left messages too. Ong... Read more
Incident date: Nov 22, 2024
Vehicle is stuck in middle of the software update issued. I can't get assistance to fix without a FAST tool to which American leasing is not releasing to Fisker Owners Association or any other shop. Therefore, the recall update has not been completed. I had to pay $330 to have the recalled water pump replaced to which the DOJ stated customers aren't responsible for. I have left messages too. Ong... Read more
Incident date: Nov 22, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m... Read more
Incident date: Jan 2, 2025
Recall 24V865000 24V623000 24V499000 I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasib... Read more
Incident date: Feb 12, 2025
My car has few safety recalls to be addressed but with the bankruptcy of Fisker, we do not have proper means, parts, and technician to perform the recall fix.
Incident date: Dec 25, 2023
Ford had to rebuild rear differential. The transmission failed, too. Both unacceptable especially at 62k miles and zero utility usage including trailering or 4wd.
Incident date: Feb 1, 2025
My car has few safety recalls to be addressed but with the bankruptcy of Fisker, we do not have proper means, parts, and technician to perform the recall fix.
Incident date: Feb 1, 2025
good afternoon. There are several recall items for this car, 2023 Fisker Ocean. None of the recall items have been addressed by FISKER LIQUIDATOR (THEY ARE IN CHAPTER 7) FOR MY CAR. THERE IS A BRAKING RECALL, A WATERPUMP RECALL, AND I BELIEVE A DOOR HANDLE RECALL. ALL OF WHICH , IF NOT TAKEN CARE OF, WILL CAUSE POTENTIAL HARM TO ME AND TO OTHERS ON THE ROAD. IT SEEMS LIKE THERE IS NO OVERSIGHT OF... Read more
Incident date: Feb 1, 2025
good afternoon. There are several recall items for this car, 2023 Fisker Ocean. None of the recall items have been addressed by FISKER LIQUIDATOR (THEY ARE IN CHAPTER 7) FOR MY CAR. THERE IS A BRAKING RECALL, A WATERPUMP RECALL, AND I BELIEVE A DOOR HANDLE RECALL. ALL OF WHICH , IF NOT TAKEN CARE OF, WILL CAUSE POTENTIAL HARM TO ME AND TO OTHERS ON THE ROAD. IT SEEMS LIKE THERE IS NO OVERSIGHT OF... Read more
Incident date: Oct 1, 2024
Recall 24V865000 24V623000 24V499000 I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasib... Read more
Incident date: Oct 1, 2024
Recall 24V865000 24V623000 24V499000 I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasib... Read more
Incident date: Feb 12, 2025
This is an ongoing problem since November 2023 - software was going to fix the problem but updates have stop coming and the problem are still an issue. I had 4 onsite service calls with no issue fixed. This is the 2nd filing for the same issues (6.21.24 first filing) NO RECALLS have been repaired. I also filed in 2024, under the lemon law in CA, with no response. ABS red warning light comes on, na... Read more