Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Oct 4, 2024
My water pump was replaced as part of recall, however, i had to pay out of pocket for pump and labor. Iam unsure my ADAS and warning system is working and automatic breaking is working. This is so unreliable system and can't be trusted. Manufacturer had shown no effort on delivering the quality and safety.
Incident date: Oct 3, 2024
The contact owns a 2022 Ford Maverick. The contact received notifications of NHTSA Campaign Numbers: 24V684000 (Back Over Prevention) and 25V019000 (Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The cont... Read more
Incident date: Oct 3, 2024
Have a 2019 Ford F-150 that began having hesitation issues at approximately in late 2023. Hesitation issues began occuring when the vehicle would sit for hours, then being started and allowed to warm for 2 to 4 minutes before putting it into gear. Once put into gear the vehicle would hesitate, then slip into gear, then seemed to slip into neutral and back into gear. At first the hesitation was ver... Read more
Incident date: Oct 3, 2024
I have had this vehicle for a few years, this car only have 118,333 mile on it, it stop working on me in the middle of the road. The dealership said the transmission went out in the vehicle but I’m not sure how that was possible. I could pay the price for the vehicle to be fixed with them because it was very pricey but didn’t know that many people with this year model have had the same complai... Read more
Incident date: Feb 19, 2024
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that the transmission was shifting hard while depressing the accelerator pedal. The contact used a code reader to attempt to determine the cause of the failure but was unable to retrieve a fau... Read more
Incident date: Feb 19, 2024
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware ... Read more
Incident date: Feb 19, 2024
The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The contact heard a loud banging sound coming from the engine compartment. In addition, there was blue smoke entering the cabin of the vehicle ... Read more
Incident date: Jan 17, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while her sister was operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the long block engine was faulty and needed to be replaced, due to excessive oil consumption. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assista... Read more
Incident date: Jan 17, 2025
Steering wheel sticks and causes unexpected quick movements left and right. There is a Honda Service bulletin 18-102 however my VIN is coming back with no recall.
Incident date: Jan 17, 2025
The contact owned a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 24V674000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was unable to coast over to the side of the road. There were no warning lights illuminated. The contact stated that th... Read more
Incident date: Feb 13, 2025
The vehicle is leaking coolant into the engine due to a failing EGR cooler. Problems include, white smoke coming from the engine, severe coolant loss, loss of heat, and foul smell coming from the vents. After a service inspection it was determined that the coolant leak is causing the engine to fail and a replacement engine is necessary.
Incident date: Feb 13, 2025
On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. T... Read more
Incident date: Feb 13, 2025
On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. T... Read more
Incident date: Feb 13, 2025
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Incident date: Feb 13, 2025
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Incident date: Feb 7, 2025
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integra... Read more
Incident date: Feb 7, 2025
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integra... Read more
Incident date: Feb 7, 2025
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integra... Read more
Incident date: Nov 21, 2024
I have replaced my low beam 4 times and it’s still showing the light is out and it is. My cruise control disengaged when I’m driving above 65 with the cruise set and there’s no cars in front of me.
Incident date: Nov 21, 2024
I have replaced my low beam 4 times and it’s still showing the light is out and it is. My cruise control disengaged when I’m driving above 65 with the cruise set and there’s no cars in front of me.
Incident date: Apr 16, 2024
I had purchases a 2021 Audi Q8 from Carmax on 10/16/2024. There was a time that I was driving at 35 mph in the left lane which I had my signal on to proceed in the turning lane when the car went into park and the crash indicator was on. I was jerked by the force. I also notice when you turn the car on there was a knocking sound. I had taken the vehicle into Westmont Audi on 11/22/2024. They had c... Read more
Incident date: Dec 4, 2024
I have not received the Fisker 2.2 OTA update that addresses software recalls 24V865000, 24V623000, 24V499000, 24V466000 and especially 24V405000. My wife is very concerned about the reliability of the brakes and the overall safety of our Fisker. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to the ... Read more
Incident date: Feb 9, 2025
Coolant is leaking from the system into the cylinder causing a check engine light and cylinder misfire.
Incident date: Feb 9, 2025
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while the vehicle was idling, or at a complete stop, the vehicle was shuddering with the check engine warning light illuminated on the instrument panel. The contact used a code reader and retrieved a DTC for a stuck intake valve in the high lift position. The manufacturer was notified of the failure and referred the contact to a ... Read more
Incident date: Feb 13, 2025
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while attempting to park the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. There were no warning lights illuminated. The contact then attempted to shift to park(P); however, the vehicle failed to respond. The contact stated that on another occasion, while at a traffic light, the brake p... Read more
Incident date: Feb 13, 2025
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while attempting to park the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. There were no warning lights illuminated. The contact then attempted to shift to park(P); however, the vehicle failed to respond. The contact stated that on another occasion, while at a traffic light, the brake p... Read more
Incident date: Feb 13, 2025
On Tues. Feb.11, 2025, I was at a stop light when the car went into reverse on it's own. Then, when driving, the car went into neutral on it's own. Again, at a stop light, the car went into reverse. I had the car towed to dealership that day. I was sent a msg. that the shifter is defective and that a new one would be ordered. There were two msgs. on the dash when this issue occurred. One stated a ... Read more
Incident date: Feb 13, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Blind spot warning not functioning
Incident date: Feb 13, 2025
Issue is that the on the Diesel intake heater core has a bolt that comes loose from inside the manifold and can fall down into the cylinder and can cause catastrophic failure.
Incident date: Feb 13, 2025
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer informed the contact that the fuel pump was not leaking. The contact stated that the manufacturer had exceeded a reasonable amount of... Read more
Incident date: Feb 13, 2025
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while in a drive-through, he noticed a smoky odor. The contact stated that he looked through the rearview mirror and noticed that smoke was coming from the rear window of the vehicle. The contact exited the vehicle and inspected the rear window. The contact noticed an inch-long fire at the bottom of the rear window. The con... Read more
Fire
Incident date: Feb 13, 2025
The front passenger window regulator failed in Jan 2025. Before the complete fail, the power window was becoming sluggish when lowered/raised. I just paid $1,000 to have the dealer repair. I have seen dozens of online items regarding the identical issue. I consider it a safety issue because of easy entry to the vehicle interior and contents, including inclement weather that can damage interior el... Read more
Incident date: Oct 17, 2024
Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (... Read more
Incident date: Feb 13, 2025
The battery warning light illuminated. The alternator was not holding power. I was on the freeway and the vehicle lost total power. After seeing a certified mechanic I was made aware of a oil leak from the valve gasket that was leaking on to the alternator wires and caused it to loose power. There is a recall for the same vehicle with the exact same issues, however my vehicle is not on the list of... Read more
Incident date: Feb 13, 2025
Vehicle has lost power twice: dashboard signals break issue - see dealer. Car totally loses power while driving. Both instances occurred under 40 MPH.Must find a safe place to stop to park and restart car. Cause is unknown. HONDA dealer saw car after 1st incident and could find nothing. Car will again be looked at by HONDA dealer. My safety and others' could easily have been put at risk, e... Read more
Incident date: Feb 13, 2025
The continuously variable transmission (CVT) in my vehicle failed prematurely, leading to significant safety concerns. The car experienced severe jerking, hesitation, and loss of power while driving, especially at highway speeds. Eventually, the transmission stopped functioning properly, making it unsafe to drive. There were no warning lights, messages, or dashboard indicators to alert me of any i... Read more
Incident date: Feb 4, 2025
The component of issue is the rear drivers side FOX shock added by Tuscany Motor Co, majority owned by Fox Factory. This component collides with the rear brake fluid line causing excessive wear. Eventual failure of this line could potentially cause brake failure leading to a major road hazard. This component is available for inspection upon request. According to my local dealership, other Shelby... Read more
Incident date: Oct 30, 2024
I was going to work and the transmission started slipping when I had cruise control on, and then when I got to a stop light my truck started revving and wouldn't move. When i put it in neutral it wouldn't roll either. It just kept on revving and screeching. So i out back into drive and it jerks. Also my trucks rear end locked up and wouldn't roll in neutral while the truck is on. You have to keep... Read more
Incident date: Oct 30, 2024
My break system failed twice in 2 weeks. On Feb 01, 2025 around 5:35 pm, I almost ran over a dog the first time because I lost access to breaks and emergency breaks and could not stop going through my neighborhood. Today on Feb 13, 2025, I had picked my son up from school, and the breaks went out after we left the school. This time I almost ran into a car but had to turn off to the right to avo... Read more
Incident date: Oct 30, 2024
My break system failed twice in 2 weeks. On Feb 01, 2025 around 5:35 pm, I almost ran over a dog the first time because I lost access to breaks and emergency breaks and could not stop going through my neighborhood. Today on Feb 13, 2025, I had picked my son up from school, and the breaks went out after we left the school. This time I almost ran into a car but had to turn off to the right to avo... Read more
Incident date: Oct 15, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible for those of us who rely on our vehi... Read more
Incident date: Oct 15, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible for those of us who rely on our vehi... Read more
Incident date: Oct 15, 2024
The component of issue is the rear drivers side FOX shock added by Tuscany Motor Co, majority owned by Fox Factory. This component collides with the rear brake fluid line causing excessive wear. Eventual failure of this line could potentially cause brake failure leading to a major road hazard. This component is available for inspection upon request. According to my local dealership, other Shelby... Read more
Incident date: Feb 13, 2025
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the hig... Read more
Incident date: Dec 4, 2024
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the passenger’s side A-pillar trim detached from the vehicle. The local dealer was contacted. The contact stated that on a separate occasion, while drivi... Read more
Incident date: Feb 13, 2025
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated... Read more
Incident date: Feb 13, 2025
The contact owns a 2017 Kia Optima Hybrid. The contact stated that while driving on the highway at 70 MPH, there was an abnormal amount of smoke coming from underneath the vehicle. The contact stated that DTC: P1326 was displayed on the instrument panel, with the message, “For Your Safety – Please Pull Over” displayed. The contact pulled over and opened the hood and there was a green liquid ... Read more
Incident date: Apr 16, 2024
I had purchases a 2021 Audi Q8 from Carmax on 10/16/2024. There was a time that I was driving at 35 mph in the left lane which I had my signal on to proceed in the turning lane when the car went into park and the crash indicator was on. I was jerked by the force. I also notice when you turn the car on there was a knocking sound. I had taken the vehicle into Westmont Audi on 11/22/2024. They had c... Read more
Incident date: Feb 4, 2025
I have three separate issues. 1. When using the Ocean to tow with the OEM, installed from the factory, tow package, using the turn signals while braking will result in no turn signal indication when using a flat 4 adapter. 2. Range of the vehicle has dramatically decreased to the point where range is unpredictable in the Ocean OS 2.2 update. When we used to get over 300 mi of real range on 340 mi ... Read more
Incident date: Feb 4, 2025
I have three separate issues. 1. When using the Ocean to tow with the OEM, installed from the factory, tow package, using the turn signals while braking will result in no turn signal indication when using a flat 4 adapter. 2. Range of the vehicle has dramatically decreased to the point where range is unpredictable in the Ocean OS 2.2 update. When we used to get over 300 mi of real range on 340 mi ... Read more