Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Oct 4, 2024
CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds
Incident date: Oct 3, 2024
My water pump was replaced as part of recall, however, i had to pay out of pocket for pump and labor. Iam unsure my ADAS and warning system is working and automatic breaking is working. This is so unreliable system and can't be trusted. Manufacturer had shown no effort on delivering the quality and safety.
Incident date: Oct 3, 2024
The contact owns a 2022 Ford Maverick. The contact received notifications of NHTSA Campaign Numbers: 24V684000 (Back Over Prevention) and 25V019000 (Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The cont... Read more
Incident date: Oct 3, 2024
The contact owns a 2022 Ford Maverick. The contact received notifications of NHTSA Campaign Numbers: 24V684000 (Back Over Prevention) and 25V019000 (Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The cont... Read more
Incident date: Feb 19, 2024
NO Recall work performed on my car. Received notification of NHTSA Campaign Number: 24V499000 & Recall TSB10032403. NHTSA Campaign Number: 24V623000 (Service Brakes, Electric) Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has b... Read more
Crash
Incident date: Feb 19, 2024
I pulled in to traffic on busy road, car quit. I almost got hit. The Fuel Pump Control Module was replaced on warrantee but I understand this has been an ongoing problem. Car had 800 miles. My wife is now afraid to drive it.
Incident date: Feb 19, 2024
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that the transmission was shifting hard while depressing the accelerator pedal. The contact used a code reader to attempt to determine the cause of the failure but was unable to retrieve a fau... Read more
Incident date: Jan 17, 2025
Water pump and door handles are recalled. Manufacturer will not pay. I paid $218.75 for water pump replacement and door handle check. Car is required to have 2.2 software update to be complaint with NHSTA. Manufacturer will not upgrade my software. I paid $437.50 to have my car upgraded. Otherwise, I could not enter my car using a key and I would receive warnings every 30 seconds that ADAS and ot... Read more
Incident date: Jan 17, 2025
CV axle clicking and loud noise coming from axles while braking
Incident date: Jan 17, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while her sister was operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the long block engine was faulty and needed to be replaced, due to excessive oil consumption. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assista... Read more
Incident date: Feb 13, 2025
Fisker entered Chapter 7Bankrupty. As part of the court order certain recall work was to be completed and funding was given to do this to a company. I have to date only received partial software updates and not the full requirement of the recall to Software 2.2 that was ordered by the court. I also had to pay out of pocket for a technician to replace by 12V battery because of software issues aft... Read more
Incident date: Feb 13, 2025
Fuel module failure while driving, engine stalled and would not restart.., while at highway speed. Very dangerous situation!!!!! Tahoe was towed to dealership kept for. 1day. Chevy dealer replaced fuel module. We have owned 6 different Tahoes starting with the year 2015 to 2024. The fuel module failed on the 2021, 2022 and now the 2023!!!!!!! Makes us question if we should purchase a new Tahoe eve... Read more
Incident date: Feb 13, 2025
The vehicle is leaking coolant into the engine due to a failing EGR cooler. Problems include, white smoke coming from the engine, severe coolant loss, loss of heat, and foul smell coming from the vents. After a service inspection it was determined that the coolant leak is causing the engine to fail and a replacement engine is necessary.
Incident date: Feb 13, 2025
The contact owns a 2017 GMC Yukon Denali. The contact stated that while driving on several occasions at slow speeds, the brake pedal was depressed but was stiff. The contact stated that the vehicle failed to slow down as intended. The vehicle was coasted until coming to a complete stop after each failure. The vehicle was taken to a dealer however, the failure was not duplicated. The contact believ... Read more
Incident date: Feb 13, 2025
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Incident date: Feb 7, 2025
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Incident date: Feb 7, 2025
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienc... Read more
Incident date: Feb 7, 2025
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integra... Read more
Incident date: Nov 21, 2024
My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the ... Read more
Crash
Incident date: Nov 21, 2024
My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the ... Read more
Crash
Incident date: Apr 16, 2024
My windshield was hit by a stone in April 2024, and I have still been unable to source a replacement windshield. My driver seat belt sensor went out and froze the rear brakes. I had to burn through the brake pads to get the car off the road, and had no rear brake pads until I was able to locate a salvage pair and new rotors to repair them, and a new seat sensor. The cost of this work and parts is... Read more
Incident date: Dec 4, 2024
I have not received the Fisker 2.2 OTA update that addresses software recalls 24V865000, 24V623000, 24V499000, 24V466000 and especially 24V405000. My wife is very concerned about the reliability of the brakes and the overall safety of our Fisker. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to the ... Read more
Incident date: Feb 9, 2025
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12... Read more
Incident date: Feb 9, 2025
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12... Read more
Incident date: Feb 13, 2025
The mandatory recalls for this car cannot be done as the OTA update never worked in my car. I constantly get the ADAS error warning and they dont work randomly. The sudden acceleration over uneven road still happens. Sometimes i can feel the brake is bouncing back. I went to the authorized service center to get the recall work done. I was told that they have not get paid so they stopped doing ... Read more
Incident date: Feb 13, 2025
I started my truck on [XXX] and after driving less than 3 miles the check engine light came on and then light for traction control needs service came on. I stopped and notice engine was idling weird. So I called dealer and they recommended I bring in. I proceeded to drive but could not drive over 40 mph as the engine would not idle past that and started hearing clicking noises. I slowly get the ve... Read more
Incident date: Feb 13, 2025
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while attempting to park the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. There were no warning lights illuminated. The contact then attempted to shift to park(P); however, the vehicle failed to respond. The contact stated that on another occasion, while at a traffic light, the brake p... Read more
Incident date: Feb 13, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver,... Read more
Incident date: Feb 13, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Blind spot warning not functioning
Incident date: Feb 13, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Blind spot warning not functioning
Incident date: Feb 13, 2025
Issue is that the on the Diesel intake heater core has a bolt that comes loose from inside the manifold and can fall down into the cylinder and can cause catastrophic failure.
Incident date: Feb 13, 2025
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer informed the contact that the fuel pump was not leaking. The contact stated that the manufacturer had exceeded a reasonable amount of... Read more
Incident date: Oct 17, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Incomplete OTA install software 2.0 to 2.2 2/3. Should be 2.2 3/3
Incident date: Feb 13, 2025
Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (... Read more
Incident date: Feb 13, 2025
The battery warning light illuminated. The alternator was not holding power. I was on the freeway and the vehicle lost total power. After seeing a certified mechanic I was made aware of a oil leak from the valve gasket that was leaking on to the alternator wires and caused it to loose power. There is a recall for the same vehicle with the exact same issues, however my vehicle is not on the list of... Read more
Incident date: Feb 13, 2025
The battery warning light illuminated. The alternator was not holding power. I was on the freeway and the vehicle lost total power. After seeing a certified mechanic I was made aware of a oil leak from the valve gasket that was leaking on to the alternator wires and caused it to loose power. There is a recall for the same vehicle with the exact same issues, however my vehicle is not on the list of... Read more
Incident date: Feb 4, 2025
I have three separate issues. 1. When using the Ocean to tow with the OEM, installed from the factory, tow package, using the turn signals while braking will result in no turn signal indication when using a flat 4 adapter. 2. Range of the vehicle has dramatically decreased to the point where range is unpredictable in the Ocean OS 2.2 update. When we used to get over 300 mi of real range on 340 mi ... Read more
Incident date: Oct 30, 2024
My break system failed twice in 2 weeks. On Feb 01, 2025 around 5:35 pm, I almost ran over a dog the first time because I lost access to breaks and emergency breaks and could not stop going through my neighborhood. Today on Feb 13, 2025, I had picked my son up from school, and the breaks went out after we left the school. This time I almost ran into a car but had to turn off to the right to avo... Read more
Incident date: Oct 30, 2024
While driving at night during snow storm snow builds in the headlights blocking ability to see. LED HEADLIGHTS do not melt the snow and the headlights are recessed and snow builds up. Drove approximately 15 miles after cleaning lenses off
Incident date: Oct 30, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible for those of us who rely on our vehi... Read more
Incident date: Oct 15, 2024
The component of issue is the rear drivers side FOX shock added by Tuscany Motor Co, majority owned by Fox Factory. This component collides with the rear brake fluid line causing excessive wear. Eventual failure of this line could potentially cause brake failure leading to a major road hazard. This component is available for inspection upon request. According to my local dealership, other Shelby... Read more
Incident date: Oct 15, 2024
The component of issue is the rear drivers side FOX shock added by Tuscany Motor Co, majority owned by Fox Factory. This component collides with the rear brake fluid line causing excessive wear. Eventual failure of this line could potentially cause brake failure leading to a major road hazard. This component is available for inspection upon request. According to my local dealership, other Shelby... Read more
Incident date: Oct 15, 2024
I have three separate issues. 1. When using the Ocean to tow with the OEM, installed from the factory, tow package, using the turn signals while braking will result in no turn signal indication when using a flat 4 adapter. 2. Range of the vehicle has dramatically decreased to the point where range is unpredictable in the Ocean OS 2.2 update. When we used to get over 300 mi of real range on 340 mi ... Read more
Incident date: Feb 13, 2025
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated... Read more
Incident date: Dec 4, 2024
I have not received the Fisker 2.2 OTA update that addresses software recalls 24V865000, 24V623000, 24V499000, 24V466000 and especially 24V405000. My wife is very concerned about the reliability of the brakes and the overall safety of our Fisker. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to the ... Read more
Incident date: Feb 13, 2025
I have not received the Fisker 2.2 OTA update that addresses software recalls 24V865000, 24V623000, 24V499000, 24V466000 and especially 24V405000. My wife is very concerned about the reliability of the brakes and the overall safety of our Fisker. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to the ... Read more
Incident date: Feb 13, 2025
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the passenger’s side A-pillar trim detached from the vehicle. The local dealer was contacted. The contact stated that on a separate occasion, while drivi... Read more
Incident date: Apr 16, 2024
I had purchases a 2021 Audi Q8 from Carmax on 10/16/2024. There was a time that I was driving at 35 mph in the left lane which I had my signal on to proceed in the turning lane when the car went into park and the crash indicator was on. I was jerked by the force. I also notice when you turn the car on there was a knocking sound. I had taken the vehicle into Westmont Audi on 11/22/2024. They had c... Read more
Incident date: Feb 4, 2025
I request that compliance to Fisker Recalls be enforced due failure of Fisker (Bankrupt) , and its OTA team and trustee to pay for water pump recall service and to complete other required other recalls. I have paid out of pocket a service tech $200 for the water pump recall, , $175 plus $25 for mobile/travel fee. The trustees have not been responsive on how to get service or on reimbursements... Read more
Incident date: Feb 4, 2025
I have three separate issues. 1. When using the Ocean to tow with the OEM, installed from the factory, tow package, using the turn signals while braking will result in no turn signal indication when using a flat 4 adapter. 2. Range of the vehicle has dramatically decreased to the point where range is unpredictable in the Ocean OS 2.2 update. When we used to get over 300 mi of real range on 340 mi ... Read more