Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Nov 15, 2024
All maintenance performed at same manufacturer authorized dealership. My engine is currently full of sludge due the oil pressure switch under the recall not operating correctly before and after repair The was reported to dealer in October 2023 who engaged the manufacturer who authorized the repairs in May 2024 when vehicle would not hold oil at all.Car has not maintained oil level since repair .It... Read more
Incident date: Feb 6, 2025
The contact owns a 2020 Ford Ranger. The contact stated that while driving at various speeds, the "Pre-Collision Assist Not Available Sensor Blocked" message was displayed on the instrument panel. The contact stated that whenever the message was displayed with the Cruise Control activated, the Cruise Control would disengage independently. The dealer was notified of the issue but offered no assista... Read more
Incident date: Feb 14, 2025
The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is not available for inspection, manufacturer was given the part for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufactu... Read more
Incident date: Feb 14, 2025
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights bei... Read more
Incident date: Feb 14, 2025
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights bei... Read more
Incident date: Nov 13, 2024
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The... Read more
Incident date: Nov 13, 2024
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The... Read more
Incident date: Nov 13, 2024
This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to be replaced. The airbags on our GMC Sierra were replaced so I do not understand why the long wait on... Read more
Incident date: Feb 14, 2025
Wipers are the recalled version missing the little block. HOWEVER, the recall is not for my VIN. Coolant keeps disappearing. Hard shifting and or no movement at all while transmission is cold.
Incident date: Feb 14, 2025
The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is available for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed compo... Read more
Incident date: Feb 14, 2025
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (ELECTRICAL SYSTEM); however, the recall remedy included the manufacturer reacquiring the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were made aware of the issue. The contact stated that... Read more
Incident date: May 15, 2024
I was driving to a new job , it was about 5:45am when I noticed my car wouldn’t go faster or stop. I seen fire , tried to stop car, I was going about 15-20 mph when i decided to just get out of the car and run , care went into complete flames
Fire
Incident date: May 15, 2024
Whenever the car is just being driven normally it has begun having issues shifting gears esspecially in the lower gears. The check engine light has gone one in the vehicle several times all producing the same error code of P07A3 "Transmission friction element 'A' stuck on". All who have serviced the vehicle have expressed that this is a well known and common issue with the newer models of Focus wi... Read more
Incident date: May 15, 2024
Oil leak caused from poor/bad spark tube seals Fire Hazard: Oil leaks, especially from hot engine parts, can increase the risk of fire. Oil on the exhaust system or other components can ignite, causing a dangerous situation. Car was brought to dealership for a leak. Oil was found leaking from engine gasket cover from spark tube seals. Toyota only fixes the seals that are found cracked. ALL sea... Read more
Incident date: Apr 16, 2024
I had purchases a 2021 Audi Q8 from Carmax on 10/16/2024. There was a time that I was driving at 35 mph in the left lane which I had my signal on to proceed in the turning lane when the car went into park and the crash indicator was on. I was jerked by the force. I also notice when you turn the car on there was a knocking sound. I had taken the vehicle into Westmont Audi on 11/22/2024. They had c... Read more
Incident date: Nov 21, 2024
I have replaced my low beam 4 times and it’s still showing the light is out and it is. My cruise control disengaged when I’m driving above 65 with the cruise set and there’s no cars in front of me.
Incident date: Nov 21, 2024
I have replaced my low beam 4 times and it’s still showing the light is out and it is. My cruise control disengaged when I’m driving above 65 with the cruise set and there’s no cars in front of me.
Incident date: Feb 7, 2025
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integra... Read more
Incident date: Feb 7, 2025
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integra... Read more
Incident date: Feb 7, 2025
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integra... Read more
Incident date: Feb 13, 2025
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Incident date: Feb 13, 2025
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Incident date: Feb 13, 2025
On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. T... Read more
Incident date: Feb 13, 2025
On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. T... Read more
Incident date: Feb 13, 2025
The vehicle is leaking coolant into the engine due to a failing EGR cooler. Problems include, white smoke coming from the engine, severe coolant loss, loss of heat, and foul smell coming from the vents. After a service inspection it was determined that the coolant leak is causing the engine to fail and a replacement engine is necessary.
Incident date: Jan 17, 2025
The contact owned a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 24V674000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was unable to coast over to the side of the road. There were no warning lights illuminated. The contact stated that th... Read more
Incident date: Jan 17, 2025
Steering wheel sticks and causes unexpected quick movements left and right. There is a Honda Service bulletin 18-102 however my VIN is coming back with no recall.
Incident date: Jan 17, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while her sister was operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the long block engine was faulty and needed to be replaced, due to excessive oil consumption. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assista... Read more
Incident date: Feb 19, 2024
The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The contact heard a loud banging sound coming from the engine compartment. In addition, there was blue smoke entering the cabin of the vehicle ... Read more
Incident date: Feb 19, 2024
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware ... Read more
Incident date: Feb 19, 2024
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that the transmission was shifting hard while depressing the accelerator pedal. The contact used a code reader to attempt to determine the cause of the failure but was unable to retrieve a fau... Read more
Incident date: Oct 3, 2024
I have had this vehicle for a few years, this car only have 118,333 mile on it, it stop working on me in the middle of the road. The dealership said the transmission went out in the vehicle but I’m not sure how that was possible. I could pay the price for the vehicle to be fixed with them because it was very pricey but didn’t know that many people with this year model have had the same complai... Read more
Incident date: Oct 3, 2024
Have a 2019 Ford F-150 that began having hesitation issues at approximately in late 2023. Hesitation issues began occuring when the vehicle would sit for hours, then being started and allowed to warm for 2 to 4 minutes before putting it into gear. Once put into gear the vehicle would hesitate, then slip into gear, then seemed to slip into neutral and back into gear. At first the hesitation was ver... Read more
Incident date: Oct 3, 2024
The contact owns a 2022 Ford Maverick. The contact received notifications of NHTSA Campaign Numbers: 24V684000 (Back Over Prevention) and 25V019000 (Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The cont... Read more
Incident date: Oct 4, 2024
My water pump was replaced as part of recall, however, i had to pay out of pocket for pump and labor. Iam unsure my ADAS and warning system is working and automatic breaking is working. This is so unreliable system and can't be trusted. Manufacturer had shown no effort on delivering the quality and safety.
Incident date: Feb 10, 2025
There was a NHTSA mandated recall on the Water Pump of Fisker Oceans for which was suppose to be paid for by the Liquidating Trustee's Designee of up to $175.00. I had the pump replaced on 10/4/2024 at which time there was no payment from the Trustee and I had out of pocket costs of $313.48. As of this date (2/13/2025), I have not received any reimbursement for my out of pocket costs.
Incident date: Feb 10, 2025
The CVT Power Train has a Vibration at 55 and Over. Also when Backing Up there is a loud high pitched sound. The Car has only 8600 hundred miles. There is no excuse for this issue with the car. Thanks for your time.
Incident date: Feb 10, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the brake pedal failed to keep the vehicle stopped while at a stop light or stop sign, allowing the vehicle to continue to roll forward. The contact stated that the taillights failed to illuminate until manually turned on. The failure occurred intermittently. There were no warning lights illuminated. The vehicle was taken to the ... Read more
Incident date: Nov 12, 2024
warning light came on for reason.
Incident date: Nov 12, 2024
warning light came on for reason.
Incident date: Nov 12, 2024
At approximately 18,000 miles the engine on my brand new GMC seized up while I was taking 4 of my employees Downtown Detroit. The engine stopped as I was merging into 3 lanes of traffic from the left lane. I had to cross 3 lanes during rush hour almost resulting in a major accident. Then I had to wait 2 months to replace the engine. 25,000 miles later, the second engine seized up while I was t... Read more
Incident date: Feb 1, 2025
I have a 2018 Chrysler Pacifica Hybrid. I purchased it brand new in 2018. This van has had sooo many problems, it has been in and out of the shop, countless recalls. Last year it was in the shop for almost the entire year, I think I had possession of the van for less than 3 months of the year. I just brought my van in for a recall related to the hybrid battery and it was returned to me in... Read more
Incident date: Feb 13, 2025
After an over the air 2.2 software update, performed about 3 months ago, the vehicle lost connectivity to the internet. The Wifi and cellular connection no longer function (indication and function are absent) and the NFC reader for door access and vehicle operation no longer respond to the NFC card. Also, intermittent repetitive Blind Spot System failure and Collision Avoidance System failure aler... Read more
Incident date: May 7, 2024
Car seat manufacturer issued a recall for this car seat in December 23, 2024. The recall notice stated that an issue exists where the carseat buckle could no longer secure the child because debris could impact the locking mechanism. The manufacturer sent notices saying they are still working on creating a fix for this. My seat though is still under Nuna’s 2-year warranty. I requested a new seat ... Read more
Incident date: May 7, 2024
The contact owns a 2020 Ford F-250. The contact stated that while her husband was driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. Th... Read more
Incident date: May 7, 2024
Front differential is making loud clicking noises when turning right and is failing according to service center but Honda has no remedy for this and they can't assure me that it is safe to drive in this condition.
Incident date: Feb 13, 2025
sudden power loss on road and car bricked . this is scary . as per my checks with technician says , this sudden brick is due to some modules issues(PCU/ICU) . water leak under hood and also causing car bricked brake fault . this is very scary we don't know when car suddenly stops while on road
Incident date: Feb 11, 2025
sudden power loss on road and car bricked . this is scary . as per my checks with technician says , this sudden brick is due to some modules issues(PCU/ICU) . water leak under hood and also causing car bricked brake fault . this is very scary we don't know when car suddenly stops while on road
Incident date: Feb 13, 2025
On December 24, 2024 I was in a car accident where my car did make impact twice after spinning out of control due to black ice. The first impact occurred hitting a car then the final impact occurred when the car was flung into the metal barricade after spinning. The air bags did NOT deploy during this accident and I was very concerned for my safety and my life.
Crash
Incident date: Feb 13, 2025
After an over the air 2.2 software update, performed about 3 months ago, the vehicle lost connectivity to the internet. The Wifi and cellular connection no longer function (indication and function are absent) and the NFC reader for door access and vehicle operation no longer respond to the NFC card. Also, intermittent repetitive Blind Spot System failure and Collision Avoidance System failure aler... Read more