Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Nov 15, 2024
The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at 55 MPH on the highway, the A/C vents started blowing cold air; causing the vehicle to become extremely cold. There was water coming from the wheels. There were no warning lights illuminated. The contact parked the vehicle and noticed that the radiator was cracked. The contact who is an independent mechanic, determi... Read more
Incident date: Feb 6, 2025
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights bei... Read more
Incident date: Feb 14, 2025
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights bei... Read more
Incident date: Feb 14, 2025
Still waiting for NHSTA mandated recall work to be completed as part of the bankruptcy settlement from October 2024. I have had to put out considerable time & money out of my own pocket to try and address these issues, even though money was put aside in the bankruptcy settlement. I had to pay out of pocket to travel to 200 miles to meet an approved mobile tech to handle the recall work. I was ... Read more
Incident date: Feb 14, 2025
Brakes are a safety issue which should be addressed in 2.2 OTA. Constant ADAS warnings can be a distracting safety issue for partially updated cars. The lack of the legally required pedestrian alert noises are also a safety concern for those around the vehicle. There may be others, of course, but remember we would like the NHTSA to look into the SAFETY RECALL PROCESS. Be sure you have a safety re... Read more
Incident date: Nov 13, 2024
This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to be replaced. The airbags on our GMC Sierra were replaced so I do not understand why the long wait on... Read more
Incident date: Nov 13, 2024
MGU bearing failing, and no stock available, they suspect it may be months before the part is available
Incident date: Nov 13, 2024
Received 2.2 updates on November 12th 2024. Vehicle didn't next day morning. 12V battery was totally drained. I had to call one of the Fisker old technician to remove the old battery and install a new battery. I had to pay him $400 on that day. He said he had to come back again and update the software as 2.2 update didn't happen properly. He came back again a week after and charged me $1400 for fi... Read more
Incident date: Feb 14, 2025
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (ELECTRICAL SYSTEM); however, the recall remedy included the manufacturer reacquiring the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were made aware of the issue. The contact stated that... Read more
Incident date: Feb 14, 2025
Drove off the dealer lot with a brand new prologue with 31 miles on the odometer. Taking a left hand turn out of the dealer lot, I immediately hear a clicking/clunking noise coming from the front end. It’s my understanding that this is due to a CV joint in the drivetrain. Honda does not have a solution available.
Incident date: Feb 14, 2025
RECALLS 24V865000 24V623000 24V499000 24V466000 i NEED TO PAY FOR RECALL WATERPUMP REPLACMENT , SOFTWARE UPDATE 2.2 AND DOOR HANDLE CHECK UP
Incident date: May 15, 2024
Oil leak caused from poor/bad spark tube seals Fire Hazard: Oil leaks, especially from hot engine parts, can increase the risk of fire. Oil on the exhaust system or other components can ignite, causing a dangerous situation. Car was brought to dealership for a leak. Oil was found leaking from engine gasket cover from spark tube seals. Toyota only fixes the seals that are found cracked. ALL sea... Read more
Incident date: May 15, 2024
The backup camera intermittently fails to load when the vehicle is placed in reverse. While in reverse, the backup camera will occasionally cut out.
Incident date: May 15, 2024
Based on NHTSA recall campaign numbers 24V865000, 24V405000 and 24V623000, I was supposed to receive over the air updates that was to fix braking issues with my vehicle, as well as other issues with the driver's assistance features. I have not received these updates yet. I do have regular issues with the regenerative breaking cutting out, and would like to receive these OTA updates as soon as poss... Read more
Incident date: Apr 16, 2024
My windshield was hit by a stone in April 2024, and I have still been unable to source a replacement windshield. My driver seat belt sensor went out and froze the rear brakes. I had to burn through the brake pads to get the car off the road, and had no rear brake pads until I was able to locate a salvage pair and new rotors to repair them, and a new seat sensor. The cost of this work and parts is... Read more
Incident date: Nov 21, 2024
My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the ... Read more
Crash
Incident date: Nov 21, 2024
My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the ... Read more
Crash
Incident date: Feb 7, 2025
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integra... Read more
Incident date: Feb 7, 2025
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienc... Read more
Incident date: Feb 7, 2025
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Incident date: Feb 13, 2025
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Incident date: Feb 13, 2025
The contact owns a 2017 GMC Yukon Denali. The contact stated that while driving on several occasions at slow speeds, the brake pedal was depressed but was stiff. The contact stated that the vehicle failed to slow down as intended. The vehicle was coasted until coming to a complete stop after each failure. The vehicle was taken to a dealer however, the failure was not duplicated. The contact believ... Read more
Incident date: Feb 13, 2025
The vehicle is leaking coolant into the engine due to a failing EGR cooler. Problems include, white smoke coming from the engine, severe coolant loss, loss of heat, and foul smell coming from the vents. After a service inspection it was determined that the coolant leak is causing the engine to fail and a replacement engine is necessary.
Incident date: Feb 13, 2025
Fuel module failure while driving, engine stalled and would not restart.., while at highway speed. Very dangerous situation!!!!! Tahoe was towed to dealership kept for. 1day. Chevy dealer replaced fuel module. We have owned 6 different Tahoes starting with the year 2015 to 2024. The fuel module failed on the 2021, 2022 and now the 2023!!!!!!! Makes us question if we should purchase a new Tahoe eve... Read more
Incident date: Feb 13, 2025
Fisker entered Chapter 7Bankrupty. As part of the court order certain recall work was to be completed and funding was given to do this to a company. I have to date only received partial software updates and not the full requirement of the recall to Software 2.2 that was ordered by the court. I also had to pay out of pocket for a technician to replace by 12V battery because of software issues aft... Read more
Incident date: Jan 17, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while her sister was operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the long block engine was faulty and needed to be replaced, due to excessive oil consumption. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assista... Read more
Incident date: Jan 17, 2025
CV axle clicking and loud noise coming from axles while braking
Incident date: Jan 17, 2025
Water pump and door handles are recalled. Manufacturer will not pay. I paid $218.75 for water pump replacement and door handle check. Car is required to have 2.2 software update to be complaint with NHSTA. Manufacturer will not upgrade my software. I paid $437.50 to have my car upgraded. Otherwise, I could not enter my car using a key and I would receive warnings every 30 seconds that ADAS and ot... Read more
Incident date: Feb 19, 2024
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that the transmission was shifting hard while depressing the accelerator pedal. The contact used a code reader to attempt to determine the cause of the failure but was unable to retrieve a fau... Read more
Incident date: Feb 19, 2024
I pulled in to traffic on busy road, car quit. I almost got hit. The Fuel Pump Control Module was replaced on warrantee but I understand this has been an ongoing problem. Car had 800 miles. My wife is now afraid to drive it.
Incident date: Feb 19, 2024
NO Recall work performed on my car. Received notification of NHTSA Campaign Number: 24V499000 & Recall TSB10032403. NHTSA Campaign Number: 24V623000 (Service Brakes, Electric) Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has b... Read more
Crash
Incident date: Oct 3, 2024
The contact owns a 2022 Ford Maverick. The contact received notifications of NHTSA Campaign Numbers: 24V684000 (Back Over Prevention) and 25V019000 (Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The cont... Read more
Incident date: Oct 3, 2024
The contact owns a 2022 Ford Maverick. The contact received notifications of NHTSA Campaign Numbers: 24V684000 (Back Over Prevention) and 25V019000 (Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The cont... Read more
Incident date: Oct 3, 2024
My water pump was replaced as part of recall, however, i had to pay out of pocket for pump and labor. Iam unsure my ADAS and warning system is working and automatic breaking is working. This is so unreliable system and can't be trusted. Manufacturer had shown no effort on delivering the quality and safety.
Incident date: Oct 4, 2024
CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds
Incident date: Feb 10, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the brake pedal failed to keep the vehicle stopped while at a stop light or stop sign, allowing the vehicle to continue to roll forward. The contact stated that the taillights failed to illuminate until manually turned on. The failure occurred intermittently. There were no warning lights illuminated. The vehicle was taken to the ... Read more
Incident date: Feb 10, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the brake pedal failed to keep the vehicle stopped while at a stop light or stop sign, allowing the vehicle to continue to roll forward. The contact stated that the taillights failed to illuminate until manually turned on. The failure occurred intermittently. There were no warning lights illuminated. The vehicle was taken to the ... Read more
Incident date: Feb 10, 2025
warning light came on for reason.
Incident date: Nov 12, 2024
At approximately 18,000 miles the engine on my brand new GMC seized up while I was taking 4 of my employees Downtown Detroit. The engine stopped as I was merging into 3 lanes of traffic from the left lane. I had to cross 3 lanes during rush hour almost resulting in a major accident. Then I had to wait 2 months to replace the engine. 25,000 miles later, the second engine seized up while I was t... Read more
Incident date: Nov 12, 2024
I have a 2018 Chrysler Pacifica Hybrid. I purchased it brand new in 2018. This van has had sooo many problems, it has been in and out of the shop, countless recalls. Last year it was in the shop for almost the entire year, I think I had possession of the van for less than 3 months of the year. I just brought my van in for a recall related to the hybrid battery and it was returned to me in... Read more
Incident date: Nov 12, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker vehicle following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I had to incur additional expenses to have t... Read more
Incident date: Feb 1, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker vehicle following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I had to incur additional expenses to have t... Read more
Incident date: Feb 13, 2025
February 13, 2025 Vehicle is currently "bricked", no response is coming from the car with the fob or proximity unlocking device. This appears to be related to an un-announced over-the air update to the vehicle, which started overnight and without notice. The Brake lights flash periodically and the app on the smart phone do not reflect any of this reality, and also do not unlock the vehicle. Furt... Read more
Incident date: May 7, 2024
I am writing to express my deep concerns regarding ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which is distracting and dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only mys... Read more
Incident date: May 7, 2024
Car seat manufacturer issued a recall for this car seat in December 23, 2024. The recall notice stated that an issue exists where the carseat buckle could no longer secure the child because debris could impact the locking mechanism. The manufacturer sent notices saying they are still working on creating a fix for this. My seat though is still under Nuna’s 2-year warranty. I requested a new seat ... Read more
Incident date: May 7, 2024
Car seat manufacturer issued a recall for this car seat in December 23, 2024. The recall notice stated that an issue exists where the carseat buckle could no longer secure the child because debris could impact the locking mechanism. The manufacturer sent notices saying they are still working on creating a fix for this. My seat though is still under Nuna’s 2-year warranty. I requested a new seat ... Read more
Incident date: Feb 13, 2025
After an over the air 2.2 software update, performed about 3 months ago, the vehicle lost connectivity to the internet. The Wifi and cellular connection no longer function (indication and function are absent) and the NFC reader for door access and vehicle operation no longer respond to the NFC card. Also, intermittent repetitive Blind Spot System failure and Collision Avoidance System failure aler... Read more
Incident date: Feb 11, 2025
After an over the air 2.2 software update, performed about 3 months ago, the vehicle lost connectivity to the internet. The Wifi and cellular connection no longer function (indication and function are absent) and the NFC reader for door access and vehicle operation no longer respond to the NFC card. Also, intermittent repetitive Blind Spot System failure and Collision Avoidance System failure aler... Read more
Incident date: Feb 13, 2025
My push start is not starting the car. Then while driving the car will shut off on parkway, at a light and won't start. This has been going on since I purchased the vehicle 9/23 I have warranty and th auto dealership keep acting like they fixed it yet the haven't. This is the most dangerous issue. We can die getting hit from behind or the car can catch fire keep pushing start button and not turnin... Read more
Incident date: Feb 13, 2025
After an over the air 2.2 software update, performed about 3 months ago, the vehicle lost connectivity to the internet. The Wifi and cellular connection no longer function (indication and function are absent) and the NFC reader for door access and vehicle operation no longer respond to the NFC card. Also, intermittent repetitive Blind Spot System failure and Collision Avoidance System failure aler... Read more