Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Jan 1, 2025
While driving on [XXX] on [XXX] from Burlington VT airport to Barre VT, the vehicle suddenly slowed and did not respond to the gas pedal. This was at about 5 pm. Managed to get the vehicle to the small curb but was partly in the right lane of highway. Many cars veered around us. Felt could easily have been hit from behind. Vehicle finally started after several tries and got it to a larger curb are... Read more
Incident date: Jan 1, 2025
Blind sport warning and forward collision warnings keep failing and the alarms are incessant. The alarms are a major distraction with all the flashing. These are items that have not worked since the car was delivered and Fisker, Heights, and the FOA have all failed to address this. Another car handle has failed. The driver rear handle has failed, in addition to the passenger rear handle. This eff... Read more
Incident date: Nov 23, 2024
ABS system kicks in under low speed, light braking situations when going over sudden bumps like train tracks and uneven pavement. This prevents the car from stopping in a normal distance, potentially causing accidents or stopping in the middle of an intersection. A recorded example of this issue can be found at the link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT... Read more
Incident date: Feb 5, 2025
When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.
Incident date: Feb 5, 2025
When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.
Incident date: Feb 5, 2025
There has been multiple recalls on this vehicle. I have not received any recall updates. Software updates were to be sent out to fix the braking situation. I continue to be on 2.0 for the last year, and I have had issues with my braking since buying the vehicle over a year ago. I have a braking warning lamp upon starting the car.
Incident date: Jan 7, 2025
Hi, I don't have a functioning car. It is bricked due to an update from 2.0 to 2.1 (en route to 2.2). I've experienced all the normal stuff like my Brakes wouldn't work as expected and the ADAS Warning Beeps were going nuts... But currently, there was a forced, OTA Update that I did not consent to and now the car does not move (or turn on). I'm concerned about the ongoing issues that are bei... Read more
Incident date: Jan 7, 2025
In 8-2021 the original engine locked up due to a crankshaft bearing lock up. The dealer replaced the entire engine with a rebuilt. It locked up within 10 seconds after I drove from the dealer due to a massive external oil leak from the engine front area. The dealer could not determine where the leak was coming from and prepared a report to reflect this. The dealer then replaced this first repla... Read more
Incident date: Jan 7, 2025
During 2.2 update which was supposed to fix multiple mandatory recalls that I had to pay out of pocket ($750) it caused my infotainment System to not come up which affects the entire car safety systems, my 12 volt to die and leave my car inoperable, radar is inactive and car will not reset. The update did not go through correctly. Manufacturer will not do water pump recall which is mandatory and t... Read more
Incident date: Feb 11, 2025
During 2.2 update which was supposed to fix multiple mandatory recalls that I had to pay out of pocket ($750) it caused my infotainment System to not come up which affects the entire car safety systems, my 12 volt to die and leave my car inoperable, radar is inactive and car will not reset. The update did not go through correctly. Manufacturer will not do water pump recall which is mandatory and t... Read more
Incident date: Feb 11, 2025
The warning lights for the brake and parking brake began intermittently going off on the dashboard. The parking brake was not engaged when the warning lights were on. In mid-January the parking break went while the vehicle was stopped and in Park. The brake would not release. Upon being towed to the dealers, the issue communicated was the the electrical connector for the brake actuator was cor... Read more
Incident date: Jan 9, 2025
Fuel pump recall, replacement is not free all approved fisker shops charge a fee.
Incident date: Feb 6, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. I was forced to pay to have my software updated to alleviate the concerns as the recall was not being performed properly. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward ... Read more
Incident date: Oct 12, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. I was forced to pay to have my software updated to alleviate the concerns as the recall was not being performed properly. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward ... Read more
Incident date: Oct 12, 2024
The passenger airbag light is constantly on. When no one is sitting on the chair, the light states that the air bag is off and when someone is sitting in the chair, the airbag light states that it is on. I just purchased this used car a month ago from a Toyota dealership. Two weeks in with no accident whatsoever, the problem had occurred. I noticed the airbag light turned on when I first purchased... Read more
Incident date: Oct 12, 2024
I have a 2023 6.2L V8 GMC AT4. I have ~ 27,000 miles on the truck. On 2/1/2025, I was driving down the interstate going 78 mph and I lost all power to the truck. This was a MAJOR safety issue because I could only "coast" to a stop. I fortunately was able to get to the emergency lane and call a tow truck. I put others at risk because I had no choice but to move over. I had my truck towed to B... Read more
Incident date: Feb 12, 2025
Unknown component that failed. Suspicion, the fuel system located at the back of the fire wall on drivers side. The fire started in that location and was extremely hot and fast moving. The truck was fully engulfed within 1.5 minutes then burnt the attached 5th wheel trailer and contents. It was a total loss of 3 vehicles 2018 Ford F350, 2021 Dutchman Voltage 5th wheel trailer, and a 2013 Polaris R... Read more
Fire
2 injured
Incident date: Feb 12, 2025
Unknown component that failed. Suspicion, the fuel system located at the back of the fire wall on drivers side. The fire started in that location and was extremely hot and fast moving. The truck was fully engulfed within 1.5 minutes then burnt the attached 5th wheel trailer and contents. It was a total loss of 3 vehicles 2018 Ford F350, 2021 Dutchman Voltage 5th wheel trailer, and a 2013 Polaris R... Read more
Fire
2 injured
Incident date: Feb 14, 2025
After an incomplete update to a mandated (part of a recall) software version 2.2, the following happens constantly: Vehicle lost the pedestrian alert noise after the incomplete software update. The lack of the legally required pedestrian alert noises are a safety concern for those around the vehicle. Constant ADAS warnings that are extremely distracting, made even worse when driving in challengi... Read more
Incident date: Feb 14, 2025
74,000 miles Excessive oil consumption, 1 quart per 1000 miles. Low oil pressure warning. Oil warning light, repeated and various codes. Noticeable ticking/clatter at startup. Not included in current recalls.
Incident date: Feb 14, 2025
NHTSA Campaign Number: 24V499000 There is an active recall to replace water pumps. It is very difficult to get a technician to do this as there are very few peop,e in the entire USA that ca work o. these vehicles. Additionally we have to pay out of pocket not only for travel fees and hotel stays for the mechanics, but we need to pay for the installation too. his is a serious safety issue that is ... Read more
Incident date: Feb 14, 2025
Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership
Incident date: Nov 12, 2024
Over-The-Air (OTA) mandated software update for Fisker Oceans is bricking vehicles and/or depleting 12V batteries. Constant ADAS warnings won't shut off, being very distracting and a huge safety concern. Warnings come o day/night, all driving conditions but especially bad when it's raining, snow, fog, or when it's dark. I signed up for OTA update performed on Nov 12-14, 2024. It took 3 entire da... Read more
Incident date: Nov 12, 2024
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My software update in incomplete and defective, My car is worse off with constant ADAS warnings, lost pedestrian warnings sounds, 12V depleted to name a few. To date, I have been disappoin... Read more
Incident date: Feb 13, 2025
Transmission. Less than 6 months of buying the vehicle, Hyundai replaced the transmission and now I’m still having problems..it revved up to 2.3 rpms but didn’t change gears then jerks into gear..not everyday but atleast once a week. I’m waiting now on the dealership to look at my car now..but they’re dragging their feet.
Incident date: Feb 13, 2025
Transmission. Less than 6 months of buying the vehicle, Hyundai replaced the transmission and now I’m still having problems..it revved up to 2.3 rpms but didn’t change gears then jerks into gear..not everyday but atleast once a week. I’m waiting now on the dealership to look at my car now..but they’re dragging their feet.
Incident date: Feb 13, 2025
Unannounced and unauthorized software update caused a motor control unit failure. My vehicle was unable to go into gear or drive after this unannounced update.
Incident date: Jan 7, 2025
While slowing down to a stop, my engine would stall. The truck would go from Drive to Park, engages the Emergency Brake, and stalls out. There is still power to the truck. This has happened 4 occasion already and I have brought it into the dealership. The have updated software, changed camshaft and now waiting on "alternator" component. This is a safety issue that I'm very concerned about. Doesn't... Read more
Incident date: Nov 12, 2024
Pedestrian Warning Sounds Gone I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the... Read more
Incident date: Jan 7, 2025
Rear glass exploded in my driveway. Sounded like a shotgun, just exploded by itself. Looks like alot of people have had this issue with this year Acura RDX from what I read online.
Incident date: Jan 7, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process is a disaster! The first update attempt was incomplete with only 1/3 of the up... Read more
Incident date: Jan 15, 2025
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Crash
2 injured
Incident date: Jan 15, 2025
The car has issues with braking over a bump, it stops breaking momentarily. There is a recall for this however the company charged with performing the recalls is now getting the work done or leaving it up to the owner to pay for the parts and labor of the recall. There is also a recall for the cabin circulation pump and door handles, again owner will be charged for labor and parts. TSB10062408, ... Read more
Incident date: Dec 26, 2024
Back Up Camera, I have reported it before several times and was given a #OD11583257 it's been over 6-9 months and still have heard back absolutely nothing from anyone and was told someone would contact me, it's very dangerous and have had many close calls. When I told the Ford location that I bought it, they told me there were other 2015 Ford Escapes that had been recalled with the same problem b... Read more
Incident date: Dec 26, 2024
I am $851 out of pocket for repairs to address NHTSA mandated recalls. Software updates have not fully addressed all issues, notably excessive and distracting repeating audible and visual driver alerts related to ADAS failures, especially when raining, dark, or driving into direct sunlight. Vehicle was subject to multiple recalls (software: 24V865000, 24V623000, 24V405000, 24V404000; hardware: 2... Read more
Incident date: Nov 12, 2024
The electronic Brake Malfunction as well as the Malfunction of Neutral Gear on the Transmission.
Incident date: Nov 12, 2024
Roof rails are coming detached in the rear of vehicle which was found at the dealership before purchasing and pointed out to the salesman. He said that the Ford dealership would take care of this problem at a later date after the purchase. I told him of the importance of needing the roof rails secured on the vehicle. He said no problem that the dealership would take care of this with either a pin ... Read more
Incident date: Nov 12, 2024
Lack of Access, Inability to Use Vehicle During Recall, Out of Pocket I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible f... Read more
Incident date: Jan 15, 2025
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Crash
2 injured
Incident date: Feb 14, 2025
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights bei... Read more
Incident date: Feb 14, 2025
Still waiting for NHSTA mandated recall work to be completed as part of the bankruptcy settlement from October 2024. I have had to put out considerable time & money out of my own pocket to try and address these issues, even though money was put aside in the bankruptcy settlement. I had to pay out of pocket to travel to 200 miles to meet an approved mobile tech to handle the recall work. I was ... Read more
Incident date: Feb 14, 2025
Brakes are a safety issue which should be addressed in 2.2 OTA. Constant ADAS warnings can be a distracting safety issue for partially updated cars. The lack of the legally required pedestrian alert noises are also a safety concern for those around the vehicle. There may be others, of course, but remember we would like the NHTSA to look into the SAFETY RECALL PROCESS. Be sure you have a safety re... Read more
Incident date: Nov 13, 2024
This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to be replaced. The airbags on our GMC Sierra were replaced so I do not understand why the long wait on... Read more
Incident date: Nov 13, 2024
MGU bearing failing, and no stock available, they suspect it may be months before the part is available
Incident date: Feb 14, 2025
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (ELECTRICAL SYSTEM); however, the recall remedy included the manufacturer reacquiring the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were made aware of the issue. The contact stated that... Read more
Incident date: May 15, 2024
The backup camera intermittently fails to load when the vehicle is placed in reverse. While in reverse, the backup camera will occasionally cut out.
Incident date: Nov 13, 2024
Received 2.2 updates on November 12th 2024. Vehicle didn't next day morning. 12V battery was totally drained. I had to call one of the Fisker old technician to remove the old battery and install a new battery. I had to pay him $400 on that day. He said he had to come back again and update the software as 2.2 update didn't happen properly. He came back again a week after and charged me $1400 for fi... Read more
Incident date: May 15, 2024
Based on NHTSA recall campaign numbers 24V865000, 24V405000 and 24V623000, I was supposed to receive over the air updates that was to fix braking issues with my vehicle, as well as other issues with the driver's assistance features. I have not received these updates yet. I do have regular issues with the regenerative breaking cutting out, and would like to receive these OTA updates as soon as poss... Read more