Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Feb 12, 2025
too many software issues with so support and very hard to get help with this issues.. even if you find a technician they are ripping the pockets with high fees to fix the repairs and some repairs are getting fixed at all
Incident date: Feb 14, 2025
too many software issues with so support and very hard to get help with this issues.. even if you find a technician they are ripping the pockets with high fees to fix the repairs and some repairs are getting fixed at all
Incident date: Feb 14, 2025
Their are multiple recalls for Fisker Ocean One but none have been serviced and no contacts for recalls and service.
Incident date: Feb 14, 2025
Their are multiple recalls for Fisker Ocean One but none have been serviced and no contacts for recalls and service.
Incident date: Oct 30, 2023
Vehicle braked to a sudden stop while crossing intersection which was completely clear of any traffic. The road surface had street car rail lines which were well maintained and even. We were lucky to be wearing seat belts at the time. This is the second occasion it happened. I pray that it will not happen during freeway driving speed. Please give this your attention for a quick resolution before s... Read more
Incident date: Oct 30, 2023
The electric power steering motor stopped working while driving on the highway. The vehicle was almost impossible to control and almost caused me to enter the oncoming lane of traffic.
Incident date: Jan 3, 2025
Check engine light came on again after recall for engine bearing failure and engine block was determined to qualify for replacement by home Kia dealer , est July / August 2024 in North Hampton NH . After motor block changes the engine light came on and off while in Florida vacationing . Today’s date is February 17 , 2025 and my vehicle is presently in the hands of a local independent service ce... Read more
Incident date: Jan 3, 2025
It was around 15 degrees outside and I was pulling the truck into my garage to warm it up and the brakes didn't work correctly and I ran into a trash can and destroyed the front grill causing over a $1000 in repairs. No warning lights were on.
Incident date: Oct 7, 2024
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver,... Read more
Incident date: Oct 7, 2024
Excessive movement of 5th wheel pin box as a result of cracked frame supporting it. This is the only point of attachment between the tow vehicle and the trailer. Complete failure could lead to uncontrolled detachment of trailer resulting in serious damage, injury or death. Grand Design inspected range of motion of the rear of the pin box on Feb 9, 2025 and deemed it not an issue. However, the fron... Read more
Incident date: Oct 7, 2024
Multiple vehicle warning lights showing up on dashboard, but only when the weather is cold - usually under 35 degrees F. Once the temperature goes above 35 degrees F, the warning lights disappear. Not exactly sure what is going on, but have read online of a bunch of other owners of 2017 and 2018 Honda CR-V’s experiencing the same exact issue. Would like to get Honda Motor Corp. to cover the cost... Read more
Incident date: Oct 30, 2023
Their are multiple recalls for Fisker Ocean One but none have been serviced and no contacts for recalls and service.
Incident date: Feb 11, 2025
While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nea... Read more
Incident date: Oct 24, 2024
* Safety recall 24V499 - replacement of cabin electric water pumps. Pump was replaced [XXX] by Nuts and Volts automotive. Cost to me was $185.71 including parts, supplies and $150 labor. Liquidating trustee / American Lease is providing $175 for pump replacement and door handle checks. * Safety recall ?? - replacement of door handles that fail a pull test. I had a front drivers side and a right ... Read more
Incident date: Oct 24, 2024
I was driving to work one morning and my power steering just stopped working and the service power steering light lite up and luckily I was about to pass a gas station so I had to slow way down to turn the steering wheel to get into the lot I pulled to the gas pump to get fuel and shut the truck off and was hoping it would reset which it did but now when the truck is setting still running you can'... Read more
Incident date: Oct 24, 2024
On February 12, 25 my car received a software update. After the update I had several faults drive train, braking, camera faults, avoidance faults and the vehicle would not charge. It was basically bricked. The vehicle could not go into gear and was basically useless. I had to pay $1350 to have a technician get the car in a somewhat usable condition. It is still not back to where it was prior to th... Read more
Incident date: Feb 12, 2025
C1391 error code reported which is linked to Antilock brake system with leak in accumulator requiring replacement of brake booster pump, cylinder kit and other ABS parts cost running to $3550. My VIN number search on nhtsa.gov shows no such recalls for my vehicle as "0 unrepaired recalls". I never got recall notification regarding this issue but Lexus says I should have been notified.
Incident date: Feb 12, 2025
Car does not when temperature drops below 30 degrees (Fahrenheit) even when garaged so you cannot drive car and u have to be towed several times at night. Local dealer stated unaware of issues but there is forum of Hyundai owners who have this problem with 2018 sonata. A local mechanic studied issue and did replacement on the relay switch and starter and now car starts in cold weather. It took me ... Read more
Incident date: Feb 12, 2025
Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet
Incident date: Feb 13, 2025
I hope this message finds you well. I am writing to express my deep concerns regarding ongoing issues with the NHTSA recall campaign numbers 24V865000 and 24V499000. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. I received on OTA update to address 24V86500 Regen Braking Issues; some 4 weeks later my car is not operable. My high voltag... Read more
Incident date: Feb 13, 2025
2016 Jeep Cherokee, owner since NOV22. Transfer Case (Service 4-wheel drive), warning light appeared after driving 1x time off-road in sand. From my knowledge, there was a previous recall/complaints however isn’t covered currently by manufacturer. Last year I previously went to a local Jeep dealer to fix the PTU software issue for the same component. The transfer case issue has been verified by ... Read more
Incident date: Feb 13, 2025
My 2024 Subaru Ascent started experiencing brake issues in early January. The car would shake heavily and make noise when braking, despite having only 10,500 miles. Concerned, I contacted Subaru of America and was advised to take it to a dealership for an inspection. On 1/31/25, the dealer inspected the brakes and determined that the front rotors and brake pads needed to be replaced. Subaru of Am... Read more
Incident date: Feb 13, 2025
Both rear doors would not open from the outside or inside. They were not locked. They just would not open using the handle inside, trying to pull up on the lock mechanism and unlocking and locking numerous times. The doors would still not open. A child and a dog were in the back seat. I could not access them from the doors had to bring them through the front of the vehicle, which was very difficul... Read more
Incident date: Feb 13, 2025
Brakes pedal inside car was dripping brake fluid and there was a loss of power when breaking. The vehicle was taken to a Toyota dealership and they diagnosed the problem as a failure of the brake master cylinder (part # 47050-04180). There was no warning lamp or messages of the problem prior to brakes having loss of power when breaking and fluid dripping from brake pedal inside of vehicle.
Incident date: Feb 16, 2025
I had to pay for labor to perform the recall with NHTSA campaign number 24V499000. The service provider did not have the tool necessary to perform the recall with NHTSA campaign number 24V466000. The next closest provider who might be able to do the door handle recall is 487 miles away, the cost in time or money to either drive the car myself or ship the car to have that recall work done is unreas... Read more
Incident date: Feb 5, 2025
There has been multiple recalls on this vehicle. I have not received any recall updates. Software updates were to be sent out to fix the braking situation. I continue to be on 2.0 for the last year, and I have had issues with my braking since buying the vehicle over a year ago. I have a braking warning lamp upon starting the car.
Incident date: Feb 5, 2025
When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.
Incident date: Feb 5, 2025
When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.
Incident date: Nov 23, 2024
ABS system kicks in under low speed, light braking situations when going over sudden bumps like train tracks and uneven pavement. This prevents the car from stopping in a normal distance, potentially causing accidents or stopping in the middle of an intersection. A recorded example of this issue can be found at the link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT... Read more
Incident date: Jan 1, 2025
Blind sport warning and forward collision warnings keep failing and the alarms are incessant. The alarms are a major distraction with all the flashing. These are items that have not worked since the car was delivered and Fisker, Heights, and the FOA have all failed to address this. Another car handle has failed. The driver rear handle has failed, in addition to the passenger rear handle. This eff... Read more
Incident date: Jan 1, 2025
While driving on [XXX] on [XXX] from Burlington VT airport to Barre VT, the vehicle suddenly slowed and did not respond to the gas pedal. This was at about 5 pm. Managed to get the vehicle to the small curb but was partly in the right lane of highway. Many cars veered around us. Felt could easily have been hit from behind. Vehicle finally started after several tries and got it to a larger curb are... Read more
Incident date: Jan 1, 2025
While driving on [XXX] on [XXX] from Burlington VT airport to Barre VT, the vehicle suddenly slowed and did not respond to the gas pedal. This was at about 5 pm. Managed to get the vehicle to the small curb but was partly in the right lane of highway. Many cars veered around us. Felt could easily have been hit from behind. Vehicle finally started after several tries and got it to a larger curb are... Read more
Incident date: Jan 24, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I... Read more
Incident date: Dec 31, 2024
Safety issues door handle breaking issues safety noises paid extra money for water pump and fees for door handle modification
Incident date: Dec 31, 2024
This car seat has been recalled for a faulty harness. The way this is fabricated has allowed debris to get into the front harness adjuster and subsequently the harness no longer remains tight. The company has admitted this is a problem since December 2024 and has not provided a solution, replacement or money back to remedy this urgent issue.
Incident date: Dec 31, 2024
1). Constant ADAS warnings can be a distracting safety issue. 2). Blind Spot Monitoring and Lane keep assist are constantly showing warnings about it being unavailable, it is a distracting and safety issue. 3). Replacement costs for Water Pump recall and door handles recall is not sufficient. Owners are still being forced to pay for labour costs,I reached out to three different service providers... Read more
Incident date: Feb 1, 2025
1). Constant ADAS warnings can be a distracting safety issue. 2). Blind Spot Monitoring and Lane keep assist are constantly showing warnings about it being unavailable, it is a distracting and safety issue. 3). Replacement costs for Water Pump recall and door handles recall is not sufficient. Owners are still being forced to pay for labour costs,I reached out to three different service providers... Read more
Incident date: Feb 1, 2025
Oil consumption rate was too high, roughly 2qts every 1500miles. Caused timing chain to break. Second time with the oil consumption. First fix under 100k mile warranty checked off as recall. It was done before a recall came out. Paying for timing chain to get fixed but recommended a new engine. Prefer GMC to replace engine since it's an ongoing issue. 307373 miles strong and now this.
Incident date: Feb 1, 2025
I need software recalled done
Incident date: Oct 1, 2024
In early October 2024, my Fisker received over the air software update 2.2. This software update bricked the car, rendering it in operable, and I was unable to even unlock the vehicle. I managed to get in through the back window, and triggered the alarm when I tried to start the car. The vehicle was inoperable for 2 1/2 months, until I located a technician, at my own expense of close to $2900 to f... Read more
Incident date: Feb 14, 2025
Subject: Complaint Regarding Genesis GV80 Coasting Feature Malfunction in Eco Mode To Whom It May Concern, This complaint is regarding a defect in the Genesis GV80’s Eco Mode, specifically the failure of the vehicle to coast as advertised. Genesis promotes the coasting feature as a key function of Eco Mode to improve fuel efficiency, yet this feature does not engage at all during real-world dr... Read more
Incident date: Feb 16, 2025
The issues with this vehicle started, right from delivery. The staff, had me waiting for a couple of hours and finally called me into the back and explained that paint and ding needed to be fixed. They promised that if I took delivery, they would provide me with the needed repairs this was back on 9/26/23. The dings and paint issues were never resolved. What I did receive was a complimentary h... Read more
Incident date: Feb 16, 2025
Vehicle started jerking bad and all the lights on the dash started rotating through the error messages. Took care to shop and confirmed fuel pump was bad. There is a recall on 2016 Honda Pilot Fuel Pumps but not for this particular model.
Incident date: Feb 16, 2025
Subject: Complaint Regarding Non-Functioning Wireless Charger in Genesis GV80 To Whom It May Concern, This complaint concerns a defect in the wireless charging system of the Genesis GV80, which does not function as advertised. Genesis promotes this feature as a convenient way to charge mobile devices, yet in real-world use, it consistently fails to charge phones properly. The charger frequently ... Read more
Incident date: Oct 1, 2024
Hello, my name is [XXX] and I’m writing in regards to the transmission issues with my Ford expedition. I have reached out to the customer service line and currently my vehicle is at confidence Ford in Norman, OK. I’ve had issues with this vehicle since I bought it New and I’ve tried multiple times to have the transmission repaired. It has been to Patriot Ford in Purcell, OK(No longer in bus... Read more
Incident date: Feb 16, 2025
I need software recalled done
Incident date: Feb 14, 2025
Subject: Complaint Regarding Genesis GV80 Coasting Feature Malfunction in Eco Mode To Whom It May Concern, This complaint is regarding a defect in the Genesis GV80’s Eco Mode, specifically the failure of the vehicle to coast as advertised. Genesis promotes the coasting feature as a key function of Eco Mode to improve fuel efficiency, yet this feature does not engage at all during real-world dr... Read more
Incident date: Oct 1, 2024
Hello, my name is [XXX] and I’m writing in regards to the transmission issues with my Ford expedition. I have reached out to the customer service line and currently my vehicle is at confidence Ford in Norman, OK. I’ve had issues with this vehicle since I bought it New and I’ve tried multiple times to have the transmission repaired. It has been to Patriot Ford in Purcell, OK(No longer in bus... Read more