Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,850 complaints for FISKER
Incident date: Feb 12, 2025
too many software issues with so support and very hard to get help with this issues.. even if you find a technician they are ripping the pockets with high fees to fix the repairs and some repairs are getting fixed at all
Incident date: Feb 14, 2025
Their are multiple recalls for Fisker Ocean One but none have been serviced and no contacts for recalls and service.
Incident date: Feb 14, 2025
Their are multiple recalls for Fisker Ocean One but none have been serviced and no contacts for recalls and service.
Incident date: Feb 14, 2025
Vehicle braked to a sudden stop while crossing intersection which was completely clear of any traffic. The road surface had street car rail lines which were well maintained and even. We were lucky to be wearing seat belts at the time. This is the second occasion it happened. I pray that it will not happen during freeway driving speed. Please give this your attention for a quick resolution before s... Read more
Incident date: Oct 30, 2023
I have attempted to contact Jeep multiple times. All my communications, except for one, have been ignored. Please, see attached communications. Way too many recalls, including the last one where the vehicle can catch on fire.
Incident date: Oct 30, 2023
Recall for all water pump and software updates to 2.2
Incident date: Jan 3, 2025
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, an... Read more
Incident date: Jan 3, 2025
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, an... Read more
Incident date: Oct 7, 2024
Multiple vehicle warning lights showing up on dashboard, but only when the weather is cold - usually under 35 degrees F. Once the temperature goes above 35 degrees F, the warning lights disappear. Not exactly sure what is going on, but have read online of a bunch of other owners of 2017 and 2018 Honda CR-V’s experiencing the same exact issue. Would like to get Honda Motor Corp. to cover the cost... Read more
Incident date: Oct 7, 2024
I purchased my Explorer used last March. The window switches, on driver and passenger sides (front seats and rear seats) have the black metal pieces peeling off the switch. Metal pieces are sharp and I continue to cut my fingers on them. The dealer shows the recall did not affect my car, yet they are all in need of replacement. My vehicle has faulty window switches and I am asking Ford to replace ... Read more
Incident date: Oct 7, 2024
2021 Ford Escape 1.5L 19,502 miles Coolant loss with no visible leaks
Incident date: Oct 30, 2023
The electric power steering motor stopped working while driving on the highway. The vehicle was almost impossible to control and almost caused me to enter the oncoming lane of traffic.
Incident date: Feb 11, 2025
Coolant bypass valve needs to be replaced
Incident date: Oct 24, 2024
On February 12, 25 my car received a software update. After the update I had several faults drive train, braking, camera faults, avoidance faults and the vehicle would not charge. It was basically bricked. The vehicle could not go into gear and was basically useless. I had to pay $1350 to have a technician get the car in a somewhat usable condition. It is still not back to where it was prior to th... Read more
Incident date: Oct 24, 2024
On February 12, 25 my car received a software update. After the update I had several faults drive train, braking, camera faults, avoidance faults and the vehicle would not charge. It was basically bricked. The vehicle could not go into gear and was basically useless. I had to pay $1350 to have a technician get the car in a somewhat usable condition. It is still not back to where it was prior to th... Read more
Incident date: Oct 24, 2024
C1391 error code reported which is linked to Antilock brake system with leak in accumulator requiring replacement of brake booster pump, cylinder kit and other ABS parts cost running to $3550. My VIN number search on nhtsa.gov shows no such recalls for my vehicle as "0 unrepaired recalls". I never got recall notification regarding this issue but Lexus says I should have been notified.
Incident date: Feb 12, 2025
The power steering in my 2009 Chevy Malibu went out on . The car is available for inspection upon request. This is very unsafe because I am unable to turn the car quickly, if needed. This is a safety risk to not only me, but other drivers on the road. I took the car to Tire Rama in Helena, Montana on February 12, 2025. The receipt stated that there was a steering column internal wire issue. Th... Read more
Incident date: Feb 12, 2025
Car would not accelerate after getting on the interstate. Had to ease vehicle off exit ramp to side of road. Multiple engine lights on. Car would no longer start. Had independent mechanic shop evaluate as well as local Hyundai dealership. Both determined internal compression rod failure. Only solution is to replace engine. It is a 1.6L T for 2017 Tucson. The VIN for this car shows no engin... Read more
Incident date: Feb 12, 2025
Upon starting the vehicle, the following all fail: Adaptive Cruise Control Forward Collision Warning Lane Departure Warning Lane Keeping Assistance
Incident date: Feb 13, 2025
My 2024 Subaru Ascent started experiencing brake issues in early January. The car would shake heavily and make noise when braking, despite having only 10,500 miles. Concerned, I contacted Subaru of America and was advised to take it to a dealership for an inspection. On 1/31/25, the dealer inspected the brakes and determined that the front rotors and brake pads needed to be replaced. Subaru of Am... Read more
Incident date: Feb 13, 2025
My 2024 Subaru Ascent started experiencing brake issues in early January. The car would shake heavily and make noise when braking, despite having only 10,500 miles. Concerned, I contacted Subaru of America and was advised to take it to a dealership for an inspection. On 1/31/25, the dealer inspected the brakes and determined that the front rotors and brake pads needed to be replaced. Subaru of Am... Read more
Incident date: Feb 13, 2025
Noticeable at night. Headlights on, turn signal on, foot on brake slowing down, making a turn, 1) headlights flicker, 2) headlights flicker and complete dash goes black, or 3) all of #2 and steering goes stiff. Has been happening more often. Last time, during the day, turning against oncoming traffic and engine shutdown, started again, shutdown and started, again with dash going black and stee... Read more
Incident date: Feb 13, 2025
Low beam head lights visibility maybe reaches 3-4 feet infront of car at max. Have upgraded bulbs twice to higher lumens but still must run hibeams at night. I drive mountain passes daily and must use hi beams, not safe for oncoming traffic.
Incident date: Feb 13, 2025
While driving at 65 MPH, on the highway, , the truck , suddenly, without warning, shifted into neutral gear,, we were able to coast / navigate to the side of the road, turn off the engine and restart. It worked fine for about a week then a second incident occurred - same situation but car engine could not be turned off, could not put into park , or drive.. car stalled. Eventually, we were able t... Read more
Incident date: Feb 16, 2025
2016—2022 Ford EcoSport® and Focus® 1.0L Engine--- My car is experiencing the same issue as the Automatic transmission. The car is not listed on the Oil Pump Failure Recall on the Ford Website as it shows that it applies to automatic transmission, and doesn't mentioned manual transmission. Both transmission carry the same issue as it's an engine design flaw and not a transmission related issue... Read more
Incident date: Feb 5, 2025
When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.
Incident date: Feb 5, 2025
I have a 2018 chr and the transmission start make a noise so i bring the car to the Toyota dealer and the transmission shift fine is making noise like some baring or gear is going bad so they told me the transmission needs to be replaced and the cost is $9000 plus labor total $11000 so a cost more than the car so I don’t know why Toyota use this type of transmission if the cost so much is not ge... Read more
Incident date: Feb 5, 2025
We have 2 2022 Jeep vehicles with the EcoDiesel engines in them (a Gladiator and Wrangler) that we purchased in 2022. I am filing a case for each of them on this site. In April 2023 there was a recall of the fuel pump on the 3.0 EcoDiesel and to date the problem has not been rectified for either of my vehicles. We have made notification to the dealership that we want to get this done but they say ... Read more
Incident date: Nov 23, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? The motor's rod bearing spun. It is available for inspection. How was your safety or the safety of others put at risk? The failure could have created enough friction between the bearing sleeve, rod and/or journal bearing to seize the motor and the drivetrain while driving. Has the problem been rep... Read more
Incident date: Jan 1, 2025
While driving on [XXX] on [XXX] from Burlington VT airport to Barre VT, the vehicle suddenly slowed and did not respond to the gas pedal. This was at about 5 pm. Managed to get the vehicle to the small curb but was partly in the right lane of highway. Many cars veered around us. Felt could easily have been hit from behind. Vehicle finally started after several tries and got it to a larger curb are... Read more
Incident date: Jan 1, 2025
While driving on [XXX] on [XXX] from Burlington VT airport to Barre VT, the vehicle suddenly slowed and did not respond to the gas pedal. This was at about 5 pm. Managed to get the vehicle to the small curb but was partly in the right lane of highway. Many cars veered around us. Felt could easily have been hit from behind. Vehicle finally started after several tries and got it to a larger curb are... Read more
Incident date: Jan 1, 2025
The engine locked down due to the improper power train, driveline, driveshaft. Oil leaking and malfunction of power train, driveline, driveshaft caused motor to knock and lock down
Incident date: Jan 24, 2025
Brakes locked
Incident date: Jan 24, 2025
I drove the car to my destination without any issues. An hour later, when I restarted the vehicle to leave, the following dashboard lights were on (slip indicator, ABS warning light, and brake system warning light). When I drove the vehicle, the brakes had diminished stopping power. It took farther for the vehicle to come to a full stop when applying the brakes. When we had it checked by the T... Read more
Incident date: Dec 31, 2024
1). Constant ADAS warnings can be a distracting safety issue. 2). Blind Spot Monitoring and Lane keep assist are constantly showing warnings about it being unavailable, it is a distracting and safety issue. 3). Replacement costs for Water Pump recall and door handles recall is not sufficient. Owners are still being forced to pay for labour costs,I reached out to three different service providers... Read more
Incident date: Dec 31, 2024
1). Constant ADAS warnings can be a distracting safety issue. 2). Blind Spot Monitoring and Lane keep assist are constantly showing warnings about it being unavailable, it is a distracting and safety issue. 3). Replacement costs for Water Pump recall and door handles recall is not sufficient. Owners are still being forced to pay for labour costs,I reached out to three different service providers... Read more
Incident date: Dec 31, 2024
1). Constant ADAS warnings can be a distracting safety issue. 2). Blind Spot Monitoring and Lane keep assist are constantly showing warnings about it being unavailable, it is a distracting and safety issue. 3). Replacement costs for Water Pump recall and door handles recall is not sufficient. Owners are still being forced to pay for labour costs,I reached out to three different service providers... Read more
Incident date: Feb 1, 2025
I need software recalled done
Incident date: Feb 1, 2025
I need software recalled done
Incident date: Feb 1, 2025
I need software recalled done
Incident date: Oct 1, 2024
Hello, my name is [XXX] and I’m writing in regards to the transmission issues with my Ford expedition. I have reached out to the customer service line and currently my vehicle is at confidence Ford in Norman, OK. I’ve had issues with this vehicle since I bought it New and I’ve tried multiple times to have the transmission repaired. It has been to Patriot Ford in Purcell, OK(No longer in bus... Read more
Incident date: Feb 14, 2025
The issues with this vehicle started, right from delivery. The staff, had me waiting for a couple of hours and finally called me into the back and explained that paint and ding needed to be fixed. They promised that if I took delivery, they would provide me with the needed repairs this was back on 9/26/23. The dings and paint issues were never resolved. What I did receive was a complimentary h... Read more
Incident date: Feb 16, 2025
Subject: Complaint Regarding Non-Functioning Wireless Charger in Genesis GV80 To Whom It May Concern, This complaint concerns a defect in the wireless charging system of the Genesis GV80, which does not function as advertised. Genesis promotes this feature as a convenient way to charge mobile devices, yet in real-world use, it consistently fails to charge phones properly. The charger frequently ... Read more
Incident date: Feb 16, 2025
Intermittent fault causing ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, cruise control, to disable while driving.
Incident date: Feb 16, 2025
I bought my car new. It has 5070 miles and the battery went dead. The car is in the garage when not in use. The dealer would not replace it and I contacted the Lincoln company and hear no response from them.
Incident date: Oct 1, 2024
Second row captain seats are unbuckling while the vehicle is in motion. This is occurring even after confirming they are secured. It also occurs again after they are refastened. The issue has been persistent since we bought the vehicle at the end of 2021.
Incident date: Feb 16, 2025
At approximately[XXX] I was driving the CR-V. I merged onto [XXX] from [XXX] going toward the [XXX] exit. Shortly after merging onto [XXX] a warning light came on stating something like “Emission system problem. You may lose power. See your dealer.” Very shortly after this the engine did start to lose power. Fortunately, I was able to pull over to the side of the freeway. Felt very unsafe. W... Read more
Incident date: Feb 14, 2025
The issues with this vehicle started, right from delivery. The staff, had me waiting for a couple of hours and finally called me into the back and explained that paint and ding needed to be fixed. They promised that if I took delivery, they would provide me with the needed repairs this was back on 9/26/23. The dings and paint issues were never resolved. What I did receive was a complimentary h... Read more
Incident date: Oct 1, 2024
Hello, my name is [XXX] and I’m writing in regards to the transmission issues with my Ford expedition. I have reached out to the customer service line and currently my vehicle is at confidence Ford in Norman, OK. I’ve had issues with this vehicle since I bought it New and I’ve tried multiple times to have the transmission repaired. It has been to Patriot Ford in Purcell, OK(No longer in bus... Read more