Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48 complaints for DYNAMAX
Incident date: Jul 2, 2026
The contact owns a 2023 Land Rover Range Rover Velar. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon coming to a stop on several occasions, the vehicle cycled between revving and stalling, and the vehicle then resumed normal operation independently. There was no... Read more
Incident date: Jun 7, 2026
Front windshield was cracked on 1/21/26. It was replaced right after by a new Honda windshield and it was installed at a Honda dealership. On 7/6/2026, I found a chip in my windshield again. It feels that the windshield from Honda has a bad quality
Incident date: Jun 7, 2026
I was driving and I heard a crack on my windshield.
Incident date: Jun 7, 2026
First of all started with small coolant missing, later on I started noticing power loss and finally white smoke out the exhaust. Blown Head Gasket. Honda need to own up on defect engine design the ford did awhile back. Those slits between the cylinder was a big mistake. I myself is doing the repair. 2021 Honda Accord Sport 2.0 with mods and tuned
Incident date: Jun 9, 2026
The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobiliz... Read more
Incident date: Jun 9, 2026
The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobiliz... Read more
Incident date: Nov 1, 2025
While driving up to 40 mph, the emergency brake will randomly come on causing me to skid and stop suddenly. I manually have to turn back off the emergency brake to drive again. This incident has occurred in traffic multiple times. The truck has been at the dealership service center four times and they cannot replicate, diagnose, or repair the issue. The dealership states they have looked at the e... Read more
Incident date: Nov 1, 2025
While driving up to 40 mph, the emergency brake will randomly come on causing me to skid and stop suddenly. I manually have to turn back off the emergency brake to drive again. This incident has occurred in traffic multiple times. The truck has been at the dealership service center four times and they cannot replicate, diagnose, or repair the issue. The dealership states they have looked at the e... Read more
Incident date: Jan 22, 2026
The warning lights on the dashboard come on when driving. ABS, VSC, 4WD, automatic emergency braking etc. are all shut down when this happens. The lights may stay on for a few days or turn off at the next restart with only a check engine light remaining on. It has been back to two different the Ram dealer for repairs 4 times for this issue. Starting out on 04/25/2025 at 419 miles, the last time wa... Read more
Incident date: Jan 22, 2026
The contact owns a 2022 Lincoln Aviator. The contact stated that while driving at 35 MPH and entering the on-ramp, the vehicle stalled. The vehicle was restarted. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The vehicle was towed to the local dealer, but the vehicle had not been diagnosed or repaired. The m... Read more
Incident date: Jun 17, 2025
It updated the software then after that while I was driving the car suddenly died. Lost power. Almost got hit from behind but I was lucky to be able to get on the shoulder.
Incident date: Jun 17, 2025
It updated the software then after that while I was driving the car suddenly died. Lost power. Almost got hit from behind but I was lucky to be able to get on the shoulder.
Incident date: Jun 17, 2025
It updated the software then after that while I was driving the car suddenly died. Lost power. Almost got hit from behind but I was lucky to be able to get on the shoulder.
Incident date: May 12, 2025
My paint job is peeling away. I can not even wash my car with out it flicking off.
Incident date: Jun 24, 2024
Sidewall blow out and tire tread separation. Continental 205/55R16.
Incident date: Feb 27, 2024
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer ... Read more
Incident date: Oct 2, 2023
Defective engine design allows coolant to infiltrate into the cylinder combustion chamber.
Incident date: Jul 11, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 72 MPH, the veh... Read more
Incident date: Jul 11, 2023
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. Th... Read more
Incident date: May 20, 2023
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick... Read more
Incident date: May 20, 2023
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick... Read more
Incident date: Apr 25, 2022
The ABS (anti lock braking system) module failed resulting in ongoing beeping with display warning to service the system, and intermittent failure of other electrical features. A local mechanic diagnosed the problem and recommended replacement of the module. The Dynamax RV is a coach built on a Ram 5500 chassis. I was able to obtain a new replacement ABS module, but then learned that it had to b... Read more
Incident date: Apr 25, 2022
The ABS (anti lock braking system) module failed resulting in ongoing beeping with display warning to service the system, and intermittent failure of other electrical features. A local mechanic diagnosed the problem and recommended replacement of the module. The Dynamax RV is a coach built on a Ram 5500 chassis. I was able to obtain a new replacement ABS module, but then learned that it had to b... Read more
Incident date: Apr 23, 2022
Tire Pressure Monitoring System is very unreliable. Right rear wheel rarely reads. TPM readings are typically off by over 10psi verified with calibrated gauges when cold.
Incident date: Apr 23, 2022
Valve stem on inner rear Dually tire was delivered with a loose nut causing it to loose air.
Incident date: Apr 24, 2022
Constant Electronic Stability Control failed not allowing use of adaptive cruise control
Incident date: Feb 8, 2022
Traveling on a busy interstate, traffic limited to one lane because of construction. Traffic stopped, instructed by law enforcement to turn off vehicle to wait. Shortly after, traffic started moving but our vehicle would not start. After stopping traffic for about 15 minutes the vehicle finally started. Incident repeated at a gas station, stopped for gas, filled up, when complete would not star... Read more
Incident date: Feb 8, 2022
Traveling on a busy interstate, traffic limited to one lane because of construction. Traffic stopped, instructed by law enforcement to turn off vehicle to wait. Shortly after, traffic started moving but our vehicle would not start. After stopping traffic for about 15 minutes the vehicle finally started. Incident repeated at a gas station, stopped for gas, filled up, when complete would not star... Read more
Incident date: Dec 6, 2020
2021 DYNAMAX ISATA. CONSUMER WRITES IN REGARDS TO MECHANICAL AND SAFETY ISSUES. *LD THE CONSUMER WAS UNABLE TO TAKE POSSESSION OF THE VEHICLE AFTER BEING PURCHASED DUE TO REPAIRS THAT WERE UNABLE TO BE COMPLETED. *JS
Incident date: Oct 16, 2020
I HAVE HAD 2 FRONT WHEEL SIMULATORS SEPARATE FROM THE WHEELS WHILE OPERATING SAID VEHICLE AT HIGHWAY SPEEDS. PRIOR TO EACH TRIP I PERSONALLY INSPECTED THE WHEEL SIMULATORS FOR PROPER ATTACHMENT AND SECURITY. MY CONCERN IS THE HAZARD THESE FAILURES TO OTHER MOTORISTS ON THE HIGHWAY AS WELL AS THE EXPENSE OF REPLACEMENT. DEALER SHIP PARTS CLERK STATES ( OFF THE RECORD) THAT THEY SELL APPROXIMATEL... Read more
Incident date: Sep 18, 2020
THE POSITIVE BATTERY CABLE FOR COACH BATTERIES FELL ON TO THE DRIVE LINE AND STARTED A FIRE WHICH MELTED THE ANTI-LOCK BRAKING SYSTEM AND CAUSED FURTHER DAMAGE UNDER THE COACH. THE FIRE WAS PUT OUT VERY QUICKLY AT THE SHOP WHERE THEY WERE GOING TO HOOK UP A TOW BAR ON THIS NEW RV. (THEY HAD FULLY PREPARED THE TOW VEHICLE AND THIS WAS TO BE THE FINAL STEP) IT IS UNKNOWN WHEN THE INCIDENT BEGAN ... Read more
Fire
Incident date: Sep 18, 2020
THE POSITIVE BATTERY CABLE FOR COACH BATTERIES FELL ON TO THE DRIVE LINE AND STARTED A FIRE WHICH MELTED THE ANTI-LOCK BRAKING SYSTEM AND CAUSED FURTHER DAMAGE UNDER THE COACH. THE FIRE WAS PUT OUT VERY QUICKLY AT THE SHOP WHERE THEY WERE GOING TO HOOK UP A TOW BAR ON THIS NEW RV. (THEY HAD FULLY PREPARED THE TOW VEHICLE AND THIS WAS TO BE THE FINAL STEP) IT IS UNKNOWN WHEN THE INCIDENT BEGAN ... Read more
Fire
Incident date: Sep 18, 2020
THE POSITIVE BATTERY CABLE FOR COACH BATTERIES FELL ON TO THE DRIVE LINE AND STARTED A FIRE WHICH MELTED THE ANTI-LOCK BRAKING SYSTEM AND CAUSED FURTHER DAMAGE UNDER THE COACH. THE FIRE WAS PUT OUT VERY QUICKLY AT THE SHOP WHERE THEY WERE GOING TO HOOK UP A TOW BAR ON THIS NEW RV. (THEY HAD FULLY PREPARED THE TOW VEHICLE AND THIS WAS TO BE THE FINAL STEP) IT IS UNKNOWN WHEN THE INCIDENT BEGAN ... Read more
Fire
Incident date: Aug 3, 2020
NHTSA RECALL: 19V902 DYNAMAX - FOREST RIVER AND DEALER NETWORK ARE UNABLE OR UNWILLING TO SCHEDULE A TIMELY APPOINTMENT TO ADDRESS THE ABOVE REFERENCED RECALL. DEALS DO NOT WANT TO SCHEDULE THE WORK PROMPTLY BECAUSE WE DID NOT PURCHASE THE UNIT FROM THEM. FOREST RIVER INDICATES THEY CAN NOT MODIFY A DEALERS SCHEDULE. NUMEROUS CALLS AND EMAILS TO FOREST RIVER WARRANTY AND CORPORATE COMPLIANCE OFF... Read more
Incident date: Aug 3, 2020
NHTSA RECALL: 19V902 DYNAMAX - FOREST RIVER AND DEALER NETWORK ARE UNABLE OR UNWILLING TO SCHEDULE A TIMELY APPOINTMENT TO ADDRESS THE ABOVE REFERENCED RECALL. DEALS DO NOT WANT TO SCHEDULE THE WORK PROMPTLY BECAUSE WE DID NOT PURCHASE THE UNIT FROM THEM. FOREST RIVER INDICATES THEY CAN NOT MODIFY A DEALERS SCHEDULE. NUMEROUS CALLS AND EMAILS TO FOREST RIVER WARRANTY AND CORPORATE COMPLIANCE OFF... Read more
Incident date: Dec 23, 2019
TL* THE CONTACT OWNS A 2018 DYNAMAX REV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V919000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORT JERVIS AUTO MALL LOCATED AT (131-139 KINGSTON AVE, PORT JERVIS, NY 12771), WAS CONTACTED AND C... Read more
DYNAMAX
GRAND SPORT
(2011) - UNKNOWN OR OTHER
Jan 26, 2020
Incident date: Nov 18, 2019
PROPANE PIPING INSTALLED INCORRECTLY. THERE IS NO FLEX LINE BETWEEN THE FRAME AND BODY CAUSING THE LINES TO BRAKE AT THAT POINT. THERE IS 3 COPPER LINES COMING OFF THE MAIN STEEL LINE,2 OF THE COPPER LINES HAVE BROKEN CAUSING THE PROPANE TANK TO EMPTY IT SELF.THIS IS LOCATED ABOVE THE EXHAUST PIPE. THIS COULD CAUSE A FIRE OR EXPLOSION OR BOTH. THE BREAKAGE OCCURRED WHILE THE RV IS IN MOTION. THE ... Read more
Incident date: Aug 15, 2019
WE PURCHASED THIS MOTORHOME ON 8/12/19. THE LEVELING SYSTEM WAS NOT WORKING SO UPON CRAWLING UNDERNEATH TO FIND OUT WHAT WAS LEAKING WE DISCOVERED A COUPLING IN THE MODIFIED BRAKE LINE LEAKING. WE CHECKED THE BRAKE FLUID AND HALF WAS GONE. WE CONTACTED DYNAMAX WHO CLAIMED IT WAS CHRYSLERS RESPONSIBILITY. WE TOOK IT TO CHRYSLER AND THEY INFORMED US IT WAS MODIFIED AND NOT THEY'RE RESPONSIBILITY. WE... Read more
Incident date: Apr 1, 2019
VEHICLE IS A 2018 MERCEDES BENZ SPRINTER-BASED 24 FT MOTORHOME. IT WAS STATIONARY WITH ENGINE OFF. WHEN ROTATING THE DRIVER'S SWIVEL SEAT 180 DEGREES (WHICH IT IS DESIGNED TO DO), UNDERSEAT WIRING WAS SEVERED DUE TO IMPROPER WIRE ROUTING BY THE "UPFITTER" (DYNAMAX CORP), THUS CAUSING AN INSTRUMENT PANEL WARNING OF "SRS FAULT; PROCEED IMMEDIATELY TO REPAIR FACILITY". THIS ANALYSIS WAS MADE BY ME... Read more
Incident date: Apr 1, 2019
VEHICLE IS A 2018 MERCEDES BENZ SPRINTER-BASED 24 FT MOTORHOME. IT WAS STATIONARY WITH ENGINE OFF. WHEN ROTATING THE DRIVER'S SWIVEL SEAT 180 DEGREES (WHICH IT IS DESIGNED TO DO), UNDERSEAT WIRING WAS SEVERED DUE TO IMPROPER WIRE ROUTING BY THE "UPFITTER" (DYNAMAX CORP), THUS CAUSING AN INSTRUMENT PANEL WARNING OF "SRS FAULT; PROCEED IMMEDIATELY TO REPAIR FACILITY". THIS ANALYSIS WAS MADE BY ME... Read more
Incident date: Sep 15, 2018
WHEN TRAVELING AT HIGHWAY SPEEDS (55-60 MPH) WITH THE CRUISE CONTROL ENGAGED, THE TRANSMISSION WILL SUDDENLY DOWN SHIFT INTO A LOW GEAR CAUSING THE ENGINE TO BRAKE VIOLENTLY. THIS COULD RESULT IN LOSS OF CONTROL AND/OR A REAR END COLLISION AND/OR A PASSENGER INJURY. THIS HAS HAPPENED ROUGHLY 12 TIMES AT RANDOM ON LEVEL OR GENTLY SLOPING ROADS DURING TWO SUMMERS OF OPERATION. WHEN IT HAPPENS THE ... Read more
DYNAMAX
TRILOGY 38RL
(2013) - SUSPENSION
Nov 7, 2014
Incident date: Sep 15, 2014
AFFECTED PARTS: AXLES, BRAKES, HUB, WHEEL BEARINGS (ALL ARE LIPPERT PARTS). RETAINING CLIP THAT HOLDS THE MAGNETIC BRAKING COIL ON ITS' ARM WERE NOT INSTALLED DURING MANUFACTURE ON ALL 4 WHEELS. THEREFORE, THE MAGNETIC BRAKING COIL WAS ALWAYS RUBBING AGAINST THE SIDE OF THE BRAKE DRUMS AND APPLYING THE BRAKES. THEREBY CREATING EXCESSIVE HEAT AND BOILING THE GREASE OUT OF ALL BRAKE DRUM AXLE BEA... Read more
Fire
DYNAMAX
DYNAQUEST ST
(2013) - SUSPENSION
Sep 2, 2014
Incident date: May 29, 2014
TL* THE CONTACT OWNS A 2013 DINOMAX TRILOGY RV (N/A). THE CONTACT STATED THAT THE REAR AXLE FAILED WHILE THE DRIVER WAS TRAVELING 70 MPH. THE REAR AXLE BOLTS AND NUTS SEPARATED AND CAUSED THE AXLE TO BECOME TRAPPED IN THE LEVELING JACK, WHICH CAUSED THE BRAKE SYSTEM TO LOCK AND DAMAGE THE UNDER-CARRIAGE AND SIDES. THE CONTACT WAS ABLE COAST ON THE ROAD SHOULDER. THE VEHICLE WAS REPAIRED. THE FAI... Read more
Incident date: Aug 1, 2011
DANGEROUS STEERING PROBLEMS RELATED TO AIRLIFT REAR AIR SUSPENSION SYSTEM. FRAGILE SENSOR SUPPORT BRACKET BROKE OFF WHEN NEW, CAUSING THE MAGNETIC SENSOR TO COMMAND THE LEFT REAR AIRBAG TO INFLATE AND DEFLATE ERRATICALLY. WITH EACH INFLATION, THE VEHICLE SWERVES TO THE RIGHT, EACH DEFLATION CAUSES THE VEHICLE TO SWERVE TO THE LEFT. IMPOSSIBLE TO REMAIN IN A SINGLE LANE. EXTRAORDINARILY DANGERO... Read more
Incident date: Feb 7, 2011
WE HAVE JUST PURCHASED A NEW 28' 2010 DYNAMAX ISATA RV, MODEL 282 AND SUGGEST THAT A RECALL OF THIS CLASS OF VEHICLE FOR A STEERING PROBLEM. AT 45 MPH OR LESS, STEERING IS NORMAL, AT 55 MPH IT IS BAD, AT 65 MPH, IT'S LIKE DRIVING ON ICE, SUPER SCARY. AT 70, IT'S OUTRIGHT TERRIFYING. I HAVE DRIVEN LARGE MOTORHOMES FOR MORE THAN 11 YEARS AND NEVER WAS SO SCARED ON THE INTERSTATES. I WEIGHED THE ... Read more
Incident date: Aug 4, 2009
TL*THE CONTACT OWNS A 2002 DYNAMAX ISATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. UPON FURTHER INSPECTION, HE NOTICED THAT BOTH PASSENGER AND DRIVER'S SIDE BRAKE LIGHTS WERE DIM. THE CENTER BRAKE LIGHT WAS WORKING AS WELL AS THE TURN SIGNALS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY STATED THAT TH... Read more
Incident date: Aug 4, 2009
TL*THE CONTACT OWNS A 2002 DYNAMAX ISATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. UPON FURTHER INSPECTION, HE NOTICED THAT BOTH PASSENGER AND DRIVER'S SIDE BRAKE LIGHTS WERE DIM. THE CENTER BRAKE LIGHT WAS WORKING AS WELL AS THE TURN SIGNALS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY STATED THAT TH... Read more
Incident date: Jul 18, 2007
TL*THE CONTACT OWNS A 2000 ISATA (NA). ON JULY 18, 2007, THE CONTACT FILLED THE PROPANE AND FUEL TANKS DUE TO A POWER OUTAGE. AN ELECTRICIAN INSPECTED THE CONNECTIONS TO MAKE SURE THAT EVERYTHING WAS WORKING PROPERLY. THE VEHICLE WAS LEFT UNATTENDED FOR A DAY AND, WHEN THE CONTACT RETURNED, HE FOUND ONLY THE FRAME REMAINING. THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. A POLICE REPORT WAS FILED... Read more
Fire