Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Jun 22, 2026
In the past two weeks, the automatic brake light came on when there was nothing in front of me. Then this past Thursday, I was in the middle lane approaching a stoplight that was about 500 ft. ahead of me, nothing was in front of me and the brake light came on and the car made a quick and hard stop. If anyone was behind me, they would not have been able to stop. Now I am very leery of driving m... Read more
Incident date: Jun 22, 2026
My vehicle, VIN [XXX], is subject to NHTSA Recall 25V455 (Ford Recall 25S75) involving a defective low-pressure fuel pump that may cause engine hesitation, loss of power, or engine stalling. This recall was announced in July 2025 and remains open on the NHTSA VIN lookup as of June 2026. More than eleven months have passed since the recall was announced, and Ford has not provided a repair remedy fo... Read more
Incident date: Jun 22, 2026
While parked overnight, the panoramic sunroof shattered upwards. There is zero evidence of an impact. While opening door to stand on retractable running boards to take a picture, the center area of glass collapsed into the SUV. Rain storms in area and had to immediately tarp roof. Was on vacation 13 hours from home. Had to drive home at 60 MPH and re-tarp the sunroof in excess of 5 times. ... Read more
DODGE
CHALLENGER
(2019) - AIR BAGS
Jun 21, 2026
Incident date: Jun 21, 2026
I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.
Crash
DODGE
CHALLENGER
(2019) - STRUCTURE:BODY
Jun 21, 2026
Incident date: Jun 21, 2026
The factory clear coat and paint on the roof of this 2013 Honda Pilot are delaminating and peeling away from the metal. The failure began about 1.5 years ago and continues to spread; in places it has now progressed through the paint to bare metal that is corroding and rusting. The vertical body panels remain glossy and intact while the entire horizontal roof has failed - a top-down failure pattern... Read more
Incident date: Jun 17, 2026
I purchased a 2024 Toyota RAV4 in March 2024 with the expectation that its advertised safety and driver-assistance systems would function as designed. The vehicle has experienced a failure of the forward camera/ADAS system, resulting in the loss of multiple Toyota Safety Sense features. The following systems are currently unavailable or malfunctioning: • Dynamic Radar Cruise Control / Adaptive... Read more
Incident date: Jun 17, 2026
When at a stop, the van is supposed to start again. There have been at least 4 times now that it did not automatically restart. After the 3rd time, I was at the dealer for routine maintenance and mentioned it. He said if it does it again to let them know and they will need a full day to look at it. The most recent time I was at a major intersection in town at a red light. Light turned green and th... Read more
Incident date: Jun 18, 2026
Pirelli Scorpion MS 255/45r20 105, was driving at low speed in flat smooth parking lot when the tps monitor went off. I went from 35 psi immediately to 19 and dropped 1 psi poer second as a i parked. by the time i parked i had 12 psi. notices side wall blew out. same issue as my other tire on my last report. AAA driver stated it looked like product malfunction or dry rot. Tire had 13,111 miles on ... Read more
Incident date: Jun 18, 2026
Pirelli Scorpion MS 255/45r20 105, was driving at low speed in flat smooth parking lot when the tps monitor went off. I went from 35 psi immediately to 19 and dropped 1 psi poer second as a i parked. by the time i parked i had 12 psi. notices side wall blew out. same issue as my other tire on my last report. AAA driver stated it looked like product malfunction or dry rot. Tire had 13,111 miles on ... Read more
Incident date: Oct 9, 2025
We are currently on a road trip. Fortunately we were in a 55mph zone and not going faster. While driving on the highway, the hood released from the latch and popped open. Fortunately the secondary latch caught it and we were able to pull over safely. I can’t imagine if we were going faster if the secondary latch would’ve withheld it. Very scary incident
Incident date: Jun 11, 2026
2024 Chevrolet Equinox EV. Beginning approximately two infotainment software updates ago, the vehicle's Bluetooth system repeatedly drops the connection to my paired iPhone, and the contact-sync feature stopped functioning entirely. The problem did not exist when the vehicle was new and started only after a vehicle software update, indicating a software-introduced defect rather than a phone fault.... Read more
DODGE
GRAND CARAVAN
(2014) - STEERING
Jun 18, 2026
Incident date: Jun 1, 2026
When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the road and I would drive with no turn signals on the front of my vehicle?
Incident date: Jan 24, 2024
The front lower control arm bushing were breaking apart at 53,156 miles. Shop reported significant play in the wheel while on the stand. Sounds like a safety hazards.
Incident date: Jan 24, 2024
Part 573 Safety Recall Report for the Seat Weight Sensor recall for Honda includes 2017-2021 and certain cars in 2023. Mine Ridgeline is a 2022. My curtain airbags on the drivers side spontaneously deployed while I was driving along a 4-lane highway. I was stunned, but I was able to pull of the road safely, but I am bruised on my shoulder, hip, and thigh due to the impact of the airbags. The 2... Read more
1 injured
Incident date: Jan 24, 2024
Coolant intrusion. This particular motor has caused NUMEROUS issues with 2019 & older Ford models, specifically with the 2.3L Ecoboost engines. The Ford Motor Company should recall & replace the engines of all models affected, mine included. I spent $2200 for a new timing system, tow fees, was broke down on the side of the road when my engine overheated. I bought this car brand new. Financed $27k ... Read more
DODGE
GRAND CARAVAN
(2015) - UNKNOWN OR OTHER
Jun 18, 2026
Incident date: Jun 15, 2026
The back-up camera is not working properly. The image is flipped when the camera comes on
Incident date: Jun 7, 2026
Within the first year of purchase, I was going to the Toronto Airport on the 401 and the vehicles' engine power quickly reduced to about 5mi/hr. I had to pull off the freeway in fear of being rear ended. I slowly made it to a gas station, the vehicle running at reduced power for about 15min. I turned the vehicle off and waited for About 30min. The car started up with full power when increasing ... Read more
Incident date: Oct 17, 2025
Supervised FSD does not have a remedy if it assigns an incorrect speed limit to the current roadway. The only action available is to disengage FSD. This incorrect speed limit happens quite often, especially in construction zones with temporary speed limit changes. Tesla used to have a ‘max speed’ setting that the driver could use to override an incorrect speed limit, but they removed that c... Read more
Incident date: Jun 17, 2026
Our Volvo 2025 EX90 was a lemon. We experienced two recalls (one for headlight failure) and repetitive charging unit failures. The dealer traded us a 2026 EX90. They said the failures of the 2025 model had been corrected. While driving home from the dealer at 70 mph on the interstate, I received a warning of steering fault. Just after getting it back, the car charging unit failed. Even the Volvo d... Read more
Incident date: Jun 4, 2026
Engine failed and no light or warning besides check oil was shown on truck. The electrical system also went out (a year before engine failure) so car wouldn’t start.
Incident date: Jun 4, 2026
My 2023 Jeep has had 2 recalls for rear suspension coil popping out while driving was inspected per manufacturer guidelines on 11/20/2025, approximately 7 months on 6/5/2026, after they “repaired” second recall for rear coil spring, the coil spring popped out when I was driving down the road. Took car to the dealership the vehicle has approximately 37,000 miles manufacturer claims since it was... Read more
Incident date: Nov 18, 2024
The contact owned 2022 Ford Escape. The contact stated that while her husband was driving 65 MPH uphill, another vehicle attempting to make a left turn in front of the vehicle crashed into the vehicle. The contact stated that several air bags deployed inside the vehicle; however, the steering wheel and the front passenger’s side air bags failed to deploy. The contact stated that the Forward Coll... Read more
Crash
1 injured
Incident date: Nov 18, 2024
The contact owned 2022 Ford Escape. The contact stated that while her husband was driving 65 MPH uphill, another vehicle attempting to make a left turn in front of the vehicle crashed into the vehicle. The contact stated that several air bags deployed inside the vehicle; however, the steering wheel and the front passenger’s side air bags failed to deploy. The contact stated that the Forward Coll... Read more
Crash
1 injured
Incident date: May 22, 2026
Around XXX the car was suddenly unable to accelerate properly. When pushing the accelerator, the engine would rev only after a long lag, would rev significantly higher than normal without shifting, and the acceleration response was dramatically less than usual. It felt as if the engine simply had no power, or at times almost as if something were resisting the engine. It made it nearly impossible t... Read more
Incident date: Jul 4, 2025
Description On your vehicle, the integrated park module ipm may not properly engage the park pawl, preventing the vehicle from locking into park when park p is selected. If this condition occurs, a wrench light and shift system fault message will be displayed in the instrument panel cluster. Additionally, the vehicles electronic parking brake epb will automatically apply. Safety Risk If the par... Read more
Incident date: May 26, 2026
The driver lost control of the vehicle, possibly due to a failure involving the rear driver's-side tire. The vehicle initially made contact with the guardrail, causing moderate damage to the driver's side. Following this impact, the vehicle began to fishtail, and the automatic braking system activated. The driver recalls being thrown about within the seat during the incident, as the seat belt's em... Read more
Crash
1 injured
Incident date: Apr 27, 2026
This is related to the 23V-010 / XE1 recall and extended warranty for the 2018 Chrysler Pacifica Hybrid Limited. The manufacturer is refusing the recall remedy because the catastrophic nature of the failure (transmission rupture) makes it impossible for the dealer to pull diagnostic codes. This creates an impossible standard for the consumer and effectively nullifies a federal safety recall. On ... Read more
Incident date: Apr 27, 2026
Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn’t even have parts out until 11/2026. When I questioned if recall was performed improperly per TSB she placed me on hold for a while and sh... Read more
Incident date: Apr 27, 2026
I received a check engine light, code P0303, misfire Cylinder 3. There is evidence my engine was overheating as the spark plug associated with cylinder 3 was melted and unable to be removed. I took my vehicle to Ford to diagnose the issue and was advised there was coolant intrusion into my engine. Upon researching the issue there is a trove of information relating to my vehicle and other Ford v... Read more
Incident date: Jun 12, 2026
Engine and engine components caught fire while driving. This put my husbands life at risk and could have caused harm to other drivers if he was driving on a busier road. Car fire could have completely engulfed the car and caused harm or even death. Fire department was called to assist with extinguishing the fire and to ensure that further danger did not persist.
Fire
Incident date: Jun 12, 2026
Engine and engine components caught fire while driving. This put my husbands life at risk and could have caused harm to other drivers if he was driving on a busier road. Car fire could have completely engulfed the car and caused harm or even death. Fire department was called to assist with extinguishing the fire and to ensure that further danger did not persist.
Fire
Incident date: Jun 12, 2026
Engine and engine components caught fire while driving. This put my husbands life at risk and could have caused harm to other drivers if he was driving on a busier road. Car fire could have completely engulfed the car and caused harm or even death. Fire department was called to assist with extinguishing the fire and to ensure that further danger did not persist.
Fire
Incident date: Jun 1, 2026
I am driving a 2015 Ford Expedition that utilizes the 6R80 transmission. I am actively experiencing the severe, dangerous highway downshifting failure described in Ford's F-150 safety recall. The truck is throwing codes P0705, P0706, and P0707. My car will go into limp-mode and lose acceleration while driving, light up the wrench and stop displaying the gear and idle high and accelerate at half t... Read more
Incident date: Jun 10, 2026
While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of traffic, coasting to a stop near an exit ramp and dangerously blocking highway traffic.Upon attemptin... Read more
Incident date: Apr 1, 2026
Transmission has been having intermitten issues with slow or sluggish acceleration. The RPM dial would oscoliate before it would shift or you would it feel the car jerk while driving like its attempting to shift. Ive had this vehicle in and out of multiple toyota dealerships and they always said they could not find any issues with it this was starting back when the car had like 30k miles on it ... Read more
Incident date: Apr 1, 2026
Unsure of the part or system that failed, however the auxiliary battery and power distribution system part was replaced previously and did not correct the problem. My safety was at risk when the speed and steering were affected. An independent service center worked on it and reproduced it. The car electronic system went through every warning light system while driving. "Stop/start not ready", "en... Read more
Incident date: Apr 1, 2026
Unsure of the part or system that failed, however the auxiliary battery and power distribution system part was replaced previously and did not correct the problem. My safety was at risk when the speed and steering were affected. An independent service center worked on it and reproduced it. The car electronic system went through every warning light system while driving. "Stop/start not ready", "en... Read more
Incident date: Jun 11, 2026
The data screen for navigation has gone blank several times. A few times previously but 3 times in the past 2 days. The speedometer is viable but not the radio or navigation. Adaptive cruise control has occasionally alerted that it is not available & shuts off on its own. An alert yesterday stated power steering needs to be serviced but nothing is wrong. The car has turned off as I started to pull... Read more
Incident date: Jun 11, 2026
The data screen for navigation has gone blank several times. A few times previously but 3 times in the past 2 days. The speedometer is viable but not the radio or navigation. Adaptive cruise control has occasionally alerted that it is not available & shuts off on its own. An alert yesterday stated power steering needs to be serviced but nothing is wrong. The car has turned off as I started to pull... Read more
Incident date: Jun 10, 2026
LandGolden LG17 185/55R15 82V All Season Radial Tires purchased from Amazon (seller: Priority Tire) and professionally installed. Tires have been balanced and rotated approximately every 5000 miles. Less than 30,000 miles and tires are already at 3/32" tread due to manufacturing defect, per multiple tire stores. Older tires on same car (different brand tires) have worn down significantly less than... Read more
Incident date: Apr 1, 2026
The car is a 2018 Ford edge titanium 2.0L Eco Boost engine.After 75,600 miles the check engine light came on. After a local auto repair shop diagnosed the problem as a coolant contamination in cylinder 3, I was instructed to take the car to a Ford dealer because a new engine was needed. The dealer confirmed the coolant intrusion in cylinder 3 and a new engine has been ordered. After calling Ford C... Read more
Incident date: Apr 1, 2026
The ABS control module and Hydraulic Control module are faulty and available for inspection. My safety is at risk because the vehicle will go into a skid upon hard braking (ABS not fuctioning), the vehicle will spin tires upon acceleration (traction control inoperative). The above listed components have been determined faulty by both the dealership and an independent service center. The component ... Read more
Incident date: Apr 1, 2026
The ABS control module and Hydraulic Control module are faulty and available for inspection. My safety is at risk because the vehicle will go into a skid upon hard braking (ABS not fuctioning), the vehicle will spin tires upon acceleration (traction control inoperative). The above listed components have been determined faulty by both the dealership and an independent service center. The component ... Read more
Incident date: Jun 11, 2026
I was going down the bridge on settlers landing road the yellow school bus was in the right turning lane with right turning signal on .as I approached the light in the middle straight lane to keep toward the landing (hotel) on settlers landing Hampton va the bus some what merged back towards the middle lane and that when the bus crashed into the car it went under the bus it’s totaled the winds... Read more
Crash
5 injured
Incident date: Jun 11, 2026
I was going down the bridge on settlers landing road the yellow school bus was in the right turning lane with right turning signal on .as I approached the light in the middle straight lane to keep toward the landing (hotel) on settlers landing Hampton va the bus some what merged back towards the middle lane and that when the bus crashed into the car it went under the bus it’s totaled the winds... Read more
Crash
5 injured
Incident date: May 29, 2026
I'm getting a warning message regarding my airbag system. I can see that recalls go back to the 2001 model year yet do not extend back to the 1995 year?
Incident date: May 22, 2026
The recall is transmission cable. So my car is a ticking time bomb to fail to go into park, or fail while the car is parked. I need to use e-brake when parking, park on flat surfaces, wheels facing curb. Why do I have to live like that? Guess what i have a 30 degree angle of a driveway, (ill give you my address, photos to verify if you'd like) so I get to worry about it slipping out of park e... Read more
DODGE
CHALLENGER
(2019) - ENGINE
Jun 11, 2026
Incident date: Jun 10, 2026
The turbo went completely out at around 105k miles while I was driving to work. I had to coast into a repair shop because it was smoking and wouldn’t go over 20mph and then have it towed to the place that repaired it. Since then, the transmission is having trouble shifting gears. The car struggles to accelerate and I have to go abnormally slow after coming to a complete stop in order for the car... Read more
Incident date: Jun 8, 2026
The contact owns a 2017 Honda Ridgeline. The contact stated that while inspecting the vehicle, it was discovered that the rear subframe, rear axle, and suspension were corroded and rusted. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 26V365000 (STRUCTU... Read more
Incident date: Jun 10, 2026
Since leasing this car in April of 2025, it has been services 8 times totaling over 30 days of down time. The issues occured in order from oldest to newest/current: May of 2025 - Headliner trim falling down, unsuccessfully repaired by mobile technician June of 2025 - Windows stopped working. Center console door stopped shutting. Headliner still falling down. July of 2025 - Front wiring harness mel... Read more