Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Jun 8, 2026
Transmission began shifting hard through each gear. Especially on deceleration. Causes lunging. Early signs were at about 90K miles. Undrivable at 130K. Took to dealership and the said it needs a new transmission. Just under $9k. Their words were, "This is a known design failure". A drum bushing can slide out of position.
Incident date: Jul 2, 2026
While driving the vehicle became extremely difficult to stop I was advised that the Vacuum booster pump was broken and it needed to be replaced. This was first completed 09/24/25 by Gateway tire and service center. I was advised that there was a service bulletin for the issue. Then I have had the same thing happen and I returned the vehicle to the same repair shop and I was advised that the Vacu... Read more
Incident date: Jul 2, 2026
Engine is consuming excessive amounts of oil between oil changes, causing valve train to produce a metallic clanking noises. Vehicle did not display any type of warning sign on dashboard. Safety concerns if Engine would seize or shut off while driving on freeway/highway becoming a hazard on the road for self and other motorist. Vehicle has been taken to dealership multiple times, dealerships first... Read more
Incident date: Jul 2, 2026
The date was XXX there was a recall on the transmission for my 2014 Chevrolet Spark I took my car to Ben Mynatt [XXX]. They check my car and told me that my car transmission was effected and that they put an order for a new transmission. They called me the next day to bring the car in which I did, they gave me a loaner. On XXX they called me and told me my car was ready and that I can come and p... Read more
DODGE
GRAND CARAVAN
(2014) - POWER TRAIN
Jul 5, 2026
Incident date: Jul 15, 2024
The electronic brake control module causes the car to no start and goes into limp mode. Cuts off the power to every system in the entire dashboard including the transmission making the car very dangerous to drive.
DODGE
GRAND CARAVAN
(2014) - FUEL/PROPULSION SYSTEM
Jul 5, 2026
Incident date: Jul 15, 2024
The electronic brake control module causes the car to no start and goes into limp mode. Cuts off the power to every system in the entire dashboard including the transmission making the car very dangerous to drive.
Incident date: Jul 3, 2026
Power steering is giving difficulty while driving on the highway, stiffens up and hardens and makes it difficult to steer to the left or the right. Took it to the dealer, they confirmed needed a new steering rack, checked online quite some people with the same issue especially with their cars coming from the same year. No warning lamps doesn’t show up on the screen, took to Tesla dealership and ... Read more
Incident date: Jun 18, 2026
I own a 2019 Jeep Compass with approximately 72,000 miles. For the past two years, I have experienced intermittent electrical and brake system failures that have become more frequent and severe despite multiple repair attempts. While driving, especially when turning, braking, or driving over potholes or uneven roads, the vehicle suddenly displays multiple warning lights, including ABS, traction c... Read more
Incident date: Jun 18, 2026
I own a 2019 Jeep Compass with approximately 72,000 miles. For the past two years, I have experienced intermittent electrical and brake system failures that have become more frequent and severe despite multiple repair attempts. While driving, especially when turning, braking, or driving over potholes or uneven roads, the vehicle suddenly displays multiple warning lights, including ABS, traction c... Read more
Incident date: Jun 28, 2026
The vehicle intermittently fails to accelerate normally from a stop, especially in hot weather and when the A/C is running. When pressing the accelerator, the vehicle can hesitate for an extended period before moving. In a recent incident recorded on video (reference attachment), I pressed the accelerator and the vehicle failed to respond normally for more than 10 seconds, requiring me to pull ove... Read more
Incident date: Jun 30, 2026
Loss of power steering during turning. Steering wheel goes stiff and bucks while warning lights light up. After turning vehicle off and checked fuses for electronic steering it worked and then later it occurred again while pulling into main road.
DODGE
GRAND CARAVAN
(2019) - SERVICE BRAKES
Jul 1, 2026
Incident date: Jun 24, 2026
An Audi dealer installed 245/40R18 93H tires on this 2018 Audi A4, while the vehicle placard/specification requires 245/40R18 97H. The lower load index reduces capacity from 1,609 lb per tire to 1,433 lb per tire, approximately 704 lb total across four tires. This creates a safety risk because load-rated tires affect vehicle stability, heat buildup, braking, steering/cornering, suspension loading,... Read more
Incident date: Jun 1, 2026
I was pushing the accelerator, and the transmission hesitated at about 45 mph. For about 2-3 seconds, the vehicle would not upshift. The RPMs revved, and finally the vehicle slam-shifted into gear. The vehicle drove normally for the rest of the drive cycle.
Incident date: Jun 29, 2026
The contact owns a 2023 GMC Yukon. While the contact's wife was driving approximately 5-10 MPH on a city street and approaching a stop sign, the vehicle experienced a failure and became inoperable. The contact stated that while the driver was attempting to restart the vehicle, the battery warning light and engine warning light illuminated, and the "Low Battery - Start Engine" message was displayed... Read more
DODGE
GRAND CARAVAN
(2016) - FUEL SYSTEM, GASOLINE
Jun 30, 2026
Incident date: May 6, 2026
The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure... Read more
Incident date: Nov 1, 2025
there is an open recall since last year but no remedy to fix it. a warning light is on my car SERVICE SHIFTER. there is an open recall on this car and they have had more than enough time to come up with a way to fix this issue.
Incident date: Jun 30, 2026
Dear Ford Motor Company Customer Relationship Center, We are resending our original letter (dated March, 2026), as we have still not received any response or resolution regarding this ongoing recall matter. Since sending that letter, we received a notice stating the recall fix for the battery issue was finally available. Despite the significant inconvenience, we promptly brought our vehicle in to... Read more
DODGE
GRAND CARAVAN
(2020) - POWER TRAIN
Jun 30, 2026
Incident date: Jun 28, 2026
My 2013 Equinox is experiencing the excessive oil loss without warning..this led to transmission..engine..timing failure. The car loses power jerks at slower speeds it sounds horrible and has cost a lot of money for repairs. Still don’t know if it will last much longer. This is a burden on my family as we can’t afford to just go buy another vehicle. I purchased it in 2022 and in 2019 there was... Read more
Incident date: Jun 29, 2026
On [XXX] brake system failure, service ESC, Forward Collision system unavailable and check engine lights came on the dashboard and the vehicle had no brakes. Taken to dealership and Conley GMC advised the Main Module was burnt out. $1200.00. Car was “fixed” and sent out. The next morning all the check engine light along with all other failure lights came on after module was replaced. Taken bac... Read more
Incident date: Jun 26, 2026
The contact owns a 2016 Toyota Prius. The contact stated that while the vehicle was on and running, the ABS and traction control warning lights illuminated, and the messages "Braking Power Low - Stop in a Safe Place”, “See Owner's Manual", "Braking Power Low - Visit the Dealer", and "ABS Malfunction - See Dealer" were displayed. The contact stated that while driving approximately 35 MPH and de... Read more
Incident date: Mar 21, 2026
I took my explorer in on 4-20-2026 for routine maintenance. The ford dealership perform a IPMA update. In the result the update fail and cause front, rear cameras, blind spot, lane assist, front collision, and parking sensors to fail and not work. The dealership informed they contacted ford headquarters but they have no ETA on a solution. The dearlership allowed me to leave in the vehicle that I ... Read more
Incident date: Apr 14, 2026
I am reporting repeated failures involving both the transmission and diesel emissions (DEF) system on my 2021 GMC Sierra 2500HD Denali equipped with the 6.6L Duramax diesel engine and Allison 10-speed automatic transmission. While under warranty, the truck required replacement of the aftertreatment fuel injector and later the Reductant Control Module due to DEF/emissions system failures. General ... Read more
Incident date: Apr 14, 2026
I am reporting repeated failures involving both the transmission and diesel emissions (DEF) system on my 2021 GMC Sierra 2500HD Denali equipped with the 6.6L Duramax diesel engine and Allison 10-speed automatic transmission. While under warranty, the truck required replacement of the aftertreatment fuel injector and later the Reductant Control Module due to DEF/emissions system failures. General ... Read more
Incident date: Jun 26, 2021
Vehicle stalled while driving — unsafe loss of power. While driving at normal speed, the vehicle suddenly shut off without warning and the electrical system malfunctioned. I had to pull over and restart car. This created a dangerous situation and could have caused a collision. Prior to this incidenct, the vehicle had intermittent electrical issues during startup (flickering electronics). This... Read more
Incident date: Apr 9, 2025
The driver side inner door handle does not work. This is a huge safety issue because you can only open the door by rolling down the window and pulling the outer driver side door handle. I took the truck to the dealer and the part to fix it is on back order with no known date when they will get it. I am now forced to drive an un safe vehicle for who knows how long. This is a common issue with the 2... Read more
Incident date: Apr 9, 2025
On Monday, the 22nd of June, I returned to my vehicle after work with all windows rolled down, and appeared to have been searched? Nobody was harmed nor was there any property damage. Just visible signs of a security breach and could still be compromised.
Incident date: Apr 9, 2025
Incident Description: On [XXX], I took delivery of a brand-new 2026 Harley-Davidson Road Glide from a certified franchise dealership. Within 15 to 20 minutes of departing the dealership, under normal riding conditions on a well-maintained roadway, the motorcycle suffered a sudden, catastrophic mechanical failure. I observed a large cloud of white smoke trailing heavily from the motorcycle. I immed... Read more
Incident date: Nov 1, 2025
ABS module is defective. This results in numerous warning lights, including abs, traction control, airbags, tire pressure warning, check engine light, epc light, and speed control usability. I have no working abs, seat belt, or traction control, which is a safety issue. There was a previous safety recall for VW with defective abs control modules, 45F2. The problem has been confirmed through an... Read more
DODGE
CHALLENGER
(2023) - UNKNOWN OR OTHER
Jun 25, 2026
Incident date: May 12, 2026
Radiator cooling fan completely stopped working in 2023 and caused my car to overheat. Also caused all coolant to evaporate from the heat. Can not use AC at all without car overheating.
DODGE
CHALLENGER
(2023) - STEERING
Jun 25, 2026
Incident date: May 12, 2026
Component Involved: Steering Wheel Assembly (Super Cruise Steering Wheel Light Bar / Rim)Safety Defect Description:The plastic insert covering the Super Cruise LED light bar and the surrounding leather wrap located directly on the top rim of the steering wheel are breaking apart, peeling, and separating. This is an immediate and severe driving safety hazard. While executing turns and maneuvering t... Read more
Incident date: Oct 9, 2025
I am reporting a safety concern involving my vehicle’s steering system, front-end condition, and a recall I was not informed about. I brought the vehicle in for a routine tire rotation, at which time I was informed that the front camber was out of specification and that there was uneven wear on the front tires. An alignment was recommended. In addition, the vehicle is experiencing abnormal steer... Read more
Incident date: Oct 9, 2025
I am reporting a safety concern involving my vehicle’s steering system, front-end condition, and a recall I was not informed about. I brought the vehicle in for a routine tire rotation, at which time I was informed that the front camber was out of specification and that there was uneven wear on the front tires. An alignment was recommended. In addition, the vehicle is experiencing abnormal steer... Read more
Incident date: Oct 9, 2025
I am reporting a safety concern involving my vehicle’s steering system, front-end condition, and a recall I was not informed about. I brought the vehicle in for a routine tire rotation, at which time I was informed that the front camber was out of specification and that there was uneven wear on the front tires. An alignment was recommended. In addition, the vehicle is experiencing abnormal steer... Read more
Incident date: Oct 9, 2025
The contact owns a 2024 Keystone Voltage Trailer. The contact stated that while driving at a slow speed, with the 2024 Dutch Voltage Trailer hitched, the front driver's side aluminum wheel catastrophically fractured. The contact stated that the entire center face of the wheel completely sheered away from the rim spokes, sending metal straps flying. Additionally, the wheel and wheel assembly detach... Read more
Incident date: Jun 20, 2026
The 2017 Ford escape left me and my young child broke down on the side of the road would not crank was running rough. Had the car towed to a mechanic there is coolant leaking into the motor. Replacement of motor is needed. Ford has changed the block on this vehicle because of this problem why is there no recall
Incident date: Jun 23, 2026
I purchased a used 2022 Honda HR-V with approximately 32,000 miles. Upon experiencing severe steering anomalies, a professional mechanical inspection revealed that a non-compliant, off-market/aftermarket steering rack had been installed on the vehicle. This was done without my knowledge or disclosure at the time of sale.This unapproved component presents an immediate safety risk of sudden steering... Read more
Incident date: Jun 24, 2026
We have leased this car since May of 2025. It has been in the Dodge repair shop over a dozen times for the electrical system warning light coming on. It had to be towed tot he dealer twice for it, other times it was drivable to get it there. This car is a complete Lemon and we are trying to get Dodge/Stellantis to pay us or preferably to buy it back and they are stalling. The car is a danger t... Read more
Incident date: Jun 24, 2026
Rear sunroof window exploded out while driving. Truck had just under 9000 total miles on it when this happened. Driving on I25 east of Casper Wyoming in very high cross winds. No other vehicle was within a quarter of a mile when the roof exploded with a VERY loud bang!
Incident date: Jun 24, 2026
The contact owns a 2022 Ford Edge. The contact stated that while trying to accelerate vehicle, vehicle was hesitating or would hold without accelerating. The contact stated there was no warning lights illuminated. The contact stated that dealer was aware of failure and diagnosed it as a transmission torque converter failure. The manufacturer was not aware of failure. The failure mileage was u... Read more
Incident date: Jun 24, 2026
On [XXX] during sunny, dry weather conditions I was travelling north bound on [XXX] at 25 mph, 4 to 5 car lengths behind the next driver. Driver ahead stopped for a crosswalk, I immediately braked and the anti-lock brake system erroneously engaged which did not allow the navigator to appropriately stop which caused a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO... Read more
Crash
Incident date: Jun 20, 2026
Engine Auto off/ on when stopped for signal light. Routinely, when stopped at a light, the engine will fail to turn back on and the car will go off but will not turn itself completely off. This leads to a delay for the engine clicks into neutral and in order to restart, I must turn the vehicle completely off and then restart. This issue occurs when I release the brake to begin my acceleration afte... Read more
Incident date: Jun 24, 2026
1. The vehicle caught fire during normal operation. It is a 2021 Jeep Wrangler (VIN [XXX]) subject to FCA US Recall 21D / NHTSA Campaign 26V363000, which identifies the electric hydraulic power steering (EHPS) pump and its wiring as a fire source that can overheat and ignite. The exact failed component has not yet been confirmed by diagnostic, but the fire is consistent with the defect described i... Read more
DODGE
GRAND CARAVAN
(2019) - POWER TRAIN
Jun 23, 2026
Incident date: Jun 23, 2026
The transmission went into limp mode one day after coming to a stop. When I safely got home, I turned the car off. Upon restarting, the issue was gone, but this has now happened several times. Each time, putting the car into park, shutting it off, and restarting it "resets" whatever was going on. Eventually the CE light came on, got the code, and it came back as P0873. The CE light was off after o... Read more
Incident date: Jun 23, 2026
Automatic Emergency Braking system engaged when the vehicle was parked on an incline. Unable to release automatic emergency brake when vehicle was started with key. Ignition light warning — RED — symbol — brake failure. Required a tow to Audi dealership. Audi dealership in two states failed to use OMB II reader to scan codes at the time of emergency visit. Vehicle was released to owner ... Read more
Incident date: Jun 23, 2026
All warning lights began flashing after a SRS recall fix at Honda of Joliet, Illinois. Dealer wanted to do a in depth vehicle scan for $279. I brought it to an independent care repair shop where they did the scan for $199. They found engine damage per attached report. My vehicle’s VIN was not included in the initial recall for the same problem for the same vehicle, year, and engine type. Contact... Read more
Incident date: Jun 14, 2026
Subject: Potential Safety Defect Report – Infotainment System Interference with Driver Assistance Systems This submission reports a potential safety-related software interaction issue involving infotainment startup processes and Toyota Safety Sense 3.0 (TSS 3.0). During startup conditions, infotainment system activity coincides with delayed or unavailable driver assistance alerts and camera syst... Read more
DODGE
CHALLENGER
(2021) - STEERING
Jun 22, 2026
Incident date: Jun 6, 2026
The contact owns a 2025 Honda Accord. The contact stated that while driving at various speeds, the vehicle unintendedly pulled towards the right or the left, depending on the last direction the steering wheel was turned. No warning light was illuminated. In addition, the contact stated that while driving in rainy weather, the vehicle hydroplaned. The vehicle was taken to the same local dealer on s... Read more
Incident date: Jun 20, 2026
fuel line and fuel pump and module replacement.
Incident date: Jun 20, 2026
fuel line and fuel pump and module replacement.