Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 153,608 complaints for DODGE

Incident date: Jul 24, 2026

My transmission is experiencing slipping, which causes the engine to rev up without delivering power to the wheels when I accelerate. This delay in gear engagement creates a high-safety risk during merges and passes because my vehicle cannot match traffic speeds predictably. Also, when pulling out onto a busy road I am not able to do it normally, I have to do it very slowly because it will miss an... Read more

Incident date: Jul 13, 2026

This is not the first situation NOR the first time it is being "fixed". I took my car in early March for an oil change and informed the representative about the same thing. The time that made me say something is when I was switching lanes and the car must have sensed me being close causing me to stop completely and the car behind me having to hard break and swerve. Rick Case Hyundai in Duluth, Geo... Read more

Incident date: Jul 13, 2026

The contact owns a 2021 GMC Yukon. The contact stated that while driving at undisclosed speeds, the transmission was shifting hard, with severe vibrations and shuddering. The vehicle was taken to the local mechanic, who confirmed the failure and advised the contact to take the vehicle to the local dealer. The vehicle was taken to the local dealer, and the failure was confirmed, but the vehicle was... Read more

Incident date: Jul 27, 2026

Vehicle came in for service and the gear selector lever on the steering column was found to be loose. Upon further inspection it was found that the two phillips head screws that hold the gear selector lever to the column assembly had come loose and one had fallen out completely.

Incident date: Jun 26, 2026

Ptu failure. Open recall with no fix. Jeep fixed at dealer. Plenty of time has passed since recall was opened. The only fix is to replace the non serviceable ptu. Jeep needs to stop stalling and fix the problem. I want my money back

Incident date: Jul 28, 2026

When driving in the dark the headlight housing bounces a lot causing the headlight beams to bounce and dance like crazy over any and all little bumps on the road and is very distracting to me the driver and more than likely cars driving towards me and I feel that this could be a safety concern and a manufacturing defect The headlight housing is not rigid on the vehicle you can manually move the ... Read more

Incident date: Mar 4, 2023

adaptive cruise control, lane keep assist system problem, collision mitigation system problem, road departure mitigation system problem and auto high beam problem

Incident date: Jul 24, 2026

The transmission is failing after about 65,000 miles (7 years from first use). It can be inspected upon request. My safety is at risk in that the transmission is steadily getting worse and could fail at any time or any speed. The transmission failure was diagnosed and confirmed by a local Toyota dealer. There are no warning lights. A high-pitched whine is heard while driving which gets higher... Read more

Incident date: Jul 24, 2026

My car started jumping after purchssing it in November 2025 used. The gear would feel like it was slipping. In March 2026 I parked my car turned it off let off the brake and it rolled. I have used the emergency brake since then. The gas gauge is off. The miles and gauge do not line up correctly and I was advised fuel pump may be off. It will drink gas up within a few miles. Check engine light came... Read more

Incident date: Jul 17, 2024

The contact owned a 2024 Ford Bronco Sport. The contact stated that while driving into the driveway and coming to a complete stop, the contact became aware of steam coming from underneath the hood and believed that the engine was overheating. No warning light was illuminated on the instrument panel prior to the vehicle catching on fire. The contact and his wife were inside the vehicle were in the ... Read more

Fire

Incident date: Jul 27, 2026

I was broadsided at the front end of the drivers side on Saturday 07/25/2026 by a wayward vehicle drifting into my lane. After the crash, the airbags deployed and then I could not open the driver seat door. Three other passer-bys who kindly stopped to check on me could not open the door from outside either. Finally, after being stuck for at least 10 minutes in the car, the police arrived, who some... Read more

Crash 1 injured

Incident date: Jul 27, 2026

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

Crash

Incident date: Jul 27, 2026

Crash

Incident date: Oct 9, 2025

This issue began after I brought unrepaired recall concerns to the dealership’s General Manager and was told I would need to sign an NDA and failed to provide the recall part numbers as agreed. When I received my vehicle back, I immediately noticed physical changes to my instrument panel. I then reviewed four years of photos and videos stored on my original devices and discovered approximately t... Read more

Incident date: Nov 1, 2022

Component Affected: Forward-Facing Multipurpose Camera / Advanced Driver Assistance Systems (ADAS)Description of Safety Hazard: While operating my 2018 Honda Odyssey on a public road, the forward-facing multipurpose camera suffered a sudden, unprovoked internal hardware failure. This failure instantly triggered a cascade of severe dashboard warning lights and error messages. The camera failure com... Read more

Incident date: Jul 26, 2026

Tire size P255/55R20. I purchased 4 new tires February 2023 from Jim Dobson Ford in Winamac, In. I've taken my car back there at least 4 if not 5 times because of vibration. I finally took my car to a different facility and they showed me where 2 of my tires that was in the rear are separating and need replaced. I feel these tires was defective from the start, my car was like riding on air before ... Read more

Incident date: Jul 21, 2026

The contact's sister owns a 2015 Audi A6. The contact stated that while his sister was driving 35 MPH, the vehicle crashed into the rear of a Toyota 4Runner. The driver sustained injuries to the chest and neck and had back pain. Medical attention was not provided. The front bumper and frame, and hood were damaged. The air bags failed to deploy. The vehicle was towed to a tow lot. There was no Poli... Read more

Crash 1 injured

Incident date: Jul 21, 2026

Hello Respected Sir/Madam, I am the owner of a 2023 Toyota RAV4. I discovered a visible hairline crack in the windshield that originated from the lower left corner on the passenger side. The crack measured approximately 6 inches when I first noticed it in the morning and grew to approximately 12 inches by the afternoon. The windshield was not impacted by a rock, road debris, or any other object, ... Read more

Incident date: Jul 24, 2026

I am experiencing the same issues as NHTSA 22V-011 where the brake pedal stop bumper had disintegrated, causing continuous brake lights and a potential rollaway risk

Incident date: Jul 23, 2026

At about 90000 miles my car was acting like a misfire so I changed plugs was a little better we went on a trip and half way home my car was losing coolant no over heating no puddles added more coolant when got home all my coolant was gone bought a new coolant tank still didn’t help white smoke so changed spark plugs again and coil and still misfire told it’s my coolant intrusion and no recall ... Read more

Incident date: Jul 23, 2026

While driving the engine unexpectedly, it was having problems going over certain RPMs. It sounded very loud.. brought it into Honda of Denton, Texas. They examined it and said there was metal shards in my oil in my engine that something was broken. I needed a complete new engine.. 2019 Honda has a bearing recall for the engine when it fails it causes metal shards in the engine. They told me that m... Read more

Incident date: Jun 26, 2025

The ICCU malfunctioned. Safety impaired because it likely impacted the ADAS, which concurrently failed. Yes, the problem has been inspected and confirmed by a dealer.

Incident date: May 26, 2015

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the check engine and ABS warning lights were illuminated. Additionally, the cruise control feature was deactivated. The vehicle was taken to the dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was repaired; however, the failure r... Read more

Incident date: Aug 1, 2022

On [XXX], at approximately [XXX], I attempted to replace a flat tire on my 2025 Kia Sorento while the vehicle was parked on a flat, firm paved surface. I used the factory-supplied emergency scissor jack, rated at 1,200 kg or 2,645.5 lbs. and placed it at the designated factory pinch-weld jacking point. The plugin hybrid Kia Sorrento has a curb weight of over 4000 lbs which is more than the rated w... Read more

Incident date: Sep 19, 2025

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the low brake fluid warning light illuminated. The brake fluid reservoir was refilled; however, the failure reoccurred. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test within several days. The vehicle was not diagnosed or repaired by an independent mechanic or... Read more

Incident date: Jun 1, 2026

The contact owns a 2022 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was sticking. No warning lights were illuminated. The contact stated that the failure had occurred after the vehicle was driven approximately 20–30 minutes. The failure was persistent. The dealer... Read more

Incident date: Jul 21, 2026

The transmission has failed due to a defect within the transmission. Toyota is aware of the defect but refusing to assist owners claiming warranty expiration despite the transmission failure occurring due to a defect and not normal wear and tear. Toyota service bulletin accepting the defect. T-SB-0008-21

Incident date: Aug 15, 2025

Sunroof exploded while driving

Incident date: Jun 29, 2026

The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle intermittently went into LIMP Mode. The contact stated that the "Drive to Park" and "Pull Over and Shift Gear" messages were displayed on the instrument panel. The failure had occurred on several occasions. The vehicle was taken to a dealer, where repairs were performed, including recall re... Read more

Incident date: Jun 29, 2026

VEHICLE INFORMATION Year/Make/Model: 2020 Ford Escape Hybrid Titanium Component: Electrical / Instrument Cluster / Digital Display Unit (IPC) Hazard: Critical Visual Hazard & Operational Safety Defect STATEMENT OF SAFETY CONCERN The 12.3-inch digital instrument cluster in the 2020 Ford Escape Titanium is experiencing severe pixelation and flickering, indicating imminent screen failu... Read more

Incident date: Jun 29, 2026

On multiple occasions, my vehicle's 12v battery has completely discharged presumably from parasitic drain from connected services communications. The first time the 12v was completely discharged was on 6/10/26 following between 24-48 hours of sitting idle without being driven. It was recharged and the following day had discharged almost completely, giving a warning that it needed to be charged bac... Read more

Incident date: Jul 15, 2026

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure) and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. Additionally, the contact stated that while drivi... Read more

Incident date: May 28, 2026

Component: Forward Collision Avoidance / Steering / Electrical SystemDescription of Incident: While driving a rented 2026 Hyundai Tucson SEL AWD (VIN: [XXX]) on the [XXX], the vehicle experienced a severe, uncommanded steering intervention. While maintaining momentum on a winding road, the vehicle's automated systems falsely intervened, aggressively pulling the steering wheel and forcing the vehic... Read more

Incident date: Jul 1, 2026

What component failed: The “regen on demand” switch broke while using it. Safety: This incident put me, the occupants of my vehicle (my children), and the vehicles around me at risk. Reproduction: There was no need. It is exceptional obvious that the switch is broken and has failed. Inspection: The truck and broken switch were observed by the dealership that services the truck. ... Read more

Incident date: Apr 7, 2024

Hesitation with shifting when driving at low speeds. The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear.

Incident date: Jul 14, 2026

The vehicle presented multiple warnings/errors before shutting down on the street in traffic on June 23, 2026. Warnings such as Collision Detected, Blind Spot Assist and Exit Warning Inoperative, PRE-SAFE Inoperative, System Failure Detected, Service Required Do Not Shift Gear, along with various lights on the dashboard which includes the Check Engine Light. The vehicle was towed to local Mercede... Read more

Incident date: Jul 9, 2026

The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 70-75 MPH, the vehicle stalled. The vehicle was coasted to the side of the road. The contact stated that the vehicle restarted; however, the failure reoccurred while driving, and the vehicle was coasted to the side of the road. No warning light was illuminated. The vehicle was first towed to a dealer, who denied ... Read more

Incident date: Sep 6, 2025

The Hyundai Theta engine is a bad design that has many recalls, a history of oil consumptions, and breakdowns that leave consumers in danger, on the roadside, and out of money. This engine has a design that causes worn engine components and high oil consumption causing reduced engine power, ruined spark plugs, and engine damage with no recourse as a owner. Recently, my family member had a hesi... Read more

Incident date: Dec 31, 1969

There's a massive recall on Honda Fuel Pump which is leading to a stall on while driving.

Incident date: Dec 31, 1969

I have been having issues with my vehicle for the last 1,000 miles or so where it appears to be losing power while accelerating normally, i'm not sure if the issue lies with the engine or powertrain/transmission. I took to dealer last week and they were unable to reproduce. The issues have been getting more frequent and intially were only occuring after the vehicle warmed up, now it has started... Read more

Incident date: Dec 31, 1969

Incident date: Dec 25, 2025

I filed a report earlier and uploaded photos. My right front had a bump in the middle of the tire which caused that portion of tire (1/4) to go bald and caused the car bump as you drove it. the company, [XXX] asked for my bank routing number and account number and receipts which I provided. Afterwards, the female employee sent a form which I am uploading to return to their finance dept. I do not l... Read more

Incident date: Jun 26, 2026

Washer for windshield does not clean windshield. Had to pull of highway to manually clean windshield so I could continue to drive. HONDA of Denton told me that washer is normal. New style for CRV.

Incident date: Jun 26, 2026

I'm not sure what's going on. It's telling me to start stop the car when it's running and then it will turn off and go into accessory mode even when I'm driving that's dangerous. I took it to Kia a month ago for the same thing but they said they couldn't find anything, but it has to be something if I'm not the only one saying this is happening to their car. my car doesn't even have 8000 miles on m... Read more

Incident date: Jun 5, 2026

I have requested urgent warranty evaluation regarding two Kumho Solus TA51a tires installed on my Toyota Sienna (Model: Kumho Solus TA51a, Size: 235/60R17 102H, DOT: 1824) Both front tires are exhibiting abnormal tread chunking and visible surface shredding. The tires are relatively new (purchased about 1-1.5 years ago) and have not been heavily used (only riding this car occassionally, about 500... Read more

Incident date: Jun 5, 2026

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur... Read more

Incident date: Jun 25, 2026

It looks like this is possibly at this point a wide spread issue with most if not it will be all honda clarity models. The lane departure warnings, adaptive cruise control, front camera honda sense electronics keep to go out and then will work for a little bit. sometimes just not work at all for months, then work for like a day or two. After reading many of many complaints about this it will seems... Read more

Incident date: Oct 15, 2025

Odometer Fraud. The contact purchased a 2008 Chevrolet Silverado 3500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 162,000. It was later discovered upon checking a Carfax report that the mileage was 270,000.

Incident date: Jul 31, 2025

Jeff Smith Kia in Perry was doing the maintenance they went out of business Kia Hutchinson I told several employees more than once that I was having problems the car would slowly shut down and cut off start then stop on the hey I had to call tow trucks have rentals there was a chainsaw sound underneath had to constantly place oil in the car Kia Never contacted me about a recall the dealerships ne... Read more

Incident date: Jul 31, 2025

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Vehicle Safety

Consumer Safety

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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