Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: Apr 23, 2026
My 2022 Kia Soul with a 2.0 Litre Engine is consuming lots of oil, I'm having to ad a quart every day. I have check engine lights for the catalytic converter and engine missfires. The car has always consumed oil between oil changes since I bought it new in 2022, and its gotten progressively worse. I've maintained the car as required by the manufacturer and have topped up the oil when low. I had th... Read more
Incident date: Apr 23, 2026
The contact owns a 2015 Dodge Dart. The contact stated that the vehicle failed to shift into park(P) and turn off as intended. The check engine and the power steering warning lights were illuminated. The local dealer and Farris Jeep Ram Chrysler Dodge (910 W Morris Blvd, Morristown, TN 37813) were contacted. The vehicle was not diagnosed or repaired. The contact received a recall letter for NHTSA ... Read more
Incident date: Apr 23, 2026
The contact owns a 2015 Dodge Dart. The contact stated that the vehicle failed to shift into park(P) and turn off as intended. The check engine and the power steering warning lights were illuminated. The local dealer and Farris Jeep Ram Chrysler Dodge (910 W Morris Blvd, Morristown, TN 37813) were contacted. The vehicle was not diagnosed or repaired. The contact received a recall letter for NHTSA ... Read more
Incident date: Apr 25, 2026
Unknown cause and effect. Driving 25-30 MPH per the stated speed limit when suddenly the car braked, going from the estimated speed to 0 in the middle of the road nearly causing a rear end collision. I had to restart the car, put it back in drive and release the parking brake to avoid impeding traffic any further. There were no dash indicators or indication noises. Just a sudden and abrupt braking... Read more
Incident date: Apr 25, 2026
The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, i... Read more
Incident date: Apr 25, 2026
The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, i... Read more
Incident date: Apr 22, 2026
Carnival was working fine then, without warning, I was unable to accelerate. Had entered highway and reached a maximum speed around 30 mph in a 55 mph zone. Pedal fully depressed and zero acceleration, dashboard read "check hybrid system, stop safely". Tried changing driving modes to no effect. Lots of cars speeding past as I pulled to the side to restart the vehicle, then it worked again without ... Read more
DODGE
CHALLENGER
(2014) — ENGINE
Apr 29, 2026
Incident date: Feb 9, 2026
My vehicle recently idled roughly and shut off at low speeds and while stopped at intersections on my way to work. I brought it to an authorized Kia dealership the very next day. After researching my VIN, I discovered Kia Safety Recall #SC336 (NHTSA Campaign 25V099), which identifies a piston oil ring defect known to cause excessive oil consumption and internal engine damage. I promptly brought my... Read more
DODGE
CHALLENGER
(2014) — ELECTRICAL SYSTEM
Apr 29, 2026
Incident date: Feb 9, 2026
: The vehicle’s steering wheel intermittently hardens or "locks" while in motion, making it extremely difficult to maneuver and creating a severe safety hazard. This issue remains unresolved despite two separate professional repair attempts. The first attempt cost $600.00, and the second attempt at a different facility cost $1,500.00. Despite a total expenditure of $2,100.00, the steering failur... Read more
Incident date: Apr 28, 2026
Vehicle has an "Engine Hot" warning and coolant loss, which creates a safety risk of stalling in traffic.
Incident date: Apr 28, 2026
The rear subframe rusted out and my control arm broke off! This is extremely serious and because there is no recall I’m going to have to buy an another vehicle. Please issue a recall. I’ve read forms about this and many others have had the same issue with the rear subframe corroding and rotting out.
Incident date: Jun 1, 2022
Brought F150 in for scheduled service - oil change. Also asked for inspection of a problem with the fuel door hatch that was causing "Refuel Error" messages on the instrument panel and several grinding noises every time the fuel release button was pressed. Note that I have an active extended Ford Premiumcare warranty. Dealership diagnosis was that the fuel door solenoid was bad, verified that t... Read more
Incident date: Jun 1, 2022
Following up on RECALL NOTICE. Some 2013-2016MY Dodge Dart vehicles may experience a transmission shift cable failure. A failure of the shift cable to maintain connection to the transmission can cause an unexpected and unrecoverable Loss of PARK (LoP) function and/or a vehicle movement in an unintended direction. Safety Risk A LoP function and/or vehicle movement in an unintended direction can ca... Read more
Incident date: Apr 24, 2026
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the message "Forward Collision Avoidance”, “Brakes", and several other unknown safety features were displayed. The failure caused the cruise control to become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure... Read more
DODGE
CHALLENGER
(2023) — STRUCTURE:BODY
Apr 28, 2026
Incident date: Apr 1, 2026
While driving on the freeway the exterior a-pillar detached from the vehicle, causing it to strike the ground at an unsafe speed. Unsure if another vehicle was struck because of this molding failure. Spoke to the dealership at least 10 times now and the same reason is given: “we have not received the parts.” They have stated that the parts were ordered for my vehicle in November of 2025. It is... Read more
Incident date: Mar 27, 2026
The contact owns a 2017 Acura RDX. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact's wife enabled the parking brake. The contact stated that at a later while, the vehicle independently accelerated. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure wa... Read more
DODGE
CHALLENGER
(2016) — SERVICE BRAKES
Apr 27, 2026
Incident date: Apr 21, 2026
Car’s brake fluid leaked out of the brake lines into the master cylinder or brake booster resulting in significant loss of brake fluid to the system and a hazardous driving condition.
Incident date: Apr 6, 2026
Excessive condensation in the front headlight that constitutes a safety issue during night driving. Investigation into this needs conducted. I had the passenger side replaced under warranty but now I am outside warranty and the extended coverage excludes sealed headlight components. The dealership quoted $1600.00 to replace. Excessive for a safety item that should be recalled and manufacture shoul... Read more
Incident date: Apr 27, 2026
While towing at night with horses, trailer lights started blinking on and off, eventually for longer periods, then stopped working all together. Research shows this is a common problem in GM vehicles related to the wiring and trailer light module. This is especially dangerous when pulling horses at night and all of the sudden lights go out. GM issued a technical service bulletin. This should be a ... Read more
Incident date: Apr 22, 2026
I was only allowed 3 components to choose from, but I want to make certain that Im including the these additional components that has been failing:Forward Collision Warning, Engine,Fuel/Propulsion System,Engine,Lane assistance/ Departure, and Lighting. There could be more to include but heres the dangerous issue I encounter everyday I utilize my vehicle,that has yet to be fixed nor addressed appro... Read more
Incident date: May 15, 2024
FULL CATASTROPHIC FAILURE OF THE CVT BELT IN THE TRANSMISSION, A KNOWN ISSUE THAT HONDA HAD AN EXTENDED WARRANTY FOR FOR UP TO 150K MILES AND OR 7 YEARS FROM PURCHASE (THAT LETTER WAS NEVER MAILED TO MY HOUSE, IT WAS FOUND AFTER THE FACT WHILE LOOKING FOR THE TITLE AT A FAMILY MEMEBER'S HOUSE. THE CVT BELT FAILED AT 189,837 MILES AT HIGHWAY SPEED OF 80 MPH AS POSTED ON TEXAS HWY130 WHICH POSED A ... Read more
Incident date: Apr 23, 2026
On the car seat there are two indicators to tell you if the seat is locked in place because it is a rotating car seat. Both indicators never fully go in the “green” meaning the seat is fully locked into place. The car seat is less than two years old and both indicators are malfunctioning, they aren’t going fully in the green. I reached out to the company with pictures and videos and they ha... Read more
Incident date: Oct 24, 2025
Took my car for an oil change 4/17/2026 dealership stated I had a recall on the 21 chevy malibu for Fuel injection module, They could not do the recall repair because they did not have the part. So the lady called me. 4/21/2026 to make appointment for recall for 4/23/2026. But later that day on 4/21 my engine light came out and my car started having problems. When ran a diagnostic it gave a code f... Read more
Incident date: Apr 16, 2026
The passenger headrest airbag deployed by itself without reason. No rear end collision. The headrest deployed and hit my 16 yr old daughter in the back of the head. Giving her a headache. No the vehicle has not been looked at yet, it is going to go to the dealer tomorrow. No messages prior to the failure. Now there is a red airbag malfunction icon. A person in a seat with a red dot (airbag) in fr... Read more
DODGE
GRAND CARAVAN
(2015) — POWER TRAIN
Apr 23, 2026
Incident date: Mar 1, 2025
Transmission oil pump failed with vehicle at only 45,000 miles.
DODGE
GRAND CARAVAN
(2011) — ELECTRICAL SYSTEM
Apr 23, 2026
Incident date: Mar 25, 2026
The contact owned a 2011 Dodge Grand Caravan. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front driver’s side of the vehicle near the driver’s door caught fire. The contact extinguished the fire. No fire or police report was filed. The front driver’s side of the vehicle was consumed by the fire. The contact believed the failure was due to an electric... Read more
Fire
Incident date: Feb 18, 2026
In the event of having to panic stop, slamming on the brakes doesn't stop the car. The brake pedal goes all the way to the floor and I have to pump the brake before the car stops. This has happened multiple times with my 2016 dodge dart the last time was 2 months ago. This needs to be a recall.
Incident date: Mar 22, 2026
The contact owns a 2013 Dodge Dart. The contact stated that while driving approximately 60-65 MPH, the vehicle intermittently shifted out of gear. The transmission warning light was illuminated. The contact associated the failure with NHTSA Campaign Number: 15V542000 (POWER TRAIN). The dealer and the manufacturer were contacted and informed that the vehicle was not associated with the recall and w... Read more
DODGE
JOURNEY
(2016) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Apr 22, 2026
Incident date: Mar 3, 2026
The traction control light, the service AWD light and the abs light are all on, the horn stopped working, the buttons on the steering wheel stopped working, the backup camera stopped working, the air in the back portion of the vehicle turns on randomly-and the temp to the back randomly adjusts on its own and the heated steering wheel control shuts off and doesn't work. I brought it in to the deale... Read more
Incident date: Mar 3, 2026
The traction control light, the service AWD light and the abs light are all on, the horn stopped working, the buttons on the steering wheel stopped working, the backup camera stopped working, the air in the back portion of the vehicle turns on randomly-and the temp to the back randomly adjusts on its own and the heated steering wheel control shuts off and doesn't work. I brought it in to the deale... Read more
Incident date: Mar 3, 2026
The traction control light, the service AWD light and the abs light are all on, the horn stopped working, the buttons on the steering wheel stopped working, the backup camera stopped working, the air in the back portion of the vehicle turns on randomly-and the temp to the back randomly adjusts on its own and the heated steering wheel control shuts off and doesn't work. I brought it in to the deale... Read more
Incident date: Apr 18, 2026
Drivers side Daytime Running Light (DRL) failed. Bulb cannot be replaced, instead entire headlight must be replaced for over $1000. DLR is a safety feature which alerts other vehicles and pedestrians that a vehicle is on or in motion. Due to poor craftsmanship of this critical Dodge part, it is reasonable to recall Dodge’s defective safety equipment.
DODGE
CHALLENGER
(2016) — POWER TRAIN
Apr 21, 2026
Incident date: Apr 7, 2026
I am reporting a serious vehicle safety issue caused by negligent service performed by Tony T’s Chrysler Dodge Jeep Ram, located at 7250 Gulf Freeway, Houston, TX 77017. The dealership performed a borescope inspection of the rear differential on my 2016 Dodge Challenger SRT Hellcat, as documented on my invoice. After this service, it was discovered that critical differential plugs were removed ... Read more
Incident date: Mar 27, 2026
I was informed that it was the transmission. The vehicle does not advance going 5 mph. The vehicle stopped working in a busy intersection and I had to pull over into a parking lot. The vehicle has not been inspected by anyone.
Incident date: Mar 21, 2026
The contact owns a 2014 Dodge Dart. The contact stated that while driving at an undisclosed speed, the transmission gear was inoperative. The contact restarted the vehicle for the vehicle to return to normal operation. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not... Read more
Incident date: Mar 27, 2026
03/27/2026 Driver headrest popped open while I was sitting in the driver's seat in my driveway for no reason. Other than a very load bang and a headache from being struck in the head, nothing else was damaged.
DODGE
GRAND CARAVAN
(2017) — STRUCTURE:BODY:DOOR
Apr 21, 2026
Incident date: Jan 1, 2026
The rear power slide doors are opening on their own with vehicle in motion. The power switch on the roof is off. We have 5 children. No warming lamps or issues this is a known issues will caravans
DODGE
GRAND CARAVAN
(2019) — POWER TRAIN
Apr 21, 2026
Incident date: Apr 13, 2026
The contact's daughter owns a 2019 Dodge Grand Caravan. The contact stated that while her daughter was driving at an undisclosed speed, the transmission was slipping and made abnormal grinding sounds. There was no warning light illuminated. The driver pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who discovered that there was no tra... Read more
Incident date: Mar 20, 2026
The contact owns a 2015 Dodge Dart. The contact stated that while the vehicle was parked, the brake pedal was depressed and the vehicle started rolling forward. The contact depressed the brake pedal more forcefully and shifted the gear shifter into park; however, the vehicle continued rolling forward. The contact then activated the parking brake, and the vehicle stopped. No warning lights were ill... Read more
Crash
Incident date: Mar 20, 2026
The contact owns a 2015 Dodge Dart. The contact stated that while the vehicle was parked, the brake pedal was depressed and the vehicle started rolling forward. The contact depressed the brake pedal more forcefully and shifted the gear shifter into park; however, the vehicle continued rolling forward. The contact then activated the parking brake, and the vehicle stopped. No warning lights were ill... Read more
Crash
Incident date: Apr 16, 2026
During a recent dealership visit for recall work and an oil change, a potential issue was identified involving improper fluid presence. On April 16, 2026, I brought my 2015 Dodge Dart to Ewald Chrysler Jeep Dodge Ram for recall work and an oil change. Upon pickup, I immediately noticed a strong burning smell. Service representative Austin told me this was normal due to the recall work performed. O... Read more
Incident date: Apr 16, 2026
During a recent dealership visit for recall work and an oil change, a potential issue was identified involving improper fluid presence. On April 16, 2026, I brought my 2015 Dodge Dart to Ewald Chrysler Jeep Dodge Ram for recall work and an oil change. Upon pickup, I immediately noticed a strong burning smell. Service representative Austin told me this was normal due to the recall work performed. O... Read more
Incident date: Apr 10, 2026
This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ago. Brought to a auto mechanic and nothing could be discovered to be malfunctioning.
Incident date: Apr 10, 2026
This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ago. Brought to a auto mechanic and nothing could be discovered to be malfunctioning.
DODGE
GRAND CARAVAN
(2019) — POWER TRAIN
Apr 20, 2026
Incident date: Feb 2, 2026
We purchased our 2019 Dodge Caravan July 31, 2022. We really like this Caravan and find it quite comfortable on long drives. Our transmission had a problem at 86,000 miles with a catastrophic transmission failure and we had the vehicle towed back to where it came from at IG Burton in Milford. Your repair shop replaced the old transmission with an OEM remanufactured transmission and provided a Th... Read more
Incident date: Apr 16, 2026
My vehicle is only one month old. Bought brand new from the dealership. While I was driving down the road my sunroof spontaneity exploded. Nothing hit the sunroof, there was not prior crack or chip in it. I had the window closed but the cover open. It sounded like an explosion and then glass just rained down on top of me. Dealership is refusing to cover cost after spending almost $60,000 with them... Read more
Incident date: Dec 23, 2025
The SUV has been experiencing electrical issues that started first one of the headlights stopped working, the white light around it, then it was the tailgate got a liftgate open error on the display even when the liftgate was closed, then we started to notice other electrical issues with the vehicle but the major problem that happened now is that while we were driving, all of the lights of the das... Read more
Incident date: Dec 23, 2025
The SUV has been experiencing electrical issues that started first one of the headlights stopped working, the white light around it, then it was the tailgate got a liftgate open error on the display even when the liftgate was closed, then we started to notice other electrical issues with the vehicle but the major problem that happened now is that while we were driving, all of the lights of the das... Read more
Incident date: Dec 23, 2025
The SUV has been experiencing electrical issues that started first one of the headlights stopped working, the white light around it, then it was the tailgate got a liftgate open error on the display even when the liftgate was closed, then we started to notice other electrical issues with the vehicle but the major problem that happened now is that while we were driving, all of the lights of the das... Read more
Incident date: Apr 4, 2026
At 37008 miles my coolant started to leak and it overheated, when taking to a mechanic they replaced the coolant and tubes and advised that it was rubbing on the hose, so they replaced the hoses and put in new coolant fluid and said it was all addressed, not even a week later, it started to overheat again even though it has all new hoses and they wrapped the hoses so it doesn't wear and cause the ... Read more