Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: Jan 15, 2025
When exiting a paking lot, the Vechile did not Warn/Detect or di not Stop, while there was a 2 feet rock in the front of the bumper, whcih is 2 feet by 2 feet. The big rock hit exactly between the 2 sesonrs and no waring or didnt stop the vechile from colliding which damged the whole front bumper. I had my 2 kids and wife in the vechile, the only concern, I have is my wife drives the vechile all t... Read more
Crash
DODGE
GRAND CARAVAN
(2017) — FUEL/PROPULSION SYSTEM
May 28, 2025
Incident date: Nov 1, 2022
The fuel tank is swelling so much that all the Plastics are breaking and the tank itself is just about touching the exhaust header clamp. im getting worried it may explode if it touches the exhaust clamp.
Incident date: Aug 1, 2012
All 4 of the window regulator motors blew in my windows at the same time, only about 9 years into the vehicle's life. The little plastic pulleys that move the cables degrade over time and then ruin the rest of the window motor when they break, and since they decided not to make this an easily repairable part it requires the entire window regulator assembly which is half of the door to be replaced,... Read more
Incident date: Aug 1, 2012
All 4 of the window regulator motors blew in my windows at the same time, only about 9 years into the vehicle's life. The little plastic pulleys that move the cables degrade over time and then ruin the rest of the window motor when they break, and since they decided not to make this an easily repairable part it requires the entire window regulator assembly which is half of the door to be replaced,... Read more
Incident date: Aug 1, 2012
Unknown this truck was not involved in an accident however it came close with steering /brakes the Engine Faulty Wiring Harness caused major issues it wasn’t until recently I saw a video of how to fix the problem you can view these videos online I will say Dodge is Responsible they did have buybacks this too I had No Knowledge of no recalls either however I recently address it to the dealership ... Read more
Incident date: Apr 24, 2025
I recently purchased a 2025 Equinox EV LT1 vehicle. Overall, the vehicle is performing well and has a number of safety features that are helpful when driving. As others have also reported, the windshield glare on this vehicle is a weak spot, and without polarized sunglasses, the glare is often severe and distracting. At night, the use of sunglasses is of course not feasible, and occasional glare ... Read more
Incident date: Apr 24, 2025
I am submitting this report regarding a serious safety concern involving the 10R80 automatic transmission in my 2019 Ford F-150. The vehicle experienced a failure of the transmission system, specifically related to a faulty CDF (Clutch Drum F) component, which I believe led to internal fluid loss without visible external leaks, ultimately causing complete transmission failure as supported in TSB ... Read more
DODGE
CHALLENGER
(2023) — UNKNOWN OR OTHER
May 28, 2025
Incident date: May 1, 2025
On [XXX], my Honda Fit started to jerk, and then all the warning lights started flashing on my dashboard. I didn’t know what was happening and with all this happening I could not see my speed only on the Octometer. When this first began the car also began to jerk. I immediately pulled over and stopped the car. I left it rest and restarted it and everything appeared normal again. I went ab... Read more
DODGE
CHALLENGER
(2023) — ELECTRICAL SYSTEM
May 28, 2025
Incident date: May 1, 2025
Ford claims they have fixed the recall associated with 25S02/25V019 recall for battery issues that cause power loss with this vehicle. On May 25th 2025 this vehicle experienced the issue outlined in this recall (sudden power loss while stopping or slowing). Ford ( specifically C Harper Ford) advised the recall is not open on this vehicle and will not correct the issue. They also state the recall w... Read more
Incident date: May 1, 2025
Loss of power steering on startup or at stop light. A message pops up indicating that the Dynamic Stability Control is re-initializing and that steering may become difficult: Drive carefully. The warning message usually appears shortly after the failure. In fact, the steering gets so stiff, that my wife can barely turn corners. The problem comes and goes unexpectedly. This is my wife's car, and i... Read more
Incident date: Feb 2, 2021
My vehicle is experiencing a sudden loss of power steering assist.
DODGE
GRAND CARAVAN
(2018) — FUEL/PROPULSION SYSTEM
May 25, 2025
Incident date: May 24, 2025
The act is consuming all the engine oil only after 500-700 miles. It has been recored and tested at Town Hyudnia dealership in Danville, NJ after it failed 2 engine oil composition tests but the dealership did not replace the engine nor put in a. request to Corporate Hyundai to replace the engine as it should be covered by the 2.4L engine lawsuit a fe years ago.
DODGE
GRAND CARAVAN
(2015) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 25, 2025
Incident date: Mar 10, 2021
We had forward collision mitigation option on this vehicle but it didn't brake to stop. This caused to rear end a SUV infront on service road and causing big damage to both vehicles. There was a recall on previous year vehicles on the braking system but were told this was fixed in this 2025 model.
Crash
DODGE
GRAND CARAVAN
(2011) — ENGINE
May 23, 2025
Incident date: Apr 23, 2025
Plastic two piece oil pan installed by factory with insufficient RTV resulting in a significant oil leak and possible fire potential as run back of oil reaches exhaust components. Vehicle is well kept and serviced regularly with less than 100k miles. Vehicle is out of warranty and down time is several days for a fix that results in using the same plastic oil pan with an estimate of $1200. Unfortun... Read more
DODGE
GRAND CARAVAN
(2011) — FIRERELATED
May 23, 2025
Incident date: Apr 23, 2025
The contact owned a 2021 Ford Explorer. The contact stated that the vehicle was parked in the driveway for over three hours before the vehicle caught on fire. The origin of the fire was unknown, however, the contact believes the fire originated from faulty electrical wiring. The vehicle was unoccupied during the fire. The location of the fire was the rear end of the vehicle. The fire department ar... Read more
Fire
DODGE
GRAND CARAVAN
(2017) — POWER TRAIN
May 23, 2025
Incident date: Apr 13, 2022
I have had several issues with this vehicle throughout the years I have owned it. The current issues I am writing about include: transmission failure and replacement, rear passenger door no longer opening and continued issues with the Catalytic convertors. When it comes to the transmission it was unsafe to drive as the gears continued to slip while driving and cause the vehicle to temporarily loos... Read more
Incident date: May 22, 2025
I was driving to work when suddenly my car lost motor function and just stopped, despite me pushing the gas pedal. This has happened to me at least 4 times now since owning the car for less than two years. I have almost been rear-ended each time. This time, however, my car did not want to start back up again. It flashed the battery and oil light on my dash and proceeded to tell me to hit the brake... Read more
Incident date: Apr 23, 2025
three times now my gas pedal has stuck down to the floor and had unsafe speeds reaching 95mph this is unsafe for us and others on the road wrote GM several times now with no help from them this needs to be checked out for everyone out there how many wrecks and rear end collision happened because of this acceleration issue mine seem to happen when you take it off cruise control and then accelerate ... Read more
Incident date: Apr 23, 2025
The contact owns a 2018 GMC Sierra 1500. The contact stated that while depressing the brake pedal, the brake pedal displayed more resistance than expected, causing the contact to have to apply more pressure while depressing the brake pedal. The contact stated that the braking distance was extended due to the failure. The vehicle was taken to the dealer who diagnosed that the brake vacuum pump had ... Read more
Incident date: Apr 23, 2025
The gas tank fell onto the road while driving to pick up my daughter from the bus. I immediately pulled over due to the sound. I then saw the front of the gas tank on the ground , half a mile down the road I was traveling there are alot of pit holes and that could of ended in a fire or worse with my tank dragging the ground. I have taken it to the dealership that would help repair the recall but t... Read more
DODGE
GRAND CARAVAN
(2018) — ENGINE AND ENGINE COOLING
May 23, 2025
Incident date: May 1, 2024
See attached document for complaint.
Fire
Incident date: May 21, 2025
See attached document for complaint.
Incident date: May 10, 2025
The contact owns a 2020 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts ... Read more
Incident date: May 1, 2025
Hello, I received a letter in the mail in December about safety recall 69E6 Driver Frontal Airbag Inflator. I contacted two separate VW dealers since then and both said they would get back to me and now we are almost in June and it is my family's main transportation vehicle and I have two babies under [XXX] and with the temperatures rising more and more it's extremely stressful when my wife and da... Read more
DODGE
GRAND CARAVAN
(2014) — LATCHES/LOCKS/LINKAGES
May 21, 2025
Incident date: Feb 1, 2025
The contact owns a 2019 Hyundai Kona. The contact stated while the vehicle was parked, the front passenger’s door latch did not unlatch as intended. In addition, the passenger's side front door latch failed to unlock using the key. The contact had to exit the vehicle using the front driver's side door. The contact sustained anxiety issues due to the failure. The vehicle was taken to the dealer; ... Read more
DODGE
GRAND CARAVAN
(2016) — AIR BAGS
May 20, 2025
Incident date: May 16, 2025
-Passenger side air bags deployed for no reason on May 19, 2025 at 1945h. -Driver safety compromised due to shock, momentary loss of hearing, disorientation while driving. -Other drivers safety compromised due to driver having to react, re-orient themselves and drive to safety. -Culver City Mazda dealership ran diagnostic. Conclusion: air bags deployed due to pressure. NO OTHER conclusions regardi... Read more
Incident date: May 1, 2025
I purchased a used 2016 Acura MDX and shortly afterward began experiencing a rhythmic metallic knocking noise under load, particularly at low RPMs (e.g., accelerating in low gears or when the engine is bogged). The noise is not present at idle or during coasting, and it closely matches the symptoms described in recall 21V-215, which affects certain 2016–2018 Acura/Honda models for premature conn... Read more
Incident date: May 1, 2025
When accelerating there is a whining noise coming from the front of the vehicle. There was no warning lamp that came on just the noise is what prompted me to take it to Toyota of Hattiesburg to be diagnosed. The transmission is what malfunctioned. Yes Toyota confirmed the problem and said my transmission needs to be replaced. I am very disappointed because Toyota’s has the reputation to last fo... Read more
DODGE
GRAND CARAVAN
(2019) — POWER TRAIN
May 20, 2025
Incident date: May 20, 2025
On May 17th 2025, I brought my vehicle to the Jeep Chrysler Dodge of Paramus (315 Rte 4 West, Paramus, NJ 07652) for the recall repair. Today, on May 20, 2025, I received my vehicle back after refusing an additional $580 charge for a hydraulic clutch master cylinder replacement, which the dealership claimed was unrelated to the recall. I declined this service due to the financial burden and my be... Read more
Incident date: May 19, 2025
Steering reduced assist drive with care on the dash board . It states drive with caution not sure if this is dangerous or even driveable I am 8 months pregnant and now I don’t have a car I am scared to drive it. Thermostat stopped working & fan is running and won’t stop
Incident date: May 20, 2024
While driving the vehicle turns off automatically... and you are prompted to restart the vehicle. On Saturday while in traffic the vehicle has turned off on three occasions. This is highly dangers... To be more specific, it tell you to put he car in PARK and restart.
Incident date: Feb 19, 2025
While driving the vehicle turns off automatically... and you are prompted to restart the vehicle. On Saturday while in traffic the vehicle has turned off on three occasions. This is highly dangers... To be more specific, it tell you to put he car in PARK and restart.
Incident date: Feb 19, 2025
Bought a used 17 Dodge Durango from Audi Hunt Valley of autonation July of 2024 nothing but any problem misfires camshaft issue camshaft has been replaced twice now in less than a year and now it needs a new transmission. I purchased an extended warranty for engine and transmission. Now they are not covering it I spoke to somebody through corporate office. Put a complaint in. I also contacted Dod... Read more
Incident date: Feb 19, 2025
The contact owned a 2007 Dodge Nitro. The contact received notification of NHTSA Campaign Number: 13V121000 (POWER TRAIN, AIR BAGS, STRUCTURE). The contact stated that while stopped, the sound of an explosion was heard, and the side air bags deployed. The contact believed the vehicle had been struck by another vehicle. The contact suffered injuries to the neck and had issues with his hearing. The ... Read more
1 injured
Incident date: May 8, 2025
No less than 6 times since leasing this vehicle the forward collision warning / automatic emergency braking has activated when it was not required as slow speed with vehicles behind me almost rear ending me. It is to the point where i no longer have confidence in using these systems and deactivate them when turning the car on. I have set the sensitivity to "Late" to decrease the incidence of thi... Read more
DODGE
GRAND CARAVAN
(2016) — ENGINE
May 19, 2025
Incident date: May 19, 2025
I was driving on the interstate when all of a sudden I lost all power, the car started shaking violently, it started leaking and burning oil. I brought it to my local shop and they confirmed that cylinder 3 had a catastrophic failure and it can no longer create any pressure. There were no warning signs. This just happened randomly driving down the interstate.
DODGE
GRAND CARAVAN
(2016) — ELECTRICAL SYSTEM
May 19, 2025
Incident date: May 19, 2025
The owner and operator of the vehicle, stated that they were driving the vehicle on the Interstate when they noticed white smoke and ashes emanating from the steering column. They pulled into the parking lot to investigate and opened the hood to see no smoke or fire. When they returned to the passenger compartment, the smoke turned black in color, and they observed fire emanating from the steering... Read more
Fire
Incident date: May 19, 2025
Sat may 3rd We went for tire change from that date since that day, every time we try to start the car there’s always a different warning light The warning light is never the same issue. On may 15 when we received a warning light about transmission we went to the dealership that day they said they were about two weeks backed up but flushed the transmission and paid $504 for the service. Since ... Read more
Incident date: May 19, 2025
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experi... Read more
DODGE
GRAND CARAVAN
(2012) — POWER TRAIN
May 19, 2025
Incident date: Jun 1, 2024
The contact owned a 2007 Ford F-150. The contact stated that when depressing the accelerator pedal while in reverse, the vehicle suddenly accelerated, crossing a field, and crashing into a nearby building, where the vehicle came to a stop. The contact sustained neck injuries, and the front passenger sustained neck injuries as well. The contact did not seek medical attention; however, they intended... Read more
Crash
2 injured
Incident date: Mar 14, 2025
Traveling on highway in Washington DC, cruise control shut off and powered down car, electrical warning for rear doors not closed, seat belt and airbag warnings. Engine lights came on by the time we got into NY, gas fumes in cabin, and oil was down 2 quarts. Car would not go over 40 at times. Car has been at dealership for over 65 days with work done to turbo, cvt transmission, bearings, leaks in ... Read more
DODGE
GRAND CARAVAN
(2019) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
May 18, 2025
Incident date: Apr 17, 2025
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which pu... Read more
Incident date: May 17, 2025
GM Case#[XXX] #1 A- On [XXX] vehicle sensors disabled breaks while driving on [XXX]. B- Driver Displayed Alert. a- BRAKE SYSTEM FAILURE 62 MHP TOP SPEED. b- TRAILER BRAKES DISABLED SERVICE REQUIRED. c- SERVICE ESC. C- Concerned by alerts proceeded to exit highway, the breaks where unresponsive. This required pressing break pedal to the floor. It took over 400ft for the vehicle to come to a complet... Read more
Incident date: Mar 1, 2025
My 2019 GMC Acadia with 33,000 miles on it started to give me a notification to "Shift to Park" even though I had already shifted the vehicle into park. A "ding! ding! ding!" alarm wouldn't go off and the vehicle wouldn't turn off unless I repeatedly changed the gears until it read it was in park. This went on for a few weeks and got progressively worse. I read on a GMC forum that the vehicle c... Read more
Incident date: Apr 30, 2024
I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil... Read more
Fire
Incident date: Apr 30, 2024
I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil... Read more
Fire
Incident date: Apr 30, 2024
Forward collision warning and adaption cruise fail on every drive over 20 to 50 miles. This has been occurring since new. Three trips back to dealer have failed to correct. A visit to a second dealer who stated it is a common problem without a current fix.
Incident date: Apr 7, 2025
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
Incident date: Apr 7, 2025
After a software update the backup camera’s field of view is super focused on the tailgate, license plate, and the immediate ground below. This is a safety concern as there have been a few near misses at parking lot speeds.
DODGE
CHALLENGER
(2018) — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
May 16, 2025
Incident date: May 16, 2025
When I tried to back up my car, the backup camera on the screen keeps displaying temporarily unavailable warning on the screen. This happens 5 out of 10 times...