Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Aug 14, 2026
Seemingly at random whenever the truck goes over a bump at about 25MPH to 65MPH the whole truck will start to shake violently and uncontrollably like an earthquake is happening and the steering wheel will shake back and fourth and not stop until the truck comes to a complete stop. I've had it happen at least fifty to a hundred times since I bought it on 3-6-2026 and it only has 155,000 miles on it... Read more
Incident date: Aug 15, 2026
At random any time the truck goes over a bump in the road at about 25MPH to 65MPH the whole truck will start to shake violently and uncontrollably like an earthquake is happening and the steering wheel will shake back and fourth and not stop until the truck comes to a complete stop. I've had it happen at least fifty to a hundred times since I bought it on 3/6/2026 and the truck only has 155,000 Mi... Read more
Incident date: Aug 15, 2026
At random any time the truck goes over a bump in the road at about 25MPH to 65MPH the whole truck will start to shake violently and uncontrollably like an earthquake is happening and the steering wheel will shake back and fourth and not stop until the truck comes to a complete stop. I've had it happen at least fifty to a hundred times since I bought it on 3/6/2026 and the truck only has 155,000 Mi... Read more
DODGE
CHARGER EV
(2024) - ELECTRICAL SYSTEM
Aug 14, 2026
Incident date: Aug 14, 2026
I am reporting an ongoing electrical/charging system problem with my 2024 Dodge Charger Daytona R/T. During August 2026 alone, my vehicle has been taken to the Dodge dealership four times for electrical-related problems, recalls, software updates, and/or repairs. Most recently, on August 14, 2026, I picked the vehicle up from the dealership after it had been serviced. While driving home from the... Read more
Incident date: Jun 1, 2026
The review camera stopped working in the early Summer 2026. Sporadically, the image would display and then cut out to a blank/black screen. The warning beeps also we're not working all the time. No warning messages displayed. Eventually it almost entirely stopped working! A rear view image that is blank or black reduces the driver's view of what's behind the vehicle, increasing the risk of a cra... Read more
Incident date: Jun 1, 2026
The review camera stopped working in the early Summer 2026. Sporadically, the image would display and then cut out to a blank/black screen. The warning beeps also we're not working all the time. No warning messages displayed. Eventually it almost entirely stopped working! A rear view image that is blank or black reduces the driver's view of what's behind the vehicle, increasing the risk of a cra... Read more
Incident date: Aug 14, 2026
I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.
Incident date: Jan 1, 2022
Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Chrysler to rectify this safety hazard ? Don't tell me soon. I have had this issue for 2 years now. I... Read more
Incident date: Aug 7, 2026
The contact owns a 2016 Dodge Dart. The contact stated that while attempting to park the vehicle, the gear shifter failed to shift into park(P) as intended. The check engine warning light was illuminated. The gear shifter was manually shifted into reverse. The vehicle was driven to the residence. The gear shifter was later shifted into park(P). The dealer was made aware of the failure, and the con... Read more
Incident date: Aug 13, 2026
The contact owns a 2016 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not exper... Read more
Incident date: Jul 1, 2025
Door trim panels are separated from the frame, I called the dealer and was told that I need to pay for this items, I see online this is a common issued with this vehicle.
Incident date: Jul 1, 2025
Door trim panels are separated from the frame, I called the dealer and was told that I need to pay for this items, I see online this is a common issued with this vehicle.
Incident date: Aug 1, 2024
The contact owns a 2020 Dodge Journey. The contact stated that while reversing the vehicle, the rear-view camera was inverted. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time ... Read more
Incident date: Feb 6, 2026
In the past 6 months my steering and suspension components failed causing me to wreck and also somehow my engine bay deteriorated in turn having started a fire
Crash
Fire
Incident date: Feb 6, 2026
In the past 6 months my steering and suspension components failed causing me to wreck and also somehow my engine bay deteriorated in turn having started a fire
Crash
Fire
Incident date: Feb 6, 2026
In the past 6 months my steering and suspension components failed causing me to wreck and also somehow my engine bay deteriorated in turn having started a fire
Crash
Fire
Incident date: Feb 6, 2026
While traveling with my wife and two toddlers over the July 4th holiday weekend, the 12 volt battery on my 2025 GMC Hummer EV failed completely at approximately 7,500 miles and five months of ownership. The vehicle would not accept a jump start and was disabled where it sat, stranding my family. AAA installed a replacement 12 volt battery roadside at a cost of $600. Following the battery replacem... Read more
Incident date: Feb 6, 2026
Recall 03d on ram 1500 no parts available since March told to call back in month, dealer never ordered part called back in may ,no part went above dealer to order part,got another recall letter in August, called dealer no part,went above dealer,parts on back order.why we have recall and can't get part.got this truck to pull my travel trailer. If lights quit and brakes fail ,not good for me.they ne... Read more
Incident date: Feb 6, 2026
Recall 03d on ram 1500 no parts available since March told to call back in month, dealer never ordered part called back in may ,no part went above dealer to order part,got another recall letter in August, called dealer no part,went above dealer,parts on back order.why we have recall and can't get part.got this truck to pull my travel trailer. If lights quit and brakes fail ,not good for me.they ne... Read more
Incident date: Aug 1, 2025
Windshield accumulated a lot of pitting in a certain area while driving within the first 27,000 miles. Noticed this after washing wind shield of bugs. One pit expanded to a 1/2 inch crack when turning into the driveway, just off the drivers side lower edge. It later expanded to the edge and and half way across the windshield.
Incident date: Aug 1, 2025
The internal mechanical failure of the Ford 10r80 transmission due to design fault causes unsafe driving conditions as the transmission stalls (fails to power at request) or lunges (powers forward without driver input) causing unsafe conditions for vehicle occupants and nearby vehicular & pedestrian traffic. My vehicle exhibits two well known and documented conditions; stalling and lunging forwar... Read more
Incident date: Aug 1, 2025
Ongoing battery and or electrical issues. Replace battery 3 times in 2 years. Car loses power. Replace Body Control module, tail gate lock. Car was in repair for 2 months and Never told an exact reason except there is an electrical gremlin. Dealer and manufacture could not determine cause. I have videos. Dealer was not interested in viewing. Only doing the scheduled service. Which did not fix or... Read more
Incident date: Jul 16, 2026
The vehicle's Connectivity Master Unit (CMU) / infotainment system has experienced a complete, permanent internal electronic failure, logged by Diagnostic Trouble Code DTC U3000:49 (Control Module Internal Electronic Failure). The main display screen is completely dark at all times and never powers on or responds. The unit is available for inspection upon request. This total hardware failure crea... Read more
Incident date: Jul 31, 2026
I was driving when I was pulled over by a police officer for speeding I was going 5 over the speed limit (Speed limit was 65). As the officer approached my vehicle, he noticed flames coming from the engine compartment before I was aware there was any issue. He immediately instructed me to exit the vehicle for my safety. After I got out, the officer attempted to put out the fire with a fire exting... Read more
Fire
Incident date: Aug 11, 2026
Around 68432miles my 2018 Honda CRV EXL AWD has started getting the problem of "Shutter Grill problem, power reduced" warning light. It often happens on highway speeds after about 75-100 miles of driving on long trips. Its very dangerous once I encounter it in the middle of the highway with reduced power to operate the vehicle safely. Have not encountered this issue in city driving at all. Once ... Read more
DODGE
GRAND CARAVAN
(2010) - LANE DEPARTURE: WARNING
Aug 11, 2026
Incident date: Aug 12, 2025
The front multipurpose camera system failed, triggering multiple safety warning lights simultaneously, including ACC (Adaptive Cruise Control), LKAS (Lane Keeping Assist System), and related camera-dependent safety systems, along with a "Multipurpose Camera Unit" fault code U3000-49. The failure pattern has been intermittent and inconsistent: on some drives, warning lights are absent at startup an... Read more
DODGE
GRAND CARAVAN
(2010) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 11, 2026
Incident date: Aug 12, 2025
The front multipurpose camera system failed, triggering multiple safety warning lights simultaneously, including ACC (Adaptive Cruise Control), LKAS (Lane Keeping Assist System), and related camera-dependent safety systems, along with a "Multipurpose Camera Unit" fault code U3000-49. The failure pattern has been intermittent and inconsistent: on some drives, warning lights are absent at startup an... Read more
Incident date: Aug 2, 2025
I am reporting a potential safety defect involving my 2019 Chevrolet Silverado 1500 Z71 Trail Boss (VIN [XXX]), currently at approximately 63,000 miles. My truck suddenly developed a rough idle, engine ticking, and a cylinder 3 misfire. The check engine, traction control, parking brake, and “Service ESC” warnings appeared. The transmission also began shifting extremely hard, at times feeling ... Read more
Incident date: Feb 1, 2024
The contact owns a 2020 Audi A4. The contact stated that while driving at an undisclosed speed, the message SOS module no longer connected was displayed on the instrument panel, and the vehicle failed to shut off. The contact believed that the failure was a safety issue due to the loss of communication, including the hands-free features, mobile phone connectivity, and the regular safety features f... Read more
Incident date: Mar 1, 2025
The contact owns a 2024 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the check engine, exhaust system malfunction, and master warning lights were illuminated. The messages "Engine Control Malfunction" and "Transmission Overheated" were displayed on the instrument panel. The vehicle was pulled over to the side of the road. The dealer was not contacted. The vehicl... Read more
Incident date: Aug 1, 2026
Airbags, seats, and headrest all failed. State Farm insurance currently has the vehicle. I do not know if the people has been inspected by anybody. The vehicle had no warning lamps message or other symptoms of problems or failure before the collision. I was traveling in the far left lane when traffic came to abrupt stop and I was able to stop 10 to 15 ft from the vehicle in front of me. Two vehi... Read more
Crash
4 injured
Incident date: Aug 10, 2026
On 8th of June 2026, exiting I35W onto Convery Dr. I notice my dash gauges failed in proving any information. I immediately pulled over turned off the vehicle and turn it on. Gauges did not work, but vehicle did start and was running normal. I utilize the Waze app to monitor my speed and arrived home safely while putting no one at risk. I had to take a different vehicle to Hopps automotive for rep... Read more
Incident date: Aug 3, 2026
The contact owns a 2018 Nissan Rogue. The contact stated that while driving approximately 30 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that there was a possible computer component failure and that the OCS sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The contact stated that an un... Read more
Incident date: Jul 30, 2026
The contact owns a 2024 Jeep Wrangler. The contact stated that while reversing, the rear-view camera intermittently displayed a distorted image. The dealer was contacted and advised the contact to take the vehicle for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
Incident date: Aug 9, 2026
The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling,... Read more
DODGE
GRAND CARAVAN
(2018) - SEAT BELTS
Aug 10, 2026
Incident date: Aug 3, 2026
I was in a multi-directional wreck and the driver seat belt didn’t engage/lock holding me in place. I was able to move around enough that I broke the console and hit other areas that should have been out of reach if I had been held in my seat.
Crash
Incident date: Aug 9, 2026
I was on the freeway in the fast lane approaching a tunnel and vehicle came with warning vehicle shutting down. Code DL_a063. Vehicle stopped in fast lane would not move to shoulder. No prior warning there was any issue. State police came and had vehicle towed. Lucky the car behind me was able to stop in time.
Incident date: Aug 6, 2026
GMC should be haulted from selling trucks with the 6.2L engine. My brand new 2026 GMC Yukon Denali engine imploded on the Interstate going 75mph that nearly killed my entire family. No warning, just out of no where died on the highway, with 4K miles on it. This is sadly going to get someone critically injured and when is enough going to be enough? GMC has some explaining to do, when they charge... Read more
Incident date: Aug 1, 2024
While driving normally, I was in the middle of a busy highway/intersection when the vehicle suddenly lost power and came to a complete stop. The vehicle shut itself off without warning, leaving the Corvette disabled in the roadway and causing a complete blockage of the road/intersection. Traffic was actively traveling around me, creating a serious safety hazard and putting both myself and other mo... Read more
DODGE
GRAND CARAVAN
(2014) - STEERING
Aug 8, 2026
Incident date: Aug 3, 2026
Vehicle experienced a complete electrical failure while driving. The vehicle is a 2012 Range Rover Sport. At approximately 25 mph, the engine shut off, all exterior and interior lights went out, and the steering wheel locked in the straight‑ahead position. I temporarily lost control of the vehicle and was only able to stop safely because I was traveling at low speed. This incident created an ... Read more
Incident date: Jun 5, 2026
The contact owns a 2025 Kia Sorento. The contact stated that on two occasions while driving 70 MPH, the vehicle lost automotive power and the message "Hybrid System Failure" was displayed. The vehicle was pulled over to the side of the road, turned off, and restarted, but the failure persisted, and the vehicle failed to accelerate above 20 MPH. The vehicle was taken to a dealer where it was diagno... Read more
Incident date: Aug 4, 2026
Emergency Brake applied while driving. Had been driving with vehicle in front, on each side and one at rear with issues and all of sudden the emergency brake was applied causing the vehicle in back to get very close to my car. This is has happened multiple times and reported to dealership multiple times. This was the second occurence on this day.
Incident date: Aug 7, 2026
The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera went blank and flashed on and off. The contact stated that while attempting to latch the front driver's seat belt, the seat belt failed to retract as intended. The contact stated that the seat belt was stuck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact re... Read more
Incident date: Dec 31, 1969
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact’s son was driving approximately 45 ... Read more
Incident date: Dec 31, 1969
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact’s son was driving approximately 45 ... Read more
Incident date: Jul 2, 2026
During refueling the gas station pumping nozzle would shut off indicating a full gasoline fuel tank; but, the dash board fuel gage indicated the fuel was not full. Had to dribble in fuel to fill. Dealer Mechanic found: Crash roll over gasoline vent safety valve was stuck in the crashed roll over cut off state. No gas tank ventilation. This caused back pressure in car gasoline tank to shut off g... Read more
Incident date: Jul 2, 2026
On April 7, 2026, at 5:00 PM, while driving, I noticed something unusual with my car, and it broke down on the side of the road, leaving me panicked and frightened. After the car stopped, I got out and looked at the engine from underneath; I saw engine oil spraying out of the engine. I then had the car towed to a safe location, and a few days later, I took it to the Toyota dealership.
Incident date: Jul 2, 2026
I had started my car drove out of my parking lot as I approached the highway the first intersection everything went dead no lights, snow warning lights just completely shut down and rumble as if the engine was gonna fall out a police man passed me. I was stuck in the middle of the highway. Help me push my vehicle off the road and sat with me while I called AAA. He could not get the car started. It... Read more
Incident date: Aug 6, 2026
When driving, I get a prompt on my dash to switch to park and then desired gear. I get no response from my accelerator until I do so. This particularly happens when I’m slowing down and accelerating after a stop signs or traffic lights. Happens while in the middle of intersections. This happened about 7 times in the past month. Dealership said they couldn’t find a problem when I took it in. T... Read more
Incident date: Aug 6, 2026
1.) Following Hyundai's 9C2 Campaign update for the ECU that was completed back on May 27th, 2026, my 2015 Sonata went into limp mode [solid check engine light present] while I was accelerating up an on-ramp on the 2nd drive cycle since the update was performed. I was already far away from the dealership so I was forced to limp it to my local shop that I regularly use to have it checked out. It wa... Read more