Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: Jun 18, 2025
Unknown/. When Press on brake car still moves. Also when put in parked car will move forward or backwards a few inches. Steering wheel does not feel right as if feels not secure when driving.when trying to go in right lane on freeway steering wheel was not all the way responding as if felt like it was loose and not connected to what pairs it’s spose to be. And almost crashed
Incident date: Jul 1, 2024
After Avis Ford replaced my seatbelt on the driver’s side, my vehicle began to rattle from underneath the same area and in the front. The seatbelt side was serviced twice, and now the car feels unsafe. The dealership refused to re-inspect and told me to fix it out of pocket. I’m concerned this may be a structural or safety-related defect caused by improper repair.
Incident date: Nov 4, 2023
There was a recall for my cars, hybrid electrical system. We were told not to park it in the garage, not to plug it in, etc., for months. That was in the fall of 2024. In December, I had to have my car towed to the dealershipto have regular battery replaced under warranty, and while it was there, Jake Sweeney Jeep, in Cincinnati, allegedly did the recall service. Immediately thereafter, my car sta... Read more
Incident date: Jun 17, 2025
Uncontrolled maximum acceleration after shifting into gear. Occurred after shifting gears such as parking. It represents a definite safety issue. There is no warning of occurrence. It has happened about 6 times in the past 4 years. I do not drive often. I contacted Toyota who referred me to the dealer. I had it checked by the Toyota dealer, who denied there is a problem. I would welcome a indepen... Read more
Incident date: Jun 1, 2024
The contact owns a 2019 Toyota Prius. The contact stated there was a coolant leak and the coolant level was low. There was no indication of coolant on the ground. The check engine and engine HOT warning lights were illuminated. The contact stated that the failure was related to TSB: 0135-19. The vehicle was taken to the local dealer where it was diagnosed that there was a coolant leak in the front... Read more
Incident date: Jun 17, 2025
I purchased a used Toyo tire (model Extensa A/S or 436) from a tire shop in Houston, TX on [XXX]. I was assured it was in good condition, but less than three weeks later, the tire showed severe sidewall cracks, dry rot, and bulging. I was stranded at 1 a.m. due to this failure, and when I inspected the tire myself, I found clear signs of structural damage that should have been caught before the sa... Read more
Incident date: Sep 21, 2022
The contact owned a 2022 Kia Soul. The contact stated that while driving at approximately 35 MPH, another vehicle attempted to merge in front of the contact, causing the front driver side of the vehicle to collide with the rear passenger end of another vehicle, but the air bag did not deploy. The contact sustained neck and shoulder injuries. Medical attention was not sought as of yet; however has ... Read more
Crash
1 injured
Incident date: Sep 21, 2022
The contact owns a 2018 Ford Explorer. The contact stated while reversing, the back-over prevention camera system failed to function as intended. The contact stated the back-over prevention camera seized and displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed back over prevention camera system. The contact was informed that the back over prevention ca... Read more
Incident date: Jun 6, 2025
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
Incident date: Jun 16, 2025
Sub frame is rusted to the point of not being able to pass state inspection requirements.
Incident date: Jun 16, 2025
I never got a notification regarding the recall for the transmission lead frame code. I just recently started having issues with this problem, where my truck will downshift to 1st gear while driving at highway speeds. This nearly threw me and my two young daughters off the road. I took it to the dealership, and they told me that they are unable to help me due to the 10-year mark being passed, even... Read more
Incident date: Jun 9, 2025
I am not quite familiar with the name of the lights on the bottom of my vehicle they sometimes come on and sometimes they do not. When I back up it sounds like my tires are rubbing against something and when I pull forward it sounds the same.
Incident date: Jun 9, 2025
The valve spring for my 2015 FRS completely broke and this was a known issue and recalls for my car and it is available for inspection
Incident date: Jun 9, 2025
The vehicle was sold under deceptive business practices. I inspected the vehicle and seen the tire (side wall) was badly damaged and the vehicle did not even run as mentioned in the description. The safety was in jeopardy and the seller made false claims for me to believe the vehicle was safe and ready to drive.
DODGE
GRAND CARAVAN
(2017) — STEERING
Jun 14, 2025
Incident date: Apr 1, 2023
I was driving and my steering all of a sudden got hard to do, my steering wheel was shaking, the steering was difficult to steer and it said on my dash, "electronic steering assist" I was going 60 mph and had to get my car off the road, as I slowed the car got harder to steer, I almost hit another car and ditched it. This is not the first time it's happened on my Camaro, it's happened at least a ... Read more
DODGE
CHALLENGER
(2019) — UNKNOWN OR OTHER
Jun 14, 2025
Incident date: Jun 13, 2025
Static coming through the speakers with and without music playing when the weather is hot or using heater function on ac. Static noise is really loud and annoying distracting from driving and does not allow for auditory awareness of surroundings. only viable fix at the moment is to fully disable the premium audio fuse or completely remove stereo and install aftermarket stereo. No warnings whatsoev... Read more
DODGE
CHALLENGER
(2019) — POWER TRAIN
Jun 14, 2025
Incident date: Jun 13, 2025
Ford has a current recall on their 10R80 transmission, but not all of the vehicles that have this transmission and are experiencing these problems are included? Our vehicle that has this 10R80 transmission is experiencing the same symptoms as explained in Ford's recall but our vin number is not included on their recall list. Our safety is put at risk because it is shifting hard and falls into neut... Read more
DODGE
GRAND CARAVAN
(2016) — ENGINE
Jun 14, 2025
Incident date: Jun 9, 2025
I am filing a formal complaint against GMC and R.B. Fries GMC regarding a catastrophic engine failure that occurred in my 2024 GMC Sierra 1500 Denali just over a month after purchase, with only 1,188 miles on the vehicle. The engine completely failed and had to be fully replaced. I contacted GMC and submitted a claim seeking a buyback or replacement under the Lemon Law and warranty protections. M... Read more
Incident date: Jun 11, 2025
It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.
Incident date: Jun 11, 2025
Just like the same era's Honda CR-V (the Honda Element's sibling car with many of the same components), the undercarriage rust on my vehicle is excessive: as described in the same era Honda CR-V's NHTSA Recall (23V-228). Large sections of my car’s rear frame are completely missing, as shown in the photographs. My car is now undriveable. I had it towed to two Honda dealerships at my expense and b... Read more
Incident date: May 30, 2025
Brakes "let go" for a second or so when using. I have noticed this when coming to a stop sign at low speeds and especially if road surface is uneven. It does not happen all the time but it is very scary to suddenly lose the brakes! This puts others at risk because the car briefly speeds up when the brakes let go. It has happened at least twenty times while driving this SUV, most recently today. P... Read more
DODGE
CHALLENGER
(2021) — AIR BAGS
Jun 12, 2025
Incident date: Dec 12, 2024
I was in a wreck and the airbags didn’t deflate immediately
Crash
3 injured
DODGE
CHALLENGER
(2021) — STEERING
Jun 12, 2025
Incident date: Dec 12, 2024
No crash, but ongoing issue that could cause a crash easily as it is increasing in difficulty in steering the vehicle. Abnormal sound when turning. Sticky wheel that has difficulty releasing at the end of a turn. Increased effort to turn. Safety issue due to uneven force needed to turn or straighten at end of turn which can result in under or over correcting. Honda dealer can reproduce and says ... Read more
DODGE
CHALLENGER
(2021) — STRUCTURE:BODY
Jun 12, 2025
Incident date: Dec 12, 2024
I purchased this vehicle from Vroom, who is also my lender under United Auto Credit. The car was sold with a washed title and undisclosed prior structural and mechanical damage. I have documentation confirming the vehicle had serious pre-existing issues and should never have been sold as a clean-title car. The differential has failed three times in under 6 months, and I’ve experienced full driv... Read more
Incident date: Nov 7, 2024
The oil pump failed which caused to replace the engine as the oil pump is located in the engine. Pieces of metal from the oil pump failure went into the engine which could cause serious crash. I have paperwork from a shop indicating the issue. I have replaced my long block engine which was ordered from the independent mechanic shop who has ordered it from a GM reseller company. No warning signs ot... Read more
Incident date: Mar 5, 2025
Car falls into limp mode in traffic when a misfire is detected. I have had a mechanic investigate the misfire and has determined coolant in the cylinders, indicating a blown head gasket. This is a widely reported problem with this engine and the large number of complaints indicate this is a safety issue caused by Honda.
Incident date: Jun 1, 2010
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware ... Read more
Incident date: Jun 1, 2010
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware ... Read more
Incident date: Jun 9, 2025
The contact owns a 2019 Kia Sorento. The contact stated that the check engine warning light had remained illuminated. The vehicle was taken to the local dealer on several occasions; however, the cause of the failure was not determined. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle suddenly stalled. The vehicle was towed to the local dealer, where it was d... Read more
Incident date: Jun 9, 2025
The contact owned a 2023 Toyota GR86 Sport vehicle. The contact stated that while driving 139 MPH for a couple of minutes, the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The contact state... Read more
Incident date: Apr 28, 2025
Vehicle is in park but getting shift to park error
Incident date: May 27, 2025
The contact owns a 2018 Ram 2500 The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confir... Read more
Incident date: May 27, 2025
All brakes were replaced after the first failure. Pulled 3445 miles. RR brake fell apart. Causing loss of braking from that wheel.
Incident date: Jun 11, 2025
The car died/bricked up 2 days ago 7 days after owning the vehicle. They said it was a cell in the 12 volt battery. Just picked it up and drove it for 30 minutes it threw up a turtle error and jerked forward a few times Almost hit a pedestrian and a car in front of me. I parked it and getting it towed. It seems according to other owners these things are all bad.
Incident date: Jun 9, 2025
Vehicle stopped running twice at different times in crossing traffic due to what I found out later was low oil even though i had just purchased the vehicle and had only driven 2-4 thousand miles. Since then I am still burning over a quart every 1000 miles even though the dealer supposedly did the software update that some claim fixes the problem
Incident date: May 29, 2024
The Kia was using to much oil, the engine light came on and it’s the cam shaft sensor…just got it replace but still doing the same thing as the RPM’s is fluctuating …
Incident date: May 29, 2024
Bottom window molding on all 4 windows fails prematurely, seemingly happening on every 10th-Generation Honda.
Incident date: May 29, 2024
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealersh... Read more
DODGE
GRAND CARAVAN
(2016) — STEERING
Jun 10, 2025
Incident date: Jan 10, 2023
The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was stuck. The contact stated that the failure was intermittent; however, the failure had since become a persistent failure. The vehicle was taken to the dealer where it was diagnosed with rack and pin... Read more
Incident date: Jun 10, 2025
The Audi MMI (Multi Media Interface) system plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems and safety-related functions. These include features like emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist.
Incident date: Jun 10, 2025
My paint has begun bubbling up and feeling out of nowhere. I’ve always taken good care of my car yet spots are beginning to pop up along the passanger side. The paint continues to peel more as time goes on. I’ve found many complaints online of people saying they’ve had the same issue with their kia in the Snow White Pearl color I have, but there’s no recall and kia refuses to pay for it.
DODGE
GRAND CARAVAN
(2018) — POWER TRAIN
Jun 9, 2025
Incident date: Jun 2, 2025
Vehicle jerks at about 25mph when it’s idled in 1-2rpm. Sometime at acceleration and won’t move up rpm. Vehicle got fuel injectors and transmission fluid replaced and still have issues. Vehicle in shop now with less then 2,000k before power train warranty up even though I’ve been dealing with it for over a year. Dealer said transmission fluid was down quart 4 months after they changed the tr... Read more
Incident date: Jun 9, 2025
The contact owns a 2019 BMW X4. The contact stated while driving and making a right or a left turn, the front end of the vehicle shuddered significantly. Additionally, the contact stated that the message "Service Brakes" was displayed. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was n... Read more
Incident date: Jun 7, 2025
Brakes got hard and reduced engine power came on and now won't crank went to the dealership and then they charge me 389 for a battery and it still didn't work they say it need a new motor
DODGE
GRAND CARAVAN
(2016) — UNKNOWN OR OTHER
Jun 7, 2025
Incident date: Jun 1, 2025
Transmission problems slipping and clunky at only 1800 miles
DODGE
GRAND CARAVAN
(2016) — STEERING
Jun 7, 2025
Incident date: Jun 1, 2025
Our 2014 Ford Fusion was recalled under NHTSA Campaign Number 15V250000, issued June 24, 2015, for an issue with internal binding and corrosion in the power steering rack which could lead to a loss of power steering assist. In 2015, Brighton Ford (Livingston County, MI) performed the recall remedy. After that service, our vehicle's VIN was removed from NHTSA's active recall list. However, on [XX... Read more
DODGE
GRAND CARAVAN
(2016) — ELECTRICAL SYSTEM
Jun 7, 2025
Incident date: Jun 1, 2025
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife... Read more
DODGE
GRAND CARAVAN
(2013) — FUEL/PROPULSION SYSTEM
Jun 7, 2025
Incident date: Jun 6, 2025
[XXX], the vehicle was delivered to Crain KIA dealership located in Conway, Arkansas, due to failure of engine to start (engine would turn over but not run). I scheduled a service appointment for May 20th at 0930, for the car to be evaluated/troubleshot. While at the KIA dealership service desk, I discussed KIA SAFETY RECALL SC336, and that my VIN# was effected by the recall (verified by speakin... Read more
DODGE
GRAND CARAVAN
(2015) — STEERING
Jun 7, 2025
Incident date: Jun 5, 2025
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I ... Read more
Incident date: Jan 1, 2019
The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the message "Parking Brake On" remained activated. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. Additionally, while operating the vehicle, the message that the rear driver’s side door was ajar was displayed. The vehicle was taken to the loca... Read more