Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
DODGE
GRAND CARAVAN
(2017) - FUEL/PROPULSION SYSTEM
Sep 4, 2025
Incident date: Sep 4, 2025
This car has suffered a known defect that causes fuel to leak out of the tank when the tank is more than 1/2 full. Unfortunately, the leak in my vehicle occurred outside the window that GM arbitrarily set up. (10 years after vehicle put in service or 120,000 miles whichever comes first. My vehicle is a 2008 with 94,000 miles and the problem occurred recently and after GM's window. Therefore, GM... Read more
Incident date: Oct 1, 2023
Water pump failed at under 60k, but was just over 60k miles when I brought into Toyota Dealer (Rudy Luther, Minnetonka MN). Toyota denied claim and won’t stand behind a water pump failure. This part doesn’t have any maintenance needed per manufacture documentation within the miles I have on vehicle. Further - this is becoming a topic within many forums that Toyota has an issue with water pumps... Read more
Incident date: Oct 1, 2023
my vehicle shut off during idle for energy compensation. It failed to restart and allow the vehicle to be in drive causing the car to stall out and not turn back on.
Incident date: Aug 26, 2025
I received a message on the Nissan app informing me that there is an active recall affecting the engine of my 2023 Nissan Rogue. I called the service department at Butler Nissan, and they advised me that they cannot do anything at this time and that there is no fix available. I then contacted Butler Nissan headquarters to ask what would happen if my vehicle malfunctioned. Would they provide a lo... Read more
Incident date: Aug 26, 2025
I was driving home Friday August 29th 2025 around 10:30 am on I-70 W when I began to have trouble accelerating my vehicle. There were vehicles trailing closely behind me so I increased pressure on the gas pedal. I would feel my car forcibly trying to compensate and the RPMs on the vehicle increased significantly. The check engine light then illuminated and the car stedily beagan to decelerate alth... Read more
Incident date: Sep 4, 2025
Head unit / radio has delamination and causing buttons to randomly press and cycle until it freezes. This is a know. Issue and Subaru has extended the warranty for a but , but if issue occurs after this the owner is on their own. It is a safety issue when electrical systems just randomly start going off. Should be covered.
Incident date: Sep 4, 2025
vehicle has shift to park message, and will not allow the vehicle to shut down even though the vehicle is in park.
Incident date: Sep 4, 2025
I am the owner of a 2017 INFINITI Q50 purchased in 2019. My vehicle has suffered three separate turbocharger failures in four years: 2021 (~75,000 miles): turbocharger failure; replaced under my extended warranty (~$6,000 authorization). 2023 (~98,000 miles): turbocharger failure; replaced again under extended warranty (~$6,000 authorization). 2025 (143,000 miles): diagnostic confirms another turb... Read more
Incident date: Dec 31, 2024
The contact owns a 2022 Ram 1500 hauling a 2023 Carry-On Trailer. The contact stated that while driving 30-35 MPH and exiting the highway, the contact looked back and noticed that the trailer was swerving. The contact slowed down and the trailer detached from the hitch and ball. The trailer crashed into an embankment and came to a stop. Upon inspection, the contact discovered that the chains on th... Read more
Crash
Incident date: Dec 31, 2024
Car has extreme oil consumption and power stalls which are related to a recall in 2021 for bad poston rings which werent properly heat protected. I brought in and they said it was checked for recall but engine was never actually replaced. My warning lights come on for oil when this happens. My engine could either seize or I could lose power on highway. Car dealership laughed in my face when brough... Read more
Incident date: Dec 31, 2024
In early May 2025 while driving around 40mph, I heard a very loud pop which startled me. Pulled over and looked back and noticed my backseats were push up out of place. I attempted to put the seat back into place but it wouldn’t fit into the latch anymore. The framing underneath the seats looked pretty damaged so I took it to a local mechanic. After doing some research, he found information for ... Read more
Incident date: Jan 20, 2025
I own a 2017 Kia Optima. My vehicle was brought in for the tail light recall at Lupient Kia, but the dealership only replaced a bulb and refused to replace the harnesses. I was told by the service advisor (Brad Baranowski) that my tail lights had “nothing to do with the recall” and that I would need to pay $210 for a diagnosis, even though I am still experiencing the exact defect described in ... Read more
DODGE
GRAND CARAVAN
(2019) - ELECTRICAL SYSTEM
Sep 3, 2025
Incident date: Aug 30, 2025
Continuous warnings and tones showing issues for anti lock brakes and stability traction control. In less than 3 months will be a year since the recall was announced and there is no remedy. This is a nuisance and safety issue and should absolutely be a priority to fix. NHTSA #24V-896
DODGE
GRAND CARAVAN
(2019) - SERVICE BRAKES
Sep 3, 2025
Incident date: Aug 30, 2025
Continuous warnings and tones showing issues for anti lock brakes and stability traction control. In less than 3 months will be a year since the recall was announced and there is no remedy. This is a nuisance and safety issue and should absolutely be a priority to fix. NHTSA #24V-896
Incident date: Jul 8, 2025
There was an electrical fault in the door handle, specifically for the comfort access function circuit inside the handle itself. There was smoke and extreme heat. Luckily no fire started, before the battery was disconnected. Our understanding is, this is a known problem with the circuit board having corrosion and creating a short, but no recall exists.
Incident date: Jul 17, 2025
I own a 2016 RAM 1500 Tradesman (VIN: [XXX] ). My vehicle requires a replacement for the ABS (Anti-Lock Braking System) module. This is a critical safety component directly tied to braking and safe vehicle operation. The problem is that Stellantis (RAM) is not producing or supplying new replacement ABS modules, and my dealer has informed me that there are currently over 390 modules on backorder n... Read more
Incident date: Jul 17, 2025
When I’m turning, the steering wheel gets sticky/stuck in place. Whenever it unlocks, it’s usually a very jerky movement:
Incident date: Sep 1, 2025
The gas gauge has not worked since bought new in August 2024. This bike has been in dealers for months on end, half the time I've owned it. It is a lemon if that applies to motorcycles. I would like KTM to buy it back.
Incident date: Sep 1, 2025
Randomly, the second row seat belts will unbuckle by themselves, and the seat belt warning will randomly go off indicating the seat belt was unbuckled all the while no one was sitting in the seat. At random, while using the adaptive cruise control, the car will brake by itself, when there is no car close enough in front to activate the braking system. A few times, while using the adaptive cruise c... Read more
Incident date: May 10, 2025
Be reaching out and taking my car to Ford for recalls within the time limit told me they did not see no code I replace it it breaks down put me and my daughter at risk on the highway unsafe and now I spent all my money and can’t afford another car because of Ford not Doing their job with the policy and the warranties the recalls I’ve been going through so much trying to fix this car and now I ... Read more
DODGE
GRAND CARAVAN
(2018) - FUEL/PROPULSION SYSTEM
Sep 1, 2025
Incident date: Jul 1, 2024
There is a continuous leakage of oil from my van even after the dealer replaced valve cover gasket . When I complained they said it was the leftover oil. After a month again I complained . Then they re-checked and said it is my car's timing cover reseal leaking . Again after few days I had to complain as there was a leak. I got the same standard reply of leftover uncleaned oil is the cause. Few... Read more
Incident date: Aug 1, 2025
This vehicle continues to have issues related to a problem that was issued for the fuel pump earlier this year. My fuel pump was replaced, but the vehicle continues to do the same thing. It stalls and jerks while I am driving and does not start sometimes after getting gas. When I am trying to accelerate the vehicle does not go at full power. One time I was going out into traffic and had to reverse... Read more
DODGE
CHALLENGER
(2017) - TIRES
Aug 31, 2025
Incident date: Jul 30, 2025
Tires are original equipment. Only 19,000 miles on them. Was told all 4 tires have belt shifts and hop some. Suggested they should be replaced. These tires were great when new but you could tell from driving they were degrading. I'm [XXX] and never had an issue with tires this new. The belt shifting could be a manufacturing issue or hitting to many potholes. I suspect it is a combination of the... Read more
DODGE
CHALLENGER
(2017) - VISIBILITY/WIPER
Aug 31, 2025
Incident date: Jul 30, 2025
The passenger side mirror and the collum that holds the windshield on the right side makes a complete blind spot that you can't see anything on that area. If you are turning you can't see even a whole car. The left side mirror and collum that holds the windshield is ok, but not the right one. I got into an accident with the fire hydrant at a parking lot in town because I could not see it. I was tu... Read more
Crash
Incident date: Mar 27, 2025
Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it
Incident date: Aug 24, 2025
transmission issues
Incident date: Aug 24, 2025
My engine started making a knocking/sparking noise while I was driving on the interstate (with two children) in Utah, had to pull over to a gas station, barely made it there before the engine stalled. Had a mechanic come and affirm the engine was out, truck was towed to Ken Graf Honda in Riverdale where I was told it would be pointless to replace the engine since it would cost over $14k. Was com... Read more
Incident date: Aug 25, 2025
24S02 Exterior A-Pillar recall has not been remedied in a timely manner. Left A-Pillar detached while driving 75mph on highway May 2024. Debris hit my vehicle as it detached. No other vehicle was involved luckily. Right A-Pullar has been mobile since September 2024. If detaches while driving, could injure person or other property and cause me to be liable. Ford House, locally, told me there is not... Read more
DODGE
GRAND CARAVAN
(2013) - VISIBILITY
Aug 29, 2025
Incident date: Aug 25, 2025
The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 21V090000 (VISIBILITY), 23V896000 (POWER TRAIN), and 25V315000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 70 MPH, the vehicle jerked abnormally. On another occasion, the tailgate failed to function as intended. The ... Read more
DODGE
GRAND CARAVAN
(2013) - POWER TRAIN
Aug 29, 2025
Incident date: Aug 25, 2025
The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 21V090000 (VISIBILITY), 23V896000 (POWER TRAIN), and 25V315000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 70 MPH, the vehicle jerked abnormally. On another occasion, the tailgate failed to function as intended. The ... Read more
DODGE
GRAND CARAVAN
(2013) - LANE DEPARTURE: WARNING
Aug 29, 2025
Incident date: Aug 25, 2025
The trucks electronic system is all messed up. The temperature for Fahrenheit shows at time to be 142,165 which we know is not correct. Then while driving the dash displays a message that truck is going to shut off and it does while we are are still driving. Dash will display that we have a trailer hitched on when we do not. Many different alerts show up on the dash while in drive mode. We bought... Read more
DODGE
GRAND CARAVAN
(2016) - UNKNOWN OR OTHER
Aug 29, 2025
Incident date: Aug 26, 2025
I keep getting denied for warranty TCM had the code I did a report after it was I would be covered had proof of the codes and deny me for another service that’s under warranty pretty much just take my money send me out the way and then I get stuck on the highway from the problem in having to fix it myself
Incident date: Feb 15, 2025
Entering the freeway a mile from home the car would not properly excellerate, only reachind 40 mph before exiting the freeway in favor backroads to my appointment. Shaking back and forth while driving, exacerbated when braking and coming to stop, I needed to put the car into neutral to calm down the shaking while waiting for the light to change. I just went through experiencing a brake failure a... Read more
Incident date: Feb 15, 2025
Entering the freeway a mile from home the car would not properly excellerate, only reachind 40 mph before exiting the freeway in favor backroads to my appointment. Shaking back and forth while driving, exacerbated when braking and coming to stop, I needed to put the car into neutral to calm down the shaking while waiting for the light to change. I just went through experiencing a brake failure a... Read more
Incident date: Feb 15, 2025
While driving, I noticed smoke coming from the front of the vehicle. Within moments, flames appeared in the engine area and spread quickly, causing severe damage to the front portion of the car including the engine, electrical system, and body. No warning lamps, error messages, or unusual behavior were observed prior to the incident. The fire started suddenly without any indication of mechanical ... Read more
Fire
DODGE
GRAND CARAVAN
(2018) - POWER TRAIN
Aug 28, 2025
Incident date: Jun 8, 2025
The contact owns a 2013 Ford F-150. The contact stated that while driving at 40 MPH, the odometer failed to function as intended. The speedometer went from 40 to zero and failed to provide the correct speed. In addition, the transmission unexpectedly downshifted. The “WRENCH” warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle, and pulled the ... Read more
Incident date: Aug 7, 2025
Went too start the vehicle and power steering/steering at all was at a loss
Incident date: Jan 1, 2025
I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, fou... Read more
Incident date: Jan 1, 2025
I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, fou... Read more
Incident date: May 1, 2025
I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, fou... Read more
Incident date: May 1, 2025
The oil pan for the van was damaged due to debris picked up on the road resulting in a hole, which in turn drained the engine oil and jammed the engine preventing from operation. The lack of protection to the oil pan which is exposed, caused the debris to damage the oil pan. Ford Transit vans have a protection under the oil pan which prevents such incidents to occur. The vehicle was repaired fo... Read more
Incident date: Aug 16, 2025
Odometer Fraud. The contact purchased a 2014 Toyota Avalon. The contact stated that the vehicle was driven to AAA Auto Repair facility and the contact was informed that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase the vehicle mileage was 93,326, and after AAA retrieved the Carfax Report, it was discovered that the mileage was 362,712.
Incident date: May 30, 2025
All of Sudden i got Electronic Parking Brake/Emissions System Problem today 08/26/2025 and hence reporting this and quick internet research shows so many people having same issue
Incident date: May 30, 2025
All of Sudden i got Electronic Parking Brake/Emissions System Problem today 08/26/2025 and hence reporting this and quick internet research shows so many people having same issue
DODGE
GRAND CARAVAN
(2018) - STEERING
Aug 26, 2025
Incident date: Mar 1, 2025
The contact owns a 2024 Ford Expedition. The contact stated that while driving at various speeds, the message "Drive Assist Unavailable" was displayed. The contact stated that when the vehicle was turned off and restarted, the system was functional. The contact had taken the vehicle to a local dealer, who checked the 12-Volt battery and found that the battery was operational and there were no othe... Read more
DODGE
GRAND CARAVAN
(2018) - LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
Aug 26, 2025
Incident date: Mar 1, 2025
The contact owns a 2024 Ford Expedition. The contact stated that while driving at various speeds, the message "Drive Assist Unavailable" was displayed. The contact stated that when the vehicle was turned off and restarted, the system was functional. The contact had taken the vehicle to a local dealer, who checked the 12-Volt battery and found that the battery was operational and there were no othe... Read more
Incident date: Aug 21, 2025
My vehicle would jerk while driving and sometimes not want to even go at a stop light when it turned green. Check engine light has been on. Even when I was at a stop light it would just start jerking forward. I took it to an automotive repair shop after replacing multiple parts on the vehicle. Automotive shop ran a compression test and said it failed. Internal cylinder issue. So the vehicle barel... Read more
Incident date: Aug 21, 2025
We bought 2 of the same exact trucks last year. They each had no miles on them. My business partner was coming home from vacation and stated hearing ticking. We took it to our mechanic and he said it’s a blown motor. Prior to leaving for vacation, an oil change was done on the truck. When the mechanic said the motor is blown he also said it’s down 3 quarts of oil. All scheduled maintenance was... Read more
Incident date: Aug 25, 2023
Replaced Master Brake Cylinder and Brake Booster due to hard Braking. Also, ABS Control lights are illuminated. Codes show failed ABS module creating safety issue when fast breaking. Brake pushes down to the floor periodically Repair is very costly to fix.
DODGE
GRAND CARAVAN
(2008) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 25, 2025
Incident date: Aug 21, 2025
Vehicle applied brakes for no reason. Lost ability to see reverse camera during backing up. Half of the instrument cluster went dim to become barely visible. Radio screen freezes randomly. Engine cuts out or shudders intermittently.