Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Jan 1, 2023
When there’s heavy rain, the horn is muffled very badly you can barely hear it.
Incident date: Jan 1, 2023
The contact owns a 2019 Ram 1500. The contact stated that after stopping at a red traffic light, the vehicle hesitated and failed to accelerate as intended while the accelerator pedal was depressed. The contact stated that another driver was behind and assisted the contact, and the contact noticed that the parking brake was unintendedly activated. No warning light was illuminated. Upon further ins... Read more
Incident date: Feb 15, 2025
The bar came loose on my panaromic sunroof the shade has fell back and is off track. My car is a 2022 Ford Escape.I only had my car for two years. I was driving and heard the raddling nose while driving. The two sided adhesive came loose.I shouldn't have to pay for this.
DODGE
VIPER COUPE
(2006) - ENGINE
Dec 10, 2025
Incident date: Nov 19, 2025
I continuously experience throttle delay when accelerating from a stop. This has almost led to being hit several times when pulling out into an intersection. This seems to be a common issue for newer Tundras
DODGE
VIPER COUPE
(2006) - SERVICE BRAKES
Dec 10, 2025
Incident date: Nov 19, 2025
Since January 2023, my truck stability control system has been disabled related to CB4 NHTSA 24V-896 recall. TWO years! I can't sell the truck like this & I have no idea when it will result in an accident. Stellantis needs to be held accountable. Every contact with them results in a response of waiting for parts. I've had no choice but to drive another 18000 dangrous miles with this vehicle.... Read more
DODGE
GRAND CARAVAN
(2015) - SERVICE BRAKES
Dec 10, 2025
Incident date: Nov 28, 2025
While driving in approximately 10°F weather after the vehicle had been parked outside overnight during snowfall in Chicago, the vehicle displayed a warning that said “Do Not Drive — Maximum Speed 43 MPH.” At the same time, the brake pedal became extremely hard and the vehicle had significantly reduced braking ability, requiring much longer stopping distance. This occurred without any brake... Read more
Incident date: Nov 11, 2025
The contact owns a 2024 Jeep Wrangler 4XE. The contact was unable to use the battery. There were no illuminated warning lights. The contact received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed there was no ETA on parts availability. The manufacturer ... Read more
Incident date: Oct 25, 2025
I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.
Incident date: Oct 25, 2025
I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.
Incident date: Dec 7, 2025
The driver's side Daylight Running Light (DRL) is out and there is not a bulb to repair this, it's a $2000+ repair per the dealership and it's 4 years old with 80,000 miles on it. This needs to be a recall. These lights should last way more than 4 years.
Incident date: Dec 1, 2025
The Master Cylinder started failing while I was driving the car, the car only has 138k miles, the dashboard lit up like a Christmas tree, all the warning lights were on, and when I went to step on the brake, I had to push it all the way to the floor for any braking to happen. I remember being scared for my life because I had almost no brakes which I could've got into a serious accident or been kil... Read more
Incident date: Nov 23, 2025
2016 Honda CR-V’s smart locking system failed. The smart locking system caused the car battery to drain if it wasn’t driven within 24 hours. After numerous car battery replacements, a Honda auto repair replaced the door handle and repaired the smart locking system. If $639 was not paid for the needed repair, the car battery would drain and therefore the car would not function. After reaching o... Read more
Incident date: Aug 8, 2024
While driving at highway speeds (approx. 65 MPH), the vehicle suffered a sudden and catastrophic loss of motive power. The "Hybrid System Malfunction" warning illuminated, followed immediately by a "Check Engine" light. The vehicle entered a fail-safe mode, then completely shut down. The steering wheel locked, making it extremely difficult to maneuver the vehicle to the shoulder in a dark, remote ... Read more
Incident date: Oct 25, 2025
Car rolls after parking brake is set. This happens on low hill grade and high hill grade parking location.
Incident date: Dec 5, 2025
We have experienced multiple recurring issues with our 2024 GMC Acadia that raise significant safety concerns and affect the vehicle’s reliability and overall operation. First, the brake system exhibits persistent squeaking, even at low speeds or light applications. The dealership has inspected the brakes but the noise continues, raising concerns about premature wear or improper brake function. ... Read more
Incident date: Mar 8, 2025
Per Federal Motor Vehicle Safety Standard (FMVSS) No. 401 an emergency release in any enclosed trunk compartment large enough to hold a person (generally defined as having a volume of at least 1.2 cubic meters or similar dimensions that could pose an entrapment risk). My 2026 Tesla Model Y DOES NOT have an emergency release in the front trunk (frunk) area and it appears Tesla Model Y’s manufactu... Read more
Incident date: Dec 8, 2025
The contact owns a 2015 Acura TLX. The contact received notification of a manufacturer’s recall: 2062837681, for the crankshaft bearing, and took the vehicle to the dealer for the repair. The vehicle was repaired; however, three weeks after the repair, the vehicle started making a knocking sound while accelerating or while idling. There were no warning lights illuminated. The vehicle was taken t... Read more
Incident date: Dec 5, 2025
Hello, I just purchase this vehicle from a dealership, 615 auto sales. After purchasing the vehicle I decided to go and get the recall done that was never done to the vehicle at the repair shop they did the recall but then ask me where did I purchase this vehicle from then I told them. The repair shop told me the grim news that the car was very rusted and should have not been sold like it was. The... Read more
Incident date: Dec 5, 2025
Hello, I just purchase this vehicle from a dealership, 615 auto sales. After purchasing the vehicle I decided to go and get the recall done that was never done to the vehicle at the repair shop they did the recall but then ask me where did I purchase this vehicle from then I told them. The repair shop told me the grim news that the car was very rusted and should have not been sold like it was. The... Read more
Incident date: Oct 7, 2025
Ford has refused, on multiple occasions and at multiple dealerships, to address the NHTSA Recall Number 23V896 (MFG. Recall Number 23S65) issue with the Wheel End Hub Bolt in the rear axle. Well, this weekend, the bolt on the passenger side rear axle broke off, rendering the vehicle undriveable. I brought it in to the Lithia Ford Dealership (who's online information said they were open) to get it ... Read more
DODGE
GRAND CARAVAN
(2016) - UNKNOWN OR OTHER
Dec 7, 2025
Incident date: Nov 24, 2025
No Owners manual installed
DODGE
GRAND CARAVAN
(2017) - UNKNOWN OR OTHER
Dec 6, 2025
Incident date: Dec 6, 2025
Tesla's Full Self Driving (FSD) stopped my car on trolley tracks today, and would have stayed on the tracks for a minute if I hadn't taken control and driven off the tracks. This occurred in downtown San Diego, where the trolley (light rail) has many level street crossings. They are well marked. You are not supposed to enter the zone around the tracks until the vehicle ahead of you has moved fa... Read more
Incident date: Sep 4, 2025
I was replacing the rear struts on 12/5/25. I noticed that both speedlogix vertical links were cracked in the exact same location. I called Speedlogix and they said they no longer carried those links (I see why). Asked for a refund and doesn’t appear I am going to get one. They were purchased November of 2024. No telling how long they’ve been cracked like this. Could have ended up killing me a... Read more
Incident date: Sep 4, 2025
There is an immediate loss of steering while driving a 2009 Pontiac G6. The steering wheel locks up making it difficult, at times impossible, to steer the vehicle left or right. The only way to unlock the steering wheel is by placing the vehicle in 'Park' and turn the ignition off to restart the vehicle.
Incident date: Nov 19, 2025
This is the 9th recall. All information you have but most concerning is the fire hazard and recommendations NOT to plug in the hybrid vehicle and NOT to park near any structures including in the garage in this freezing New England cold.
DODGE
GRAND CARAVAN
(2016) - ENGINE
Dec 6, 2025
Incident date: Dec 3, 2025
My 2014 Hyundai Sonata experienced a P1326 engine fault code, which activates the knock sensor system due to engine bearing wear. This condition is directly related to Hyundai’s safety recall 17V226 (Theta II engine). The Hyundai dealership submitted my case to Hyundai corporate, and Hyundai denied the repair solely because my vehicle has over 150,000 miles. A manufacturer cannot refuse a feder... Read more
DODGE
GRAND CARAVAN
(2016) - VEHICLE SPEED CONTROL
Dec 6, 2025
Incident date: Dec 3, 2025
Dear Sir or Madam, I purchased a 2023 Nissan Rogue for $24,510.00 from a New Jersey Nissan dealership. Only 45 days after the purchase, Nissan issued two separate safety recalls involving a risk of crash. Nissan failed to provide the necessary parts for months and did not remedy the safety defects within a reasonable time, as required under the Federal Motor Vehicle Safety Act (49 U.S.C. Chapter ... Read more
DODGE
GRAND CARAVAN
(2016) - FUEL/PROPULSION SYSTEM
Dec 6, 2025
Incident date: Dec 3, 2025
Dear Sir or Madam, I purchased a 2023 Nissan Rogue for $24,510.00 from a New Jersey Nissan dealership. Only 45 days after the purchase, Nissan issued two separate safety recalls involving a risk of crash. Nissan failed to provide the necessary parts for months and did not remedy the safety defects within a reasonable time, as required under the Federal Motor Vehicle Safety Act (49 U.S.C. Chapter ... Read more
Incident date: Nov 18, 2025
The vehicle has stalled twice while driving on a fully charged battery. I was using the 1-pedal driving mode (“Range” mode) during both events. When the stall happened, the system applied the brakes and the steering wheel locked, and I was unable to steer. I was able to restart the car after a few seconds each time. The first stall occurred in town at about 35 mph on a busy road. The second o... Read more
Incident date: Nov 18, 2025
Vehicle Purchased 05/27/2025 6/6/2025 - 9 days after purchasing the vehicle i was left stranded in the parking lot due to the battery issues. The vehicle showed a warning stating to "Service Charging System" and the entire system locked out and the vehicle was towed to to the dealer for evaluation and was there for over a week. When I received the car back they stated it was just the battery and ... Read more
Incident date: Nov 18, 2025
Vehicle Purchased 05/27/2025 6/6/2025 - 9 days after purchasing the vehicle i was left stranded in the parking lot due to the battery issues. The vehicle showed a warning stating to "Service Charging System" and the entire system locked out and the vehicle was towed to to the dealer for evaluation and was there for over a week. When I received the car back they stated it was just the battery and ... Read more
DODGE
GRAND CARAVAN
(2013) - SERVICE BRAKES
Dec 5, 2025
Incident date: Oct 8, 2025
When you have your foot on the break engine running within about 5 mins the breaks release for a second all the light on the dashboard kick on then the breaks feel spongy, you have to then turn the truck off the computer resets check engine light will still remain but the breaks will now be functional again. When taking it to the dealer they stated there was a software recall and they reset the l... Read more
Incident date: Nov 21, 2025
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was not yet available. The contact stated that while reversing downhill and depressing the brake pedal, the brake pedal travelled down to the floorboard and became stiff, and the vehicle mad... Read more
Incident date: Nov 21, 2025
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was not yet available. The contact stated that while reversing downhill and depressing the brake pedal, the brake pedal travelled down to the floorboard and became stiff, and the vehicle mad... Read more
Incident date: Nov 21, 2025
There was no incident...but I am reporting the fact that Nissan has not provided a remedy and the recall has been in place over a year. I and other owners of affected Nissan Leafs are not able to use the car to its full capacity. I strongly recommend NHTSA encourage/force Nissan to deliver a remedy and, indeed, compensation for the fact that these cars could not be use for long-distance driving fo... Read more
Incident date: Oct 1, 2025
Previous recall 05V505 has been completed but the issue has returned the issue has been intermittent for a fee months but the tail light has been non op for a few months, i have tried different sockets and bulbs to no avail. The issue has not caused any incidents but i have no brake light on the drivers side due to melting on the lamp itself aswell as the pins on the connector are warped
Incident date: Dec 4, 2025
The vehicle illuminated the Malfunction Indicator Lamp (MIL) and stored DTC P26CB71 – Electric Water Pump Speed Stuck. The dealer confirmed the electric coolant pump actuator is mechanically stuck and requires replacement at a quoted cost of $1,257.81. Toyota official TSB-0323-17 (published December 8, 2017) explicitly states that this exact repair for DTC P26CB71 is covered under the Toyota Fe... Read more
Incident date: Dec 4, 2025
The vehicle illuminated the Malfunction Indicator Lamp (MIL) and stored DTC P26CB71 – Electric Water Pump Speed Stuck. The dealer confirmed the electric coolant pump actuator is mechanically stuck and requires replacement at a quoted cost of $1,257.81. Toyota official TSB-0323-17 (published December 8, 2017) explicitly states that this exact repair for DTC P26CB71 is covered under the Toyota Fe... Read more
Incident date: Oct 1, 2025
12/4/2025 Over the past two weeks, two uncommanded pop-up ads from SiriusXM have appeared in the middle of my infotainment screen. The ads pop up in front of anything else that might be on the screen. The ad blocks are bright white and eye-catching (distracting), particularly at night. SiriusXM has never been active in this car, nor do I even have a SiriusXM account.
Incident date: Nov 1, 2024
My 2022 GMC Yukon with the 6.2L V8 engine is covered under recall 25V274000 for connecting rod and crankshaft defects that can cause engine failure. Approximately three months ago, Wiesner GMC dealership performed the recall inspection and stated the vehicle passed. Recently, the engine suddenly began misfiring on cylinder 6. The failure was sudden and severe—the vehicle started shaking signific... Read more
Incident date: Dec 4, 2023
Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to Delker Auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known electrical issues. In addition, your file upload will not let me upload picture even though it's in correct format. I ca... Read more
Incident date: Jan 1, 2024
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 55 MPH, the vehicle started to hesitate while depressing the accelerator pedal, with the oil and check engine warning lights illuminated. The contact pulled over and attempted to restart the vehicle; however, the vehicle failed to restart. Due to the failure, the contact had the vehicle towed to the residence. Th... Read more
Incident date: Dec 2, 2025
The vehicle comes with a panoramic sunroof and there is a ~8inch wide piece of glass that is between the windshield and the sunroof. While driving on the highway, at approximately 80mph, with no other cars or hazards in front of the vehicle, this piece of glass shattered. We heard a loud popping sound, immediately followed by shattering/cracking noises. It was not struck by any rocks or debris. Af... Read more
Incident date: Sep 22, 2025
As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the h... Read more
Fire
DODGE
GRAND CARAVAN
(2017) - VISIBILITY
Dec 2, 2025
Incident date: Nov 18, 2025
The contact owns a 2019 Acura RDX. The contact stated that after parking in the driveway, the following day, it was discovered that the rear hatchback glass had shattered. The contact stated that there was no impact on glass to cause the glass to shatter. The vehicle was taken to the local auto body shop, and the glass was replaced. The cause of the failure was not yet determined. The contact stat... Read more
DODGE
GRAND CARAVAN
(2017) - FUEL/PROPULSION SYSTEM
Dec 2, 2025
Incident date: Nov 18, 2025
While driving at approximately 40 mph, my Alfa Romeo Stelvio suddenly lost all power without warning. The vehicle went from operating normally to immediately illuminating multiple warning lights on the dashboard. I was unable to accelerate and nearly struck by another vehicle due to the sudden loss of power. I had to coast to the side of the road and have the vehicle towed to a repair shop. Upon ... Read more
DODGE
GRAND CARAVAN
(2017) - UNKNOWN OR OTHER
Dec 2, 2025
Incident date: Nov 18, 2025
I am reporting a recurring safety issue involving engine stalling in active traffic due to excessive oil loss and internal component failure. This has occurred three times within approximately 12,000 miles and has created dangerous conditions for my family, including my 2.5 year old child who rides in the vehicle. Summary of incidents: • May 15, 2025 – 61,736 miles: Vehicle stalled in traffi... Read more
Incident date: Jun 1, 2024
Back window completely broke while in my garage overnight
Incident date: Dec 1, 2025
Replaced lifters 1,3,5,7 and added automatic fuel mgmt system bypass chip after the vehicle went into limp mode ON THE HIGHWAY. Ran for less than 2000 miles and those same lifters failed a second time and had to be replaced AGAIN. The last incident occurred after about 200 miles and had engine failure, limp mode with multiple sensor failures in the middle of the road in the dark. Limited ability t... Read more