Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Apr 13, 2025
Headlights are blinding and are unsafe. Caused me to stop in middle of road for vehicle to pass before I could see again.
Crash
Incident date: Apr 13, 2025
Clearly the vehicle is leaking and is a fire hazard. I received a notice that it has been recalled but it’s not showing up under my vin.
Incident date: Jan 6, 2026
Transmission randomly kicks out of gear causing a grinding noise and loss of acceleration. This is the second transmission that has been put in this vehicle due to the same issue. No warning lamps. No codes stored. Each time it has happened has been merging on or off of a highway/interstate causing me to almost be in a rear end collision.
Incident date: Nov 23, 2025
Front Differential it is available for inspection
Incident date: Oct 31, 2025
Started off with check engine light reaching the end of November 2025 then about a week later started to experience whining noises when accelerating, jerking and fluid started leaking. My safety and of others was put at risk because as the jerking happened out of nowhere when driving other vehicles could of hit me from behind. I looked up to see if there was any recalls and some did show up but wh... Read more
Incident date: Aug 25, 2025
To Whom It May Concern, I am submitting this complaint to report a repeated and unresolved safety defect in my leased Volvo vehicle involving rear passenger door lock failure, which has resulted in minor children being trapped inside the vehicle on multiple occasions Vehicle Safety Issue: The left rear passenger door fails to open from both inside and outside, despite the child lock not being en... Read more
Incident date: Aug 25, 2025
To Whom It May Concern, I am submitting this complaint to report a repeated and unresolved safety defect in my leased Volvo vehicle involving rear passenger door lock failure, which has resulted in minor children being trapped inside the vehicle on multiple occasions Vehicle Safety Issue: The left rear passenger door fails to open from both inside and outside, despite the child lock not being en... Read more
Incident date: Aug 25, 2025
The LED lights are dangerously, blindingly bright, causing oncoming traffic to lose sight of the road.
Incident date: Dec 29, 2025
Ever since we’ve had the 2019 Chevrolet equinox which was purchased in 2019 from Capital Chevrolet in Montgomery, Alabama, the seats and the side mirrors both will not stay programmed. The dealership kept telling us there was nothing wrong and kept telling us how to program the seats and the side mirrors, per key fob. This was done over and over and still did not work. every time the vehicle is... Read more
Incident date: Nov 15, 2025
While driving 70mph on I20 outside of Ft.Worth, TX. I experienced severe front end vibration after hitting a rough spot on the highway. I was in the inside lane with no shoulder to escape off the highway. Cars were traveling on the outside lane next to me which prohibited my escape to the shoulder of the highway. The vibration did not stop until I slowed down to around 40mph and was able to maneu... Read more
Incident date: Nov 15, 2025
Telematics Controller has gone out. Took 2 weeks to get vehicle into dealership. After diagnosis we are told there is no availability on the part and no backorder or visibility as to when it will be available. Functionality of vehicle, value and user safety has been effected as safety and convenience features originally on the vehicle no longer function and cause distraction.
Incident date: Nov 15, 2025
2024 Chevrolet 2500 HD purchased new. Vehicle did not include a complete owners manual only a brief description of vehicle. Many safety issues were left out such as maintenance schedules that could affect performance and safety over the life of the vehicle. another issue that was omitted was the operation of the automatic tailgate that was involved in a previous recall. I contacted Chevrolet and a... Read more
Incident date: Mar 1, 2025
FRONT COLLISION SENSOR WILL BLINK RED AMD RING A LOUD ALARM WHEN NO VEHICLE IS IN FRONT OF ME WHILE DRIVING ON THE HWY GOING 80 mph OR SIMILAR AND WHEN IT DOES IT WILL APPLY THE BRAKES AND THERE ARE PEOPLE BEHIND ME ABOUT TO CAUSE A CRASH. BUT WHEN A VEHICLE PULLED IN FRONT OF ME, THE FRONT COLLISION SENSOR WARNING DID NOT WORK AT ALL. VEHICLE WAS INSPECTED BY DEALERSHIP AND THEY FOUND NO ISSUE BU... Read more
Incident date: Mar 1, 2025
FRONT COLLISION SENSOR WILL BLINK RED AMD RING A LOUD ALARM WHEN NO VEHICLE IS IN FRONT OF ME WHILE DRIVING ON THE HWY GOING 80 mph OR SIMILAR AND WHEN IT DOES IT WILL APPLY THE BRAKES AND THERE ARE PEOPLE BEHIND ME ABOUT TO CAUSE A CRASH. BUT WHEN A VEHICLE PULLED IN FRONT OF ME, THE FRONT COLLISION SENSOR WARNING DID NOT WORK AT ALL. VEHICLE WAS INSPECTED BY DEALERSHIP AND THEY FOUND NO ISSUE BU... Read more
Incident date: Nov 7, 2025
NOTE: This has not happened to me yet, but it appears that most Corollas manufactured before 2022 or 2023 have this issue. However I did recently flush the fluid from my clutch system and it was very clearly contaminated, possibly indicating early evidence of a failure. Clutch system, specifically the slave cylinder is faulty on these vehicles. It is a known issue on these cars that the clutch sl... Read more
Incident date: May 9, 2025
The defroster on the vehicle does not work properly. When starting the car and the window is frosting, the drivers side of the front window defrosts normally but the right side does not defrost properly and it lags by 15-20 minutes. You cannot operate the vehicle safely with your entire passenger side frosted over. I reported this to Toyota as well as dealer and they are advising that it is workin... Read more
Incident date: Jan 2, 2026
MY 2022 CADILLAC ESCALADE IS IN THE REPAIR SHOP CENTRAL HOUSTON CADILLAC [XXX] MY ENGINE RECALL IS OUT AND STOP WORKING ! THE 150,000 MILE WARRANTY IS NOT GETTING UPHELD BY GENRAL MOTORS ! I AM BEING TOLD THAT MY CASE IS DENIED ! GENERAL MOTORS GIVE ME A CASE NUMBER XXX [XXX] ! GENERAL MOTORS IS SCAMMING THE RECALL REFUSING TOO DRIVE REPLACE THE ENGINE PROBLEMS THEY KNEW WAS HAPPENING! BIG STAR C... Read more
Incident date: Jan 2, 2026
MY 2022 CADILLAC ESCALADE IS IN THE REPAIR SHOP CENTRAL HOUSTON CADILLAC [XXX] MY ENGINE RECALL IS OUT AND STOP WORKING ! THE 150,000 MILE WARRANTY IS NOT GETTING UPHELD BY GENRAL MOTORS ! I AM BEING TOLD THAT MY CASE IS DENIED ! GENERAL MOTORS GIVE ME A CASE NUMBER XXX [XXX] ! GENERAL MOTORS IS SCAMMING THE RECALL REFUSING TOO DRIVE REPLACE THE ENGINE PROBLEMS THEY KNEW WAS HAPPENING! BIG STAR C... Read more
Incident date: Jan 27, 2025
The drivers side wiper does not sweep the whole windshield. It stops short of the upright pillar (at the top of the sweep) by several inches. This extends the natural blind spot (created by the pillar) an extra few inches. When the wipers are put in service mode, it comes to where it should be, but only does this in service mode, not when actually using. The dealer inspected it and suggested the ... Read more
Incident date: Jun 1, 2025
Driver side daytime running light failure. The entire headlight assembly must be replaced. There is reduced visibility, which is a safety concern. The cost to repair is $1,800, which is outrageous for a single headlight assembly. LEDs should not fail at 80K mileage on a car that is less than six years old. This appears to be a known defect on Dodge Durangos.
Incident date: Jan 4, 2026
Vehicle has 11,500 miles on it and constantly pulls to the right. Pulls harder under hard acceleration, requiring steering correction when accelerating hard and again correcting when backing off the accelerator. Have had to dealer multiple times. They claim they can't fix. Correcting to the left under load and back to the right can cause car to weave at highway speeds and cause it to be unstab... Read more
Incident date: Jan 5, 2026
The contact owns a 2023 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not e... Read more
DODGE
GRAND CARAVAN
(2010) - UNKNOWN OR OTHER
Jan 5, 2026
Incident date: Dec 3, 2025
I first received notification from Ford concerning this Safety Recall but despite calls to numerous dealers throughout the area no parts as as yet , January 5th, are available to make the repairs. It has been 8 months since the Safety Recall was sent out. This is well past a reasonable time for Ford to have the parts available.
DODGE
GRAND CARAVAN
(2010) - ENGINE
Jan 5, 2026
Incident date: Dec 3, 2025
My 2019 Jeep Lost all power. Shortly after that My service 4wd light came on. I understand that this is a recent recall for the PTU but, my VIN number is not showing this recall. How do I get my Jepp added to this recall for the service 4wd indicator?
Incident date: Jan 3, 2026
There has been two recalls on my motorcycle. My bike passed the first inspection, i took my bike in two weeks ago for the 2nd inspection, per my Kawaskai dealer my bike did not pass. They informed me that my bike required a new engine. On saturday I call my dealer and was told that Kawasaki re worded the recall fix solution and that my bike passed. My dealer said that the reworded statment makes n... Read more
Incident date: Nov 1, 2025
Backup camera is intermittent. I have ain’t it to the dealership 3 times and they can replicate the issue consistently. They have scan the car for codes and seen the issue in person
Incident date: Jan 3, 2026
I noticed that my tire was getting flat at my aunt townhouse in nephi Utah. so I took it to the maverick gas station to get a better look at it and investigate the possibility of a leak in it put some air in it and then enough to make it rise and I leaned in close to listen to see if I can hear a leak and I could hear a sound, but I couldn’t locate it and right when I was about to give up and ac... Read more
1 injured
Incident date: Jan 3, 2026
2021 gmc purchased brand new Truck had complete engine failure lifters and rods were replaced at 7000 miles under factory warranty lost complete engine power GMC says we are not on any recall and they refused to buy back the truck or give me an extended warranty they said this year 2021 with 5.3 doesn’t have engine issues.
Incident date: Jan 1, 2026
My LC LC has 31k miles. This morning, I do what I always do when finishing an outing. Put the vehicle in park, turn it off, and get out. Today, the inside door handle would not let me out. It was like it was disconnected altogether. The door was unlocked. That being said, I unlocked and locked sever times. Still wouldn't let me out. I eventually put down the window, pulled once and twice on the ... Read more
Incident date: Dec 8, 2025
I was on the freeway, going 65mph. Suddenly, i felt my car partially brake. Thank God I was close to an exit and got off safely. My car partially braked again while i was going 35mph down the street. As i cautiously drove home, the FCW kept blinking, even though there was ample distance between me and other cars, and at times, no car in front of me. It's winter time and there's snow on the ground.... Read more
Incident date: Dec 8, 2025
All my paint is chipping on my vehicle. I can't even go to the car wash and wash my car cause the paint comes off. It is snow white pearl paint. I needed to have half my car painted now the other side is doing the same thing.
Incident date: Nov 1, 2025
Toyota is completely unwilling to provide a rental vehicle unless I leave the recalled Toyota sienna on their lot for an indefinite period. They are not willing to let me perform any kind of maintenance while it is in their care and I am not allowed to keep the vehicle in my home to Provide proper storage. The dealer is not willing to provide any sort of maintenance or care as well. When escalatin... Read more
Incident date: Oct 5, 2023
The contact owns a 2023 Toyota Crown. The contact stated that the instrument panel screen had turned blank. The contact received the recall notification of NHTSA Campaign Number: 25V595000(Electrical System). The vehicle was taken to the local dealer, who confirmed that the recall remedy parts were not available. The contact was advised to trade the vehicle in. The vehicle was not diagnosed or ... Read more
Incident date: Oct 5, 2023
While driving vehicle at night on [XXX] to Richmond, VA my headlights both stopped working completely. The only way I could see was by turning on my high beam headlights. The high beam headlights worked fine. There was no warning lights, no sounds, the interior lights and everything interior was working normal. It was just the low beam headlights both at the exact same time. The running day li... Read more
Incident date: Oct 5, 2023
I have had siginificant issues with my new 2026 rivian R1S specifically based around two key areas: 1. inaccurate battery range reporting/capacity below 20% charge 2. inaccurate mapbox navigation. Those two issues combine to create a dangerous situation in extreme conditions for a vehicle specifically designed and marketed for off-road adventure (snow, rain, below freezing temperatures) and fo... Read more
Incident date: Dec 30, 2025
I am reporting an unresolved safety recall on my 2024 Jeep Wrangler 4xe (recall 78C). This recall involves manufacturing debris left in the engine, which can cause sudden loss of power while driving and, in some cases, engine fires. There is currently no fix available for this recall. Despite the known safety risk, Stellantis is instructing owners to continue driving the vehicle. I have told the ... Read more
Incident date: Dec 31, 2025
There is a known problem with the DRLs burning out, which poses a safety issue. Many people have had this problem causing an expensive repair out of warranty. The entire headlamp assembly has to be replaced.
DODGE
GRAND CARAVAN
(2014) - ELECTRICAL SYSTEM
Dec 31, 2025
Incident date: Dec 29, 2025
While driving, I heard a loud pop in the rear passenger side and subsequently, the dashboard showed an error to "stop vehicle and check power supply". After driving about 15 minutes, another error showed on the dashboard "12V battery voltage low. Stop safely". After coming to a stop, the vehicle completely shut off and would not turn back on. A tow truck was called and my vehicle was towed to a Hy... Read more
Incident date: Dec 1, 2025
Upper grill trim panel broke off while on highway and went flying over the truck while at highway speeds. Same issue as existing recall for the 2022 model.
DODGE
GRAND CARAVAN
(2016) - FORWARD COLLISION AVOIDANCE: WARNINGS
Dec 30, 2025
Incident date: Nov 30, 2025
Forward collision alarm set off causing the car to stop and steering to change while in cruise control this was on the freeway. This happened even after the sensors were changed. The car needs to taken off the road before someone is seriously injured or killed.
Incident date: Nov 13, 2023
While my vehicle was parked in a parking lot my back window shattered for no reason.
Incident date: Nov 13, 2023
2023 Toyota Tundra experienced repeated engine stalling and vehicle lock-up while driving on public roads, including in an intersection. During one incident, the driver was thrown forward into the steering wheel. A Toyota dealer attempted repair by replacing the neutral/park safety switch, but the repair failed and the dangerous condition persisted immediately after. The vehicle has been removed ... Read more
Incident date: Oct 26, 2025
I purchesed the Hyundai ionic 5 2023 from hyandai dealer ship. It had 42 k miles. The car ran good. So I got it. They promised me before the I bought they would charge it up free. When I signed the paper they said they couldn't charge it for me. I drove 5 miles the original battery died. I almost got to accudent only 5 miles away. I figured it was original battery. I change battery. I get tow truc... Read more
DODGE
CHALLENGER
(2023) - ELECTRICAL SYSTEM
Dec 29, 2025
Incident date: Dec 24, 2025
Honda had issued a recall on the MOST coax cable in 2023 or 2024. As I had issues with mine, and my vehicle was part of the recall, I had it repaired in 2024. For the last 3 months, the issue has started again. When the MOST network fails, the entire infotainment system goes offline. This includes the reverse camera. I have contacted Honda, and they stated they will not correct ongoing issue... Read more
Incident date: Oct 4, 2024
The contact owns a 2015 Mercedes-Benz E350. The contact stated that while his daughter was driving at various speeds, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure NHTSA Campaign: 16V899000(Steering); however, the VIN was not incl... Read more
Incident date: May 31, 2025
We purchased the vehicle on August 20, 2025. At which time we paid over $4,800 for the vehicle. I will be trying to submit all files pertaining to the vehicle. We are both disabled and on the fixed income from ssi. However, a week after purchasing the vehicle all issues began to rise up. There was no transmission fluid, the oil need changed, catalytic converter showed up on AutoZone print out, wh... Read more
Incident date: May 31, 2025
Odometer Fraud. The contact purchased a 2008 Toyota Tundra. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 43,893. It was later discovered that the CarFax report listed the mileage at 243,893.
Incident date: May 31, 2025
Heater will start to intermittently blow cold air when air temperatures are below ~18F. This started happening after I took vehicle in to fix recall P4A17 in December 2024. I had no issues prior to this recall "fix". In addition to being uncomfortable with cold air being blown on me at cold temperatures, this leads to the front and side windshields to start to fog up, impairing visibility. I hav... Read more
Incident date: Dec 4, 2025
On December 24, 2025, the contact's 2023 Chevrolet Malibu was involved in a severe side-impact collision. The vehicle was struck on the rear passenger side by a full-size pickup truck traveling at high speed (est. 60 mph) that failed to stop at a red light. The impact caused the contact's vehicle to spin approximately 180 degrees and strike a concrete median sideways, generating high lateral G-for... Read more
Crash
1 injured