Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Jan 1, 2025
The truck would fall out of gear, going down the highway it would shift into 1 or 2nd gear reving the engine. I would have to put it in neutral and at times have to shut it comeplete down to have it reset.
Incident date: Jan 18, 2026
Bosch high pressure fuel pump failure at 76K miles. Resulted in being stranded out of state. Dealer could not repair the fuel pump after having the vehicle for over 1 month. Dealer stated fuel pump under warranty. Dealer claimed contaminated fuel was the cause but could not prove it. Warranty denied.
Incident date: Oct 10, 2025
I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle... Read more
Incident date: Oct 10, 2025
I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle... Read more
Incident date: Oct 10, 2025
Passenger seat belt doesn’t click in. Miss fire Poor acceleration Exhaust leak Power lost Mechanic can’t find the problem Check engine light on
Incident date: Dec 31, 2025
Battery is not charging to full capacity. The ICCU has been replaced and the battery is still not holding a full charge.
Incident date: Dec 31, 2025
Battery is not charging to full capacity. The ICCU has been replaced and the battery is still not holding a full charge.
Incident date: Dec 31, 2025
Battery is not charging to full capacity. The ICCU has been replaced and the battery is still not holding a full charge.
Incident date: Jan 5, 2026
Subject Safety Defect Complaint Recall Repair Refusal and Manufacturer Delay Nissan Altima 2016 My 2016 Nissan Altima is subject to a safety recall related to the hood latch cover The hood latch cover on my vehicle is defective and stuck which caused the hood to become completely locked shut This defect creates a serious safety hazard because the hood could unexpectedly open while driving putting... Read more
Incident date: Jun 3, 2022
The contact owns a 2012 Toyota Rav4. The contact stated that while driving at various speeds, the vehicle shuddered abnormally. The contact stated that the vehicle was consuming an excessive amount of engine oil. Several unknown warning lights were illuminated. The vehicle was taken to a local Auto Zone, where it was scanned with an OBD2 scanner and DTC: P0607, P1603, and P1604 were retrieved. The... Read more
Incident date: Jun 3, 2022
The contact owns a 2012 Toyota Rav4. The contact stated that while driving at various speeds, the vehicle shuddered abnormally. The contact stated that the vehicle was consuming an excessive amount of engine oil. Several unknown warning lights were illuminated. The vehicle was taken to a local Auto Zone, where it was scanned with an OBD2 scanner and DTC: P0607, P1603, and P1604 were retrieved. The... Read more
Incident date: Feb 1, 2026
Vehicle cycled through all of the warnings on the dashboard and lost power when trying to accelerate and engine light came on. Stalled on the side of the highway and had to be towed. Mechanic said the code for the issue was the catalytic converter and O2 sensor.
Incident date: Dec 1, 2025
Service 4WD light came on with intermittent lack of power while accelerating noticed. Dodge dealership diagnosed bad PTU with diagnostic code DTC C14A7-97 and now waiting on PTU replacement that is weeks out. Appears to be same issue that other jeeps are under recall for.
Incident date: Jan 30, 2026
I am reporting a safety defect for my 2021 Nissan Rogue with approximately 140,000 miles. The vehicle has repeatedly overheated, emitted white smoke from the dipstick area and the exhaust, lost coolant, and produced no cabin heat. The engine rattles and shakes. I previously had a recall fixed at Nissan related to the ECU, but these issues persist. I’ve also had regular maintenance on the vehicle... Read more
Incident date: Jan 26, 2026
Collision Prevention Assist Plus Inoperative Light on the dashboard it appears often and beep I am not sure and why
Incident date: Jan 26, 2026
CB4 Recall Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing ... Read more
Incident date: Dec 31, 1969
While driving my 2023 Cadillac Escalade (approx. 42,308 miles), the vehicle experienced a sudden and complete loss of power while accelerating on a busy highway. Engine power shut down without warning. I was able to pull to the shoulder, but the vehicle then became non-responsive and would not restart. The failure appears related to the electrical/charging system (12V battery, battery management s... Read more
Incident date: Jan 16, 2026
I own a 2023 Land Rover Defender 130 that I purchased brand new. Since buying it, it has been back to the dealer many times for serious issues. The vehicle has had repeated cooling system failures, including replacement of all upper coolant hoses. Most recently it was at the dealer for coolant loss / no coolant, and the dealer diagnosed failed O-rings going into the turbo and repaired it. I was t... Read more
Incident date: Dec 17, 2025
At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake pedal -No obstacles, pedestrians or vehic... Read more
Incident date: Jan 28, 2026
When I drive over 65 mph, I feel the car lose stability, and sometimes I feel those movements in the steering wheel. Also, it doesn't show the actual tire tread depth. In addition. And there is a burning smell.
Incident date: Jan 29, 2026
Around 55,000 miles, my 2021 Chevrolet Blazer experienced a throttle body failure. The check engine light illuminated and the vehicle entered a reduced power/limp mode condition. Throttle response was significantly limited, and the vehicle could not accelerate normally. While the vehicle remained drivable, it took substantially longer to reach speed, which could pose a safety risk when merging int... Read more
Incident date: Dec 31, 2025
turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.
Incident date: Dec 31, 2025
turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.
Incident date: Jan 27, 2026
I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times
Incident date: Jan 29, 2026
The seat belt does not retract. There is a crack where the seat belts enter the post and compresses the seat belt. I took it to the dealer and they would love to fix it but there are no parts available so they can not do anything. In summary we use the seatbelt only as a decoration piece so we do not get ticket it by non-using a seat belt. I asked the dealer if I could try to fix it my myself but... Read more
Incident date: Jan 29, 2026
The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware ... Read more
Incident date: Jan 29, 2026
Vehicle was purchased from Leikin Motors in Willoughby Ohio on 15 SEP 2025. Since taking ownership, I have had 5 service visits for the same wiring harness issue and once for a throttle body replacement. Volvo has repeatedly denied the issue and has continued to perform more splices into the existing harness blaming the issue on rodents. The vehicle has went into limp mode multiple times and conti... Read more
Incident date: Jan 29, 2026
Vehicle was purchased from Leikin Motors in Willoughby Ohio on 15 SEP 2025. Since taking ownership, I have had 5 service visits for the same wiring harness issue and once for a throttle body replacement. Volvo has repeatedly denied the issue and has continued to perform more splices into the existing harness blaming the issue on rodents. The vehicle has went into limp mode multiple times and conti... Read more
Incident date: Jan 29, 2026
AEB system is initiating emergency braking at random times. Both on surface street, and the freeway on ramp. With and without weather, and without any obstacles or cars in the way. The vehicle comes it a complete stop when this happens and puts the driver in significant danger. At this point the dealer observed warning code on the dashboard, but it did not engage. Message relating to that the AE... Read more
DODGE
GRAND CARAVAN
(2017) - UNKNOWN OR OTHER
Jan 29, 2026
Incident date: Jan 28, 2026
Driving on the highway at highway speeds, heard clanking then a loud bang, then vehicle would not longer respond to the accelerator so we coasted onto the median. We had the vehicle towed and found out from a Ford dealer that the rear axle had broken due to Ford's failure to repair under Manufacturer Recall Number23S65 NHTSA Recall Number23V896 and that had caused damage to the rear differential. ... Read more
DODGE
GRAND CARAVAN
(2017) - SUSPENSION
Jan 29, 2026
Incident date: Jan 28, 2026
Driving on the highway at highway speeds, heard clanking then a loud bang, then vehicle would not longer respond to the accelerator so we coasted onto the median. We had the vehicle towed and found out from a Ford dealer that the rear axle had broken due to Ford's failure to repair under Manufacturer Recall Number23S65 NHTSA Recall Number23V896 and that had caused damage to the rear differential. ... Read more
Incident date: Nov 17, 2025
The ICCU in my car has failed twice, within an 8 month period. At each occurrence, after starting the vehicle, a loud pop was heard. The pop sound is known to be the fuse in-line with the ICCU. After driving the car a short distance, the dashboard displayed warning messages to "Check Electric Vehicle System" and to pull the car to a safe area. Fortunately, I was not moving fast and I was able ... Read more
Incident date: Nov 17, 2025
The ICCU in my car has failed twice, within an 8 month period. At each occurrence, after starting the vehicle, a loud pop was heard. The pop sound is known to be the fuse in-line with the ICCU. After driving the car a short distance, the dashboard displayed warning messages to "Check Electric Vehicle System" and to pull the car to a safe area. Fortunately, I was not moving fast and I was able ... Read more
Incident date: Nov 17, 2025
The contact owns a 2020 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the transmission was shifting roughly while upshifting or downshifting before slamming into gear. Several warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted and worsened. Ther... Read more
Incident date: Jan 1, 2024
Purchased this ford escape for our granddaughter with in the last 2 years as a used vehicle and during a recent visit to a local ford dealer for another issue, they noticed the rear subframe crossmember had rust holes across it. Not sure if it is unsafe to drive due to the main structure looks solid. The front and back of the subframe has the rust holes. No other warning signs except a visual insp... Read more
Incident date: Jan 13, 2026
Infotainment system fails on occasions. Sceen goes completely blank causing distraction while driving. There is currently a recall for this issue for 2019-2020 RDX.
Incident date: Jan 27, 2026
The contact owns a 2023 Chrysler Pacifica. The contact received notifications of NHTSA Campaign Number: 24V436000 (Back Over Prevention) and 25V302000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aw... Read more
Incident date: Jan 27, 2026
The contact owns a 2023 Chrysler Pacifica. The contact received notifications of NHTSA Campaign Number: 24V436000 (Back Over Prevention) and 25V302000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aw... Read more
Incident date: Jan 27, 2026
Front passenger wheel has a fracture. The structural integrity of the wheel is compromised and is causing the tire to leak air, which is dangerous and can cause loss of vehicle control and damage to suspension or brakes. It could also cause dangerous blowouts, which causes a safety concern for me and others on the road if that happens. The problem has been confirmed by the dealership where the ve... Read more
DODGE
GRAND CARAVAN
(2013) - ELECTRICAL SYSTEM
Jan 27, 2026
Incident date: Jan 16, 2026
My Lexus 2019 RX450H is making a squishing squeaking brake actuator noise when pressing the brake pedal. I located well publicized TSB’s documenting the awareness by Toyota/Lexus of the problem. (TSB: MC-10245447-9999) Brake Squawk/Knock Noise. I checked with my local Lexus dealership to see if my vehicle had been repaired. It had Not!. Temecula Valley Lexus, 42081 Dealer Drive, Temecula, Ca... Read more
Incident date: Jan 27, 2026
The contact owns a 2022 Ford Bronco. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, there was a misfire coming from the engine, and the vehicle jerked abnormally while depressing the accelerator pedal. The vehicle was taken to the dealer; however, the failure was not duplicated... Read more
Incident date: Jan 27, 2026
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into the park(P), the message "Shift to Park" was display on the instrument panel. No warning light was illuminated. The contact stated that the gear shifter was shifted out of park and back into park several times before being able to turn off the vehicle. The local dealer was not contacted. The vehi... Read more
Incident date: Jan 20, 2026
Twice now, my 2019 Giulia, which only has 27,100 miles, has flashed a check engine light and a "flash/lighting" symbol while driving at highway speeds. When this happened, the vehicle's throttle became unresponsive. This resulted in a sudden power loss--the accelerator would not respond to input, which creates a huge safety issue. I had it towed as I did not want to cause an accident. My trusted m... Read more
Incident date: Jan 20, 2026
This vehicle shudders and vibrates during shifting and acceleration at different speeds. Transmission shifts out of gear quite often leaving me stranded at times trying to make it safely out of traffic.
Incident date: Jan 20, 2026
This vehicle shudders and vibrates during shifting and acceleration at different speeds. Transmission shifts out of gear quite often leaving me stranded at times trying to make it safely out of traffic.
Incident date: Jan 20, 2026
Water intrusion occurred inside the rear taillight assembly, resulting in visible moisture/condensation within the housing and subsequent taillight malfunction/failure. The affected taillight performs critical rear lighting functions, including brake and signaling illumination. The presence of water inside the sealed taillight assembly indicates a failure of the lens or housing seal. Over time, m... Read more
Incident date: Jan 20, 2026
The transmission has completely gone out on my 2020 Ford edge the repair cost is $5500. I should not need a new transmission on a five year-old vehicle. There are several reports on this issue please advise.
Incident date: Jan 20, 2026
I brought my car in for the recall regarding the faulty check valve in the fuel tank. My check engine light had also just come on. I have a 2021 Kia K5 with 60,000 miles and the dealership tells me I have to replace all 4 fuel injectors since it's causing a "system too lean" message.
DODGE
GRAND CARAVAN
(2017) - POWER TRAIN
Jan 26, 2026
Incident date: Jan 1, 2021
Engine started knocking, complete loss of power and had to pull over immediately to avoid any further issues such as an accident