Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
DODGE
GRAND CARAVAN
(2015) — SERVICE BRAKES, HYDRAULIC
Nov 4, 2025
Incident date: Nov 2, 2025
The contact owns a 2006 Nissan Altima. The contact stated that since owning the vehicle, the brakes, brake pads, or brake rotors were replaced every year to a year and a half. The contact became aware of the failure while depressing the brake pedal with an abnormal, grinding sound coming from the vehicle. There was no warning light illuminated. The vehicle was initially serviced at a dealer; howev... Read more
Incident date: Oct 1, 2025
My head gasket is leaking and I saw that VW had other complaints about the engine code DNKA for year 2022 and after July 2023 the company had made a decision to redesign the head gasket and coatings. I don’t understand how this isn’t a recall just yet especially knowing that Taos 2022, has many problems than an average car. The dealership says I’m responsible for paying it but yet I have pro... Read more
Incident date: Oct 15, 2025
The contact owns a 2025 Chevrolet Equinox. The contact stated that the vehicle was experiencing rough idling and sputtering at start-up. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed with rough idling and fuel injector failure. The dealer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,0... Read more
Incident date: Feb 3, 2025
Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed... Read more
Incident date: Feb 3, 2025
I purchased this vehicle in December of 2024 at 37 miles on the car. The car shut down three times on me due to electrical issue, but the dealership said it was the battery and the electric, i have invoices for all of the visits. i didnt feel safe driving the vehicle so i let the car sit and rented through Turo. Recently in October, there was a loud squeek sound and vibration coming from my brake,... Read more
Incident date: Feb 3, 2025
I purchased this vehicle in December of 2024 at 37 miles on the car. The car shut down three times on me due to electrical issue, but the dealership said it was the battery and the electric, i have invoices for all of the visits. i didnt feel safe driving the vehicle so i let the car sit and rented through Turo. Recently in October, there was a loud squeek sound and vibration coming from my brake,... Read more
Incident date: Jun 6, 2025
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in traffic, the vehicle unexpectedly stalled. There was no warning light illuminated. The vehicle did not need to be restarted. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle wa... Read more
Incident date: Jun 1, 2025
2015 Buick Enclave put in Park, doors unlocked, got out and the vehicle moved while in park.
Crash
DODGE
GRAND CARAVAN
(2018) — FUEL/PROPULSION SYSTEM
Nov 3, 2025
Incident date: Oct 23, 2025
Fuel injectors failed after 4 years of having the car. This led to misfiring, shaking of car, and complete shut down of car within 10 seconds of starting the vehicle.
DODGE
GRAND CARAVAN
(2018) — SEATS
Nov 3, 2025
Incident date: Oct 23, 2025
The headrest airbag on the driver's side was deployed without any explanation.
Incident date: Oct 31, 2025
The “travel assist currently not available” warning keeps coming on over and over through a drive cycle. The dealer is telling me that the steering wheel needs to replaced. Since the car is out of the warranty period, they advised that the cost will be $999.
Incident date: Oct 31, 2025
I was just at the dealer mechanic for an oil change and asked about a slight pull to one side when stopping. after doing the oil change he cam back with a list of things the most significant of which was a that the front sub-frame was rotted out, as well as the rear bumper metal under the plastic cover. They gave me an estimate for the repairs exceeding $7000. Then I came home an researched this ... Read more
Incident date: Oct 31, 2025
I was just at the dealer mechanic for an oil change and asked about a slight pull to one side when stopping. after doing the oil change he cam back with a list of things the most significant of which was a that the front sub-frame was rotted out, as well as the rear bumper metal under the plastic cover. They gave me an estimate for the repairs exceeding $7000. Then I came home an researched this ... Read more
DODGE
CHALLENGER
(2023) — FUEL/PROPULSION SYSTEM
Nov 2, 2025
Incident date: Nov 1, 2025
I own a 2018 Honda Accord that was subject to a fuel pump recall. The dealership replaced the fuel pump in July 2025 as part of the recall. Shortly after the replacement, all dashboard warning lights illuminated. I took the vehicle in for diagnostic inspection and was informed that the fuel injector and head gasket had failed. The estimated cost of repairs is $5369.69. I believe these failures ma... Read more
Incident date: Oct 28, 2025
This issue affects all vehicles in the GMC lineup. The forward collision alert system is so sensitive that it gives false positives constantly which causes 2 major safety issues with the vehicle. First is that it brakes without warning and when completely unnecessary. The 2nd is that vehicles like mine with a heads up display, have the entire display flash a very bright yellow blocking the fiel... Read more
Incident date: Oct 28, 2025
When using ADAS, the vehicle brake does not remain engaged after the vehicle is stopped, resulting in uncommanded rollback when the car autonomously stops in traffic on a hill. This occurred repeatedly without warning, and with ADAS remaining fully engaged and unaware of the rollback until driver intervention. In one instance, uncommanded rollback caused a near-miss where the vehicle was only ... Read more
Incident date: Jan 31, 2023
I was moving forward about 5 mph to merge on to the main road when the emergency brake engaged, engine shut off, steering wheel locked and the 2023 Ram 1500 stopped blocking traffic. Instrument panel instructed me what to do . This was a dangerous situation especially if I was moving at a greater speed.
Incident date: Jan 31, 2023
When I first purchased in November of 2022 3 days after A) I've never had Air Conditioning B) The heat worked when it wanted to. C) 3 days after purchased (road trip) my whole front end was on the floor. I found that the entire front end of the power train was faulty. It had broken off. Costed me $900 to repair. D) The alarm and start up sensor is wired to the radio. E) Won't start without the ra... Read more
Incident date: Jan 31, 2023
When I first purchased in November of 2022 3 days after A) I've never had Air Conditioning B) The heat worked when it wanted to. C) 3 days after purchased (road trip) my whole front end was on the floor. I found that the entire front end of the power train was faulty. It had broken off. Costed me $900 to repair. D) The alarm and start up sensor is wired to the radio. E) Won't start without the ra... Read more
Incident date: Oct 31, 2025
The contact owns a 2021 Nissan Leaf. The contact stated that while charging the Lithium battery, the message that the battery had overheated was displayed. While driving on the freeway, the battery rapidly lost charge without warning. The vehicle decelerated to 5 MPH before stalling in the middle of the road. The contact ran across a four-lane highway to safety. The vehicle was later towed to the ... Read more
Incident date: Oct 31, 2025
The contact owns a 2013 Dodge Avenger. The contact stated that while driving approximately 75 MPH, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the check engine and oil warning lights were illuminated. The contact stated that after releasing the accelerator pedal, the vehicle lost motive power and eventually stalled. The vehicle failed to restart... Read more
Incident date: Oct 17, 2025
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the engine was making an abnormal knocking sound while driving and during start-up. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V328000 (Engine). The contact was concerned that the engine might seize. The vehicle was taken to an independent mecha... Read more
Incident date: Oct 17, 2025
The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. After several attempts, the vehicle restarted. The contact stated that the failure persisted. The contact stated that on a separate occasion, while starting the vehicle, after releasing... Read more
Incident date: Oct 31, 2025
The contact owns a 2015 Ford F-150. The contact stated that the rearview camera displayed a blank image while in reverse(R), and the message "Camera Unavailable" was displayed. The contact called the dealer and was informed that there was a recall on the VIN vehicle for the rearview camera. The contact arrived for the appointment and was informed that the recall was for the door latches and not th... Read more
Incident date: Oct 31, 2025
The contact owned a 2004 Dodge Ram 1500. The contact stated that while making a right turn into oncoming traffic, the vehicle rear-ended a semi-truck in front, where it came to a stop. No warning lights illuminated. The contact stated that the air bags failed to deploy during the collision. Additionally, the seat belts became inoperable and failed to restrain the contact, causing the contact to st... Read more
Crash
1 injured
DODGE
GRAND CARAVAN
(2019) — SUSPENSION
Oct 30, 2025
Incident date: Oct 1, 2025
My wheels and steering column makes an extremely loud clacking, squeaking noise when turning left or right almost like my shocks, cv axle or suspension is damaged. The dealer service center can not locate the problem. The infotainment systems does not connect via Bluetooth or usb making it impossible to be hand’s free or access any maps or apps. The dealers service center attempted repair but ... Read more
DODGE
GRAND CARAVAN
(2019) — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Oct 30, 2025
Incident date: Oct 1, 2025
THE CAMERA FOR REVERSE IS NOT GOOD. IT DELAYS TO COME ON, AND SEVERAL TIMES, THE CAMERA COMES UPSIDE DOWN.
Incident date: Oct 17, 2025
The contact owns a 2025 GMC Sierra 1500. The contact stated that while tapping the accelerator pedal, the vehicle suddenly accelerated. The contact stated that the tires were squealing. The contact drove over a cement barrier after depressing the accelerator pedal. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer ... Read more
DODGE
CHARGER EV
(2024) — AIR BAGS
Oct 30, 2025
Incident date: Oct 29, 2025
The SRS airbag fault has been popping up for a while on the van. I went to my local dealership to get this fixed. $1,500 later they tell me they fixed an airbag harness and the problem should be good to go. A week later the fault appears again. I feel like they’re just throwing parts at the van to fix this legitimate safety concern. Now they want to charge us $3,000 to fix another harness. For t... Read more
DODGE
CHARGER EV
(2024) — VEHICLE SPEED CONTROL
Oct 30, 2025
Incident date: Oct 29, 2025
While cruising on the highway at 55 MPH, I received a dashboard error message that indicated "Service Shifter". At the same moment, the lights on the gear lever went dark. I immediately took my foot off the throttle pedal, activated my right indicator, and changed lanes into the exit lane to leave the highway and determine what was wrong. As I was coasting down the exit ramp, I began to apply the ... Read more
DODGE
GRAND CARAVAN
(2017) — STEERING
Oct 29, 2025
Incident date: Oct 17, 2025
The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had ... Read more
DODGE
GRAND CARAVAN
(2019) — UNKNOWN OR OTHER
Oct 28, 2025
Incident date: Oct 28, 2025
Service Trailer Braking System alert intermittent & ongoing for months. Electrical fault? Possible fuse problem? Stranded with kids because car wouldn’t start. Later conducted diagnostics on battery and starter, both normal.
DODGE
GRAND CARAVAN
(2019) — STRUCTURE:BODY
Oct 28, 2025
Incident date: Oct 28, 2025
09/26/2024 Transmission had to be replaced at 47,000 miles. Without warning, the van began lurching forward at a stop light almost causing a collision and then completely stalled having to be towed to the shop. Luckily, I bought a service plan and only had to pay $100, but the parts list was $6,000+. Sliding rear doors have the electric assist option. On several occasions myself and my children h... Read more
DODGE
GRAND CARAVAN
(2019) — SEATS
Oct 28, 2025
Incident date: Oct 28, 2025
09/26/2024 Transmission had to be replaced at 47,000 miles. Without warning, the van began lurching forward at a stop light almost causing a collision and then completely stalled having to be towed to the shop. Luckily, I bought a service plan and only had to pay $100, but the parts list was $6,000+. Sliding rear doors have the electric assist option. On several occasions myself and my children h... Read more
Incident date: Oct 25, 2025
Vehicle will sometimes automatically emergency brake with nothing in front of it
Incident date: Oct 28, 2025
Previous recall for passenger ODS. Having continued issues with passenger airbag ODS not recognizing someone sitting there. Intermittently turns on and off even if no one is sitting there. Took it to a dealer and they want me to pay out of pocket for diagnostic and possible parts. Very high concern for even allowing someone to sit in the car (even my pregnant wife) in the case there was ever an ac... Read more
DODGE
GRAND CARAVAN
(2016) — ENGINE
Oct 28, 2025
Incident date: Oct 23, 2025
1. Component Failed: Engine bearings (main, A-, C-, L-link). The vehicle is available for inspection at the dealership. 2. Safety Risk: Complete engine failure while driving, causing loss of power and a high risk of a crash. 3. Problem Confirmed? Yes, by the Nissan dealership. 4. Inspected by Manufacturer? Yes, indirectly. Nissan issued official Safety Recall R25A8 for this exact defect. 5. Wa... Read more
DODGE
GRAND CARAVAN
(2016) — UNKNOWN OR OTHER
Oct 28, 2025
Incident date: Oct 23, 2025
while driving the engine light came on within 10 minutes the car started jumping in place and then within 5 minutes completely would not go in any direction forward reverse or neutral and just revved the torque locked up the transmission quit completely did not even give me time to pull over and access the issue was 7 min from home when completely quit
DODGE
GRAND CARAVAN
(2016) — VEHICLE SPEED CONTROL
Oct 28, 2025
Incident date: Oct 23, 2025
while driving the engine light came on within 10 minutes the car started jumping in place and then within 5 minutes completely would not go in any direction forward reverse or neutral and just revved the torque locked up the transmission quit completely did not even give me time to pull over and access the issue was 7 min from home when completely quit
Incident date: Oct 26, 2025
The check engine light went off and started blinking. The engine started making ticking noise. I pulled over. The check engine light kept blinking. I had the truck towed to the Chevy Dealership. They found damage to the lifter and camshaft. They had the truck for over 2 weeks. Luckily I purchased the extended warranty. But the repair still cost me 1,200.00 dollars out of pocket. And cost the ... Read more
Incident date: Oct 26, 2025
While driving on the highway with my 14-year-old child as a passenger, the vehicle began shaking/jerking and losing power. I activated hazard lights and exited; the car continued to struggle and is now parked due to safety concerns. O’Reilly scan P0304 (Cylinder 4 misfire). This occurred 12,703 miles after a dealer-performed tune-up (spark plugs x6) at Cable Dahmer CDJR (Kansas City, MO). Same-d... Read more
Incident date: Oct 26, 2025
While driving on the highway with my 14-year-old child as a passenger, the vehicle began shaking/jerking and losing power. I activated hazard lights and exited; the car continued to struggle and is now parked due to safety concerns. O’Reilly scan P0304 (Cylinder 4 misfire). This occurred 12,703 miles after a dealer-performed tune-up (spark plugs x6) at Cable Dahmer CDJR (Kansas City, MO). Same-d... Read more
Incident date: Oct 28, 2025
The contact owns a 2004 Nissan Sentra. The contact stated that while the vehicle was at an independent mechanic, the vehicle was diagnosed computer system failure, causing the vehicle to fail to start. The manufacturer was notified of the failure and informed the contact of NHTSA Campaign Number: 15V287000 (Air Bags), which was associated with the VIN. The manufacturer had the vehicle towed to the... Read more
Incident date: Oct 28, 2025
The ADAS do not work properly when it rains, when there is fog (density doesn't seem to be a factor when the warning light comes on), or first thing in the morning when there is condensation on the vehicle. These are the times when they are most needed to help the driver.
Incident date: Oct 28, 2025
The ADAS do not work properly when it rains, when there is fog (density doesn't seem to be a factor when the warning light comes on), or first thing in the morning when there is condensation on the vehicle. These are the times when they are most needed to help the driver.
Incident date: Oct 28, 2022
The contact owns a 2021 Cadillac Escalade. The contact stated that while driving approximately 40 MPH, there was an abnormal squealing sound coming from the engine compartment before the vehicle stalled in the middle of the roadway. The check engine warning light then illuminated. The vehicle was towed to the residence and was later examined by a mechanic who diagnosed that the engine had seized a... Read more
Incident date: Oct 10, 2025
To whom it may concern, I am writing to express my deep frustration regarding a serious issue with my Ford vehicle. My vehicle recently displayed code P0302 – Misfire Cylinder 2, which has been diagnosed as coolant intrusion into the cylinder. The recommended repair is a replacement long block, along with new hardware and seals. This is a known issue with certain Ford engines — one that Ford... Read more
Incident date: Jun 27, 2025
I am reporting a serious safety issue with the rear lower control arms on my 2015 Nissan Altima. The control arms have completely failed due to severe corrosion, and my vehicle is now undrivable. This failure occurred without warning and poses a significant risk to driver and passenger safety. I live in Massachusetts, where road salt is heavily used, and corrosion is a known hazard. I’ve learne... Read more
DODGE
GRAND CARAVAN
(2016) — ENGINE
Oct 27, 2025
Incident date: Oct 25, 2025
My car has been dying when I stop at stoplights. We took it into the dealership and they said the battery was sending error messages. So we replaced the battery. It is doing it again. Sometimes it starts but it is getting progressively harder to restart it. It is dangerous to be stalled at an intersection. The car is not even a year old.
DODGE
GRAND CARAVAN
(2017) — ENGINE
Oct 26, 2025
Incident date: Mar 28, 2025
It been twice that I have experienced lifters issues and damage caused to engine because of these. First time I fixed it in a NY mechanic shop because dealer workflow and expecting dates (all lifters, crankshaft, and seals were replaced new), less than 1 year later again the lifters failed (2) but this time ruined my engine. Went to local GM dealership and asked at service department if they could... Read more