Consumer Safety Complaints

Incident date: Jul 20, 2024

***Radio system not working properly no longer connecting properly to phone, sounds muffled to the receiver on the other end of call, audio connect is not allowing me to be heard and I got a brand new updated phone! Thinking that was the issue. It wasn’t the phone, there was a precious recall regarding system updates issues, that I saw on here, but I was never notified about it!! *Audio ha... Read more

Incident date: Sep 16, 2025

The contact owns a 2024 Dodge Durango. The contact stated that the vehicle was equipped with dual exhaust pipes located on the driver's side and passenger's side of the vehicle. The contact stated that while the vehicle was parked, the contact noticed that a part of the passenger's side rear bumper that was close to the exhaust pipe had melted significantly, and the failure started to occur on the... Read more

Incident date: Aug 1, 2025

Air conditioning system failed. Stopped blowing cool air. Leak developed in system and it was traced to the evaporator core

Incident date: Aug 1, 2025

Air conditioning system failed. Stopped blowing cool air. Leak developed in system and it was traced to the evaporator core

Incident date: Sep 5, 2025

Passengers front seat head rest deployed on its own. The air back feature of my head rest deployed and it broke in the process. It is available for inspection. It happened when I was cleaning my car. So thank goodness not when I am driving. I was actually cleaning my car to trade it in for a dodge durango but after reading some articles that this is considered normal wear and tear also that dodge ... Read more

Incident date: Sep 14, 2025

At 99500 the transmission went Kaputt! Repair man says metal shavings obstructed flow of fluid, through the filter, into the transmission, not allowing for running the car forward or backward. Very dangerous as we were driving down a highway when it just stopped working. Vehicle is only 6 years old. Why would this happen so soon?

Incident date: Jan 1, 2023

My 2017 dodge journey needs to have the catalytic converter replaced. I drive my family to and from school and work on a daily basis and my families lives are at risk should this fail. The same issue is under a recall for the previous year 2016, and I am well aware of the VIN process, and how they can be “updated”, which means the parts are 2016 parts but then the vehicle was “re-vin” to r... Read more

Incident date: Sep 1, 2025

Passenger side sliding door can't be unlocked manually or by the fob, will not open by the handle inside or out. Passengers are unable to exit vehicle through passenger sliding door.

Incident date: Sep 14, 2025

Head rest deployed out of no where and we can’t reset it.

Incident date: Sep 4, 2025

Not being able to scroll through the presets on the steering wheel is a safety hazard. I previously had a 2023 Compass, and it had the buttons on the back of the steering wheel that allowed you to cycle through presets, step through channels up and down one by on and change the source (Sirius, FM, AM, Phone). All without having to take your eyes off the road to swipe through screens to find what y... Read more

Incident date: Sep 12, 2025

Driver side front headrest exploded/deployed while the car was parked. The plastic latch inside the headrest is broken so resetting it is impossible. This is concerning and highly dangerous! Upon researching this, it’s a known issue for Dodge models and yet isn’t a recall? My car was parked when this happened.

Incident date: Sep 12, 2025

The contact owns a 2014 Dodge Durango. The contact stated that while making a turn at a slow speed, there was an abnormal sound coming from the front driver’s side headrest, and the headrest deployed unintendedly. The contact had her two children inside the vehicle during the failure. The children had not sustained any injuries. The contact was unable to push the headrest back into the housing. ... Read more

1 injured

Incident date: Jul 10, 2025

Driving on freeway , lost power Cruise control automatically shut off yellow light shape of a motor came on ; on the upper left side of the dashboard, had to pull over on side of freeway. Able to restart after a little bit. Another time sitting at traffic light shuts off , same light again . Another time had to wait from 11 pm to 3 am before it started and had called a tow truck.. THE RECALL IT FA... Read more

Incident date: Aug 1, 2025

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while entering the vehicle, the contact became aware that the driver's side headrest had deployed without impact. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600.

Incident date: Aug 27, 2025

The contact owns a 2004 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and stalled. In addition, the vehicle vibrated before losing power. The vehicle stalled at an intersection. The contact was stopped for hours, and the vehicle failed to restart. After six hours, the tow truck arri... Read more

Incident date: Sep 5, 2025

Left turn signal stopped working. I learned to find out that it’s not replaceable. The whole headlight assembly needs to be replaced the cost of it over $1000. My vehicle is only four years old. Why isn’t it on a recall or replaceable by the manufacturer on the warranty?

Incident date: Sep 11, 2023

The contact owns a 2018 Dodge Challenger. The contact stated that while driving at various speeds, the left turn signal light failed to function as intended. The turn signal light on the instrument panel was flashing erratically. The message "Left Turn Signal Out" was displayed. The vehicle was not diagnosed or repaired. The contact stated that on a separate occasion, while driving at various spee... Read more

Incident date: Sep 6, 2024

Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it’s defective - the car only had 23,000 miles when problem started

Incident date: Jun 13, 2025

My back up camera goes black or it has lines all over it, sometimes it works out times i can't see nothing, have to stick my head out to back up.

Incident date: Sep 1, 2025

While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only traveling 25 mph. No police or anyone else involved Ed. Wasn't sure what to do. I saw a recall for this ... Read more

Incident date: Sep 1, 2025

While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only traveling 25 mph. No police or anyone else involved Ed. Wasn't sure what to do. I saw a recall for this ... Read more

Incident date: Aug 15, 2025

Drive shaft broke and my car is not on recall list . It has under 60000 miles. Manual

Incident date: Aug 1, 2022

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

Incident date: Aug 1, 2022

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

Incident date: Aug 1, 2022

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

Incident date: Apr 7, 2021

upper control arm cracked which is a safety violation and should be a recall. TRW 52106776 Control arm is the cracked part in the picture My son replace both control arm and send it for alignment total cost was as below; Parts $280 + Alignment $192.59= $472.59 I like Dodge to refund me for $460

Incident date: Aug 15, 2025

When accelerating to pass another car in front of us on a 2 lane highway we experienced a loss of power and all instrumentation flashed on/off/on, then it posted a check engine light and stated that auto start stop wasn't working. Power came back and we finished the pass but it could have resulted in a head on collision.

Incident date: Sep 6, 2025

The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the MTC unit failed to function as intended. The contact stated that while the system was enabled, the system independently switched between the heating and cooling systems. In addition, the defrost system was deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or de... Read more

Incident date: Sep 4, 2025

While driving the vehicle the shifter link bushing detached from the cable and came off the transmission causing the shifter to start floating and I lost all control of the shifter so I could not take my car out of the gear it got stuck in

Incident date: Sep 4, 2025

While driving the vehicle the shifter link bushing detached from the cable and came off the transmission causing the shifter to start floating and I lost all control of the shifter so I could not take my car out of the gear it got stuck in

Incident date: Sep 4, 2025

While driving the vehicle the shifter link bushing detached from the cable and came off the transmission causing the shifter to start floating and I lost all control of the shifter so I could not take my car out of the gear it got stuck in

Incident date: Aug 31, 2025

Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.

Incident date: Aug 23, 2024

Passenger headrest airbag went off /exploded open while I was parking the van in my driveway. No one was sitting in the passenger seat so no one was injured. Yes, you can inspect it. I called dodge but they said there were no recalls. No one has inspected it. No warning lights.

Incident date: Aug 26, 2025

I have a 2014 Dodge Caravan.The van only has 48 k miles. The battery went bad so I replaced the battery. Then the problem started. 1st the car will NOT turn off. I remove the key and the engine is still running and won't turn off. I had to remove the ASD relay which was very hot. Once I was able to shut down ,now the dashboard shows the car in reverse but it is actually in park and won't come out ... Read more

Incident date: Aug 26, 2025

I have a 2014 Dodge Caravan.The van only has 48 k miles. The battery went bad so I replaced the battery. Then the problem started. 1st the car will NOT turn off. I remove the key and the engine is still running and won't turn off. I had to remove the ASD relay which was very hot. Once I was able to shut down ,now the dashboard shows the car in reverse but it is actually in park and won't come out ... Read more

Incident date: Aug 26, 2025

I have a 2014 Dodge Caravan.The van only has 48 k miles. The battery went bad so I replaced the battery. Then the problem started. 1st the car will NOT turn off. I remove the key and the engine is still running and won't turn off. I had to remove the ASD relay which was very hot. Once I was able to shut down ,now the dashboard shows the car in reverse but it is actually in park and won't come out ... Read more

Incident date: Aug 22, 2025

The contact owns a 2011 Dodge Durango. The contact stated that upon starting the vehicle, the engine overheated after idling for 10 minutes. A mobile mechanic arrived at the residence and replaced the upper and lower coolant hoses and the thermostat; however, the failure persisted, and the coolant reservoir was significantly hot. A second mechanic diagnosed that the head gasket had failed. The veh... Read more

Incident date: Aug 25, 2025

Here in AZ we had some strong monsoon storms and during one last week, my car was shaken from the winds and rains so bad that my driver side curtain airbag was visible. It did not fully deploy but the bag was exposed. There is a current recall on these bags but since this happened before the recall fix(at the shop now getting replaced) should insurance have been contacted before hand since this wa... Read more

Incident date: Sep 5, 2025

Front gas tank strap pulled out from (rusted)-frame. Dropping front of (full) gas tank inches from road. I’m told there was an extended warranty for the issue. That I never received notice of. It has since expired. I found recall - U04/NHTSA 18V-160 That I’m also told doesn’t apply to my vehicle. Odd that the extended warranty would have. But the recall doesn’t?

Incident date: Sep 4, 2025

The engine began stalling and reving while driving. It is at the shop with an estimate of 2500.00 to 4000.00 to repair due to faulty cylinder #2. Researching this, we are not the first to have issues. As stated by my repair place, it’s a ticking time bomb waiting for it to cause a serious major incident and possible injuries. Vehicle is less than 8 years old and less than 100,000 miles

Incident date: Oct 1, 2023

The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

Incident date: Oct 1, 2023

The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

Incident date: Aug 26, 2025

The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed and attempting to slow down, the brake pedal was slightly depressed and there was an abnormal vibration in the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake pads and rotors on the driver’s and passenger’s side front ... Read more

Incident date: Aug 26, 2025

The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed and attempting to slow down, the brake pedal was slightly depressed and there was an abnormal vibration in the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake pads and rotors on the driver’s and passenger’s side front ... Read more

Incident date: Sep 4, 2025

Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision

Incident date: Sep 4, 2025

Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision

Incident date: Sep 4, 2025

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.

Incident date: Dec 31, 2024

Truck does not want to stay in the road. It hops to the right with the steering not being turned. Cannot tell when it is going to do it.

Incident date: Dec 31, 2024

Truck does not want to stay in the road. It hops to the right with the steering not being turned. Cannot tell when it is going to do it.

Incident date: Dec 31, 2024

Truck does not want to stay in the road. It hops to the right with the steering not being turned. Cannot tell when it is going to do it.