Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
DODGE
GRAND CARAVAN
(2019) - ELECTRICAL SYSTEM
Feb 18, 2026
Incident date: Feb 17, 2026
See attached document for complaint.
Incident date: Dec 10, 2025
1) In May of 2025 I attempted to have the dealership complete the recall which the GM app told me to schedule. Related to the L87 engine failure. According to their own document my engine manufacture date was to be replaced a defective. The dealer told me that there was "no resolution for the issue and turned me away. (see attachments) 2) In June GM changed the procedure adding the PICO test. (... Read more
Incident date: Dec 10, 2025
am writing to formally report a serious safety issue with my Volkswagen Atlas. The SOS system is malfunctioning, and as a result, I am unable to use cruise control. The vehicle is displaying system errors, and I have been informed that this issue affects multiple driver-assistance features. This malfunction creates a dangerous driving condition. The SOS system is intended for emergency assistance,... Read more
Incident date: Jan 24, 2026
Electrical/Motor~ Yes, Myself, [XXX] daughter and others safety is at risk from stalling in a busy intersection. yes, its happened multiple times. The dealerships says its not throwing a code and have nothing to go off of. No, the manufacturer hasnt checked it. the RPM went up and down. No other lights on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.... Read more
Incident date: Jan 24, 2026
Electrical/Motor~ Yes, Myself, [XXX] daughter and others safety is at risk from stalling in a busy intersection. yes, its happened multiple times. The dealerships says its not throwing a code and have nothing to go off of. No, the manufacturer hasnt checked it. the RPM went up and down. No other lights on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.... Read more
Incident date: Jan 24, 2026
Electrical/Motor~ Yes, Myself, [XXX] daughter and others safety is at risk from stalling in a busy intersection. yes, its happened multiple times. The dealerships says its not throwing a code and have nothing to go off of. No, the manufacturer hasnt checked it. the RPM went up and down. No other lights on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.... Read more
Incident date: Oct 3, 2025
See attached document for complaint.
Incident date: Oct 3, 2025
See attached document for complaint.
Incident date: Feb 18, 2026
The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the passenger's side windshield exterior A-Pillar trim separated from the vehicle. The vehicle was taken to the dealer, where it was inspected, and the dealer confirm... Read more
Incident date: Feb 18, 2026
The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally the rearview camera image appeared upside down or distorted. The contact received notification of NHTSA Campaign Number: 25E052 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the rearview c... Read more
Incident date: Feb 15, 2025
See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am very upset with your company. I keep receiving these recall notices/letters and I call the Ford Dealer to set up an appointment and they tell me the part is not available. This has been going on for over a year!!!! If this is a safety recall then why is it not important enough to s... Read more
Incident date: Nov 18, 2024
Code P200A and P2D2D showed up, linking to an intake manifold issue. After researching, shows connected to Recall VB1. After speaking with FCA Recall department, they said that the recall was completed. To my knowledge, the vehicle is having the same related issues as the state previous to the recall. FCA will not initiate another recall on my vehicle to resolve the issue the VB1 recall was suppos... Read more
Incident date: Nov 18, 2024
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally... Read more
Incident date: Feb 17, 2026
The contact owns a 2020 Acura MDX. The contact stated that the front windshield camera became inoperable. There were unknown warning lights illuminated. Additionally, the control arms failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The windshield was replaced with an aftermarket part at an auto body shop. The control arm was replaced at the local dealer. The ... Read more
Incident date: Feb 16, 2026
See attached document for complaint. Joe Cooper Lincoln replaced our car's faulty backup camera on August 22, 2025, as documented in the attached copy. A few days later we received an email from Carfax saying that there was a recall for this defect. It did not seem fair to pay $566.91 for the repair since there was a recall. Joe Cooper Lincoln confirmed awareness of the recall but had not yet rec... Read more
Incident date: Feb 16, 2026
Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing the door from opening from both the inside and outside and creating an occupant entrapment risk. The failure is fully reproducible and ongoing. The condition first occurred without any prior warning signs, messages, or symptoms and has persisted for more than a day without resolving... Read more
Incident date: Feb 17, 2026
While making the short drive to work on surface streets I was given a warning in an amber circle to check the electrical system. Moments later I was presented with a warning in a red circle reading "Stop vehicle and check power supply"; accompanying this warning was a drastic loss in power. Had I been on the highway I would not have been able to maintain speed with the likelihood of being stranded... Read more
Incident date: Feb 2, 2026
While driving at speed, I heard a pop noise from the car. A few seconds later, I received notification to check vehicle electric system. The vehicle slowed down despite my increasing throttle input. I was able to limp to a parking lot where it was flat bed towed. This experience matches a previous issue I had when it was diagnosed with an ICCU failure with the same vehicle.
Incident date: Dec 31, 1969
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, th... Read more
Crash
Incident date: Dec 31, 1969
On January 27, 2026, while driving my 2023 Land Rover Range Rover a red warning light came on the dashboard stating "Electric default detected". Following this warning light while driving the vehicle lost power and was unable to drive, steer, or brake. I was able to safely get the vehicle to the side of the road. After having it towed to the Richmond Land Rover of Richmond, VA, the following da... Read more
Incident date: Apr 6, 2024
engine light #2 GDI injector at 60,900 miles been repaired but not under warranty out at 60,000 miles
Incident date: Feb 3, 2026
The transmission does not shift properly.\n And causes it to overheat, this has been a known problem with Ford motor company. I have called and can get no help with them. The repair cost way more than my vehicle is worth. I can't find a transmission company to even do it. There have been buybacks and extended warranties for this very issue. However, my car has more miles. Than the extended more, ... Read more
Incident date: Dec 19, 2025
Since the release of V14, the Full Self-Driving (FSD) system automatically defaults to operating approximately 7 MPH above the posted speed limit. This occurs on all road types, including city streets and highways. When FSD is engaged, the vehicle sets the cruising speed above the detected speed limit without driver input. There is no setting that allows the driver to enforce strict compliance wi... Read more
Incident date: Jan 28, 2026
On multiple occasions, the transmission does not respond to gear changes such as moving from drive to reverse or park into drive. On those occasions, the D for drive would be blinking. More concerning and very dangerous is a lack of propulsion mid drive, the transmission would not go into gear. The engine would rev high, and it would not move forward, except by whatever momentum it originally had.... Read more
Incident date: Jan 28, 2026
On multiple occasions, the transmission does not respond to gear changes such as moving from drive to reverse or park into drive. On those occasions, the D for drive would be blinking. More concerning and very dangerous is a lack of propulsion mid drive, the transmission would not go into gear. The engine would rev high, and it would not move forward, except by whatever momentum it originally had.... Read more
Incident date: Jan 28, 2026
While operating vehicle, driver's side seat belt frequently disconnects without warning.
DODGE
GRAND CARAVAN
(2019) - UNKNOWN OR OTHER
Feb 15, 2026
Incident date: Sep 27, 2025
2014 Kia Sorento sxl Pearl White paint just peeling off the vehicle in large pieces. Seems to be a common issue that Kia does not want to fix. Paint is peeling from both left and right pillars, the hood and the top towards the fin. Started about a year ago and is getting progressively worse. The paint needs to be recalled and effected vehicles repainted.
Incident date: Feb 1, 2026
My 2023 Silverado 1500 6.2L ZR2 AEV with 17,500 miles went into the shop for the L87 Loss of Propulsion recall, on 20 OCT 2025. The dealership didnt contact me for 2 weeks, so I called. They than told me my truck failed the pico test and needed a new engine. I also asked for my leaf springs to be looked at under tsb for excessive noise. I also asked for my ZR2 to have the new update installed for ... Read more
DODGE
GRAND CARAVAN
(2017) - ENGINE
Feb 14, 2026
Incident date: Jul 13, 2025
Cars burns over a quart of oil every 1000 miles. No oil light comes on on ever.
Incident date: Dec 31, 1969
The safety situation happened when my wife's car got stuck while driving at about 25-30 MPH in the middle of the road.Next day At the nearest Audi service center they found that water has gotten into the rear of the trunk and damaged the electronic module which caused the car to stall.The first repair was estimate at 4600 $ .After the repair the car was inoperable.The next repair was estimated at ... Read more
Incident date: May 25, 2022
My electric power stear started to go in and out as I was driving. It got very hard to stear and as I was trying to turn would cone back on causing me to drive off the road into a ditch. Now dose not work at all
Crash
DODGE
GRAND CARAVAN
(2019) - ENGINE
Feb 14, 2026
Incident date: Jun 6, 2025
No compression head gasket prob not running hot or water being used but cylinder test shows no compression and combustion leak detector test shows leak
DODGE
GRAND CARAVAN
(2019) - UNKNOWN OR OTHER
Feb 14, 2026
Incident date: Jun 6, 2025
Car can’t read transmission gears the stabilitrak service is on
Incident date: Feb 9, 2026
The vehicle has been in to the dealer multiple times for electrical system failures. The car is not safe to drive and has stalled multiple times while driving. The system has errors that light up stating there is an electrical system failure. The car has stopped driving in the middle of a trip, I have been stuck with my family multiple times while on short trips and long trips. The vehicle has bee... Read more
Incident date: Jun 5, 2024
Two of the same faults occurred within the same month of each other. The first: while driving home from work on the highway, while heavily raining, without warning every alarm light possible engaged, windshield wipers went full speed, vehicle would not shift, and my steering locked up (not to be confused with lost power steering). After about a mile I was able to encourage the Jeep off the side ... Read more
Incident date: Jan 20, 2026
The contact owns a 2025 Buick Envision. The contact stated that upon picking up the vehicle from the dealer a day after purchasing the vehicle, while attempting to start the vehicle, the vehicle failed to start, with several unknown warning lights illuminated. The dealer replaced the battery; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that the... Read more
Incident date: Dec 31, 1969
The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control over the braking system which can cause a vehicle crash. We have to limit the driving we do with our v... Read more
Incident date: Dec 31, 1969
There was no specific incident with my car. This was a voluntary safety recall due to issues with the hybrid models of JEEPs. There is risk of fire. There is no remedy. This is a safety issue and I am unable to use the car with benefits of hybrid and battery technology as it was sold to me.
Incident date: Dec 31, 1969
The horn in our 2025 Hyundai Tucson failed. We took the vehicle to two separate dealerships to get replaced, but were told the horns were out of stock with no ETA for parts. I followed up multiple times over several months with both dealerships, but got nowhere. This is a huge safety issue. How can Hyundai not correct this issue?
Incident date: Dec 15, 2025
My 2016 dodge dart is losing all fluids after putting fluids in the car . My back calipers keep coming off the system , my hose keep detaching or blowing off. Losing power and it's not shifting . I have called dodge and ford where I purchased the car , I also made reports with corporate office of dealership I bought it from . No one told me there was any problems with the make and model of the veh... Read more
Incident date: Feb 7, 2026
Infotainment Console system crashes and has definite Failure which causes driver to lose visibility of climate controls and other safety features like backup camera settings and controls, this issue is reported amongst a widespread amount of Jeep renegade 2019 owners and after inspection dealer is only recommending 100% replacement at cost of driver. This is a national risk issue.
Incident date: Sep 13, 2012
My 2018 Ram 2500 has an active safety recall for the ABS/EBS system that has been open for over two years with no remedy or parts available. The issue was first noticed in August of 2023. I contacted CDJR dealership on how to repair this issue. This is a serious safety defect that directly affects braking stability, trailer brake communication, and emergency handling. Because the ABS module and... Read more
Incident date: Feb 11, 2026
On February/12/2026 I was slowing down normally in a 25mph zone to stop at a red light and just before the moment that my vehicle actually came to a stop I heard a loud breaking sound coming from the front and I felt my vehicle's nose dip down on the passenger side. It was obvious that something major broke so I did not proceed or attempt to drive from that point. I turned on my 4 way flashers and... Read more
Incident date: Jan 1, 2024
2011 Audi A6 seems to be overlooked compared to the rest of the Audi’s yet the Audi has so many different issues such as timing chain such as water pump, such as brake issues, such as rack pinion yet there hasn’t been anyone investigating this in particular make a model it needs to be done for safety reasons. Additionally, I was never contacted for the airbags cars registered DMV and nobody ha... Read more
Incident date: Feb 11, 2026
My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past reca... Read more
DODGE
GRAND CARAVAN
(2019) - POWER TRAIN
Feb 12, 2026
Incident date: Jan 8, 2026
The vehicle experienced a sudden loss of motive power and became inoperable due to failure of the high-pressure fuel system. This VIN is subject to an active safety recall (NHTSA 24V957 / Ford 24S78) addressing high-pressure fuel pump failure that can result in loss of motive power while driving. Prior to failure, the vehicle exhibited reduced engine performance and drivability issues consistent ... Read more
DODGE
GRAND CARAVAN
(2016) - POWER TRAIN
Feb 12, 2026
Incident date: Jan 1, 2022
A victim of the fault cvt transmissions. Known and recorded faulty transmissions but into these models and these year Toyotas. Dealership wants $12000 to change whole trans with no support.
Incident date: Dec 1, 2023
Vehicle stopped charging and will not charge using a level 1 or level 2 charger. It will charge at a level 3 charger only. Took it to a Hyundai dealership and they did a software update and said it was fixed. Took it home and still would not charge. Took it to another Hyundai dealership and they said it was an ICCU issue they had been seeing and it would need to be replaced. I have read from many ... Read more
Incident date: Dec 1, 2023
Vehicle stopped charging and will not charge using a level 1 or level 2 charger. It will charge at a level 3 charger only. Took it to a Hyundai dealership and they did a software update and said it was fixed. Took it home and still would not charge. Took it to another Hyundai dealership and they said it was an ICCU issue they had been seeing and it would need to be replaced. I have read from many ... Read more