Consumer Safety Complaints

Incident date: Sep 20, 2025

The contact owns a 2016 Dodge Charger. The contact purchased the vehicle, and the vehicle was taken for the Emissions Test; however, the vehicle failed the Emissions Test. The contact notified the dealer and was informed that some unknown sensors had been replaced, and to allow for a week for the vehicle to adjust. The vehicle was taken to the dealer, and the vehicle failed to start. The vehicle w... Read more

Incident date: Sep 30, 2025

The contact owns a 2024 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufa... Read more

Incident date: Sep 24, 2025

On [XXX], at 5 pm, at [XXX] , the vehicle went into park, but showed as reverse, and the key was unable to be removed, or turn the electrical system off, or place the vehicle in park. I contacted The General Insurance Company Roadside assistance; a tow truck was dispatched. It took several hours, 2-3 hrs. for the driver to arrive. He stated he was familiar with Phillips CJDR, and new exactly wh... Read more

Incident date: Sep 24, 2025

On [XXX], at 5 pm, at [XXX] , the vehicle went into park, but showed as reverse, and the key was unable to be removed, or turn the electrical system off, or place the vehicle in park. I contacted The General Insurance Company Roadside assistance; a tow truck was dispatched. It took several hours, 2-3 hrs. for the driver to arrive. He stated he was familiar with Phillips CJDR, and new exactly wh... Read more

Incident date: Sep 24, 2025

On [XXX], at 5 pm, at [XXX] , the vehicle went into park, but showed as reverse, and the key was unable to be removed, or turn the electrical system off, or place the vehicle in park. I contacted The General Insurance Company Roadside assistance; a tow truck was dispatched. It took several hours, 2-3 hrs. for the driver to arrive. He stated he was familiar with Phillips CJDR, and new exactly wh... Read more

Incident date: Aug 1, 2022

A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.

Incident date: Aug 1, 2022

A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.

Incident date: Aug 2, 2025

Bought this 2019 dodge journey in Aug 2020. Immediately noticed the headlight condensation. Brought it to the dealership to investigate and they told me it would require a whole new headlight part that would be chargeable and not covered under any warranty.

Incident date: Apr 1, 2021

Bought this vehicle Aug 2020 and backup camera worked fine. Shortly after purchase the backup camera started flickering and would either be upside down or black. During my April 2021 oil change I had the dealership look into it and they said it would be costly and labor intensive to check the wiring so I didn't have anything done. To this day it is 99% of the time upside down. Every once in awhile... Read more

Incident date: Sep 29, 2025

I had the recall for the transmission bushing shifter cable fixed at Greenway Dodge. Clearly still a defective piece. It broke again… they’re trying to charge me $850+ to fix it again. I can’t afford that for this car that’s been nothing but a lemon. Why should i have to pay for a repeatedly defective part? It’s wrong.

Incident date: Sep 28, 2025

Puerto Rico State Government vehicle (Policia de Puerto Rico). Front panel lights show a Warning/safety panel light related to Air Bags. Same as Dodge Charger that have an urgent safety recall by Dodge.

Incident date: Apr 24, 2025

The drivers side headlight fuse melts continuously causing the headlights to go out specifically use 15 and few 16 for the HID headlights.

Incident date: Apr 24, 2025

The drivers side headlight fuse melts continuously causing the headlights to go out specifically use 15 and few 16 for the HID headlights.

Incident date: Sep 1, 2025

Transmission shuddering while accelerating and intermittent code for "low pressure" this vehicle checks as not being a part of recall despite the issue similar to the recall.

Incident date: Sep 27, 2025

MY WIFE RETURNED HOME FROM A SHORT TRIP HERE IN TOWN AND IS UNABLE TO PLACE THE VEHICLE IN PARK. THE SHIFTER INDICATOR IS STUCK IN REVERSE. THIS IS REMINISCENT OF THE ORIGINAL RECALL I BELIEVE IN 2019 REQUIRING A BUSHING ON THE TRANSMISSION CABLE.

Incident date: Sep 12, 2025

.....2014 Dodge Grand Caravan...dc: 07-14...approx date of incident:09-12-2025...reported to Dealer and Dodge customer svc @ 1997. Reported on 09 - 24,25,26 - 2025, after researching on you tube and the net and finding other vehicles with same issue, dodge case was opened with NO assistance from dodge at this time! Out of warranty! Dodge is aware of the problem and extended a warranty on the issue... Read more

Incident date: Aug 30, 2025

Cluster info not working as it should

Incident date: Aug 30, 2025

Cluster info not working as it should

Incident date: Sep 1, 2025

The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the transmission was slipping while shifting to second gear, and the vehicle lost motive power and failed to respond with the RPM elevated. The message to “Shift to Park and Restart” was displayed. There was no warning light illuminated. The vehicle was taken to a ... Read more

Incident date: Sep 1, 2023

The Driver's Side headlight Daytime Driving Light and Blinker stopped working at around 40k miles. We currently have have about 85k miles on it. The dealership stated is till cost over $1,000 to replace the headlight as the LED DRL and Blinker is not replaceable and the entire unit must be replaced.

Incident date: Sep 1, 2025

Odometer Fraud. The contact purchased a 2013 Dodge Durango. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 136,000. It was later discovered that the mileage on the Title was 168,000.

Incident date: Sep 22, 2025

The 8.4 Uconnect radio controls many aspects of the vehicle including hands free communications. When a communication device is paired to the system, at a random time, the device becomes unpaired and hands free communication becomes unusable. Additionally, at a random time, when the steering wheel communication button is pressed, the voice prompt announces "SIRI not connected". At that point, hand... Read more

Incident date: Sep 2, 2025

Sudden reduction in power event. Happened day after latest software update. Harsh slowdown with multiple lamps. "Reduced power" "brake regeneration disabled" unable to read battery percentage" Almost got rear ended. Also believe the service electrical system lamp has been disabled.

Incident date: Sep 2, 2025

Sudden reduction in power event. Happened day after latest software update. Harsh slowdown with multiple lamps. "Reduced power" "brake regeneration disabled" unable to read battery percentage" Almost got rear ended. Also believe the service electrical system lamp has been disabled.

Incident date: Sep 2, 2025

Sudden reduction in power event. Happened day after latest software update. Harsh slowdown with multiple lamps. "Reduced power" "brake regeneration disabled" unable to read battery percentage" Almost got rear ended. Also believe the service electrical system lamp has been disabled.

Incident date: Sep 23, 2025

Odometer Fraud. The contact purchased a 2022 Dodge Charger. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 49,000, and at the time of registration, it was discovered that the mileage was 93,000.

Incident date: Sep 17, 2025

The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side front LED headlight was flickering. The driver was unable to drive at night. The Police had made the contact aware of the situation. The vehicle was taken to the local dealer, where it was determined that the lamp housing assembly needed to be replaced. The dealer informed the co... Read more

Incident date: Dec 31, 1969

After filling the gas tank with gas.Car starts missing and engine will stall . If you stop at red light after filling up car will stall and the engine stops running. If you dot fill the car up to full it has no problem running it does as it should

Incident date: Aug 6, 2025

When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or hesitates. It feels like it’s about to stall, but it doesn’t fully turn off. It keeps doing this off and on when I stop or try to go again. It's very scary and dangerous.

Incident date: Aug 6, 2025

When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or hesitates. It feels like it’s about to stall, but it doesn’t fully turn off. It keeps doing this off and on when I stop or try to go again. It's very scary and dangerous.

Incident date: Sep 24, 2025

Odometer Faud. The contact purchased a 2016 Dodge Charger. The contact stated that while attempting to have the vehicle diagnosed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 116,000 and at the time of diagnosis, it was discovered that the mileage was approximately 120,000.

Incident date: Aug 1, 2025

My 2021 Dodge Durango drivers side daytime running light went out around 55000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the d... Read more

Incident date: Aug 1, 2025

My 2021 Dodge Durango drivers side daytime running light went out around 55000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the d... Read more

Incident date: Sep 15, 2025

While driving under normal conditions on September 15, 2025, the right front wheel rim detached from my Dodge 2025 Hornet UT ZACNDFAN7R3A14662. The detached rim struck and dented the right front door, and I was forced to purchase a replacement rim. This vehicle is still under warranty. A wheel rim separating from the vehicle is a serious safety defect that could cause loss of control, property dam... Read more

Incident date: Sep 15, 2025

While driving under normal conditions on September 15, 2025, the right front wheel rim detached from my Dodge 2025 Hornet UT ZACNDFAN7R3A14662. The detached rim struck and dented the right front door, and I was forced to purchase a replacement rim. This vehicle is still under warranty. A wheel rim separating from the vehicle is a serious safety defect that could cause loss of control, property dam... Read more

Incident date: Sep 24, 2025

The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, followed by the sound of metal striking the vehicle. Upon inspection, the contact discovered that the fuel tank strap had detached from the vehicle due to extensive corrosion. The vehicle was taken to the dealer, but was not diagnosed or... Read more

Incident date: Sep 5, 2025

The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicl... Read more

Incident date: Sep 5, 2025

The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicl... Read more

Incident date: Sep 5, 2025

The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicl... Read more

Incident date: Sep 12, 2025

last Friday on my way home from lunch, my car went into turtle mode randomly as I was at stop light. Luckily, I was literally a half mile away from the dealership, so I limped to the dealership and parked it right in the service station. One of the service advisors immediately plugged in the computer to pull up the codes. The dealership was great and gave me a loaner and told me they had a special... Read more

Incident date: Sep 22, 2025

Passenger side sliding door is stuck in the locked position. Nothing I do will unlock it. The lock doesn't respond to any buttons either on the key fob or on the overhead panel. Also cannot be unlocked manually. It is my belief that this is a serious safety issue for rear passengers.

Incident date: Aug 31, 2025

I don't know what failed exactly but I was making a left protected turn and the car displayed a red turtle on the cluster. When this happened the car went into low speed mode. I was able to go through the left turn but the car was slowly creeped through the left hand turn. If this would have been a unprotected left hand turn this story would have been completely different. I was at risk if I was... Read more

Incident date: Sep 23, 2025

While driving at highway speeds the vehicle suddenly dropped into "limp mode" causing the vehicle to start slowing down very quickly since I had regeneration breaking set to level 2. Causing the vehicle behind me to almost rear end me but they moved out of the way quick enough that no collision happened. I was able to turn on my hazard lights and roll to safety. After powering off the vehicle, e... Read more

Incident date: Sep 23, 2025

While driving at highway speeds the vehicle suddenly dropped into "limp mode" causing the vehicle to start slowing down very quickly since I had regeneration breaking set to level 2. Causing the vehicle behind me to almost rear end me but they moved out of the way quick enough that no collision happened. I was able to turn on my hazard lights and roll to safety. After powering off the vehicle, e... Read more

Incident date: Sep 23, 2025

While driving at highway speeds the vehicle suddenly dropped into "limp mode" causing the vehicle to start slowing down very quickly since I had regeneration breaking set to level 2. Causing the vehicle behind me to almost rear end me but they moved out of the way quick enough that no collision happened. I was able to turn on my hazard lights and roll to safety. After powering off the vehicle, e... Read more

Incident date: Sep 22, 2025

While stopped at a stop sign, the passenger headrest airbag deployed.

Incident date: Sep 22, 2025

While stopped at a stop sign, the passenger headrest airbag deployed.

Incident date: Sep 22, 2020

The contact’s son owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, the transmission unintendedly shifted, and the vehicle failed to return to normal operation. No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was ... Read more

Incident date: Sep 22, 2025

The contact owns a 2013 Dodge Dart. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was overheating, and the contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The contact pulled over and was unable to activate the parking brake. There was no warning light illuminated. The vehicle was taken to an independ... Read more

Incident date: Sep 22, 2025

The contact owns a 2013 Dodge Dart. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was overheating, and the contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The contact pulled over and was unable to activate the parking brake. There was no warning light illuminated. The vehicle was taken to an independ... Read more