Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Dec 31, 1969
Roads were dry. Sunny conditions. Driving approximately 55 mph in fast lane. Vehicle brakes locked up for approximately one second. There was no collision warning and no vehicle in front of us. We pulled over to disengage all collision and emergency brake functions. Driver and passengers were all shocked and had pain from tension in neck and back. Had roads been icy this could have led to a multip... Read more
Incident date: Dec 31, 1969
Roads were dry. Sunny conditions. Driving approximately 55 mph in fast lane. Vehicle brakes locked up for approximately one second. There was no collision warning and no vehicle in front of us. We pulled over to disengage all collision and emergency brake functions. Driver and passengers were all shocked and had pain from tension in neck and back. Had roads been icy this could have led to a multip... Read more
Incident date: Jan 20, 2026
To Whom It May Concern, I am submitting this complaint regarding a 2012 Hyundai Elantra equipped with the 1.8L Nu engine, which is experiencing premature internal engine damage that presents a potential safety risk. Vehicle details: Year/Make/Model: 2012 Hyundai Elantra Mileage: Approximately 134,500 miles Issue description: The engine produces a persistent ticking/knocking noise, most pronounced... Read more
Incident date: Feb 6, 2026
The slave cylinder failed l3aving me stranded in a parking lot. Luckily I wasnt driving down the highway as the slave cylinder is also part of the brake system they use the shared brake fluid reservoir. This is a very common problem and is a 4k plus cost to fix. Not including the time that has to go into fighting the warranty companies and dealers.
Incident date: Feb 6, 2026
The slave cylinder failed l3aving me stranded in a parking lot. Luckily I wasnt driving down the highway as the slave cylinder is also part of the brake system they use the shared brake fluid reservoir. This is a very common problem and is a 4k plus cost to fix. Not including the time that has to go into fighting the warranty companies and dealers.
Incident date: Feb 26, 2026
I was returning from work when I briefly fell asleep, causing my vehicle to drift to the curb and resulting in damage to the right-hand side wheels. This incident was caused by a failure of the Lane Departure Warning and Lane Assist systems, which were not functioning at the time. Had these safety features been operational, a potential accident could have been prevented. I have reported this iss... Read more
Incident date: Feb 27, 2026
While driving approximately 60mph on highway this morning. There was no potholes, debris, or collision. Driver curtain airbag and seat airbag deployed. The front steering wheel did not. There were no dash lights on or indications that something was wrong.
Incident date: Feb 1, 2022
My truck has harsh shifting when I accelerate and when I slow down. It skips out of gear into neutral and then goes back into gear. I believe the problem is that my system isn’t communicating with the transmission correctly.There weren’t any warning messages before or after this problem started. I did some research, and my model and year of my truck do have a problem like this no dealership or... Read more
Incident date: Dec 31, 1969
The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to three separate Smog Local State Inspections; however, the vehicle failed to communicate with the system. The vehicle was taken to an independent mechanic, where it was diagnosed and it was determined that an unstated module needed to be replaced. The local dealer was contacted; however, Product Emission Rec... Read more
Incident date: Dec 31, 1969
The PTU (Power Transfer Unit) failed on my 2018 Jeep Cherokee causing AWD system malfunction. The dealership diagnosed the failure and advised repair. However, the replacement part is on national backorder with no estimated delivery date, and I was told it may take several months. The vehicle is not reliably drivable and I am left without transportation despite a known defect. Numerous owners are ... Read more
Incident date: Feb 15, 2026
Upon looking to purchase another vehicle I ran the vin on my 2011 Toyota camry and noticed when looking at NHTSA it showed an incident that someone reported under my vin number, So I figured I would try vin # with 0 (zero) instead and nothing came up. So now I'm wondering what's going on with vin #? Is it possible for 2 toyotas to have same vin?
Incident date: Feb 24, 2026
While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and s... Read more
Incident date: Sep 18, 2024
Turning left or right, the cv axle clicks as if it’s going to crack in half. It’s been happening for months now. I’m scared to drive the car.
Incident date: Feb 25, 2026
I took my car to McDonough Hyundai to get a transmission flush. 22 hrs later, the transmission died while my daughter was driving it. We had it towed back to the dealership and were told that they would not repair or replace the transmission they destroyed. I found out that my car is covered under Service Campaign 963 for the IVT transmission and they still won't fix my car and have been holding i... Read more
Incident date: Jan 1, 2025
i CALLED MULTIPLE DEALERS AND ALSO CHRYSLER CUSTOMER SERVICE. BUT THEY ARE NOT TAKING CARE OF THE RECALL. ITS A SAFETY RISK
Incident date: Feb 25, 2026
I took my car in for a safety recall for the bushing on the transmission. A short time after getting it back my cabin filled with smoke when I used the remote start. I had never had this problem until it came back from the dealer. so I stopped using the remote start! but after that the car's cabin began filling with acrid smoke whenever it idled for more than a minute. It now fills with smoke wh... Read more
Incident date: Feb 19, 2026
The contact owns a 2021 Dodge Durango. While the contact’s wife was driving at an undisclosed speed, the daytime running lights became inoperable. There was no warning light illuminated. The contact was alerted to the failure by another driver. The contact also confirmed the failure when the vehicle was pulled into the driveway at the residence. The vehicle was taken to an independent mechanic, ... Read more
DODGE
GRAND CARAVAN
(2018) - UNKNOWN OR OTHER
Feb 25, 2026
Incident date: Feb 19, 2026
The instrument cluster has gone black.
Incident date: Feb 23, 2026
This vehicle was sold as new when this vehicle had a defective Turbo Underboost issue from a ECM Issue previously prior to the 2022 Trailblazer being sold to us. This vehicle has a shift to park issue which sticks when you try to Park the vehicle. Next This vehicle has had 4 prior incidents of attempted repair of this Turbo Underboost and a failure to pass emissions which lead to the engine and tr... Read more
Incident date: Feb 23, 2026
This vehicle was sold as new when this vehicle had a defective Turbo Underboost issue from a ECM Issue previously prior to the 2022 Trailblazer being sold to us. This vehicle has a shift to park issue which sticks when you try to Park the vehicle. Next This vehicle has had 4 prior incidents of attempted repair of this Turbo Underboost and a failure to pass emissions which lead to the engine and tr... Read more
Incident date: Feb 23, 2026
We own a 2016 Jeep Cherokee and have been experiencing ongoing issues with the transmission and acceleration. The vehicle will sometimes hesitate or lag when pressing the gas pedal. There are situations where you try to accelerate and the vehicle does not respond right away. This has created safety concerns while driving. There have been multiple instances where the vehicle did not move as expecte... Read more
Incident date: Jan 18, 2026
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was making an abnormal ticking sound while driving. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the lifters were bent and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that while driving at 30 MPH, the transmission skipped while... Read more
Incident date: Jan 18, 2026
My driver seat welds broke and is currently held to the base by zipties
Incident date: Jan 18, 2026
On the previous day, The vehicle began with notifying me that the battery needed charging and recommended starting the vehicle to charge it. This was done and drove home from work. Next day same notification but when I started driving, the car started losing power, no acceleration at all. Drove for about 3 minutes without ability to accelerate, then suddenly there was no power, just rolling, in a ... Read more
Incident date: Jan 17, 2026
During an extreme cold event in Interior Alaska (–44°F), the vehicle experienced a sudden emissions‑system failure that triggered an EPA‑mandated Limp Mode, limiting the vehicle to 5 MPH on high‑speed highways. This created an immediate life‑safety hazard because it was impossible to maintain a safe speed or exit the roadway due to snow berms. Prior to the failure, the vehicle displayed... Read more
Incident date: Jan 17, 2026
During an extreme cold event in Interior Alaska (–44°F), the vehicle experienced a sudden emissions‑system failure that triggered an EPA‑mandated Limp Mode, limiting the vehicle to 5 MPH on high‑speed highways. This created an immediate life‑safety hazard because it was impossible to maintain a safe speed or exit the roadway due to snow berms. Prior to the failure, the vehicle displayed... Read more
Incident date: Jan 17, 2026
The contact owns a 2011 Toyota Rav4. The contact stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle continued to accelerate unintendedly. The contact continuously depressed the brake pedal and shifted to neutral(N), and the vehicle responded as intended. The contact stated that the failure recurred while at a complete stop and while reversing from the ... Read more
Incident date: Feb 23, 2026
• Cracks in the Pin Box: A reputable RV dealer/shop has identified significant cracks in the pin box, indicating a serious structural compromise. • Slide-out failures: The GIBs on the slide-outs have broken, causing them to extend while the RV is in transport on highways. • Cargo door malfunctions: Cargo doors are repeatedly popping open during highway travel. • Main entry door instabi... Read more
Incident date: Feb 24, 2026
On 04/2025 the car was driving fine with no warnings or indication of a problem. Turned my car on at a parking lot and as I was driving away the car suddenly stopped, all the warning lights started coming on. I was able to turn it back on and drove it to a nearby dealer. I am the second owner of the car and Honda dealer said the fuel pump had already been replaced due to a recall. This time they s... Read more
Incident date: Feb 20, 2026
The contact owns a 2026 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The conta... Read more
Incident date: Feb 1, 2025
My truck experienced a P0302 misfire on the freeway, which caused it to shake immediately and made it very difficult to drive. I had it towed to the dealership, and they told me there was water in the spark‑plug wells, which was surprising since I live in Las Vegas, NV, where it rarely rains. My spark plugs were rusted as well as the cylinder head. After looking into it online, I discovered th... Read more
DODGE
GRAND CARAVAN
(2017) - ELECTRICAL SYSTEM
Feb 24, 2026
Incident date: Feb 23, 2026
False warning message for right taillights/brake lights/signal light in rear lamp.
Incident date: Feb 19, 2026
⸻ Highlight Summary: My 2023 Ford F-150 (VIN: [XXX] ) has intermittent rear tail lamps, brake lights, turn signals, and backup lights failure due to water intrusion. The right side has completely failed; the left side is beginning to fail, creating a serious safety hazard at night or in low visibility. Both the dealership and Ford Customer Assistance have avoided returning calls and are denying... Read more
Incident date: Feb 3, 2026
Year: 2019 Make: GMC Model: Suburban Mileage: Approximately 125,000 miles (purchased under 90,000 miles) 1. Transmission Failure My vehicle is experiencing clear signs of transmission failure, including: •Hard downshifting/clunking •RPM fluctuations while cruising •Shuddering between approximately 30–50 mph •Vibrations while idling •Hesitation and irregular shifting These symptoms hav... Read more
DODGE
CHALLENGER
(2012) - ENGINE
Feb 23, 2026
Incident date: Oct 7, 2025
I was told there was a leak in my coolant system that has happened to many other with the 22 and 23 taos. If out of warranty the claim would be almost 5k even though my car is only 2 years old. The work needed to be done is labor intensive and also a issues with the cylinder head gasket.
DODGE
CHALLENGER
(2012) - ENGINE
Feb 23, 2026
Incident date: Oct 7, 2025
The contact owns a 2025 Nissan Versa. The contact stated that during cold starts, the vehicle was jerking and vibrating abnormally. After the engine had warmed up, the jerking and vibration were self-corrected, but the vehicle failed to properly accelerate. The vehicle was taken back to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was... Read more
Incident date: Jun 24, 2025
The contact owns a 2019 Toyota Tundra. The contact stated that while starting the vehicle, the engine sounded rough. The check engine warning light was illuminated. The vehicle was turned off and failed to restart. The vehicle was towed to an independent mechanic, where the ECU was reset; however, the failure reoccurred. The mechanic referenced NHTSA ID Number: 20V682000 (FUEL SYSTEM, GASOLINE); h... Read more
Incident date: Feb 23, 2025
Vehicle is shuddering at low speeds, ford already has a tsb out for this transmission 8F35, needs to be escalated to a recall, myself and others are being quoted more money to repair than what the vehicle is worth, thus making a problem they are aware of causing cars to total themselves. needs to be on all models with this transmission.
Incident date: Feb 17, 2026
Got everything under the hood done n still have the same problem with it shut off while driving
DODGE
CHALLENGER
(2014) - ENGINE
Feb 20, 2026
Incident date: Feb 13, 2026
The engine on my 2017 Hyundai Santa Fe sport was deemed defective according to Downey Hyundai. They ran a diagnostic test on it and it failed the test. They offered to replace it for me at no cost to me. On December 11, 2025 the engine caught fire while the service technician from Downey Hyundai was “test driving” it in a drive-thru of 7 Leaves. He was using my vehicle for personal use when th... Read more
Fire
Incident date: Feb 12, 2026
My ford escape has an ongoing safety issue where the instrument cluster shuts off while driving and the dealership has not been able to fix it.
Incident date: Feb 15, 2026
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not e... Read more
Incident date: Feb 15, 2026
I am reporting a safety defect involving my 2025 Mitsubishi Outlander Sport (VIN [XXX] ). On five separate occasions between December 2025 and February 2026, my vehicle ran completely out of fuel despite the dashboard displaying between 18 and 48 miles of remaining driving range. Four of these events occurred on active highways, resulting in sudden loss of engine power and creating immediate col... Read more
Incident date: Oct 19, 2025
The oil pan is starting to crack, a small drip is now happening but dealership says it could spilt and cause the engine to seize while driving. The pan looks very flimsy compared to my Ford and Toyota.
Incident date: Nov 21, 2025
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that after shifting to park(P), there was white smoke coming from under the hood, with a burning plastic odor. No warning light was illuminated. The contact stated th... Read more
Incident date: Feb 19, 2026
Vehicle shimmies/shakes when braking of speeds over 50 mph. It is currently at the VW service center and was informed the Electro-Mechanical Steering gear needs to be replaced. The repair tech also said that he wasn't sure when the part would be in and he has a few others on backorder for repair as well.
Incident date: Feb 19, 2026
Vehicle shimmies/shakes when braking of speeds over 50 mph. It is currently at the VW service center and was informed the Electro-Mechanical Steering gear needs to be replaced. The repair tech also said that he wasn't sure when the part would be in and he has a few others on backorder for repair as well.
DODGE
GRAND CARAVAN
(2012) - ENGINE
Feb 19, 2026
Incident date: Jun 11, 2025
Currently at a Kia dealership for the 3rd time since the end of December. While driving the electric refuses to switch to gas after the battery drains, it is a hybrid. Maxes out at 18 mph and then an alarm goes off for Hybrid System error. First two time check engine light also came on. Have had vehicle towed to Kia dealerships all three times. Never the same thing repaired or replaced but p... Read more
DODGE
GRAND CARAVAN
(2012) - UNKNOWN OR OTHER
Feb 19, 2026
Incident date: Jun 11, 2025
Currently at a Kia dealership for the 3rd time since the end of December. While driving the electric refuses to switch to gas after the battery drains, it is a hybrid. Maxes out at 18 mph and then an alarm goes off for Hybrid System error. First two time check engine light also came on. Have had vehicle towed to Kia dealerships all three times. Never the same thing repaired or replaced but p... Read more
DODGE
GRAND CARAVAN
(2012) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Feb 19, 2026
Incident date: Jun 11, 2025
left-most lane of a three-lane highway, I pressed the accelerator to maintain the flow of traffic. The vehicle suddenly began revving between 4,000–5,000 RPM without increasing speed. When I attempted to accelerate again, the RPM remained around 3,000, and I immediately received multiple warning messages on the dashboard, including: “Skyactiv Partially Disabled” warning Engine Malfunction ... Read more