Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Mar 7, 2026
Driver going 60+ mph hit metal guardrail, spun and slammed into concrete side of bridge. No airbags deployed
Crash
1 injured
Incident date: Mar 7, 2026
The car has an auto stop capability that engages during red light stops (etc.). The auto stop function automatically engages every time you start a new trip. Unfortunately, the car occasionaly fails to restart and displays emergency alerts. To restart the engine, the car must be put back into Park. This essentially results in the vehicle stalling out and it creates a significant safety risk. It h... Read more
Incident date: Mar 6, 2026
Continuously stalls out regardless of speed it has stalled on the highway, in the middle of intersections losing power steering. sometimes restarts right away, sometimes not. leaving me stranded in in the middle of highway/intersections sometimes in very dangerous places. It has had a recall repaired in 2017 before I owned the vehicle however it has had the exact same issues as the recall since I... Read more
DODGE
SPRINTER 3500
(2009) - BACK OVER PREVENTION
Mar 6, 2026
Incident date: Feb 23, 2026
The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaig... Read more
Incident date: Mar 4, 2026
My engine keeps burning oil. Have to refill every 2 months. Needs repair or replaced engine. Purchased vehicle in 2023. Class action N63TU1
DODGE
GRAND CARAVAN
(2018) - VEHICLE SPEED CONTROL
Mar 6, 2026
Incident date: Feb 23, 2026
I had just pulled off from street light, hit button to turn auto engine shutoff off, all of sudden I lose power as if I'm in neutral, engines reving up but won't go. Then kicks in but with less power like gears will not shift. I get to my destination but car will not go in reverse.
DODGE
GRAND CARAVAN
(2018) - ENGINE
Mar 6, 2026
Incident date: Feb 23, 2026
I had just pulled off from street light, hit button to turn auto engine shutoff off, all of sudden I lose power as if I'm in neutral, engines reving up but won't go. Then kicks in but with less power like gears will not shift. I get to my destination but car will not go in reverse.
Incident date: Mar 5, 2026
My 2019 Mazda CX-5 started to smoke from the engine and I could smell oil burning. My car was due for an oil change so I brough it to a mechanic. After a diagnostic, they determined that there was a major oil leak and that the cylinder head was cracked and suggested I take it to the dealership. I did and they confirmed that there was a cracked cylinder head causing the massive oil leak. The techni... Read more
Incident date: Mar 4, 2026
The contact owns a 2004 Ford Expedition. The contact recently purchased the vehicle and stated that while driving at an undisclosed speed, the transmission hesitated before upshifting with the accelerator pedal depressed. Additionally, while stopped at a traffic light, the vehicle rolled backwards when the accelerator pedal was depressed before responding as needed. There was no warning light illu... Read more
Incident date: Sep 27, 2025
1. The engine in my 2024 Jeep Wrangler 4xe is subject to manufacturer Recall 78C. According to the recall notice from Stellantis, the engine may be contaminated with sand from the casting process. This contamination can damage internal engine components and lead to catastrophic engine failure, loss of drive power, or a vehicle fire. The vehicle is available for inspection upon request. 2. The rec... Read more
Incident date: Sep 27, 2025
The contact owned a 2025 Nissan Rogue. The contact stated that while her daughter was driving at 65 MPH on an interstate, the vehicle was struck by a drunk driver at a high rate of speed approximately 75-80 MPH, causing a secondary collision with a semi-trailer. The back bumper was damaged, the rear window was shattered, the passenger side was smashed in, driver's side door frame was separated fro... Read more
Crash
1 injured
Incident date: Sep 27, 2025
In October 2025, Toyota issued a recall for MY2025 Sienna Hybrid vehicles due to second-row seat rails that were improperly welded by supplier Toyota Boshoku Kentucky due to a miscalibrated welding machine. The defect means the seat structure may not maintain integrity in a high-speed collision, making the rear seats unsafe for use — including for child safety seats. The recall was confirmed by ... Read more
Incident date: Aug 1, 2025
The contact owns a 2022 Toyota Highlander Hybrid. The contact stated that the second-row seats had been making an abnormal rattling sound. Additionally, the contact stated that there was an abnormally strong foul odor inside the vehicle. The contact stated that upon taking the vehicle to the car wash, the contact was informed that the foul odor was coming from the steering wheel. The contact stat... Read more
Incident date: Jan 1, 2022
Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes high... Read more
Incident date: Jan 13, 2026
I am filing a complaint regarding my 2023 Toyota Camry with 23,375 miles. The vehicle has been diagnosed with an infotainment system failure that presents identical symptoms to an active recall affecting similar vehicles. Toyota has confirmed my VIN is not included in the recall campaign, despite the failure matching the recall description. The dealership has documented the defect, and Toyota appr... Read more
Incident date: Jan 13, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a ... Read more
Incident date: Jan 13, 2026
When I start the car or first start rolling the whole dashboard goes black! I can still hear sound but nothing on the screen. This is a safety issue. It flickers while driving then goes black.
Incident date: Feb 22, 2026
While driving the vehicle a short distance, I heard a loud pop from the back seat. The car immediately warned of an electrical system failure. The issue and symptoms are consistent with ICCU module failures, reported across the kia/hyundai egmp platform. My safety was put risk, because I was stopped in heavy traffic when this happened and could have been stranded far from home with no ability ... Read more
Incident date: Feb 22, 2026
The 3.5" screen on my jeep went out. Which prevented me from seeing speed, mileage and gas. They have recalled other jeeps from 2018-2024 but mine is not included because it has been in service for more then 24 months. We bought the jeep in 2023 with 20 some thousand miles on it. Why is there a time limit on a faulty part? Not everyone drives their cars 30,000+ a year, so problems with parts won't... Read more
DODGE
GRAND CARAVAN
(2015) - ENGINE
Mar 4, 2026
Incident date: Mar 3, 2026
The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving approximately 70 MPH, there was an abnormally strong burning odor inside the cabin of the vehicle. On another occasion, while the vehicle was parked, there was condensation underneath the front of the vehicle. The vehicle was not diagnosed or repaired; however, the contact inspected the vehicle and ob... Read more
Incident date: Jan 25, 2026
Having the same ICCU Failure that all other Ioniq 5 owners have. On February 26th, I was heading to work when I heard a pop and car displayed warning lights saying check EV system and stop safely. Car was limped home and towed to dealer. Was told fix will take a month.
Incident date: Jan 25, 2026
Having the same ICCU Failure that all other Ioniq 5 owners have. On February 26th, I was heading to work when I heard a pop and car displayed warning lights saying check EV system and stop safely. Car was limped home and towed to dealer. Was told fix will take a month.
DODGE
GRAND CARAVAN
(2016) - ELECTRICAL SYSTEM
Mar 3, 2026
Incident date: Feb 26, 2026
The rear light bar/tail light assembly fills with water and causing turn signals and light bar to intermittently not work. This occurred the first time that the vehicle was left out in the rain at approximately 65k. It is always parked covered and I do not drive in the rain. Many other Atlas have this issue much sooner if they are left in the inclement weather.
Incident date: Feb 10, 2026
The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, there was a knocking sound coming from the engine, and the vehicle failed to properly accelerate. While the contact’s wife was driving approximately 60 MPH, the vehicle stalled. The vehicle was later towed to the local dealer, who discovered metal shavings inside the engine oil and informed the contact t... Read more
Incident date: Feb 24, 2026
The contact 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The dealer was contacted to schedule an appointment; however, the dealer informed the contact that the part to do the recall repair was not yet available because the manufacturer instructed the dealers that the parts should be prioritized for fleet vehicles first... Read more
Incident date: Feb 24, 2026
The contact 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The dealer was contacted to schedule an appointment; however, the dealer informed the contact that the part to do the recall repair was not yet available because the manufacturer instructed the dealers that the parts should be prioritized for fleet vehicles first... Read more
Incident date: Mar 1, 2026
Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters "limp mode." This is an extreme ... Read more
Incident date: Feb 16, 2026
Anti-Lock Brake System stopped working rendering the car inoperable. The first incident: about 5 years ago the ABS engaged the brakes while driving almost causing a collision. This incident occurred in Guaynabo, PR. After this incident the ABS Module stopped working but the car was still operable. A week ago the PCM lost communication with the ABS module bringing the car into "limp mode" (stuck in... Read more
Incident date: Feb 16, 2026
Car stalled soon after start up showing many faults in the system. Initially thinking it was the battery with cold weather I took it to the dealership and had them look at it/replace the battery. The next day it stalled again the exact same way. I read the codes that it was showing and it came back with P061a U1011 and U1028. Was able to get it to another dealership to look at it and they performe... Read more
Incident date: Feb 16, 2026
The contact owns a 2016 Ford Transit. The contact stated that while driving at various speeds and accelerating, the vehicle was shaking and vibrating abnormally. The vehicle was slowly driven to the local mechanic to be diagnosed, and it was determined that the driveshaft coupling had failed and needed to be replaced. The driveshaft coupling was replaced, and the vehicle was repaired; however, mon... Read more
Incident date: Aug 1, 2025
While at work with my new car (I bought it the day before), I was sitting in my car and heard a pop. When I looked behind me, the whole windshield had shattered but not fallen out of the frame yet. Little by little pieces kept falling. I had it repaired that day in order to keep the vehicle functional. There were no warnings previously. I still have the receipt for the replacement window an... Read more
Incident date: Mar 2, 2026
48V DCDC converter failed leaving car with no power or option to move safety to the side of the road. Part currently backordered due to a high amount of failures.
Incident date: Mar 2, 2026
The contact owns a 2024 Honda Odyssey. The contact stated that while stopped and using the Auto START/STOP feature, the vehicle failed to restart as designed. While attempting to restart the vehicle, the battery warning light flashed on the instrument panel. The vehicle restarted after several minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The... Read more
Incident date: Oct 9, 2025
The contact owns a 2020 Cadillac XT5. The contact stated that while in drive and attempting to shift into reverse (R), the gear shifter knob fractured. The gear shifter shifted into park(P) and failed to respond as needed. The contact held the fractured piece in place to move the gear shifter. The message "Gear Conditions not Met" was displayed. The vehicle was taken to a dealer, where DTC: P07B4,... Read more
Incident date: Mar 2, 2026
A crack developed in the plastic frame of the rear sliding backlite window, allowing water to enter the vehicle cabin from the rear glass area. Water intrusion has been observed on the rear seating surfaces and interior trim during rain and snow events. The condition has been reproduced multiple times during precipitation and car washes. A dealership inspected the vehicle and performed a sealant ... Read more
Incident date: Jan 1, 2026
Odometer Fraud. The contact purchased a 2012 Subaru Outback. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 89,000. It was later discovered, when the title arrived, that the mileage on the title was 134,000.
Incident date: Jan 1, 2026
The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.
Incident date: Feb 28, 2026
Stellantis is recalling over 1.2 million 2019-2024 Ram 1500 pickups, including the 2021 model year, due to a software flaw in the ABS module that can disable the Electronic Stability Control (ESC) system My ram vin is not listed, but i am receiving this error.
Incident date: Feb 27, 2026
The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V686000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the check engine warning light was inter... Read more
Incident date: Feb 27, 2026
The contact owns a 2020 Ford F-350. The contact stated that while driving at 70 MPH, the vehicle went into LIMP Mode and unintendedly decelerated and shut off. The vehicle was towed to the residence, and a dealer was contacted. The contact associated the failure with NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL). The vehicle was towed to the dealer, and the contact was informed that the C... Read more
Incident date: Feb 27, 2026
To Whom It May Concern, I am submitting this complaint to report serious and potentially life-threatening safety defects involving my Honda vehicle. 1. Intermittent Failure of Crash Avoidance / Collision Mitigation System The vehicle’s anti-collision/crash-avoidance system has stopped functioning intermittently and without warning. This system is intended to provide critical safety protection, a... Read more
Incident date: Dec 21, 2025
Vehicle experienced sudden and complete shutdown while driving immediately after crossing railroad tracks. Dashboard warning displayed “battery failure.” Vehicle would not restart and would not shift into neutral, leaving it immobilized in traffic. Police department called and traffic was managed by 2 police officers. Vehicle was stuck on roadway and required manual override procedure (unknow... Read more
Incident date: Dec 21, 2025
Vehicle experienced sudden and complete shutdown while driving immediately after crossing railroad tracks. Dashboard warning displayed “battery failure.” Vehicle would not restart and would not shift into neutral, leaving it immobilized in traffic. Police department called and traffic was managed by 2 police officers. Vehicle was stuck on roadway and required manual override procedure (unknow... Read more
Incident date: Feb 1, 2026
The contact owns a 2023 Honda Passport. The contact stated that while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged while there were no vehicles or objects nearby. The contact stated that prior to the failure, the message "BRAKE" was displayed, the steering wheel vibrated, and the vehicle quickly decelerated. The vehicle was taken to the dealer, but was not diag... Read more
Incident date: Feb 1, 2026
The contact owned a 2013 Dodge Journey. The contact received a notification of NHTSA Campaign Number: 17V432000 (Air Bags). The contact stated that previously, while driving at an undisclosed speed, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The check engine oil pressure warning light illuminated. In addition, the contact managed to pull over at... Read more
Fire
1 injured
Incident date: Oct 20, 2025
I had an issue while I was driving my 2022 Jeep Mojave as I was accelerating to join traffic on the highway, and merging to the left. I suddenly lost my power steering capability. I no longer had power steering throughout my entire drive at Highway speed however once I encountered traffic on the highway and I slowed down to approximate 20-30 mph suddenly my power steering returned. This was extre... Read more
Incident date: Sep 1, 2025
The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that the suspension warning lights were intermittently flashing. The contact was notified about NHTSA Campaign Number: 25V514000 (Steering); during a State Inspection. The local dealer was contacted and confirmed that parts were on backorder. The contact called two other dealers, Land Rover Dublin (5775 Venture Dr Ste B, Dubl... Read more
Incident date: Feb 25, 2026
Completed x53 extended warranty a year prior at dealership, car still stalls only after putting fuel even though always filling to 3/4-7/8 of tank. Had my children with me Car stalled again today at middle of busy street when about to make a left turn after i filled to 3/4 of a tank. Had dodge dealer in Manteca, CA diagnose after first stall half a year prior and they would not replace faulty new ... Read more
Incident date: Feb 25, 2026
I went to start the car. Got out and shut the drivers door and the rear windshield shattered and fell in. There were no cracks or chips in the window before. Broken glass shards got all in my 7 month olds extra car seat that we use for a stroller. The Nissan dealership we bought the car from said the glass is on back order with no idea when it will be in stock. They put plastic over it and sent us... Read more
Incident date: Feb 13, 2026
My driver seat belt keeps unlatching . It happens to often. I know there was a previous recall for it but everytime I look it up it doesn’t show on the website. I previously reported here I think last year. Also when shows as an error on the obd reader. As a failing seat belt system recall. My insurance company shows the driver air bag is recalled but again when I look it up here . You list no ... Read more