Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: Aug 20, 2025
Brand new car, needed a major software upgrade, for engine code, no heat , safety system flashing. It’s going back to the dealer today , for faulty gps and limited camera view for speed signs. The car has major software issues
Incident date: Nov 13, 2025
My Toyota Grand Highlander develops severe interior window fogging and condensation, affecting the windshield, front side windows, and occasionally rear windows. This occurs during normal driving, especially in cool or humid conditions. The fogging appears rapidly, and the HVAC/defrost system often fails to clear the windows effectively, even when set to full defrost with outside air intake. Inte... Read more
Incident date: Nov 13, 2025
This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECON... Read more
DODGE
GRAND CARAVAN
(2019) — ELECTRICAL SYSTEM
Dec 11, 2025
Incident date: Dec 11, 2025
Mercedes built the car with a faulty battery and now they want to provide an "update" to the car that makes it worse: reduced battery life and slower charging times. So I have to choose between only charging my car to 80% or taking their update which makes my car worse. How can the NHTSA allow that to be the solution to the problem?
Incident date: Nov 21, 2025
A warning lamp came on that I didn’t know what it was for. It came on yesterday along with a tire warning lamp. The steering wheel buttons won’t work. I had it inspected by a local service center and it was confirmed to be the clock spring. I was informed it may fall under an active recall. It is a safety issue due to the airbag not being able to deploy if need be.
Incident date: Nov 6, 2025
The 2019 CX-5 AWD with the 2.5L NA engine (with Cylinder Deactivation) has an engine oil leak coming from the cylinder head area. The Mazda dealer confirmed the leak source and found burnt oil on the exhaust. The component is available for inspection. The leak location and symptoms are consistent with the known porous/cracked cylinder-head defect documented in this engine family. Full confirmation... Read more
Incident date: Oct 16, 2025
Door is not working and causes the car to be unable to drive and to run out of battery. The door failure prevents emergency exit from the vehicle. In the event of a crash, fire, or submersion, I/occupants would be trapped inside the Model X, directly leading to an injury or fatality.
Incident date: Oct 16, 2025
I have an open safety recall that has no available fix. My dealership confirmed they cannot repair it and advised me it may be unsafe. Because I cannot safely operate the vehicle, I am requesting a manufacturer buyback or financial assistance toward a replacement vehicle. Please escalate this to a case manager.
Incident date: Oct 16, 2025
I have an open safety recall that has no available fix. My dealership confirmed they cannot repair it and advised me it may be unsafe. Because I cannot safely operate the vehicle, I am requesting a manufacturer buyback or financial assistance toward a replacement vehicle. Please escalate this to a case manager.
Incident date: Oct 27, 2023
I purchased a new 2026 BMW X3 xDrive30 (VIN [XXX] ) on 10/10/2025 from Patrick BMW/MINI in Schaumburg, IL. At under 200 miles, the vehicle began pulling to one side without driver input. The issue recurred several weeks later. On 11/23/2025, the defect became severe. The steering wheel would not return to center, resisted turning, and the vehicle continued pulling sharply to one side. Multiple wa... Read more
Incident date: Jan 1, 2023
The contact owns a 2019 Ram 1500. The contact stated that after stopping at a red traffic light, the vehicle hesitated and failed to accelerate as intended while the accelerator pedal was depressed. The contact stated that another driver was behind and assisted the contact, and the contact noticed that the parking brake was unintendedly activated. No warning light was illuminated. Upon further ins... Read more
Incident date: Jan 1, 2023
The contact owns a 2003 Dodge Ram 1500. The contact stated that the steering wheel and the front wheels were uncontrollable. While driving from Georgia to Memphis, there was an unknown object loose by the wheel. The ball joint suspension was replaced by an independent mechanic. The low tire pressure warning light was illuminated. The contact was unable to control the vehicle and had the vehicle t... Read more
Incident date: Jan 1, 2023
The contact owns a 2003 Dodge Ram 1500. The contact stated that the steering wheel and the front wheels were uncontrollable. While driving from Georgia to Memphis, there was an unknown object loose by the wheel. The ball joint suspension was replaced by an independent mechanic. The low tire pressure warning light was illuminated. The contact was unable to control the vehicle and had the vehicle t... Read more
Incident date: Feb 15, 2025
My 2013 Honda CRV completely broke down in late August 2025, as I was backing out of my driveway. Our lives were at risk. This could have happened in traffic, causing a terrible collision. My local Honda dealership found the chain guides broken and the timing off, and recommended replacement of several parts (timing chain, guides, tensioner, exhaust cam, rockers, and ... VTC actuator). Initially, ... Read more
DODGE
VIPER COUPE
(2006) — ENGINE
Dec 10, 2025
Incident date: Nov 19, 2025
The contact owns a 2005 Ford F-150. The contact stated that while driving at 55 MPH, while the brake pedal was depressed, the brakes failed to engage; the contact pulled the vehicle into a Home Depot parking lot, exited the vehicle, and discovered that the engine compartment was on fire. The Home Depot employees came out to the vehicle and extinguished the fire with a fire extinguisher. The Fire D... Read more
Fire
DODGE
VIPER COUPE
(2006) — POWER TRAIN:AXLE ASSEMBLY
Dec 10, 2025
Incident date: Nov 19, 2025
The contact was driving a 2006 Dodge Viper. The contact stated that while driving at 60 MPH, the rear differential locked, causing the rear tires to not rotate. The rear of the vehicle then skidded and crashed into a ditch, and flipped, coming to a stop 100-150 feet upside down in the ditch. The air bags failed to deploy. The contact mentioned that the rear differential was previously serviced at ... Read more
Crash
1 injured
DODGE
GRAND CARAVAN
(2015) — UNKNOWN OR OTHER
Dec 10, 2025
Incident date: Nov 28, 2025
There was a recall issued for the PTU on my vehicle that is a safety concern. I have went to the dealership where purchased and no parts or remedy available. At one point the dealership considered trading the vehicle. Then changed their mind and offered two financed vehicles for me to make payment and not wanting the vehicle. Then changed their vehicle jolts at times along with slowing and almost ... Read more
Incident date: Nov 11, 2025
The 10 speed transmission suddenly jerks and briefly loses power at approximately 30mph and at or about at 5th gear. This happens during acceleration and deceleration This can lead to a dangerous situation where I could be hit from behind with sudden loss of power or not being able to get out of the way of an oncoming vehicle.
Incident date: Oct 25, 2025
The serpentine belt system keeps on eating belts. This unit needs a 4th belt with only 8900 miles. Its had many trips to the dealer under warranty and they refuse to fix the Root Cause of the belts going bad. The serpentine belt system controls the ac compressor, water pump, cooling fan and alternator. When belt failure occurs multiple truck operating systems simultaneously go down. The belt w... Read more
Incident date: Oct 25, 2025
Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road, open the hood, fluid everywhere, with no warning lights, truck ran hot, and messed the engine up i... Read more
Incident date: Dec 7, 2025
The Master Cylinder started failing while I was driving the car, the car only has 138k miles, the dashboard lit up like a Christmas tree, all the warning lights were on, and when I went to step on the brake, I had to push it all the way to the floor for any braking to happen. I remember being scared for my life because I had almost no brakes which I could've got into a serious accident or been kil... Read more
Incident date: Dec 1, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 65 MPH, the driver's side A-pillar trim was blown off the vehicle by the slipstream. The contact called a local dealer and was informed that parts were not yet available. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure) in February 2025. The contact stated that the manufa... Read more
Incident date: Nov 23, 2025
There’s sudden PDC fault arises, the vehicle’s all radar system is broken. Sometimes, the dashboard will be turned off during driving. WHEN PDC fault appears, the rear view camera when parking does not appear. Very dangerous while manipulating the car. This is a common issue in 2020 Bentley Flying Spur. I’ve done research with engineers. The PDC module’s water resistance ability is very ... Read more
Incident date: Aug 8, 2024
Steering wheel locks up when cold
Incident date: Oct 25, 2025
Component/System: Passenger Occupant Detection System (PODS) / Airbag system — Recall 74E3 / NHTSA 21V874. What Happened: The passenger airbag may switch off even when the seat is occupied due to a faulty PODS wiring connection. The warning message “Passenger Airbag Off” appears with a chime. This is an active safety recall that was issued before I purchased the vehicle, but the recall was ... Read more
Incident date: Dec 5, 2025
Frunk (Hood) has been randomly opening at times when the car is parked. Today it opened after being parked at my office parking lot for 3 hours. I am concerned that this can occur while driving, especially on the highway, potentially causing a deadly accident.
Incident date: Mar 8, 2025
Forward collision system dint notify of an object infront , also breaks locked up when used .Air bags didn’t go off while a forward collision with a bus happened
Crash
Incident date: Dec 8, 2025
I own a Jeep Wrangler 4xe that has multiple active Safety Recalls involving risk of fire and sudden loss of power. The dealer refuses to provide an immediate remedy and Stellantis has denied providing safe transportation while the recall is unresolved. Stellantis representatives told me to continue driving the vehicle despite the documented safety risk. I already opened a case with Stellantis (Ca... Read more
Incident date: Dec 5, 2025
The upper radiator hose on a significant number of these trucks is failing prematurely. In my case, the failure occurred at just over 35,000 miles. Numerous reports on owner forums (such as the Colorado Chevy / GMC Canyon forum), YouTube, and other platforms document the same issue, indicating this is not an isolated incident but a widespread defect. Because this hose is part of the cooling syste... Read more
Incident date: Dec 5, 2025
The contact owns a 2015 Dodge Dart. The contact stated that while her husband was driving approximately 50 MPH on the way to the residence, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the failure was due to the powertrain control module. The contact stated that the key had seized in the ignition, and the vehicle was left overnig... Read more
Incident date: Oct 7, 2025
AXLE ISSUE NOISE LETF AND RIGHT
DODGE
GRAND CARAVAN
(2016) — SEATS
Dec 7, 2025
Incident date: Nov 24, 2025
The driver and passenger seats has popping on the back side near the lumbar support. This happens during braking and acceleration. Its a safety concern because it distracts when driving and gives an uncomfortable feeling. Brought to dealership twice and no help into fixing the problem.
DODGE
GRAND CARAVAN
(2017) — SUSPENSION
Dec 6, 2025
Incident date: Dec 6, 2025
Vehicle drive shaft make clicking noise at the cv joint while turning left or right.
Incident date: Sep 4, 2025
There is an immediate loss of steering while driving a 2009 Pontiac G6. The steering wheel locks up making it difficult, at times impossible, to steer the vehicle left or right. The only way to unlock the steering wheel is by placing the vehicle in 'Park' and turn the ignition off to restart the vehicle.
Incident date: Sep 4, 2025
I was driving my 2001 Dodge Ram 20-30mph and experienced a total power loss, power steering, power brakes and clock reset. My husband was also in the pickup and can attest to issue. I am an older person so had a very hard time stopping the vehicle and attempting to steer it to the side of the road. Traffic backed up behind me before I could put on my warning blinkers.Eventually, I turned off and o... Read more
Incident date: Sep 4, 2025
I was driving my 2001 Dodge Ram 20-30mph and experienced a total power loss, power steering, power brakes and clock reset. My husband was also in the pickup and can attest to issue. I am an older person so had a very hard time stopping the vehicle and attempting to steer it to the side of the road. Traffic backed up behind me before I could put on my warning blinkers.Eventually, I turned off and o... Read more
Incident date: Nov 19, 2025
Multi purpose camera warnings. All radar lights on and won’t go off
DODGE
GRAND CARAVAN
(2016) — ENGINE
Dec 6, 2025
Incident date: Dec 3, 2025
Dear Sir or Madam, I purchased a 2023 Nissan Rogue for $24,510.00 from a New Jersey Nissan dealership. Only 45 days after the purchase, Nissan issued two separate safety recalls involving a risk of crash. Nissan failed to provide the necessary parts for months and did not remedy the safety defects within a reasonable time, as required under the Federal Motor Vehicle Safety Act (49 U.S.C. Chapter ... Read more
DODGE
GRAND CARAVAN
(2016) — ELECTRICAL SYSTEM
Dec 6, 2025
Incident date: Dec 3, 2025
My 2016 dodge grand caravan has all of a sudden lost power on half the fuse box making it so the key (fob) says iuyts A bad key a total of 3 times so far as well as this time will not turn over at all, also the last time I went to put fuel in it half the gas was on the ground due to a faulty gas line on the fuel neck. It also has a fluctuateing rpm at stop lights. And might turn off and be hard t... Read more
DODGE
GRAND CARAVAN
(2016) — VEHICLE SPEED CONTROL
Dec 6, 2025
Incident date: Dec 3, 2025
My 2016 dodge grand caravan has all of a sudden lost power on half the fuse box making it so the key (fob) says iuyts A bad key a total of 3 times so far as well as this time will not turn over at all, also the last time I went to put fuel in it half the gas was on the ground due to a faulty gas line on the fuel neck. It also has a fluctuateing rpm at stop lights. And might turn off and be hard t... Read more
Incident date: Nov 18, 2025
Vehicle Purchased 05/27/2025 6/6/2025 - 9 days after purchasing the vehicle i was left stranded in the parking lot due to the battery issues. The vehicle showed a warning stating to "Service Charging System" and the entire system locked out and the vehicle was towed to to the dealer for evaluation and was there for over a week. When I received the car back they stated it was just the battery and ... Read more
Incident date: Nov 18, 2025
I was returning home in my electric Dodge Charger Daytona from work nearing an intersection when my vehicle's dashboard lit up with multiple warnings and entered "turtle mode" a limited power mode where the car no longer accelerates with the accelerator pedal but instead will slowly increase speed until breaks are applied. After getting the vehicle off the road and restarting the car there were no... Read more
Incident date: Nov 18, 2025
I was returning home in my electric Dodge Charger Daytona from work nearing an intersection when my vehicle's dashboard lit up with multiple warnings and entered "turtle mode" a limited power mode where the car no longer accelerates with the accelerator pedal but instead will slowly increase speed until breaks are applied. After getting the vehicle off the road and restarting the car there were no... Read more
DODGE
GRAND CARAVAN
(2013) — UNKNOWN OR OTHER
Dec 5, 2025
Incident date: Oct 8, 2025
I drive Genesis GV 80 vehicle made in Korea. The information screen on my car keeps displaying very distracting message about SiriusXm radio free music in what are so-called pop-up advertisements that keep showing up randomly while I’m driving distracting me from paying attention to other cars and traffic in general ! I find this quite dangerous and want something done about stopping these ad’... Read more
Incident date: Nov 21, 2025
There was no incident...but I am reporting the fact that Nissan has not provided a remedy and the recall has been in place over a year. I and other owners of affected Nissan Leafs are not able to use the car to its full capacity. I strongly recommend NHTSA encourage/force Nissan to deliver a remedy and, indeed, compensation for the fact that these cars could not be use for long-distance driving fo... Read more
Incident date: Nov 21, 2025
The contact owns a 2005 Dodge Ram 3500. The contact received notification of NHTSA Campaign Number: 05V462000 (POWER TRAIN). The vehicle was taken to a tire specialist to install larger tires on the vehicle. The contact was informed that the tires were too big and could not be installed on the vehicle. The contact stated that the employees switched the tires and added two low-drive tires on the fr... Read more
Incident date: Nov 21, 2025
The contact owns a 2005 Dodge Ram 3500. The contact received notification of NHTSA Campaign Number: 05V462000 (POWER TRAIN). The vehicle was taken to a tire specialist to install larger tires on the vehicle. The contact was informed that the tires were too big and could not be installed on the vehicle. The contact stated that the employees switched the tires and added two low-drive tires on the fr... Read more
Incident date: Oct 1, 2025
The contact owns a 2021 Chevrolet Spark. The contact stated that while driving through a bend in the road at 40 mph in the snow, the vehicle began to slide as they lost control. The contact ran over a road sign, which caused her to land in a ditch as the vehicle flipped onto its passenger side. The air bags did not deploy upon impact. The contact did not seek medical attention but did suffer from ... Read more
Crash
1 injured
Incident date: Dec 4, 2025
Engine malfunction, had dealer look at truck and they said I needed a new engine, check engine light came on and a knocking noise appeared suddenly. Reading about 2021+ sierra with 6.2 engine that has a recall with the same problem as mine. Wondering why that recall wasn’t extended to my truck as well.
Incident date: Dec 4, 2025
My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees Fahrenheit with a -14 windchill outside. My vehicle was brought to the Dodge/Chrysler Dealership a few times for noises and overheating issues, but they said there weren't any problems. I knew there were issues because m... Read more