Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
DODGE
GRAND CARAVAN
(2013) - STEERING
Mar 18, 2026
Incident date: Feb 19, 2026
The contact owns a 2022 Tesla Model Y. The contact stated that the steering wheel material had been unraveling. The contact received notification of TSB Number: SB2332003. A Tesla Service Center was contacted via the Mobile App Chat feature, and informed the contact that the vehicle would be repaired at the owner's expense because the warranty had expired. The vehicle was not repaired. The manufac... Read more
Incident date: Oct 18, 2025
The Seat Occupancy Detection System is malfunctioning. The passenger airbag warning light activates when a passenger occupies the passenger seat and the passenger overhead reading light remains on when the seat is occupied including overnight. These are established symptoms of Seat Occupancy Detection System failure. The manufacturer issued a warranty extension specifically covering this defect fo... Read more
Incident date: Mar 3, 2026
This complaint is NOT related to the existing recall associated with this vehicle. The vehicle is experiencing a serious loss of power and acceleration issue. The car is unable to accelerate past approximately 60 mph. When pressing the accelerator fully, the vehicle does not respond or increase speed. While attempting to accelerate, the engine RPM increases and then suddenly drops repeatedly, caus... Read more
Incident date: Mar 3, 2026
The forward looking sonar sensor turns off after the first 2 miles, which in turn deactivates the adaptive cruise control and the automatic emergency braking system. I have learned that this is a widespread problem on many Nissans, including the Rogue and Murano. The dealership said it was recalled on the Rogue, but not on the Murano, so it would cost thousands to replace.
Incident date: Feb 14, 2026
The contact owns a 2026 Hyundai Palisade. The contact stated that while his mother was exiting the vehicle, her ankle was crushed by the seats, and medical attention was provided. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA Campaign Number: AWAITING1 (Seats). The local dealer was not contacted. The vehicle was not diagnosed or repaired. T... Read more
1 injured
Incident date: Feb 14, 2026
2026 Hyundai Palisade Caligraphy Walk-in Auto Cycle crushed my adult daughter's legs between second row seat and the driver's seat. This occurred after my daughter took her seat (in the 2nd row) and our [XXX] grandson (sitting behinder her in the 3rd row seat) inadvertently pressed the "walk-in" button on the back of his mother's seat. Once the auto-cycle started, she did not know how to stop i... Read more
1 injured
DODGE
GRAND CARAVAN
(2013) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 16, 2026
Incident date: Mar 16, 2026
The multipurpose camera unit failed causing the Forward Collision Warning, Automatic Braking, Lane Keeping Assistance, and Lane Departure warnings lights to come on and rendering all those systems inoperable. Part of the selling point of this vehicle is these additional safety features and for them to fail within 5 years of owning the vehicle is a safety concern. From my own research online, it ... Read more
Incident date: Oct 8, 2024
The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the back-over prevention displayed a brief image, nearly causing the vehicle to crash on several occasions. The dealer was contacted. The vehicle was not diagnosed... Read more
DODGE
GRAND CARAVAN
(2016) - ENGINE
Mar 16, 2026
Incident date: Mar 11, 2026
The contact owns a 2020 Acura MDX. The contact stated that while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle shook abnormally with the check engine warning light illuminated. Additionally, there was an abnormal sound coming from the engine compartment. The vehicle was driven to the residence. The contact stated that while ... Read more
DODGE
CHALLENGER
(2011) - STEERING
Mar 16, 2026
Incident date: Jan 1, 2020
While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.
DODGE
CHALLENGER
(2011) - POWER TRAIN
Mar 16, 2026
Incident date: Jan 1, 2020
While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.
DODGE
GRAND CARAVAN
(2017) - ELECTRONIC STABILITY CONTROL (ESC)
Mar 16, 2026
Incident date: Mar 2, 2026
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started shaking abnormally. The Service Electronic Stability Control (ESC) warning light, Parking Brake warning light, a wrench warning symbol, and the check engine warning light were illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was... Read more
DODGE
GRAND CARAVAN
(2017) - SERVICE BRAKES
Mar 16, 2026
Incident date: Mar 2, 2026
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started shaking abnormally. The Service Electronic Stability Control (ESC) warning light, Parking Brake warning light, a wrench warning symbol, and the check engine warning light were illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was... Read more
DODGE
GRAND CARAVAN
(2017) - ENGINE
Mar 16, 2026
Incident date: Mar 2, 2026
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started shaking abnormally. The Service Electronic Stability Control (ESC) warning light, Parking Brake warning light, a wrench warning symbol, and the check engine warning light were illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was... Read more
Incident date: Mar 13, 2026
My 2010 Volkswagen CC became completely inoperable because of the active fuel pump control module recall (NHTSA 17V509). The vehicle stalled and nearly caused an accident. The check engine light came on just before I noticed a burning smell coming from the backseat of my car immediately after smelling that the car suddenly stalled out in the middle of a busy intersection and the engine would not s... Read more
Incident date: Mar 13, 2026
My 2010 Volkswagen CC became completely inoperable because of the active fuel pump control module recall (NHTSA 17V509). The vehicle stalled and nearly caused an accident. The check engine light came on just before I noticed a burning smell coming from the backseat of my car immediately after smelling that the car suddenly stalled out in the middle of a busy intersection and the engine would not s... Read more
Incident date: Mar 13, 2026
Hello I have filed a complaint about this vehicle just recently Feb 10, 2026 NHTSA - filed complaint 1-888-327-4236 ODI- Office of Defect Investigation Reference # 11717085 Here is a video from earlier today and it took my ParkView® Rear Back-Up Camera ParkView® Rear Back-Up Camera 7 seconds before it displayed in my infotainment screen. The truck is defective and unsafe as stated in the first... Read more
Incident date: Mar 13, 2026
Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I... Read more
Incident date: Mar 10, 2026
Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I... Read more
Incident date: Mar 10, 2026
Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I... Read more
Incident date: Mar 10, 2026
The contact owns a 1998 N/A Dodge Dakota. The contact stated that while at the DMV to renew the tags, the contact was unable to register the vehicle because the vehicle was under recall. The contact referenced NHTSA Campaign Number: 00V193000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the man... Read more
Incident date: Mar 1, 2025
Steering wheel fails to return to center after turns — potential steering gear defect 2023 Chevrolet Bolt EV steering wheel fails to return to center after completing turns, particularly at low speeds. Steering requires manual input to re-center the vehicle after every turn. No warning lights or audible alerts. The issue is not attributable to alignment, tires, or tire pressure, as I have had ne... Read more
Incident date: Mar 13, 2024
The contact owns a 2002 Isuzu Rodeo. The contact recently became aware of severe corrosion on the frame of the vehicle. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 10V436000 (Suspension) approximately 10 years ago. The contact believed that the recall repair should have covered more than just the rear suspension and that the entire subframe should have been includ... Read more
Incident date: Mar 13, 2024
Touchscreen radio delamination issue renders touchscreen unusable to use or control any and all settings, Bluetooth unresponsive, SiriusXM and FM radio random station change with no control, maps and Gps, phone, emergency services alerts, climate control, safety settings, interior and exterior lighting controls, all no longer accessible or functioning.
DODGE
GRAND CARAVAN
(2019) - FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 12, 2026
Incident date: Mar 7, 2026
Three incidents happened with this vehicle. When I put the car on reverse and reversed and stopped, the gear was then put on drive and before the accelerator was stepped on the vehicle propelled itself at a very high speed and I had to emergently step on the brakes before it hit anything. The the front collision warning did not come on and the vehicle did not brake on its own. The same thing happe... Read more
Crash
Incident date: Mar 7, 2026
The contact owns a 2018 Nissan Versa. The contact stated that while driving approximately 4 MPH, the vehicle was shaking violently. There were no warning lights illuminated. When the heater was activated, there was a loud clanking sound coming from the vehicle. The vehicle was taken to an independent mechanic, but the technician was unable to duplicate the failure. The failure reoccurred. While st... Read more
Incident date: Oct 12, 2025
Our 2019 Toyota Highlander currently has 54,605 miles. In August 2025, when the vehicle had 50,236 miles, we brought it to the Toyota dealership to address a whining noise coming from the transmission. At that time, the vehicle was still under the manufacturer’s warranty. The dealership performed a transmission service during that visit. Within the following weeks, however, the whining noise re... Read more
DODGE
GRAND CARAVAN
(2017) - SEATS
Mar 11, 2026
Incident date: Mar 4, 2026
Twice my 4 year old grandson has had the foldable seats begin to fold while he was sitting in the chair. Once, while in his car seat and once while the car was parked in the garage while he sat in the rear seat. Both times were accidental. The first time he accidentally pushed the button reaching for a toy, the second time his shoe hit the button while he was climbing into the car to sit. Both I h... Read more
DODGE
GRAND CARAVAN
(2017) - ELECTRICAL SYSTEM
Mar 11, 2026
Incident date: Mar 4, 2026
As I was entering [XXX] between [XXX] and [XXX] the check engine light came on and a warning about finding a service charging station. The accelerator then stopped working, the car stalled out and I was unable to drive the vehicle. Thankfully, I was able to navigate the car to the breakdown lane as it decelerated. I then had to get a tow to the dealership. The engine light came on severa... Read more
DODGE
GRAND CARAVAN
(2017) - EXTERIOR LIGHTING:BACK UP LIGHTS
Mar 11, 2026
Incident date: Mar 10, 2026
The contact owns a 2025 Honda Prologue. The contact stated that while shifted into reverse(R) at night, the reverse lights provided inadequate lighting. The contact stated the image on the display screen was basically black, and shadows were visible. The brake pedal was tapped to illuminate the rear of the vehicle. The contact had not yet taken the vehicle to a local dealer. The vehicle was not di... Read more
Incident date: Nov 18, 2025
This is regarding recalls for my 2024 Toyota Grand Highlander Hybrid Platinum Max. The vehicle has been in the possession of Koons Tysons Toyota since December 23, 2025 (80 days as of 3/11/26), for repair of Safety Recall #25TA13 and #25TB13 NHTSA 25V744) involving the Panoramic View Monitor System/Parking Assist ECU. The dealership has explicitly informed me that the vehicle is unsafe to operate... Read more
Incident date: Jul 11, 2025
The camera visibility systems on this vehicle become extremely dark and largely unusable at night. This affects multiple cameras, including the rear backup camera, which is the most problematic. In low-light conditions, the display does not provide a usable image of the area around or behind the vehicle. When reversing at night, the rear camera image becomes so dark that pedestrians, obstacles, o... Read more
Incident date: Jul 11, 2025
The contact owns a 2020 Ford Edge. The contact stated that while reversing in a parking lot, the rearview camera image failed to be displayed. The message “Camera not Available” was displayed. The vehicle was taken to the dealer and was diagnosed with the failure of the rearview camera image; however, the vehicle was not repaired. The manufacturer was notified of the failure, where it was conf... Read more
DODGE
CHALLENGER
(2015) - EXTERIOR LIGHTING:BRAKE LIGHTS
Mar 10, 2026
Incident date: May 26, 2023
Dealer Installation of Flashing Stop Lamp Module A dealership installed an aftermarket module on my vehicle that causes the center high-mounted stop lamp (third brake light / CHMSL) to flash several times before becoming steady when the brakes are applied. Under Federal Motor Vehicle Safety Standard No. 108 (49 CFR §571.108), stop lamps are required to be wired as steady-burning lamps. Section ... Read more
Incident date: Mar 2, 2026
Vehicle has an active safety recall where the rear hatch may open while driving. Manufacturer states there is no remedy until August 2026, making the vehicle unsafe to operate. I am still making loan and insurance payments on a vehicle that cannot safely be used due to the recall.”
Incident date: Mar 9, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The turbo charger and the fuel pump How was your safety or the safety of others put at risk? Both instances I was driving and car automatically started to decelerate while I was on the busy interstate. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes by a de... Read more
Incident date: Mar 10, 2026
The motor stoped working 6.2. Left me stranded in the middle of the road. No warning, the engine just gave up and stopped working. As well as the grill flying away and breaking my windshield, this happened last year in february while driving 75 mph.
DODGE
CHALLENGER
(2023) - UNKNOWN OR OTHER
Mar 10, 2026
Incident date: Jan 14, 2026
The exhaust has a leak. Loud noise, rattling coming from exhaust. Smell of fumes in the cab of the vehicle. I believe there is a recall for 2018,2019,and 2021 year models for this same issue but no recall for the 2020 model.
DODGE
CHALLENGER
(2023) - ENGINE
Mar 10, 2026
Incident date: Jan 14, 2026
The exhaust has a leak. Loud noise, rattling coming from exhaust. Smell of fumes in the cab of the vehicle. I believe there is a recall for 2018,2019,and 2021 year models for this same issue but no recall for the 2020 model.
Incident date: Feb 15, 2026
PICOSCOPE test passed on 2/3/2026 with mileage of 58061 at Everett Chevrolet, Benton, AR. On [XXX], while driving received an error code, no oil pressure and vehicle became disabled in the middle of the road. Tahoe was towed to Teeter Chevrolet in Malvern, AR. We were notified on Friday that the engine was bad and would need to be replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT... Read more
Incident date: Aug 26, 2025
If my car can burn up because of this issue, why isn't a replacement part available? Is Ford going to wait till it burns? Seems to me if the problem is known you'd rather fix it than pay out lawsuits.
Incident date: Mar 9, 2026
I can not gain speed. The dealership says it’s the catalytic converter and there is an active recall for this on Kia souls. They previously did recall work to my car but now the catalytic converters not showing as a recall
Incident date: Feb 24, 2026
Engine Knocking - Car enters limp mode and has a known recall. KSDS was updated in prior recall and engine has failed at 118k Miles. Car has been well maintained. Kia asks for maintenance records, records were provided and they will not take action. KIA avoided fixing the engine and just updated software to tell you when this happens and now that the engine is failing will not honor their warra... Read more
Incident date: Feb 24, 2026
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim was beginning to detach from the windshield, allowing outside air to ent... Read more
Incident date: Aug 26, 2025
The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing, the rear-view safety sensor alert did not function as intended. In addition, the contact stated that the auto-braking safety sensor did not activate. The contact's vehicle crashed into a tree. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure... Read more
Crash
Incident date: Feb 27, 2026
The contact owns a 2026 Kia Seltos. The contact stated that the heating system was inoperable and was blowing cold air. The vehicle was taken to the dealer, where the contact was informed that the radiator cap was not tightened, causing air to build up in the system. The dealer tightened the radiator, and the vehicle was repaired. The contact stated that there was an abnormal ticking sound coming ... Read more
Incident date: Mar 7, 2026
Bubbled dashboard is considered as a safety issue that airbag may NOT be properly deployed when an accident occurs.
Incident date: Mar 7, 2026
Transmission Shuttering which was confirmed from from GMC dealership , but refused to do any repairs after confirmation or diagnostic and test driving. Demanded a 220$ fee be paid before releasing my vehicle back. Also gave GMC Bulliten # 25-NA-148 which states the same issues I'm currently having.
Incident date: Mar 8, 2026
1. The exact component that failed is unknown at this time. The fire appeared to originate in the driver-side front area of the engine compartment near the headlight. Prior to the fire the vehicle experienced engine shaking and a check engine light. The vehicle has been towed to a Hyundai dealership and is available for inspection by insurance investigators, the manufacturer, or safety investigato... Read more
Fire
Incident date: Mar 7, 2026
Received Notice From Toyota that a weld defect on the middle row seats made them unsafe to use. I took my vehicle into Toyota to be repaired over three months ago and there is still no repair or plans to repair.