Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: Jan 27, 2026
FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure to properly complete Safety Recall 94B (NHTSA Campaign No. 24V-838) involving the HCU/ABS module on my 2018 Dodge Durango. On December 23, 2025, I contacted an authorized Dodge dealer located at 5404 S. Illinois Route 31, Crystal Lake, IL 60012, to remedy the HCU/ABS defect under ... Read more
DODGE
GRAND CARAVAN
(2013) — ENGINE
Jan 27, 2026
Incident date: Jan 16, 2026
The contact's son owns a 2016 Jeep Grand Cherokee. While the owner was driving at an undisclosed speed, the check engine warning light illuminated. The contact was informed that the vehicle had been running rough and idling roughly prior to the warning light becoming illuminated. The owner had taken the vehicle to a local dealer to be diagnosed. The dealer retrieved DTC: P0303 (Misfire in Cylinder... Read more
Incident date: Jan 27, 2026
My car got stuck in 4WD with 4L light blinking. I wasn't able to get out of the gear and the sensor had to be recalibrated just to fix this issue.
Incident date: Jan 27, 2026
The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheating. The message "Temperature High" was displayed. Additionally, the contact stated that the power windows were intermittently inoperable. While attempting to drive from a complete stop, the transmission failed to shift gears as intended. The contact stated that upon depressing the ac... Read more
Incident date: Jan 20, 2026
Rear Lower Link failure. The car has 145,XXX miles on it. I live in Wisconsin where we use Salt. I was driving the vehicle and hit a pot hole and the Driver Rear Lower Link failed in January 2026. Calling the dealer for repair I was informed of P9324 which did not cover my car. I bought replacement parts from Nissan to replace the Rear lower Links on both sides. Driver side had failed alread... Read more
Incident date: Jan 20, 2026
Back up camera failure cutting off and on. Could cause wreck. Dull headlights. Could cause a wreck.Leak in firewall driver floor wet. Could short out electrical system, cause shock, cause a wreck. No accident to report. This is ongoing since purchase in 2023.
Incident date: Jan 20, 2026
Back up camera failure cutting off and on. Could cause wreck. Dull headlights. Could cause a wreck.Leak in firewall driver floor wet. Could short out electrical system, cause shock, cause a wreck. No accident to report. This is ongoing since purchase in 2023.
Incident date: Jan 20, 2026
Onstar module isnt working and was told to report it to you guys.
Incident date: Jan 20, 2026
Brake Light, ABS Light, and Traction Control Light lit up on dash. Took car to dealership and the issue was diagnosed as a faulty ABS module. This is MOPAR part 68160269AB, which is discontinued. I was also told that there were no after-market options, and that programming a used one might not work. So I have no option to get ABS functionality for my car. I am willing to pay for the part and labo... Read more
Incident date: Jan 20, 2026
Brake Light, ABS Light, and Traction Control Light lit up on dash. Took car to dealership and the issue was diagnosed as a faulty ABS module. This is MOPAR part 68160269AB, which is discontinued. I was also told that there were no after-market options, and that programming a used one might not work. So I have no option to get ABS functionality for my car. I am willing to pay for the part and labo... Read more
DODGE
GRAND CARAVAN
(2017) — VISIBILITY/WIPER
Jan 26, 2026
Incident date: Jan 1, 2021
Front windshield developed a stress crack along to of windshield from one corner to other
Incident date: Oct 13, 2025
I’ve been driving this car for nearly a year, and during that time I’ve had multiple incidents where the Forward Collision-Avoidance system applied sudden hard braking when it wasn’t necessary, creating dangerous situations. I don't think I will be fortunate every time. I believe there is a serious issue with how the Hyundai's FCA system is operating and it needs to be investigated as a pri... Read more
Incident date: Oct 13, 2025
The transmission and powertrain were inspected due to concerns about the car possibly jolting in a different direction and causing an accident. The issue has been confirmed by the dealer, and the vehicle has been inspected by both the dealer and a mechanic. The car does indeed jolt unexpectedly.
Incident date: Jan 16, 2026
At various times vehicle can take up to 3 minutes or restart of vehicle for the back up camera to shut off after reversing
Incident date: Apr 1, 2025
Odometer Fraud. The contact purchased a 2013 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 89,704. At the time of the vehicle registration, it was discovered that the mileage was 251,351.
Incident date: Apr 1, 2025
The contact owns a 2007 Dodge Caliber. The contact stated that the ECU had been hacked. While driving on the highway at 70 MPH, the brakes applied without application, but I was able to move to the right lane. The vehicle was able to pull over safely, and it stalled. While parking with the foot on the brakes, the vehicle suddenly accelerated and crashed into a small pole. There was no reported f... Read more
Crash
Incident date: Apr 1, 2025
The contact owns a 2007 Dodge Caliber. The contact stated that the ECU had been hacked. While driving on the highway at 70 MPH, the brakes applied without application, but I was able to move to the right lane. The vehicle was able to pull over safely, and it stalled. While parking with the foot on the brakes, the vehicle suddenly accelerated and crashed into a small pole. There was no reported f... Read more
Crash
Incident date: Jun 26, 2024
My vehicle is subject to FCA Recall #78C / NHTSA Recall #25V-766, which identifies engine contamination that may lead to catastrophic engine failure, vehicle fire, or unexpected and unrecoverable loss of propulsion, potentially resulting in a crash without prior warning. The recall is currently listed as incomplete, with the remedy under development and no repair parts available. I contacted Ste... Read more
Incident date: Jun 26, 2024
The contact owns a 2024 Dodge Durango. The contact stated that the front navigational screen and the back over prevention camera blacked out intermittently. The sensors failed to inform the driver when an object or person was close to the rear of the vehicle. The vehicle was taken to the dealer several times. The dealer determined that the radio telemetric gateway module and the electrical system ... Read more
Incident date: Dec 17, 2025
I leased a 2019 Subaru Ascent (VIN: [XXX] ), which is equipped with the EyeSight driver-assist system. In the Spring of 2019, while driving in a parking lot at night with low visibility and snow, the vehicle struck a pole. Despite the imminent collision, the EyeSight system failed to engage Pre-Collision Braking or provide any audible/visual warning to alert me of the obstacle. The system did not ... Read more
Crash
Incident date: Jan 13, 2026
The headlights still cannot be used on high beam as the lights strobe when used. This was complaint was previously submitted with the same Vin#. This is dangerous for driver and others, including oncoming traffic. The local Hyundai dealer said it is would be $200+ for them to diagnostic and if they fixed it, the diagnostic fee would be credited toward the repair. How can this not be coved under a ... Read more
Incident date: Oct 14, 2025
The drivers side window will at times stay in the down position. The safety issue is during rain, snow or very cold conditions the driver is distracted by the down window. I did call a dealer who said this happens and I need to go thru a crazy procedure to get window up. No one has looked into this problem. The Ford dealers are well aware of this problem and there are many videos out that describe... Read more
Incident date: Jan 25, 2026
The Electronic Park Brake (EPB) fails to release when the car is shifted into gear. The park brake dashboard light remains on, and the brake does not release. The problem is intermittent but has occurred multiple times in the first 2 months and 2,000 miles of owning the newly purchased vehicle. The vehicle was purchased in Nov 2025, and in Jan 2026 it was taken to the authorized Toyota service ... Read more
Incident date: Jan 8, 2022
Car has been serviced at same dealership I purchased from. All service up to date, Gas type shell gas brand used 95% of the time. (Noticed November 2025)issue a month after recommended transmission flush and an engine oil change. Rough idling (especially when temp below 60⁰) and almost like a miss fire when driving. No check engine light, and dealership had vehicle for two days but claimed unabl... Read more
DODGE
CHALLENGER
(2023) — UNKNOWN OR OTHER
Jan 24, 2026
Incident date: Jan 7, 2026
No incident yet, but the frame is rotted.
Incident date: Nov 29, 2025
Since buying my Ford 2018 F150 Raptor, I have had constant issues and problems with the 10R80 Transmission shifting irradictly, harsh engagements, stalling between gears while losing power, loud metal noises in the transmission/under the truck, and damage already done to the transfer case and transmission resulting in a truck that needs a new transmission, CDF, and transfer case. I have had this t... Read more
Incident date: Jan 23, 2026
The contact owns a 2024 Honda Odyssey. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. While driving in a rainstorm, rainwater leaked into the vehicle from the driver’s side sliding door. Additionally, the passenger’s side sliding door was misaligned. The contact stated that the vehicle was a converted mobility vehicle and that the failure m... Read more
Incident date: Jan 23, 2026
I am filing a complaint regarding a known defect with the rear racetrack taillight assembly on the 2017 Dodge Durango GT. The rear racetrack taillight allows water and moisture to enter the sealed housing. Over time, this causes condensation buildup, corrosion, and partial or complete failure of the LED lighting. In my case, the racetrack light has gone out and shows visible water inside the asse... Read more
Incident date: Jan 1, 2023
Forward Collision Warning (FCW) light will not turn off. System has been reset per Star online publication S2108000249 (Misc Functions and run the “Customer Programable Feature Configuration”). System showing temperature in Celsius, tire pressure in kpa, speedometer in KMH, language in Italian. Previously saved settings not saved.
Incident date: Jan 1, 2023
**Subject:** Request for Investigation – Dodge Durango Taillight Water Intrusion and Safety Hazard To Whom It May Concern, I am writing to formally request that the National Highway Transportation Administration (NHTSA) investigate a widespread and potentially dangerous manufacturing flaw affecting Dodge Durango vehicles. Both my vehicle and a significant number of other Dodge Durango owners h... Read more
Incident date: Jan 9, 2026
Stall or hesitant acceleration which has caused many unsafe situations for me and my family. This happens frequently since the vehicle was purchased new.
Incident date: May 30, 2025
DC/DC converter failed (January 2025) and is sitting at the dealership. My vehicle completely shut down while I was driving on the interstate. I had the same issue in April 2024 and was without my vehicle for nearly 2 months.
DODGE
GRAND CARAVAN
(2015) — BACK OVER PREVENTION: WARNINGS
Jan 22, 2026
Incident date: Jan 14, 2026
Rear camera intermittently stopped working. This was recalled for other years of Ford Escape models, but (according to the dealer) not for the 2014 model year. This puts at risk the driver and others that we might not see (little kids in the neighborhood) when we are backing in or out of our driveway. We had this problem repaired at the dealership (because we're responsible adults) but think that ... Read more
Incident date: Jun 1, 2024
While driving in the Los Angelas area on March 24, 2025, on the 210 Freeway approaching the 605 Freeway the vehicle abruptly decelerated from 65mph to 45mph. A message appeared instructing "continue to your destination, do not turn off your engine, if you turn off your engine you may not be able to start it again." We contacted Jeep Connected who directed us to Cerritos CDJR. As we were heading so... Read more
Incident date: Jun 1, 2024
Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also... Read more
Incident date: Jun 1, 2024
Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also... Read more
Incident date: Jan 21, 2026
Was in an accident due to hitting ice hit a guard rail going 60 mph on the highway totaled the vehicle but not one air bag deployed.
Crash
Incident date: Jan 13, 2026
My vehicle failed the Picotest that GM is conducting on the engine. It is currently sitting at Romain GMC in Evansville Indiana. I am not sure if I was at risk but the dealership says it's unsafe to drive so my assumption is that my safety was at risk. The dealership states that it will take 3 months before a new engine is installed. There were no symptoms leading up to this recall inspection.
Incident date: Oct 21, 2025
I had the truck inspected for recall N25249400 on August 11, 2025 with 24,610 miles. It passed the recall inspection and the dealer changed the oil to GM recall recommended oil. On January 18, 2026 with 28,275 miles, the engine seized while on a major highway. The truck lost all power and just turned off amd would not start or turn over. The vehicle was towed by the Police due to the vehicle be... Read more
Incident date: Jan 5, 2026
The contact owns a 2025 Nissan Kicks. The contact stated that while driving approximately 60 MPH, there was a loud vibrating sound coming from the rear driver’s side of the vehicle, with several unknown warning lights illuminated. The contact stated that on several occasions, the vehicle wobbled unexpectedly, with a grinding sound coming from the front of the vehicle. The contact stated that the... Read more
Incident date: Jan 20, 2026
The contact owns a 2012 Chevrolet Volt. The contact stated that the vehicle failed to start, and the lights inside and outside of the vehicle failed to illuminate. The vehicle was jump-started. The failure reoccurred while attempting to restart the vehicle, and the contact was unable to drive the vehicle. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not... Read more
Incident date: Jan 16, 2026
Brakes have squeaked since the day we bought our brand new vehicle. I have contacted the dealers and called corporate. The answer I have received from both is”it is the material they are making the brake pads out of.” We paid over $50,000.00 for our vehicle and do not want to deal with squeaky brakes all the time. They will not do anything about it.
Incident date: Dec 29, 2025
Right front caliber went out at 47,186 miles in 11/14/2025. No abs sensor went on alerting me to the problem. Had it fixed. Two months later, 1/05/2026, at 47,620 miles later, the control HCU and module ABS went out. Again, no sensor alerting me to a problem. I could hardly drive it. Had Ford look at it, assess the problem, and had to drive home due to another cost. Could have been on the highway ... Read more
Incident date: Sep 30, 2025
Despite receiving official recall notices and taking my vehicle to two separate Kia-authorized dealerships, I have not been provided with the necessary repairs, putting both my safety and livelihood at serious risk. At both dealerships, I was told that the issues, including a clogged catalytic converter and a failing exhaust manifold, fell within the scope of the recall. However, instead of perfo... Read more
Incident date: Jan 14, 2026
Vehicle: 2025 Toyota Tundra Component/System: Powertrain / Electronic Throttle Control / Transmission Response Complaint Description: I am reporting a serious safety defect involving delayed and inconsistent acceleration from a stop or low speed. What failed or malfunctioned: The vehicle exhibits a significant delay in throttle response. The electronic throttle and/or transmission fails to deli... Read more
Incident date: Jan 19, 2026
Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. Diagnosis at Tesla service center showed front upper control arms assemblies (left and right), lower lateral link, and front lower compliance link (left and right) required replacement. Of note: upper control arm assemblies were previously replaced under warranty in November 2021 at... Read more
Incident date: Jan 8, 2026
ICCU failed. Confirmed by dealer diagnostic.
Incident date: Oct 9, 2025
Engine burning massive amounts of oil, noticeable tick in engine, dealer request I bring it back every 500 miles for a total of 2000 miles to assess wether or not there’s a fault, when I requested for them to keep it diagnose it in their own way without forcing me to continuously have to return to the dealer (4 different times) for a conclusion
Incident date: Jan 15, 2026
Unsure exactly why it happened, but I was driving in my parent's neighborhood (25 mph limit), and I heard a pop, and the next thing I saw was an electrical warning message on my dashboard. That's when I realized the issue is with the ICCU.
Incident date: Aug 23, 2008
Excessive oil burn off. Oil is getting into the cylinder, causing scorching. This causing engine failure.