Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: May 14, 2022
2017 Charger UConnect system going crazy due to delamination problem causing driver to take attention from the road. Dodge knows of this issue but has not issued a recall.
Incident date: May 14, 2022
I was driving on the freeway in clear weather, no traffic, and smooth driving. Suddenly, the rear spoiler made a loud sound and broke free from the vehicle. While it was falling, it also broke off a large portion of the rear wiper, and both rear wiper and rear spoiler crashed onto the freeway behind me. All I could see was a small hose and a wire hanging out the back. I pulled off the freeway ... Read more
DODGE
GRAND CARAVAN
(2019) — ENGINE
May 13, 2022
Incident date: May 9, 2022
Stalling, power loss and misfire conditions on #2 cylinder. Safety at risk as losses power while driving and vehicle shakes/stalls. Vehicle has been seen by mechanic who states this is a factory defect regarding Pentastar V6 motors. They looked at cylinders and my #2 cylinder is the issue.
Incident date: Mar 3, 2022
This is regarding the Uconnect radio. The screen has delaminated and is constantly pressing buttons by itself. Randomly making phone calls and startling me while driving, one time it called the police. Turning the heat and air and climate seats off and on consistently. This is dangerous.
Incident date: Apr 27, 2022
The contact owns a 2010 Dodge Caliber. The contact stated that while driving at approximately 40 MPH, she lost control of her vehicle. The contact stated that she crashed into a pole, however, the air bag did not deploy. The contact stated that there were no warning lights illuminated at the time. The contact stated that no medical attention was needed, and no police report was made. The contact s... Read more
Crash
DODGE
GRAND CARAVAN
(2018) — AIR BAGS
May 13, 2022
Incident date: May 11, 2022
The airbag is malfunctioning and sending aa fault to the dashboard. My safety is at risk because if I’m in a accident and the airbags might not deploy. The problem has not been confirmed by a dealer yet or inspected by the manufacturer. Yes the warning lamp appeared 48 hours ago.
DODGE
GRAND CARAVAN
(2017) — STRUCTURE:BODY
May 12, 2022
Incident date: May 11, 2022
The sliding door on the passenger side will not open at all. It is due to a failing actuator. It is a well known issue and a great safety concern.
Incident date: Jan 1, 2017
The contact owned a 2017 Dodge Journey. The contact stated that while driving, the gear shifter moved without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 20,000. The VIN was not available.
Incident date: May 10, 2022
Sunroof spontaneously shattered while driving. The shatter was accompanied by a very loud noise. Dealer has been contacted and the sunroof will be replaced under warranty.
Incident date: Nov 1, 2021
The contact’s niece owns a 2013 Dodge Avenger. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer; Phillips Chrysler Jeep Dodge Ram (3440 S Pine Ave, Ocala, FL 34471; (352) 644-7... Read more
DODGE
GRAND CARAVAN
(2014) — SEATS
May 10, 2022
Incident date: Apr 4, 2022
Sensor in the Passenger Seat is defective and will cause the Air Bag light to intermittently come on leaving the Passenger without Air Bags during an accident. ALL defects / warning lights dealing with AIR BAGS or any other SAFETY FEATURE on a vehicle, regardless of year, should be looked at immediately by Dealers when the vehicle is brought into the Dealership. These are MAJOR Safety Defects an... Read more
DODGE
GRAND CARAVAN
(2014) — AIR BAGS
May 10, 2022
Incident date: Apr 4, 2022
Sensor in the Passenger Seat is defective and will cause the Air Bag light to intermittently come on leaving the Passenger without Air Bags during an accident. ALL defects / warning lights dealing with AIR BAGS or any other SAFETY FEATURE on a vehicle, regardless of year, should be looked at immediately by Dealers when the vehicle is brought into the Dealership. These are MAJOR Safety Defects an... Read more
DODGE
GRAND CARAVAN
(2014) — UNKNOWN OR OTHER
May 10, 2022
Incident date: Mar 10, 2022
We have had to replace both of the Front Driver & Passenger Windows twice with-in the last 4 years. The latest replacement happened this year with the Passenger window. The vehicle was setting at my work. There was nothing wrong with the window at 6:30 a.m. but, at 3:40 p.m the window assembly had broken and the window slid down and was inside the door. This is very much a safety hazard and could ... Read more
DODGE
GRAND CARAVAN
(2014) — ENGINE
May 10, 2022
Incident date: May 10, 2022
We replace the complete Oil Cooler and Filter Housing in December 2020 and now, today May 10, 2022, we are having to replace the Oil Filter Housing Assembly due to the plastic cracking. It is being replaced with an Aluminum Housing that was not available in 2020. Time has proven that this is a Materials Design Flaw from Dodge and they totally ignored their potential failure points during the FMEA ... Read more
Incident date: Dec 7, 2021
The suspension rod that lifts and holds the liftgate open snapped at the bolt and broke. The liftgate can only be opened and close manually now. It has fallen on my arm and caused bruises multiple times. I fear it can fall on my head or my children's. I haven't taken it to get repaired as I'm sure it will be costly and money is very tight. I only had this vehicle for 4 years when this happened and... Read more
1 injured
DODGE
GRAND CARAVAN
(2016) — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
May 10, 2022
Incident date: May 8, 2022
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was parked and unoccupied, the front driver's side headrest deployed inadvertently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 108,000.
DODGE
GRAND CARAVAN
(2016) — UNKNOWN OR OTHER
May 9, 2022
Incident date: Jul 15, 2021
Door actuators buzzing everytime it locks and unlocks. Apparently there's a lot of people complaining about this. Why isn't there a recall? It's really really loud.
DODGE
GRAND CARAVAN
(2012) — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
May 9, 2022
Incident date: May 7, 2022
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the residence. The contact related the failure to a faulty Totally Integrated Power Module (TIPM). The dealer was made aware of the failure but declined to sell a fuel pump relay. The vehicle was not diagnosed nor repaired ... Read more
Incident date: May 1, 2022
Water in the rear light seems to be a common problem in them and mine has a lot of water in.
Incident date: Dec 14, 2021
Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.
Incident date: Dec 14, 2021
Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.
Incident date: Dec 14, 2021
Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.
Incident date: May 7, 2022
Water has leaked into the center "racetrack" tail light lens on the rear of the vehicle, and pooled in the bottom portion of said lens. This has caused the LED lighting to begin burning out, causing a safety issue. The only fix is a very expensive ($1200-$1500) replacement of the entire tail light lens assembly. This is an extremely common issue among Durango owners and Dodge should be held liable... Read more
Incident date: May 7, 2022
Water has leaked into the center "racetrack" tail light lens on the rear of the vehicle, and pooled in the bottom portion of said lens. This has caused the LED lighting to begin burning out, causing a safety issue. The only fix is a very expensive ($1200-$1500) replacement of the entire tail light lens assembly. This is an extremely common issue among Durango owners and Dodge should be held liable... Read more
DODGE
GRAND CARAVAN
(2017) — ELECTRICAL SYSTEM
May 6, 2022
Incident date: Mar 1, 2022
The driver's side automatic rear door will not open or close. The locking mechanism appears to be stuck and will not lock or unlock.
DODGE
GRAND CARAVAN
(2002) — ELECTRICAL SYSTEM
May 6, 2022
Incident date: Sep 20, 2019
Every time I go Though a small puddle rain or snow 10 to 30 mph I loose power steering and have a battery light pop on I have to pull over turn off van and restart sometime it goes back to normal
DODGE
GRAND CARAVAN
(2014) — UNKNOWN OR OTHER
May 5, 2022
Incident date: May 5, 2022
My passenger back automatic sliding door is doing a lot of clicking noise and not opening. I have tried opening it numerous times by hand to get my children out and have not been able so they came out the drivers side. But as I driving down the road later if I hit a bump and especially when I make a left turn and hit a bump the door will dislodge and open on its own. That is a very uneasy feeling ... Read more
DODGE
CALIBER
(2007) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
May 5, 2022
Incident date: May 5, 2022
The contact owns a 2007 Dodge Caliber. The contact stated that after driving approximately a block from her residence, she noticed that the vehicle was unable to exceed 15 MPH while accelerating. The contact stated there was no warning light illuminated. The vehicle was driven back to her residence and then the vehicle was towed to an independent mechanic. The contact stated that the vehicle was d... Read more
Incident date: May 5, 2021
Door panel is peeling off. It’s look like poor manufacturing quality.
Incident date: May 2, 2022
Headlamp goes off. I have replaced the headlamp recently in a month it goes off again. Seems like wiring is melting.
DODGE
GRAND CARAVAN
(2017) — ELECTRICAL SYSTEM
May 4, 2022
Incident date: Apr 25, 2022
A loud buzzing noise when locking or unlocking doors. Sounds like it’s coming from the automatic sliding door on drivers side.
DODGE
GRAND CARAVAN
(2019) — EXTERIOR LIGHTING:TURN SIGNAL
May 4, 2022
Incident date: Feb 2, 2022
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was u... Read more
DODGE
GRAND CARAVAN
(2019) — VISIBILITY/WIPER
May 4, 2022
Incident date: Feb 2, 2022
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was u... Read more
DODGE
GRAND CARAVAN
(2019) — ELECTRICAL SYSTEM
May 4, 2022
Incident date: Feb 2, 2022
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was u... Read more
Incident date: May 1, 2022
This truck gets the death wobble at random times at Highway speeds , its almost caused me to crash a few times , something is not right with the front end
Incident date: May 13, 2020
May 13,2020. 11:32am Driving north, my drive side tire violently shook & suddenly gave way pulling me hard left. I struggling to keep truck in my lane but lost control of steering , the airbags also deployed. Blocking my view. The rode was a blind spot . I thought it was a tire failure. Be of the drop & hard pull to left. While the rode was curving right . I could not get truck to fallow cu... Read more
Crash
1 injured
1 deaths
Incident date: May 13, 2020
May 13,2020. 11:32am Driving north, my drive side tire violently shook & suddenly gave way pulling me hard left. I struggling to keep truck in my lane but lost control of steering , the airbags also deployed. Blocking my view. The rode was a blind spot . I thought it was a tire failure. Be of the drop & hard pull to left. While the rode was curving right . I could not get truck to fallow cu... Read more
Crash
1 injured
1 deaths
Incident date: May 13, 2020
May 13,2020. 11:32am Driving north, my drive side tire violently shook & suddenly gave way pulling me hard left. I struggling to keep truck in my lane but lost control of steering , the airbags also deployed. Blocking my view. The rode was a blind spot . I thought it was a tire failure. Be of the drop & hard pull to left. While the rode was curving right . I could not get truck to fallow cu... Read more
Crash
1 injured
1 deaths
Incident date: Oct 3, 2021
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the thermostat was replaced. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the transmission slipped... Read more
Incident date: Oct 3, 2021
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the thermostat was replaced. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the transmission slipped... Read more
DODGE
GRAND CARAVAN
(2011) — FUEL/PROPULSION SYSTEM
May 3, 2022
Incident date: Apr 30, 2022
The tipm fuel pump relay is stuck causing the fuel pump to stay on even when the vehicle is turned off and the key is not in the ignition switch. This problem is, its dangerous if I was ever to be in an accident and fuel pump will stay on according to the mechanic. Also my car battery is drained after an hour making it undrivable until I call a tow or get a jump start. It was inspected by a mechan... Read more
DODGE
GRAND CARAVAN
(2012) — FUEL/PROPULSION SYSTEM
May 3, 2022
Incident date: Apr 29, 2022
The vehicle engine has stopped running while driving at highway speeds (50-70 mph). I have been able to roll off of the travel portion of the highway, but there was concern with vehicles behind me possibly hitting me. All electrical components continued to operate when this happens, including the radio, lights and AC/Heat blowers. It has happened in December 2020, May 2021 (2 times within about... Read more
DODGE
GRAND CARAVAN
(2012) — ENGINE
May 3, 2022
Incident date: Apr 29, 2022
The vehicle engine has stopped running while driving at highway speeds (50-70 mph). I have been able to roll off of the travel portion of the highway, but there was concern with vehicles behind me possibly hitting me. All electrical components continued to operate when this happens, including the radio, lights and AC/Heat blowers. It has happened in December 2020, May 2021 (2 times within about... Read more
DODGE
GRAND CARAVAN
(2014) — UNKNOWN OR OTHER
May 3, 2022
Incident date: May 3, 2022
Our vehicle has had a recall on the HVAC system since we purchased it. The recall had been repaired prior to us purchasing it used from a Dealership and we have had the recall repaired 3 times since it has been under our ownership. Every year, the issue repeats itself. The HVAC system will blow out hot air only and the AC will not work and we have to bring it in to the shop.
Incident date: Apr 28, 2022
Steel Brake lines burst. The Steel lines are all rusted and corroded. Even the factory replacement pieces corroded again. This happened 2 times and even when I replaced them with original factory pieces ,it happened again .this can't be a coincidence.
DODGE
CHALLENGER
(2018) — ELECTRICAL SYSTEM
May 2, 2022
Incident date: Apr 26, 2022
UConnect 8.4 system screen delaminating. Essentially, out of nowhere, a large bubble appeared on my 2018 Challenger Scat Pack's center UConnect Screen. This is the third Challenger I've owned, and unfortunately for me, the only one I kept outside of the factory warranty timeframe. I have 28,000 miles on the car, and it is in fantastic condition, aside from this issue. First, I contacted the dealer... Read more
DODGE
CHALLENGER
(2016) — ELECTRICAL SYSTEM
May 2, 2022
Incident date: Jan 1, 2021
Uconnect advised me via email that once the 3G bandwidth was no longer functional, that Uconnect would be upgrading to 4G. The list of functions that would be lost would mostly be cellular functions as well as the Assist and 9-1-1 button functions located on the inside rear view mirror. Most of the cellular phone functional loss was partially resolved with a dongle from T-Mobile/Sprint. However, i... Read more
Incident date: May 2, 2021
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Incident date: May 2, 2021
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Incident date: Aug 1, 2017
Rear racetrack lighting fills with water. Could short out causing fire or no lights. Have had replaced in 2017. Now water leaking again. Common issue when searched for. Called dealers said dodge warranty has not been covering issue now. Have max care coverage.