Consumer Safety Complaints

Incident date: Nov 5, 2013

The contact owns a 2006 Dodge Grand Caravan. The contact stated that when the vehicle was purchased in 2010, the vehicle was missing the EGR (Exhaust Gas Recirculation) valve. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle idled roughly, jerked and stalled while driving. Th... Read more

Incident date: Dec 31, 1969

Anti lock brakes do not work. First icy conditions it locked up easily. 94B recall was supposed to be "first quarter of 2025"

Incident date: Nov 26, 2025

The contact owns a 2014 Dodge Grand Caravan. The contact stated that upon entering the vehicle with other passengers, the passenger's side sliding door failed to latch and close securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a case ... Read more

Incident date: Apr 21, 2025

My van tipm went out..it would cut off going down the road the safety door locks was not working the fuel pump was running all the time with switch off

Incident date: Nov 24, 2025

My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the highway and then sliding sideways being stuck blocking the lane of traffic. I just contacted the deale... Read more

Incident date: Nov 24, 2025

My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the highway and then sliding sideways being stuck blocking the lane of traffic. I just contacted the deale... Read more

Incident date: Nov 24, 2025

My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the highway and then sliding sideways being stuck blocking the lane of traffic. I just contacted the deale... Read more

Incident date: Nov 4, 2025

The driver's side head rest deployed while I was driving on the highway without any collision and struck me in the back of the head hard. I did experience some whiplash symptoms for a few days as was confirmed by my chiropractor doctor. Post inspection revealed the plastic retaining brackets failed and the spring force released and deployed the headrest. I contacted Chrysler customer care (referen... Read more

1 injured

Incident date: Nov 24, 2025

While parked the drivers seat headrest ARS system activated. Hitting the driver in the back of the head.

Incident date: Nov 1, 2025

Driving on the highway at 75 mph, slowing down to 55mph exiting the highway by braking manually, gently. The car started juddering slightly, we assumed it was the road and carried on, then the car following us started to flash for us to stop, we did, got out and all 4 wheels / brakes were on fire, we put them out and carried on driving assuming the brakes would be ok, but we had not put any other... Read more

Fire

Incident date: Nov 12, 2025

Headlight pigtail assembly burned out as described in the 2014 safety recall. 14V-101 / P08 Recall Summary The wiring sub-harnesses for the headlights may overheat, and the low beam headlights may fail. Dealers will replace the headlamp jumper harnesses and bulbs or the headlight assemblies as needed free of charge to resolve the concern.

Crash

Incident date: Nov 24, 2025

The contact owns a 2019 Dodge Caravan. The contact stated that while the vehicle was parked and turned off, the contact returned to the vehicle and noticed that all the windows and doors of the vehicle were opened. Additionally, the contact stated that the vehicle was unintendedly started. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired.... Read more

Incident date: Nov 24, 2025

The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, the contact was informed that the engine may have failed due to the vehicle having no antifreeze, whi... Read more

Incident date: Oct 5, 2025

I leased a brand-new 2025 Dodge Charger Daytona EV. About 2 weeks after receiving the vehicle, a severe and dangerous incident occurred. I had driven approximately 2 miles at normal residential speeds with my baby in the back seat. After parking and walking toward the entrance of the home, I turned around and saw both rear wheels glowing bright red, radiating extreme heat, as if they were about to... Read more

Incident date: Oct 5, 2025

I leased a brand-new 2025 Dodge Charger Daytona EV. About 2 weeks after receiving the vehicle, a severe and dangerous incident occurred. I had driven approximately 2 miles at normal residential speeds with my baby in the back seat. After parking and walking toward the entrance of the home, I turned around and saw both rear wheels glowing bright red, radiating extreme heat, as if they were about to... Read more

Incident date: Oct 5, 2025

I leased a brand-new 2025 Dodge Charger Daytona EV. About 2 weeks after receiving the vehicle, a severe and dangerous incident occurred. I had driven approximately 2 miles at normal residential speeds with my baby in the back seat. After parking and walking toward the entrance of the home, I turned around and saw both rear wheels glowing bright red, radiating extreme heat, as if they were about to... Read more

Incident date: Nov 8, 2025

The shift cable became disconnected from my vehicle with no prior warning while I was driving through a parking lot. The car would not move into park, or any other shift as it was stuck in reverse, and since it would not move into park, the car would not turn off, causing danger for every passenger in the car. All of our safety was at risk. We had to have the car towed to a firestone, where they w... Read more

Incident date: Nov 24, 2025

(Initially) March of 2023 I had an issue with this vehicle 2018 Dodge Durango RT 2wd 5.7L serious electrical problems gauge cluster All lights and warnings indicators showing on Gauge Cluster..failure to start. I had the vehicle Towed to Dodge dealership in Fontana California and it was diagnosed as a power control module failure it fell short of a factory warranty and no recall .. after diagnosti... Read more

Incident date: May 3, 2020

There is a backup camera recall for the Dodge Journey that I have been experiencing with my 2017 Dodge Journey since after the third year of owning my vehicle, I have replaced it twice already out of pocket, and now it’s happening again for the third time. My Dodge Journey needs to be included in this safety recall. The backup camera glitches, it goes upside down, it turns sideways, sometimes th... Read more

Incident date: Feb 1, 2020

The interior door panel on my 2019 Dodge Charger began to separate/warp from the door frame on the Front drivers and Front Passengers door panels. The vehicle had approximately 32000 miles when the issue started. The plastic trim piece is lifting and peeling away from the door next to the window sill, creating a sharp edge and a gap. This separation is causing the door lock mechanism to bind and b... Read more

Incident date: Nov 23, 2025

Recall that the dealer would not fix

Incident date: Nov 23, 2025

Recall that the dealer would not fix

Incident date: Nov 7, 2025

The frame is completely rotted from wheel well to wheel well on both sides of vehicle frame was completely rotted thru with judge holes completely rusted thru The vehicle was sold with no brakes sold to me and with dog chain holding the gas tank in place because fuel straps were rotted thru and bad wheel bearing that was ready to seize or will fall off vehicle purchased on 11/06 /25 and returned a... Read more

Incident date: Nov 22, 2025

Vehicle is consuming oil, stalling, milage blinking, radio goes out, key switch will not turn to off, not going into park, oil pan bolts backing off, brakes shimmy over 55, list goes on, still no fix for the recall

Incident date: Nov 22, 2025

Vehicle is consuming oil, stalling, milage blinking, radio goes out, key switch will not turn to off, not going into park, oil pan bolts backing off, brakes shimmy over 55, list goes on, still no fix for the recall

Incident date: Nov 22, 2025

Vehicle is consuming oil, stalling, milage blinking, radio goes out, key switch will not turn to off, not going into park, oil pan bolts backing off, brakes shimmy over 55, list goes on, still no fix for the recall

Incident date: Sep 4, 2020

I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had ... Read more

Crash

Incident date: Sep 4, 2020

I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had ... Read more

Crash

Incident date: Oct 8, 2025

So i purchased this van Oct 7.2025. From the day i took it. The doors and trunk going crazy openning on its own. Placing my kids and pets in danger. Alarm going off going crazy and locking our family in the van. Took up to 30 mins to get in and out. I had safe 2019 van soors werent electric never had this issue. Van just stopped in the middle of highway. I was almost hit by semi truck? I was so sc... Read more

Incident date: Nov 20, 2025

I was driving home in the dark and I heard a loud bang pop! It scared me at first I didn't see anything wrong but when I got home to looked I notice the passenger head rest popped out! I am happy that no one was sitting next to me. That could have been so scary. I have uploaded a picture of it not extended out. I was driving 70 mph going home on the interstate. No accident nothing. Just came ... Read more

Incident date: Nov 20, 2025

I have a 2018 Dodge Journey SE with currently 70,000 miles. I'm the second owner & purchased it with only 11,000 miles on it. The front brakes | anti-lock braking system (ABS) experienced failure when I needed to stop the vehicle. I was approaching a 4-way intersection and had the green light ahead of me not knowing that a semi truck was entering the intersection due to other vehicles in left turn... Read more

Incident date: May 26, 2025

The contact owned a 2022 Dodge Challenger. The contact stated that while her son was driving approximately 65 MPH on I-85 in the left lane, the driver noticed a BMW quickly approaching. The driver attempted to change lanes to the center lane, and the rear end of the vehicle slid out and the vehicle fishtailed into the other vehicle in the far-right lane, traveled across three lanes of traffic and ... Read more

Crash 1 injured

Incident date: Nov 16, 2025

While driving and operating the heater, unbeknowst to me leaves/pine needles had come in through the fresh air cowl vent and built up on the heater blower resistor resulting in a fire. This design in dangerous as the default for the air intake is open and allows debris to enter and drop directly into the fan and blower motor resistor. I've searched online and seen multiple reports of this issue. I... Read more

Fire

Incident date: Nov 16, 2025

While driving and operating the heater, unbeknowst to me leaves/pine needles had come in through the fresh air cowl vent and built up on the heater blower resistor resulting in a fire. This design in dangerous as the default for the air intake is open and allows debris to enter and drop directly into the fan and blower motor resistor. I've searched online and seen multiple reports of this issue. I... Read more

Fire

Incident date: Sep 22, 2025

I purchased a 2024 dodge hornet RT February of 2025. Since purchasing the vehicle, I now have had issues where my breaks are screeching so loud that it is heard from my camera inside my house and blocks over from my street. I tried to address this issue with the Sterling Kunes location and they said nothing is wrong and offered to put a desqeak on it and they never did when they fixed my recalled ... Read more

Incident date: Sep 22, 2025

I purchased a 2024 dodge hornet RT February of 2025. Since purchasing the vehicle, I now have had issues where my breaks are screeching so loud that it is heard from my camera inside my house and blocks over from my street. I tried to address this issue with the Sterling Kunes location and they said nothing is wrong and offered to put a desqeak on it and they never did when they fixed my recalled ... Read more

Incident date: Sep 22, 2025

I purchased a 2024 dodge hornet RT February of 2025. Since purchasing the vehicle, I now have had issues where my breaks are screeching so loud that it is heard from my camera inside my house and blocks over from my street. I tried to address this issue with the Sterling Kunes location and they said nothing is wrong and offered to put a desqeak on it and they never did when they fixed my recalled ... Read more

Incident date: Oct 4, 2025

Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a total loss vehicle now the ABS and traction lights or on the seatbelt deployed light is on air sensor light on and brakes or grinding I purchased on 10-4- 2025 this is November-20-2025 I asked for refund and to cancel they say as is not sure this is a wreck or flooded vehicle

Incident date: Oct 4, 2025

Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a total loss vehicle now the ABS and traction lights or on the seatbelt deployed light is on air sensor light on and brakes or grinding I purchased on 10-4- 2025 this is November-20-2025 I asked for refund and to cancel they say as is not sure this is a wreck or flooded vehicle

Incident date: Oct 4, 2025

Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a total loss vehicle now the ABS and traction lights or on the seatbelt deployed light is on air sensor light on and brakes or grinding I purchased on 10-4- 2025 this is November-20-2025 I asked for refund and to cancel they say as is not sure this is a wreck or flooded vehicle

Incident date: Nov 17, 2025

The contact owns a 2018 Dodge Journey. The contact stated that while in reverse, the digital screen failed to display a rearview image as intended, and the image was distorted, flickered a black screen, or a signal error was displayed. No warning light was illuminated. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired due to the cost. ... Read more

Incident date: Apr 1, 2024

The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked and there is no power to the bulb. When I'm out driving around town I notice I am not the only dodge ... Read more

Incident date: Apr 1, 2024

The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked and there is no power to the bulb. When I'm out driving around town I notice I am not the only dodge ... Read more

Incident date: Nov 15, 2025

I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on computers nothing comes up.I cannot even use cruise control because it speeds up on its own to high spe... Read more

Incident date: Nov 15, 2025

I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on computers nothing comes up.I cannot even use cruise control because it speeds up on its own to high spe... Read more

Incident date: Nov 15, 2025

I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on computers nothing comes up.I cannot even use cruise control because it speeds up on its own to high spe... Read more

Incident date: Nov 5, 2025

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the v... Read more

Incident date: Nov 5, 2025

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the v... Read more

Incident date: Nov 5, 2025

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the v... Read more

Incident date: Oct 17, 2025

The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in the clothing and a skin burn to the buttocks. While inspecting the vehicle, a burn hole was discovered in the front dri... Read more

Fire 1 injured