Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: Nov 21, 2025
My 2013 Dodge Dart is subject to a shifter cable safety recall. The vehicle has been at an authorized Dodge dealership in Texas since November awaiting recall repair. The dealership has confirmed the vehicle is unsafe to drive, but the repair has been delayed for several months. No reliable transportation assistance has been provided during this extended delay. This safety recall has left me witho... Read more
Incident date: Sep 30, 2025
On November 26, 2025, while traveling in stop-and-go freeway traffic, I experienced a severe braking failure that led to a rear-end collision. Despite applying maximum force to the brake pedal, the vehicle did not decelerate as expected. Objective technical evidence from the Bosch CDR report (Case #1105768) confirms a critical system failure: Extreme Driver Input: At -0.5 seconds before impact, D... Read more
Crash
DODGE
GRAND CARAVAN
(2019) — VEHICLE SPEED CONTROL
Feb 5, 2026
Incident date: Jan 18, 2026
Turn Signals, Speed Control Radio Functions, Windsheild Wipers STOPPED WORKING! It effects people in front ,back or side knowing what I am doing so they can react like turning in any direction , My vision is blocked during rain or snow and will cause an accident harming me or others . ' No warning lamps came on when problem happened ! ' Problem has been confirmed by a Qualified Mechanic !
DODGE
GRAND CARAVAN
(2019) — FUEL/PROPULSION SYSTEM
Feb 5, 2026
Incident date: Feb 3, 2026
I smell gas in my car. There is a recall for the fuel parts on the 2019. I have a 2017 with the same issue.
Incident date: Feb 2, 2026
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
Incident date: Feb 2, 2026
I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for the beauty cover R32/NHTSA 15V-431. I was supposed to be contacted when the parts were available and never was. My beauty cover has come off and my ABS system randomly turns off. I am not sure who reported that these repairs for the recalls were completed but they were not. I woul... Read more
Incident date: Jan 31, 2026
Failed UA80/F Transmission needs replacement for poor manufacturing
Incident date: Feb 2, 2026
The vehicle experiences a severe loss of power, placing it into a reduced-power or limp mode that prevents the vehicle from exceeding approximately 10 mph. The issue has occurred repeatedly despite multiple repair attempts. The battery was replaced initially, after which the vehicle broke down while still at the dealership. The service department removed the new battery & reinstalled the original ... Read more
Incident date: Feb 2, 2026
The A/C evaporator core in my 2020 Dodge Charger Hellcat has failed twice within a short period of ownership. The first failure occurred at approximately 20K miles in 2022, when the air conditioning suddenly stopped blowing cold air. The dealership diagnosed a leaking evaporator core and replaced it under warranty. On [XXX] at approximately 50k, the exact same failure occurred again — loss of r... Read more
Incident date: Jan 15, 2026
Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in Januar... Read more
Fire
Incident date: Jan 28, 2026
The contact owns a 2023 Subaru Impreza equipped with Sailun Tires, Tire Line: Black Hawk Street UHP, Tire Size: 225/40R18, DOT Number: (N/A). The contact had purchased the tires from Amazon. The contact stated that while the vehicle was parked, the contact became aware of a bubble on the outside of the rear passenger's side tire in December 2025. The vehicle was taken to Mavis Tire, and the tire w... Read more
Incident date: Jan 1, 2025
Truck is shifting into low gear while at highway speed cause load thump or bang
Incident date: Jan 18, 2026
My 2014 f150 xlt Ecoboost 4x,4 was experiencing symptoms directly related to Recall 24S37 / 24V444 (erratic/harsh shifting while on the highway). P0606, P0607 (PCM Processor Faults) P0706, P0707 (Transmission Range Sensor issues) P1702-00 (TRS Circuit Intermittent) P1921-00 (Transmission Range Signal issues) This was following the software update in the last recall. Plus the truck would not start ... Read more
Incident date: Oct 10, 2025
Passenger seat belt doesn’t click in. Miss fire Poor acceleration Exhaust leak Power lost Mechanic can’t find the problem Check engine light on
Incident date: Oct 10, 2025
Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.
Incident date: Oct 10, 2025
Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.
Incident date: Dec 31, 2025
ICCU failed 12/29/25, car inoperable and towed to dealer. Luckily this was in my garage , had it been on the freeway it would have been very dangerous and car goes into limp mode. Car red battery light and made chimes. Only has 25,000 miles on it. Has been at dealer since then with no resolution update.
Incident date: Dec 31, 2025
The just went off on the dash and they stoped working abs traction control emergency brake light is on and idk what the problem is I scanned it and nothing
Incident date: Dec 31, 2025
The just went off on the dash and they stoped working abs traction control emergency brake light is on and idk what the problem is I scanned it and nothing
Incident date: Jan 5, 2026
Steering wheel sticks when making gradual turns in curves when around the 11 o’clock and 1 o’clock positions. Living in a state with snow and ice makes driving scary, not knowing if my steering wheel will stick in a curve. Took it to a repair shop, but they said it would need to be looked at by the dealership.
Incident date: Jun 3, 2022
See attached document for complaint. PLEASE ADVISE! In August of 2025 we received an important Safety Recall on our 2023 Nissan Rogue Vehicle ------copy enclosed. As of yet our car hasn’t been fixed and having a car with an engine that contains a manufacturing set of defects is alarming. Note------- the letter implied that if the engine fails while driving it--- the result would be loss of po... Read more
Incident date: Jun 3, 2022
The contact owns a 2014 Dodge Dart. The contact stated that when the vehicle was purchased, the driver’s side window failed to function as intended. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated and, on another occasion, the vehicle failed to turn off as intended. The battery cables were disconnected, and the battery was removed fro... Read more
Incident date: Feb 1, 2026
The contact owns a 2018 GMC Canyon. The contact stated that while driving in the snow, the 4WD function became inoperable, and the vehicle lost traction and started skidding. The "Service 4WD" message was displayed. The vehicle was taken to a dealer where it was determined that a chip inside of the casing of the 4WD feature was inoperable. The vehicle was not repaired. The manufacturer was notifie... Read more
Incident date: Dec 1, 2025
My reverse stopped working, it just shows a black screen when I switch to it. The rest of my entertainment console works, it's only when I put it in reverse that it goes black. I saw that there was a recall issued for 2024 and 2025 Toyota Tundras, but I believe that the 2023 should be included as well. It looks to be a common issue, as I saw 2023 Tundras with a higher trim package also had a recal... Read more
Incident date: Jan 30, 2026
VEHICLE : IMNFINITI QX50 YEAR: 2020 LOCATION : PUERTO RICO My Infiniti QX50 has an active engine recall by VIN In 2023 the Infiniti dealer in San Juan PR documented oil sludge in the engine and performed and engine flush and internal treatment . The vehicle was returned to service and was not declare unsafe In 2024 , the same Infiniti dealer performed maintenance and again returned the ... Read more
Incident date: Jan 26, 2026
This car is consistently garaged. It was pulled out one morning and a large sheet of paint peeled off roof while it was sitting in the driveway. This is a major concern as I don't feel comfortable driving the car for fear more will come off, affecting another driver on the highway. I've had to borrow a car until it can be fixed. Spoke to ACURA and this is a KNOWN issue for this color paint but t... Read more
Incident date: Jan 26, 2026
We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.
Incident date: Dec 31, 1969
1. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. 2. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when tu... Read more
Incident date: Jan 16, 2026
To the National Highway Traffic Safety Administration (NHTSA), The City of Los Angeles and its subsidiaries have failed to fix the intersection at S Newport Blvd and Harbor Blvd. This intersection has become a systemic safety hazard, and local government efforts have proven insufficient in maintaining federally mandated safety standards. This failure of infrastructure poses a severe risk to public... Read more
Incident date: Dec 17, 2025
My 2022 Silverado 1500 with the 6.2L V8 engine has had continuous problems since purchase. The original engine was replaced under warranty at approx. 24k miles and has now had the lifters and camshaft replaced, as well as the knock sensors. All of this had to be negotiated with GM and my poor service manager, despite numerous recalls and class action lawsuits with GM regarding these known issues. ... Read more
Incident date: Jan 28, 2026
The contact owns a 2024 Chevrolet Silverado EV. The contact stated that while operating the vehicle in sub-zero temperatures, the HVAC unit failed to blow hot air through the vents. During the failur,e the contact was unable to defrost the windows. The vehicle was taken to the local dealer who determined that the heater control module was inoperable and needed to be replaced. The vehicle was not r... Read more
Incident date: Jan 29, 2026
Vehicle was in electric mode and failed to accelerate under electric power. First time was traveling around 45 mph and went to accelerate to 60mph at speed limit change. Battery was around 95% and gas pedal was gently pressed with no acceleration. Once floored and ICE started acceleration continued. Second time was pulling onto the highway and accelerated up to 25mph and continued to press the ... Read more
Incident date: Dec 31, 2025
Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.
Incident date: Dec 31, 2025
About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.
Incident date: Jan 27, 2026
Every day when backing out of the driveway the car activates the rear emergency breaks as it “sees” my neighbors parked truck across the seat. At no point is my car anywhere near th parked truck. Also, the emergency brake activates multiple times.
Incident date: Jan 29, 2026
I used my automatic start and came outside and got in the car and my rear windshield cracked.
Incident date: Jan 29, 2026
The ICCU (integrated charging control unit) failed on Friday 1/23/26 as I was driving home. Two warnings came on, check electrical system and stop vehicle, car went into limp mode and was later towed to dealership where ICCU failure was diagnosed. Part is backordered, no ETA available for replacement. No loaner vehicles available.
Incident date: Jan 29, 2026
I received a safety recall on my vehicle in October, and it is now almost february and there is still no remedy. This safety recall is the Transmission Shift Cable A0C. The recall states: "This can cause an unexpected and unrecoverable loss of PARK function and/or vehicle movement in an unintended direction which can cause a vehicle crash without prior warning and/or injury to others outside the ... Read more
Incident date: Jan 29, 2026
I received a safety recall on my vehicle in October, and it is now almost february and there is still no remedy. This safety recall is the Transmission Shift Cable A0C. The recall states: "This can cause an unexpected and unrecoverable loss of PARK function and/or vehicle movement in an unintended direction which can cause a vehicle crash without prior warning and/or injury to others outside the ... Read more
Incident date: Jan 29, 2026
SEE FULL COMPLAINT NOTES IN ATTACHED PDF; SUMMARY HERE (you do not provide sufficient space to provide all info you request) I own a 2019 Ram 1500 4WD Limited (not eTorque). On multiple occasions, the vehicle has unexpectedly shifted out of Drive into Neutral while driving. When this occurs, a warning chime dings and a message on display directs me to “Shift to Park”. The vehicle immediately l... Read more
DODGE
GRAND CARAVAN
(2017) — SUSPENSION
Jan 29, 2026
Incident date: Jan 28, 2026
I have just over 8,000 miles, and now when I turn left or right there is clicking sounds coming from the front suspension (left tire area when turning left, right tire area when turning right). I've had the vehicle (bought used) for about 1500 miles now. I don't notice anything other than the clicking sound, but I'm afraid that there might be more wrong with the suspension. I plan on going to t... Read more
DODGE
GRAND CARAVAN
(2017) — POWER TRAIN
Jan 29, 2026
Incident date: Jan 28, 2026
I am writing to formally request that the National Highway Traffic Safety Administration review and consider an investigation into a potential safety-related defect affecting 2017 Dodge Grand Caravan vehicles. My vehicle recently experienced a failure of the engine oil filter housing, which cracked and leaked oil and required an expensive repair. According to the repair facility, Pro Auto Service... Read more
Incident date: Nov 17, 2025
When driving recently, the car suddenly began showing a warning message “check electrical system” and would not go beyond 25mph. I was on the way home but still far, and had to turn on my hazard lights to alert other drivers. Eventually the car escalated the warning to “pull the vehicle over” and implied that the main battery was having an issue. I had to have th car towed to a dealer... Read more
Incident date: Nov 17, 2025
I came home from work, (drove 18 miles) and parked, walked towards my building and I heard a noise, as if something turned on under the hood. Like a electrical motor spinning. And it was not the fan because that one had already turned off. I walk back to the car and pop the hood, white smoke starts coming out and in less than 2 minutes a huge flame comes straight out from the passenger side of the... Read more
Fire
Incident date: Nov 17, 2025
I came home from work, (drove 18 miles) and parked, walked towards my building and I heard a noise, as if something turned on under the hood. Like a electrical motor spinning. And it was not the fan because that one had already turned off. I walk back to the car and pop the hood, white smoke starts coming out and in less than 2 minutes a huge flame comes straight out from the passenger side of the... Read more
Fire
Incident date: Jan 28, 2026
The heat does not work in my Jeep on electric or hybrid and it’s a coolant system failure. The parts fail and Jeep hasn’t been able to fix the problem after two attempts in service. It is frigid and the temperatures have plummeted and there is no heat working in the vehicle. The check engine light has come on indicating that there is an issue and the dealer resets it, but heat not fixed. Y... Read more
Incident date: Jan 1, 2024
Two issues: 1. The paint on my rooftop in front of the sunroof began peeling off three months ago. I’ve read and MANY owners of the same model within a two year timeframe have had the exact same issue and we realized it’s a manufacturer’s problem. The manufacturer however, is saying it’s out of warranty and that’s absurd because now we all have to pay $2000+ to have our entire roof repai... Read more
Incident date: Jan 13, 2026
During the incident in question, the vehicle’s lane‑assist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confused—possibly due to low‑light conditions—and abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, cau... Read more
Crash
1 injured
Incident date: Jan 27, 2026
The contact owns a 2024 Audi Q3. The contact stated that while driving approximately 10 MPH, a second vehicle T- Boned crashed into the driver's side of the vehicle. During the crash, no air bags deployed, and the collision avoidance system did not activate to alert the driver. The contact sustained back and neck injuries, which later required medical treatment. The contact also suffered from PTS... Read more
Crash
1 injured
Incident date: Jan 27, 2026
FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure to properly complete Safety Recall 94B (NHTSA Campaign No. 24V-838) involving the HCU/ABS module on my 2018 Dodge Durango. On December 23, 2025, I contacted an authorized Dodge dealer located at 5404 S. Illinois Route 31, Crystal Lake, IL 60012, to remedy the HCU/ABS defect under ... Read more