Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: Aug 16, 2022
The airbag light on the dashboard kept going on and off with a ring when it came on.
Incident date: Jul 21, 2022
My 2012 dodge durango sxt, rear turn signal stop flashing, front turn signal works, but not the rear .no turn signal or brakes lights
Incident date: Jul 21, 2022
My 2012 dodge durango sxt, rear turn signal stop flashing, front turn signal works, but not the rear .no turn signal or brakes lights
Incident date: Mar 2, 2020
Starting around 2020 when I moved to the new house and I constantly had to make a slow left turn underneath this underpass. I noticed that it would die every time. And I started noticing that it was a pattern because I have the blinker on the brake pressed and I turn the wheel the left that’s when it would die every time and I’ve had the gas pedal off I wouldn’t be giving any gas. I looked ... Read more
Incident date: Aug 29, 2022
Front Calipers have excessive play with new pads and rotors
Incident date: Jul 18, 2022
The hydraulic control unit antilock break system module in vehicle system reads falsely for pressure in primary circuit. I use car for rental service but can no longer use it until it is fixed
Incident date: Jul 18, 2022
The hydraulic control unit antilock break system module in vehicle system reads falsely for pressure in primary circuit. I use car for rental service but can no longer use it until it is fixed
Incident date: Aug 20, 2022
No warning or engine light appeared; the gas pedal did not function as intended and accelerated while trying to parallel park when I put the shift knob in reverse the car immediately accelerated on its own to full force and I nearly Crashed into a bus stop filled with people losing control of the car I immediately managed to stop the car by pressing on the brake pedal which the car still had sligh... Read more
Incident date: Aug 20, 2022
No warning or engine light appeared; the gas pedal did not function as intended and accelerated while trying to parallel park when I put the shift knob in reverse the car immediately accelerated on its own to full force and I nearly Crashed into a bus stop filled with people losing control of the car I immediately managed to stop the car by pressing on the brake pedal which the car still had sligh... Read more
Incident date: Jul 28, 2022
Having lifter failure on 2012 Dodge Charger srt8 6.4 mds hemi Loud ticking noise coming from passenger side head, can be heard in the engine bay but even more so from passenger side wheel well. Complete loss of power or bucking with any real kind of acceleration. No misfires also still idles smooth. Threw back pressure sensor code P0471. Was told by dodge it was warped exhaust manifold. Had full ... Read more
Incident date: May 24, 2016
Takata recall. The contact owns a 2006 Dodge Ram 3500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer stated they were only able to obtain parts for two vehicles at a time. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer w... Read more
Incident date: Aug 26, 2022
The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 65 MPH in the rain, the windshield wipers inadvertently increased speed and the cruise control accelerated the vehicle to over 100 MPH. The contact stated that the electronic braking system and power steering failed. The contact then pulled the neutral override feature to stop the vehicle. The contact then restar... Read more
Incident date: Aug 26, 2022
The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 65 MPH in the rain, the windshield wipers inadvertently increased speed and the cruise control accelerated the vehicle to over 100 MPH. The contact stated that the electronic braking system and power steering failed. The contact then pulled the neutral override feature to stop the vehicle. The contact then restar... Read more
Incident date: Aug 26, 2022
The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 65 MPH in the rain, the windshield wipers inadvertently increased speed and the cruise control accelerated the vehicle to over 100 MPH. The contact stated that the electronic braking system and power steering failed. The contact then pulled the neutral override feature to stop the vehicle. The contact then restar... Read more
Incident date: Aug 26, 2022
The passenger side rear lower control are rusted off of the back frame crossmember which shows a significant amount of rust! This almost caused an accident while driving. It broke loose while driving down the highway.
Incident date: Aug 28, 2022
Car will stall and not start after filling with gas. After awhile car will run but shut off randomly. This can happen while driving. Car has been stuck at intersections and will stall even doing highway speeds. All lights will appear on dash engine car will lose all power. Small ding before it dies.
Incident date: Aug 28, 2022
Car will stall and not start after filling with gas. After awhile car will run but shut off randomly. This can happen while driving. Car has been stuck at intersections and will stall even doing highway speeds. All lights will appear on dash engine car will lose all power. Small ding before it dies.
Incident date: Aug 28, 2022
Car will stall and not start after filling with gas. After awhile car will run but shut off randomly. This can happen while driving. Car has been stuck at intersections and will stall even doing highway speeds. All lights will appear on dash engine car will lose all power. Small ding before it dies.
Incident date: Aug 27, 2022
While operating the vehicle at highway speed the vehicle shut off causing total loss of power. This happened on a road with speeds at 55 mph. It also occured while pulling into my driveway at a low speed, and i have had 3 occurences of the vehicle power "surging" at varied speeds. I had the fuel pump replaced, which did not remedy the problem. After hearing my fuel pump running with the vehicle sh... Read more
Incident date: Aug 27, 2022
While operating the vehicle at highway speed the vehicle shut off causing total loss of power. This happened on a road with speeds at 55 mph. It also occured while pulling into my driveway at a low speed, and i have had 3 occurences of the vehicle power "surging" at varied speeds. I had the fuel pump replaced, which did not remedy the problem. After hearing my fuel pump running with the vehicle sh... Read more
Incident date: Aug 27, 2022
While operating the vehicle at highway speed the vehicle shut off causing total loss of power. This happened on a road with speeds at 55 mph. It also occured while pulling into my driveway at a low speed, and i have had 3 occurences of the vehicle power "surging" at varied speeds. I had the fuel pump replaced, which did not remedy the problem. After hearing my fuel pump running with the vehicle sh... Read more
Incident date: Jul 31, 2022
I just bought this car last month, from my knowledge it has not been repaired, this is my first time buying a car or I would have never purchased it, one month after getting the car I finally receive a history report and I find out I have 6 recalls, have been having so many issue with this car since the week I purchased it, the speedometer does not work in heat and apparently the blower motor to t... Read more
Incident date: Jul 31, 2022
I just bought this car last month, from my knowledge it has not been repaired, this is my first time buying a car or I would have never purchased it, one month after getting the car I finally receive a history report and I find out I have 6 recalls, have been having so many issue with this car since the week I purchased it, the speedometer does not work in heat and apparently the blower motor to t... Read more
Incident date: Jul 31, 2022
I just bought this car last month, from my knowledge it has not been repaired, this is my first time buying a car or I would have never purchased it, one month after getting the car I finally receive a history report and I find out I have 6 recalls, have been having so many issue with this car since the week I purchased it, the speedometer does not work in heat and apparently the blower motor to t... Read more
Incident date: Aug 27, 2022
When driving vehicle at 40+ mph and making a turn the vehicle then stalls, loosing power and the transmission will not resume acceleration after turn is completed. We had to pull the vehicle off the road and out of traffic because of power loss. The vehicle check engine light was illuminated prior to experiencing problem. A dealership in Oklahoma City, OK confirmed a transmission malfunction code.
Incident date: Aug 27, 2022
When driving vehicle at 40+ mph and making a turn the vehicle then stalls, loosing power and the transmission will not resume acceleration after turn is completed. We had to pull the vehicle off the road and out of traffic because of power loss. The vehicle check engine light was illuminated prior to experiencing problem. A dealership in Oklahoma City, OK confirmed a transmission malfunction code.
Incident date: Aug 10, 2022
Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car ... Read more
Incident date: Aug 10, 2022
Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car ... Read more
Incident date: Aug 10, 2022
Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car ... Read more
DODGE
GRAND CARAVAN
(2010) — AIR BAGS
Aug 28, 2022
Incident date: Aug 28, 2022
When attempting to start the vehicle, ignition key inadvertently moves into the "Off" position, turning the engine off suddenly. If this safety issue occured while driving, it would depower various key systems including the airbags, power steering, and power braking. In the event of a crash following an accidental rotation of the key, the airbags would fail to deploy causing serious injury or dea... Read more
DODGE
GRAND CARAVAN
(2010) — ENGINE
Aug 28, 2022
Incident date: Aug 28, 2022
When attempting to start the vehicle, ignition key inadvertently moves into the "Off" position, turning the engine off suddenly. If this safety issue occured while driving, it would depower various key systems including the airbags, power steering, and power braking. In the event of a crash following an accidental rotation of the key, the airbags would fail to deploy causing serious injury or dea... Read more
DODGE
GRAND CARAVAN
(2010) — ELECTRICAL SYSTEM
Aug 28, 2022
Incident date: Aug 28, 2022
When attempting to start the vehicle, ignition key inadvertently moves into the "Off" position, turning the engine off suddenly. If this safety issue occured while driving, it would depower various key systems including the airbags, power steering, and power braking. In the event of a crash following an accidental rotation of the key, the airbags would fail to deploy causing serious injury or dea... Read more
Incident date: Dec 15, 2021
When starting the auto can't put it in reverse or drive. Sometimes can't start car unless I put the key in alternator and place in neutral.
Incident date: Aug 27, 2022
All four tires have worn down after only 18,600 miles. They are bald after only minor use.
Incident date: Aug 14, 2022
The fuel tank strap frame T -slot bracket corroded and the fuel tank fell upon the ground while traveling on roadway . there is a recall for this but it doesn't look like my vehicle was included .
DODGE
GRAND CARAVAN
(2017) — ENGINE
Aug 26, 2022
Incident date: Aug 24, 2022
The passenger sliding door open and closes with no warning, hatch opens and closes with no warning, dogs were closed in and died due to this malfunction because they thought we were going somewhere. Horn goes off and on for no reason, ac in rear does comes on and off. Drivers side sliding door does not operate at this point. Now transmission is malfunction.
DODGE
GRAND CARAVAN
(2017) — STRUCTURE:BODY
Aug 26, 2022
Incident date: Aug 24, 2022
The passenger sliding door open and closes with no warning, hatch opens and closes with no warning, dogs were closed in and died due to this malfunction because they thought we were going somewhere. Horn goes off and on for no reason, ac in rear does comes on and off. Drivers side sliding door does not operate at this point. Now transmission is malfunction.
DODGE
GRAND CARAVAN
(2017) — AIR BAGS
Aug 26, 2022
Incident date: Aug 24, 2022
The passenger sliding door open and closes with no warning, hatch opens and closes with no warning, dogs were closed in and died due to this malfunction because they thought we were going somewhere. Horn goes off and on for no reason, ac in rear does comes on and off. Drivers side sliding door does not operate at this point. Now transmission is malfunction.
Incident date: Aug 26, 2022
The contact owns a 2012 Dodge Charger. The contact stated after the vehicle was taken to the dealer to be repaired und NHTSA Campaign Number: 19V018000 (Air Bags), he noticed that the air bag warning light was illuminated on the instrument panel. The contact stated that the warning light was not illuminated before the vehicle was taken to be repaired. The vehicle was taken to the dealer to be diag... Read more
DODGE
GRAND CARAVAN
(2013) — ELECTRICAL SYSTEM
Aug 26, 2022
Incident date: Aug 12, 2022
Driver's side passenger sliding door is stuck closed. Manual entry and key fob do not work. Also, Passenger side sliding rear door makes loud buzzing noise.
DODGE
GRAND CARAVAN
(2016) — UNKNOWN OR OTHER
Aug 25, 2022
Incident date: Feb 15, 2022
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
DODGE
GRAND CARAVAN
(2016) — ELECTRICAL SYSTEM
Aug 25, 2022
Incident date: Feb 15, 2022
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
Incident date: Aug 25, 2022
I was driving about 40 miles per hour when the front passenger seat headrest exploded. The front cushion of the headrest just blew off. The seat no longer has a functional headrest. Now the airbag light is on.
DODGE
GRAND CARAVAN
(2016) — VEHICLE SPEED CONTROL
Aug 25, 2022
Incident date: Aug 24, 2022
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet ... Read more
DODGE
GRAND CARAVAN
(2016) — POWER TRAIN
Aug 25, 2022
Incident date: Aug 24, 2022
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet ... Read more
Incident date: Jan 1, 2022
I have been having issues since I bought the car about my battery dying even though it's been replaced twice. When jumping car it will drain whatever is charging it almost completely. Or it won't properly connect. Lights keep coming on on the dash even though it keeps being read and it always leads back to the battery or a wiring issue I looked into the recalls recently and noticed one of the reca... Read more
DODGE
GRAND CARAVAN
(2017) — STRUCTURE:BODY
Aug 24, 2022
Incident date: Apr 2, 2022
The driver side sliding door of the van is stuck in a locked position. It cannot be unlocked manually or remotely. There is no way for a passenger to open that door in event of emergency.
DODGE
GRAND CARAVAN
(2017) — ELECTRICAL SYSTEM
Aug 24, 2022
Incident date: Apr 2, 2022
The driver side sliding door of the van is stuck in a locked position. It cannot be unlocked manually or remotely. There is no way for a passenger to open that door in event of emergency.
Incident date: Aug 24, 2022
Campaign: P14 While driving in wet/rainy conditions, the vehicle failed to brake and instead sped up.
Incident date: Jul 2, 2022
Airbag warning light comes on and off when vehicle is moving or when vehicles is in park. It’ll take off at times but will re-appear randomly.